William Hill PLAYER REVIEWS(3328)
jay cup
22 November 2023
Comment from ca.trustpilot.com
Very poor permitted me to deposit 100's within 1 hour and kept taking deposits without intervetation I complained and the only response I received was a request for ID no updates in 4 weeks. Very bad. exploiting the public with no morals
Darijus Polianskis
21 November 2023
Comment from ca.trustpilot.com
Very bad experience, couple hundred pounds small stakes like 20p and all in loose, horrible, not a single win, just avoid those scamers
Steve Mack
21 November 2023
Comment from ca.trustpilot.com
Ever since 888 took over, William hill has gone stingy especially their slots the payouts are awful,Scratch of the day is now crap,and even the bonus drop has gone from an almost guaranteed five spins to three.If your looking for a betting site go somewhere else. Oh ps there customer care is total ####
Ryan Omalley
21 November 2023
Comment from ca.trustpilot.com
Been on the site a year and I’m that year im £1900 Down one withdrawal of £100 I play on 0.40p stakes the payout is the worst I wouldn’t recommend at all I honestly believe it’s a scam considering the other comments here about the site
cookiez mix
21 November 2023
Comment from ca.trustpilot.com
WILLIAM HILL AND SKY VEGAS ARE JUST RIPPING PEOPLE OFF . NO ODDS OF WINNING ANYTHING LOADS OF DEPOSITS & THE WORST DAILY PROMOTIONS FULL STOP. IF U ENJOY A FAIR GAMING EXPERIENCE THESE TWO CASINOS WILL NEVER GIVE YOU THIS.
Dawn Miller
20 November 2023
Comment from ca.trustpilot.com
horrible support team,i asked about a withdrawal which they sent to a bank account i haven't used in 4 years and told me to contact the bank which i dont have and never used for deposits. Danielle then decided to block any promotions available to me .This is unfair as a loyal customer of 15 years. goodbye nasty and will be taking this futher.
boldi borchi
20 November 2023
Comment from ca.trustpilot.com
my name is dragoi cristian costel, born 18.01.1981.TW47RN.RENFREW ROAD.6. with an account at cazimo olinie wuilliams hell. dear chris19 last year I was also a customer of casino 888.ladbrok.pady.coral.betfred and many others ON 19.10.2022 I reported myself to gamestop after several losses which you can confirm and casino 888.and pady ladbrok.coral betfred.once registered at gamestop. all sent to my gmail.pe . and to . I sent a warning to those who prove that I was blocked at gamestop. to stop playing at the casino. addicted to me losing a lot of money those who it led to separation from my family and I continued to play at wuilliams hell. well blocked at gamestop wuilliams hell accepted me to continue to play the one who shouldn't have let me. checking my account that after 3 months of having errors in the games I reported myself olinie chat with wuilliams hel and I said that I have lost a lot of money and why I am not blocked because I am registered at gamestop checking my account on the spot and they asked me to cancel my account and with this I want to recover the money that I lost during the period of 3 months that I played at wuilliams hell.casino olinie sami they want compensation for not checking the account on time and losing the money for the period of 3 months thank you
Guntis
20 November 2023
Comment from ca.trustpilot.com
My journey with William Hill extends beyond sports betting, as I've also had the pleasure of exploring their online casino. From thrilling games to impeccable customer service, William Hill Casino has consistently delivered an outstanding experience.
OriginlGazza
18 November 2023
Comment from ca.trustpilot.com
Free spins are nice and all and that saved them from 1* but when you spend £10 in 10p intervals winning the odd £1 and 50p spins here and there so you get around 500 spins and don't once land a shot at the big money you kinda feel you have been scammed...even if it's a loss or a 50p win a shot at the jackpot would be nice in 500 spins!!!
Matthew Barnes
18 November 2023
Comment from ca.trustpilot.com
Had misfortune of playing adventures beyond wonderland, a game available through William Hill. An awful experience, 99% spins lands next to a bonus. When you do get bonus it results every time in the lowest possible outcome. The most corrupt unfair gambling experience I've come across in 30 years of playing roulette. Avoid, like being stabbed in the wallet.
Nikki Jeffries
17 November 2023
Comment from ca.trustpilot.com
Not sure if they allow you to see but £430 down in 30 minuets playing break da bank again hyper spin but the game is incorrect because you don't get the hyper spin featureNow this week Friday again £400 down in 35 minuets, got the free spins and won 0 off it.What they like to do is let you deposit 100s, then give you half your money back only if your lucky, then minuets later take it all away.I always bet £2.25 per spin.They call 90 odd % payout rate to be fair, seems wierd because I must always be in the 10%.Over £20,000 down since I joined them.Maybe its time to leave.I suggest everyone else leave also and those who wish to join, DONT!!!!Stick to something with a better chance of actualy winning, like Crypto
Inna
17 November 2023
Comment from ca.trustpilot.com
Didn't like all the verification drama here. I really expected more of their casino, too.
