Royal Panda Sports PLAYER REVIEWS(894)
Jonah Acheson
28 September 2022
Comment from ca.trustpilot.com
I have an account with royal panda that was closed randomly 4 days ago. No reason given. A lot of money in the account. Every time I try to contact customer support they can’t help me and come up with new excuses as to why I can’t get into my account. I’m still fighting with them over it. Do not join this casino. They will just take your money and kick you out.
Ann
25 September 2022
Comment from ca.trustpilot.com
Will not give me my winnings despite me giving them 5 verification documents which all have been approved. Talked to several agents and no help whatsoever. My withdrawal is canceled every morning and the funds are back in my wallet. Now they have run out of excuses of blaming me to release my winnings. Now they say it is an ‘internal problem’. This is the worst casino I have ever dealt with. I have put In two complaints with igaming and IAGCO. I will keep trying every day until I get my winnings from this scam of a company and then I will exclude myself from them forever. Warning: Don’t go there.
Tracey
23 September 2022
Comment from ca.trustpilot.com
I have closed my account as well. It was great before leo Vegas bought it now it's jut a money sucker. I noticed the difference right away in the way games played out. I would not recommend them at all! I believe the games are rigged based on my play previously and with OLG this site does not play fair in my opinion and experience ..Stick with OLG in Canada.
Bunny Hill
21 September 2022
Comment from ca.trustpilot.com
I have been jerked around by this company. I tried to withdraw using every method. All my documents were verified. I was told to try again, which I did. Now I am out of the country for 8 months and can’t login. I have been emailing constantly with no assistance just the same excuses to upload documents which I can’t do from outside the country. This was their error and they refuse to do anything except come up with more excuses
Matt
21 September 2022
Comment from ca.trustpilot.com
Had some initial issues with uploading my credit card for verification, but the chat support was great, actually reviewed my documents in real time and was able to process my pending withdrawal and approve all my documents in 30 minutes. Just received my withdrawal today, within 2 business days from my request to withdraw.
Jo Callow
17 September 2022
Comment from ca.trustpilot.com
Great games and great customer service
Ryan Heathwood-Hopkins
06 September 2022
Comment from ca.trustpilot.com
Complete liars and goofs waiting to suck any penny you have. Played Blackjack while the dealer consistently got better despite making the right play every time. Multiple 21's for the dealer and constantly trumping your 18, 19, and 20's. Sincerely, from me to you Royal PandaGO F YOURSELF.
Todd Aikman
26 August 2022
Comment from ca.trustpilot.com
Had a deposit issue last week, told royal to close my account. They did. Was still getting emails about the sign up bonus. I contacted customer service and told em t9 reinstate my account as I would take part in their 100% bonus upto 500 with a 5x rollover. After reading into the fine print and wondering why they would allow multiple deposits on the same bonus to complete the rollover. We'll that because YOU ONLY GET YOUR DEPOSIT FUNDS TO USE. MUST ROLL YOUR DEPOSIT 5x. But they are all cool with players multi depositing to complete the rollover After reading the multi issues players have with id and Royal's "withhold payment " thumb up their ass.... I will NOT be depositing at Royal Panda??
Jeremy
21 August 2022
Comment from ca.trustpilot.com
Horrible!If you want to withdraw cash, they will jack you around claiming you haven't submitted the proper documents. I submitted way more than necessary (bank statements, passport, selfies holding the card, etc) and they still wouldn't send the money. They accept cash in seconds but when you try to withdraw they give ridiculous excuses about security as to why they can't pay out. The type of bank documents they request require pieces of info that aren't even on your bank statement...so they then use that as an excuse to not pay.I've spoken to friends who used their site and they have also had major issues in getting verified and withdrawing funds too.Leo Vegas is the same company and they also make you jump through unnecessary hoops for weeks.Stay away from this frustrating company!
