Netbet PLAYER REVIEWS(1121)
Cal
20 December 2023
Comment from ca.trustpilot.com
Avoid at all costs if you want your winnings!Absolute joke or a customer service and withdrawal times. Won two football accas one for £145 and another for £150 and the process to withdrawal has been nothing short of a joke with zero help! It’s been nearly 5 days and not a single penny has reached my bank account. With all correct documents submitted!
Golabek Piotr
18 December 2023
Comment from ca.trustpilot.com
Quick, simply and positive. Best support ever
Giuliano
18 December 2023
Comment from ca.trustpilot.com
Won few bets and they restricted me from getting any bonus silently, I didn't receive a free bet after a promotion they sent by email and they communicated by live chat that they have restricted my account and no reason shared with customer.Very unprofessional, avoid at all costs
Johnny
17 December 2023
Comment from ca.trustpilot.com
Look at their page on here and you'll see just 5 star reviews because they report bad reviews and get them taken offline. Why would you want to bet with a company like that?The odds are embarrassingly bad and they limit you really fast. No way are they brilliant in any sense of the word
Victoria Haden
17 December 2023
Comment from ca.trustpilot.com
Mike was helpful and helped me. He did a great job he is a credit to your company
Scott Rowan
17 December 2023
Comment from ca.trustpilot.com
Brilliant site ,fast payout ,great customer service and all round 100 per cent fantastic games .
Zee Chaudhry
12 December 2023
Comment from ca.trustpilot.com
The site itself offers loads of games to try & new games are updated often. The interface on the site for me has been okay to be fair no lag or anything whilst playing games… Customer support can be tricky it randomly goes offline during normal uk business hours which isn’t so good if you need to speak to someone.. Now onto the withdrawals; I withdrew 100 & was processed next day and got the money to hit the bank that day too ? Great! Then I won 5k with a deposit of 1K basically & they say the processing times may take slightly longer because of the amount of win? Due to them verifying the wagers which led to the win.. hmmmm ok no problem but at least specify a time frame but in all fairness I don’t understand why if I win 100 it gets processed at a quicker rate & if I win 1000 it has to take longer.. Overall good site though nothing crazy wrong here just abit slow sometimes on withdrawals I shall wait for mine
Hoby Brooks
10 December 2023
Comment from ca.trustpilot.com
Where i do start!! The site is terrible, glitchy and overall crap! They’re quick enough to take your money but when it comes to withdrawing your money is a different kettle of fish! After Several attempts I gave up. It says the account number is incorrect and after trying 2 different cards id had enough! I Tried contacting the customer service team and the gift that keeps on giving says the agent is offline. I was forced to spend the money in the end after failed attempts of trying to withdraw it. Lousiest betting company onThe internet!
Shaun Luther J Edwards
05 December 2023
Comment from ca.trustpilot.com
I used whatts app to contact about a withdrawal the representative told me they would contact the payment team and did sort the problem the same day
GEOFF HALL
30 November 2023
Comment from ca.trustpilot.com
I tried to log into Netbet using my email address that I've had for at least 15 years and was told that no account existed linked to that email address. This confused me as I thought I'd had an account previously but thought I must have closed it. So, I set up a new account using all my correct personal details, email, phone etc. and at no time did I receive a warning that I may already have an account. Deposited £100, wagered on slots and eventually ended up with a balance of £143. Requested a withdrawal and waited for my money. Next day, tried to log in and Account Closed flashed up. When checking with Netbet support, they said I needed to submit verification documents which I did. 1 week later, I receive an email saying that they had found evidence of multiple accounts and that therefore they would not be paying the withdrawal. So, Netbet fail to check my details when I register and when I deposit £100 but when they have to pay out, they suddenly decide not to. Bunch of crooks. Avoid at all costs!
Carly
30 November 2023
Comment from ca.trustpilot.com
Scandalous... poor payouts even on free spins. Won some and would not let me withdraw!!! Scandalous. AVOID AT ALL COST!!£££££££
Mili Mili
29 November 2023
Comment from ca.trustpilot.com
Perfect 😃 x I
Tez
28 November 2023
Comment from ca.trustpilot.com
Nobody is buying your fake review scores.reporting only bad reviews is against Trustpilot terms and conditionsOdds are mediocre and limits embarrassing.
Dean
26 November 2023
Comment from ca.trustpilot.com
There is a fair few low reviews which I can't really seem to understand. Look I'm not daft, a casino / online gambling site is exactly what it says it is. It's a gambling site, of course it's going to be slightly sided to the house that's just how it works and you'll never find a casino that isn't. But in all honesty, I've had nothing but enjoyment on NetBet, sure i'm lost my fair share but I've certainly won quite generously a fair bit more! That's more than I can say for any other of the big name sites such as betfred, 32red and so on. I would 100% say that this site is much more fair and kind the player than any other I've been on. If I could give it more than 5 stars, I definitely would do.
