Unibet PLAYER REVIEWS(1196)
Peter 50
26 May 2020
Comment from ca.trustpilot.com
All that carry on you had will probably have been because of me,Apologies, I have been on a gamstop ban for years and I cracked a few months ago and decided to send money over to our lasses bank account and register with an online casino, I chose unibet, one I was already banned from , Anyway I thought Id try it and see if I could make a deposit as they always ask for ID or a phone call maybe, This was about 3 months ago I joined and I clicked straight onto the banking page with an account in our lasses name and was able to deposit.I checked for the verification process and it said no need to upload anything you are good to go .. When I seen this I thought right I am back and they aint even asked for a single document ..months went by until today, A few grand down and some complaints on live chat they said no more deposits until u verify, I went on live chat and said u have had me down as verified for months all this is a bit late in the day.. I then told them who I really was and they had done nothing to check who was actually playing that site.I have sent off a complaint about duty of care the gambling commission state all new players should be properly verified before making any deposits or withdrawals , I never won a penny or took a penny from them just lost big time.they have responded this afternoon with an email but I will take it to the gambling commission if I am not satisfied with what ever excuse they have for not checking me,even if it just stops them reeling in any more addicts like myself.
Nathan Garry
26 May 2020
Comment from ca.trustpilot.com
SCAMMERS! I deposited £15 so that I could access a free bet offer they had on. They allowed me to sign up and then deposit money and wait till I put money in to tell me that my account needed verification. The verification process is long winded and absolutely unnecessary. They ask for Passport, Driving Licence, Letter, Front and Back of bank card. I got in touch and said that I would rather a refund then go through this loong winded process to which they said that I cannot have a refund until I was verified. They said they would accept driving licence as proof of address, once I sent that they then said I need to send them one of very few documents they find acceptable because now driving licence isn't proof of address. I lost my card which I paid with, they're offering no solution other than for me to find my card or I don't get the money. After telling them that they're technically stealing from me and that what they're doing is illegal they now want me to ring the bank which you can't get through too because of Covid-19 and get them to send me something verifying that my card was lost. At which point they still want me to send a picture of another card. Absolute Joke. STAY AWAY and run this shocking company out of business by not using them.
Ash
25 May 2020
Comment from ca.trustpilot.com
I do not get the good reviews on here! There is no real game play lots of empty spins little payout wins couldn't tell you about withdrawal times as never git the privilege closed my account
antanas lon
24 May 2020
Comment from ca.trustpilot.com
my account got blocked without reason, also couldn't explain. AVOID THIS COMPANY will take your money
Alex Ghergut
23 May 2020
Comment from ca.trustpilot.com
Unibet mobile app: 8/10 But the things that happens to poker game situations are very, very strange. Suddenly, you wake up with a dude who's constantly folded or playing only the good cards, go all in with an poor hand and catch you with an AK and he wins. There are many situations in which 2 players goes all and the third one (mostly on the position after yours) calls with an impossible hand like A 10 off suit and he catch straight, full house, flushes with 4 cards on the board, etc. I thnk there are some strange loops on their poker software that disadvantages the real poker strategies to make their application to be played only by gamblers. Or maybe just bots. So, my review over the poker playing on unibet is stay away from this site if you are thinking to play and win with poker strategies. If you are a gambler, good luck! You will need it!
Jim
23 May 2020
Comment from ca.trustpilot.com
This is the worst betting App of them all for a multitude of reasons. #1 why do they need your location on? #2 they bombard you with emails after signing up of promises for free bets and spins that end up in nothing. #3 they then promote and promise great prizes for playing live roulette with more freebies that just don't materialise at all. #4 last but certainly not least the live blackjack lol hilarious every hand is 13 14 or 15 whilst the dealer always gets a playing card first King Queen etc with another high card. #6 Watch the chat room while people are getting their cards every is saying the same thing 13 14 or 15 whilst the dealer gets the great hand. . #7 To conclude it's a scam you've literally no chance ar any level and the bonus and freebies never materialize.
