Unibet PLAYER REVIEWS(1195)
Broken Silence
20 April 2021
Comment from ca.trustpilot.com
Don't play here the slots are rigged over 1000 spins played and not one feature no wins above 1 pound they give u a few minor wins to start then lower ur rtp it's blatent trust me do not okay here
Cheryl Browning
18 April 2021
Comment from ca.trustpilot.com
Cant log on. Nobody answers my queries as to why I cant so I will join another bookie instead. Avoid unibet.
Eddie Felson
18 April 2021
Comment from ca.trustpilot.com
If i could give ZERO stars I would. Bs betting restrictions, a real FradyCat website, you can only ever get a portion of your bet down, they decide how much you get to bet. What a @$%&ing joke. Are you a real gaming company of just there for fluff. I liked it vetter when it was Stan James, atleast they would take your bets!
J Flynn
16 April 2021
Comment from ca.trustpilot.com
So I opened an account and 1 hour later and £500 down. I locked the account, absolutely terrible, I get the casino has the edge, but there is no way this casino is fair, I will definitely be going elsewhere to spend my money, somewhere where the play time is a pleasure and not a rip off.
Amanda
14 April 2021
Comment from ca.trustpilot.com
Don’t no why reviews are so bad I joined yesterday played a bit of money won 7k plus was in my bank this morning not 1 bad thing to say about this site! Did all the verification all fine 😁😁 definitely best site about
louisa philippou
14 April 2021
Comment from ca.trustpilot.com
Played a few times didn’t have any issues depositing or withdrawing. Deposited £500 went to withdraw £630. Told I need to speak to the verification team. I sent them all my documentation and hear absolutely nothing back for 2 weeks despite chasing it daily for a response. I’m frustration I ask for my account to be closed so that I can just have my funds. They’ve closed the account but not paid me as apparently the verification tram will be in touch. It’s been almost 3 weeks I’ve heard nothing and Unibet is not even giving me a rough timescale. I’m stressed and annoyed and will definitely not play with them again. I just want my money
Brandon
13 April 2021
Comment from ca.trustpilot.com
Allowed a 20 year old student to deposit £28000 within 18 hours, with no questions asked!! No player protection at all.
Tom
13 April 2021
Comment from ca.trustpilot.com
Disgraceful company, stole £420 from my wife because she put my phone number down instead of hers to avoid nuisance calls when they pass your data on. I will be contacting the UK gambling commission and I would strongly recommend you do the same.
stu lawrenson
25 January 2021
Comment from ca.trustpilot.com
Many moons ago, a bookmaker existed by the name of Stan James and unlike today, you could then get a decent bet on no problem and frequently at that. But sadly, fast forward time and the early onset of tooth decay had became rampant ( just like all the others ) and they were morphed into a company by the name of UNIBET. !!! There is more chance of breaking into fort knox than placing more than 3 or 4 winning bets with these spivs and you will be reduced to pennies immediately. Then try withdrawing your money and you'll still be at it 5 years later, after having sent them your life story, just prey that you don't have a doppelganger. They will welcome you with open arms for life though if you want to play casino.!!! ( yeah right ) Bookmakers is the last word that i would use to describe these, but two 5 letter ones would fit them perfectly...
Vlad Sergiu
25 January 2021
Comment from ca.trustpilot.com
Not good for me ,no pay at all . just eat ! i don t recomand it ! try somewhere else !
Alex Tiu
24 January 2021
Comment from ca.trustpilot.com
First time was ok the games give it something but in the last month every game is just runing without any kind of win is like doesn't have free spin bonus or any kind of win. Wtfk guys ? What happend with your casino 😡
melissa q
24 January 2021
Comment from ca.trustpilot.com
Unibet poker there is a big problem think its a con play lots of sites and there is something wrong
Jessica Loftus
24 January 2021
Comment from ca.trustpilot.com
I don't have a Unibet account. I never use gambling sites. Yet there was 30 euro then 40 euro and so on taken from my bank account. I rang my bank and froze my card. How can someone use my bank card without getting caught on this site if you have to give your email address etc. I asked Unibet to tell me the name given on the account that was using my card. They cant and ok that's fine but its like a scooby doo mystery. Nobody has my bank details especially a site like Unibet. P.S. after reading all the reviews on here I'm getting my backside to a solicitor what Unibet have done is wrong taking money from my bank account without my knowledge!!!!
