Unibet PLAYER REVIEWS(1195)
Game Room (GAMEROOM)
12 August 2021
Comment from ca.trustpilot.com
the worst customer service I ever see on casino till now, Try to reopen my account all I am getting WAIT, I wait for over 10 days no answer. spoke to live chat now they told me same think WAIT
Arthur Jack
12 August 2021
Comment from ca.trustpilot.com
Unibet Is very Good!! Unibet is one of the best betting site ever, they offer good payouts and have very good odds, I made almost half a million dollars within the past 3 weeks, and I was paid out adequately, thanks to platinumtips__ on Twitter that gave me this betting site, I would suggest you message him to get good betting tips and always use Unibet because they are the best!
Paul
11 August 2021
Comment from ca.trustpilot.com
What an earth is going on with Unibet casino right now. In the past it’s been quite decent and fair when it comes to playing slots but these past 2 weeks it’s literally becoming an impossible task to bonus anything. I’ve made 5 deposits and had 2 bonuses from the same slot. I’ve tried multiple slots even the ones like wild north that are easy to bonus just to see if it was just me but again, no bonus. The RNG is surly off here and something isn’t quite right at the moment. Anyone having the same problem? I’m talking to people that have had an account for a year at least because we all know New members have that honeymoon period
Valhalla A
11 August 2021
Comment from ca.trustpilot.com
Ive never played at a casino that has such low rtp can’t even win a base game hit over the stake absolute daylight robbery it’s disgusting how they can get away with it
Jonathan
10 August 2021
Comment from ca.trustpilot.com
Tried to withdraw some money checked the next day and was still under review so did a live chat and was told it will be done on Monday as no one can do it on a Sunday spoke to someone Monday afternoon who then told me they required documents and still wasn’t dont on Tuesday after sending documents and was told it could take up to another 72 hours to review documents DONT USE THEM
Alex
09 August 2021
Comment from ca.trustpilot.com
They took my money I just deposited - closed my account without any reason and laughed on the phone when I tried to get my account opened - it had been open under 5 minutes I hadn’t bet on anything and they closed it. Horrendous company DO NOT USE!!!
Ms Margaret Renwick
07 August 2021
Comment from ca.trustpilot.com
Its a disgusting casino all scammers letting a 15 years of age girl play in their casino without verifying she lost 1300 pounds wouldnt recommend this casino at all
VINCENT
06 August 2021
Comment from ca.trustpilot.com
These Evolution Roulette dealers has cheating all the time, because they are not starting throwing the ball from the point where it felled. But always throwing the ball more then 5 numbers further or lesser, which is against the international roulette dealers guidelines. Why they are still cheating while they can make more money without cheating so more people can trust them And eventhough they are listed at stocks exchange. I hope they will change another operation director soon, otherwise I believe the karma will come soon.
Emmyyy
02 August 2021
Comment from ca.trustpilot.com
By far the worst site I’ve ever played! Not because I lost because I didn’t £400 straight on what the fox slot and not one bonus shocking site and wouldn’t recommend it at all. Only thing it’s got going for it is the withdrawal process is instant!
Armend Mustafa
01 August 2021
Comment from ca.trustpilot.com
hooligans worldwide
31 July 2021
Comment from ca.trustpilot.com
This is byfar the worst company ever stay well clear im going for court proceedings
sarah jae
31 July 2021
Comment from ca.trustpilot.com
Fraudulent scumbags . I am not surprised though in this day and age casinos have free range to manipulate their numbers however they want. They have rigged games and definitely are cheating their players
Matthew Wright
30 July 2021
Comment from ca.trustpilot.com
Signed up to an account via app. Immediately received an email telling me my account was locked, when I tried to verify the app said I was "good to go" and there was no way to provide documentation. Contacted customer services who, rather than offer the opportunity to verify my identity or otherwise solve the problem, informed me my account has been permanently closed and I'm barred from opening an account with them in the future, with (as I see others on here also received) a vague reference to their T&Cs which state they can close accounts for several reasons - fine, but they didn't actually tell me the reason. Misspelled my name in the response. Thankfully never actually got the chance to make a deposit so at least they won't be getting any of my money. Complete waste of time.
