William Hill Review

I would give this 0 stars if I could. I put on a bet for the next James Bond a few years ago and I have gone to open it again and they have closed my account. Because I moved house 2 years ago and don’t have proof of a bill within the last 3 months they won’t open my account. They won’t accept anything older than 3 months with my old address. I feel like I have been robbed.

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Life time deposit 90k I have never won anything above 2k…why is this site still operating. What is the government doing to this ppl? Is there anyway their books can be checked how much ppl lost and how much they have won? Surely government have to make this ppl to pay some customer their money they have stolen back. Their slots totally rigged.

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First they take your promotions away then they don’t even have any good will to give any free Christmas spins or games but drain all they can out of you.

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Scammers! You will never win single pound in their slots, no matters how much time, money, or whatever you play! Not a single pound!BIG SCAM!

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I’m playing live now and losing to idiots as per usual.Ridiculous poker site.Yet again idiots get rewards…….Still live play.. Still fixed.ost 5er playing 2/4p bb..Random yeah. I have eyes open..This is the most ridiculously fixed app ever.. I can’t even leave another review so have to edit this one from yesterday.Nothing ever changes it’s riddled with fixture.I just lost with KK playing safe against idiots as per usual and the donkey against me hits a straight on the river.Yeah that is not random when for 4 years straight that’s why I lose.It’s impossible to believe how much I cannot stand the fact I know it’s fixed and they continue 24/7 to get away with it.It’s impossible with the cards I play with to lose this much, especially when playing tournaments being eliminated by a donkey player in the same manner day after day year after year.Shocking.

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How they get away with the blackjack is unbelievable absolutely unbelievably rigged. I really hope they get taken to the cleaners and lose there licence. The dealer will get 20 constantly no matter what card it’s daylight robbery I’m really shocked at how it’s even legal. Stay well away from William hill. 100% rigged.

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they got fined millions for not looking after their customers,now getting it back by not paying sod all on the slots etc.give them sweet fa and close your account is my advice.

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I was a customer for a while an then was stopped bonus they said no longer eligible, I emailed to ask why an told reviewed an no longer eligible an basically that is that, use a DIFFERENT bet site WILLIAM HILL treat their customers terrible.

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Used to be my fav betting site but has went sadly downhill recently.Now my least favourite and I would no longer recommend.

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worst bookmaker ever i had a problem with poker app still not solved after 14 months pushed from pillar to post by customer services finally closed account

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was high in a game tournament set to win at least £50 & free bingo . went to log in they said i have self excluded for the day. i didn’t . they just do not want to pay me. terrible site. if your winning they get rid off you.

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Signed up, placed 2 bets (£1 e/w on horses), then they decided to close my account due to a ‘trading decision’?Ok, whatever. So I requested they return my funds (you’d think this would be automatic!). They requested every piece of documentation under the sun! all of which I sent them and they accepted.2 weeks later, still no money.Chased them again, they need me to send them even more documents. Again, sent them and they accepted them.A few more days on, another email from them requesting the same documents again! This company are a scam! Isn’t it funny how they don’t need a single piece of documentation from punters to sign up and give them their money, but when you want to get YOUR money back they want every shred of paperwork you’ve ever had… and even then still won’t pay.

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Was promised free 5 pound football bet builder if a staked 5 pounds on Tyson boxing match last night, which I did. They never gave me free football bet,despite me messaging William hill agent for 45 minutes.Agent lied and told me he had issued to me.Bunch of conmen and liars Avoid this company like the plague.Conmen

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Absolutely disgusting, spent 1000s on slots not much RTP £10 here 5a there ,should be reported back to the gambling commission, no wander thay got fine before of 80 million and thay doing the same again.

