Unibet PLAYER REVIEWS(1196)
Crystal
12 February 2020
Comment from ca.trustpilot.com
I would put 0 stars if I could! So I have sent in my documents to be verified 5 days ago still not heard from them I have made withdrawals which are on hold. I also have money in my account that I cant even use. Live chat are useless they just say the same over and over again "your accounts under reveiw" A few people told me to stay away from this company but thought I would give them a try. If it's not sorted out asap I will be taking it further, I just want my account verified so I can carry on and play & then il write a good review!
Fork Hedgefund
10 February 2020
Comment from ca.trustpilot.com
Most awfull and immature customer support I have ever seen. Do not use this site, ever! It is true that they hate their customers and once you deposit your money, you will never see it back. One big scam!!
Rafael Gomes
06 February 2020
Comment from ca.trustpilot.com
tricky bonus offers. Making no sense. Betting within odds of 2.0 but because it’s multiple all game need to be 2.0 odd. Usually when a mistake it’s done they realise the free bets anyway. But not here. Not a good idea to bet here at all.
Moe
06 February 2020
Comment from ca.trustpilot.com
Do not use this company, they profile there customers. Do not help when problems arise and staff just hate you if you don't have a western name. The app is dodgy, it will close down on its own and also the staff are rude and do not reply to you. They also will accuse you of being rude because they cant answer your complaints
Matthew Powell
05 February 2020
Comment from ca.trustpilot.com
I wish I could give zero stars. This online “casino” is so damn rigged, it’s not even funny. From losing 13 hands in a row in blackjack to continuously getting crap payouts on slot bonus spins. Please keep your money away from this site and go to a regular casino. Place is terrible. -100 stars
d knight
04 February 2020
Comment from ca.trustpilot.com
PLEASE DON'T. Fixed slots used unibet 6 months ago and lost a lot of money with no pay back PLEASE TAKE MY ADVICE DON'T DEPOSIT A PENNY. need investigating .I have stopped gambling now but will continue to warn people not to use PLEASE WATCH OUT FOR FAKE REVIEWS YOU HAVE BEEN WARNED
jonathan
01 February 2020
Comment from ca.trustpilot.com
I wish I’d have read the reviews below. What an absolute joke this company is. I’ve been a member for less than 12 hours, been treated terribly and left. Avoid at all costs
Uber Than Uber Man
31 January 2020
Comment from ca.trustpilot.com
I would punch their faces harder than Dua Lipa's english ex and some of the bouncers in the past working in Watford if I saw them again in that town off-duty.
JOSEPH LACY
31 January 2020
Comment from ca.trustpilot.com
I deposited amount fits first time to receive bonus match, I waited 72 hours and still haven’t received bonus, when you go to ask for help or live chat, if redirects you to site where you log in doesn’t work, then gives you a few options I have written several requests, but still no answer or response. Then it gives an out of country code to call, cashed it with no luck. So save your money and go to different site. They won’t give you bonus!
Victor Grigore
28 January 2020
Comment from ca.trustpilot.com
So, we played book of ra 80,god of olimp 60, sizzling hot 80,so,220,and we win in total 92,so my opinion its to avoid, don't really understand how can you play a game that doesn't even keep you for 10 minutes in game, in 2£ bed, don't understand how people can win here.. I played for fun, but, at least keep me a bit in game.. So, close the account.. And byebye unibet.. Avoid, maybe is a scam!
Mikey Monks
27 January 2020
Comment from ca.trustpilot.com
I would advise anyone to stay away from Unibet, My reasons are they have a horrible customer care who don’t not give a crap about you and do not care about their customers, They permanently banned my account because I was betting abroad, Unibet was holding my money for over 2 weeks all because I was betting while I was on holiday so I needed stupid amount of evidence to prove who I was what was hard to do while I was on holiday when I finally got all the evidence they would not reopen my account for me, All because I was betting abroad so unfair......
Nash Jina
24 January 2020
Comment from ca.trustpilot.com
great casino
Kasia H
22 January 2020
Comment from ca.trustpilot.com
Got robbed for 1700 pounds - they refused to accept my docuements, because of double standards they have regarding winnings/ loosing clients. After 2 months of waiting and tens of unecessary documents - some of them already accepted, and then rejected 1 month later by the same departament, I lost my patient finally. Stay out ! Purely The worst customer service on the UK market !
