PartyPoker PLAYER REVIEWS(1344)
dakingslots
15 September 2021
Comment from ca.trustpilot.com
Scam casino almost 1 year now and i am not able to withdraw a single they give you free spins but the wining in free spins are in pennies whenever i deposit in novibet.co.uk casino i got rigged i am almost 10k down but there is no loyalty programme on novibet. Shameless people.
Justin
15 September 2021
Comment from ca.trustpilot.com
DO NOT USE !!!!This is by far the worst betting firm I've ever used, owe me money and no paying, there customer service is shocking.....Stay away people
Brian F
15 September 2021
Comment from ca.trustpilot.com
Do not join this site. They offer 100% match and free spins. When you don't get them and complain on there chat site they log you out. Disgusting rip off merchants
Marc
14 September 2021
Comment from ca.trustpilot.com
So far Betregal has been great for me. Deposit via Interact, withdraw with Interact has been simple no problems. At this time nothing less than 5 stars. Hopefully they continue the good service. (storagecoventry) at Betregal
Axel L
14 September 2021
Comment from ca.trustpilot.com
sadly my experience with this bookmaker is disappointing given the exhaustive due diligence that this company applies regarding customer verification ONLY when you withdraw, not depositing. I perceive a lack of pragmatism and common sense and you should up your game
Tok Das
14 September 2021
Comment from ca.trustpilot.com
Bwin is an good website, do not look at those trash fake reviews! They are paying our money when you win, but they are paying it to late it takes 1 weeks, thats why I give 4 stars and not 5.Customers is also great they help you with anything out 24/7 open.
Patric
14 September 2021
Comment from ca.trustpilot.com
Genuinely impressed! Deposited £40 and won £250. I was a bit concerned after reviews here but needn't have been. Withdrawal method is a bit different, although the original £40 was back in my bank almost instantly, the remaining 210 a few hours later. No issues at all, great casino so far.
Nathan E
14 September 2021
Comment from ca.trustpilot.com
Withdrawal time is horrific, not only did i have to jump through a thousand hoops to submit the appropriate paperwork, ive been waiting nearly a week for a paypal withdrawal which is alleged to take 24/48 hours on their website, customer support just says im priority for withdrawal, absolute sham of a site. im considering contacting the UKGC
John Lea Chapman
13 September 2021
Comment from ca.trustpilot.com
I have a pending withdrawal of £2800. They asked me to send in proof through for the PayPal I used which I did via email… 5 days ago. And it’s now 5 days without reply! Live chat isn’t live chat as no one ever responds. Does anyone know how to get through to them? I fear they’ll just never respond to me!
Tony Hardaker
13 September 2021
Comment from ca.trustpilot.com
Don't waste your time or money on them - you're not meant to take any money from them and their Customer Service Team is unable to provide a customer service. Like everyone else, I was forced to close the old Genting website, which I'm sure had unused Reward points, but any unused Reward points didn't transfer over to the new website (same login details and a Welcome Back message) and bizarrely, I was denied access to the new site welcome bonuses. Why? All I get from Genting 'Customer Service' is that it was 'a management decision', but none of the managers are willing or capable of providing a simple explanation, despite numerous emails. Are the welcome bonuses only available to new customers? Did I win too much on the old site? (Ha!) I don't think Genting care a jot about their customers (who contribute to their wages) and I'd bet my last 10p they won't respond to this glowing review with anything other than 'it was a management decision'. On the plus side, I discovered S*y V*g*s offer a great welcome bonus to everyone, and no wagering requirements. Still needed to provide photo and address ID, but they all do. Genting is now removed from my website Favourites, and is unlikely to be reinstated any time soon.
Alec
13 September 2021
Comment from ca.trustpilot.com
Modern platform with fast documents verification and withdrawals actually not bad, they took 2 days for me. reading these reviews does create questions but I have no reason to believe these people will scam you based on my experience. To lose a Gaming license is not worth the risk
Jonny Dinsdale
12 September 2021
Comment from ca.trustpilot.com
Lure you in with free bet boosts then do not pay out... disgraceful! Do not bet with this scam of a betting company.