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I have enjoyed quite afew of William hills promotions, I switched from paddypower to play at this casino last week, not anymore tho, this week I’ve wagered about 4 grand on William hill and I’m down 1 grand but they have disabled all of my promotions, I know they say they can discontinue you from them at any time, but don’t play here guys I’ll name some better casinos below with better offers/promos: Betfred is amazing for slots where as williamhill has 92% rtp or under, paddypower, Betfair casino, sky vegas, all of these casinos smash past William hill in so many ways, thank me later 🙂 and you won’t get randomly discontinued from all there promotions on the other casinos 👍🏼

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William hill are straight scammers. When your on spins n ya begin to win it throws you off games pretending g that the Internet connection has been lost altho there’s nothing wrong with it for one. For two you’ll be up n winning n then the game will glitch n skip n all of a sudden it starts to just rob you until there’s nothing left n then to put the icing on the cake then they take your promos off so you can’t even win anything bk. And then they lie like they’ve said to me it’s as it’s down to safer gambling. What a load of crap as I only spent 60. It was because I stated to win as when I spend 100s they don’t take nothing away. So I spend less and they’ve removed my promos. Avoid William hill as they scammers

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Put it this way, my lifetime net deposit on this site is -£17,000. Want to know how many withdrawals I’ve had in that time. That would be absolutely zero, NONE. In the last month alone, I’ve put nearly £800 on this site with maybe 2 bonuses in total paying pennies. I’m seriously considering going to the financial ombudsman about this site because there’s just noway this can be right. If i was you I’d stay well away. I’ve never known a site like it and i play on quite a few.

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The worst 1 out the lot

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If I could give less than one star I most certainly would!! Every thing about this gambling app is disgusting. The casino games ARE 100% fixed !! Especially the roulette,From the game cutting off mid spin and coming back on the screen when the ball has stopped to the ball actually going back in the opposite direction of the spin. William hill would be the very last app I would recomend anyone to use! You’d be aswell setting fire to your cash or just throwing it away!

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Played the promotion game stat attack, got the amount of goals in both halves correct and they marked it down incorrect, make sure you check your results for errors, they mug you off. Asked a supervisor how to make a formal complaint twice it was refused both times, “if you won we will add it to your balance, don’t worry” was all I got. Rubbish company.

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Had to speak to 2 different customer service advisors & a supervisor for a simple account issue which in the end i didn’t even want sorted because of how poor the customer service i received. All resulting in me using a different betting site, one that actually appreciates & helps its customers.After waiting 15 minutes i was passed to an advisor called Rona who advised me she was doing relevant checks on my account and would be a few minutes. 15 minutes of waiting later i asked if it would take much longer, she then suddenly sent a message saying she was passing me through to another advisor, without explaining why. So i had to wait another 20 minutes. This resulting in me wanting to raise a complaint.I then got through to Augusto, who advised he was doing the relevant checks, again waited 15 minutes for the same thing to happen. No help & passed to another advisor without explanation.This time i was passed to a Supervisor called Kiel. I was then waiting for a reply every 10 minutes, and after an hour of constantly repeating my reasons for raising my complaint which i explained over 6 times, even after he advised he was reading the previous conversations i had with Rona & Augusto which shows me explaining countless times why i want to raise the complaints due to very poor customer service. This supervisor then raised a FALSE complaint (reference 241220-009707) stating the complaint was due to “accessing my account” after i had already told him 5 minutes before this was not the reason. Beyond ridiculous, as i had already explained over 6 times to 3 different advisors (one being a bloody supervisor) the reason i wanted a complaint raise due to extremely bad customer service, and all i received was EVEN WORSE CUSTOMER SERVICE!All, including a supervisor, clearly have no intentions of doing their customer service jobs correctly. These individuals get paid to help customers, especially being a supervisor you would think they would be helpful.Instead, I was passed about several incompetent advisors, including a clearly incompetent supervisor, made to wait over 2 hours, all for a false complaint to be raised, where the supervisor lied about my real issue when he knew as i had already explained my real reasons for raising the complaint. The worst case of “customer service help” i have ever received. These three advisors clearly need training so they can actually do the job they are paid to do.

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Just dont play here. Not worth , not wining nothing! They just take your money and not giving any win. Scams.