Msmadam msmadam
16 November 2023
Comment from ca.trustpilot.com
Second review, machine still rigged even now, 262spins no scatter, 4months no win even 200, while I put more than that every week. Someone wrote on reviews that it will show same sets over and over, that's true I have noticed that even took screenshots, It's time this side have to be checked and fined again hopefully this time money will go to people they are ripping off.
Jack
16 November 2023
Comment from ca.trustpilot.com
Just closed my account, absolutely dreadful site.The last I won anything substantial, I withdrew £20.Never touching them ever again, they definitely blacklisted my account from winning, and that isn’t a conspiracy when you get lagged out of games, they crash and restart then all of sudden you don’t win nothing.
Neil Cartwright
09 November 2023
Comment from ca.trustpilot.com
Stunned at their bad rating , compared to some sites out there they offer regular free spins and disc drops where you actually win money.Clearly the disc drop has an on / off switch as you you used to win 5 free spins almost every day then they pulled the plug around 6 months ago no you win very rarely but still so much better than most out there.Regularly offer epic odds and £5 free bets every so often , my favourite site out of what appears to be a right old mixed bag of chancers and criminals with some good sites mixed in among the bad ones.
James
07 November 2023
Comment from ca.trustpilot.com
These are con artist I have just played a £100 pound through big bass splash and in all the spins it gave me one tease for the bonus the rest were dead spins this site has been took over by 888 casino one of the worse sites over the last 10 years please keep your money in your pocket
Eddie T J Naylor
07 November 2023
Comment from ca.trustpilot.com
ever since they got there fine they have been ripping eveyone off from high rollers to low rollers they have no shame and dont care about anyone, used to be one of the best in the game but now just hell bent on taking everything from everyone shame you had to let 888 take you over being one of the well known stains on the gambling industry aswell if you bet big go else where these guys will take everything i have been here for years hence why i know what i say is right.Fishin' Pots of Gold: Gold Blitz™ 50p spins 225 spins no bonus sick company.
Alikhan Sedanov
07 November 2023
Comment from ca.trustpilot.com
William hill.es has suspended my account 2 weeks ago, because I have won there. I can’t withdraw neither my funds or winnings. They are stealing deposits and winnings ! I will be filing a lawsuit against them.
Steve Ditchburn
06 November 2023
Comment from ca.trustpilot.com
William Hill are one of the worst online betting companies for returning funds. They have checks in place which attempt to force you to return funds to the same card that you used to pay them in - thus when you receive a replacement debit card (because the end date has been reached) all sorts of problems occur (because you can no longer refund that card. The management have not thought this problem through and they don't seem to care about it.
Kathryn
06 November 2023
Comment from ca.trustpilot.com
I enjoy chatting on the bingo sometimes play Penny bingo but don't always bother as never win. I tried slots as I enjoy them but it's been no win no win and I'm sick of seeing my loses down. I haven't had a decent win and reluctant to use it but bingo is fun to use for chat so use that. I deposit say fiver and get zero wins. Joke it can't be bad luck all the time surely or just greed.
ChelseaDad
05 November 2023
Comment from ca.trustpilot.com
W&nkers Spent thousands here over decades.888 buy you out and you limit me to £50 per month.Wait all month to deposit a paltry £50 and in meantime sign back up for Mr Green.You BAN me from all your products! Why, you C*Nts??
Steve Mccall
05 November 2023
Comment from ca.trustpilot.com
I played the eye of horus slot for 20 minutes and got the feature up three times1st 40p2nd £13rd 75pJust how crap is that,this is the worst site on the internet go to bet365 it’s so superior.
Natasha
05 November 2023
Comment from ca.trustpilot.com
I would rate -0 if I could..please avoid avoid avoid this is the worst scamming company ever..don't ever expect a reply from a negative review because they really honestly could not give a dame..they will rip you off and still expect you to spend even after asking account to be closed..they have no concerns or consideration for there customers..there is no live chat and expect to wait at least 12 hours for a reply which is not personal to your issue but bot generated..I am currently in the process of taking further with gambling commission all they are about is taking money from customers but giving nothing back in return...please people listen to me and DO NOT SPEND 1 PENNY ON THIS SITE AVOID AVOID AVOID and I will save you a lot of lost hrs of stress and annoyance simply down to there disregard and uncooperative response and attitude..I do not leave many reviews but please be warned avoid like the plague if you don't want to be let down or scammed..if you are fortunate to win a bonus or promotion don't expect to receive it and if you do expect to be blocked from any further promotions without receiving winnings and have to fill out numerous safe gambling questionnaires even if lifetime deposits have been less than £135 lmao..avoid avoid avoid..they are still happy to take my money may I add BEWARE AND DONT BE FOOLED LIKE I WAS
Justine Tanner
05 November 2023
Comment from ca.trustpilot.com
15 bonuses yesterday on fishin frenzy…8 of those the fisherman appeared 0 times in the 10 free spins I had one 15 spin bonus and he come out twice I had the rarest thing to happen on this game I got a 5 scatter bonus ( 20 free spins) he come out 3 times I won £3.20 and the other 5 was once or twice in the 10 free spins 😂 my highest win was £5.30..20/40p stake….96.12% RTP is a load of garbage…as stated you don’t get fined 30 million in recent years if you’re not up to something dodgy. Clear they’re recouping their loses from their fines by altering the RTP or they outright black list accounts…haven’t made a single withdrawal in 9 months just consistent loses..I’m not sure on the algorithm or the RNG as it seems to drop the same paylines 4/5 times in a row and 1 or 2 scatters continuously…then if you’re lucky enough to get a bonus you accumulate absolutely nothing back. Might see further down the line that they’ve been hit again with another fine because I highly doubt this site will ever be fair..also owned by 888 another site known for outright shocking wins/returns 👍 go wary or you’ll find yourself in a deep hole!