Vlad
11 September 2021
Comment from ca.trustpilot.com
They have a faster app compared to betfair, I have the account with them for about two years and I place 100 to 300 pound bets on top tier football.The reson why I give them 4 stars is because they don't have big liquidity, sometimes I have to wait a bit tonbe matched.
Mark Craig
11 September 2021
Comment from ca.trustpilot.com
I used STS, put a bet on and my selction was winning, so decided to cash out. Despite pressing the button numerous times, it didn't work. The bet eventually won at full time. I then tried to withdraw the money, I couldn't as they had locked my account.Avoid.
Danielle Murray
11 September 2021
Comment from ca.trustpilot.com
Dreadful. Won't be long before they're in administration
Bettor
11 September 2021
Comment from ca.trustpilot.com
They have the lowest betting odds ever seen in my lifeI just saw odds for a match Handicapp 01.8 versus 1.48Its incredible
John
10 September 2021
Comment from ca.trustpilot.com
Tragic ethical failure.This is a tragic situation that entain (owners of party poker ) are trying to ignore. My enquiry required Understanding, compassion and ethics but all 3 have been dismissed.My son, brain injured , Schizophrenic and sectioned with psycosis spent 13k in 1 day when in hospital sectioned, his spend was part of his delusionary belief system.I later become aware of this via welfare checks and psyciatrist input and I reached out to entain with multiple health documents, clinical letters, consumer champion breach outs and other docs,i also sent them a letter from **** hospital admission and occupational health clearly stating how ill my son was and the fact he had no insight.Instead of reacting with compassion, understanding or ethics entain replied with an truly tragic response, without any care about my son's severe mitigation or health but only cared about themselves and after two months gave me an email saying they wont talk to me , the power of attorney and father of my brain injured Schizophrenic son but will only talk to their REGULATORS meaning they feel it is appropriate and MORALLY acceptable to profit from a severely cognitively Ill brain injured , schizophrenic consumer with no insight.After 100s of health documents and clinical letters this was their response.Dear Mr ****,We write further to your communications in respect of the activity of your son *** and his use of the identity of third parties to create accounts with Entain without their knowledge.We thank you for the additional information that you have provided in your recent emails. We have previously explained that we will cooperate with the Police, and our regulators, in any investigation they may undertake into the circumstances.This being the case, we are unable to communicate with you further on the matter.
John
10 September 2021
Comment from ca.trustpilot.com
Tragic ethical failure.This is a tragic situation that sporting bet and entain are trying to ignore. My enquiry required Understanding, compassion and ethics but all 3 have been dismissed.My son, brain injured , Schizophrenic and sectioned with psycosis spent 13k in 1 day when in hospital sectioned, his spend was part of his delusionary belief system.I later become aware of this via welfare checks and psyciatrist input and I reached out to entain with multiple health documents, clinical letters, consumer champion breach outs and other docs,i also sent them a letter from **** hospital admission and occupational health clearly stating how ill my son was and the fact he had no insight.Instead of reacting with compassion, understanding or ethics entain replied with an truly tragic response, without any care about my son's severe mitigation or health but only cared about themselves and after two months gave me an email saying they wont talk to me , the power of attorney and father of my brain injured Schizophrenic son but will only talk to their REGULATORS meaning they feel it is appropriate and MORALLY acceptable to profit from a severely cognitively Ill brain injured , schizophrenic consumer with no insight.After 100s of health documents and clinical letters this was their response.Dear Mr ****,We write further to your communications in respect of the activity of your son *** and his use of the identity of third parties to create accounts with Entain without their knowledge.We thank you for the additional information that you have provided in your recent emails. We have previously explained that we will cooperate with the Police, and our regulators, in any investigation they may undertake into the circumstances.This being the case, we are unable to communicate with you further on the matter.Kind regardsEntain Complaints TeamBusiness Hours: 9am - 5:30pm
Ryan
10 September 2021
Comment from ca.trustpilot.com
2 bets and now can't even get a tenner on. I don't know how they get the license to operate as a bookmaker.
