TonyBet PLAYER REVIEWS(470)
Danny Cladd
15 November 2021
Comment from ca.trustpilot.com
1 star is still far to many, absolute thieves, if in the rare chance you do win anything, be sure when you play again it will take everything and some straight back off you and then will be an age until you remotely have a chance of winning again any time soon, last £100 I have put on, just spins through, even if you call their customer care, you are told a script of how they are "fair and honest" which is really not the case, if it gave you a game and let you have a little and took a little and you decided to gamble it and lose, then fair enough, but when your not even given a game and you just watch your money spin through....that is not fair and the script they give you just shows they are not honest, even if its their fault i.e a technical problem, I had spent £60..spun through, game kept crashing. I was told there was an error on the site, so I should of got my money back, but was offered £3 bonus to use on the faulty site ?. I work in the industry and can say in 10 years in the business, I have never seen a company where customers just lose and aren't given a game as much as you do with this site. Disgraceful...should be shut down, I hope the gambling commission check the reviews, not a single good one and shows they should be investigated.
paul gellatly
15 November 2021
Comment from ca.trustpilot.com
Diabolical and most fixed casino site out there! Believe me they will rob you, play cards your win two Bob hands but be robbed otherwise, if house gets ace in blackjack it must turn picture with it 95% of time! You get ace and see what you get, absolutely nothing! Fixed as hell
Giovanni
14 November 2021
Comment from ca.trustpilot.com
Scam. Impossible to withdraw. They keep saying there are errors and return it to your account. Totally fraudulent website.
David Thompson murray
14 November 2021
Comment from ca.trustpilot.com
Opend account deposited £100 for welcome bonus they said it was declined bank told me it wasn't they have taken my money and told me due to the nature of my business my account is closed absolute scum bags took my money and kicked me of site cannot believe this opend fraud case with bank disgusting company avoid like plague honestly worst experience I've had with a betting company so many similar stories on internet don't no how these scum bags get away with it AVOID
michael
14 November 2021
Comment from ca.trustpilot.com
WH is slowly, but surely on the decline. Over the past few weeks, I have experienced the following: 1. Interruptions during live streaming of dog/horse racing - effectively missing the race(s) I’ve wagered on2. Winning bets voided because they were placed after scheduled off time 3. Opting into daily promotions only to find that the “free bets” weren’t always applied automatically - meaning I had to waste more time chasing this up through live chat4. Extremely poor customer service when contacting WH through live chat. The initial Will robot is a joke and the service agents leave a lot to be desired. Very little compassion/sympathy on display and it’s almost as if they could’ve give a hoot. All in all, an extremely sad state of affairs. WH are a million miles behind some of the leading lights in the industry. Needless to say, although a loyal and frequent customer, I don’t feel valued and will be leaving for pastures new. If WH don’t care, why should I??? Their loss!!!
Scott Brown
13 November 2021
Comment from ca.trustpilot.com
Wrong scores please do not trust williamhill online betting had a bet yesterday they out wrong scores up placed bet changed it back to proper score my player was losing they had him winning before i placed bet they took no response ability for this and blamed the customer robbing money off u and conning customers with falseScores
Customer
12 November 2021
Comment from ca.trustpilot.com
So... I have been playing at betfair now for about 8 months and this is what I have to say, at first you get a few okay wins to reel you in so you think your going to hit a decent win but that soon goes down the shitter! They are absolute robbing C*nts who should not be operating and anybody who says “oh this person is only sayin this because their a sore loser need to think again because that’s not the case at all. I’m not one to write reviews but I’ve done it to warn people who are thinking of even opening an account with them to think again! This company have literally made me ill at times with the absolute shambolic corruption, they think there clever but it’s so damn obvious they conning people and that’s what there here for! My close friend has left this site a few weeks ago too because of the same reasons and I know plenty more people who have left them too, please people don’t let this grotesque company operate anymore go somewhere else these need wiped off the face of the earth!
