Rizk Casino PLAYER REVIEWS(57)
Debi G
01 December 2024
Comment from ca.trustpilot.com
I made 3 withdrawals within 2 days & one never appeared in my account. I queried after giving it a few weeks, and after withdrawing twice more with no problem. I was asked for copies of my bank statements from the withdrawal date. Sent them reluctantly. Got generic responses emailed back. Queried what's going on after a few days & they wanted my statements again but including current days transactions too. Would've gone on for eternity. Never got a straight answer.. Or my money. Told them to shove it. Don't trust them
I made 3 withdrawals within 2 days & one never appeared in my account. I queried after giving it a few weeks, and after withdrawing twice more with no problem. I was asked for copies of my bank statements from the withdrawal date. Sent them reluctantly. Got generic responses emailed back. Queried what’s going on after a few days & they wanted my statements again but including current days transactions too. Would’ve gone on for eternity. Never got a straight answer.. Or my money. Told them to shove it. Don’t trust them
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JS
24 November 2024
Comment from ca.trustpilot.com
I must say Rizk was one of the old school casinos thats been around for awhile . They have their good and bad times. I don’t think it concerns them on how much your level is or how they lag quite a bit or dont pay out as much . Everybody will always have a different experience. We’ve all had crazy wins n loses here and i believe Rizk should take comments and reviews more into consideration because in the end of the day .. the engagement , experience and realistic bonuses makes it fun for everyone. So in my opinion bringing back certain promotions and freebies would be a great tiny suggestion to consider if ever.. and would not suggest certain anger issues towards customer service help or saying how they take your money etc . There are thousands of casinos online and allot win and lose as well. One thing you should know is that rizk actually pays out way more faster than most when it comes to withdrawals☺️Holiday freebies? Like free spins.. getting lesser nowadays. whats one day of the week of a free bonus or wheel?Smaller deposits or reasonable deposit bonuses ain’t allot to ask.Although , double speed, triple speed , cash backs and deposit bonuses are still great , 1 free wheel would still top it all off at least.☺️ Raffles are also confusing and quite impossible to win even with so many tickets earned . I mean narrowing it to a more promising chance to win even free spins would make anyones day right? Rizk races also used to be great and still fun to join ..but now high rollers just just keep watching not setting a limit to those average players who should also be given a chance to win. So for those who haven't had much luck lately with rizk casino. You never know.. it could just suddenly be your lucky day and always play responsibly and have fun☺️
I must say Rizk was one of the old school casinos thats been around for awhile . They have their good and bad times. I don’t think it concerns them on how much your level is or how they lag quite a bit or dont pay out as much . Everybody will always have a different experience. We’ve all had crazy wins n loses here and i believe Rizk should take comments and reviews more into consideration because in the end of the day .. the engagement , experience and realistic bonuses makes it fun for everyone. So in my opinion bringing back certain promotions and freebies would be a great tiny suggestion to consider if ever.. and would not suggest certain anger issues towards customer service help or saying how they take your money etc . There are thousands of casinos online and allot win and lose as well. One thing you should know is that rizk actually pays out way more faster than most when it comes to withdrawals☺️Holiday freebies? Like free spins.. getting lesser nowadays. whats one day of the week of a free bonus or wheel?Smaller deposits or reasonable deposit bonuses ain’t allot to ask.Although , double speed, triple speed , cash backs and deposit bonuses are still great , 1 free wheel would still top it all off at least.☺️ Raffles are also confusing and quite impossible to win even with so many tickets earned . I mean narrowing it to a more promising chance to win even free spins would make anyones day right? Rizk races also used to be great and still fun to join ..but now high rollers just just keep watching not setting a limit to those average players who should also be given a chance to win. So for those who haven’t had much luck lately with rizk casino. You never know.. it could just suddenly be your lucky day and always play responsibly and have fun☺️
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H.K
20 October 2024
Comment from ca.trustpilot.com
Amazing food, what a hidden gem, keep up thr good work👍
Amazing food, what a hidden gem, keep up thr good work👍
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Admin
15 October 2024
Comment from ca.trustpilot.com
I was told to wait 6 weeks before reopening my account after I sent them a complaint. I agreed and waited 6 weeksmessaged rizk.com to reopen myaccount and got told my account had been reviewed and a permanent block has been placed.I lost a fortune on Rizk.com explain my complaint very clearly and politely.I got a copy and paste reply every time for weeks then finally got a real person to interact with.the 6 week stand down was rizk.com giving me a cool off period. the permanent ban, was uncalled for.and insulting really Some weekly checks on casinos RTP should be put in place. for players peace of mind.I don't recommend Rizk.com one positive about Rizk.com there bonus on there bonus wheel is better than Spinbet.
I was told to wait 6 weeks before reopening my account after I sent them a complaint. I agreed and waited 6 weeksmessaged rizk.com to reopen myaccount and got told my account had been reviewed and a permanent block has been placed.I lost a fortune on Rizk.com explain my complaint very clearly and politely.I got a copy and paste reply every time for weeks then finally got a real person to interact with.the 6 week stand down was rizk.com giving me a cool off period. the permanent ban, was uncalled for.and insulting really Some weekly checks on casinos RTP should be put in place. for players peace of mind.I don’t recommend Rizk.com one positive about Rizk.com there bonus on there bonus wheel is better than Spinbet.