Gavin Mcallister
30 July 2021
Comment from ca.trustpilot.com
opened account and won first bet they locked my account permanently
LT
25 July 2021
Comment from ca.trustpilot.com
Good promotions. Quick withdrawals also :)
Dan
20 July 2021
Comment from ca.trustpilot.com
Update on my previous review. Took 4 weeks to eventually review my documents. I had £8500 sitting some where for that amount of time. I eventually threatened them with a small court case and media exposure and they paid out the next day… convenient. There is a website called ‘resolver’ a very good tool to solve problems with the gambling site. They respond immediately once you open a case. There procedures and t&cs are all wrong and do not stick to the time scales, there is a legislation that says if you’re not notified about the time scale they will take and they go over the time scale shown on their website you start a case. They will do anything to hold on to your money. They then closed my account after because they made me wait 4 weeks and I said I’d make a case. Worst company ever.
Sportsinvestmentgroup
19 July 2021
Comment from ca.trustpilot.com
Unibet is not the problem, its you. Bookmakers employ thousands of people to make money. Not to be a good cause for your wallet. Everywhere they try to steal your money. The supermarket, even your beloved government does nothing else. Stop whining and change your attitude. I did that too. I won 30k in a day. And lost 60k the next day. All savings gone. Since that day I have started to approach it as a business. I have a whole system. How can that be even better? By doing it in large numbers. We guarantee 1000 euros profit per week or we do not take payment. Our commission is 30% of the profit. I don't want your money. I want the bookies money. You can find us on insta sportsinvestment1
George Joseph
18 July 2021
Comment from ca.trustpilot.com
One of the worst online gaming sites… One of the worst online gaming sites that I have experienced . I made a deposit from my debt card . I lost most of it then I started to win and suddenly they interrupted my game asking for verification of my account . I tried to withdraw my funds but was refused until I verify my account . So I went through the process of verifying my account ,which was approved by unibet. I again attempted to withdraw my funds , again I was refused as I needed to show proof of funds . Which quite frankly it’s ridiculous as it not a very large amount, and it was going to be returned to my debt card. I then provided proof of funds from my account and I’m still waiting for unibet to review !!! This process has now been over a week . So my advise is stay away from these scam artists. As for their customer service there is little to be desired .
Reece
17 July 2021
Comment from ca.trustpilot.com
FIng SCAMMERS THEY VERIFIED MY ACCOUNT AND THEN ONCE I DESPOSITED £40 THEY LOCK IT PLEASE AVOID
Busybops English
17 July 2021
Comment from ca.trustpilot.com
Shut my account down after 2 days and I write to their love chat. They wouldn't give me a reason... Only a term and condition reference, so I found the reference and they basically shut my account down for fraud. I have never been so insulted in my life. Funny how they shut me down immeidtley after a £39 win. Very corrupt and once again I never been so insulted in my life.
Octa Bett
17 July 2021
Comment from ca.trustpilot.com
TERRIBLE COMPANY. I PLACED 2 VERY SMALL BETS AND WON BOTH OF THEM (ABOUT £25 IN TOTAL) AND THEY BLOCKED ME FOR FRAUD. I GAVE THEM EVERYTHING... MY PASSPORT, LICENCE, EVERYTHING. THEY JUST DONT WANT TO PAY OUT. THESE PEOPLE NEED SHUTTING DOWN ITS 2021, NO COMPANY SHOULD BE MANAGED LIKE THAT!!!!
