Unibet PLAYER REVIEWS(1258)

Deeroy
23 July 2023
Comment from ca.trustpilot.com
THIS SITE DONT LIKE WHEN YOU WIN MONEY THEY BLOCK YOUR ACCOUNT FOR NO REASON AND TELL YOU THAT YOU NEED TO SEND ID, PROOF OF ADDRESS AND PLUS HAVE THE CHEEK TO ASK FOR PROOF OF EARNINGS AND NOW THEY WANNA SEE A SOURCE OF INCOME. VERY DISRESPECTFUL NOW THEY ARE HOLDING ONTO MY WINNINGS AND DEMAND OTHER DOCUMENTS INCLUDING PICTURES OF MY BANK CARDS AND PICTURES OF MY WINNING BETS SMH !

Mateusz Lawera
18 July 2023
Comment from ca.trustpilot.com
Had a bet for 10 - cashout was 450 out of 1110.Pressed Cashout - than CONFIRM cashout , nothing happen , contacted support got suspsended ... AVOID THIS SITE PLAEASEthey said it was a site error. will never spent a money there. Customer support said they cant help since they are form another deparment so i have to wait 72h.

John Thompson
14 July 2023
Comment from ca.trustpilot.com
Rubbish on paying out. 20 minutes after winning no payout. What if you want to put the money on the next race?More and more "extra places" with no best odds guaranteed.Will go to a different online bookie in future.

Abe Lincoln
09 July 2023
Comment from ca.trustpilot.com
Awful, bunch of crooks, avoid at all costs. Had a line up on 3 horses that paid over 500 pounds using free bet calculator with best odds (as advertised on their site covering every UK race) . Received 311 pounds. Excuses used by their chat agent were "your first horse was in an extra place race so didn't qualify for best odds" - I wasn't betting it each way so this should be irrelevant. Other races had non runners - I backed the favourite and the non runners were irrelevant to that. Worst bookie I've encountered and they won't get another penny from me. AVOID. Ripped me off to the tune of 200 quid. Crooks.

Stephen Christie
08 July 2023
Comment from ca.trustpilot.com
Was 800 quid down got back to only 100 down and unibet restricted the account. Wonderful company

Stephen Hodgson
08 July 2023
Comment from ca.trustpilot.com
Added funds as fancied a Canadian, unnamed favs shocked cannot just add the jolly,overall looking around the website, It’s very basic - can’t say I’ll be returning anytime soon,I’ll stick with my main online bookmakers

christopher noke
07 July 2023
Comment from ca.trustpilot.com
The only good thing is fast payouts.This company was asking questions with the large amounts of money going in my bank. Told them to do one and they closed my account. Stay away

Natasha
05 July 2023
Comment from ca.trustpilot.com
let you spend as much money as you want but the second you have a win and try to withdraw they permanently ban you for no reason and don't give a reason when asked. Steal your deposit and winnings and say this as a reply........Unibet reserves the right, at any time and at its reasonable discretion, to close a Unibet Account and/or void any bets or stakes and/or withhold a Unibet Account balance (including any deposits) and/or recover from a Unibet Account the amount of any affected pay-outs, bonuses and winnings and/or implement a permanent ban from its Services.

Ninona
05 July 2023
Comment from ca.trustpilot.com
If you losing money in this casino you are welcome .. if you start to win and slowly returning your loses the casino immediately is closing your account saying that “they worry about your gambling “.. such a hypocrite.. mostly of online casinos practicing that ,they “worry too much for the gamblers “(only if they win )

Steven Ethan
04 July 2023
Comment from ca.trustpilot.com
I have won a lot! I have made a lot of money through sportsbetting and I was quickly paid by Unibet, there are the best betting site in the world and I thank PLATINUMTIPS_BK on INSTAGRAM for his betting tips too, his tips are the best!

tasha magill
04 July 2023
Comment from ca.trustpilot.com
Awful website, awful customer service and just robbing bas**ds Stoke money that I had won by disabling my account and give no reason.. have all the screenshots of Liv chat and emails which I will be taking to gaming commission.. How these theives are allowed to be in business is shocking..

Guest
02 July 2023
Comment from ca.trustpilot.com
Poor poor service here it goes Why would you let me deposit 162.00 out of my account with out ID ?Why would you suspend my account when I have tried to make a withdrawal ?My account is verified and still its blocked from using any of your sports games Your staff on chat have provided me with a poor service all transcripts can be provided Also you deleted my posts on the forum just incase you didn't look I have a copy for you

Alex Salis
28 June 2023
Comment from ca.trustpilot.com
Absolute crooks. Suspended my account for no good reason, accused me of fraud and kept my money. I played a few of their rubbish casino promotions and won a bonus of £4.50. They are withholding my cash balance. Avoid!