Samdantbe
20 January 2020
Comment from ca.trustpilot.com
Unibet, Where do I start? Im struggling to find best way in fewest of words possible to why I'm here without it becoming an essay. I know my casinos and in with a few but shockingly I've not gave unibet until recently the time and deposit that's impressed me and continue too impress me that I had to leave a review. GIVE IT GO
Graeme
20 January 2020
Comment from ca.trustpilot.com
Good selection of games, trustworthy and easy to set limits so keeps me in my lane
Maciej Psyk
20 January 2020
Comment from ca.trustpilot.com
I applaud Unibet for having a range of the best games on the market, generous bonuses and friendly customer care. Some odds on sport are also great so grab them while you still can. What I would personally love to see is 6 hours per week of Fair Gambling promotion up to 50 pounds. This can be achieved in many ways: 1) Wild American Roulette - "00" wins on Red/Black bet 2) Wild European Roulette - 0 ties on Red/Black bet 3) 100x odds on Craps, come out bet 50 pence 4) 2.75% commission on Baccarat 5) Equal bet on Niu Niu pays even money 6) Yes Dice 7) Middle bet on Sic Bo - 10 or 11 pays 3:1 ... and so on. One evening, 6 hours per week, up to 50 pounds is the best promotion ever. Just saying!
Chris Cork
20 January 2020
Comment from ca.trustpilot.com
Top, top betting site. Fast payouts, (I receive my funds in my bank the day after I request them), vast array of bets available on all sports and a really fun live casino to play in. I've tried other sites but I always come back to Unibet. Customer service is the best, nothing seems to be too much trouble, making the whole site a real pleasure to use.
Julie
20 January 2020
Comment from ca.trustpilot.com
Great experience so far. Would love more wins though.
Phil Richardson
20 January 2020
Comment from ca.trustpilot.com
Registering was easy and depositing via PayPal without any problems. From the start I played an unknown slot but quickly realilsed I could stop the reels something I prefer. This resulted in a £300 win for my 50p bet. My withdrawal of £300 was done overnight without needing my ID. Obviously my electronic ID was acceptable. But then I played over many days £220 on low stakes as per norm and not one bonus and hardly any wins. I found this to unfair and just very expensive entertainment, so I closed my account. So much for RTP as I do wonder now if their RNG is in question.
Samdantbe
20 January 2020
Comment from ca.trustpilot.com
If ur looking to play people then UNIBET is DEFINATELY TOP OF THE LIST! Apart from winning, great customer service outwins 99% 4 me n i HONESTLY can't fault this site AT ALL.... even rewarded when i wasnt owed (unheard of normally) Exactly how it should be, a site LOOKING AFTER PAYING CUSTOMERS! Anyways people, If u play online ull know wot i mean n will see the difference for urself im sure of it. So straightforward and easy. JUST TRY
Dennis Kennedy
19 January 2020
Comment from ca.trustpilot.com
Live casino is terrible .You can have over half the board and still not get a number for over 24 spins which seem suspicious on many a spin. Free spins on reels a joke never won a penny. It seems to be getting worse
Mr jeff welstead
19 January 2020
Comment from ca.trustpilot.com
good games,, good chance of winning sometimes
Darryl Coles
19 January 2020
Comment from ca.trustpilot.com
By far one of the best casinos out their and ive been through a lot of them.love everything about unibet casino.not hounded or pestered into playing.seem to be able to win more often(i think lol).the main thing that puts unibet above most is the bonus funds have no ridiculous wager to play before its yours,no limit either.top class
Jamie
19 January 2020
Comment from ca.trustpilot.com
Just had the most bizarre experience with a betting company since I started betting a few years ago. Congrats Unibet. Signed up and instantly was asked for verification. Now I'm not against that, sometimes I'd rather they did it before I started betting than when I ask to cashout my funds after a win like lots do. I uploaded my drivers license and proof of address bank statement .pdf file. I was then asked to check my verification status and the .pdf file wasn't good enough (why?) so they wanted one sent through the post. Fine. Took the time to phone my bank and order one then took a photo of it when it arrived. All approved apparently. I then went onto live chat to ask for my welcome bonus to be re credited as it had expired because of the verification requests and the time it took. The live chat operator credited it and all was well as far as i was aware. About ten mins after the live chat I had an email saying that they wanted ANOTHER proof of address sent to my house and then a selfie with my proof of address! As if I hadn't jumped through enough hoops already. They are just taking the preverbial p1ss now. I still hadn't had a bet or made a deposit lol. I've closed my account. What a bizarre experience as a new customer. Are they not interested in new customers? Now I feel p1ssed because I've given all my ID and proof of address to a company based in fkn malta or somewhere and I suspect they are involved in fraud with peoples IDs. Fully expect to find my ID on the darkweb now available to whoever the highest bidder is. Utter shambles.
