SMARKETS Review

Customer ‘service ‘ is atrocious. You go onto online chat and they take that long that by the time they’ve finished – the event you’re querying has finished. Nothing ever is their fault, even when it’s obviously them in the wrong. Lots of faults in the app as well but they won’t acknowledge it. I mean seriously why are you so rude and unhelpful to your customers?There is very little liquidity either , there was a race at Sandown the other night and there was no place betting!They have a promo section but never actually run any promo’s

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They are the best exchange by miles…all company’s you have to do Id checks..I don’t have a passport or driving licence.its going to take me a week to get an Identification card..customer services said no problem…bets are settled efficiently.low commission.fast payouts back to bank.i have never waited more than 24 hours..ignore the bad reviews..ps I have no affiliation of smarkets…

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This company instructed onfido.com to do an ID check on me yet I am not a member of this company nor do I use any other betting companies as all accounts were closed a long time ago.I’ve contacted this company who have so far refused to reply as to why they conducted a check on someone that has no affiliation to their company

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Tolerated their shocking customer service, numerous faults in the app, lack of promotions and appalling liquidity because the football odds were the best aroundNow they’re below midtable on oddschecker comparison this season and there’s absolutely no reason for me to ever use them again. Cheerio

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Placed a bet which was accepted but after it had won found that it had been cancelled?

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If you plan to win money you should avoid Smarkets I added a new payment method and had the misfortune to win!! You’d think winning would be a joyous occasion but not with SBK Smarkets.I now need to lose 160 pounds before I can withdraw my 160 pounds winnings or add another card from another bank account but seeing as I’m just a working class bloke and not an international money launderer, I don’t have loads of different accounts AVOID AT ALL COST

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Just joined.What have I joined.?What a misery.!No liquidity.Matches that don’t load.And a complete absence of under/over goals markets.This is not a betting exchange.Its there to suck up the small money by strangling your betting options.You will not win here.

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Thank god i checked the reviews on here many thanks

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I need a verify account of smarketsrajveerkrishna3@gmailMail any one have

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Utterly wretched company, Managed to lose a withdrawal I made for a significant amount and then have me jumping through hoops trying to find it. Shame really as I’ve been a customer for a few years and although the app is absolutely rubbish and the liquidity is crap they do have some decent qualities (ie bet settlement notifications.) I would advise anyone to try Matchbook or Betdaq personally and avoid this lot.

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It’s bad enough no live feed but now No liquidity on the big race today is quite simply unacceptable I went on live chat and by the time they’d said there was no problems (there obviously was) the race had been run. They couldn’t care less and refused to offer any goodwill gesture. In fact I’ve been with them 2 years and never had a free bet everThe fact they don’t answer replies on here says a lot. How can you treat customers so poorly

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Worst exchange company I have ever tried to use, I sent them every document I had, bank statements, government letters, passport, driving license, phone bill and they still could not be accepted, a complete waste of my time I wouldn’t bother if I where you, if that’s how they do business take yours elsewhere

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2.5 starsWould be more but liquidity is really poor and seeing as it’s 2022 I expect to be able to watch the event I’ve bet on. Also customer service is pitiful. They have a promo section but I’ve yet to get a promotion after being with them 6 monthsOnly plus is the great odds. Shame you can’t get much on.

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They are very sneaky. They do not let me withdraw my money. When I was speaking to customer service I was told I need to add more money with a new card to withdraw and when I did that they then tell me I can only withdraw the amount I have deposited unless I send multiple documents via email. Which they failed to inform me before making a deposit. Agent 559 is very sneaky. Please refrain from using this company’s services

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ThievesDEPOSITED 600 and did not appear in account and refuse to give a refund

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I applied a deposit limit of £500 per month and my account was closed. I don’t understand why they would do this. I emailed the support team and the response was that the decision was made and final.Needless to say the other betting exchanges are far better than these clowns

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I have been a heavy duty customer of Smarkets for 5 years, but for some reason of which I have no idea, this year they have gone totally off the rails.I would now strongly advise all serious punters and traders to avoid totally. Poor liquidity, faulty systems but no acceptance of responsibility for their part for this. Ridiculous and incompetent staff conducting SOW checks like malfunctioning robots.If you get to read this Jason, (Founder) you gotta get a grip. There’s only 4 exchanges licensed in the UK, used to rate Smarkets No1, now a definite fourth. AVOID! I can’t even begin to list the issues here, just AVOID!

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No respect for confidentiality and privacy. can’t do anything other than repeat robot lines. Very lazy. Forcing you to use an app and phone number when I don’t have a mobile. No respect for the customer don’t use this site.

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Do not use this company , avoid at all costs , worst ever betting company ive used , they void winning bets , alter withdrawals and basically turn you over , avoid avoid avoid , if i could give -5 stars i would , shocking , placed a £100 bet today on a 5/2 winner and recieved £118.50 back ? a joke of a firm

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If you could give minus points I would.I took advantage of the opening offer and won £42.00 which you can’t withdraw. When I tried it appears that you can only withdraw at a level equal to or below your deposit. A complete scam and totally misleading advertising. Disgraceful!