Reece Pritchard
24 June 2023
Comment from ca.trustpilot.com
AVOID!Unibet will close your account and accuse you of fraud / cheating just for using the offers given to your account or if you win bets. They have stolen £88 and will not return it. I am having to go to eCorga to get my money back.

Carl Higgins
24 June 2023
Comment from ca.trustpilot.com
Joined a few months ago taking their welcome offer. Robbed me within minutes. Decided to give them the benefit of the doubt and use their promotion today.. Deposit £20 and get 100 free spins on big bass splash with a 25x wagering requirement. Had 13 chances at a bonus and never landed once. Won a total of £2.26 from the 100 free spins. Backed out canceled the bonus and withdrew my £20.jokers haha

Arjun
16 June 2023
Comment from ca.trustpilot.com
I don't understand why you do betting on sports such as volley-ball, table tennis, badminton...you can never place a bet anyway. The other day I wanted to place a bet on volley-ball, the market was suspended for most of the match!! Same few weeks ago on table tennis...What is the point?? It's ridiculous...there's not only football in sport you know? You might as well not do other sports if you are too amateur to do so and only stick with football then... pfff...amateurs... waste of time.

Alan Connell
16 June 2023
Comment from ca.trustpilot.com
So backed a horse at 10's won at 12's expecting to be settled at 12's but no because it was an ahem "enhanced" ew race (wasn't an ew bet) BOG no longer applicable. Except it wasn't really enhanced ew terms as they negated the additional place by going 1/5 the odds instead of 1/4. So basically they give with the left hand, take with the right hand and have someone behind you taking BOG out of your back pocket! Crooks! The idea of concessions is they are supposed to favour the punter not yourselves!!!

Sacha
13 June 2023
Comment from ca.trustpilot.com
Avoid these ROBBERS at all costsI’ve been a loyal customer for many years and today I cashed out £74 which they paid me £9 as they stole £65 from meThe £74 was won on the sportsbook I had a casino bonus but that I lost all the bonus what I won and the bonus is separate from the sports betI think they are going skintDo not bet with them under any circumstances Username- Strudders888 Robbing thieves and they know itAlso I closed my account with Unibet on 21/06/2023 so they emailed me today 22/06/2023 saying they have suspended me for life The thieving scum steal my money and because I closed my account and said I will never use them again as they are thieves they suspend my account for lifeI would never of used them again anyway they are thieves and the biggest thieves in the online bookmaking industry People avoid them like the plague they are scammersI highly recommend you use 888sport or William Hill or Bet Victor you will be in safer hands

Karolina Agurkyte
12 June 2023
Comment from ca.trustpilot.com
This company are super tight. Close yourself down you shameful disgrace to gambling. Your agents are useless too. Won't be playing here ever again so obviously rigged.

Akajak
10 June 2023
Comment from ca.trustpilot.com
total shysters, shocking customer service; I allegedly opted out of receiving a potential refund if my horse finished second or third; why would anyone opt out of the chance of receiving a refund? why aren't they big enough to accept that they should have refunded my paltry stake. they sure don't want to lose. very sharp/dishonest practice which makes them untrustworthy

Louise N
10 June 2023
Comment from ca.trustpilot.com
Never had an issue so far, quick withdrawal won a decent amount and was in my account almost instantly using trustly bank transfer! No problem with this site so far

Kyle Bleakley
08 June 2023
Comment from ca.trustpilot.com
Avoid!They make you spend time on the phone with them setting an affordable limit, then the moment you deposit (well within that limit) they block your account and constantly repeat 'We’re committed to safer gambling and use publicly available information including TransUnion to assess affordability. Following an affordability review we’ve taken the decision to block deposits on your account.'Live chat is useless as always, just repeats the above. When i ask why they dont request bank statements to confirm affordability they simply state there is nothing they can do. Utterly ridiculous couple of days jumping through hoops for them for them to then shaft you. Avoid! Just another company coming up with convoluted ways to rinse your money and time.

James Reed
27 April 2023
Comment from ca.trustpilot.com
Wish I had read these reviews before being tempted in with there £50 casino offers +100 spins on starburst with £10 deposit. I agree with the bad reviews about the slots being rigged because I used all the £60 on one of the Irish slots and didn’t get a single bonus or free spin in £60 worth of 20p spins. I then received my spins on starburst a day later and only won a couple pound. Got rid of my account but I would advise against using this site as there are much better companies out there with slots that actually seem legit and not rigged.

Kieran stevens
15 March 2023
Comment from ca.trustpilot.com
Worst betting company EVER.