Colin Currie
23 January 2021
Comment from ca.trustpilot.com
DIRTY THIEVING SCUMBAGS!!! QUICK ENOUGH TAKING MY DEPOSIT SO I WON £30 THEN THEY ASK FOR ALL RELEVANT DOCUMENTS ETC ETC, SO I SEND MULTIPLE DOCUMENTS FOR VERIFICATION AND THIS IS THE FIRST TIME ANY BETTING SITE HAS ASKED ME FOR A MARRIAGE CERTIFICATE EVEN THOUGH I CATEGORICALLY TOLD THEM I HAD NEVER BEEN MARRIED AND SO JUST RECEIVED AN EMAIL STATING The decision has been made to reject the documents you have sent in, close down your account permanently and confiscate the balance on the account. We are not given the reason for account closures, however i can tell you this decision was made at the highest level and will not be reversed. Please do not hesitate to contact me if I can be of any further assistance. PLEASE PEOPLE BEWARE AS THEY WILL TRY THIS ON WITH NOT JUST ME BUT ALOT OFF PEOPLE SO WHAT HAS HAPPENED HERE IS THEY HAVE BASICALLY JUST STOLE £30 FROM ME SO THIS HAS TO BE AGAINST THE LAW AS THIS IS JUST DOWNRIGHT THEFT AND I KNOW ITS ONLY £30 BUT ITS THE PRINCIPAL AS IF THEY CAN DO THIS 10 TIMES IN A DAY OR A WEEK WELL THEY ARE STEALING HUNDREDS OFF POUNDS FROM THERE CUSTOMERS BUT IN ACTUAL FACT I AM DELIGHTED ITS OVER AND DONE WITH AS THEY WERE LITERALLY THE WORST BETTING SITE I HAVE EVER JOINED AND NOW KNOWING THEY ARE CRIMINALS MAKES IT AN EASIER PILL TO SWALLOW KNOWING I WILL HAVE NO FURTHER BUSINESS WITH THEM ABSOLUTE ROBBING,STEALING LOWLIFE THIEFS AND I CANNOT WAIT UNTIL THE DAY THEY GET SHUT DOWN
Marta Sontowska
23 January 2021
Comment from ca.trustpilot.com
The worst Casino site.Scammed games and not enjoyed playing.Games catching errors all the time which saying that you not logged in when exiting the game you see you actually logged in but to disturb your play or prevent you from getting bonus they sending error message in purpose.Highly reccomending to avoid that site.
Phil Howard
21 January 2021
Comment from ca.trustpilot.com
Spent about 10k over the last weeks with about 3 features on the slots... the payout ratio is terrible. Never ever again will I deposit on that scam site
Kathleen Foster
20 January 2021
Comment from ca.trustpilot.com
If i could give no stars i would i won 9800 on Roulette and they have refused to pay me out only what i deposited they are bloody rubbish, i told them to go poke themselves
Edmond James
16 January 2021
Comment from ca.trustpilot.com
Winning time !! Thanks to betfred Many gamble but not all win, only those who follow the right part succeed in sports betting. This was side by edmond,I do bet a lot never for once have I recorded a good win till the day I seek the help of my female friend in my company who introduced me to the life savior am working with today i texted him on Instagram by the name EDMOND_TIPS just like my friend told me to do, I begged him to help me with his fixed tip for payment afterwinning that I will definitely stake huge and pay him afterwards, which I did on that first day and many more days till today, I have made of $700,000 and counting with this dude.
G. Lawson
16 January 2021
Comment from ca.trustpilot.com
Unfortunately, I am very sorry to trust this site. My damage has been enormous. All my money is lost. But then I started making great gains with {wvw BTCinterest . live}
Billy Thomas
15 January 2021
Comment from ca.trustpilot.com
6 Deposits, over 5 days - playing 5-6 different slots and not a single win. I have never experienced that on any other site in all my years of playing. "We are adjudicated to make sure our games are completely random" - give me a break!
JamesM
14 January 2021
Comment from ca.trustpilot.com
Unibet are consistently breaching their license conditions set by UKGC preventing customers withdrawing funds by only requesting verification at point of withdrawal. This is a breach of license conditions and they can be subject to regulatory action by UKGC as a result. I’ve read many reviews on here and elsewhere where other people have experienced the same. If you are in the UK and Unibet have done this to you please report it to the UKGC, the more people that report this the more likely they will face sanctions and regulatory action. These conditions are set by UKGC to prevent casinos from only requesting verification at point of withdrawal when this should be done before you are even allowed to deposit. Report to UKGC at info @ gamblingcommission.gov.uk Please avoid Unibet and use more reputable sites who abide by their license conditions that are set to protect consumers.
Rachel G
13 January 2021
Comment from ca.trustpilot.com
I won £5,448.92. Tried to withdraw, was asked for ID. I sent all requested ID for verification, now my account has been blocked and I have not received my money. Beware scamners.
