Unibet PLAYER REVIEWS(1195)
Pete
18 June 2021
Comment from ca.trustpilot.com
So I signed up for the welcome offer, deposited and placed a £10 qualifying bet. That bet was settled and they awarded 2 of my 3, free bets (I was still awaiting my casino free bet), no hassle so far. I then placed my £20 free bet on the Netherlands game last night, and 20 minutes into the match they decided to close my account with absolutely no reason given. I don't understand how it's legal that I signed up, placed a qualifying bet of my own money in good faith and they close my account before they even let me use the free bets I rightfully earned. I tried Live Chat, the gentleman on there was incredibly blunt and rude. When asked why I can't log in I was told "Unfortunately your account has been permanently closed by our security department, apologies for any disappointment", to which I queried this, stating I had done nothing wrong to which he replied "Unfortunately we are not advised to the reason why I'm afraid. However, Unibet reserve the right to close or block accounts at their discretion, apologies again". He basically stated he knows I've done nothing wrong and kept reiterating they can basically do what they want. I've used several betting companies and never has anything like this ever happened. They're complete fraudsters, an absolute disgrace. No doubt if I'd have put more of my own money in and my bets were lost instead of won, they'd have no problem leaving my account open. SO PLEASE IF YOU'RE READING THIS, AVOID THEM AT ALL COSTS. I DIDN'T THINK A COMPANY COULD BE THIS DISGRACEFUL, BUT NOW I KNOW.
Nina
16 June 2021
Comment from ca.trustpilot.com
Opened an account - submitted all docs, same day they email me saying the account was suspended in relationship with T&C. Contacted CS as I really wanted to find out which T&C I violated, that they decided to close my account. I initially thought there is something wrong with my docs, but no - they were all good. CS then send me an A4 page with some T&C to read, copy and pasted, without clarifying which of the T&C. Time wasters !!!
James
15 June 2021
Comment from ca.trustpilot.com
Just your typical fraudulent pay absolutely nothing out ever on their games online casino. It's sad in today world companies like this are allowed to exist. They cheat their players on their casino daily
Nagy Vicus
15 June 2021
Comment from ca.trustpilot.com
my account was illegally frozen, all my money was taken away, at least my starting money would have been refunded! Stealing, horrible company!
Mr Gaffelaar
12 June 2021
Comment from ca.trustpilot.com
Yesterday I won on roulette. My nummer hit big time... And then there's some bs going on. They took my bet and never paid me the 550$ NEver again! Scam scam scam casino.
Candice
09 June 2021
Comment from ca.trustpilot.com
Worst scam ever, do not enter their casino as its worst rigged ever.
Chris O’Donoghue
05 June 2021
Comment from ca.trustpilot.com
Closed my account and kept my money. I opened an account with the company and placed a £40 bet. They closed my account automatically. I got in touch with live support and asked why. They didn't give me a reason. They said they'd honour my bet if it won. I explained that I didn't wish to keep the bet as they're refusing my service and I'm not able to cash out if needed. They said they won't send my money back. This is literal theft. They're happy to keep the money if the bet loses! avoid at all costs. Pathetic.
I’ve had enough
04 June 2021
Comment from ca.trustpilot.com
Hay just thought I’d let you know, that last spin I had was meant to entice me in for another deposit, you haven’t completely predicted my next move you thought it was deposit, my thought is doing £1-£2 spins countdown from 50 one by one til you took your last pound, that last £1 signed a 5year self exclusion and no word of a lie I feel so much better than being tied to that rigged up government supported manipulation program in simple terms, you may be a multimillionaire billionaire company who cares but the respect I have towards you is valued at that last £1 good riddance.
Daniel Rosenqvist
03 June 2021
Comment from ca.trustpilot.com
Played 30€+60€. Not a single bonus round on money train 2 nor any big wins on fire joker freeze. Biggest win were all about at 10€. Utterly trash and is a big scam.
David Packer
02 June 2021
Comment from ca.trustpilot.com
These have to be the worst bookie ever. I was doing the bet club they offer and after completing the offer I had my account restricted for some unknown reason and they won't give me the free bet I earned. These are the only bookie to do this and it's because they are so cheap and all about profit NOT about users like other bookies are. All I can say is that considering they are supposed to be a fair bookie that has the customer at heart, its just a joke, they are about draining as much cash from you as possible and then not giving you what you earned fairly. Find any other bookie and avoid these cowboys at all costs
tribal wars
02 June 2021
Comment from ca.trustpilot.com
Worst casino out thwre. 3 k deposit Total playing 20/40 cent Bets Biggest win 34x. Bonus games : 0 Bonus money or offers :0 They are Just a brunch of scammers. They have play n go reactoonz didnover 10k spins..not one garga everytine you het the exact. Same game as few days ago same setup explosioj etc 1 hit of garga OR ivhave had like 20 Times + 13 pinks 12 11 Never 15. Do not play Heere
Eddie Felson
01 June 2021
Comment from ca.trustpilot.com
I wanted to bet VladJr to win MLB ALMVP 5 weeks ago when the price was 19-1 I went to put 175CAD on it but they would only let me bet 35.00CAD LOL. POS company, save your time and money, and go to BET365. GFY unibet.