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JoAshanti
14 October 2024
Comment from ca.trustpilot.com
I've been playing all the way up to level 10 and haven't ever gotten over $50. Nothing worth withdrawing and it takes forever to fill up the bar. Barely any free spins and you don't even make anything on normal spins. Scammers bro. Wildz is way better. Deleting my account. Don't waste your time and your hard earned money here. You'll regret it
I’ve been playing all the way up to level 10 and haven’t ever gotten over $50. Nothing worth withdrawing and it takes forever to fill up the bar. Barely any free spins and you don’t even make anything on normal spins. Scammers bro. Wildz is way better. Deleting my account. Don’t waste your time and your hard earned money here. You’ll regret it
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Alexi Puno
29 September 2024
Comment from ca.trustpilot.com
Rizk, they don't pay out the winnings; they are absolutely a scam— the worst betting site ever.
Rizk, they don’t pay out the winnings; they are absolutely a scam— the worst betting site ever.
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HAIPPERIONNOOB
25 September 2024
Comment from ca.trustpilot.com
support takes 14 hours to answer and they are very slow with my refunds i played when i was underage and they are trying their best to keep the money and they keep me sending useless documents for them to gain a reason not to pay be back
support takes 14 hours to answer and they are very slow with my refunds i played when i was underage and they are trying their best to keep the money and they keep me sending useless documents for them to gain a reason not to pay be back
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Liam Liam
29 August 2024
Comment from ca.trustpilot.com
Full on rip off site..allot of recalibrating and screen freeze on slots..they scam you on baccarat take your money and you have to ask for it back and won't give you winning money fucn bull rip off mfs
Full on rip off site..allot of recalibrating and screen freeze on slots..they scam you on baccarat take your money and you have to ask for it back and won’t give you winning money fucn bull rip off mfs
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Ville
24 August 2024
Comment from ca.trustpilot.com
Once I was going to win big according to the animation of the game, but suddenly the winnings were not paid and a new round started.
Once I was going to win big according to the animation of the game, but suddenly the winnings were not paid and a new round started.
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Connor Dewar
31 July 2024
Comment from ca.trustpilot.com
I was using the site, as per usual. Nothing unusual was going on. Then I got this message (after placing a bet on the blackjack table) I got an error saying “please refresh the page” so I did so, as instructed. The site took my money and no hand was delt to me. I wouldn’t recommend anyone using this site. I contacted support but in order to get this money back I would have to get their technical team to have a look at the issue. Honestly, I couldn’t be bothered with the whole process. I’ll never use this site again.
I was using the site, as per usual. Nothing unusual was going on. Then I got this message (after placing a bet on the blackjack table) I got an error saying “please refresh the page” so I did so, as instructed. The site took my money and no hand was delt to me. I wouldn’t recommend anyone using this site. I contacted support but in order to get this money back I would have to get their technical team to have a look at the issue. Honestly, I couldn’t be bothered with the whole process. I’ll never use this site again.
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Sébastien Gii
17 July 2024
Comment from ca.trustpilot.com
I'm level 375...and I feel like someone flipped the switch on my winnings. Few month without any significant win or just decent... But THE FASTEST WITHDRAWAL ON THE MARKET. 1HOUR AND 30 MIN it's in my bank account. and YOU CAN LOCK YOUR WITHDRAW. so you cannot cancel it while pending.
I’m level 375…and I feel like someone flipped the switch on my winnings. Few month without any significant win or just decent… But THE FASTEST WITHDRAWAL ON THE MARKET. 1HOUR AND 30 MIN it’s in my bank account. and YOU CAN LOCK YOUR WITHDRAW. so you cannot cancel it while pending.
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Sisilili E
10 July 2024
Comment from ca.trustpilot.com
Rizk is legit, however there ask for verification documents such as a photo of your credit card can be an issue. I am always happy playing at Rizk. At forst I was skeptical because I thought it was a scam, however when I withdrew money it always came through. The verification process is quite quick. It only takes roughly 24hrs to be verified and bank transfers usually takes 24hrs to be into your account. I have lost much money at Rizk, but also have had some big wins. On my first day playing at Rizk, I won a few times which equated to $1000NZD. I withdrew the money and it was in my account the following day. An issue I found with Rizk is that the method that you deposit with is the method that you withdraw with. Unless if you use a paysafe card then you can choose a method of withrawl.
Rizk is legit, however there ask for verification documents such as a photo of your credit card can be an issue. I am always happy playing at Rizk. At forst I was skeptical because I thought it was a scam, however when I withdrew money it always came through. The verification process is quite quick. It only takes roughly 24hrs to be verified and bank transfers usually takes 24hrs to be into your account. I have lost much money at Rizk, but also have had some big wins. On my first day playing at Rizk, I won a few times which equated to $1000NZD. I withdrew the money and it was in my account the following day. An issue I found with Rizk is that the method that you deposit with is the method that you withdraw with. Unless if you use a paysafe card then you can choose a method of withrawl.
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Isus Krist
02 July 2024
Comment from ca.trustpilot.com
Scam casino. They obviously pay licence providers a decent bribe to keep them from closing as it is impossiblle to have such low RTP otherwise.
Scam casino. They obviously pay licence providers a decent bribe to keep them from closing as it is impossiblle to have such low RTP otherwise.