Amarildo Qordja
13 January 2021
Comment from ca.trustpilot.com
I opened an account and bet yesterday, i won my bet and they told me i lost. Luckily i have a screen shot of it. Then the blocked my account with no explanation. Stay away if you want your money to be safe, i will contact them 1 more time and i will seek legal advice and act appropriate. Stay away!!!
Lieke Daan
13 January 2021
Comment from ca.trustpilot.com
So I finally got my withdrawal of 450 So sorry to say it’s a good site and my withdrawal took a day which was fabulous . Portia
anastasios m
12 January 2021
Comment from ca.trustpilot.com
This amazing company pays you in less than an hour!! I withdrew half an hour ago and have my money in my account. And this happened the last 3 times! Recommend to everyone
Kr
11 January 2021
Comment from ca.trustpilot.com
Horrible experience, they stole my money and closed my account. Thieves... STAY AWAY
Kristina
10 January 2021
Comment from ca.trustpilot.com
Very bad customer service. My accumulated bonus £90 bonus expired just before I managed to place the bet. By the time I manage to get on Live Chat which took ages, it was less than an hour since the expiration. They blatantly refused to reinstate the loss bonus and on the top of that the consultant was rude and patronising. The main customer team was as unhelpful. There are so many other better Sport Betting sites which are easier to use and the customer service team is helpful. Stay away
Marius Iftimi
10 January 2021
Comment from ca.trustpilot.com
Scam boots... scam site?!!! hand win all time play for 4h got Aa vs 2Q and 2Q win all in situation....with 2Q befor flop scam fk of !!!! KK vs 22 and etc ... is all scam win up til 1000 i played 100 times the same player win hand efter hand No mater the hand What is this crap.and max 3 time the played anonymt moust of the time tou risk 1 to win 1,5 realy???!!..boots they now befor the flop they win What is this before flop all times How to play with this ????!!!!!!!! They are scam... got nr 2 play for h again lost with best hand vs notning jus incredibil How this scam exist
George
09 January 2021
Comment from ca.trustpilot.com
Please everyone avoid this site at all costs. I opened account and went to live chat and I asked them if they would like any additional documents to verify it. They told me no. So I asked if they will request any later when I make withdrawal and specifically wrote that I can only provide online bank statement and I dont have any utility bills on my name. I been told its fine. So I deposited and I played all good. The second I requested £5 withdrawal they blocked account and asked for so many documents including paper bank statement from bank branch with photo next to my face :-) I gave them every single document in the world including my council tax bill which is biggest proof of address possible and they laughed at me. I told them they cant request what they want if I give them some clearly correct goverment document. They reply was : we can ask for anything at anytime if we want to. I am going to lawsuit with them as they broke gambling commision rule which states they cant ask for additional documents upon withdrawal if they could asked for them when opening account. Anyone would like to join lawsuit I am sure there are thousands of people who got scammed by this company.
Lieke Daan
09 January 2021
Comment from ca.trustpilot.com
This site really is a scam as people say So I try to withdraw my money 450 euros I was asked to verify even though this was done before so I did I send them my back account details everything. I was told 48h to 5 Today I got an email saying my account has been closed that I can’t login or do anything with my 450 it’s ridiculous that this company has a license to rip people off.. please people stay away from this site it’s a big scam. Yes
Paul Coney
09 January 2021
Comment from ca.trustpilot.com
My god!These clowns 🤡 unibet masquerading as bookmakers should be locked up and keys thrown away.Is there no one with any authority to get these clowns looked into,like if you stole a bar of mars in a shop you would be arrested on the spot and still these thieves are stealing 10s of thousands every day and are getting away with it id rather sniff covid all day than have a bet with these thieves.you have been warned and this is coming from someone with 40 yrs experience of rogue so called bookmakers.