Neculai Avatamanitei
15 March 2023
Comment from ca.trustpilot.com
never use it they can steal money anytime believe me

James McFaddy
13 March 2023
Comment from ca.trustpilot.com
Atrocious signed up because i saw an advert of bet £40 get £40 back if it lost placed it and before it had been settled theyd cancelled my promotion!?!?! Cant be legal! Avoid at all costs! SCAM

Paul Bishop
12 March 2023
Comment from ca.trustpilot.com
Try verification process it's rediculous. Gave up in the end trying. Never even got to play any games. Utter madness!!

Duncan
12 March 2023
Comment from ca.trustpilot.com
Terrible, was only asked to verify my documents after I won and tried to withdraw. A few days later my account is blocked and all my funds are kept with no real reason and no way to appeal. Would stay clear.

Kivver
11 March 2023
Comment from ca.trustpilot.com
After reading reviews I wont sign up. Never understand these companies making it difficult for people who sign up to use their site. I understand there might be a few reviews that are biased if something hasn't gone their way but just too many bad reviews here. After being burnt by other companies always going to read review sites first. Lets hope I can find a good one.

tasha magill
11 March 2023
Comment from ca.trustpilot.com
Stole £250 from my account then closed the account then banned me..Worst site I have ever used. Customer service is rude and incompetent.

Jas Dhindsa
11 March 2023
Comment from ca.trustpilot.com
I have claimed my football bets from coupons purchased at pride park stadium online & not received a penny!

scott nicol
08 March 2023
Comment from ca.trustpilot.com
Tried to verify a bank card for 6 weeks with Unibet because I had closed my account and opened a new one. I sent bank statements of both accounts, a letter from the bank explaining it is closed and to use the new account. Declined this, demanded a letter from the bank telling them why it was closed! The letter explained that they could not process a refund into that account as it was no longer in use. Signed by the branch manager, Unibet still declined! Every person I have spoken to can’t give me a straight answer as to what they need. The customer service is the worst I have ever experienced. Every question there’s a silence because nobody knew the answers. Still unable to use my account and still unable to get my money which is over £1000 Do not use Unibet, by far the worst gambling company.

Aaron Thompson
05 March 2023
Comment from ca.trustpilot.com
Honestly the worst betting company going don't even try and sign up they just restrict your account straight away a went onto live chat the lass said it was basically unibet saying a can't afford to gamble with them wow considering I have betting accounts bet365, paddy and sky bet for years and never had a problem.. to say unibets policy is outrageous and embarrassing is a understatement a will never go back.. am trying to have few bets on the footy not get finance for a loan or a car... joke.

PM
01 March 2023
Comment from ca.trustpilot.com
Verification Process is a joke. I was asked for very specific documentation for source of funds. I provided this and had to continually chase for updates despite being told it’s 72 hours, then a week, then 2 weeks. On my final call to customer services, they told me that I’d not provided the right documents and they now needed something else. Having checked what they’d originally requested, I’d provided the correct documents. It’s excuse after excuse to cover incompetence.I decided to close my account instead of continuing to deal with this nonsense.

Hans Christian Magelssen
28 February 2023
Comment from ca.trustpilot.com
Have you heard about the Norwegian woman who won about 140000 GBP? Unibet cancelled her acount and withdrew the prizes won! With no reason whatsoever! Never engage with this company!

Jo
25 February 2023
Comment from ca.trustpilot.com
Robbers signed up deposited £80 played for a bit decided I’d withdraw my 80 and play another day got an email saying I needed to verify my details did that for them to block my account spoke to live chat they made a buisness decision to permently close my account no explanation why and didn’t get my money back stay well clear absolutely disgusting

PeterJS
24 February 2023
Comment from ca.trustpilot.com
I'm not sure what all the negative reviews are about. Casino games are RNG so you should know by now it doesn't matter if your spin is when you've deposited a 1000 or on your last spin (yes there is RTP) but they are still random.What I like most is the fast cash outs, once you verify your account they are great and straight to my card that I deposited with

George James Fisher
22 February 2023
Comment from ca.trustpilot.com
This website used to be one of the best I ever played at up until start of 2022 when I lost my wallet and they requested pictures of all vida debit cards used on my account even tho I had lost my wallet and 1 if the banks was that old a card it was shut down 2 years earlier,all this over a measly £40,come on UniBet ,use know I was such a loyal customer and to withhold such small amount of money/winnings and therefore suspending my account is absolutely disgraceful,please can use look at my account again as this is ridiculous. Just look at amount of money went through my account since May 2018, yet this is over £40?? - Total deposits£3,139.02Total withdrawals£2,633.27Net deposits are the running total of all deposits minus the sum of all withdrawals from 22/11/2018 until today.Username geofisher87Update - I closed my unibet account tonight and gave them the option to refund me my funds to my bank account so if they wish to or not is up2 them. Hopefully they do the right thing,send me my winnings and keep my account closed that way it's done and dusted,it is wat it is.