Reply
Over Kaos
19 June 2024
Comment from ca.trustpilot.com
Risk was my absolute favourite online casino. For years I played keeping a fairly even win 2 loss ratio- I would joke about how I considered it my savings scheme because whenever they got abit top heavy it would pay out. UNTILL VALENTINES DAY when they proceeded 2 rip my heart out and stomp on it! I wish this pathetic dropkick of a company had had the decency 2 let me down slowly like some of the other reviews I've read, a deposit restriction or loss limit would have been frustrating but admirable considering I was loyalty level 500+!! So probably played the entire company's wage bill tht year. But instead after a 25g win withdrawal I get this email;We are contacting you regarding your account. We regret to inform you that your account shall be closed as per our business decision.For further information, please refer to the following Terms and Conditions:13.4 The Company may refuse to open an account or may opt to close a players’ account which has already been opened at its own discretion. Notwithstanding this all contractual obligations already undertaken or entered into will be honoured subject to these Terms. We appreciate your understanding with the above. Best regards,MiaRizk Customer Service.Naturally I debated there outragous decision 2 no end and demanded a reason for my expulsion friviously explaining time and time again that I always kept my account verified and would/could gratefully give them any more information they desired in order 2 get whatever issue they had resolved but NO. with absolutly no justification from them and 2 absolutly no fault of my own I am blocked and blacklisted from all other Malta bassed sites without a clue in the world why. Da only thing they continued 2 tell me was this;We hope this message finds you well.Thank you for reaching out to us regarding the closure of your account. We understand that this news may come as a disappointment to you, and we apologize for any inconvenience caused.As per our previous message, the decision to close your account was made as per our business decision, and we are unable to disclose any further information regarding this matter. As your account is a personal account we kindly advice you to not create any new accounts as it would be a breach against our terms and conditions, since duplicate accounts are not allowed. We are sorry that we could not give you the answer that you where hoping for but we are most grateful for your understanding in this.Should you be in need of assistance regarding your Guts account we kindly ask you to contact their support directly for further assistance. Thank you for your understanding, if you have any further questions or concerns please do not hesitate to contact us again and it would be our pleasure to assist you. Wish you a pleasant evening! Best regards,CatyRizk Customer Service.And this;Thank you for getting back to us.Kindly know that as per our Terms and Conditions, specifically Point 13.4 The Company may refuse to open an account or may opt to close a players’ account which has already been opened at its own discretion. Notwithstanding this all contractual obligations already undertaken or entered into will be honoured subject to these Terms.This was a business decision and we are not at liberty to disclose further details of this. We apologise if this was not the answer you were hoping for and we thank you for your understanding with the above. May we wish you a pleasant rest of your day. Best regards,ChandlerRizk Customer ServiceI didn't and still don't understand how they can get away with this and its actually given me quite a complex az 2 why I was so bad all ov a sudden they they had 2 rid them selves of me in such a fashion. I am genuinely disturbed by this whole experience it still makes me so mad not knowing y I was descriminated against 2 the point where i sit up late at nite like this plotting cunning ways 2 ruin them- fully awear of how unhealthy it is but what can I say they got under my skin. So in conclusion everybody do yourselves a favour and DONT GAMBLE HERE!! Its all fake they don't care Ur loyalty means nothing 2 them clearly! Also Rizk I look forward 2 Ur response!! And Congratulations on the new enemy :) xx P.s. I intend on putting my story absolutly everywhere in hope that it pains U in some way eventually coz although u may have toed the line of legal on this occasion thanks 2 Ur utter nonsense of a sentence disclaimer, I still think Ur a dishonest pack of crims, unfair treatment has gotta count for something.
Risk was my absolute favourite online casino. For years I played keeping a fairly even win 2 loss ratio- I would joke about how I considered it my savings scheme because whenever they got abit top heavy it would pay out. UNTILL VALENTINES DAY when they proceeded 2 rip my heart out and stomp on it! I wish this pathetic dropkick of a company had had the decency 2 let me down slowly like some of the other reviews I’ve read, a deposit restriction or loss limit would have been frustrating but admirable considering I was loyalty level 500+!! So probably played the entire company’s wage bill tht year. But instead after a 25g win withdrawal I get this email;We are contacting you regarding your account. We regret to inform you that your account shall be closed as per our business decision.For further information, please refer to the following Terms and Conditions:13.4 The Company may refuse to open an account or may opt to close a players’ account which has already been opened at its own discretion. Notwithstanding this all contractual obligations already undertaken or entered into will be honoured subject to these Terms. We appreciate your understanding with the above. Best regards,MiaRizk Customer Service.Naturally I debated there outragous decision 2 no end and demanded a reason for my expulsion friviously explaining time and time again that I always kept my account verified and would/could gratefully give them any more information they desired in order 2 get whatever issue they had resolved but NO. with absolutly no justification from them and 2 absolutly no fault of my own I am blocked and blacklisted from all other Malta bassed sites without a clue in the world why. Da only thing they continued 2 tell me was this;We hope this message finds you well.Thank you for reaching out to us regarding the closure of your account. We understand that this news may come as a disappointment to you, and we apologize for any inconvenience caused.As per our previous message, the decision to close your account was made as per our business decision, and we are unable to disclose any further information regarding this matter. As your account is a personal account we kindly advice you to not create any new accounts as it would be a breach against our terms and conditions, since duplicate accounts are not allowed. We are sorry that we could not give you the answer that you where hoping for but we are most grateful for your understanding in this.Should you be in need of assistance regarding your Guts account we kindly ask you to contact their support directly for further assistance. Thank you for your understanding, if you have any further questions or concerns please do not hesitate to contact us again and it would be our pleasure to assist you. Wish you a pleasant evening! Best regards,CatyRizk Customer Service.And this;Thank you for getting back to us.Kindly know that as per our Terms and Conditions, specifically Point 13.4 The Company may refuse to open an account or may opt to close a players’ account which has already been opened at its own discretion. Notwithstanding this all contractual obligations already undertaken or entered into will be honoured subject to these Terms.This was a business decision and we are not at liberty to disclose further details of this. We apologise if this was not the answer you were hoping for and we thank you for your understanding with the above. May we wish you a pleasant rest of your day. Best regards,ChandlerRizk Customer ServiceI didn’t and still don’t understand how they can get away with this and its actually given me quite a complex az 2 why I was so bad all ov a sudden they they had 2 rid them selves of me in such a fashion. I am genuinely disturbed by this whole experience it still makes me so mad not knowing y I was descriminated against 2 the point where i sit up late at nite like this plotting cunning ways 2 ruin them- fully awear of how unhealthy it is but what can I say they got under my skin. So in conclusion everybody do yourselves a favour and DONT GAMBLE HERE!! Its all fake they don’t care Ur loyalty means nothing 2 them clearly! Also Rizk I look forward 2 Ur response!! And Congratulations on the new enemy 🙂 xx P.s. I intend on putting my story absolutly everywhere in hope that it pains U in some way eventually coz although u may have toed the line of legal on this occasion thanks 2 Ur utter nonsense of a sentence disclaimer, I still think Ur a dishonest pack of crims, unfair treatment has gotta count for something.