Liam Moore
12 November 2021
Comment from ca.trustpilot.com
3 star is only for the sports side otherwise they would get one sports side brilliant love it games on the otherwise are the worst ever not even worth putting a pound on cause one day u win then the rest you lose all the time. Let's go onto virtual I've never experienced anything so rubbish. I played a few times now and here's how it goes so I put a couple of pound on a favourite dog to win showing it came first in nearly every race and boom 20/1 dog won so I played abot more and its hitting 5/1 6/1 10/1 dogs so I tried them high odd and what u know it's getting the favourite your really letting yourself down william hill
Perfectbet
11 November 2021
Comment from ca.trustpilot.com
Refuse to give me a contact number and won’t give me my 350 withdrawal scam they don’t have a contact number apparently joke
Matthew Whitehouse
11 November 2021
Comment from ca.trustpilot.com
Terrible online bookiesLiterally no wins at all on the slot games. No in game features. Haven't even had a sniff of a withdrawal and now they want all sorts of id. Why am I going to send important documents to a bookies I hardly heard off. Keep well away if you value your hard earn cash
Kris Allen
10 November 2021
Comment from ca.trustpilot.com
Horrendous site for gaming, the only thing it does well is take deposits. All the games seem to sap your balance very quickly rarely hit a bonus and if you do the return is minimal and annoyongly games regularly crash. Also found that Betfair daily bonus is linked to how much you spend, deposit nothing you get nothing. Played the free Pinball bonus for 14 days straight and lost everytime, when you do actually win its usually a 20p bingo card or 2 x 10p free spins !!?? Other sites such as Bet365 regularly give £5 free bet or 10 free spins, thats a bonus and you dont have to deposit to get it! Betfair is one to stay clear of.
Lee
10 November 2021
Comment from ca.trustpilot.com
I play slots sometimes and theres a great selection of games.the downfall is the loading speed.also you cant deposit from the slot page you have to return to the main page.other than that great games
ray
10 November 2021
Comment from ca.trustpilot.com
great for free bets
john
10 November 2021
Comment from ca.trustpilot.com
Initially thought they seemed OK but after using them for a good few months now they are just as bad if not worse than the other gambling companies. Games roulette games are terrible really need investigating not just fobbing customers off with games are random regulated etc. Hopeless bonuses with huge wagering requirements will be closing my account. Probably one to avoid
Marius
10 November 2021
Comment from ca.trustpilot.com
very weak I can not win anything for a year and something I still lose does not pay this casino
Daniel
10 November 2021
Comment from ca.trustpilot.com
Excellent games, fast payouts fantastic bonus's
Chantelle Wadrup
10 November 2021
Comment from ca.trustpilot.com
Haven't won in a while now ..Seems my luck has gone did have some good luck at beginning but nothing lately..May try another site .
Louis
09 November 2021
Comment from ca.trustpilot.com
A good website to use and very helpful staff when I asked a question. Quick response and very helpful
Paul Young
08 November 2021
Comment from ca.trustpilot.com
This bookies has great points for bets offers plus works at a very fast speed compared to other companies who are s lot slower .
Lucas Diamond
08 November 2021
Comment from ca.trustpilot.com
Excellent customer service once again through Facebook channelIssue resolved in minutes
kelly
06 November 2021
Comment from ca.trustpilot.com
60p in 3 deposits!!! Absolute disgrace site. Pure corrupt fixed!
Nick
04 November 2021
Comment from ca.trustpilot.com
Closed my account, reason being is that was 'a security issue', customer services do not get any more information to give you than that. There was no security issue, they just wanted to close my account & keep my money. They can do it to whoever they want, whenever they want & claim 'security issue'. Paddy Power have done the same to me. Do not use.
Adam
04 November 2021
Comment from ca.trustpilot.com
If you start to win often they will put restrictions on your account, I can only bet a maximum of £2 at a time, don’t use these scumbags
Roger Clayton
04 November 2021
Comment from ca.trustpilot.com
Long explanation but to keep short they, through no fault of my own took money out of my account causing account to go overdrawn! Wheet the feck how can that happen.Got locked out of account with bets running, despite being offered cashout was not able to do so. Bets unsurprisingly lost. Closed accountPs this dumb trustpilot site would not let me use a common three letter internet abbreviation to express my displeasureSecond time something like this happened, closed account last time and reopened.This time its permanent
Becky
03 November 2021
Comment from ca.trustpilot.com
Won an 8-fold both teams to score last night. They have retained my winnings and won’t pay out!! Said I have another account with them. I have never used Betfair before in my life, I set everything up yesterday and there seemed to be no problems until I withdrew my £120. Logged me out and tried to log back in and they had closed my account down. When I spoke to them they had told me they will be retaining my winnings and my account is closed and there is no where further to go, end of basically. Do not use!
mary
03 November 2021
Comment from ca.trustpilot.com
I deposit and deposit and play and never win and I bet 50p and get bonus what I get 60p from bonus game..what a crap .never play this site again
Adrian
03 November 2021
Comment from ca.trustpilot.com
I banked my winnings on a Saturday so I had some stake for the Melbourne cup Tuesday passed no money it's now Wednesday and still no money in my account. I rang up customer service and was told one to five days and that I wasn't forced to make a withdrawal. I won't use bet365 again. For a bookmaker to do this and have me miss racing's biggest day in Australia is pathetic. If U lose and just give them money it's ok but if U want Ur winnings it's crap
Stuart Beales
03 November 2021
Comment from ca.trustpilot.com
These company do not honour their own welcome bonus. Lure you in with offers and do not pay them which constitutes a breach of faith. Customer service agent agreed that she should correct the situation only for her supervisor to refuse. Unpleasant people to deal with generally.There is no shortage of book makers so within a few hours Ive withdrawn my business. Avoid this place or play at your own risk. Terrible place.
