SMARKETS PLAYER REVIEWS(643)
Sean
03 November 2021
Comment from ca.trustpilot.com
Great offers and top prices, live chat very helpful as well
Louie
02 November 2021
Comment from ca.trustpilot.com
Not to be trusted. They will do whatever they can to prevent you from withdrawing your money so that they could steal it from you and keep it. Full of excuses and b*llsh*t.
ted butler
02 November 2021
Comment from ca.trustpilot.com
realy bad casino, deposited 40 pound played 50p spins, got 3 bonuses..... got under 2.50p each one haha its a bad one this id avoid it lol
Johnny slots master
01 November 2021
Comment from ca.trustpilot.com
Just fake the reviews say it allPaddy power and bet fair both run by the same company. Both places a complete rip of. Paddy Powers reward club is fake spend 100 pounds and get 5 pounds off free spins. OK so first you won't win with your 100 pounds on minimum steaks. And when you get your 5 pounds of free spins you won't win nothing. I have played here for nearly 2 years and iv never had a win that has paid me 200 x my bet size on slots. So when I tell them this they say its not every day you will win big. They should say not every year you will win big. And is a 200 times your bet a big win when slots can pay up to a 50.000 x now they are the wins you don't get often. Not wins like 100 x, 150 x, 200 x, what are common now the last 50 bonus round on slots have only paid me less that a 50 x. Now I use to build Web sites and I know that they can control what you win and loose all players who have been a member for over 3 months will start to notice that you will not win big. You will win if your a brand newel player. As they plant the seed in your head. It took me over 25 minutes to get my first and only slot bonus round what paid me a fantastic 3 pound and 37 p. They say its all random but is it. So you have paddy power and bet fair at 1.4 star rating. OK my second point is, Game provides won't give casinos with low ratings lots of big winning rgn numbers what are random number generator. But is it all random. Nope this is what I know game providers have access to this information regarding random number generated so they simply put more loosing spins in 1 million spins what they sell to casinos and them games providers do have shares in other casinos what there friends own they want to get the ratings up on them casinos to help friends and take there share prices right up. Its all a big con at the end of the day. Now I want you to read at least 1.000 reviews on here and see how many people who. Say they have won big of had a big win in 2 years
jackpalance1
01 November 2021
Comment from ca.trustpilot.com
Ok for a bet as long as your not a consistent Winner like all bookmakers they’ll soon but the brakes on you !! If you choose to play the games you’ll get cleaned period!!!! There will be no mercy shown -the plus is you will never get restricted because you’ll never win it’s that simple ??
Louise
01 November 2021
Comment from ca.trustpilot.com
I would give minus 10 starts if I could.Absoloute con, didnt recieve welcome bonus.. Apparently because i said i didnt want one... Ehhh hello why wouldn't I want one.Was nothing but polite on the chat then said they are obviously running a scam, no apologise or anything theu just cloased the conversation.Avoid, avoid, avoid
jackpalance1
01 November 2021
Comment from ca.trustpilot.com
Paddy is very good for a bet with very quick withdrawal to debit card instant with PP plus card .Probably the best for rewards and free promotion offers .The mobile app is very dependable and easy to use as well?
Mr Martin Ashmore
01 November 2021
Comment from ca.trustpilot.com
Beware when frying to withdraw any amount over a couple of hundred pounds. They'll start messing you about ,asking for ridiculous amounts of I.D, citing all sorts of rules and regulations. I think this is done to keep the money in their accounts for as long as possible, earning interest. As well as it being incredibly frustrating and unnecessary , it gives the impression that they might go bust at any minute.
Simon
01 November 2021
Comment from ca.trustpilot.com
betfred has stole £16,000 from a customer and refused to return this money until thisisgambling.com took betfred to court! gambling commission knows about this and still issues licence to this company! be very careful with those crooks, if you need help getting your stolen money back, thisisgambling.com will also be able to assist you.
