Unibet PLAYER REVIEWS(1196)
B Hoggarth
27 March 2020
Comment from ca.trustpilot.com
I have emailed, there are no other contact details on their website. I used them once at a Leeds Utd game and won £42 for a £15 cash stake. I've emailed, no reply, opened an account so it could be credited, nothing, its like taking money under false pretenses. Impossible to get my money. Do NOT use them !
David
26 March 2020
Comment from ca.trustpilot.com
DO NOT PLAY THEIR GAMES ON CASINO SPENT 1800 OVER A FEW DAYS ON ONE GAME WITH NOTHING SIGNIFICANT IN RETURN CONSIDERING THE PERCENTAGE RETURN. WHEN GETTING INTO THE FEATURE I WON £1 THANKS UNIBET FOR NOT PLAYING FAIR!!! A WARNING FOR PEOPLE WHO GAMBLE AND CAN'T REALLY AFFORD IT IN THESE TOUGH TIMES.
Crystal
26 March 2020
Comment from ca.trustpilot.com
Worst casino ever. Don't waste your money!
Arnold
25 March 2020
Comment from ca.trustpilot.com
Been using Unibet for years now and i can tell you that they are OKE until you need the customer service. The customer service is awful, just awful, they don't help, they talk bad English and it's always the customers fault. Wrong statistics on the website is not Unibet's fault, its the responsibility of the customer to double check the stats before placing a bet. They also resettle bets 2 days later as lost and during matches the remove markets for football games such as card markets for example. The Evolution casino they offer for the roulette is bad. The wheel most of the time is legit, but sometimes the wheel goes crazy and even though the ball is in red for example the ball starts shaking and goes into black. When you are in the casino and playing roulette there is a chat and most of the times it goes like: scam! magnet! Few days ago there were 20 blacks in a row and sure that can happen, but a few times the ball bumped out of the slot like there was a trampoline. Then after the run, where the fall fell into was where the ball stayed and before that it would go out of it every time like magic. Never had problems with paying out. 2 stars, i was doubting between 1, but there is some decent stuff and the site looks good. Because of my country i can't use bet365 for example so Unibet is an ok alternative. But removing markets during football games or when you place a bet on a game it just disappears those things are super frustrating. Happens way too often and customer service does nothing. When you need them you're fckd. In short this is it, ofc there are more things to dislike, but in general this is it.
N
22 March 2020
Comment from ca.trustpilot.com
Just know if you win big you won’t get your money
Ian Piper
19 March 2020
Comment from ca.trustpilot.com
Easy deposits and fast cash outs. Also have lots of bonus incentives. Never had any issues with this site.
дщд дщдщдщ
19 March 2020
Comment from ca.trustpilot.com
Many person as frauded by this company, dont deal with it. thousand accounts including my are frozen with good money. This is a typical answer: Thank you for sending documentation. Following my previous email, your document has been reviewed, however, our security team's decision stands and the account will remain closed with the funds within it frozen.
Alex xYw
19 March 2020
Comment from ca.trustpilot.com
Worst costumer service in the entire industry,very rude and have 1000 departments and you need to wait so long for them to resolve and they even make you to wait 2 3 days not resolving nothing in the current day you will contact them and to withdraw it's a pain avoid this is one of the worst online casino I ever play
Josey wales
19 March 2020
Comment from ca.trustpilot.com
I have used Unibet many times for my football bets and for games / Casino....And I have nothing but praise for them as a company, Plenty good games to choose from...the site is easy to manoeuvre around and if your lucky enough to win some cash then they payout quickly and keep you informed along the way ( which is a nice touch ) I am not one for writing reviews to be honest, But thought I would make an exception this time...Give credit where its due. Give them a whirl and find out for yourself....Are you feeling Lucky ?
Chris hansell
19 March 2020
Comment from ca.trustpilot.com
Not a bad site plenty of games,only complaint is the time it takes for unibet to payout their are some sites pay winnings into your account within a few hours
SpareTelly
19 March 2020
Comment from ca.trustpilot.com
Good site to play online. Not enough free spins and free tickets in my opinion x
Roy Mason
19 March 2020
Comment from ca.trustpilot.com
Excellent Good Customer Service A great selection of Slot Casino and Jackpot games available also It'll be nice too see a few deposit bonuses 😃😃😃😃😃
Tasha
19 March 2020
Comment from ca.trustpilot.com
If I could give a 0000 I would....This is the absolute worst casino I have ever played at. The game freezes on wilds forcing you to refresh then the wilds are gone It was so bad I started recording everytimeit did it. . You are not given a fair chance... I would not recommend this casino. I WILLNEVER PLAY ATTHIS CASINO AGAIN.
joel
18 March 2020
Comment from ca.trustpilot.com
Great service!