James
31 May 2021
Comment from ca.trustpilot.com
Just started playing today on slots. I deposited £10 and got the welcome bonus. I ended up cancelling the bonus as I won £140. I withdrew £110 and it was in my bank within about 5 mins. Can’t complain at all. Would definitely recommend so far. After cancelling the bonus don’t expect any wins. Considering it’s supposed to be done by a RNG they seem to know I’ve won some and won’t pay anymore, the gameplay slows and glitches when your about to get a win. I thought it was to good to be true. Have placed 70 on big bets and won about 20 back. Last bet was 30 and only won about £3.
Cindy
28 May 2021
Comment from ca.trustpilot.com
My brother is disabled with Parkinson's Disease and so I helped him set up he's account. However after placing a first bet they then blocked he's account asking for proof of identity. Passport, Utility Bill or similar. Fine no problem. However they then also wanted the debit card back and front and will not let us remove excess numbers from the card they want more of the numbers. When they were told he would not do this, they told me they won't accept he's account, best part of it at the moment they are refusing to return he's money deposited if they don't get the credit card how they want it sent! I have told them to return the money to the card from which it was taken and they are still refusing to do so. I will be looking further into this tomorrow and taking things a whole new level. In this instance they are trying to steal money that does not belong to them since refusing to return it even though we have told them they will not be being used and to close the account! Not sure if I could contact the bank for a charge back or would that be only credit card? And again would they since Unibet let him place a bet from the money first deposited before blocking;. If anyone has any sence stay as far away from Unibet as possible.
Sean Craig
27 May 2021
Comment from ca.trustpilot.com
If only zero stars was an option.. probably the worst experience I’ve ever had online. All casino’s are con artist but these lot take it to a whole new level.
Jason Clark
26 May 2021
Comment from ca.trustpilot.com
Quite simply put they don't like winning customers and will limit you. Was on a good run of draw betting with stakes around £20-40. Then got limited. Avoid companies like these
Robin Banks
26 May 2021
Comment from ca.trustpilot.com
Don't deposit large amounts into Unibet! This is now day 5 in the verification process. It says it can take up to 72 hours. I deposited £3700. The account is frozen. They have verified the account but I still cannot get access to the funds. A complete joke. These guys are crooks!
Glen
25 May 2021
Comment from ca.trustpilot.com
Unibet should be renamed uni s-h-i-t-e. Beware do not join they asked me for everything under the sun for verification. Once verified after 12 days they decide they need to review my account for responsible gambling. During which time I can not withdraw. Bear in mind I only made one deposit with this rubbish company. Please take your business elsewhere!!!!
Сергей Терехов
25 May 2021
Comment from ca.trustpilot.com
Bad experience with them, bad customer service, and support, no chances to win big. 128 spins max vin 8£ 1 £ stake. Stay away from this site play live
Alireza Khosravi
18 May 2021
Comment from ca.trustpilot.com
I have been a long time customer spending money on unibet but not after this day on May 17 I bet on trident vs go game trident gets to 9-4 rounds technical issues happen and they forfeit the match and they don’t refund like who does that? I feel betraid they told me because vp was announced winner ? So what? They didn’t even play second map and now my team forfeits for technical issues that is on the hltv site and they still don’t refund me my bet 97 dollers lost to these nasty people but don’t worry you took my money but you you won’t get my deposit again if your going to play me like that.
Eddie Vabole
18 May 2021
Comment from ca.trustpilot.com
I really think that this, site scam. Lost couple of grand. My biggest + win was 18(GBP). 😁 😁 😁 Avoid this site by any cost.
Chelsea Gibson
17 May 2021
Comment from ca.trustpilot.com
New to unibet and I'm already 600 in and I haven't had a single win on the slots at all. All the other casinos I'm with I normally get a nice hit for every 100 I play on slots. So think it's time to close my account on here. They don't even entise new customers with some nice wins to keep them keen. Just happy to take take take all your money. They don't play fair at all. Bye unibet no more money from me now.
Owen
16 May 2021
Comment from ca.trustpilot.com
Wow what an absolute boring night 298 spins to get free spins, £1 spin that finally got the spins and got £8 what an absolute &*^)*&%(&^%_ forget this site people it's worst than the rest.