Jamie lee Whitehouse
31 October 2021
Comment from ca.trustpilot.com
Really poor pay outs compared to skybet won’t be using anymore it’s just a rip of but I suspect there are a very very few that get paid out.
customer
30 October 2021
Comment from ca.trustpilot.com
This site has access to slot settings and makes them never win use a site like jaak or a sister site to jaak those guys know how to set the slots up betfred is a complete scam they say they use an rng but ive predicted 3 scatters over a 100 times now when you get your money toYour last 3 spins worth it will drop a near miss of 3 scatters when you need 4 to make you think there is a win coming so you deposit again ive noticed its only this site that has this weird feture im reporting them to the gambling commission to take a deep and hard look at there profits as every slot should only earn them around 6% of whats put in by everyone clearly its going to be a lot higher
Tim Turner
30 October 2021
Comment from ca.trustpilot.com
The company stole money from me by settling my winning bet as a loss. I asked for proof it lost and all they could send is a screenshot showing me my bet won’t and the picture wasn’t correct. Avoid this scamming company.
GG
30 October 2021
Comment from ca.trustpilot.com
good casino with new games! i love hacksaw and pragmatic so this is perfect!
Klm
30 October 2021
Comment from ca.trustpilot.com
Closing stores early without warning . Unable to place betsPoor service
Lee
30 October 2021
Comment from ca.trustpilot.com
Great site, great games, quick withdrawal. With the free to play games I had a win without even depositing
Sach
29 October 2021
Comment from ca.trustpilot.com
I cannot stress this enough.Do not waste your hard earned money with this company. They have owed me £950 for over a week.They first told me everything had been processed and would be given to me within 3 working days. Failing that, if it doesnt reach my account within 3 working days, they would provide me with an ARN code so my bank could locate the payment. 2 days after the point they should have given me this code, they once again moved the goal posts to 8 working days, claiming that there was an issue with visa payments. All this after claiming the issue was because they didnt pay me with visa direct ( which btw, they never have, and i have emails from them saying they both do and do not use visa direct, and have never and will never provide me with this service )Its been lie, after lie, after lie, after lie. They say the money is now the banks issue, but they wont even offer me proof of payment, to help the bank locate.If you want your winnings to be lost, dont even think about betting with novibet. Their website is nice, their odds are okay, but their customer service, and their lies, are enough to make a gambler lose more hair than they already deserve.
Kushal Kool
29 October 2021
Comment from ca.trustpilot.com
So far so good. The deposit process is smooth, customer service is responsive. Some withdrawals that I made were pretty quick as well. Also, since the Dafa exchange has been opened for Indians, better odds are available. Good sportsbook.
Shane
29 October 2021
Comment from ca.trustpilot.com
Be warned, if you stop using these muppets they will spam you for ever, and make it ostensibly impossible to unsubscribe to that spam. All very tiresome, coming from a big, rich company.
Ciontolac Bogdan Laurentiu
29 October 2021
Comment from ca.trustpilot.com
I'm coming back with a review for grosvenor slots.After losing 400pounds + I've deposited 300 more. The same robbery happened. Stake 20 p=40,1.20 after 14-15 free spins. Stake 50p,1 pound=2 pounds after free spins. If this is not robbery, what it is then?Regardless of the noncence that their slots are regulated by I don't know who they are ripping people off.
Mr Jones
29 October 2021
Comment from ca.trustpilot.com
Garbage Slow and lagging all the time.Really poor site.Played for 2 hours.Withdrew my money and deleted the app. Stay clear of this site. Also asking for very sensitive documents regarding your earnings. Its not the 90s.Identity checks are very easy doing a very light credit search. Dont let them kid you into thinking it's part of the gaming commission rules. It's not. Intrusive bullsh*t. These are the very gaming sites that need closing down.
Gavs
28 October 2021
Comment from ca.trustpilot.com
Another bookie happy to advertise good odds and perks but unwilling to lay unless your a mug. £1 maximum bet says it all. Hides behind responsible gambling banner making you jump through hoops with documents, bank statements, P60’s, wage slips, pension statements etc which will take months only to be told you can bet on the casino which I never have or never want to or you can bet a £1 on the horses, very responsible!