Uber Than Uber Man
18 March 2020
Comment from ca.trustpilot.com
i swear on their families and the uk euromillions winner of this last draw's too. I'm extracting luck from both of them.
James
17 March 2020
Comment from ca.trustpilot.com
The site itself is well presented and the variety of games is fantastic. However, unibet is renowned for their games paying out exceptionally less than other casinos, which I have to agree on based on all 5 of my deposits. Their games feel too artificial and not genuine. I can understand how they're able to offer such high bonuses now, as the games you put the money into don't return much back. Their wagering is low on bonus funds should you win, which is good at only x25 the bonus amount. I strongly cannot recommend this site, as the games don't feel genuine, and on all deposit occasions never had a mediocre payout, let alone a good one. Dead spin city. This site is sistered with bingo.com, which I advise to stay away from both.
limwei
12 March 2020
Comment from ca.trustpilot.com
I have asked customer support whether I need to verify my account right after account registered, all I get is my account is free to go. Freeze my account after I make a bet. I was told that my bank statement is fake?? WDF man, I requested it from Monzo and that is what I got now you're saying its fake??? So you just make money out of everyone like that??? VERY NOOB SECURITY TEAM
Hydra
12 March 2020
Comment from ca.trustpilot.com
Stole my money with no reason. They claim for identity and player security and after sending government issued id and bank statements they reply saying they want a photograph of the bank card. I sent a bank statement with the transaction and last digits of the card number visible yet they just retained my funds and cannot be bothered to even give an explanation, or any reply at all for that matter. This is because what they are doing is theft period. Please answer that 6-question survey and help me change the industry https://forms. gle/YbNttedF8cpxjcXE8
Joel Manuvelpillai
11 March 2020
Comment from ca.trustpilot.com
I have just registered and transferred 2x125 euros. However they have now blocked my account because they need to verify my identity and it will take 10 days. So I cannot place any bets today. I will not be interested in 10 days. They of course do not want to reimburse me! Outrageous!
d knight
10 March 2020
Comment from ca.trustpilot.com
PLEASE READ MY REVIEWS.GAMBLING COMMISSION. THESE LICENCES ENSURE THAT PROVIDE A SERVICE THAT IS COMPLETELY FAIR TO ALL PEOPLE USING THE SITE SO WHAT Happened to me THEN
errorman.org
09 March 2020
Comment from ca.trustpilot.com
😈😈😈😈😈😈 😈😈😈😈😈😈 😈😈😈😈😈😈 🏴☠️🖕
Leo Hubert
08 March 2020
Comment from ca.trustpilot.com
You start winning, they block your account, was really shocked when I couldn't access my account anymore when I had 5K on it. But at the end they processed my withdrawal and I received the funds but couldn't continue playing.
Damir Mesic
08 March 2020
Comment from ca.trustpilot.com
So i was playing the Casion games on Unibet and first day i pay in 30 Euro and lost. Ok not bad. Few days later i did the same, again 30 Euro. I did it 6 times each 30 euro so i spend in one month 180 Euro and never even got 5 Euro over my new payment so always just pay in and drop to zero and playing games at 0.20 Euro bet per round. So i Pay another 30 Euro, total 210 and wow i got to 112 Euro. Nice but still 100 down. So i said lets play a bit maybe i get to 140 or 150 and then its good. Well that was obviously not the case. I played and played and played and nothing came. I play 5 -10 rounds spend 2 euro and win 0.08 Euro in 10 rounds. It keept going down and down and down and not a single free spins or bonus game till i got to 6.40 Euro so it took me 105.60 Euro to get one time free spins and i got 15 free spins. So i lost 105 Euro to end with one time 15 free spins and i get 2.73 Euro from 15 spins. Whats more prooving that this site is just scam and cheat. After i got the big win ( i had around 42 Euro and got a big win of 70 Euro in one turn) and got to 112 Euro. Then i press to roll again and i get the message " a server error occured pls restart the game". So i reload the site open up the same game and well down ti 6.40 Euro once 15 free spins and get 2.73 Euro. Wow you take 105 Euro just to give me 2,73 bqack to keep me playin?? Absolute scam site. I learned my lesson, never trust online casino sites they are all scammers and Unibet is the worst
Grant Cooper
07 March 2020
Comment from ca.trustpilot.com
