Parimatch Review

Was playing some roulette and lost £400 at 5am, not a big amount compared to how much money I’ve won from them (with my methods), and that’s when they decided to jumped in and restricted my accounts, after a long night of work I was too tired to speak to anyone but I did it anyway just to get my accounts back, but the agent on the phone was super rude, mocking me for “losing my money back” and tries tricking me into saying “I spent all my salary on betting every month” she knew I don’t but she’s evil and enjoys bugging customers, at the end she asked me to give her an amount of how much loss limit she should place on my accounts, I told her an amount of my max monthly disposable amount and she was being a bastad about it, and then she hang up on me and next day I got an email saying THEY EXCLUDED MY ACCOUNT FOR 50 years

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Great service from Chris, really happy with the outcome

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Chris was helpful with a query I had

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Made a mistake with my sign up offer and Chris was extremely helpful in changing it for me to one offer that suits me better

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Very helpful and friendly customer service on the live chat. Jack was very understanding and got the problem solved!

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I was having a problem placing football bets and Jayce was very helpful and explained where I was going wrong. Very useful having online chat in the wee small hours! Thank you

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Reese done great help to add the bonus and Parimatch is a great betting firm.

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Amazing good service

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Had a querry about a withdrawal and spoke to Jayce via the live chat she quickly answered me query and helped me with another issue i had. Top work 😄

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a man called chris helped me, what a legend he is. would rate this company and this man highly

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Jayce good service

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Jayce, amazing help. Very much appreciated.

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The questions we simply answered with no toffee

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Spoke with reese super helpful and fast.

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Excellent service from JayceAll the best Thanks

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My experience was made great by my two advisors Harvey and then Jamie my began with Harvey Who led me in basically made me understand what I had to do and gave me took over my care later on and completed it fantastically both were extremely competent very friendly and did everything in their power to make things easier and smooth from me after some of the experiences I’ve had in my short six to eight weeks of online gambling it made all the horrible experiences water away so thank you for making things easier for me especially after the rough ride I have had recently very happy customer and of course a nice win on top really did help with the good mood lol

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chris gave me my spins immediately after asking after i had completed the bonus requirements. very quick and helpful service.

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Parimatchthe only company i know of in this world where you can put on a double, the first part wins , and they offer you a cashout at less than the original stake !that is disguting and unbelievableplease find below the reply after parimatch asked me to get in touchtell me this is not patheticAdam (Parimatch UK ) 23 Nov 2023, 08:21 CET Dear Paul,My name is Adam. Thank you for your recent contact regarding cash out.It is not uncommon for the cash out value to be less than that of the stake.The cash out value is constantly recalculated taking account many factors in the market in which the bet is placed Cash Out availability is not guaranteed and we not recommend that you place a bet solely for the purpose of using the Cash Out option as it may not be available. Please be advised all bets will stand even if Cash Out is not available.

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Jamie was extremely patient made sure I totally understood what I had to do stopped me from making a mistake and patiently waited until I understood completely before saying goodbye gave me all the information I needed extremely happy with the treatment I received

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Restrict your account for no reason Been using parimatch mainly for casino but did occasionally bet on football past month. Got an email yesterday saying am noW restricted from all the offers that they offer. Stay away!

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Jayce on live chat was very kind and helpful

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I’m new to betting and was making some dumb mistakes. Harvey patiently talked me through how to get the free bets to work. Thanks for your patience.

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I received information that my account required additional verification, I sent them everything they wanted. I received a message that my account was verified. I go into my account and place a bet, I can do it. I’m trying to withdraw money and I can’t do it? I write in the chat what’s going on – my account is undergoing additional verification??? This website is probably some kind of scam, if my comment does not disappear, it means that the website did not pay me any money!!

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🤬🤬🤬🤬🤬🤬 worst people to ever walk this planet! Finally landed the bonus round after trying out around 8 slots with zero wins on each n every spin only to be met with only 60p win from the bonus round. First time playing with these Nd made 3 deposit thinking surly I’ll win something but boy was I wrong. They are horrible horrible people. Absolute thieves. No chance of winning anything Nd don’t hold out your hopes of winning anything from the bonus round if your ever lucky to land on bonus round.Not even luck mate just don’t expect anything from these cos you getting none.

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Had a small issue with the bonuses and Jamie helped me straight away thank you again for the excellent help and service 🙂

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Reviews seem fake,please do not trust..you will never get a bonus no matter how much you spin..They new customer bonus is of no use..each spins on 3 different games..still you won’t get any bonus or win..