Andy
26 November 2023
Comment from ca.trustpilot.com
They freeze ur account for no reason take my money that’s it so wrong stay away warning
Andrea Brown
25 November 2023
Comment from ca.trustpilot.com
Amber was fantastic answered all of my questions in full and put my mjnd at ease
ml
18 November 2023
Comment from ca.trustpilot.com
forced £11 a week deposit limit???didn't even bother playing closed the account within minutes
Alex
18 November 2023
Comment from ca.trustpilot.com
Been using netbet for years without much problems. 3 months ago netbet decided to put a £50 a month limit on my account without justifying or explaining anything? After speaking with customer service (if you call templated responses speaking) I’ve literally gave up trying get them to tell me why. £50 a month is chump change so I’ve taken my business elsewhere. And like most other 1* reviews I’m sure netbet are going to get this review taken down. Anyway, netbet has sh!t odds on their sports, low rtp on their slots and the website is like browsing something from the early 2000’s.To all newbies to netbet, don’t bother they aren’t worth it
Martin Baker
18 November 2023
Comment from ca.trustpilot.com
Christina was quick and extremely helpful. Very satisfied customer
Mitko Mitov
17 November 2023
Comment from ca.trustpilot.com
Have given accurate feedback . Very kind attitude and warm replay to my messages .
A Gill
17 November 2023
Comment from ca.trustpilot.com
Guys don’t waste your time registering with this company. Like the review below me these clowns have given me a deposit limit of £11 a week which is ridiculous and have asked them to increase this on the 02/11 which was 2 weeks ago and despite repeated emails asking for an update it’s not been increased so have decided to close the account.Also the withdrawal process is pretty slow compared to other companies, I was able to withdraw but think it took around 24 hours to process but once it was then it hit my account in a a few hours so only reason I’m giving 2 stars otherwise would have been one due to the £11 deposit limit lol
Huseyin Ulas Atay
16 November 2023
Comment from ca.trustpilot.com
Site is ok,working nice but customer service(LUKE)master degree racist.I never seen anyone enjoying not to be helpful.They gave me an account manager(ADRIAN)he earns money freely there.I had to send introduce mails and he replied 10 days later and very weird.If u see those names runaway beside that side is great but i will close my account.Ulas75
Grzegorz Wiszmunski
16 November 2023
Comment from ca.trustpilot.com
The Amazing Daisy - from customer service team!Please note the 5 star rating is only because there was no more stars I could give. Normally contacting customer service team is rather a unpleasant thing to do (to say the least) mainly because it's for when things go wrong. But this time... this time I had an absolute pleasure and priviledge to speak to THE best customer service person in the whole world... - Daisy! What an absolute star and diamond! You people should realise that and promote the #£@* out of Daisy until she is the top of the food chain in your company! Honest, patient, amazingly thoughtfull and the knowledgable - these all are characteristics of a hero! She is the force to be reckoned with if there was customer service war! "The battlefield of helping others" is owned by her and she absolutely rules in it in every possible aspect! I salute you The Amazing Daisy! :)No seriously really nice and helpfull - and yes from now on my favourite customer service person in the world!
Patrick reilly
13 November 2023
Comment from ca.trustpilot.com
I have been with netbet for a while. I typically deposit through the boku option so the withdrawal option is very bank transfer.I recently closed my account with Santander and opened a new account with starling. I processed 2 withdrawals, specifically providing the bank details for my starling account but someone can't read too well and sent my withdrawals to a closed account with Santander!!!!!Why ask for the name of the bank, sort code and account number during the withdrawal process if you don't bloody read the request. I am beyond pissed off and have raised a complaint!!!!
Florin Moise
09 November 2023
Comment from ca.trustpilot.com
hasles mo so kerdio dhio deles omorales very good casino.
Piotr Milewski
03 November 2023
Comment from ca.trustpilot.com
Wonderful service very kind and polite
customer
02 November 2023
Comment from ca.trustpilot.com
Really can't understand the relative high review points this site gets. There are lots of negatives and very few positives. The site is not a scam as some of the reviewers below will have you believe - no doubt losing casino customers - but it doesn't offer anything that you can't get elsewhere a lot better.The biggest negative is the painfully slow (in this day and age) withdrawals. 24-48 hours to "process" your request, whatever that means and then the time waiting for it to actually hit your bank. The odds offered on the sportsbook are invariably terrible in relation to their competitors and the range of available markets, especially in play, is again way off what their competitors offer.A positive is the chat is quick and easy and you actually get through to an English speaking human being without having to dodge bots and endless questions to get there.All in all there is NOTHING that this site offers that you can't get better, bigger and quicker elsewhere. Four and five star reviews are baffling.