Absolute scam site, Was a customer on StanJames for about 15 years, they were then bought out by unibet and my account then became a unibet account, placed a few bets and made some withdrawals no problem at all then 2 weeks ago I made a withdrawal on the 27th of Feb by Neteller after having deposited the day before and won some money, I woke up the next morning expecting the money to be in my neteller account, I logged into my unibet account to see what the issue was and there was a message saying I needed to verify my account, clicked on this message and it said "proof of address" needs to be verified, this is where it gets funny, I went onto live chat and asked what I needed to do to verify this, they told me I had to send them photos of my passport or driving license, selfies holding the driving license next to my face and also a photo and seflie next to my face of a bank statement or utility bill that was dated within the last few months and clearly showed my address, I emailed them the following, a photo of each of my driving license and passport + a selfie holding each close to my face, I then explained to them I receive all my bank statements and utlitly bills paperless now, so I included 2 screenshots of 2 different statements from 2 different banks, I also download and attached a PDF file of each bank statement to the email, they then reply a few hours saying they cant accept screenshots or PDF files of my bank statements, it has to be an official letter thats been sent to my house, I asked what the difference was as the information would be exactly the same on both the screenshot and letter, they then replied and dodged the question and insisted I send them a photo and selfie of a bank statement that had been posted to me, I then asked if I went to my local bank branch and got them to print me off an official statement with a bank stamp added to it for proof would that be acceptable, again they reply saying no, then it gets funnier, the following day, they reply to me saying my selfies are unacceptable, apparently they were taken too closely to my face and the passport/driving license were blurred and unreadable, ok I thought, took some more and emailed them, about 3 hours later I get a reply now saying the photos have to include my forearm in them showing me holding the passport/driving license, so I took again and resent, the next morning I recieve an email now saying im holding the passport/driving license wrongly, I need to only hold it with my thumb and index finger, I burst out laughing at this, so again I retook the selfies, at this point ive taken and sent them over 20 photos, they reply the following day saying they will pass these over to the verification team to review but still need me to send them a photo of a bank statement sent to me through the post, I then order one from my bank which im told will take 5-7 working days to arrive, skip to 2nd of March and im still waiting for bank statement to be sent to me, I do tho get a letter from my bank about another matter, I take the photos and selfies of this and email them to customer support asking if this official bank letter would eligible to be used to verify my address, they replied an hour saying they think it can and they would pass this over to the verification team + they would email me back if anything else was required or this wasnt eligible to be used to finally verify my account and remove the limitation + give me my withdrawal, I wait till Fri 6th march (yesterday) and ask on live chat whats going on with my account as when I log in its still restricted, they look into this and tell me its still being dealt with and they cant give me a timeframe for when it will be sorted, I then wait again for the millionth time, this morning I wake up, no emails from unibet in my gmail, so i go back onto livechat again today and the guy looks into my account and tells me my documents are still in the queue to be verified. 1/2
Scam
07 March 2020
Comment from ca.trustpilot.com
Fake technology not have owen brain Don't trust any casino everyday they stolen your money if you give chance for this satanic organisation 👹
Md Mannan
06 March 2020
Comment from ca.trustpilot.com
Hi! My Name is Md Mannan Worst service!! They close my account with 450 USD!! Unfortunately, I have to inform you that your account will remain closed due to the following T&C: 3.1.3 An individual applying to become an Account Holder furthermore warrants and represents: e. not to be acting on behalf of another party; 3.2.1 Unibet reserves the right at its own discretion and at all times, to: a. decline to open a Unibet Account and/or to close or suspend an existing Unibet Account without any explanation whatsoever; g. forfeit and/or confiscate funds available on a Unibet Account and/or refuse to honour a claim, in the event that, directly or indirectly: (i) the Unibet Rules have been violated; and/or (ii) other unauthorised activities have occurred in connection with a betting event and/or the operation of a Unibet Account (such as, but not limited to, breach of the law or other regulations, breach of a third party’s rights, fraud, and cheating); 3.2.8 An Account Holder shall not allow any other individual, including any minor, to use or reuse its Unibet Account, access and/or use any material or information from the Website, accept any Prize, or access and/or participate in the Services. What is wrong with this company!!! Very very poor service!!!
Jony Fernandes
06 March 2020
Comment from ca.trustpilot.com
Y the wrong reviews. For me..its the best online casino site ever visited. Its cool.. untill and unless u r a fool. They have quick payouts. And they know what they r dealing with.