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The worst online gambling platform ever !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!If you loose your money nobody care, how long are you playing, and what sort of games you playing. But just you win couple hundreds, this is it. They will straight away start love your brain front the front and from behind… If you not let someone win money close your platform. Who want to not have chance to win. William Hill is the one who will block your account straight away just you win something. It absolutely, totally useless peace of shit. 🤦🤦🤦

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Don’t know whats happened lately but I can’t win a thing or even get a build on slots, even the double chance bonus feature seems to not work, don’t get bonus teases nothing just empty spins, such a shame because this used to be one of my favourite sites and thr payout is fast. Oh well off to somewhere where I least get a bit of a thrill.I do know people who win on here, sadly I’m just not one of them. Good luck all

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If I could give less than one star I would. My account dosent work and umpteen times been intouch with live help who say their viewing my account, so why was I not informed. I’ve emailed and heard totally nothing it’s rude bad mannered and totally unacceptable for a large company like this telling you nothing.I’m disgusted M cornforth

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Yet again. Same old same old.Different day but same old nonsense.Stop fixing it..You’re day will come as everyone’s does to pay the ferryman and the ferryman will either turn you away or charge you more than you have on you.Like you’re poker simulator does so you might be able to login and cheat again before inflation comes into effect and you have to live in a skip

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Absolute scam, played William hill for 2 to 3 years, and haven’t won a single dime, I know it’s based on luck but not William hill eats your money faster than u can blink, I play on 2 other sites and let me say, you actually get wins, avoid these

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Playing on the slots, losing money as usual, then you start to win a little, then low and behold the connection is lost. Complete swindle

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Right this is a true statement. William hill are nothing more than a gambling cartel, do not deposit here do not play here be warned.if you get scammed go into a William hill shop and demand your cash from them.dont leave until they pay you the online site is a scam.and be warned.

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G. F. Y.Rigged up to the hilt and the hills whatever you’re preference.Go for yourself 😉🙄😘.Macic circle eat cakes from top hats.

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Absolutely fabulous !!Played the free bonus drop last week and won a fantastic amount in cash.Unfortunately I have now been excluded from playing Bonus Drop ??Why ?? Are we not expected to win and if so you get excluded

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Went really downhill in the past years, basically never won anything on slots. The RTP is so ridiculously low it makes you actually laugh when playing. Never again William…

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been with William hill for decades , my account was locked , so entered chat , that want a picture of me holding my driving license , i sent them many pictures , they keep saying there not clear enough , Try holding a pink license with your face in it ,someone please , You need a professional photographer to take this picture so it focuses correctly ,Still my account is locked , I’ve sent pictures of my card proof of address , but the sticking point is this picture of me holding my license , WHAT A JOKE YOU HAVE BECOME WILLIAM HILL

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Do not use this betting site. Very poor customer service

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scammers and thieves stay away !!they didn’t pay me my money

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literally the worst company i’ve ever dealt with. avoid, far better alternatives. the security checks are A JOKE i have sent them what they requested and they keep coming back asking for the same thing. literally will steal your money!

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STOLE £100 OF MY OWN MONEY.I was allowed to make an account without issue, fully verified, then deposited £100.Upon the £100 deposit, my account was deactivated due to a self exclusion almost 10 years ago. With the £100 trapped in the account.I raised concerns to the Live Chat team and was informed to provide them with 5 amounts of verification including a photo of me next to my username.Even though they have a payment method that i used to withdraw the money too.Absolute shambolic, never have i ever had this miscariage of justice on a gambling site.I will not be reduced to supplying them with this information when its just blatant theft allowing me to deposit the £100 which is now trapped. Furious is an understatement. Will be reporting to the UK gambling commision.

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My bet comes up and William Hill void it at the END of the game because something called OPTA wasn’t covering the game even though they offered the bet !!! , total pirates

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Subject: Urgent Request for Refund and SupportDear William hill Complaints Department,I am writing to express my deep concern and frustration regarding a serious issue that has significantly impacted my mental health and financial stability.Over a period of three years, I have been battling severe mental health issues, including a mental breakdown and psychosis. With the support of my psychiatric nurse, I took the crucial step of self-excluding myself from all gambling sites. However, during this vulnerable period, I was able to deposit over £750 into my William hill account.These funds were derived solely from my disability welfare payments provided by the Department for Work and Pensions. Due to my compromised mental state, I was unable to control my gambling habits, leading to devastating consequences.As a result of my actions, I have experienced severe physical health deterioration, as I was unable to afford essential necessities like food, gas, and electricity for extended periods. I am now under the care of the NHS mental health team and am prescribed antipsychotic medication to manage my psychosis.I am formally requesting a full refund of all deposits and losses incurred during my time with William hill and entain group foxy slots coral and Ladbrokes combined over £2500 I believe that the company failed to implement adequate measures to protect vulnerable individuals like myself.I am prepared to provide any necessary documentation, including bank statements from my Bank of Scotland account, to verify the deposits made from my Department for Work and Pensions benefits.I urge you to take immediate action to address this matter and provide the necessary support.Thank you for your prompt attention to this urgent matter.Sincerely, Thomas