Pierce Lapensee
11 August 2022
Comment from ca.trustpilot.com
Do not sign up at this Casino in Ontario. They promoto a 100% sign up bonus, but they don't actually give you the funds to wager with like every other casino. You need to roll both the deposit and bonus funds 20x before you can ever wager with the bonus funds. Completely backwards. You will never actually see the bonus funds as you will almost surely go broke before clearing the ridiculous rollover conditions. Such a shame the casino is shady in their offering of this bonus. DO NOT USE.If you're looking for online casinos who do bonuses right where you actually get to use the bonus funds during the rollover requirements I'd recommend coolbet.ca or fanduel.Again, do NOT sign up for this scam casino in Ontario!
customer
31 July 2022
Comment from ca.trustpilot.com
Seems like a very big SCAM!! Is it rigged ? Do you just lure people by letting them win a few games at the beginning and then drain every penny of us ? I’ve been following the algorithms you provide, following it religiously and just losing my money game after game and your consultant keeps saying keep trying and sound so promising- the biggest casino scam I believe this is. Do not trust Royal Panda
Jonathan West
08 July 2022
Comment from ca.trustpilot.com
They Will NOT Let You Withdraw Winnings!This comany is a total scam with their fradulent activities and business operation. Depositing money to them is as easy as 1,2,3, but when you have won and want to withdraw it is a total NIGHTMARE. They come up with new verification process every step of the way to the point where you give up.Now they want to verify my Debit Card ownership, I have sent them my ID and photo of my Debit Card which clearly has MY NAME on the card but they want more document from my bank for stupid NO REASON. When these are all unnecessary because WHY would I want to withdraw to someone else's account??? I WARN EVERYONE TO STAY AWAY FROM THIS COMPANY!
RoyalPanda
07 July 2022
Comment from ca.trustpilot.com
DON'T TRUST THIS COMPANY. I won and wanted to withdraw my money. My account was previously already verified but they decide to go through the process again, just to hassle me. I had no problem and submitted my documents for address, bank, credit card, gov ID. Some of these are unnecessary and they do it to just to abuse people and waste your time. Meanwhile they will cancel your withdraw request in the hopes you will play and lose. Their games are a scam and manipulated. You can find many videos on YouTube proving this. They are a fraudilent business and stay AWAY from them!DO NOT GAMBLE ONLINE! YOU WILL LOSE!
Cecil Morrison
17 June 2022
Comment from ca.trustpilot.com
So dealing with delays in deposits whileLosing some money and voicing your frustration at this fact will get you kicked out apparently from Royal Panda. Two different agents, one who hits a lock button and one who understands the frustration of being a slot comptetitor, guess who I got? Could be all a scam and an illegitimate site. Idk but that guy has to grow some balls i thought or understand his players or something.Its not all about helping people make deposits, which mind you were a delayed frustration as well. Thats what an ATM does. Royal Pandas RTP rate didnt look promising but as a new site I was willing to give it a chance. But Royal Panda aint about its customers its looking like atm.Rating of 2 because I spoke with a decent agent at the end of the day.Regardless of what they decide, a lethargic docile player I aint.And to be honest, who likes losing? No one.Time will only tell to see of Royal Panda is looking for that kind of customer base.Further reviews may paint a reviewable picture for you all. Your decision.Your money.Your entertainment time.
Jessica Bouchard
06 June 2022
Comment from ca.trustpilot.com
***if you feel they sa m you to make it impossible to get your $ call OLG and make a complaint***If I could give minus 0 I would. Just recently subscribed because it was in top 5 Canadian Casino from an online add...I deposited about 150$ with no problems from my visa debit.My first withdrawal is 100$ have still been pending for days. They asked to provide documents (picture of my card and a bank statement, which I think is little too much sensitive documents.) But anyways. I also have an other 290$ gain pending.Now they say they can't approve my documents because there is no name.on the card (its a visa debit) and now make it impossible to have my documents approved and to get my money. I called OLG already to complain and report them.
Chris Hiebs
27 May 2022
Comment from ca.trustpilot.com
Well about a year ago I won over 60 thousand on this site. All my documents were verified and I put a small withdrawal for 2000, and nothing. Just sits pending. and pending. Support stalling. They didn't want to pay out. They requested additional verification..I provide that and they keep the excuse going. Honestly I gave up after two months of this. Other casinos a 2 thousand withdrawl is no problem, especially if you are already verified. 3k and above can ask for some additional docs
sandra patey
15 May 2022
Comment from ca.trustpilot.com
hello, i have been on Royal Panda only for about a month and have made several deposits and played a few games, i made a withdrawal of 240$ and received my money without issue, i now have a pending withdrawal of 260$ and am jumping through hoops to get it, i tried to withdrawal the money twice, i spoke to support many times, at first i was told to verify my ID, my address and my Idebit info. I uploaded my ID, and my newest proof of address wich was approved and i explained to support agent that i did not use nor have "Idebit" the method that i used to request a withdrawl was eCashout wich i had already provided the details for during my first withdrawal "the one i received". the support team said to me that the idebit was not necessary if i could provide my transaction ID account (Banking info) so i provided everything, even my transit and account information (nobody was clear on what i needed to do so i gave everythingin attempt to get my money) along with a screenshot of the transaction, basically gave them a void cheque for god sakes. right after i provided this information i was kicked off my casino account and was not able to log back in, support told me due to a security issue my account was frozen and i wan no longer able to sign in to my casino account. i was told that if i provided everything that i'd be able to log back in and that my payment would be processed. however, im now being told that my casino account cannot be found and support will no longer help me. i was given a "support email" insted. i've since been ignored. Currently..here is where i am with all this nonsense, i have a 260$ withdrawl that im not recieving, i cant log into my account, everything is verified and i've given every piece of documentation expected of me(enough for identity theft), but nobody can seem to help me , this feels like a scam. I'd keep researching other casinos, not recommended.