Katie Una
10 September 2021
Comment from ca.trustpilot.com
Only good thing abt this site is that there's 24/7 live chat so have any issues, they there to help. That's it. First deposit didn't give me my 70 free spins n made me opt in again n make deposit to get the 70 spins n still that did work so spoke with live chat n I was awarded 10 spins. By the way outta that £20 deposit, I won n extra £10 ontop but then decided to play on n only managed to draw out my original deposit £20. Anyway came bck next day to find the remaining of my free spins hadn't been credited n so I had to speak with live chat again n I was awarded the full 60 in one go which was great but not so great when u only win £6.64 outta 60 spins n then its taken from you on every game u try. Just very poor winnings n I don't feel very comfortable spending any more of my hard earned cash if I'm going to be given next to nothing or nothing at all. No thanks haven't had a great experience so far n I don't think I ever will cos I'm not looking to gamble here anytime soon. I know they will most probably try to invite me over on a email claiming this hew game should bring me some great feature for a greater win. But won't fall for it as most of them do that. Yup. I'm done
Ryan
10 September 2021
Comment from ca.trustpilot.com
Opened an accountWent to place a bet. They wouldn't take itWithdrew my own money back to my account and 3 days later it's still not in my bank.How do they get a licence?
Mark
10 September 2021
Comment from ca.trustpilot.com
Terrible company worst customer service ever. Live chat that isn’t live and no one ever responds and an email service which you send to them and never reply go anywhere else it is to be a better experience AVOID AT ALL COSTS.
Ds
10 September 2021
Comment from ca.trustpilot.com
Seem To make their own odds up as they go along especially on horse racing when the odds they offer are nothing like the ones on course. They are all shorter and you can't take sp. You have to take their oddsNo way
Ben Benji
09 September 2021
Comment from ca.trustpilot.com
Worst of the worst, I could go on but no need to, just look at all the other reviews.
Ds
09 September 2021
Comment from ca.trustpilot.com
Total waste of time. Limited to peanuts. Thought it was just horses so put a 4 timer mug acc up for soccer and it paid 8/1 Max bet £12 . Won't even let me bet to win 100!!No wonder they don't reply to messages on here.
Keith Adolph
09 September 2021
Comment from ca.trustpilot.com
ZERO STARSKEEP AWAY FROM THIS WEBSITE.IVE DEPOSITS OF NEARLY TWO THOUSAND POUNDS.THEIR WIN RATIO IS PRACTICALLY ZERO.IVE PLAYED MANY WEBSITES OVER THE YEARS AND THIS IS BAR FAR THE WORSE. TAKE YOUR MONEY ELSEWHERE. I LEARNT THE HARD WAY. IT CANT ALL BE ‘JUST BAD LUCK ‘
Jordan Pini
08 September 2021
Comment from ca.trustpilot.com
Honestly the worst bookmakers on the internet, I’ve been trying to withdraw my winnings for over 5 weeks provided every document they asked for and got absolutely no where and now just being ignored, criminal pieces of s***
Mach One
08 September 2021
Comment from ca.trustpilot.com
Absolute CowboysThey gave me free spins with my £10 deposit but wouldn't let me withdraw my real money until I'd used my bonus... Which you can't use until you've used your real money. Absolute scam will never use again
Lanette Rose
07 September 2021
Comment from ca.trustpilot.com
I got 500% cashback by contributing on C0lineke com. It's amazing and most tryworthy site.
