Netbet Review

Netbet are scammers and thieves. They stole £314 from me.My name is Nicholas (bennet*******mail.com)At first, Netbet accepted and paid out quickly enough, but at some point they began to request a huge number of photos, which I provided to them. Having refused to pay my winnings, Netbet, on August 31, 2023, informed me: “This account has been closed from this website.”.Then they constantly asked for something, then time, then photos, and as a result, today (09.28.2023), almost a month later, after the message about closing the account, they tell me: “our team has already decided to close your account and cancel your withdrawal request” – these scammers simply took my money as soon as I began to win a little more than I lost.Don’t use their service, NetBet.co.uk is a scam

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spoke with Mike – very prompt service with a great outcome !

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Was very easy to communicate with and excellent service highly recommend the support system

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Good customer support and a well run site with wide range of markets, offers and services. Easy to use, fast and secure.

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Never win on any slots.. their RTP is poor… never bonus , never win, hundreds of pounds on this site over the last couple of months.. no return. Don’t waste your cash , it won’t be an enjoyable experience

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Quick reply, and very helpful service from advisor. Straight away advised me my winnings would be in my account with 48 hours so just waiting for it to arrive.

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Buggy game resulting in no winnings.Games system seems fine at first use, no obvious errors apart from one game and good choice of games to play from.My main issues which has made me 1 star this is because:On 1 hand customer service were absolutely useless when interacting with the regarding my account.And on the other hand, was alerted to a bonus on one of their games, bonus ran through and gave me my winnings then the game crashed on a “server error” opened the game, it resumed the winning spin same cash amount same spins etc then crashed again at the same point.Logged a job who couldn’t see anything and asked for references, I show them my account slip which shows no bets had been made and my balance was still reducing, even though there records state I wasn’t win/loss ing anything.Got in touch heard nothing back, said they’ve log a job. Still waiting to hear back.

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13 days still no withdrawal. Keep asking for a bank statement even though I’ve provided multiple in date. Shocking scammers..

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the live chat was a real help. thanks

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After reading their responses about 2022 rtp at 94% I must be in the unlucky 6%Thought I’d give them a go today but I didn’t hit a single bonus game with my deposit. I played the same game I play on another provider to keep it fair. If on the other provider I would have hit a bonus within that deposit. Disappointing.On a positive note, they do have large collection of games from different providers and also allow mobile billing.

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Great customer service, fast to get in contact and help with everything needed

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Rubbish experienceNothing special about NetbetPlayed few hundred games…with very few wins..probably the rtp is somewhere between 10-15%Big variety of games,all with the same purpose..to take your money on highest speed..I’m feeling ripped off after this experienceDefinetlly i don’t recomend Netbet.. but give it a go if you like losing money..1 star is way too much for what they offer!!!Account deleted!

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Processing times are way longer than any other website! 2 days to process then 1-8 days to receive money so a total of potentially nearly 10 days to get winnings! Yet they take the money from your account instant! I like this website for high amount of great games it offers.. it’s just a shame it’s the longest to get winnings!

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To better assist you and ensure a swift resolution, we kindly request that you reach out to us via email at supportnetbet.com. In your email, please provide your account details and a detailed description of the issue you’ve faced. This will enable us to initiate a thorough investigation into your case and offer you a timely and accurate response.That is what I done already do you want me to do it again because of your incompetence? I really don’t understand why you playing this games with me I want everyone to see what you like so they don’t have to deal with this in a future

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promotions are okpromotions are okpromotions are ok, but 140 spent doing 40p spins and all 3 bonuses paid £3 on buffalo lightning really bad and not fair gamingDate of experience: 02 August 2023Date of experience: 02 August 2023

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Set up account and verified in 24 hrs.Also had withdrawal in 36hrs.No live streaming a pain but otherwise very impressive compared to others I have come across.

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If I could I would give no star that is how I feel right now. So casino offered me 50£ of bonus what had to be wagered 40x before any withdrawal could be made. I was glad that even I didn’t win previously that I have at least same sort of bonus. Magically I managed to wager 2000£ what literally never happens.Problem what I had was that while I was playing game never give me notification that I played for real money so I lost 178£.So I contacted support about this and they admitted that I should receive the notification. They told me that they will look in to it and it will take 1-2 days.I contacted support 5 times via live chat. I contacted support via email and I never had response on email from them. They never let me know that it will takes longer than usual. Now is 7 day I waiting for any kind of resolution. I don’t know what I was thinking once again they proved that they not one of the best casinos in the world how they claim.

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A very bad casino. They limited my account from £540 to £50 without notifying me after I passed all their checks. The withdrawal process takes 4 days each. Identity verification can take up to 5 days. The support staff are useless!!

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A very good casino with a lot of games. But unfortunately their withdrawal system at the moment is the worst and weakest in the entire united kingdom. Before a withdrawal lasted between 2-4 hours, now I keep you like a sucker for up to 72 hours. Same with the identity processing, wait up to 3-4 days, I have the impression that their employees simply don’t want to work. For this fact I give 2 stars. Customer service is super okay.