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User Not Found
14 May 2024
Comment from ca.trustpilot.com
Don't sign up. They let you deposit then ban you if you win I won only 250 they immediately deny my account access require loads of information which they got and then it takes forever to have a withdrawal be accepted. I played for about 2 hours 20-80p spins won the 250 then I couldn't play anything had to spend 4 hours on the chat gave over bank driving government utility letters .. and then I couldn't play again the next day they let me take the money but I couldnt access my account until I filled out a questionnaire so they can decide how I can bet and what I can bet. Absolutely ludicrous. DANGEROUS.Never experienced anything like it violation of privacy x1000
Don’t sign up. They let you deposit then ban you if you win I won only 250 they immediately deny my account access require loads of information which they got and then it takes forever to have a withdrawal be accepted. I played for about 2 hours 20-80p spins won the 250 then I couldn’t play anything had to spend 4 hours on the chat gave over bank driving government utility letters .. and then I couldn’t play again the next day they let me take the money but I couldnt access my account until I filled out a questionnaire so they can decide how I can bet and what I can bet. Absolutely ludicrous. DANGEROUS.Never experienced anything like it violation of privacy x1000
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Rob Bradshaw
03 May 2024
Comment from ca.trustpilot.com
The site offers a 100% bonus and 100 free spins on first deposit. You click deposit from within the advert. I did not receive any bonus and was advised by their support that uk players do not qualify. I was referred to their t's and c's. It is very misleading.
The site offers a 100% bonus and 100 free spins on first deposit. You click deposit from within the advert. I did not receive any bonus and was advised by their support that uk players do not qualify. I was referred to their t’s and c’s. It is very misleading.
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Mihael
01 May 2024
Comment from ca.trustpilot.com
I played many online casinos, and from experience can say this is the worst one yet. Rizk casino is a scam. They even admit they control jackpots and bonus wins, its all in fine print.. Few days ago played almost 3000€ in bets with around 400€ wins and all extra rewarded was 2x 5 free spins that paid around 10c each…Anyone with basic math skills can see this should be illegal. So basically any other casino will give better loyalty rewards.Also when playing, they let you lose hundreds of Euros on 2-3€ spin on a slot game and as soon as it starts paying and connecting good wins you are kicked out of server and unable to join back 10-20 minutes or more, no matter what you do. Support says its browser, cookies or net connection lol, i tried 4 different devices on 5G and fast wifi with clear cookies and as it happens none will let me play the game that pays, but they will allow you to play their own games that pay literally nothing like 7-8% of money invested, hmm weird right? So yeah my honest advice to all people reading this is to just go play ANY other online casino as this one will always “win” and damage your wallets. So don’t fall for their aggressive marketing strategy, every 500m in my city there is a Rizk advert, also if you watch 1hr of Croatian public television you will get at least 3 Rizk ads that affect people, especially people who suffer from gambling addiction which we all know destroys lives and families, its impossible to avoid their constant brainwashing with shiny and interesting ads that most kids love and will most likely remember Rizk as something nice friendly and fun. This criminal organization should be banned here and prosecuted for their actions.
I played many online casinos, and from experience can say this is the worst one yet. Rizk casino is a scam. They even admit they control jackpots and bonus wins, its all in fine print.. Few days ago played almost 3000€ in bets with around 400€ wins and all extra rewarded was 2x 5 free spins that paid around 10c each…Anyone with basic math skills can see this should be illegal. So basically any other casino will give better loyalty rewards.Also when playing, they let you lose hundreds of Euros on 2-3€ spin on a slot game and as soon as it starts paying and connecting good wins you are kicked out of server and unable to join back 10-20 minutes or more, no matter what you do. Support says its browser, cookies or net connection lol, i tried 4 different devices on 5G and fast wifi with clear cookies and as it happens none will let me play the game that pays, but they will allow you to play their own games that pay literally nothing like 7-8% of money invested, hmm weird right? So yeah my honest advice to all people reading this is to just go play ANY other online casino as this one will always “win” and damage your wallets. So don’t fall for their aggressive marketing strategy, every 500m in my city there is a Rizk advert, also if you watch 1hr of Croatian public television you will get at least 3 Rizk ads that affect people, especially people who suffer from gambling addiction which we all know destroys lives and families, its impossible to avoid their constant brainwashing with shiny and interesting ads that most kids love and will most likely remember Rizk as something nice friendly and fun. This criminal organization should be banned here and prosecuted for their actions.