Jase
07 September 2021
Comment from ca.trustpilot.com
V.DisappointedBeen with them 3 weeks thenGot a message saying deposit and get free bet. Did so and turns out I bet on the wrong event. So bet again and then got told it was only yesterday eligible.Anyone else would have said genuine mistake here's your free bet but not this lotWithdrawn money and won't use againYou've lost customer over a few lousy quid. Awful way to treat customer
sukshith vonagla
07 September 2021
Comment from ca.trustpilot.com
First I have un fortunately given my xerox copy and they didn't approve it and after I called customer care but they told me to sent an email an I have sent it after sending the email they are telling me that the pan card that I sent was no clear an I sent it again for 100times but they are rejecting it and I asked them to provide a link to upload my pancard but they are not sending any link or they are not giving browse option to upload the pan card again this is the worst betting app never seen before guys don't trust this app I can say betway is more better than this app
Allan Stevenson
07 September 2021
Comment from ca.trustpilot.com
I have funds in my account totalling just under £1500 since I tried to withdraw them Parimatch have made my life hell on earth. Do not use this company. They have demanded I send in identification despite me sending it in April/May via post to their head office. They have closed my account without my permission and they do not respond to email correspondence I'm at my wits end I don't know what to do. They also refuse to help me with things like a subject access data request I have requested one 5 times over the last few months and they refuse to give me it. These guys are absolute crooks. Avoid using them because if you win, they simply don't give you your winnings.By the way emailed them soon as they left a comment on the review below....Suprise suprise NO REPLY.
Seven Savas
07 September 2021
Comment from ca.trustpilot.com
I deposit 100 and get 100 bonus, so i wager 3500 euro and de bonus was completed, they rejected my total wirdraw 3440euro i was abusing the system????! This is a big scam dont deposit money here!!!!!
Steven Mcarthy
06 September 2021
Comment from ca.trustpilot.com
I took advantage of the enerybet promotion of getting 10£ after placing a 10£ bet. I was skeptical if terms and conditions were deceptive but was not the case, and whether they were gonna credit them with delays, but have no regrets, thanks to this reward I won 200£ in sports, so I guess that is destiny at its best.
rovers
06 September 2021
Comment from ca.trustpilot.com
Not spend your time and your money at here!!I had tried to get a withdraw at here since middle of last month and now I'm still not get my money yet!! They had refused my withdraw 2 times and each time them used at least 1 week for it!!! Now I have report them already to the interpol...We'll see !! I had took my withdraw again after they refused my withdraw on Saturday!! Don't spend your time and your money at here peoples!!!
paul jubb
06 September 2021
Comment from ca.trustpilot.com
shambles of a bookmaker these i open my account and stake restricted on first bet to £1.82 just a tin pot bookmaker stay away guys.
T Bacon
05 September 2021
Comment from ca.trustpilot.com
Not great so far gotta say, their overall system RTP for casino games is so heavily weighted in their favour. Even games which typically have good returns, such as Age of the Gods, are sub-standard industry-wise on this site. I came purely for the variety of games and it's all I'm staying for as their bonus schemes are not worth the time or money. Very unusual for a company which is a subsidiary of LC International Ltd who also run Coral and Ladbrokes, (who by the way are much better). Its best you stick to those if you choose this bookmaker or its parent company to gamble with.Please don't respond with "volatility" blah blah. I know how it works and this ain't it. You could play 1000 different games here and the outcome would be the same.Trust the reviews here is my advice
lisa dobrucki
04 September 2021
Comment from ca.trustpilot.com
They paid me £1000 within 2 hours then I won £3000 and now there asking for pay documents which I have sent but I seem to be waiting for ages and have not been paid the second amount yet
Marius Cristian Dinca
04 September 2021
Comment from ca.trustpilot.com
mr green, what's wrong with you.... I have been a customer of this casino for a year,and I can't believe you're just swallowing money,you have a jam in the system and control each game,with you I wasted my time and money.I understand it's a pandemic, but you're worse than Covid-19.I don't have a problem losing money at mr greenmy only problem is that you steal too much money.I've been playing for six months now and you haven't offered anything,I'm sorry to say, but you're thieves with proper documents.I saw that in the older and worse reviews, you didn't have the courage to answer, why? you are afraid that you will go bankrupt.don't forget that we pay your salaries.be fair and give more to people, it is not normal to just give the bait,every game I bet I didn't have a chance to get a bonus or a more consistent win.I am very disappointed in you and I will make a big complaint against you.do something with this system, stop stealing our money,how is it possible when the bonus is about to come he shoots it immediately, from 20p to £ 5, every bet you didn't give a chance to take any bonus, as proof that you are a thief.Shame on you, I hope people see my review and don't waste my time with mr green, I will delete my account
James Mulvenna
03 September 2021
Comment from ca.trustpilot.com
These scam artists will not pay you take my word try to cash out now cost me a decent win to find out. The win never even registered. This is a criminal company exploiting peoples trust do not trust these rooks.