Tom
23 May 2020
Comment from ca.trustpilot.com
Wouldn’t trust Unibet at all. Most companies are satisfied with driving licence as identification.. these wanted a picture of the card and bank statement on top. Further on I made and account for my mum as she’s likes a bit of a gamble and saw a promotion she liked so I signed her up with all the correct details apart from I added £10 from my card which she gave me back in cash.. and without knowing you shouldn’t use third party cards as it’s one of her first times online she won 800 and as soon as we explained the situation to them they blocked the account and refused to pay out.. I’d stay right clear of these cons keep ur money or play elsewhere
Wayne Wilson
20 May 2020
Comment from ca.trustpilot.com
Opened an account this morning, Deposited £100 played Virtual Roulette Nd won £900 withdrawal was in my account within 30 mins Best experience so far with online gambling I only play the same site just the once so sorry Unibet won’t be playing again but 5* for you, by far the best gambling site as yet, unlike Playojo Omg avoid them like the plague!!!! Trying to withdraw winnings from them OMG!!
Declan johnson
19 May 2020
Comment from ca.trustpilot.com
Be very carefull of this site! I have issues with gambling and sadly caved in on this lockdown when had been doing great! I signed up to this site whilst been registered on gamstop and they did not bother verifying account whilst I lost whole life savings , rent and family now - 5k in space of 3 weeks Spoke to gamstop who told me to speak gambling Commission who then told me to complain to company so I did and all I got back of a guy called Richard is will reply in next 8 weeks Yes 8 weeks and not a single apology Horrible company with no respect for people’s issues or life’s
craig binnie
18 May 2020
Comment from ca.trustpilot.com
ive never felt the need to write a bad review before and i know its called gambling for a reason, i have played on several slot sites in the past but the slots on Unibet are appalling endless spins of winning little to nothing very little bonus rounds and compared to other sites they just dont feel right call it bad luck if you will but in my experience these are the worst ive played other sites with the same games play far better .... stay well clear of their slots
Boris Medo
18 May 2020
Comment from ca.trustpilot.com
All Gamblers beware of any gambling company. They are very similar. I know most of you are really addicted and continue keep playing because of your greedy mind. You are wont be go to game care and ask for help or tell your parents and friends, because no one will be understand you. I had very long gambling experiences with all companies in the UK. They does not care about your gambling problems. They are really know you got problem, but they let you keep playing. During 10 years I put down almost 200 000 pounds from hard working money into the gambling industry. I know I am very very stupid. Basically this company is responsible like others they are really totally ruined my life. I am finished now, because I have no job, no savings, no support from anyone. I am done really bad way, but now I realized I needed to finished. All companies having rob me. Gambling is not essential business. Just make you feeling worse and worse and regrets and no holidays and every pay day you will playing casino until you are lost every penny. If you had lucky might be next day afterwards. They are rob you legal way unfortunately. You are feeling I am only angry, because I lost all money there, but also you think you are responsible. Everyone I can tell you. I thought every single year I will be learn how to be responsible, but there is no way. They are having millions customers which are very naive. Millions loosers and employed just 1000 people with zero contracts. If you stop gambling today you will help yourself and your family finally more than ever. Now is big crisis. All essential business are needed your support. Please stop support companies which already made billions from you and that will be continue. Those companies are evil our society. If most people stop gambling today other business will have rising their business and will offer more jobs and prosperity in our society. Trust me I having 10 years of experience I litteraly I wasting all my money all those companies.
Gerrard
16 May 2020
Comment from ca.trustpilot.com
A complete con, no promotion £40 , absolute con
Natasha pleasants
13 May 2020
Comment from ca.trustpilot.com
I have been a member of Unibet for a very long time and have made loads of deposits. Over 2 weeks ago i suddenly received an email to say my account has been suspended and that they will get back in touch with me. Well they still have not. Despite numerous emails to them sent over a week ago there has still been no valid reason for suspension and still no communication from them at all. Also the staff on live chat are very rude and not very helpful. Bad service all way round. Not at all happy.
Warren Keen
13 May 2020
Comment from ca.trustpilot.com
I've tested a lot of casinos over the years and many do make you wait weeks for a withdrawal and verification delays. Unibet however so far has been a good experience. Automatic verification on sign up, withdrawals in most cases within 12 hours. I was a bit spectical at first after reading reviews on here and I did have to work quite hard before the enjoyment began. £200 deposited before I noticed more consistent wins. So hang in there a good win ratio is possible. I'll come back here and give 5 stars if unibet continues to be fair play to there customers.