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Jayce was fast and to the point. Perfect interaction

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Never ever play this betting site or casino it it’s the most robbing thief’s you will ever come across they will let you deposit 500 pound then when you try and withdraw they won’t pay out it’s happened to a few people I know. Avoid avoid avoid

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I requested a withdrawal on 6th Oct, roughly around 2AM. They accepted it the next morning, but then cancelled it. Then initiated another request on my behalf and have it pending for over 40 hours. They claim it’s “security measures”, but no other website like betway, bet365, unibet takes this LONG. Horrible service.

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Scam artists. Signed up for Parimatch to take advantage of one of their sign up offers of free bets by staking £5. Then had to complete a 4 step verification process where they continually declined by verification proof stating it didn’t satisfy the requirements… which it absolutely did. They have now closed my account without giving a reason, only saying that “they’re allowed to do this if they wish”. This has obviously meant I lost my initial stake and my £50 in free bets. Absolutely pathetic behaviour, I wouldn’t go anywhere near this thieving company.

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Jamie’s service was brilliant clicked on an advert and had a few challenges with an offer, more me really, but got on the live chat and Jamie was incredible, helpful and efficient in sorting out my issue.

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They don’t care about customers.one of the worst betting site in uk.they have policy that whatever money customer deposited and lost we don’t care and we don’t provide single free bonus to you.Always you have to wager to get bonus and you need to wager bonus to turn into cash. Please don’t use this site .only withdrawal good remaining all bad.

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Very helpful customer service, especially a guy called Samir offered efficient and effective help, brilliant service.

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Good customer service from Damian and Keith and sorted my promo issue out

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Very good casino to play on with very good customer service. I recently had an issue for a promotion that I wasn’t able to complete which was on my fault. After talking to Samir at PARIMATCH casino, Samir was very understanding of my issue and stayed on the live chat and made sure I had fixed my problems. I contacted Samir many times and each time he was happy to help with any issue or inquiry I had.

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Quick questioned I had was responded to super fast and in a positive manner.Site is easy to navigate and great new customer deals.

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I made a mistake on my bet placed so I should have missed my free bet but, Parimatch honoured the free bet after I enquired. Great customer service.

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Hi I have found a site that you get big wins fast pay outs and 10/10 on customer service. I’m very pleased with them. If you look me up you can see my review is genuine as you will see if I have bad experiences i say. But they have even given me my welcome bonus even though I played the wrong game to receive it.

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Honest and perlite

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Excellent customer service. I encountered quite a heavily technical problem and it was handled quickly and efficiently. The customer service representative was very understanding and took the time to understand the problem and provide a perfect solution. All in all fantastic customer service.

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parimatch is a scam site, please everyone, dont open an account with them, they will deliberately block your money without any reason. At first they might look good, with fast withdrawals and everything, the moment you are wining the will stop the withdrawal process and ask you to provide them additional proof of identity. when you will send them the your id and everything they wont acknowledge the receipt of said proof, instead they will keep asking for same document over and and over again. if you ask them i have already sent the document, they wont reply to you. please stay away from this site. please. i have been victiim of this site. there are other option. just not this one. trust me. i am telling you from experience

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I like this site. Easy to navigate, good sports section, casino section good. Very good customer service. Will use more often.

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Avoid. Avoid. Avoid. They will use every excuse in the book to not payout your winnings. Absolutely shocking company. Please listen and AVOID!!!

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Absolutely disgusting site staff either don’t know what their talking about or are rude allowing customer who have self excluded from a sister site and stating that the self exclusion doesn’t didn’t continue when the partnered with heart so basically same brand same logo same everything when I signed up to heart you have to agree to your details been shared but apparently this doesn’t cover self exclusion so people are allowed to rejoin on a site they self excluded from !!!!! Money grabbing playing on people who have an addiction the games don’t pay out either staff belittling people and answering questions with well your account was probably deleted and then another staff I when discussing amount I had place I stated a amount she answered with well that’s not true it was less £20 less people £20 been called a liar cause I had added £20 more on by accident and my apologise to the staff if Iv placed the wrong date on that it happened I don’t want to be know as lass that lied twice !!!!

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everything is fast and high-quality, thank you for the quality work

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Very helpful staff. I spoke with a gentleman named “Mackie” twice and he was very helpful and quick!

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Don’t use live chat, all promotions lost same day.

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It took a while but when they found the problem they reacted swiftly to rectify this they where great help in the end

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I proceeded with address, identification and occupation verifications. I made a deposit.And when I decided to withdraw money (only my deposit) they told me that I can’t do this, before additional verifications, and letter from HMRC is not enough.You can’t actually withdraw your own personal funds, which is ridiculous Avoid Parimatch, as they are going to stole your money

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difficulties with sign up offers not showing up and hard time trying to deposit but Claudia from customer service was excellent at dealing with my queries. Give Claudia a pay rise!

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