Peter Limbert
03 September 2021
Comment from ca.trustpilot.com
This use to be a decent site but after taking a couple of time out's to have a break from gambling they site became unusual.they emailed me almost constantly to ask why i had taken a break, and am i still comfortable with the site then after confirming all was okay i continued to get the same emails. a loss limit was entered on my account and an annoying pop up asking if i wanted to take a break kept coming up. then after using the site for years they requested lots of extra info from me before processing my withdrawal, supplied copies of front and back of card which caused issues, then they wanted a copy of my passport, a copy of a utility bill and a copy of my bank statement, very much over the top in my opinionAbsolute nightmare site, do yourself a favor and use one of the other more reputable sites.
Craig
03 September 2021
Comment from ca.trustpilot.com
Fantastic customer service. Even although it was my oversight they honoured the offer. Happy new customer
Paul
03 September 2021
Comment from ca.trustpilot.com
Playing live blackjack is a con lost £6000 in total I never won once either dealer matched my hand or beat me with 21 or 20 all the time beware this is a con you can only win if you bet small don’t go to the big tables
Arwel Jones
03 September 2021
Comment from ca.trustpilot.com
DO NOT USE. Vile company, basically thieves. I have money in my account which I wish to withdraw and they won’t let me unless I send in numerous copies of my passport, driving licence, bank statements, etc. Pretty convinced they are trying to steal my identity. AVOID AT ALL COSTS.
RAKESH V
02 September 2021
Comment from ca.trustpilot.com
I highly doubt the rating is given by themselves. This company is complete fraud when you try to withdraw money they ask to upload all documents and once approved if you try to deposit and withdrawal they rejected to approved documents and ask you to produce new documents. Trying to block your money for withdrawal
Nicky dwyer
02 September 2021
Comment from ca.trustpilot.com
Best there is out there. Great odds, very quick withdrawal. Great customer service
Black bird
01 September 2021
Comment from ca.trustpilot.com
Biggest scumbags up on high road and online. And stupid slu..ts in customer service.
Tomas O
01 September 2021
Comment from ca.trustpilot.com
Customer service are a joke. The app is appalling. Make sure and check their T&C’s. They don’t mention they’re part of Bet Victor, until you ask about your joining bonus. AVOID.
hayley woodriff
30 August 2021
Comment from ca.trustpilot.com
Allowed me to deposit £50 wouldn’t let me place a bet until verified. I do not have any valid photo identification usually I pass the checks on other sites without having to do so and if not the case a site would allways refund me my money. But not sts they are holding my money and refusing to give it me back even though I have showed them clearly that they are breaking guidelines set by the gambling commission and allso breaking the law by doing this they think there terms and condition are above the law apparently. I even sent them a direct link from the gambling commission site that said it was agaist the law to hold any money from a customer from deposits or winnings if they have not provided identification but it seems to make no difference to them this site needs shutting down they are crooks and break the law with no remorse. UPDATE making me got though there complaints procedure beofre o can take it further giving them 8 weeks to reply which they are clearly stretching it our for as long as possible to try and keep my money an other betting company replies in days it has been weeks and nothing
Najm
15 September 2021
Comment from ca.trustpilot.com
I really trust royalpanda Whats wrong with you guys I always when I win I withdraw money without any problems and money reach my bank account within 1 min
I really trust royalpanda Whats wrong with you guys I always when I win I withdraw money without any problems and money reach my bank account within 1 min