Coolcarol195
17 January 2020
Comment from ca.trustpilot.com
Unibet is a total rip off..I played and won..and the next day my account was locked..I was told it was because I needed to send in the needed documentation and I did so..they say it was accepted and had to be reviewed by their "risk team" and here we are months later...n such email has come and I guess I'm out of $225 ...terrible experience
NoMoreUnibet
16 January 2020
Comment from ca.trustpilot.com
Unibet poker = Unibet RIPOFF. The more you play the more bugs and "shady sh#t" you come across. From playing vs bots with informational advantages to having the worst mathematically possible runs (after you withdraw credit from your account). A poker application with a scam algorithm. Enjoy getting scammed!
Thomas Campbell
16 January 2020
Comment from ca.trustpilot.com
Horrendous site, they offer no real bonuses when it comes to making deposits, you get no offers no matter how much you deposit or how often you play. The slots pay out next to never, your very rarely to be ahead of your deposited amount. U could spin 300 times at £1 .. and win 35 times at 50p each time.. and one time maybe a fiver if your lucky .. very rarely hit anything worthwhile to keep you spinning. U can’t contact them via email. So you basically get nothing. U very rarely get the bonus features and when u do they pay out terrible amounts continuously. U can’t contact them via email. Also get no promotions apart from ones where u have to deposit or spend hundreds of pounds to receive £10 .. all you get is promotions for sports betting. Nothing when it comes to casino spins etc. Have been playing for a few months now and enjoy it less every single time I play thinking it will pay at some point. No it really doesn’t. Doesn’t care about how much u bet or play no loyalty when it comes to valued customers. So I think I’ll just stick to Ojo when it comes to the casino and avoid Unibet as u seem to get bonuses value for money and they pay decent from time to when you hit.. unibet however there value for money is quite simply appalling!! Even gala casino give you better bonuses and give u loyalty points etc and that’s saying something !!
barry b
12 January 2020
Comment from ca.trustpilot.com
Warning thay will rip you off with out thinking as thay did to me, won a bet and that cancelled it and closed my account warning beware pure scam
Jack Sparrow
10 January 2020
Comment from ca.trustpilot.com
10 questions for unibet 1.Why do you do tax evasion? 2.Why you operate your gambling products from an offshore location? 3.Why do you have rigged casino games? 4.Why do you offer such low odds? 5.Why do you accept players from countries where you have no licence to operate? 6.why you do not verify accounts in the first 30 days of opening as you state in your site? 7.Why you exploit people with gambling problems? 8.Do you know that one gambler hang himself because of you? 9.why you have such greedy shareholders and a racist CEO 10.Why do you lure clients with fake bonus and fake jackpot?
Ethan Richards
10 January 2020
Comment from ca.trustpilot.com
Doesn’t even deserve a star appalling they shouldn’t be allowed to accept bets, robbed me of £40 and refused to give me the £40 free bonus bets even though I wasted a week sending them everything they wanted
Uber Than Uber Man
07 January 2020
Comment from ca.trustpilot.com
That applies to the scammers working at unibet and their families. they won't ever get happiness or something that good in life until someone does a charlie hebdo on their office or shuts it down fair and square. they are criminals. not the first and won't be the last to complain. When humanity unites against evils then we can succeed in becoming a better world.
Lisa
06 January 2020
Comment from ca.trustpilot.com
Do not bet with unibet. I tried to withdraw money from them and sent them all the verification documents that they asked for. They asked for a picture of my driver's license next to my face which I did. They then responded with closing my account down and freezing my funds. They would not let me withdraw my own money and provided no explanation why other than the fact that as per their t&cs they have the right to freeze funds. Avoid avoid avoid !!!!!! Hope they can keep anyone's money is beyond me
Jacq Sparrow
06 January 2020
Comment from ca.trustpilot.com
Its a scam site.you wont take any money from this site.their owner kinder group are a bunch of greedy people that their mission is to divide you from your money.stop gambling everybody loooses in long term only betting sites and casinos makes billions a year.thiefs who pray to people who have addiction problems.You will all go te the bottom of the hell.karma
Viki
02 January 2020
Comment from ca.trustpilot.com
A very bad bookie, avoid. After placing just 1 bet and winning a very small amount of money, under £5, they blocked my account with no explanation. I take it they only want to take your money, not to give money. Well, it's not how this business works.