HS
15 May 2021
Comment from ca.trustpilot.com
Can't even this company 0 stars or else I would have. I registered with the casino site and provided my verification, which was approved. I deposited and made it to £10k and when I went to withdraw I couldn't. I was asked to verify documents which I did. But they kept on delaying not paying me. Which resulted me to lose the money. This is absolute joke. They are happy to get your money but take ages and make excuses to pay you your hard earned withdrawal. I am going to escalate this casino company to the relevant bodies.
Eddie Vabole
15 May 2021
Comment from ca.trustpilot.com
Absolute scam! Don't play here. This is a scam site.
Andrew Naylor
14 May 2021
Comment from ca.trustpilot.com
They barred me from any promotions because I was in profit, obviously didn’t admit this as it “confidential operating procedures” and would not confirm why. Joke of a company, the app is awful, worst I have experienced, at least I can close my account in profit, feel sorry for you guys who lost money being sucked into such a crap bookie! If you are thinking of opening an account, please don’t! TAB and sportsbet much better, stay away from ladbrokes, same crap
Mare Krasteska
13 May 2021
Comment from ca.trustpilot.com
I was about to win the jeck pot and they kicked me out of the game and blocked all of the games. Idi0ts. Mother fu3ers die in he'll. Stay away pleasee
Roberts
13 May 2021
Comment from ca.trustpilot.com
The person who checks the id is a jobsworth. Perfect photos of ID was required, but rejected. I tell you what, if you are going to reject them then I will spent my money elsewhere on the dozens of other sites. Your the only loser here not me.
Anton
12 May 2021
Comment from ca.trustpilot.com
awful!! i put down £500 deposit, for a long time i was playing and nearly always i would loose, until one day i have won £2,500. i tried to withdraw that money but they would ask for ID multiple amount of times, after a long time they SUSPENDED my account. i went to the live chat to ask what happened to my money and they told me i didn't pass my ID check. all my money was lost until i contacted thisisgambling.com, they helped me get it all back
Mess Loud
12 May 2021
Comment from ca.trustpilot.com
NEVER USE THESE PEOPLE! I lost 16k in one month. I was never asked about anything to do with responsible gambling until I had run out of money !!!! I asked why I had lost that in football betting and the only bonus the kept giving me was 50 free slot spins and 10p per stake ! It’s sickening. I made over 9 complaints all in all. They have ignored me since. I ring up and eventually they answer my problems and say I’ll get a call back. It NEVER happened. I opted to speak to a manager about my account and that manager didn’t exist. It’s common they leave the phone to keep ringing and not answer. All of them are unprofessional people in an office in Scotland. The whole company is disturbing. After losing everything they then thought they better follow protocol due my complaints and they sent me multiple things to verify myself. I’ve sent all my info to IBAS and another legal board due to the fact they blatantly ignore you. DO nOT LOSE YOUR MONEY WITH THESE FRAUDS
sarah smith
12 May 2021
Comment from ca.trustpilot.com
Good selection of slots but don't ever think you'll win more than you deposit because its never going to happen! rtp is a joke... you get little wins just enough to keep you playing...
Anon
12 May 2021
Comment from ca.trustpilot.com
Excellent US Sports offering with high limits. Highly recommended for US Sports bets.
Goncalo Lobato
11 May 2021
Comment from ca.trustpilot.com
Unibet closed my acc without reason and are refusing to give me my money back even after supplying passport and driving license. Terrible customer service and very arrogant.
Peter Plunkett
11 May 2021
Comment from ca.trustpilot.com
Don’t do it, this site is corrupt. Live casino constantly dodges all your numbers. Slots are a disgrace. We all need to take a reality check and swerve all these online sites. Take it from me YOU WILL NOT WIN !!!!!!
Andy Rogers
11 May 2021
Comment from ca.trustpilot.com
unicrap, what a awful crap betting company, a completer and utter joke who need to be investigated, there arrogance is beyond reproach they take your money and find ways to not give it back they ask for documents and more documents them wage slips bank statements , they will want to ring the work place and see how much tax to pay next, beware you ask them to remove your details and they say no and wont even accept a sars request a joke, unibet should call them selfs uni rip off or unifraud or uniscam
Itzcianboi
10 May 2021
Comment from ca.trustpilot.com
Deposited 250 euro through PayPal, you would think I deposited a million euro. They have frozen my account and asked for everything for verification. They even asked for bank statements even though I didn’t deposit through my bank. I have sent them everything and still not enough. I am now waiting on resolve to help me as had enough. Please avoid this company
From other planet
09 May 2021
Comment from ca.trustpilot.com
This is the worst ever app, first of all don’t register with them. You’ll have a big problem,. They take more than a week for your verification keeping blocked anything you had whitdraw, and after one weeek, they reject proof of is, just because they are thieves. Minus 5 stars. Awful!!
Mama Africaize
08 May 2021
Comment from ca.trustpilot.com
Been trying to get my account verified since November 2020, I guess they choose who can play on their site.