Adam Jones
28 October 2021
Comment from ca.trustpilot.com
Never ever have I had my money kept for a non-runner. Absolute joke! Bunch of thieves!
Becky
28 October 2021
Comment from ca.trustpilot.com
Horrendous company. Rob, steal and cheat their customers.Stole £200 off me claiming they forgot to turn a market in play and so voided bet. They have no contact telephone number, no email address but only a sh1tty Live Chat service staffed by foreigners who leave you waiting 30 minutes for a reply and don't understand English.Yes the company is that bad!Betfair and Paddy Power are run by the same people so stay clear of Paddy Power aswell.They are forced to advertise heavily on TV and Radio as no one has a good word to say about them, so they are looking to prey on the naive who have no idea how corrupt and unscrupulous they are.Do NOT join Betfair or Paddy Power as they will take your money and try to ruin your life. There is no proper regulation in the industry so they behave how they like, (see Football Index saga where over £100 million was stolen).
Alexandra Thomas
28 October 2021
Comment from ca.trustpilot.com
I logged into BetFred today for the second time... After winning on my first ever £10 I withdrew £80 but won around £100+ few days ago, I thought I would try again. I Baught a £1 scratch card and won £40. The money was in my account within few hours too. Well Happy with Betfred. Thank you.
Rich
27 October 2021
Comment from ca.trustpilot.com
Actually lost all my money at first but a very reasonable bonus offer was accepted and managed to make a tiny profit in the end once fully wagered. Withdrawal times seem a bit excessive compared with other well-known sites but overall this is up there with one of the better casinos I've joined.
alex
27 October 2021
Comment from ca.trustpilot.com
New to this site and wished I had read reviews before hand. If you like a spin on slots then stay away from this money grabbing con merchants after just a few deposits, the spins were so bad I closed my account.
Justas
27 October 2021
Comment from ca.trustpilot.com
I have been with them for around a year and only had great experience. Withdrawal times and process is brilliant and I always will have respect for companies who handle transactions trouble free and are responsive.
aaron bishop
27 October 2021
Comment from ca.trustpilot.com
What a great start with bonuses, then a week into the site I placed a bet and it deducted the balance said the bet was placed. I come back half hour later thinking I won and bang no trace of the bet and my stake given back. I contacted them and their response was, we are sorry have a good night and your stake was given back to you. Wow so generous and caring. Also Sportnation I hope you respond to this and I’ll throw the transcripts in for you too.
Katie Una
27 October 2021
Comment from ca.trustpilot.com
Worst site ever existed. For starters, sites always freezing where litterly you have to keep restarting your phone everytimr you come on this site as it messes with your whole Internet browser. Absolute joke it is. Most times it vN take up2 20 minutes from the minute your logged onto the site to play one lousy game for them only to get all your money from you. Crazy. Thousands I've deposited in the last 6 month alone and not once have I won over £90 in the whole year n half I've been with them. Their jokers. I will not be playing on here again.
rajender
27 October 2021
Comment from ca.trustpilot.com
It is really good, as I am using it from more then one years now, but the only thing which I am facing now days that whenever I am trying to deposit they keep my miney on hold for long tym as in for more then 10 days this is not acceptable, it is my money, yeah but all the other things are good, yes sometime they change bet as well but now onwards I have start taking screenshots, the only concern is deposit money sometime get stuck which they use to credit back after a long time, so mine is still stuck and waiting to be get credited in my account. When I asked for compensation they denied and now these days chat support is pathetic
King Lewi
26 October 2021
Comment from ca.trustpilot.com
So this is probably my 3rd or 4th moan about this terrible Casino! I complained in about may/June about playing Gonzo megaways and being £1200 down with no bonuses or features! To finally get one and receive £80 from it. Got the usual generic message about the RTP and what not! Anyway we are now nearly in November and haven’t had another bonus since on that slot or taken any money back from these lot. I have a limit of £50 a week and only play this one game! These lot are scammers! Don’t be like me and keep getting robbed! Go else where! these guys are legal criminals!!