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Denis Horgos
01 May 2024
Comment from ca.trustpilot.com
Wow horor .I Passed 6-7 levels in one day, did not once open or give me a chance to play Jackpot. So now I'm almost level 72 and I think I got 1-2 times the Jackpot tickets. Your profit is the worst casino crap I've seen and played so far
Wow horor .I Passed 6-7 levels in one day, did not once open or give me a chance to play Jackpot. So now I’m almost level 72 and I think I got 1-2 times the Jackpot tickets. Your profit is the worst casino crap I’ve seen and played so far
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Karen Price
22 March 2024
Comment from ca.trustpilot.com
Useless scammers take deposits and won't pay out your winnings the uk gambling Commission is making this law because its classed as fraud same as stealing money .Malta based company again. Everyone be AWARE PLAY BUT NO PAY THATS WHY ITS CALLED RIZK CASINO
Useless scammers take deposits and won’t pay out your winnings the uk gambling Commission is making this law because its classed as fraud same as stealing money .Malta based company again. Everyone be AWARE PLAY BUT NO PAY THATS WHY ITS CALLED RIZK CASINO
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JM
29 February 2024
Comment from ca.trustpilot.com
Stay away discriminates by not paying any bonuses to Irish players
Stay away discriminates by not paying any bonuses to Irish players
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Bob
16 February 2024
Comment from ca.trustpilot.com
Most ridiculous website I have ever been on. Customer support is a joke. They don't accept any sort of verification documents. I sent pictures of my card multiple times with 4 digits covered at the front and cvc covered at the back, I sent a bank statement which all were rejected. Pretty fishy when I sent documents to other websites and they were accepted. I assume its because they're scammers and want to steal your money. Have access to your bank card and all. Ridiculous!! DO NOT JOIN THIS SCAMMING UNHELPFUL CASINO.
Most ridiculous website I have ever been on. Customer support is a joke. They don’t accept any sort of verification documents. I sent pictures of my card multiple times with 4 digits covered at the front and cvc covered at the back, I sent a bank statement which all were rejected. Pretty fishy when I sent documents to other websites and they were accepted. I assume its because they’re scammers and want to steal your money. Have access to your bank card and all. Ridiculous!! DO NOT JOIN THIS SCAMMING UNHELPFUL CASINO.
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Nikola Petrov
15 February 2024
Comment from ca.trustpilot.com
Money sink, most casinos at least pay. Not this one, been trying for the past 6 months, never won anything.
Money sink, most casinos at least pay. Not this one, been trying for the past 6 months, never won anything.
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Lars
28 January 2024
Comment from ca.trustpilot.com
This casino is not allowed to accept Dutch players because they don’t have a license to do so. Therefore I want a full refund of deposits made.I have attempted to resolve this matter with your customer support team on multiple occasions, and I appreciate the assistance provided so far. However, despite the assurances and promises made, I am yet to receive a satisfactory resolution or any indication of a refund for the aforementioned losses.
This casino is not allowed to accept Dutch players because they don’t have a license to do so. Therefore I want a full refund of deposits made.I have attempted to resolve this matter with your customer support team on multiple occasions, and I appreciate the assistance provided so far. However, despite the assurances and promises made, I am yet to receive a satisfactory resolution or any indication of a refund for the aforementioned losses.
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adam dawe
15 January 2024
Comment from ca.trustpilot.com
Was debating if I should sign up or not due to the mixed reviews. But seeing the bad ones seem to be todo with the fact they didn’t win on there bonus’s I thought I’d give it a go as reviews like this are normally just people who didn’t win that time 😂. Signed up at 5pm approx Verified half hour later Deposited 20 after setting my deposit limit to 50 a week Was upto 80 by 6pm and withdrew Money in my bank 5 mins later If you have the correct docs for verification and you understand you don’t allways win then happy days great site. Defo missing a few of my favourite games though.
Was debating if I should sign up or not due to the mixed reviews. But seeing the bad ones seem to be todo with the fact they didn’t win on there bonus’s I thought I’d give it a go as reviews like this are normally just people who didn’t win that time 😂. Signed up at 5pm approx Verified half hour later Deposited 20 after setting my deposit limit to 50 a week Was upto 80 by 6pm and withdrew Money in my bank 5 mins later If you have the correct docs for verification and you understand you don’t allways win then happy days great site. Defo missing a few of my favourite games though.
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Daniel Rodin
13 January 2024
Comment from ca.trustpilot.com
Spela inte på detta casinot. Idag när jag skulle logga in står det att de blockat frågor kundtjänst om varför. Får svar. Det e ett beslut vi tog. Hoppas du är nöjd med svaret. NEJ verkligen inte jag vill ha en anledning. Svaret kom såhär. Nathan: After checking this for you, unfortunately This is a business decision that we have taken, and I'm afraid we here at customer service are not able to comment anything further than that. Rest assured we are here to assist if you need any help
Spela inte på detta casinot. Idag när jag skulle logga in står det att de blockat frågor kundtjänst om varför. Får svar. Det e ett beslut vi tog. Hoppas du är nöjd med svaret. NEJ verkligen inte jag vill ha en anledning. Svaret kom såhär. Nathan: After checking this for you, unfortunately This is a business decision that we have taken, and I’m afraid we here at customer service are not able to comment anything further than that. Rest assured we are here to assist if you need any help
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elaine davis
08 December 2023
Comment from ca.trustpilot.com
I paid around £200 in this casino , won £600 at around 8.15 this morning , was worried after looking at these reviews but by 8.40 got an email that said withdraw successful and i can already see it pending in my bank and its now 12pm! very happy!
I paid around £200 in this casino , won £600 at around 8.15 this morning , was worried after looking at these reviews but by 8.40 got an email that said withdraw successful and i can already see it pending in my bank and its now 12pm! very happy!
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Wullie Broon
24 November 2023
Comment from ca.trustpilot.com
SHOWER OF SCAMMING THIEVES! AVOID THIS SHOWER OF CROOKS. I PROMISE YOU WILL BE SORRY IF YOU USE RIZK!
SHOWER OF SCAMMING THIEVES! AVOID THIS SHOWER OF CROOKS. I PROMISE YOU WILL BE SORRY IF YOU USE RIZK!
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Phillip Crawford
21 November 2023
Comment from ca.trustpilot.com
Just takes your money dosnt pay in games like impossible to get a bonus I put a decent amount of money in and not even 1 bouns I would highly recommend not signing up to this casino Verry rip off I think probably illegal.