Najm
08 May 2022
Comment from ca.trustpilot.com
How many times do I have to say that this casino is Not a scammer since yesterday and to this morning I withdrew 3 times my money and I am a member from about a year ago and They asked me to send documents only 2 times and everything fine .Withdrawing money takes only 5 minand then I see the money in my account .thx royalpanda
Mayette Mabayo
07 May 2022
Comment from ca.trustpilot.com
If I can review a triple 0000000, I would, don't fall for this scam. They will take all your money without giving anything back. Stay away!!! Run!!! Block this site. These are thieves. This site will ruin your life..Don't make a mistake trusting this crooks. Please STAY AWAY!!!!!!
Broken
21 April 2022
Comment from ca.trustpilot.com
I am so frustrated with this company. I have tried for weeks to get my withdrawal. And as I read the other reviews I am so shocked. They don’t return emails, and have rejected my documents over and over. What a scam! I’m gutted
Lalo G
11 April 2022
Comment from ca.trustpilot.com
This casino was one of the few to be approved by my province to operate within my province. Again a decent selection of games with some of the worst odds out there. The reviews might be fake i cant speak for that. But good luck trying to win here. Think of it like a hole to burn right through your hard earned money without even enjoying it. Deposit some money and watch it go to absolute nothing. They hide behind the KYC verification to gate winnings which is sad way to screw over your customer base.
Loveydovey
22 March 2022
Comment from ca.trustpilot.com
They are crooks crooks crooks ...so many bad reviews ...hope people are smarter then I was going on this site to get treated like a crook they accused me of money laundering that was their excuse to close down my account such b******* trust me there are many better sites than this one move on from this one if you want to be smart
worldcell pvt
16 March 2022
Comment from ca.trustpilot.com
100% fake site no withdrawal verification issuesDeposit time no issuesWithdrawal time I'd fake everything fakeBulshit company don't sign royalpanda
vikash kamal
16 March 2022
Comment from ca.trustpilot.com
Royal panda almost ignored to give me back my Rs 8500 a week ago (Because of the KYC- In which I provide them all the possible info) but indian docs are not good enough for them. On the lightning roulette they didn’t give me the amount it supposed to be. Only answer i received from the royal panda executives is to clear my browser history. (I spoke with Diana and Claudia). this is the most unprofessional way to handle your customers
Ajay Kumar Solanki
04 March 2022
Comment from ca.trustpilot.com
Fake Casino Plz Never Play There You Will Never Got Your Winnings. They are big time Scammers.Plz Save Your Money Instead Give It To Same Charity Or Throw On Road Than Give It To Those Scammers.
Furious
20 February 2022
Comment from ca.trustpilot.com
fake 5 star reviews. You will win once then it wont be possible and if you try to withdrawal. they will ask for 5 different verification. And the bonuses are horrible
mohit sharma
08 February 2022
Comment from ca.trustpilot.com
Again beware don't put urself here ....I can say cheaters that's all. Rest is on u
Manish Kajla
05 February 2022
Comment from ca.trustpilot.com
One of the worst gambling company ,i ever have played with. They have taken my all evidence, never paid money on time. Never ever play sports or casino with them. Hopefully other people will understand.
atoz live
19 January 2022
Comment from ca.trustpilot.com
Such a scam I am telling u I deposit here like u won't believe almost million dollars but they still scam with me . Honestly don't fall in online gambling thats truth but royal panda and leo vegas ur money is not safe. They make u seem in beginning but it's not. As I played here from last 10 years don't fall in their trap. Government should take serious action on these people but they don't and don't worry may be they get Seattle by God court. But my last advice stay away from. Online gambling any site
Pranjal Hazarika
23 December 2021
Comment from ca.trustpilot.com
My verification process for withdrawal took 2days, after that they paid me.