Paws
26 October 2021
Comment from ca.trustpilot.com
I had took a break since February. Logged back in today .. no issue .. deposited .. no issue. Went to play and it’s saying it looks like I’m logged out so can’t play. Chat was answering for a few mins then kept logging out. Says there is 1 person ahead of me the last hour.
brian
26 October 2021
Comment from ca.trustpilot.com
Excellent service with quirky offers which always make me laugh. Great odds and very well laid out website, will be using instead of William Hill.
Col Stones
26 October 2021
Comment from ca.trustpilot.com
Good odds. Easy to use site.Could have more promotions.Reward points could be more generous.
Mark Lowden
26 October 2021
Comment from ca.trustpilot.com
Shocking withdrawal process I won€200 they told me they have to do a bank transfer as was not going through the other way so this is now the 10th working day and still not received I payment .all I am getting from customer service is that they have forward this to the relevant team for the 4th Time I might add . Please avoid
Liam
26 October 2021
Comment from ca.trustpilot.com
AVOID! I've been betting with these a week, had a few winners, made a few withdrawals, account gets locked and asked to verify. I send my documents in as asked. All this time though my account is locked so I can't use it, over a day later nothing still. Asked to withdraw my funds as I had done nothing wrong, ghat request got ignored. I have money in my account but can't access it. I have some shocking reviews, the fact you have to buy or earn best price on horses is a joke. It was ok ish untill I started .among withdrawals, oh and I was told its with the safer gambling team aswell so if you like a bet on your day off do use these because if you place more than 1 bet it's makes you look like your not in control and they review your account to make sure you can afford it. I will be withdrawing funds and closing account as soon as I have access again, when ever that will be.
Sarah Guy
26 October 2021
Comment from ca.trustpilot.com
It’s absolutely awful and I amAnnoyed they swallow money without even a bonus you can’t even get on anything on 20p spins let alone £4-10 it’s a joke Verification takes 8 weeks Need shutting down
L C
25 October 2021
Comment from ca.trustpilot.com
A lot of these reviews seem a little unfair, i think most bookmakers will receive a negative review on trustpilot for one reason or another from punters who are losing obscene amounts of money from their own accord.I can only speak from personal experience, i have been using boylesports for about 2 months now after a friend told me about it and i have been pleasantly surprised... won a few hundred pounds from different football bets and i have always received my money within 2 hours and always seem to be receiving free bets, no complaints from me.
Anoisemaker
25 October 2021
Comment from ca.trustpilot.com
They say " deposit £10 and get £30 in free bets " . they lie . No free bet . waited for an hour on a chat forum to be told ," sorry. nothing we can do.
stewart martin
25 October 2021
Comment from ca.trustpilot.com
£750 in £50 instalments, highest it let me get to was £80. Tightest online casino I have ever used. They will try to tell you they are random, COMPUTERS CAN'T BE RANDOM. These games are designed to take your money. Leave well enough alone. I ended up self-excluding. Total rip off.
Tyler
25 October 2021
Comment from ca.trustpilot.com
Used the app for a short while then changed over to sky bet mainly for the reason of fed up of waiting 2-3 days for withdrawals to go into my bank. Come back to place bets this weekend put money in my account and on my bets then was restricted from using my money in account and accessing my bets and now have trapped money in my account that I can’t access because it says I need 3 forms of id to verify my account which has already been done. Don’t use this app much better off using mainstream betting apps.
Jay Davies
25 October 2021
Comment from ca.trustpilot.com
As most of the other reviews here have stated, Leovegas are quite happy to take your money but the second you try to take any back they hit you with a million different requests for verification and reject everything you send.Sent an image of my card with all details needed, they rejected it because all 4 corners could not be seen… they could.Resubmitted the same image and the next time it was because my name wasn’t on the document… it was.A different customer service agent replies to every message you send, and they either don’t read what you send or reply with contradictory information in comparison to a previous reply.Couldn’t have provided more evidence to prove who I was but it didn’t matter, after 3 weeks of arguing I played through my balance and closed my account - which means they won but I was sick of fighting it.My advice is just don’t join in the first place.