Lillian Clements
22 February 2023
Comment from ca.trustpilot.com
There brilliant there pay outs can be high and always pay out within 3 hours like most things you dont always win but when you do its a high amount i have no problems with unibet i would recommend this site

Andreea Maria Balint
21 February 2023
Comment from ca.trustpilot.com
Rubish..I made deposits over 1000£. And I have Recived NOTHINK back! I have asked them to close my account in December. In January I’ve change my mind and asked to reopen it and still no answer from them. Robbers!!! Stay away!!!

Meghan Lancee
21 February 2023
Comment from ca.trustpilot.com
One of the worst sites around doesn’t matter how much I deposit can’t even win a tenner been at it for months. I’m not even that bothered about winning but my moneys not lasting 2 mins and don’t even get a decent game. Really bad

Jacob Alexander Jones
19 February 2023
Comment from ca.trustpilot.com
Absolute joke, the live games are rigged 100% in dealers favour. Constantly get absolutely terrible cards yet they hit blackjack or 20/21 the vast majority of the time. Roulette is also complete bull. It is funny how the live feed lags out mid way through the game and they suddenly get a good hand. Spent atleast £150 on this site with no returns atall. Avoid like the plague.

james Perks
17 February 2023
Comment from ca.trustpilot.com
unibet was always a good site to me.. maybe lack of games and stuff but they are ok... idk why people hate them so much

Kate Wild
15 February 2023
Comment from ca.trustpilot.com
One of the best bookmakers around they will give you a boost on a horse you want to back up to £60 per day take every bet I have ever asked for.

Claire Johnson
15 February 2023
Comment from ca.trustpilot.com
I won £168 yesterday and Unibet are refusing to pay me and have closed my account without an email or evplination. I am partially sighted and have very bad anxiety and depression . I was overjoyed when I won. What a horrible company. Customer service didn’t care all they said is I can send you an email (which I still don’t have) How can a company do this to a person? They were happy to take my £20 yet when it is time for them to pay out they close your account. Only gave 1 star because I have to. I will be going to citizens advice, consumer advice, financial ombudsman, trading standards… anyone I can I will tell. Friends, family, everyone. What a disgrace. Thank you for making me feel down you total rip off merchants.This has been shared on my Facebook page to warn people not to use Unibet.

Luke Hughes
13 February 2023
Comment from ca.trustpilot.com
Unibet is a scam provider. They ask for nothing to verify users including age, ID, yet if you win on the site, they can lock your account, confiscate winnings and harness terms and conditions outside of the legal remit set by the online gambling commission. READ CLAUSE: 5.4 within their terms of service before depositing 1p to this bag of crap. Even the ICO are investigating for a seis of malpractices, deliberately created to prevent winning players taking any profits. Unibet has scammed thousands of users worldwide withholding not just winnings but deposits in equal measure. They will even threaten with defamation, if you write reviews (like this one) but legally this is almost impossible to enforce. Your money is better off with that Nigerian prince who emails you every week. He might actually put it to good use.

mike
12 February 2023
Comment from ca.trustpilot.com
worst ever - STAY CLEAR OF THESE CHEATS

Adam Johnson
10 February 2023
Comment from ca.trustpilot.com
Cheeky f@@ks, won’t let me withdraw my £200 but let me deposit money still. Avoid these robbers at all costs they don’t play fairly. Now being made to jump through hoops to get my cash back.

RISEN
09 February 2023
Comment from ca.trustpilot.com
I've had my account for a while and only just decided to deposit and play today, I was in the middle of my session on slots when suddenly my account was frozen and a popup came up saying i needed to verify my account I went on to live chat and explained that I have no form of photo ID and getting some is not easy to obtain for me. I just asked for my deposit or my remaining balance to be refunded, he explained that I could use my birth certificate as ID. So i went back to the verification page but there is no way to upload any documents that are not a drivers licence, national identity card or passport. So basically my money is just sitting in the account now and I cant withdraw it. You should be telling me to verify my account BEFORE i put money into my account not after and i should be able to withdraw it and close my account because I am unable to provide any photo ID .
jody mcquade
24 July 2023
Comment from ca.trustpilot.com
Just joined today won £100 then £200 both paid out and in my bank within the hour great site keep up the good work
Just joined today won £100 then £200 both paid out and in my bank within the hour great site keep up the good work