Dan
17 July 2021
Comment from ca.trustpilot.com
Over 3 weeks keeping 8k no sign of them handing it over. I’ve never lost any money so it’s no bad review to hurt there rep. Im only a couple of grand up after depositing a large amount. In the process of taking legal action as they are not sticking to time scales nor updating me about what’s going on. They make up excuses and try to use their clever t&cs to make you out to be a criminal. I’d listen to most these reviews and don’t use this site. Il also be contacting the media to expose the crooks behind this company
Jack Arthur
17 July 2021
Comment from ca.trustpilot.com
Unibet is the best betting site Unibet is the best betting site and keeps on getting better each and everyday, i made over 500,000 euros within the last one month and I was paid fast and efficiently,thanks to a guy I met on Instagram Called PLATINUMTIPS__ who gives me this betting tips, I would suggest anyone who wants to win to message him! His currently the best and use UNIBET today, they are the best site to use!
Sara French
16 July 2021
Comment from ca.trustpilot.com
Absolutely crap. Couldn’t access the promotion, had to keep depositing money but with no luck. Roulette Seems a bit rigged too. Not impressed
Neil caress
16 July 2021
Comment from ca.trustpilot.com
Be aware people off this site, my mother had an account with these, then just decided to close it, and they have not got the balls to tell you why, my mum spoke to someone called Rita on live chat, all I can say is what a horrible human being she is and should not be working with customers. Probably sort her as an undertaker instead. Very rude creature
Chad Carter
15 July 2021
Comment from ca.trustpilot.com
NEVER EVER BET ON THIS APP! This place is horrible. Stay with FanDuel bet mgm or draftkings. Never ever bet here. You be warn
Will Wonka
12 July 2021
Comment from ca.trustpilot.com
Staggering comments on here - I haven’t used the site since 2019 so not a hardened gambler by any stretch of the imagination, but logged in today as I fancied a go on the new NoLimit slots - deposited £500, £4 stake - base paid ok, got within £95 of bustville, increased to £5 stake, got bonus and won £1457 😍😍 - requested withdrawal at 4pm, amazingly it just hit my account at 550pm - incredible 😎 Easy interface, great selection of games and overall 5* in my experience. I’ll probably end up giving those winnings back in the long term but for now, nice outcome.
Ken
10 July 2021
Comment from ca.trustpilot.com
A big scam. They will suspend your account and suspend u from online chat.They have done this to me with fake reason I open several accounts with same ip address to gain referral commission.i sent screenshots to prove I don't have any referral but They don't respond to my complained and the situation has been like this for over 2 months.they are monster's and vampire's. I got to know of @ Lisafxm’, a company, that provided, a more transparent, and quite, reliable, service.. send, them a message, via,, tele_gram
Eddie Vabole
09 July 2021
Comment from ca.trustpilot.com
Their games are so rigged. People be aware of this casino. I lost thousands here. Stay away people.
Plani I Bardh
08 July 2021
Comment from ca.trustpilot.com
Flag their fake good reviews so others dont get scammed The good reviews are pure scam so please please flag them and report them on Trust Pilot as they should not allow this to happen. As you can see none of our reviews are replied from Unibet and almost all of us have similar experience or issues so please who ever has account with trust pilot flag the good reviews as it seems they are trying to keep the company open with fake revies . DO NOT BET ON THIS CASINO. IS A SCAM
Dan
07 July 2021
Comment from ca.trustpilot.com
£8500 they’ve stolen from me. Ask to send relevant documents in which I do so. Say it usually takes 48 hours it’s been 10 days. I’ve had zero communication. The department that deals with it are not customer faced. Absolute joke of a company. If I ever get my money I will not be returning as a customer. It’s day light robbery they use careful legislations and t&cs to trick you and keep hold of your money.
