Unibet PLAYER REVIEWS(1194)
mark williams
09 March 2024
Comment from ca.trustpilot.com
Unfortunately cant give a zero. Must be the worst betting App out there. Theres always issues, today the footy wont load up. A very complicated App to bet with. Avoid at all costs.
Irenaholubova
08 March 2024
Comment from ca.trustpilot.com
Recently im join them on 4.3.2024 deposit 249£ made 500£ withdraw them and then all problems start since monday till today they was unable to verify my bank card just today get email saying account frozen money i will not get they return me just my deposit one big joke shame scam company fučking basta.ds
Ollie
07 March 2024
Comment from ca.trustpilot.com
Once they decide to be difficult, it's virtually impossible to withdraw your money:I've so far sent 'crystal clear' photos of:- driving licence front and back- selfie with driving licence- bank card front and back- posted bank statement (which had to be ordered as the whole world is trying to reduce waste by using online statements)- selfie with bank statementThe fact they demand 'crystal clear' photos is just fraudulent, as though everyone that uses bookmakers are part-time photographers with professional cameras.They are now rejecting the selfie with bank statement for some new made-up reason (I didn't read the latest rejection email as it's clearly just fraudulent nonsense) is just embarrassing.I didn't keep the bank statement as I didn't for one second think you'd be able to think of another reason to be difficult.I would stronly recommend avoiding Unibet as you might be fine but once they decide they're not giving you your money back, they just keep requesting more documents until you give in.
Paul
07 March 2024
Comment from ca.trustpilot.com
Rubbish betsite....no have option for 0 star....don't deserve 1 star....is bad site on the world....if you wish to lose and quick money is the best site to lose....never to win .....many review from many people with bad experience with this site.....you wish to chose is the best to play with real website is bet365 or keep the money on you pocket....but don't play never with new betsite.
Constantinos Terzis
07 March 2024
Comment from ca.trustpilot.com
SCAM FRAUD ALERTSame experience as the rest of the reviews. I tried to withdraw about £1300 then asked for documentation which I provided then decided to confiscate £600 of it.Now contacting the relevant regulatory bodies to put pressure on them and get the money back.
Sarah Watson
07 March 2024
Comment from ca.trustpilot.com
UniBet are great up until you actually win a significant amount and want to withdraw your money. Won £520 from a £40 bet, my account was fully verified and allowed deposits and betting. HOWEVER, when it came time to pay out, they decided the account was unverified and needed documents sending. I sent identity documents, they refused to accept legal proofs of address (such as driving license, certified bank statements from Starling, digital energy bills from Octopus) unless it had been physically sent through the post. Spent three weeks waiting for a postal copy as all these accounts are online only. Then when it arrived, I submitted and it took them days to check and review, they wanted a selfie of me holding it too which was supplied. Eventually they paid out, and immediately blocked my account with no warning and no reason. Straight up FRAUD.Avoid, avoid, avoid.Reported complaint to Gambling Comission.
Stephanie Garcia
04 March 2024
Comment from ca.trustpilot.com
This company is a scam. I put in 1600 and I made 4000. Once they saw I was actually making money they wanted to verify my account and identity. I did that. Then they sent me an email that my account was closed and can’t give me my funds back. I spent my hard earned money and my time and now I have nothing. This is a pattern with them.