Tariq Sattar
25 October 2021
Comment from ca.trustpilot.com
So I started playing today on this site. £1500 lost in about an hour. No bonus to talk about. I know gambling should be fun and i have money but damn, this is ridiculous. I called the game provider and they have said that it should've bonused.
Lewis phillips
25 October 2021
Comment from ca.trustpilot.com
Bonuses are goodPayment to bank is quick ish (few days could be speeded up)Odds can be better, the gap between for and against is to large. Eg 1/200 and 22/1 in the cricket is awful.That’s about itRegardsLewis
ediz kassel
25 October 2021
Comment from ca.trustpilot.com
Wow I don't know where to start but this casino is ny far the worst im vipmember 2 and all what they promised me. They couldn't hold they im a long time menver now the promised me vip tournaments never ever had 1 and im vip for more thn 1 year? Second thing today i acutally should receive cashback every website cashimashi, woopwin and pinocasino gave my cashback like in the morning they do commercial like come get vip and u get every new week a good start lol? Its Tuesday now still didn't get anything. they promised me a vip manager i talked to the vip manager once when i turned vip.Withdrawals r slow as fk even as vip. U don't get any gifts if u ask the support for a loyalty bonus after u deposited 100 Euro u have to contact live support they will send it to theirs manager for answer u can expect 3-4 days waiting for 20 spins 1line 1 cent bet legacy of dead haha.If u make a bonus request they tell u to keep depositing they repeat it until u r broke haha. I never ever thought tht a casino treat people like that who are obviously paying them so good Deposited 300 euro + this month request gift loyalty gift they rejected me even tho my deposit withdrawal quote is really really badThat's the only casino who destroy my head They don't take u serious and i swear im like - 20.000 in this casino the highest amount i withdraweld was like 1.000 euro once this is by far the worst casino and pls pls pls don't support this mafia acting people
Andrew Jackson
25 October 2021
Comment from ca.trustpilot.com
Excellent service, good website
Richard Alec Gillett
25 October 2021
Comment from ca.trustpilot.com
The website is well designed and easy to navigate. Some of the offers can be a little too complicated. But overall a good company with some decent odds.
Stepehen Tague
25 October 2021
Comment from ca.trustpilot.com
I joined 888 casino a few months back sent several emails and messages but no reply what so ever. Terrible customer service with no online support. All i wanted to know was about bonus when joining and your verification but nothing no replies absolutely shocking. Never ever had that happen before and yes it was the correct email address too.Stephen Tague
Ben Henry
25 October 2021
Comment from ca.trustpilot.com
When I first used this site I found it satisfactory but obviously far below the main sites like bet365. What I liked about it was it has a decent loyalty scheme where you earn points on every bet and these aquire over a short period of time to a decent free bet. However, this site dramatically changed when I started to do well and have a bit of luck. I managed to build my balance up to over 2500 with some very lucky football bets and after a lucky weekend I went to put on a Monday night accum only to find my max bet allowed was 1p, yes 1p. When I contacted them initially they said it was their traders and nothing to do with customer services and then after some gentle pushing they quoted some small print about basically they can do what they want. I asked for one reason why they were doing this and their response was that they were unlikely to revert any changes made. Bunch of amateurs and it was clear by my betting pattern that I simply got lucky and if they had have done the right thing they would been on the right side of me in a short space of time, STAY AWAY.
Stuart Beales
03 November 2021
Comment from ca.trustpilot.com
These company do not honour their own welcome bonus. Lure you in with offers and do not pay them which constitutes a breach of faith. Customer service agent agreed that she should correct the situation only for her supervisor to refuse. Unpleasant people to deal with generally.There is no shortage of book makers so within a few hours Ive withdrawn my business. Avoid this place or play at your own risk. Terrible place.
These company do not honour their own welcome bonus. Lure you in with offers and do not pay them which constitutes a breach of faith. Customer service agent agreed that she should correct the situation only for her supervisor to refuse. Unpleasant people to deal with generally.There is no shortage of book makers so within a few hours Ive withdrawn my business. Avoid this place or play at your own risk. Terrible place.