Marius Macas
08 January 2021
Comment from ca.trustpilot.com
sam
06 January 2021
Comment from ca.trustpilot.com
no stars should have been an option for this disgusting firm. Bookmakers should act in a legitimate manner and have good customer relations. This firm is a skidmark on the betting industry. I signed up yesterday for a new account. Deposited £200 and placed my first bet of £40 as they were offering a free bet of that amount if the bet lost. Opening the account was easy enough, placing the first bet was easy enough. But then spent all day trying to place a bet and kept getting an error message. 'A technical error has occured. Please try again later'. So I email them and 24 hours later I'm still awaiting their reply, with £160 stuck in the account that I can't use. So I try to withdraw my money and guess what.....'oops you need to verify your account before you can make a withdrawal'. It's my effin money you scumbags. you should verify yourselves as a legitimate company before you allow people to open accounts and put peoples money on hold. But through all of it they haven't sent me one single email to tell me what to do or what the problem is even though I have sent them 3 emails now asking what the hell they think they are doing. Thank god there are proper bookmakers available. Unibet are an absolute disgrace and I would not recommend them to anyone. I will now complain to IBAS then maybe unibet might respond to communications. Very sour experience with these clowns
Jordan Gray
06 January 2021
Comment from ca.trustpilot.com
scam artists. dont pay out. make you jump through loops to get any money. stay far far away. customer service is shocking
Rodney Hurst
06 January 2021
Comment from ca.trustpilot.com
I provide betting advice and recently had 8 separate account holders have their accounts locked and funds frozen for absolutely no reason in the same week. This comprised around £25k of cash balances. Unibet hide behind verification as a means of keeping people's money locked up for as long as they can, using the most atrocious policies and conduct to justify their actions. My theory is that the company is either: 1. In serious financial difficulties. 2. Literally run by criminals as the policies this business use are essentially illegal. They use their delays to hope a % of people in their trap just give up. 3. Not really a bookmaker at all per se and make more money out of speculating with customers cash deposits than they do from sports betting. I have no reason to pick on Unibet. I indirectly control over 200 betting accounts with many bookies and have closures and verification issues with them all from time to time. However, of them all Unibet are in a league of their own with regards to criminal behaviour and highly suspicious business practices. Despite winning about 150k from them in 2019, none of my clients use this company any longer. If they don't steal your money and make you jump through hoops for 3 months to get it back, they will probably go out of business and your cash will vanish. AVOID LIKE THE PLAGUE
Avery Maher
05 January 2021
Comment from ca.trustpilot.com
I really don’t get these bad reviews as they are polar opposite of my experience. Ive only had a great experience with unibet, I use their live casino particularly the monopoly live game and they pay out in minutes every time.
Chloe
05 January 2021
Comment from ca.trustpilot.com
Fab site, No problems at all, once account was fully verified they pay out in MINUTES not days, MINUTES! Overall extremely happy with signing up to unibet 😁
Paul Coney
05 January 2021
Comment from ca.trustpilot.com
Mr Maher I take it that you’re a born loser with this outfit as they at unibet would ring the police if you are showing a profit and once you say you play the casino we’ll that’s enough for me........full stop Having said all that you have a bit to go before you catch up with this PR man for unibet called asheur.he has been writing same review this years word for word.
Howard
03 January 2021
Comment from ca.trustpilot.com
Why does it take so long to verify my account
B Hoggarth
01 January 2021
Comment from ca.trustpilot.com
UNIBET is a scam company, never, never give them your money! I was owed £42 from a win at Leeds Utd (Why do they get involved with a scam company like this too??) they take your money, never pay out... AVOID
Karen Marshal
30 December 2020
Comment from ca.trustpilot.com
I opened a Unibet account on the 19th dec in order to play a private poker tournament on 21st dec with some friends. Thinking everything was fine I deposited a mere £15 on the monday morning in order to register to my friends tourney, registered for the said tourney ( which was taking place later that evening ) however when I logged in to play the tourney my acc was disabled as they wanted ID. I was of course furious as I could not play the tourney ( at least that part of my funds went to a friend) In the meantime I sent them a photo of my driving licence, they then asked for a photo of the front and back of my bank card ( which I found a bit worrying) I also sent a full mortgage statement for proof of address ( dated within the last 90 days) and it was still not enough proof for them. Please DO NOT join this site, something is very wrong here. I am currently registering a complaint with the uk gambling commission. ( I would also add that I have lived at my address for many years)
Jason Sen
29 December 2020
Comment from ca.trustpilot.com
Welcome offer is a **scam**. Read the small print: You must deposit £100 but then must bet £2500 in order to receive a £100 bonus. PLUS YOU CANNOT WITHDRAW YOUR DEPOSIT. According to Nicola at UNIBET: Nicola: The bet 25 x is accumulative Nicola: So you spend the £200 and before anything can be withdrawn you need to wager £2500 IF YOU FALL FOR THE OFFER YOU CANNOT WITHDRAW YOUR DEPOSIT: Jason: If I deposit £100 now & decide not to use it can I withdraw immediately? Nicola: You have to wager all deposits 1 x Jason Jason: so once I deposit you keep the money? I cannot withdraw? Nicola: You would need to wager this 1 x Jason Jason: I need a yes or a no please. I do not understand Jason: once I deposit you keep the money? I cannot withdraw? Nicola failed to answer. UNBELIEVABLE!!! I will be reporting this to the Gibraltar financial services commission.