Gavin
23 February 2024
Comment from ca.trustpilot.com
Opened account with £10, then got free bet which lost. Then got £40 losing bonus, bet that and lost. Then deposited more to get close to 3xmultiplier £140. Lost again and then they closed my account. Can't even check the balance. So never got the bonus I was owed. Sharks
Liam Love
21 February 2024
Comment from ca.trustpilot.com
Signed up and deposited £10 and was gifted £40 in sign up bonuses (£50 in total game play amount) went from 50 to 80 within the first half hour/hour. Changed game and went from 80 to 200 within 1 and a half hours. Over all not a scam site for sure.. this site is ATLEAST as good as William hill/ 32red / paddypower / MRQ / or skyVagas. In my opinion it ranks as high as the sites mentioned before if not Higher. Don't always believe bad reviews for sites like these always take them with a pinch of salt👌.. gambling responsibly peeeeps, good lucks
Dan Kaszynski
21 February 2024
Comment from ca.trustpilot.com
My girlfriend open account and deposit 80£. She won 1500£. They keep asking for lots off documents for review. They got all. After 1 week winning money disappeared saying "security team confiscated "left only 80£ deposit money. They don't want even refund deposit keep asking for more documents. Completely SCAM SCAM SCAM.she give that to Resolver to sort it out. Maybe they will help STAY AWAY SCAM SCAM SCAM SCAM SCAM
Mr Alvis Zabitis
18 February 2024
Comment from ca.trustpilot.com
I was a new costumer. All offers are fake they just trick you to deposit money and then they will say that offer isn't for you
Vlad
17 February 2024
Comment from ca.trustpilot.com
Worst experience ever ! Avoid it at any cost !!!
Lawrence Rose
16 February 2024
Comment from ca.trustpilot.com
Horrendous. A complete joke of a customer verification process with awful customer support giving repeated computer says no responses without giving any proper guidance on why the documents are being rejected. Unless your willing to get professional photos done of yourself holding a utility bill don’t waste your time. Anything you take yourself with a phone camera (even iPhone) is apparently not clear enough.
Linda M.
16 February 2024
Comment from ca.trustpilot.com
This almost ended me last year as they owe me so much money and never let me have them. It was a disaster for me in the first and second quarters last year due to them. Im more convinced that this is a scam and they only want to take as much from everyone. This gambling site has really done more harm than damaged to people with all ways to deny them payments. It’s obvious only at the ‘Apex Point’ are things smoothly executed.
Sean
15 February 2024
Comment from ca.trustpilot.com
Just reading the comments below I have Unibet and never had any problems 10/10
emidio mendonca
14 February 2024
Comment from ca.trustpilot.com
Scam alerts, or fraud I was fully member verified So I have deposited money into to this gambling account. Then I win some,so I cash out 150.06£Then the withdraw was pending, so later on today hims cancelled the payment. Hims coming with this the name don't match on the account. If mi name is dinarte Anastacio Mendonca Castro But in the bank is others way the bank use .Mendonca castro d aSo I putting likely that's. Plus correct number account and sorted code.so hims still reverse. So hims wanted people to invest in then for cash out allways hims coming with others issues to void pay the people money, so now I am waiting for 2 days to clear then raised full chargesback.if u all want gambling just go to red32 there hims pay the members straight with out issues. This unibet.co.uk is scam or fraud .What others members tell here about the site is all true. Before u invested in u should check the rating and review from others members
Eddie T J Naylor
13 February 2024
Comment from ca.trustpilot.com
free bets or spins do not exist it is deposit deposit deposit how about the one's who have? joke makes them worse than the rest.
Clare
12 February 2024
Comment from ca.trustpilot.com
DO NOT play on this site ,it will take every penny out of you, no wins at all you will play for weeks and weeks and weeks and will never win , this site needs closing down and reporting to the gaming commissioning service absolutely disgusting please stay clear and do not play on this site
Hawkeye
12 February 2024
Comment from ca.trustpilot.com
UniBet are without question the biggest scumbag gambling company available to anyone from the UK. I cannot stress enough how much to avoid ever depositing money onto their site. They are thieves and it his highly likely the company is a Ponzi scheme. I suspect there are no isolated funds covering customer balances. They are unethical and despicable and personally I am going to do all I can to cause trouble for them. The Gambling Commission are very very interested in the evidence that has been provided to them - emails, screen shots of bets, deposits, withdrawals etc. The biggest red flag, as many others are reporting are the illegal delays over verification and ID checks etc. Their 'procedures' are illegal and breaking countless gaming laws. I have had nearly £6000 stolen by UniBet for 17 days now. I have provided anything and everything requested of me. This has included extensive ID, statements, documents etc. There is always something else despite there being absolutely nothing nefarious about my details nor account. I simply had a winning streak which of course Unibet simply can't accept. We now have law enforcement becoming involved, lawyers and as I say the Gambling Commission. Never deposit money onto this site unless you are completely prepared to lose it, regardless of whether your best are successful. They are complete scum. The 'support' (hahahaha) are beyond useless and I doubt have any clue they are working for a company that is breaking laws. All they do is send generic responses saying how sorry they are for the frustration caused! As other's have said they reset the timeline anytime you send 'new' documentation. The have caused me mental health issues, caused me to lose sleep and now in the last week short term cash flow issues given they have withheld nearly £6000, some of which I was reliant upon. They are totally shameless, they have no morals or ethics. Scum, the lot of them!