Babies
01 November 2023
Comment from ca.trustpilot.com
Robbing people not a big win don’t play on this site they are also liars to spoke to someone she says one thing the other says another stay away they prob pay trustpilot to remove this review they did that last time
Dan Vijdea
27 October 2023
Comment from ca.trustpilot.com
Great service customer from Mike
Andrew Lemin
27 October 2023
Comment from ca.trustpilot.com
Spent a small fortune on this site and did not win a penny opted into one of there bonus offers and did not recieve it stay away a waste of time and i am cancelling my account
Stephanie Quinn
26 October 2023
Comment from ca.trustpilot.com
Very easy and helpful experience
Balázs Dávid
26 October 2023
Comment from ca.trustpilot.com
Absolutely perfect service! Quick, helpful and very friendly!Super organized!Well done!!!Thank you so much 🙏!All the best
Stephen
25 October 2023
Comment from ca.trustpilot.com
Absolute scam steer clear.No ratio of wins vs the £150 put in most I've won on a single spin is £4. I've worked out the ratio payout vs input vs probability and it does not work out.Not too concerned about the money would rather ppl steered well clear of the scammers
Martin K
25 October 2023
Comment from ca.trustpilot.com
Yet another company in which the 5 star reviews miraculously only talk about how amazing the customers service isNothing about the bad odds and low limits. I was restricted quick flash by this lotTake the rating with a pinch of salt
Dermo
23 October 2023
Comment from ca.trustpilot.com
Very fast response and helpful customer service, variety of different ways to get in contact and dealt with very swiftly. Betting website itself is up there with the best in the market and in lots of cases possibly best odds available between betting companies in markets
Daz
23 October 2023
Comment from ca.trustpilot.com
Worst casino I’ve ever played on deposited over £430 in 3 days had over 200 spins on 101 roulette not a single win how can you say that’s random I have contacted the uk gambling to take a look into this how can you call that random horrendous site AVOID
Kamla Hinds
22 October 2023
Comment from ca.trustpilot.com
Quick and helpful on live chat
Daz
21 October 2023
Comment from ca.trustpilot.com
Awful site £210 deposited in 130 minutes not a single win from 96 roulette spins no chance that is fair avoid you will lose scam site
Jamie Newland
16 October 2023
Comment from ca.trustpilot.com
Customer service is quick to reply no long ques trying to talk to someone no stupid chat bot have to argue with to try and speak to a real person and lastly they always help and sort your issues quickly and they are very generous they give back unlike the other big main sites :)
john holleyman
14 October 2023
Comment from ca.trustpilot.com
Seems this company makes it difficult to make a withdrawal. Deposits via PayPal are instant, but when you ask to withdraw funds, they not only want your bank details but ask for your private bank statements. Avoid
MARK CRAWFORD
13 October 2023
Comment from ca.trustpilot.com
The live chat was quick and my query was dealt with quickly and without any complication
Panteleimon
13 October 2023
Comment from ca.trustpilot.com
I deposited everyday 0 returns do not lose time for this scam
Michelle Lyons
12 October 2023
Comment from ca.trustpilot.com
The agent was very promt and polite 8 was very happy thank you
Chris
12 October 2023
Comment from ca.trustpilot.com
Clear and concise responses that helped me understand wagering.
Lisa
11 October 2023
Comment from ca.trustpilot.com
Happy with the service received by Amber
Mr Nicolae Moldoveanu
06 October 2023
Comment from ca.trustpilot.com
Good response and fast , nice agents to speak and very helpful
Piotr
05 October 2023
Comment from ca.trustpilot.com
PiotrKa84SCAM!!!! NETBET IS A SCAM COMPANY !!!! CLOSED NY ACCOUNT AND NEVER PAY ME MY MONEY, ALL DOCUMENTS VERFITED!! BE CAREFUL, DONT USE THIS COMPANY
LM
04 October 2023
Comment from ca.trustpilot.com
One of the worse sites I’ve played on absolutely no wins and spins all glitchy goes to drop on a win line and stops then moves down … don’t waste your time and money you will be disappointed .. don’t expect to win every game but also don’t expect to have nothing but empty spins time after time
Noel
03 October 2023
Comment from ca.trustpilot.com
My issue was solved in a quick and efficient manner
Jordan Allan
22 December 2023
Comment from ca.trustpilot.com
Very helpful and quick replies
Very helpful and quick replies