David Heydt
10 May 2020
Comment from ca.trustpilot.com
I see a lot of recent bad reviews and wanted to share mine. I made a deposit, received my bonus match and met the wagering requirements (did take awhile but I wasn't planning on cashing out right away), then cashed out and received my money in my account in about 12 hours. So far they have had the quickest payout of any online casino I have used. The slots were up and down as they should be. I did go on some dry runs though. That's just slots. I didn't notice anything unusual like I have with a few other online casinos.
Luke Strong
04 May 2020
Comment from ca.trustpilot.com
The worst betting site I’ve used! I selected the £40 no risk several times but still didn’t give it me!!! My wife signed up at the same time, it kept saying ‘you need to verify account’ but she went to account verification and it say ‘your all good, enjoy our site’. What a joke site! AVOID!
d knight
30 April 2020
Comment from ca.trustpilot.com
We all need refunds from this sad online gambling site so many bad bad reviews. Thay take advantage of problem gamblers. I had 8 account s with different sites and unibet was the worst and that is true please do not use .
veronica wilson
30 April 2020
Comment from ca.trustpilot.com
dont worry about withdrawals,you will never have the opportunity
Justin
29 April 2020
Comment from ca.trustpilot.com
Slots are sometimes fair, but BLACKJACK IS A JOKE! I get blackjack and almost every time so does dealer so it pushes the bet. BTW do you know how often this could possibly happen? It's minuscule. But that's what almost every blackjack session has done for me. Do you think it's possible for dealer to get 10+ on almost every first card, well it happens here to me so you want odds, just go to a real casino because these odds don't seem even close to real. SAVE YOUR MONEY.
presamicke
29 April 2020
Comment from ca.trustpilot.com
Have anyone else been robben from them? They stole 15k euros from my account. I been betting there for months and had a few withdrawels (not sure if im up or down). Then all of the sudden they freeze my account and i get a message from a retired guy called George Debrincat with the explanation that its not my account or something in that line. Asked my rich friends about this George, and they told me hes involved in the Panama Paper scandal. This just makes me sick. I could really use that money when im unemploy during the Corona times.
Jake Whitehead
27 April 2020
Comment from ca.trustpilot.com
£510 on slots had no bonus It’s shocking Don’t use uni bet trust me they are bad Try casumo there normally good with RTP
ml
27 April 2020
Comment from ca.trustpilot.com
Thought i would give this site another go.. still appalling payouts, unbelievable really only 50p and £1 wins for a £1 stake but mostly empty spins, hundreds running into thousands of spins. hardly ever pays bonus rounds, 25 times play thru on offers. not good try another site if you are looking for decent gaming because this one simply isn't. now excluded for five years as there is no option to close your account!
Jean M
25 April 2020
Comment from ca.trustpilot.com
This is an email i received after complaining about being disconnected by the site (not my computer or network as i was able to navigate around other sites). My wifi remained connected. The site said i had timed out and had been inactive but i was playing for half an hour. There was a Unibet Service issue. I tried to get back in but the same message came up. The spelling and Grammar shows how much care is given to Customer Service. Dear Customer Thank you for your recent contact. You was playing in a €1.00 MTT tournament ID 18312622 when you lost connection. All the other players were connected and continue to play without issue, raising, folding and checking on the hands for the remainder of the game - meaning it was an issue from your side, not from the site. You can see from the poker lobby that the game carried on without you and all other players remained connected to complete the game. As a one off goodwill gesture, we have refunded her buy in of 87p. Please ensure to make sure when you are playing on the site you are using a stable Wifi connection, and keeps all other tabs and computed usage outside of the poker software to a minimum to ensure you can keep connected. Thank you for your co-operation. Please do not hesitate to contact me if I can be of any further assistance. Kind regards, Nicola
Darren Lewis
25 April 2020
Comment from ca.trustpilot.com
poor do not join unibet im sure its a scam twice while playing live roulette i won and the server disconnected then reloaded a few rounds later without my winnings one was a lightning round and should have paid 50× the winnings i got on live chat where i was told i had cancelled the bet which is not true reporting unibet to the ombudsman complete utter joke of a company IF YOU WANT A PROPER REAL ONLINE GAMING SITE USE SKY VEGAS they give u your winnings without issue unibet and there customer service stall are liars and thieves BE WARNED UNIBET IS A SCAM
Bev Kaywood
22 April 2020
Comment from ca.trustpilot.com
customer service terrible. I joined this site, I uploaded documents - driving licence - within 50 seconds my account was BLOCKED. The message I got was that I had joined the site when I was under age. As I am over 50 - that is a joke. No response whatsoever from them. But when they have all your information including photo id etc, then block your account, that becomes suspicious.