Harshita Jain
06 July 2021
Comment from ca.trustpilot.com
SCAMMERS!!! MY 2900 POUNDS ARE LYING THERE , THEY SUSPENDED MY ACCOUTN AND TOLD ME TO SEND ALL DOCUMENTS, WHICH I HAVE, THEY HAVE NOT VERIFIED MY DOCS YET!!! THEY ARE HELL
Marian Apostol
05 July 2021
Comment from ca.trustpilot.com
Last time I won some decent money was in December 2020 Since than I keep deposit money on their casino and not even one bonus on any game they have This is illegal Someone must do something All the gambling comission is for them to win For us? Don't waste your time guys This is a joke site All of them actually
Botezatu Paul-Stefan
04 July 2021
Comment from ca.trustpilot.com
They closed my account after i deposited money and didn’t even want to tell me why. I have sent proof of address and bank statement and they don’t want to give my money back. Stupid scammers, don’t lose your time with this s hit
Nik G
04 July 2021
Comment from ca.trustpilot.com
Seems to be a feeder for the casino, even the poker promotions are free spins which seems morally inappropriate as the site likes to go on about being beginner friendly. There seems to be very mercenary regulars, I'm not saying they are team playing but they are absolutely leaving the tables momentarily after winning then returning with minimum buy in. This is absolutely happening.
Ciara
03 July 2021
Comment from ca.trustpilot.com
Great casino. I have had so many big wins here! My withdrawals are instant and good customer service. The only thing I dislike is that I am never offered any bonuses and there is no loyalty program, however this is the fairest casino I have ever played on. It’s my favourite!
Plani I Bardh
02 July 2021
Comment from ca.trustpilot.com
This is an Update to my previous review. Is now 2nd July, after several times chatting to online customer service and requested call back from a manager I had call back on 26th from manager and she told me that my sorce of income would be good if I could upload the same statement from the bank I use to gamble with. Bear in mind you can only upload one document so I asked her to delete the other bank statment so I can upload the one she requests so she did and I uploaded it and she said yes now everything is fine the verification team will confirm it shortly. Shourtly enough is 2nd today and week passed and documents still there waiting. Called up and spoke to Christine (Apple and Banana most been busy this time) so was Christines turn. She checked and she said: yea but only have been a week since you last uploaded the last document.... yes love you are right but the documents been waiting since 19th June. So otherwise a week for them to do 3 clicks is not enough time. I checked the total deposit and withdrawal since I joined Unibet and total was £64.000 (£18.000 in red). I am now looking for solicitors that deals with such kind of issues and planning to take them to court so any referral or an opinion please do come forward I would much appreciate it.
Billy Lee J.R
02 July 2021
Comment from ca.trustpilot.com
Won £350 and got banned within 10 minutes of withdrawing the money Unibet are now refusing to pay me out and are claiming I've been banned for cheating on a slot machine which I don't know how you can cheat on a slot machine AVOID AT ALL COSTSSSSSSSSSSS.
Alex
30 June 2021
Comment from ca.trustpilot.com
Really bad site I was playing 5 pound stake his bonus won 40 pound haha worst slots ever win more on 1 pound then I did spending 500 doing.5 pound stakes never again wouldn't rate this site.to nobody take ages to hit bonus when you do is.no point.in giving.yoy it.as always low.wins really bad casino..... don't use them there scammers...
Aleks
28 June 2021
Comment from ca.trustpilot.com
SCAM,SCAM,SCAM💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 I have played today on the Book Of Dead slot, specially made a deposit of £ 20 and with a bet of £ 0.30🙈🙈🙈 Approximately 100 spins. Even two books did not come🙈🙈🙈 Have played yesterday on the same slot and lost £500 this is probably a joke😱😱😱 Have played with the bet £2, after 250 spins have get the bonus, have won £ 0.75😱😱😱 Unibet.UK the fu💩💩💩g typical scam site. There is no chance of winning all slots are played only in favor of the casino. 1.000.000% SCAMMERS
kierand
27 June 2021
awful company... only good thing is visa debit withdrawls get processed withing 2 minutes. now i can't deposit, it take me to my bank security check asking me for a one time password, that does not arrive until 4 hours later and it has expired. bonuses are a scam... bet £10 on casino and get £40 in free casino bets.... free bets winning will only be released when you wager £50,000 with a combination of sport and casino bets.