Just takes your money dosnt pay in games like impossible to get a bonus I put a decent amount of money in and not even 1 bouns I would highly recommend not signing up to this casino Verry rip off I think probably illegal.
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Hobbit
18 November 2023
Comment from ca.trustpilot.com
First withdrawal of $80 went okay then for second withdrawal they asked for more verification! Thought ‘oh here we go’ but actually was reverified within 24 hours and money withdrew in a few minutes
First withdrawal of $80 went okay then for second withdrawal they asked for more verification! Thought ‘oh here we go’ but actually was reverified within 24 hours and money withdrew in a few minutes
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Filipe
01 November 2023
Comment from ca.trustpilot.com
RTP looks adjusted and pay rate changed. When hit a better prize usually is not very high in order to costumer keep playing until drain all money to zero. Particularly in Netent games these are games that got tighter with RTP adjusted. No big payouts, made to suck only your money. Stay away.
RTP looks adjusted and pay rate changed. When hit a better prize usually is not very high in order to costumer keep playing until drain all money to zero. Particularly in Netent games these are games that got tighter with RTP adjusted. No big payouts, made to suck only your money. Stay away.
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M. H.
23 October 2023
Comment from ca.trustpilot.com
SUPERB CASINO. Won on EVERY game, got multiple bonus’s, AMAZING ! I CANNOT BELIEVE IT !! Registered, verified, made small deposit £100, banked £700 just 2 hours later and it’s in my PAY PAL ACCOUNT WITHIN A COUPLE OF MINUTES. FANTASTICALLY, I Still got £100 in play balance.Thank you RIZK CASINO. You have restored my confidence that there IS an HONEST online casino that DOES PAY OUT. Players have to win also. Thank you.
SUPERB CASINO. Won on EVERY game, got multiple bonus’s, AMAZING ! I CANNOT BELIEVE IT !! Registered, verified, made small deposit £100, banked £700 just 2 hours later and it’s in my PAY PAL ACCOUNT WITHIN A COUPLE OF MINUTES. FANTASTICALLY, I Still got £100 in play balance.Thank you RIZK CASINO. You have restored my confidence that there IS an HONEST online casino that DOES PAY OUT. Players have to win also. Thank you.
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monika kazlauskaite
19 October 2023
Comment from ca.trustpilot.com
What a site. Self excluded many years ago now they don't want to reopen my account, said my account will be closed and I can't reopen. Reason for that??? Didn't done anything to be closed without a reason. Joke
What a site. Self excluded many years ago now they don’t want to reopen my account, said my account will be closed and I can’t reopen. Reason for that??? Didn’t done anything to be closed without a reason. Joke
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Matthew Barnes
23 September 2023
Comment from ca.trustpilot.com
Incredibly bad casino! Casinos will always win but Rizk will not only win but literally gives you nothing. Go play another online Casino - I have played many and would say this Casino easily comes bottom.VERY rare to hit a bonus, when you do the pay is terrible, it's borderline scamming! Bet365 or Bet Victor have been fair, they'll keep you interested with bonus and actually have a chance of winning. Stay away from Rizk, it's my best advice!
Incredibly bad casino! Casinos will always win but Rizk will not only win but literally gives you nothing. Go play another online Casino – I have played many and would say this Casino easily comes bottom.VERY rare to hit a bonus, when you do the pay is terrible, it’s borderline scamming! Bet365 or Bet Victor have been fair, they’ll keep you interested with bonus and actually have a chance of winning. Stay away from Rizk, it’s my best advice!
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Patty
25 August 2023
Comment from ca.trustpilot.com
Free spins bonus went into account immediately after verification which was a nice touch but verification took ages for first verification like 4 days and I have no idea why. It has been good since then, some good wins and good RTP I think all games seem legit
Free spins bonus went into account immediately after verification which was a nice touch but verification took ages for first verification like 4 days and I have no idea why. It has been good since then, some good wins and good RTP I think all games seem legit
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Hiroller
06 August 2023
Comment from ca.trustpilot.com
3 big wins (4 figures) in less thana. Month honestly very good casino!! Money goes straight into account not a problem thanks Rizk!
3 big wins (4 figures) in less thana. Month honestly very good casino!! Money goes straight into account not a problem thanks Rizk!
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FrasierFrasier
22 July 2023
Comment from ca.trustpilot.com
Game selection overall could be improved but has most of the best pokies though could do with more high payline games, but the site itself is just a bit meh, don’t really get on with the UI and whole sit ehonestly just looks a little lazyfast payout time for Skrill got my winnings nice and quick haven't tried other deposit/withdrawal methods so not sure how it goes otherwise so would probably say to people to just use Skrill for the peace of mindcustomer service okay but pretty slow, they are not the most in the know and get the feeling they dont really get what the processes are took 3 tries to get someone who was on the ball
Game selection overall could be improved but has most of the best pokies though could do with more high payline games, but the site itself is just a bit meh, don’t really get on with the UI and whole sit ehonestly just looks a little lazyfast payout time for Skrill got my winnings nice and quick haven’t tried other deposit/withdrawal methods so not sure how it goes otherwise so would probably say to people to just use Skrill for the peace of mindcustomer service okay but pretty slow, they are not the most in the know and get the feeling they dont really get what the processes are took 3 tries to get someone who was on the ball
Reply
Stephen Harrison
07 July 2023
Comment from ca.trustpilot.com
I singed up to Rizk and I am regretting it now, very easy to deposit money very hard to withdraw money, nothing about verifying your account until you want to withdraw I send all the right documents to only be told that a proper bank statement from my bank is not good enough it’s for customers protection they hold you to ransom when it comes to withdrawing money, they play every trick in book to fob you off even blamed your bank I rang the bank they never stop a payment going in to your account.They have my passport and a utility bill and still not verified my account. I just get passed around and fob off. This as been going on for 5days now and it’s not even a lot of money I lost more than what I want to take out. Took 14 days to sort my issue out. After countless emails finally got to a supervisor who was helpful took a couple of emails back and forth but got there in the end. I still don’t recommend rizk to anyone full website broke down twice.