Beth Wylde
20 April 2020
Comment from ca.trustpilot.com
Gem Gaff
19 April 2020
Comment from ca.trustpilot.com
Reliable, quick and lots to chose from.
Jack mac
19 April 2020
Comment from ca.trustpilot.com
A good bookmaker and casino site with a number of payment options,promotions and quick withdrawals.
Paul Roberts
19 April 2020
Comment from ca.trustpilot.com
When looking at MY BETS I find the writing very small, but I do like the style.
edward
19 April 2020
Comment from ca.trustpilot.com
Unibet offer the worst bonuses of all major online bookmakers. There's always a catch either gamble a large amount and receive your bonus or... Gamble your bonus winnings a stupid amount of times. Nothing is free.. Most other major bookmakers are much much fairer. Especially Paddy Power and Skybet
Steven Mccormick
19 April 2020
Comment from ca.trustpilot.com
Great odds and regular promos.
Lliam Dewar
19 April 2020
Comment from ca.trustpilot.com
Brilliant service they cover all sports and are fast to pay out on winning bets
Rick zorrr
19 April 2020
Comment from ca.trustpilot.com
So far so good not anything to complain about kyc was easy live chat is helpful they offer many offers. And a range of offers so sports bets vertual sports bet slots live casino. Only slots really appeal to me but each to our own. Withdrawal are usually within 24 hours via visa. Pretty good selection of providers and slots. As usual with most sites more slots is better . All in all 5* well done uni bet. I've never left a review for any casino befor.
jason dodd
19 April 2020
Comment from ca.trustpilot.com
One of the better sites I play on .Fast payouts if your lucky enough to have a l.win 👍
Rebecca
19 April 2020
Comment from ca.trustpilot.com
Fast payouts , quick answers from live support . Never had an issue with these Guys!! Keep it up ! :) Username bex2411
Sharon M Herbert
19 April 2020
Comment from ca.trustpilot.com
Easy to use bonuses often when your a regular player all gambling options available any updates regular on offers and bonuses email text. Small betting available. A+ app and site. Enjoyable games great variety too.
Tony Purkiss
19 April 2020
Comment from ca.trustpilot.com
The site seems easy to use and no real problems using it.. it does look a bit dated compared to others.
Derek Brown
19 April 2020
Comment from ca.trustpilot.com
Good site, can be a bit slow at times but the first site I goto when betting
Eddie
19 April 2020
Comment from ca.trustpilot.com
This bookmaker only want Mug punters, They will take money off you all day long when your losing but as soon as you start winning they slap restrictions on your account. The millions they earn each year and they couldn't lay £5 at 9/2, what a an absolute JOKE!!. Use someone else who will take your money Win or Lose
param130
18 April 2020
Comment from ca.trustpilot.com
happy with the fast withdraws but its getting so much annoying that every withdraw after some time they need a document , its becoming a cycle now. I have funds frozen in my account but now they are rejecting my document again and again .
Uber Than Uber Man
16 April 2020
Comment from ca.trustpilot.com
I absorb energy from Unibet member's families and people who steal my KOMs on bike. They owe me money for 200 years+. INSOMNIA AND MUSCLE BREAKDOWN TO THOSE FVCKERS AND THEIR FAMILIES. AUN BLANCO !!!!!!!!!!!!!!