Anonymous
06 March 2020
Comment from ca.trustpilot.com
666 devil everytime stolen your money and not giving back 1% because is hell company not recommend these satanists
Uber Than Uber Man
04 March 2020
Comment from ca.trustpilot.com
Coronavirus is coming to Malta I swear on these fvcker's families. Also whatever they do to other indians my message to their families is I am a white men every fvckin day of your life. Absorb the burden into your conscious or don't sleep you fools.
Claire Louise
03 March 2020
Comment from ca.trustpilot.com
I wouldn’t say that unibet is the best casino online especially not compared to play ojo , however . On the one time my husband won the payout was like one day . Really fast no messing around no asking for documents or identification then asking for more and more no stress or hassle he just got the payout really fast . So I believe they are a trusting site . The range of games are fabulous. They never seem to freeze or lag . It’s an up to date variety full site that can provide you with fun so long as you stay in control of course. Deposit limits are super easy to add or change you can take breaks easily if you wish it’s all very simple to follow . Much better than many other sites just perhaps not as good as play ojo - I don’t personally think any casino online will beat play ojo in its up to date approach and fantastic customer service . But yes if you’re looking for a trustworthy site packed with variety and no nonsense withdrawals unibets perfect for you :) Sports bets and live games and casino all fabulous ! Some good offers on sports book not so much for the casino side - can’t remember ever getting a really decent bonus but all in all a strong 8.5 out of ten
Jony Fernandes
03 March 2020
Comment from ca.trustpilot.com
O my god. they r good. I mean it. Fast payouts. Good communication. Wat should i say. Totally bowled over. Unibet rocks!!
Dejan
02 March 2020
Comment from ca.trustpilot.com
I have deposited and not placed a single bet. My account was frozen and funds confiscated on bases of breaking of T&C. They refuse to tell me which. They have not requested any documents and refuse to communicate. This is the worst experience in betting I ever had. Beware of depositing with them, they will steal your $.
S.P Biswas
02 March 2020
Comment from ca.trustpilot.com
The owner of this site is a pure motherfaker. they frozen my account without any cause.My all documents was 100% leagal. I play with unibet follow t & c , but they stolen my 25,000 usd. This is really destroy me. Everyone stay away from this site.
Allan Cooper
29 February 2020
Comment from ca.trustpilot.com
Uber Than Uber Man
28 February 2020
Comment from ca.trustpilot.com
Thieves! It says "No accusations that can’t be proven" ... This can be proven though. The devil must die. If I worked at Unibet I would be overwhelmed with guilt like it's bubblegum stuck in my brain and I don't know how I would be able to look at my partner and say I am a decent human being worthy of some love every night. In fact if I worked at Unibet my d'ck would go flaccid with guilt and vulnerability to insomnia too. Talentess khunts that need to be culled.
Doh
27 February 2020
Comment from ca.trustpilot.com
Stay clear!!!! Put restrictions on my account without warning; justification nor explanation. My account was used every so often for a period of time and then without any warning betting restrictions of around £5 were placed and anything above was sent for approval and rejected. Apparently in their terms and conditions (ALONG WITH THE FACT THAT THEY CAN ALSO WITHHOLD MONIES WITHOUT EXPLANATION). Just wanted everyone to be aware if you use this site then their terms and conditions allow them to restrict the account and withhold monies without any recourse including providing any reasons.
Benjamin Lockett
25 February 2020
Comment from ca.trustpilot.com
Brilliant site. Payout with in 24 hours. Keep up the good work
Daniel Middleditch
24 February 2020
Comment from ca.trustpilot.com
Unibet are discussing I won nearly 7 thousand pound and there refusing to pay out I can’t believe they can get away with how they carry on please stay way people it takes for ever to verify your account and even longer to try and contact these people!!!
Sergiy Malanchuk
24 February 2020
Comment from ca.trustpilot.com
Unibet scum. U'll see it, when try to verify ur acc.
T R
24 February 2020
Comment from ca.trustpilot.com
Placed one bet to and account was frozen with all the winnings in. No communication from Unibet to do this. I get it is in their T&C's but it seems to be a pattern from what I have read on other chatrooms. Absolutely disgusting!
Owen Collins
23 February 2020
Comment from ca.trustpilot.com
It’s a decent sports book but STAY AWAY FROM THE CASINO. it is so fixed and you witness highly unlikely trends that will lose you a lot of $ very quickly. Do not put any money in the casino, it is not regulated and should be illegal. It’s run by foreigners and they love American currency!