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Smarkets exchange are absolutely disgusting. They have stolen money off my winnings for the third time now. The money stolen was around £62, £24 and £27. Never again will I ever use this toilet trash site ?.

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Tried to bet a maximum of £5 a day but it is still too much for them. They require 2 months bank statements and wage payments to consider reopening account. It shows me that all these negative reviews are true.

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Don’t ignore the reviews. I’ve been waiting months for Smarkets to unlock my account. They have done nothing but request more and more documents and details of transactions, knowing I clearly have profited handsomely. The people they target most seem to be affiliates of ProfitAccumulator or OddsMonkey who take advantage of the 0% commission offers. They surely must profit from us on our losses with them, so I really don’t understand the incentive to suspend our accounts, I wouldn’t have even minded the 2% commission. I’m still waiting for them to transfer me my money, and have a feeling this is all just a massive scam to sell on all my financial details. Do not trust these crooks, they’ll probably give me my money back, but everything I’ve sent them is enough to ruin my financial situation for life if placed in the wrong hands. They essentially wait a month to respond, then request the latest month statement as well… Why is that even needed?

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Customer care team don’t reply to emailsThey just ignore youIf you go on live chat they are no use on there and either won’t help or contradict you. I can believe a company has such terrible staff

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The app is a joke. Slowed my phone down to a snails pace. Trying to get greyhound bets on. I’ve got more chance onlf liverpool winning the premier league this season

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No liquidity again and app isn’t working for the 1.10 raceThey have the second favourite at 3.75 when it’s 6.0. Live chat even denied this was the case!!!Ridiculous joke of a company. Don’t botherThe fact they can’t even be bothered to reply on here says a lot

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Closed my account with immediate affect after using them for 3 years as a matched bettor. Their verification process is a complete mess, they asking for a lot of things unnecessary but they don’t ask for relevant ones. Their communication is horrible, the same agent repeating the same thing again and again, they don’t give any reason for the closure. AVOID THEM! Go to matchbook, same commission much better service!

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Betway is pretty great. I have been a Betway user for quite some time and for the most part I’ve had good experiences and actually enjoy using this sportsbook. Unfortunately, I tried to withdraw $5800 last Wednesday. Betway confirmed my withdrawal and settled it as paid on Friday. I did not receive my funds while also being told to contact Gigadat to inquire. Gigadat bounced me back to Betway, stating that no withdrawal got pushed to their system, but Betway says it’s paid. This is a serious concern as no funds have been released to myself and it’s been over a week. I really do like utilizing this app, but no customer should have to chase their withdrawals, especially when our deposits always work… I have obtained my bank statement for this period to aid in this process but still have not heard from Betway. Imagine not getting the money that you earned. Not right

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Worst casino site around company must make 99% of profits on this site as rigged as hell! No teasing on this site just steals your money as no matter what you play you will never get a win! Usual cpl of nothing wins but basically sit and watch your money get stolen without even hunting at a chance if you winning occasionally! Appalling

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FRAUD!!! BETFAIR STOLE MY MONEY. THEY BLOCKED MY ACCOUNT AND DO NOT MAKE A REIMBURSEMENT OF THE MONEY THAT I HAVE IN MY ACCOUNT!!

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Never have a problem with QuinnBet, always good service.

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I don’t normally bother with reviews but this company really are on another level when it comes to lacking manners and being totally ignorant. All live chat seem capable of doing is demanding your bet ID even when it’s not relevant.I will bet elsewhere. Maybe they’ll improve their attitude when they lose customers

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Dirty disgusting disgrace of a bookmaker.. opened account placed bets all good.. then I didnt bet for a week and then they send me 20 free Spins so I logged into play them.. less than 30 minutes later an email comes saying I now have restrictions on my account and can no longer opt into any kind of promotion Disgusting.. no wonder so many people hate this company… scum of the earth

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Allowed me to place a 6 fold bet this evening then 10 mins in 1 selection goes void when i have checked the match played yesterday so i should never have been able to place it and it shouldnt of been displayed on site go into live help by the time ive got past the bot and speak to some one there said we will void the full bet for you it voided for a few seconds then came back on now how conveniently no one available in chat talk about a drastic service daylight robbery

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Have some OK sports promotions but stay away from their casino games. Play like they are totally rigged seen some crazy number sequences like a number you haven’t got coming out on the roulette 6 out of 7 spins they just laugh when you complain saying its bad luck. If it was the other way round they would void the game and say malfunction. Make your own mind and use your common sense leave their games well alone

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Awful site, games are so rigged and you’ll never get any bonuses or feature Another crap con of a site