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for at least half a year this bookmaker has been robbing customers with small wins or dead spins on slots they are not fit for purpose and if you win anything from the bonus promos they offer or spend big they will take it off you under the guidance of safe gambling even though you can still deposit scum bags.

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William Hill advertised a promotional bet, which lured me in – 16/1 on a Man City vs Juve game (with a few perms). I put a bet on it. The price was then later adjusted from 16/1 to 17/4 (because of a mistake on their end). I tried to cancel the bets (which was a massive pain dealing with chat bots). After spending 2 hours online with their “customer service” – muliple times – they didn’t honour the price (fine, legally they cover themselves in the T&Cs) – However, ethically they do not – after reiterating I wanted all of my bets cancelled – they didn’t cancel them.

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Been trying for three hours to put a £1 free account bet they said I could have but gave up in the end. Think I’ll close my online account as this isn’t the first time this has happened

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The worst site by far absolutely a joke you don’t pay out you don’t give bonuses you a scamming people you’re RTP is non existence this site really does need looking into by the gambling comity or fraud squad or something as you can clearly see what you are doing I will never play your site again as their is far better site than yours I used to brag about how good you site was but now I may as well set fire to my money as I would have more fun your going to lose a lot of customers due to your greed an unfair game play I understand I can’t win every time and I do expect to lose now and then but honestly theirs a different between winning and never winning and I never take anything off your site but you are happy to take my money I’ve played for many years but not no more as you have taken thousands of pounds from me but always blocked me from bonuses and restricted my account from winning I’m going to report you to as many sites as I can as you need looking into

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no customer service. locked me out of my account because of sign in problems which were not my fault. they claim they sent me emails which is so untrue.they want me to send photos of me holding passport.a bill. and a photo of transaction in my account.cant even get on the site to view this.so how can I send them a photo.cant get my money out they are all incompetent and crooks

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i am not a bad loser but this company should be banned!total disgrace and not a fair game by a long way!

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Terrible service! When it comes to withdrawal they ask you lots of documents! And there is no one to contact. The ones there are horrible. ABSOLUTELY TERRIBLE! Won’t ever use it, there are hundreds of others, why would i waste my time with these

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So apparently I’m barred from William hill shops for standing up to abusive,and dishonest shop staff. 🤔 I shall merely get my step count up by going to Corals,Betfred,Jennings,Paddy Power,Ladbrokes….you get the picture.If Willhill continues with its policy of employing racist,homophonic bigots like Isacc and Dennis,empowered by weak management, Naveed, the shop in question will likely close as its customer base is depleted.Up your game Willhill.Shame on you.

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Absolutely disgusted! I joined just now as it said £20 free on luck on Irish when joining. When I paid money in and didn’t win anything at all ( which is fine as you’re not guaranteed), I didn’t get my free £20. When I queried this with a chat clerk vanezza she told me I shoulda put a promo code in. At no point even in the small print that I have here does it mention you must enter a code. When I said I was sad and to close my account I didn’t even get an apology just closed my account and the chat ended. Disgusting, so basically took my money with false advertising and the staff can’t even be bothered to apologise or correct their error. So disappointed

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I have been customer with William hill and for sure there is no winning at all they credited on my account without my consent I have contacted the customer but nothing happened Very bad casino games don’t waste your money

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William Hill..what went wrong!! I’ve been an online customer for many years and you’ve got so bad and greedy!! I get absolutely nothing back now on bingo whereas I used to have at least some little wins but it’s the same names winning over and over again regardless of the time of day! And your bonus drop is shocking now..gives out nothing! Time to switch to another site..I can’t justify the way you’ve changed for the worse!

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