Gheorghe Margarit
14 April 2020
Comment from ca.trustpilot.com
Buzatu
13 April 2020
Comment from ca.trustpilot.com
I‘m amassed how many people got robbed by unibet. After a 6 months verification, they closed my account permanently and steal my own deposited money without any reason. I have provided them plenty of documents, selfies, even proceeded a phone verification. I asked for wire transfer just in case to confirm that I am the owner of the account, but no cooperation from their side. Stay away from this scammers.
Mark Wilson
08 April 2020
Comment from ca.trustpilot.com
Still have my money after a month. Sent them all my ID and still being arrogant saying it's not enough proof! The government have just accepted the very same documents. Avoid them like Cov-Id19 - scam artists!!!
d knight
03 April 2020
Comment from ca.trustpilot.com
Just been looking at my bank statements 20 th of March 2019 this is for one day. I deposited 2 x 400.13x300 3x200.2x100 over 5000 deposit I was a problem gambler at the time looking back they should of put a block on my account until .I could prove proof of source my deposits was taken by FIRST clear ltd which looks at bit funny. They have a DUTY of care this can not be right unibet real do need investigating by the gambling commission.
Uber Than Uber Man
02 April 2020
Comment from ca.trustpilot.com
I SWEAR ON THEIR FAMILIES I have power over them. They may've threatened to call police over me... I say come to London and face me one on one you'd get beaten the sh/t out in front of wives cvnts you're all dead and you know it. I control women's thought waves in this city and Unibet scammers' bodily weaknesses will manifest and they will realize this over time as my thought waves are more deadlier than coronavirus.
Labindra Subedi
02 April 2020
Comment from ca.trustpilot.com
They like to hold customer's fund making excuses like your verification is not done. While we send the documents they say your documents don't meet our criteria whilst it says clearly on their required documents list like proof of ID, Proof of address and so on. They make excuses like your ID is a blur after I send the High-resolution picture they again ask me to send holding ID next to my face then they asked me to send proof id, I sent them Online statement they asked me to send postal one which I sent as well but after that they made an excuse of the document is not clear and asking me to hold statement next to my face again. They clearly do have intention of not giving our fund back even they threatened to close my account with the money on it lame excuse of forfeited, all I am waiting them to be sued soon because of the extra hassle they giving to the customer's making their own rules not complying with Gambling commission regulation.
TONY
29 March 2020
Comment from ca.trustpilot.com
I was a member of Stan James and my account was migrated to UNIBET. i ALONG WITH 2 FRIENDS I introduce have had no problems at all. Fast withdrawals in 12 hours or less. Sports Bets / Casino / Poker / Offers amazing and fair. Win or lose enjoy and simple never bet more than you can afford. The BAD Reviews seem to be sour grapes because you don;t bet for pleasure or fun. Yes we ALL want to win but Gamble Responsibly as they say.
Norbert Petykó
28 March 2020
Comment from ca.trustpilot.com
They're watching your play everytime! The hexapoker application is a big cheating. I know that the poker depends on the knowledge, luck, ect....but some hands is very ridiculous. Statistically unbelievable...truly! I cannot prove it that's my bad. But.....Several times they deduct my money from 1 to 50€ stack and I could not play, just took away the money. I tried to ask some aid from the help center and explain the situation (with the exact time, where and what happened) in chat room but the assistant was just accept my problem and quit from the room. And now my account is blocked, also with my money. I don't think it's fair, moreover a shame.
Uber Than Uber Man
27 May 2020
Comment from ca.trustpilot.com
Also anyone in this country, any englitch who doesn't like me with money owes their bodies a fvckin breakdown. That includes gambling / lottery scammers all the way to beeches and leeches that didn't give me the job. You'll gain weight and my energy will create a weight plateau in you too. May the force be with you I mean may the overriding force be towards you forever more. As for the idiot who threatened to call the police look in the mirror and admit defeat that I AM a white man better looking than you and will function as such. ⚡⚡⚡
Also anyone in this country, any englitch who doesn't like me with money owes their bodies a fvckin breakdown. That includes gambling / lottery scammers all the way to beeches and leeches that didn't give me the job. You'll gain weight and my energy will create a weight plateau in you too. May the force be with you I mean may the overriding force be towards you forever more. As for the idiot who threatened to call the police look in the mirror and admit defeat that I AM a white man better looking than you and will function as such. ⚡⚡⚡