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Requested a withdrawal on Sunday, it’s now Friday and the withdrawal is still processing. Stating to think it’s a scam site

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Netbet has been holding my winnings. I tried to withdraw on Sunday, it is now Friday. Still nothing. Now they are saying they are checking my documents. ( was supposed to only take 2 days after I sent them in on monday ) completely disappointed with these delay tactics. They will let you bet and lose but not allow withdrawal. Complete scam. Avoid avoid avoid

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This is a total scam they don’t want to pay out my withdrawal waiting almost 2 weeks for it and still nothing customer service is 0 they just tell you lies that’s all don’t play this game you won’t see your withdrawal

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Great fast customer care

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Never win anything 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻 huge disappointment only promotion what seems to be there is tokens never win is impossible. One of the worst live support lines

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Brilliant to chat with and very helpful

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Helpful staff

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Sent an early message Saturday morning, online chat wasn’t available as it was pretty early in the morning, got thru on what’s app and the amazing daisy has sorted me right out, much appreciated for the quick response daisy, great way to start the weekend, keep up the great work team

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Great experience with this company. I won quite a high amount of money, the chat service and customer service team were exceptionally helpful regarding the withdrawal process and I received my money within the 72 hours as stated by the team. I’d recommend this online casino.

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I genuinely have no idea how this company has 4 stars. I have truly never played worse slots in my life. I have been here 4 months. And I’ve give it excuse after excuse but no it’s just truly awful. The amount of dead spins you get is unreal, most of the games I’ve never managed to bonus even after 4 months. Of the bonuses I have had in 4 months the best paying was 78x. That’s all. My best on other sites are all over 2000x. My average payout on here is 20xIn my 4 months I’ve deposited over £1000. I’ve withdrew £120. Would not recommend to my worse enemy.

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200+ losing spins in a row on Roulette. Played zero and neighbours for 60 spins, nothing. Changed my numbers zero came in next spin, followed by 26,32 and then zero again.So rigged, if you want to lose your money quickly this is the site for you.

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4 hours constant playing stakes from 80p – £3. Not even one winning line, bonus games 10 dead spins, really? Screen freezes and seems like moving lines. Disappointed

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So far so good quick customer service

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Excellent live chat. Would highly recommend. This casino looks after you. Swift deposits, I’m still awaiting a withdrawal so my opinion on their withdrawal process so ask me later.

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Disastrous experience on withdrawal. They take your money immediately then tried to withdraw £1450 and they removed the option to transfer to card. Had to do bank transfer and it has been pending for 5 days. Mercer have responded to 3 emails. Avoid at all costs. Will share another bad experience last week separately

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Don’t waste your money or give them your time !! I made a withdrawal of £250. said it would be with me within 24-48 hours. They only offerd me a “wire transfer” Got email saying I need to upload various bank documents etc with absolutely ridiculous information. If I knew all this I would never have bothered. They are so quick to take your money but when it comes to paying out its a different one. I’m STILL waiting on my £250 AVOID

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Avoid avoid avoid ! Waited 3 weeks for a £800 withdrawal which should have put me off placed another bet which won and the customer service team has said there is a technical issue and are investigating why it hasn’t been paid into my account.No bookies likes paying out but this one takes it to the extreme. Fraudulent Do not give them your money

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Is the 2nd time when a succesfully settled bet is not paid on time. Any attempt to resolve the matter and obtain my winning are at this time unanswered and the issue isn’t resolved. AVOID

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Second time in 1 x week, I’m chasing a valid winning bet of mine, that was settled but never showed up on my balance. This would NEVER happen, with a professional, legitimate company.Contacted them through each of their contact channels, email and Watsapp, still no joy nearly 24 x hours later. Very bad business!

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Just waiting on my winnings, overall good experience so far

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When coming to withdraw even though I have had an email advising that all my documents are in order , I still am getting emails asking for my documents to be uploaded ! Customer service don’t seem to realise I’ve sent them AND that they verified them already ! I also don’t want to have a bank transfer but paid back to my card but no option for this is allowed !

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John and the netbet team are fantastic and always available to answer any questions you have.

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Do not sign up to this poor excuse of a bookmaker false prices, long withdrawal waiting, pay to withdraw funds, slow settling can go on and on repeat do not join

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I was happy with all the information I received

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Majority of good reviews here are by people with 1 review, fake reviews? Gambling sites have more losers than winners, which means they can expect two stars at best from trustpilot. My experience is as follows. The games just don’t pay out bonuses often enough, I’ve wagered £150 on 20p spins on book of the Irish. No bonus yet. I’ve wagered £200 on 40ps on centurion megaways – No bonus yet. That’s just absurd compared to bookies and other sites online. I’m currently waiting for a measly £30 withdrawal via wire transfer and it’s taking ages! Been 4 days.

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Have been with Netbet for some time.Have won and lost bets and made several deposits and withdrawals.After requesting a small withdrawal recently, they have emailed requesting a copy of my bank statement.As I understand it, as per the Gambling Commissions guidelines, they should not be doing this:excerpt:17.1.1 – Customer identity verification2. A request made by a customer to withdraw funds from their account must not result in a requirement for additional information to be supplied as a condition of withdrawal if the licensee could have reasonably requested that information earlier. This requirement does not prevent a licensee from seeking information on the customer which they must obtain at that time due to any other legal obligation.

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This site is a scam, they returned my won bets. I bet in first set table tennis odd 1,72. After my player won match they returned my bets. If it was a loss, they certainly wouldn’t refund anything, scammers !!!!!!!!!!!!!

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promotions are okpromotions are ok, but 140 spent doing 40p spins and all 3 bonuses paid £3 on buffalo lightning really bad and not fair gamingDate of experience: 02 August 2023

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Will never use this casino again..deposited £20 played half way through and then tell me I can’t play no more…shouldn’t of let me deposit in the first place…they sent me an email saying they can’t do business with me at the moment didn’t mention about refunding my money and the balance what I had when I was playing…very bad.. will not recommend 😡😡😡

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Respond quickly, and dealt with matter better than expected. Thanks Luke.

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Mike was very knowledgeable and fast. And helpful

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