jackpalance1
01 November 2021
Comment from ca.trustpilot.com
Ok for a bet as long as your not a consistent Winner like all bookmakers they’ll soon but the brakes on you !! If you choose to play the games you’ll get cleaned period!!!! There will be no mercy shown -the plus is you will never get restricted because you’ll never win it’s that simple ??
Jamie lee Whitehouse
31 October 2021
Comment from ca.trustpilot.com
Really poor pay outs compared to skybet won’t be using anymore it’s just a rip of but I suspect there are a very very few that get paid out.
Becky
28 October 2021
Comment from ca.trustpilot.com
Horrendous company. Rob, steal and cheat their customers.Stole £200 off me claiming they forgot to turn a market in play and so voided bet. They have no contact telephone number, no email address but only a sh1tty Live Chat service staffed by foreigners who leave you waiting 30 minutes for a reply and don't understand English.Yes the company is that bad!Betfair and Paddy Power are run by the same people so stay clear of Paddy Power aswell.They are forced to advertise heavily on TV and Radio as no one has a good word to say about them, so they are looking to prey on the naive who have no idea how corrupt and unscrupulous they are.Do NOT join Betfair or Paddy Power as they will take your money and try to ruin your life. There is no proper regulation in the industry so they behave how they like, (see Football Index saga where over £100 million was stolen).
aaron bishop
27 October 2021
Comment from ca.trustpilot.com
What a great start with bonuses, then a week into the site I placed a bet and it deducted the balance said the bet was placed. I come back half hour later thinking I won and bang no trace of the bet and my stake given back. I contacted them and their response was, we are sorry have a good night and your stake was given back to you. Wow so generous and caring. Also Sportnation I hope you respond to this and I’ll throw the transcripts in for you too.
Col Stones
26 October 2021
Comment from ca.trustpilot.com
Good odds. Easy to use site.Could have more promotions.Reward points could be more generous.
Liam
26 October 2021
Comment from ca.trustpilot.com
AVOID! I've been betting with these a week, had a few winners, made a few withdrawals, account gets locked and asked to verify. I send my documents in as asked. All this time though my account is locked so I can't use it, over a day later nothing still. Asked to withdraw my funds as I had done nothing wrong, ghat request got ignored. I have money in my account but can't access it. I have some shocking reviews, the fact you have to buy or earn best price on horses is a joke. It was ok ish untill I started .among withdrawals, oh and I was told its with the safer gambling team aswell so if you like a bet on your day off do use these because if you place more than 1 bet it's makes you look like your not in control and they review your account to make sure you can afford it. I will be withdrawing funds and closing account as soon as I have access again, when ever that will be.
Tyler
25 October 2021
Comment from ca.trustpilot.com
Used the app for a short while then changed over to sky bet mainly for the reason of fed up of waiting 2-3 days for withdrawals to go into my bank. Come back to place bets this weekend put money in my account and on my bets then was restricted from using my money in account and accessing my bets and now have trapped money in my account that I can’t access because it says I need 3 forms of id to verify my account which has already been done. Don’t use this app much better off using mainstream betting apps.
Lewis phillips
25 October 2021
Comment from ca.trustpilot.com
Bonuses are goodPayment to bank is quick ish (few days could be speeded up)Odds can be better, the gap between for and against is to large. Eg 1/200 and 22/1 in the cricket is awful.That’s about itRegardsLewis
Andrew Jackson
25 October 2021
Comment from ca.trustpilot.com
Excellent service, good website
Richard Alec Gillett
25 October 2021
Comment from ca.trustpilot.com
The website is well designed and easy to navigate. Some of the offers can be a little too complicated. But overall a good company with some decent odds.
Ben Henry
25 October 2021
Comment from ca.trustpilot.com
When I first used this site I found it satisfactory but obviously far below the main sites like bet365. What I liked about it was it has a decent loyalty scheme where you earn points on every bet and these aquire over a short period of time to a decent free bet. However, this site dramatically changed when I started to do well and have a bit of luck. I managed to build my balance up to over 2500 with some very lucky football bets and after a lucky weekend I went to put on a Monday night accum only to find my max bet allowed was 1p, yes 1p. When I contacted them initially they said it was their traders and nothing to do with customer services and then after some gentle pushing they quoted some small print about basically they can do what they want. I asked for one reason why they were doing this and their response was that they were unlikely to revert any changes made. Bunch of amateurs and it was clear by my betting pattern that I simply got lucky and if they had have done the right thing they would been on the right side of me in a short space of time, STAY AWAY.