Lee Jerrold
12 February 2024
Comment from ca.trustpilot.com
Again second review on this site. They released £1800 with still £4088 left to go. They had sent this to 3 different bank accounts which wasn’t even asked which bank before they decided to release this now they want proof of a letter stating the account was closed and are not accepting the email the bank sent stating it was closed. And papers statements. It’s funny because the first Review I had they wanted PDFs now all of a sudden they want letters which everything is done online now days. They want documents when they know it’s impossible to get. Not accepting a PDF statement which casino does not accept a PDF. They’re avoiding paying out customers winnings. Customer service staff are really rude stating not to email them anymore until they’ve got the correct documents. But they have. Also telling me any email I sent won’t be responded too. I wish I could upload screenshots on here. Absolute shambles of a company. Doing everything they can to keep customers money & messing with customers mental health. Go elsewhere. They make you wait 5-7 days for documents to be reviewed then ask for more then you’ve got to wait another 5-7 days hoping you’ll give up!
Hayley Moore
10 February 2024
Comment from ca.trustpilot.com
Opened an account had a win and they seized all my money saying it was cheating! Won't let me appeal, Avoid! Avoid! Avoid!
Alice
09 February 2024
Comment from ca.trustpilot.com
. I have over £1000 in the account, they reversed all withdrawals stating I have broken terms and conditions (cheated apparently) and banned my account permanently. They aren’t responding to emails. AVOID THIS WEBSITE .
Debra
09 February 2024
Comment from ca.trustpilot.com
I can only be honest. Winnings paid out nearly immediately!! Verification process no problem so far so good. If things go downhill I will let everyone know , but no problems as of now. I did notice the bad reviews but I also noticed there are a lot of people using this site so cannot be that bad. Time will tell but I’ve had many worse experiences
Lee Jerrold
07 February 2024
Comment from ca.trustpilot.com
They don’t reply to reveiws because they know everyone is bad. Taken £6000 winnings off me told to send documents as it was my sisters card I used just needed to send her documents they said that’sFine because it’s your first warning you’ll still get your winnings. As the withdrawal is going to my own account. Spoke to around 15 different people with 15 different excuses given now they don’t even reply I will be taking this further
Tremaine J.S
07 February 2024
Comment from ca.trustpilot.com
Their app is the worst I’ve ever witnessed. It kept crashing, and when i told them i lost money because of the app glitching my account got suspended. Stay well away. Don’t say I didn’t warn you.
customer
06 February 2024
Comment from ca.trustpilot.com
Terrible customer service, they took my money and removed my winning funds I am locked out my account and they dont care.
Mr Loizos Partasis
06 February 2024
Comment from ca.trustpilot.com
They don’t only steal with one arm they steal with two so greedy they are.Lost thousands of pounds never let you win once.They bring any number dozen column or whatever whenever they want they are thieves.Stealing is a crime but they steal with impunity.Rotten system
Tremaine J.S
05 February 2024
Comment from ca.trustpilot.com
The worst experience, if you’re using the app good luck. I lost £250 because the app kept crashing on crazy time.