I singed up to Rizk and I am regretting it now, very easy to deposit money very hard to withdraw money, nothing about verifying your account until you want to withdraw I send all the right documents to only be told that a proper bank statement from my bank is not good enough it’s for customers protection they hold you to ransom when it comes to withdrawing money, they play every trick in book to fob you off even blamed your bank I rang the bank they never stop a payment going in to your account.They have my passport and a utility bill and still not verified my account. I just get passed around and fob off. This as been going on for 5days now and it’s not even a lot of money I lost more than what I want to take out. Took 14 days to sort my issue out. After countless emails finally got to a supervisor who was helpful took a couple of emails back and forth but got there in the end. I still don’t recommend rizk to anyone full website broke down twice.
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Jo Oliver
26 May 2023
Comment from ca.trustpilot.com
Overall live chat very paitent and good when small wins fast no problem very good first time ver I have won bigger amount what a problem vertication the said gave wrong bank so can't confirm that but when got correct bank with my bank even contacting them bank stamped documents I can't use my full name on bank statement and bank sent email this still can't be vertifyed. I can't get anymore info than my bank vertifying and even now they asking if it's legit. Ok when win small hundred but first time large amounts not ok. I know about safety and protection but when a bank contacts that should be enough to vertiy
Overall live chat very paitent and good when small wins fast no problem very good first time ver I have won bigger amount what a problem vertication the said gave wrong bank so can’t confirm that but when got correct bank with my bank even contacting them bank stamped documents I can’t use my full name on bank statement and bank sent email this still can’t be vertifyed. I can’t get anymore info than my bank vertifying and even now they asking if it’s legit. Ok when win small hundred but first time large amounts not ok. I know about safety and protection but when a bank contacts that should be enough to vertiy
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T M
12 May 2023
Comment from ca.trustpilot.com
Rizk , I've been a member of your casino for a while now and I'm going to give the betsson group and your casino personally a massive head up because I like you please shift to Curacao the affiliate synergy to which I am mastermind too is directed to close all accounts in Malta over 290k players New Zealand Citizens because of the source of wealth . source of funding law change . I gave you 3 stars because you've never treated me or my affiliate synergy wrong I am but one there are a number others behind me . You've always treated me right you and the Betsson group I know the political situation but unlike Videoslots you treated me with respect hence why the high rating despite all the stuff going on its quite sad what is happening at this very moment and I truely hope you make the right call going forward .Warm Regards , -Tane Marshall To Rizk / Betsson group of Casino . Truely all the best to you I stood by you with endorsement and helping publicity the political environment is beyond your control but your destiny isn't goto Curacao I strongly urge that you do it ok .Peace ...
Rizk , I’ve been a member of your casino for a while now and I’m going to give the betsson group and your casino personally a massive head up because I like you please shift to Curacao the affiliate synergy to which I am mastermind too is directed to close all accounts in Malta over 290k players New Zealand Citizens because of the source of wealth . source of funding law change . I gave you 3 stars because you’ve never treated me or my affiliate synergy wrong I am but one there are a number others behind me . You’ve always treated me right you and the Betsson group I know the political situation but unlike Videoslots you treated me with respect hence why the high rating despite all the stuff going on its quite sad what is happening at this very moment and I truely hope you make the right call going forward .Warm Regards , -Tane Marshall To Rizk / Betsson group of Casino . Truely all the best to you I stood by you with endorsement and helping publicity the political environment is beyond your control but your destiny isn’t goto Curacao I strongly urge that you do it ok .Peace …
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Sy Hubbard
30 April 2023
Comment from ca.trustpilot.com
scammers.. lost 100 then they lock me out with this message.. Irma: Your account has now been put on a mandatory cool-off – you will not be able to deposit further or bet, however you are welcome to withdraw any balance you may have. We will get in touch with you as soon as possible. Should you wish to use any player safety tools in the meantime, please visit our Play Safe section... steer well clear, i will be reporting them to the gambling commission as obviosuly not fit to hold a licence... then i get this reply.. : I am very sorry that we did not live up to your expectations
scammers.. lost 100 then they lock me out with this message.. Irma: Your account has now been put on a mandatory cool-off – you will not be able to deposit further or bet, however you are welcome to withdraw any balance you may have. We will get in touch with you as soon as possible. Should you wish to use any player safety tools in the meantime, please visit our Play Safe section… steer well clear, i will be reporting them to the gambling commission as obviosuly not fit to hold a licence… then i get this reply.. : I am very sorry that we did not live up to your expectations
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D.M. Brown
21 March 2023
Comment from ca.trustpilot.com
…site has gone down once or twice. Thought it was something suspicious at first but honestly just think it has some bad servers or something. Come back up pretty fast but very annoying when it is down.
…site has gone down once or twice. Thought it was something suspicious at first but honestly just think it has some bad servers or something. Come back up pretty fast but very annoying when it is down.
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Nina Harr
14 March 2023
Comment from ca.trustpilot.com
Site very good don’t see issue with it and pay out fast withdrawed 3700€ quick through mifinity thanks you rizk casino good site:) (sorry for my english!)
Site very good don’t see issue with it and pay out fast withdrawed 3700€ quick through mifinity thanks you rizk casino good site:) (sorry for my english!)