David
25 October 2021
Comment from ca.trustpilot.com
I think it’s a decent site but needs a good app
Philip Bruce
22 October 2021
Comment from ca.trustpilot.com
Without a doubt the worst tin pot excuse for a bookmakers I have ever seen, quite happy to take your money but when it comes to withdrawing it’s a completely different story, this isn’t to do with bonus’s this is a normal deposit then a win and they are making it impossible to withdraw. They’ve asked for so much documentation to withdraw a small amount of money (£200) and now that they’ve received that they’ve got another excuse not to pay me out because I can’t provide them with a picture of the debit card I used 6 months ago because silly me I lost it and forgot to take a picture of it. I doubt I will receive my money they obviously do this in the hope people give up which I’m sure I will but please please don’t use this company stick to the well known reputable sites. These are scammers and everything should be done to have their licence removed!
Richjames
19 September 2021
Comment from ca.trustpilot.com
Absolutely shocking casino. I have been with them around a year. I made a withdrawal of £80 but then they required extra verification procedures. It’s just a sham of a company. Hopefully will get my withdrawal it’s not a lot of money but it’s the priceable they are happy to take my money and I will be closing my account for good. I now use Mr Q withdrawal is more or less instant and never an issue to withdraw up to 48 hours to withdraw to PayPal is a joke that’s not including if they ask for extra documents etc. AVOID AT ALL COSTS
Matt Womble
19 September 2021
Comment from ca.trustpilot.com
Not been on my account since may Logged on today 19-9 found 200 there got it up to £2000 didn’t deposit a penny for 5 months then RANDOMLY now they want enhanced verification of mh deposits lmao They had 5 months to do that didn’t care coz I lost .. not deposited won and now they want it .. WRONG , DODEY AND ONV A SCAM
Mark Dowding
17 September 2021
Comment from ca.trustpilot.com
Do not use this company. I have been waiting 5 months to withdraw £18, then the payment failed because my card had changed now I have to go through a thousand hoops. It cost me over £18 in my time to get to this point. Avoid at all cost horrific experience. Stay with B365 or similar.
Nathan E
14 September 2021
Comment from ca.trustpilot.com
Withdrawal time is horrific, not only did i have to jump through a thousand hoops to submit the appropriate paperwork, ive been waiting nearly a week for a paypal withdrawal which is alleged to take 24/48 hours on their website, customer support just says im priority for withdrawal, absolute sham of a site. im considering contacting the UKGC
Ben Benji
09 September 2021
Comment from ca.trustpilot.com
Worst of the worst, I could go on but no need to, just look at all the other reviews.
Bettor
08 September 2021
Comment from ca.trustpilot.com
Same company as 20bet just different domain.I will not put a penny after I saw so many complains and funds confiscated.avoid
Daniel
02 September 2021
Comment from ca.trustpilot.com
I wouldn't even bother signing up to TonyBet, I've been playing here since 2019 and I've had three withdrawals in total, one being my deposit back, because it's THAT bad! So... Lower that to two withdrawals since 2019. My total withdrawals don't touch my total deposits... They're winning... With no chance of catching back up with them, I give up... Because who enjoys rigged, controlled gameplay for their time and money? For three years? Randomly? In all fairness? They've not changed their promotional offers once in three years... Why? Because them 300 spins and the wagering that comes with it, is all scripted to their liking, to keep you losing... Your initial deposits get swallowed whole at TonyBet, you don't even get to experience new games. Done this 300 spins promotion almost weekly, for three years, so I don't want TonyBet telling me any different, or mentioning the UKGC... Hiding behind excuses, because they don't like bad feedback... Well, I don't like being taken advantage of for three years either so... I know I'm not wrong, all I have to do is look at all the red on Trustpilot! Play ANYWHERE else! I don't know how TonyBet got off the blacklisted casinos list in the first place... The WORST online casino for me in 10 years of online gambling... Can't get any fairer than that. Now... Let's hear what FonyBet have to say this time... DANB9191
AJH golfer
24 August 2021
Comment from ca.trustpilot.com
Alex Lawson
16 November 2021
Comment from ca.trustpilot.com
Easy to use, quick in payouts. Worth giving them a try
Easy to use, quick in payouts. Worth giving them a try