Nazim Uddin
05 February 2024
Comment from ca.trustpilot.com
This site all fix I paly 4500 pounds can't even win one singe bet .tonight play live roullate not they give one single bet .when no money they give number .when I put bet they just give Emley bet .its not at all live roullate it's just fix .even can't do live chat because they said disable site .waht a scam site .just avoid this site
Nazim Uddin
03 February 2024
Comment from ca.trustpilot.com
This scam company.I played 4000 pounds last 3 days .when I put bet they not even give any number when all money gone then give my chess number what a fix game .I recommend people just avoid this site .and government should be closed this site
mark williams
02 February 2024
Comment from ca.trustpilot.com
Absolutely awful App on android. Freezes, and very very slow and very complicated lay out.
bucks fizz
01 February 2024
Comment from ca.trustpilot.com
Scammers. Do not trust. Do not use. Go to a company that has a good reputation instead. They will close your account with no evidence of any wrongdoing (because there was none), cancel your bets and keep your money. Hiding behind vague terms and conditions it seems it is legal for them to do this! I repeat. DO NOT USE UNIBET.
MISSSARAHHOCK
31 January 2024
Comment from ca.trustpilot.com
Took my money for a bet so quick, i won this bet and then tried withdrawing it out, they wanted verfication after verfication, it took me a good 2 months to get my money after threatening legal action and getting my solicitor involved. it paid off to have taken a screenshot of my bet as i always take proof of everything in case of things dissapearing.
The Real RC
29 January 2024
Comment from ca.trustpilot.com
Most ridiculous ID&V requirements I've ever come across. Just kept asking for more and more. I work in KYC and AML for a UK Bank and the stupidity of their KYC process and divergence from industry norms is staggering. Didn't bother to finish KYC in the end. How do they have any customers?
Paul Anthony
28 January 2024
Comment from ca.trustpilot.com
Absolute scam of site DO NOT PLACE MONEY ON THIS SITE, I have open an investigation for fraudulent activity and have received all my deposits back if you call the bank you are with and explain to the fraud department that there has been an UNAUTHORISED transaction by a company called unibet they will ask you if you have any business with them the answer is no you didn’t sign a contract with them they will IMMEDIATELY cancel the card and send you a new one in days and you will have every penny back into your account this is a must if you have deposited on this site, I wish you all the best my fellow victims hopefully these evil praying on the weak scum rats will finally get what’s coming to them, people go to other sites like bc gaming Leo vegas mr vegas they are great friendly and sympathetic with great attention to their customers not like unibet who hold your winnings are rude to you on customer service chat steal your money via their 4-5 mobile download apps only need one mate not 5, remember tho have fun people don’t be lead astray by these scumbags
Andy Darby
28 January 2024
Comment from ca.trustpilot.com
Do not use for casino.... The return rate is very poor Never been ahead at any point whilst using this site, stick to Grosvenor or 888. At least there you get a return every now and again.
Aaron Llewellyn Wade Evans
27 January 2024
Comment from ca.trustpilot.com
Offers promotions, and doesn't honour them, then gaslights you into thinking they didn't exist or you didn't opt in. DO NOT USE THIS BOOKMAKER! POOR ODDS AND THEY DONT HONOUR PROMOTIONS
Balkan
26 January 2024
Comment from ca.trustpilot.com
Unibet is SCAM ! STAY AWAY ! Remember, this Unibet is not the same Unibet from few years ago. New owners, criminal people, liars...They closed my acvount after i won bet with winning of 11500 euro..I placed bet with 10 euro on 6 football matches all over 3 5 goals in the each match..All matches won..After bet is won i logg in to my account and first i saw winning coupon, but bet was not settled. Few minutes latter, i couldnt find coupon at all. They deleted it. When i contacted their support and explained my case, they closed my account ! They dont answer on my emails or requests anymore..UNIBET IS SCAM AND THEY ARE LIARS...
Customer
25 January 2024
Comment from ca.trustpilot.com
Thieves. Act us judge jury and executioner, confiscating your money when they want. Avoid this bookie.
Andrew Martin
24 January 2024
Comment from ca.trustpilot.com
One good point about unibet is that they will take a bet So many bad points !!!Numerous deposits accepted without any problems but as soon as I try and withdraw £1800 they put up the verification barriersThis dragged on for a week and I eventually got my money after involving third parties in Resolver and ECOGRAThis has left me pissed off with unibet and after receiving my money i made the decision to close my accountIn all my years of telephone then online gambling unibet are by far the worst bookmaker to pay winnings back to customersAvoid like the plagueYou have been warned
Bethannie Barr
24 January 2024
Comment from ca.trustpilot.com
My partner won £1,800. They dragged it on for ages saying he’s not sending good enough proof to verify his account to withdraw, when he was sending all the proof required. It went on for around 4 weeks. Today they blocked his account so he called up to see what had happened, they told him they have closed his account and confiscated his money, and sent him an email of some “breach”. He sent all the official documents needed and done everything they had asked on the phone. We knew something was up when they kept declining the verification. COMPLETE SCAMMERS! PLEASE DONT GIVE THEM ANY MONEY!