YO SS
31 December 2019
Comment from ca.trustpilot.com
Okay market, nothing special. Need some serious improvement for phone betting. The staffs for Australian website are rude and seems unhappy doing their job. I have accounts with several website in AU and only with them I found issue when talking on the phone. First is that, they keep telling me I have bad reception, whilst other providers never got issue like that. And I'm done with them after for like the 10th times they are not happy explaining another market odd to me. It's ridiculous, live betting odd is always changing and from wanting one market, it's normal to change our mind after knowing the most update ODD, and simply we will ask for another market hoping for better odds. It's funny that multiple times their staffs took this as a threat, like I am forcing them to make an error whilst I simply ask what is the odd of particular market. Never had issue with other sports betting provider doing this. Simply because that's what live betting is all about, constant change of odd and market value. My advise to Unibet? Better don't provide live betting market if can't afford hiring staff that's capable for such a job.
Seamus Breen
29 December 2019
Comment from ca.trustpilot.com
I have previously posted some very positive reviews of Unibet on this site but have recently closed my account with them due to a lack of clarity and inconsistencies in their bonus system. They were also very happy to close my account, despite continually telling me I was a valued customer. I can't really fault Unibet for anything other than their bonus system but it definitely needs work. In what is now a very competitive market in the future I will use companies that have clear bonus systems. They are out there. On a final point. If anyone has noticed that that a lot of positive reviews for Unibet seem to be posted around the same time this is because customers are 'encouraged' to post positive reviews for rewards. I have myself in the past received an email from Unibet advising that it would 'be worth my while' posting a review.
Dennis Kennedy
21 December 2019
Comment from ca.trustpilot.com
Live casino is very good but casino is not the place to go it seems that it is all in there favour
William Darwin
20 December 2019
Comment from ca.trustpilot.com
A smart website with nice easy to navigate pages for both Sports betting and Casino games. Frequent offers that are enjoyable
Naliv
20 December 2019
Comment from ca.trustpilot.com
fantastic Casino!! Great payouts, ridiculously good withdrawal times, don't play anywhere else
Richard Church
20 December 2019
Comment from ca.trustpilot.com
Excellent for Horseracing bettors with numerous stand out prices on fancied Horses. They take an opinion and you can get a bet on which is unusual as many other firms advertise fancy prices but restrict bets to a pound or two. Highly recommended.
r gray
20 December 2019
Comment from ca.trustpilot.com
more slot bonuses should be offered
iainrobert borton
19 December 2019
Comment from ca.trustpilot.com
awesome site,great fun great value
Simon Garrod
19 December 2019
Comment from ca.trustpilot.com
Excellent betting provider with a fast loading website. I am impressed that they considered suggestions for improving their offering and then implemented them. Now offering 3 bet boosts per day on horse racing.
Andy Staniszewski
19 December 2019
Comment from ca.trustpilot.com
Great sites. Great sats. All around good site in my opinion.
Hugh Shapter
19 December 2019
Comment from ca.trustpilot.com
Unibet offer excellent betting odds and rarely, if ever, challenge any bet I want to make. Bets are settled very fast. They are also very active sponsoring the top National Hunt yard (Nicky Henderson's) and thereby contribute to maintaining the standards of British jump racing.
Josh Martin
19 December 2019
Comment from ca.trustpilot.com
No cash out on horse bets. Can't mix sports bets with horse bets. Not as quick as bet355/skybet. Should reward loyal customers with free bets instead of having to deposit to get free spins etc.
Darren mckel
19 December 2019
Comment from ca.trustpilot.com
I’ve been using unibet for over a year now I liked it a lot and still using it but it’s went downhill I’ve had a few bad experiences regarding bets and wrong details in matches With corners etc and not getting my money back this has happened on numerous occasions and when I’ve went on the live chat they’re saying it’s my fault when that isn’t true. I’ve spent a lot of money with use and a loyal customer but that didn’t seem to matter.
mark gaffney
19 December 2019
Comment from ca.trustpilot.com
Just dont think you are very helpful ,preferred it when stanjames
Jo
19 December 2019
Comment from ca.trustpilot.com
Easy to login, easy to navigate around the site, games load well most the time and fun to play, decent bonus's just a shame I'm not lucky enough to ever have a huge win
Moe
14 February 2020
Comment from ca.trustpilot.com
Dont use them, useless . You complaint and they say we can not engage then make false accusations about you.
Dont use them, useless .
You complaint and they say we can not engage then make false accusations about you.