Albert Trotter
04 May 2021
Comment from ca.trustpilot.com
The only site that doesn't cover an important game in Scotland - the Scottish premiership league play off. No respect to people in Scotland. Closed account and will bet with companies that do. Wonder how many in Scotland feel the same, my mates who are Raith Rovers fans won't bet here again either!
Dimitri Papadog Peter
03 May 2021
Comment from ca.trustpilot.com
I play on this website more than 1000euro, i been losing all, very get big gain ... I dont know if that website trustable ... anyway dont go there, care of your money as well. Account closed for no raison and chat not helping you...
Iain T Wolkowski
01 May 2021
Comment from ca.trustpilot.com
My account was closed down by this company. I didn't do anything wrong. Unibet give me a notification that I am not playing with them anymore with no explanation. They choose which players they wanted and not us that is breach of equality act 2010 under protection characteristic. I bet one football game and actually won. Then next moment they closed my account down on yesterday. This company is a racist thug which other reviews have said. I am going to take this company to courts for legal proceedings against them for breaching the laws on equality act 2010 Yes this company is a racist.
Patrick Davison
01 May 2021
Comment from ca.trustpilot.com
I see all these reviews and can’t believe it I’ve been with Unibet for about 6 years use to use them a lot but stopped using the site for many years because the odds wasn’t as competitive as other sites but I’ve done a comparison with other sites and this has improved so I’ve started using again never had a issue with receiving winnings but if I do ever win my cash is in my bank account within 30 mins good fair site
Kev Duffield
29 April 2021
Comment from ca.trustpilot.com
Once you win they use a tracker to remember vpn and your account is issued a marker and your wins will never succeed your depost
Frank lov
26 April 2021
Comment from ca.trustpilot.com
Very average sports betting agency Reduce your bet from a $5,000 payout Small punter agency ok
Daniel Nohble
26 April 2021
Comment from ca.trustpilot.com
I had used unibet for the first time in nov 19, 2020 and I lost and didnt use it since till recently 2021. I had a glitch on the site it would show an error message and the spinning wheel loading when I made a deposit. Then after trying it again it made 4 deposits of 200 dollars totaling $800. I was frustrated but I thought it would not be a big issue and I just went to withdraw 750 as 200 was a promo amount to win 50 casino dollars. I then proceeded to bet with the remaining 50 and won a couple bets leaving me with close to 900 in the account. I noticed that the withdrawl was taking forever. Then they blocked my account and are having me verify the transactions from nov 19, 2020. At first I could not even recall the transaction as it had occurred so long ago. They then asked me for statements for that paypal, the card used on nov 19, 2020 when the recent transactions had nothing to do with nov 19, 2020. April 20th 2021 is when these deposits went in. They are making it a nightmare to get my own money 800 of which was incorrectly deposited and about hundred in profits. I am still waiting to be cleared to unblock my account and hopefully get my money back. Horrible company never seen anything like this. If they cared about verifying transactions they should do so before you even deposit not afterwards to con you out of your own money.
Carl Roscoe
24 April 2021
Comment from ca.trustpilot.com
Absolute nightmare withdrawing my winnings. I have already provided more than sufficient evidence of proof of address, but they still wish to drag their feet and use any tactic to not pay out. Worse experience of any online casino I've found - SIMPLY AVOID
Paul Coney
23 April 2021
Comment from ca.trustpilot.com
Broken silence thinks the slots are rigged,No they are not they are there for everyone to win day in day out ,You must be playing them wrong .lol what a clown
andrew gibson
22 April 2021
Comment from ca.trustpilot.com
There isn’t a zero....Happy to rinse my 15k on slots and tables with no result but to rub it in the last £500 i tried to withdraw they wanted that much information to verify me it became a joke.(had less information for my mortgage) Move on guys don’t use this site they are scamming vultures.
J white
21 April 2021
Comment from ca.trustpilot.com
I played on this site with no issues . Thought it was a good site. Never won but thats the chance you take. Next day I was asked for verification which I sent . Then my account got blocked. I have contacted there support to ask why . But 3 days later still no reply . Looks like they let you deposit and play then ask for verification and then block your account for no reason . To me this is a rip off site . Got an answer , you have gave us enough money now so time to close your account before you win. complete scam possibly fraud
Marta Sontowska
18 June 2021
Comment from ca.trustpilot.com
Can't say anything good about this site.Played few times and after long time I decided to try it once more maybe I will change my opinion.And I actually did change from bad to even worse.Games are rigged that is hard to even play normally and it's not a pleasure to watch being robbed.I don't recommend that site and not planning to play on this site ever again.
Can't say anything good about this site.Played few times and after long time I decided to try it once more maybe I will change my opinion.And I actually did change from bad to even worse.Games are rigged that is hard to even play normally and it's not a pleasure to watch being robbed.I don't recommend that site and not planning to play on this site ever again.