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Matt
06 March 2023
Comment from ca.trustpilot.com
When you go on live chat you have to put in ALL you details before u chat , then when connected they ask u for it all again , what an annoying pointless task , wanted to make a decent deposit today have a good go on games , I can only deposit £100 which tbh is pointless. Very disappointed and I doubt I’llBe make a deposit here now.
When you go on live chat you have to put in ALL you details before u chat , then when connected they ask u for it all again , what an annoying pointless task , wanted to make a decent deposit today have a good go on games , I can only deposit £100 which tbh is pointless. Very disappointed and I doubt I’llBe make a deposit here now.
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Patrick
26 February 2023
Comment from ca.trustpilot.com
Games work well, withdrawing was very easy. Cannot say about customer support (have seen some complaints) since I didn’t need to use them, the automated processes worked fine for me for verification
Games work well, withdrawing was very easy. Cannot say about customer support (have seen some complaints) since I didn’t need to use them, the automated processes worked fine for me for verification
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Markus B. K.
25 February 2023
Comment from ca.trustpilot.com
i won 33 000 norwegian kroner (3000€) they wiped my balance, set the withrawel status as completed but i never recieved the funds. i contacted support and they said it was an error that i won money. basicly the site is an entire scam. if you win more than a few hundred euro they blame internal errors and scam you out of your funds. Would strongly advice against this casino due to thier frauduelent behaviour.
i won 33 000 norwegian kroner (3000€) they wiped my balance, set the withrawel status as completed but i never recieved the funds. i contacted support and they said it was an error that i won money. basicly the site is an entire scam. if you win more than a few hundred euro they blame internal errors and scam you out of your funds. Would strongly advice against this casino due to thier frauduelent behaviour.
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Heisenbird
06 February 2023
Comment from ca.trustpilot.com
No idea why there’s so many bad reviews here. RTP is actually much higher than other non cryptocurrency casinos. 96-97% on my favourite games compared to 94% on competitor casinos. Verification only took a few hours and was easy, and withdrawals were quick. Almost instant for small amounts and only a few hours when I tried to withdraw a few grand. I think many people here are leaving negative reviews because they gambled more than they could afford to lose and had a bad luck streak, which can happen regardless of what the payouts are set to. Gamble responsibly with these guys and you will have no issues, chur.
No idea why there’s so many bad reviews here. RTP is actually much higher than other non cryptocurrency casinos. 96-97% on my favourite games compared to 94% on competitor casinos. Verification only took a few hours and was easy, and withdrawals were quick. Almost instant for small amounts and only a few hours when I tried to withdraw a few grand. I think many people here are leaving negative reviews because they gambled more than they could afford to lose and had a bad luck streak, which can happen regardless of what the payouts are set to. Gamble responsibly with these guys and you will have no issues, chur.
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Meatsaknz
25 November 2022
Comment from ca.trustpilot.com
Most horrible experience ever!!!! They took ( yes took ) hundreds from my Visa! My bank called to let me know! Apon emailing support to ask why they stole money from account. I tried to log back on to my rizk account and was BLOCKED!!!I went to live chat who played every verification trick in the book , while being passive aggressive! Only to be sold dreams about how she cant do this or that blah blah and that she has escalated the matter.... It has been hours and hours and many emails to try resolve this matter only to be continuously ignored and now for some reason live chat won't connect.... STAY AWAY FROM THIS CASINO
Most horrible experience ever!!!! They took ( yes took ) hundreds from my Visa! My bank called to let me know! Apon emailing support to ask why they stole money from account. I tried to log back on to my rizk account and was BLOCKED!!!I went to live chat who played every verification trick in the book , while being passive aggressive! Only to be sold dreams about how she cant do this or that blah blah and that she has escalated the matter…. It has been hours and hours and many emails to try resolve this matter only to be continuously ignored and now for some reason live chat won’t connect…. STAY AWAY FROM THIS CASINO
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Stephen Taylor
11 November 2022
Comment from ca.trustpilot.com
Been using for 4 months now and just need a better selection of games as the fast payouts and pokies all seem good. Rizk lacks table games though so you can tell that they're in this to make money not keep everyone happy which is fair enough because their a company but cmon some more table games would be good bit bland selection
Been using for 4 months now and just need a better selection of games as the fast payouts and pokies all seem good. Rizk lacks table games though so you can tell that they’re in this to make money not keep everyone happy which is fair enough because their a company but cmon some more table games would be good bit bland selection
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Mark Dada
08 August 2022
Comment from ca.trustpilot.com
Brought a bunch of bonus buys on gates of olympus for the last 5 weeks and couldn't even manage one win over $86 lost over $2.500 feel like an idiot thinking it was just a bad run untill I left 7 complaint and they treated me like I was stupid sending me copy and pasted replies and then threatening to close my account if I didn't reply to there email message that there games don't have repetitive payouts which they so do. If I didn't want to try and win back some of my losses I would of told rizk to shove it where the sun don't shine.Avoid at all cost.
Brought a bunch of bonus buys on gates of olympus for the last 5 weeks and couldn’t even manage one win over $86 lost over $2.500 feel like an idiot thinking it was just a bad run untill I left 7 complaint and they treated me like I was stupid sending me copy and pasted replies and then threatening to close my account if I didn’t reply to there email message that there games don’t have repetitive payouts which they so do. If I didn’t want to try and win back some of my losses I would of told rizk to shove it where the sun don’t shine.Avoid at all cost.
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Dillon Gargett
19 December 2024
Comment from ca.trustpilot.com
I did have a good time on rizk but in December they're really begging for deposits and I ask what issues were going on and thy block my account. Try at your own risk
I did have a good time on rizk but in December they’re really begging for deposits and I ask what issues were going on and thy block my account. Try at your own risk