Arnold
21 January 2024
Comment from ca.trustpilot.com
I'd give this company zero rating if I could. I had my account closed some 3 weeks ago because I won a few correct score bets I got from (Brunohade) on Instagram consistently for 15 days. I wanted to discuss opening a new account with them. They've advised I have permanent ban and not able to open a new account. They added that the decision cannot be reversed. What sort of support is that? That's outrageous Now I have £48,000 pounds I can't withdraw.
BM
21 January 2024
Comment from ca.trustpilot.com
They have stolen my money and refused to return it. If you take a look, you will find that Unibet are simply closing people's accounts and stealing the money. I tried emailing them about it, I received a very rude reply falsely accusing me of criminality. It seems that they justify their theft by calling their customers criminals. Truly appalling!The matter has now been passed to eCogra. If they have stolen your money then I suggest that you do the same thing.
G P
20 January 2024
Comment from ca.trustpilot.com
Odds are way below average and they wont allow you to cash out for prolonged periods of times if your bet is going your way.
Mark Turnbull
18 January 2024
Comment from ca.trustpilot.com
UNIBET SCAM ALERT***THIS SITE STOLE MY MONEY DONT BE TAKEN FOR NO FOOL READ ALL CUSTOMER REVIEWS UNIBET ARE SCUMBAGS THEY HAVE NO MONEY TO PAY YOU ANY WINNING.PLEASE GAMBLE ELSEWHERE UNIBET ARE RATS SHARE WITH EVERYONE YOU KNIW THIS COMPANY WANTS SHUTTING DOWNTHEY HAVE THE WORST REPUTATION IN THE GAMBLING INDUSTRYTHOSE AWARDS ONLINE ARE FAKEYOU HAVE BEEN WARNED UNIBET YOUR SCUM SCAM RATS FU UNIBET
jamiewalk1
13 January 2024
Comment from ca.trustpilot.com
Had money in there for years now that I can’t withdraw because I don’t have the original deposit card, changed cards but they still want the one that expired years ago. No way to withdraw my money. Don’t use this company as they will keep your money.
Mark
11 January 2024
Comment from ca.trustpilot.com
Worst online casino you will ever play , they will take all your money ,bonus games are rigged payouts are low , no promotions, this casino unibet are a sham, they need looking at seriously, there is no luck involved with this casino,the game play is lagging constantly 😑 you will lose a fortune if you win take the winnings and run because it wont last .🤬
Rach prestige
10 January 2024
Comment from ca.trustpilot.com
i won on this site withdrew money but then they cancelled and said i played the money when i didnt robbers.
N Nikolaev
09 January 2024
Comment from ca.trustpilot.com
THIS IS MY FIRST REVIEW EVER.IF YOU ARE READING THIS AVOID THOSE SCAMMERS AT ANY COST.DEPOSITED 500 pounds played 1 pound on Sugar Rush got bonus feature 4 times of which the maximum win was 21£.I gamble a lot in a lot of sites this one is the biggest jokeAVOID AT ANY COSTYOUR FRIENDLY GAMBLING NEIGHBOR
Vicky Jasper
10 March 2024
Comment from ca.trustpilot.com
Avoid Unibet. If you win they will do all they can to keep your money. They kept asking for more and more info as they said my account hadn’t been verified even though I sent in all relevant ID. Took ages to get this sorted. Anyway if you want to keep your sanity then avoid them!
Avoid Unibet. If you win they will do all they can to keep your money. They kept asking for more and more info as they said my account hadn’t been verified even though I sent in all relevant ID. Took ages to get this sorted. Anyway if you want to keep your sanity then avoid them!