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I only gave this company one star because honestly I couldn’t give zero. The online casino is a joke and if you just want to waste your time spending money with no returns play on this casino. They consistently play you by making you wait for any bonus’s for at least half your waged money then give you bonus’s for next to nothing an example of this is…. Start £100 you start playing and might get a £4 to £5 win (play with £1 a spin) you get a lot of little 6p or 20p or 50p wins which are all losses but it feeds you the fact they are wins (they go towards your win count) and when you get down to nearly 33% of your balance they give you a bonus and it pays you say between £1 and £35 most times on the very rare occasion it might pay you £60 I am basing this on multiple games like book of dead , legacy of dead, king kong cash etc the popular games. then it just dead spins out time after time this happened in the 2 months I investigated this site. So don’t waste your time or money on this casino there are better ones out there and since they took away the auto spins on all sites it has just gone crazy bad with no wins in over two months on this site, but the computer algorithms will show £1.60 bonus’s as you got a bonus and I will tell you this I got 2 bonuses on the run where it paid zero amount (piggy bank bills) and it took over £100 to get them which some people might say well that’s gambling… no that’s ripping people off. They should pay minimum amounts for bonus’s and make it fair time to get them otherwise what is the point in getting bonus’s which is what people play for. Take my advice people and stay away from this site and ladbrokes as they are the same online company paying you winnings and taking your money. This is a scam online by these company’s so you have been warned and I hope the gambling commission investigates them properly.

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Bet365 Got to be the worst betting app going, always down and Won’t let you login, all the money Bet365 make and can’t sort their rubbish app out ???

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As soon as you win a few bets or place higher bets they cancel promotions and stake restricted you. Garbage bookie

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Wouldn’t even bother giving it 1 star! It’s all take take take, you’ll never win, and there’s never any promotions for existing customers

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Great website, odds are good. Their enhanced specials make them better than rivals

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THE WORST FIRM i EVER DEALT WITH IN MY LIFEThe fact they dont respond to reviews on here says it all

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I been a customer with paddy power more than 2 years and I need to say is not a very good experience being their customer, I noticed more I’m loyal and more they treat me badly, I play lots of their promotions more than 200 hundreds along I been with them and most of them I don’t win anything, they’re saying I didn’t win this time but the one I win I always get the last price, I asked them many times how this promotions draw works but they can never tell me how or who Decide who gets the first price or last or nothing. I thought very highly of them in the beginning but now is just a big disappointment. I used get a bonus every Wednesday now is been more than 3 months I don’t and every time I contact them they’re saying try next week. I been so loyal to paddy power but I feel they’re taking the P..s especially when I’m a VIP customer but they don’t treat me like one far from that. I told them if I go to a casino and I’m VIP I get free meals or tickets for a show or a night in the hotel . If I was an online Casino owner and my customers are VIP I treat them like one and make sure they’re happy!!

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it is unbelievable that we are allowing gambling commission and william hill to keep stealing users money! this only demonstrates how corrupt the gambling industry is!! i have only found one company so far, who helped me get my money back after william hill refused today out my winnings and return my deposit. thisisgambling.com they are doing everything the gambling commission should be which is protecting customers and preventing crime!

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Hello Guys who facing problem of withdrawl and deposit and account lock plz telegram us we will help u 24/7 plz guys don’t be frustrated of any problem we will solved your problem soon plz be positive plz send us your queries on telegram…please telegram us @betwaysupport

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This company closed my account because I was not meeting ‘responsible gaming requirements’ they claim they use to prevent ‘problem gambling’.Sure, I’ve stepped up my gambling this week, but that was due to the darts tournament.I’m not exactly loaded, but I do have an household income of well over £67k a year, so I don’t think betting £90 is the end of the word, nor implies I have a gambling problem.It appears this site upsets quite many people in one way or another. I tried to contact them but they no longer respond to emails and you have to use a FAQ section which is useless.As a note, the odds on darts were great which is why I used the site. I suppose I’ll use another company. One that actually has an email or chat function.[Edit] Oh wow, after reading recent reviews (which are almost all 1 star) seems I dodged a bullet with this company

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Fantastic support from the on line chat who sorted my issue with speed. Also, great app, use it daily.

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The usual game i play has been back on site 3 deposits on this and only a 40p win??? Really. Seems being of the site the RTP is 0.

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The welcome bonus is definitely rigged. 200 spins at 10p. So basically £20 pound spent on the slot for £4.40 win. That’s an absolute joke. You can play the game on any other site out their and you will see for your self that it’s been rigged. It’s either rigged or the RTP is like 25%

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Couldn’t give one star otherwise I would, be greatful even got one. Deposited on paddy power, won some money. When I withdrew my account was suspended. All ID given to them as they requested, account verified yet 3 weeks later my account is still suspended with no communication what so ever. Customer service is a load of rubbish and they can’t even help. Would avoid paddy power at all costs as they will just take your money and suspend your account.

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