Subin Nair
14 December 2021
Comment from ca.trustpilot.com
To be very honest I too have a bad experience with them I submitted my documents way back in 2017 and then also they are asking for documents and for a small withdrawal I had to chat for 5 hours to get that this documents are not clear this documents doesn't have sign match better go with 10 cric. Or 1x sites
paul gellatly
17 November 2021
Comment from ca.trustpilot.com
Worst casino site around company must make 99% of profits on this site as rigged as hell! No teasing on this site just steals your money as no matter what you play you will never get a win! Usual cpl of nothing wins but basically sit and watch your money get stolen without even hunting at a chance if you winning occasionally! Appalling
John
17 November 2021
Comment from ca.trustpilot.com
FRAUD!!! BETFAIR STOLE MY MONEY. THEY BLOCKED MY ACCOUNT AND DO NOT MAKE A REIMBURSEMENT OF THE MONEY THAT I HAVE IN MY ACCOUNT!!
Lynn
17 November 2021
Comment from ca.trustpilot.com
Never have a problem with QuinnBet, always good service.
Oz
17 November 2021
Comment from ca.trustpilot.com
I don't normally bother with reviews but this company really are on another level when it comes to lacking manners and being totally ignorant. All live chat seem capable of doing is demanding your bet ID even when it's not relevant.I will bet elsewhere. Maybe they'll improve their attitude when they lose customers
JH
17 November 2021
Comment from ca.trustpilot.com
Dirty disgusting disgrace of a bookmaker.. opened account placed bets all good.. then I didnt bet for a week and then they send me 20 free Spins so I logged into play them.. less than 30 minutes later an email comes saying I now have restrictions on my account and can no longer opt into any kind of promotion Disgusting.. no wonder so many people hate this company... scum of the earth
Steve
17 November 2021
Comment from ca.trustpilot.com
Allowed me to place a 6 fold bet this evening then 10 mins in 1 selection goes void when i have checked the match played yesterday so i should never have been able to place it and it shouldnt of been displayed on site go into live help by the time ive got past the bot and speak to some one there said we will void the full bet for you it voided for a few seconds then came back on now how conveniently no one available in chat talk about a drastic service daylight robbery
john
17 November 2021
Comment from ca.trustpilot.com
Have some OK sports promotions but stay away from their casino games. Play like they are totally rigged seen some crazy number sequences like a number you haven't got coming out on the roulette 6 out of 7 spins they just laugh when you complain saying its bad luck. If it was the other way round they would void the game and say malfunction. Make your own mind and use your common sense leave their games well alone
Sammy
17 November 2021
Comment from ca.trustpilot.com
Awful site, games are so rigged and you'll never get any bonuses or feature Another crap con of a site
Stevirobbo
17 November 2021
Comment from ca.trustpilot.com
I only gave this company one star because honestly I couldn't give zero. The online casino is a joke and if you just want to waste your time spending money with no returns play on this casino. They consistently play you by making you wait for any bonus's for at least half your waged money then give you bonus's for next to nothing an example of this is.... Start £100 you start playing and might get a £4 to £5 win (play with £1 a spin) you get a lot of little 6p or 20p or 50p wins which are all losses but it feeds you the fact they are wins (they go towards your win count) and when you get down to nearly 33% of your balance they give you a bonus and it pays you say between £1 and £35 most times on the very rare occasion it might pay you £60 I am basing this on multiple games like book of dead , legacy of dead, king kong cash etc the popular games. then it just dead spins out time after time this happened in the 2 months I investigated this site. So don't waste your time or money on this casino there are better ones out there and since they took away the auto spins on all sites it has just gone crazy bad with no wins in over two months on this site, but the computer algorithms will show £1.60 bonus's as you got a bonus and I will tell you this I got 2 bonuses on the run where it paid zero amount (piggy bank bills) and it took over £100 to get them which some people might say well that's gambling... no that's ripping people off. They should pay minimum amounts for bonus's and make it fair time to get them otherwise what is the point in getting bonus's which is what people play for. Take my advice people and stay away from this site and ladbrokes as they are the same online company paying you winnings and taking your money. This is a scam online by these company's so you have been warned and I hope the gambling commission investigates them properly.
david walker
17 November 2021
Comment from ca.trustpilot.com
Bet365 Got to be the worst betting app going, always down and Won't let you login, all the money Bet365 make and can't sort their rubbish app out ???