Matt
21 February 2020
Comment from ca.trustpilot.com
STAY CLEAR OF THESE COWBOYS!!! Deposited £100 and before i could even log back in to spin on Casino they had frozen my account and stated in an email that they "do not need to give me a reason for doing so" customer support are an absolute joke and all they could say was it is in our terms and we feel you have violated them, again could not tell me how or when or even what i had done (which was nothing because i hadn't even logged in!!) This will be disputed with my bank and they claim they are going to fight it! Shut these cowboys down!!
ml
20 February 2020
Comment from ca.trustpilot.com
gave this site a try.... lots of slots to play but rarely pay out more than half or equal stake.. returns are terrible. bonus round free spins etc just never come in to play over hundreds of spins and the odd time they do the payout is appalling not a good experience... time to close the account i think its very suspicious.
Lucy
20 February 2020
Comment from ca.trustpilot.com
I set up a Unibet account 5 weeks ago. After a number of winning bets I was asked to send in a photo of my ID, a bank statement for the card I used to deposit, and another proof of address. I was told it would take up to 72 hours to review. I sent all of these documents in, confident they’d all be verified quite quickly and so continued to bet in the mean time. I ended up winning £1,100 in my account. I kept on chasing them up on live chat for an update on my verification and kept being told my documents were still in a queue waiting to be verified. I was told this daily for four weeks (despite being promised only 72 hours max). After four weeks I was then asked to send in a selfie style photo ID which I adhered to straight away. The following day I was then asked for a photo of a second form of ID which I sent in. I’ve had to wait another week only now to be told that a decision has been made to permanently close my account and that they’re under no obligation to give me any explanation for this, nor to pay my winnings out. Avoid them at all costs, they’re the most fraudulent bookmaker I’ve ever come across!
d knight
20 February 2020
Comment from ca.trustpilot.com
READ MY REVIEWS unibet need investigating for fixed slots we need Refunds .15.000 deposited with no win PLEASE TAKE MY ADVICE DON'T DEPOSIT I played on this site 6 months ago and lost a lot I have stopped gambling now but I need to warn pleople not to play on this site YOU DO NOT WIN OR BRAKE even you lost the lot .
Owen Collins
19 February 2020
Comment from ca.trustpilot.com
Decent Sportsbook with a ton of betting options and awesome plus money lines I just can’t get over how fixed the casino is. Whenever you start to put real $ on roulette (50$ or more a spin) not only do you lose every spin but the ball doesn’t even bounce. Lower wagers you will see the ball bounce around but when you wager more it just instantly sits into a losing number. They’re not even subtle about it. Stay away from casino. Lost 20+ hands in a row once in BJ. Great for sports though
Paul
19 February 2020
Comment from ca.trustpilot.com
It’s becoming a joke now. Thousands upon thousands of spins on millionaire megaways now and I can count bonuses on one hand. Not that I get them because I’ve never managed to make it past 8 lousy spins. Thought I’d play it enough to see if it would change or show its potential before I came here but no it’s the same crap everytime I play the thing. Wilds never connect anything, always one symbol off a decent win and you will never see a king drop in reel 2 after a cascade. Pretty convenient as kings literally flood the first and third reels all the time. 100% rigged I’ve played it enough now to know RNG is a load of lies.
Crystal alcock
18 February 2020
Comment from ca.trustpilot.com
WOULD GIVE 0 STARS IF I COULD! THEY HAVE BLOCKED MY ACCOUNT AND FROZEN MY WITHDRAWAL OF 350 POUND AND SAID I WONT BE GETTING IT! THIS PLACE NEEDS SHUTTING DOWN!!! DO NOT USE THEM!!
MRS PAMELA HUGHES
16 February 2020
Comment from ca.trustpilot.com
STAY AWAY. Awful site.nits just taken me over 2 weeks to get a small withdrawal approved and they send you offers so it cancels out your winnings. Awful. Reported to the gaming industry.
Mike Stafford
28 March 2020
Comment from ca.trustpilot.com
Went on here did ok at poker cashed out a few times ok. Then went on a run and ran it up to 4800cad. My account was already verified then all of a sudden they requested that I verified again when I won a decent score,sent them my documents again and they said it would take only 3dAys. But 2 weeks later still couldn’t cash out. Don’t play on this site it’s a total scam go elsewhere
Went on here did ok at poker cashed out a few times ok. Then went on a run and ran it up to 4800cad. My account was already verified then all of a sudden they requested that I verified again when I won a decent score,sent them my documents again and they said it would take only 3dAys. But 2 weeks later still couldn’t cash out. Don’t play on this site it’s a total scam go elsewhere