Paul Coney
28 December 2020
Comment from ca.trustpilot.com
He says their prices are better for most sports especially football well he is wrong because I go the best prices for all sports but like unibet I don’t pay up either so what’s the point of getting the best prices if you don’t get paid
Emma Cooney
26 December 2020
Comment from ca.trustpilot.com
Absolutely terrible this site account closed will NOT be playing here ever again
Benediktas Zvilaitis
26 December 2020
Comment from ca.trustpilot.com
I've been playing with unibet couple of years. My account was fully verified. On 23rd of December 2020 Unibet asked to verify my ID and address again. It was strange but I uploaded all documents they asked (it was very weird ones too like ID next to face, postal statement next to face etc.) after long wait of 70 hours to get verified my account was closed without any explanation and 240+ gbp inside the account was scammed. Why do I say scammed? Because I spoke to live chat and they said I won't get back my money back as they are winnings. However it was not winnings as I deposited more than withdrew. Case has been raised to Ecogra. Stay away from these Unibet scammers.
Alan Perry
25 December 2020
Comment from ca.trustpilot.com
I was winning last night was up about 16k and they blocked my account straight after winning a 6k win. I then tried to ring them the phone number wouldn't work I went on to the live chat and they kept saying to me "sir its Christmas" over and to all my questions and it was only Christmas eve. The live chat was very rude then cut me of I sent them loads of emails as I still had over 6k in my account they got back to me a day later saying they made the decision to close my account this was only because I was winning I asked over and over to why it was close and they just kept emailing me back saying we can make this decision at anytime and don't have to tell you why. The reason was I was winning and they closed my account I'm still trying to get my 6k balance but there not replying to me and I'm blocked of the live chat. Be very careful if your opening an account I wouldn't recommend it check other site reviews this site is by far the worst and staff are very rude and they say 24/7 contact and I'm still waiting for my reply
Jamie
22 December 2020
Comment from ca.trustpilot.com
Absolute joke of a bookmaker. Happy to take 8 deposits off me then the 2nd time I try to withdraw they block it and ask me to verify the account!! Surely if they wanted the account verified they should ask for that at sign up like the UKGC regulations says they should. I have sent them the documents they have asked for and they still aren't budging and this isn't a small amount of money we're talking about here it's a 1.5k withdrawal as well as a 4k balance. Absolute disgrace don't waste your time or money and just bet with one of the brand names who care about their customers.
Bob B Williams
21 December 2020
Comment from ca.trustpilot.com
This is ashamed, I see I’m not the only one having problems with Unibet not responding or not verifying my account. I been waiting 4 days to hear back. Within that time I heard back 3 times from DraftKing.I tried to branch out and use Unibet. But I think I’m going back to DraftKing and FanDuel.smh...Technology is too advance too be having these troubles.
AdriVerst
19 December 2020
Comment from ca.trustpilot.com
Started the verification process 4 weeks ago. Uploaded the documents and after a week still no verification whilst their site says: usually 48 hours, can take up to 5 working days. So I contacted support and they told me that there was a queue so it would take a little longer. Finally after two weeks I had to provide new documents. Okay no problem, provided new documents and asked support if they could have a look to see if everything is in order. They told me it was all in order and there security department will have a look at it. Assuming that the process already started the documents would be reviewed sooner. Contacted support again after a week and they told me to wait another 5 working days! So again I had to wait a total of two weeks to get reviewed.in Today I logged my account and saw that a document was rejected because it wasn’t readable. How do you mean not readable? Is it me or didn’t I ask support when I uploaded the documents two weeks ago to have a look at it..? So again uploaded the requested document and contacted support to tell them I’m not going to wait another 14 days for another review, because I’ve asked support two weeks ago if the documents were okay for verification. It felt to me that they flipped the bird and told me to wait again another 14 days for the new review. Bravo to you Unibet. If support told me back then document wasn’t readable I could have uploaded a new one. Now I’ll be waiting a total of 6 weeks to get verified if everything is in order, but believe me there will be probably something else that needs to verified...
Kyle Vaughan
21 April 2021
Comment from ca.trustpilot.com
Horrible stakes and the amount of near misses on bonus/scatters makes you expect rigged slots. 30-50$ on .20 cent slots shouldn't have you see 15-20 near misses on scatters... 350$ gave me 1800$ stakes 1450$ winings, run form this place
Horrible stakes and the amount of near misses on bonus/scatters makes you expect rigged slots.
30-50$ on .20 cent slots shouldn't have you see 15-20 near misses on scatters…
350$ gave me 1800$ stakes 1450$ winings, run form this place