David
17 November 2021
Comment from ca.trustpilot.com
As soon as you win a few bets or place higher bets they cancel promotions and stake restricted you. Garbage bookie
Diana S
17 November 2021
Comment from ca.trustpilot.com
Wouldn't even bother giving it 1 star! It's all take take take, you'll never win, and there's never any promotions for existing customers
Jake
17 November 2021
Comment from ca.trustpilot.com
THE WORST FIRM i EVER DEALT WITH IN MY LIFEThe fact they dont respond to reviews on here says it all
Marco Machine
17 November 2021
Comment from ca.trustpilot.com
I been a customer with paddy power more than 2 years and I need to say is not a very good experience being their customer, I noticed more I’m loyal and more they treat me badly, I play lots of their promotions more than 200 hundreds along I been with them and most of them I don’t win anything, they’re saying I didn’t win this time but the one I win I always get the last price, I asked them many times how this promotions draw works but they can never tell me how or who Decide who gets the first price or last or nothing. I thought very highly of them in the beginning but now is just a big disappointment. I used get a bonus every Wednesday now is been more than 3 months I don’t and every time I contact them they’re saying try next week. I been so loyal to paddy power but I feel they’re taking the P..s especially when I’m a VIP customer but they don’t treat me like one far from that. I told them if I go to a casino and I’m VIP I get free meals or tickets for a show or a night in the hotel . If I was an online Casino owner and my customers are VIP I treat them like one and make sure they’re happy!!
Carly
17 November 2021
Comment from ca.trustpilot.com
it is unbelievable that we are allowing gambling commission and william hill to keep stealing users money! this only demonstrates how corrupt the gambling industry is!! i have only found one company so far, who helped me get my money back after william hill refused today out my winnings and return my deposit. thisisgambling.com they are doing everything the gambling commission should be which is protecting customers and preventing crime!
kelly
16 November 2021
Comment from ca.trustpilot.com
The usual game i play has been back on site 3 deposits on this and only a 40p win??? Really. Seems being of the site the RTP is 0.
Dan
16 November 2021
Comment from ca.trustpilot.com
Couldn’t give one star otherwise I would, be greatful even got one. Deposited on paddy power, won some money. When I withdrew my account was suspended. All ID given to them as they requested, account verified yet 3 weeks later my account is still suspended with no communication what so ever. Customer service is a load of rubbish and they can’t even help. Would avoid paddy power at all costs as they will just take your money and suspend your account.
Alison
16 November 2021
Comment from ca.trustpilot.com
Still as vile as ever I see!!!! Don't waste your time or money on this site,it's ALWAYS over is seconds & no fun AT ALL. You've had enough of my money,its a shame I cant put screenshots on here,I'm happy to prove how bad they are ???????????
Nenah Atherton-Barkley
11 October 2022
Comment from ca.trustpilot.com
Been trying for a month to withdraw my winningsI been verified Each time I try they say it’s my provider After I prove I didn’t receive my money by going to my bank now Three times to get bank statements which I pay for!!!!!Btw it’s their provider one time I tried the e cash out which is gigidat and they blamed them I emailed gigidat and they said it’s torsion royal panda send as they never got it and I emailed royal panda that response So once again they said do a bank transfer and three times I have not received itThe money is in my royal panda account but that’s not useful because I can’t withdraw it!!!!I see the company comments saying is oh so sorry please email support Ya Royal Panda that’s all I do is email support and live chatNothing is getting rectified I want my money Next step I am going to IGaming Ontario The Ontario gambling board recommended I give them all my correspondence with them I would be Leary of them especially if you are in Ontario
Been trying for a month to withdraw my winningsI been verified Each time I try they say it’s my provider After I prove I didn’t receive my money by going to my bank now Three times to get bank statements which I pay for!!!!!Btw it’s their provider one time I tried the e cash out which is gigidat and they blamed them I emailed gigidat and they said it’s torsion royal panda send as they never got it and I emailed royal panda that response So once again they said do a bank transfer and three times I have not received itThe money is in my royal panda account but that’s not useful because I can’t withdraw it!!!!I see the company comments saying is oh so sorry please email support Ya Royal Panda that’s all I do is email support and live chatNothing is getting rectified I want my money Next step I am going to IGaming Ontario The Ontario gambling board recommended I give them all my correspondence with them I would be Leary of them especially if you are in Ontario