Plani I Bardh
27 June 2021
Comment from ca.trustpilot.com
I played for years. I Had small issues here and there but they were solved. 10 days ago I was asked to verify myself again and sent all the documents. I contacted them 4 times by chat and every time they say: sorry about that, we have escalated the isue but still nothing done about it. Now is 27th and still waiting. The couple good reviews most be put from staff or someone they paid as no way they will pay you before you get verified your account as one of the reviews says and all them good words. Yes they were good on bank transfers and withdrawal but when you open account it will take few days to be verified yet to play. I would no suggest anyone to use the casino is no longer a business is a con. Do not gamble with them!
Gary Martyn
26 June 2021
Comment from ca.trustpilot.com
Do not bet with these cheats - I placed a bet on the golf after round 1 on a player who was in approximately 25th place and then when my golfer improved his place to 2nd halfway through round 2 they cancelled my bet! They claimed that the odds I took were an error and therefore my bet is void ! Anyone with an account beware they are fraudsters.
Aleks
26 June 2021
Comment from ca.trustpilot.com
SCAMMERS 100%.I have played on 10 slots,there is no chance of getting a bonus in more than one🙈 Typical scam site. The slots are regulated in favor of the casino in real time,the bonuses and wilds are removed from the slots🙈 Facking scam,no comments. 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩
Mr Gambler
25 June 2021
Comment from ca.trustpilot.com
Unibet is genuinely a fantastic online casino in many ways, and I’m not just saying that because I had a couple of good wins, I am saying it based on many factors. Before I address what I believe makes Unibet better than the majority of online casinos, I want to make it clear that the majority of bad reviews that you see posted are from either customers who have lost, or customers who can not provide the appropriate documents to verify their identity and source of funds - so it’s important you experience it for yourself before relying on their bias view points. First and foremost, this is one of the only online casinos with a genuine 24 hour a day call centre, which is perfect for people who dislike live chat as much as I do. Secondly, their variety of roulette and slot features is superb, especially considering that I prefer Evolution Gaming interface. Unfortunately they don’t offer roulette wheels direct from an actual casino, so it’s just your standard studio roulette wheels, but there’s still a wide selection. Lastly, and most importantly, their withdrawal processing times are one of the fastest I’ve encountered. Upon withdrawing, I await the withdrawal to be processed, and within 1-2 hours an email arrives confirming the processing completion, and the money arrives in my bank account immediately. Bear in mind that I bank with Barclays, so if you bank elsewhere, I don’t know if other banks would release the funds into your account immediately after Unibet’s processing is complete, but Barclays do. I hope my review has helped you make a decision.
Deb Harrison
23 June 2021
Comment from ca.trustpilot.com
Can't understand some of these reviews . I joined Sunday, added all my details , deposited won and money was in bank next day , deposited won again and money in bank next day , won 4 times and no problem what so ever , cannot fault them . If you're all above board with everything you have registered there's no problem .
Mr Chef
22 June 2021
Comment from ca.trustpilot.com
I am furious, this site was recommended to me, and I deposit £50 and won £20, and suddenly my account has been blocked without no notification, as soon as I want to withdraw. I don't understand, this is fraud at its highest.
Dirk
21 June 2021
Comment from ca.trustpilot.com
I opened a unibet account and deposited some money. I identified myself using iBIN. I made a small profit, and after 10 days I tried to withdraw part of my profit. At that point they bloacked my account saying that I needed to identify myself again, and suddenly there was no other way to do that besides uploading a copy from my ID (which I was not willing to do). They didn't want to give back my money and they didn't try to find a proper solution.
Disgruntled punter
20 June 2021
Comment from ca.trustpilot.com
If I could leave zero stars,i would.A complete shower of shysters who will take your deposit no problem,but try to withdraw and be prepared for MAJOR problems I am not even joking when I say that i thought I was going to be asked for blood and a DNA check. They will make you backflip through hoops and reject every document you send them,giving some totally spurious reason for doing so You have to threaten legal action to to get anywhere. Customer service qualification must be an NVQ in utter stupidity. Avoid at all costs if you value your sanity and your hard earned cash.
Richard Leahy
13 August 2021
Comment from ca.trustpilot.com
I won a bet and they refused to honour it. Do not trust this company.
I won a bet and they refused to honour it. Do not trust this company.