Gaz B
05 November 2023
Comment from ca.trustpilot.com
Cash out is a joke just stops when you get ahead The slots give a few small wins and then bang total shut down on paying out they just go into scam mode absolute joke Apart from those issues it’s not bad but what a shame that they get so greedy
stuart gibson
04 November 2023
Comment from ca.trustpilot.com
Dont use them, not allowed to cash out when you are have the chance to win, they block your cash out option and even wont let you see the bets you placed. Avoid them as they are bare faced charlatans who have set it up to win at all costs. Walk away from them and don't give them your money
TED OSBORN
04 November 2023
Comment from ca.trustpilot.com
A complete rip off and illegalThey advertise BEST ODDS GUARANTEED But you bet on a horse at 14/1 it wins at 20/1 they pay you at 14/1 and tell you that you don’t qualify for BOG Even though I had used them for 10 years.Bet elsewhere, I now do
Tony Beck
04 November 2023
Comment from ca.trustpilot.com
FRAUD. Living off of old name. If they were a new company would be out of business. Refusing to let me withdraw despite complying with regs - will use RESOLVER to assist now. Heard many , many similar stories, they dont pay out if your account is winning. AVOID AVOID AVOID(not real name used here)
Luke Barnsley
04 November 2023
Comment from ca.trustpilot.com
2nd review... sites terrible... 70P BONUSES AFTER PUTTING 50£ IN TO A GAME.... CONSTANT FREE SPIN TEASES SCREW THIS SITE.
Ian Davies
03 November 2023
Comment from ca.trustpilot.com
Lucky to get 1, their customer service agents are the rudest laziest un knowledgeable morons in the industry
Tim Cullingham
03 November 2023
Comment from ca.trustpilot.com
They make it impossible to withdraw your funds yet very easy to deposit. I talked to customer service and they told me a bunch of lies and assured me it was being worked on, but nothing happened, and now I have to keep bugging them so that they dont just steal my winnings. A bunch of fraudsters
Daniel Moffat
03 November 2023
Comment from ca.trustpilot.com
the machines in William hill bookies in. L in Broomfield road are rigged only get small wins 10p 20p
Naomi
02 November 2023
Comment from ca.trustpilot.com
Absolutely horrendous site and since they got that massive fine they are now clawing it back unlawfully . Can you get to talk to anyone NO. Bigger thief than khan! Thieves
Andrew Munsey
01 November 2023
Comment from ca.trustpilot.com
I use the Shop on The Wickham Road in Shirley and the interior of the shop is appalling . The Stools in the store are dirty, shabby and not for purpose . The lights in the shop are all flashing and have not been repaired in 4 weeks . The Lights behind the counter are not working the staff sit in the dark. Whilst the staff in the shop are extremely pleasant , the environment in the shop is a disgrace to any company. Is it surprising all your customers now visit the clean and pleasant environment at Corals just up the road !Please can these issues be fixed as a matter of urgency.
Renata
01 November 2023
Comment from ca.trustpilot.com
Spent a lot of money and came to the conclusion they limited the earnings on the only game I play! Never managed to have a big win anyway but I had lots os free spins paying max £5. Please please stay away! Verification is horrendous and they always restrict you when you try to withdraw money. All the number generator story they try to sell is a lie because I spent £250 in 2 days and had about 30 free spins paying between £1 and £5 so this is such a coincidence isn’t it? Please don’t play there!
Sally Brewins
30 October 2023
Comment from ca.trustpilot.com
This site has got terrible when I first joined it paid out great now I have hardly won anything at all for months
Philip Evans
30 October 2023
Comment from ca.trustpilot.com
I used to like Wm Hill but they are no longer very competitive and will take away your 'special offers' for no reason at all treating many 'customers' as 2nd class punters. They do however keep e mailing you with their special offers that you are not eligible for! Total joke of a business nowadays. They are not alone but if you do restrict accounts at least man up and tell customers why. I am amazed that the gambling commission does not investigate stories about these numerous restrictions which often fly in the face of their TV and newspaper advertising.
Natasha
29 October 2023
Comment from ca.trustpilot.com
Very poor customer service takes hours for each response. I received a pop up msg saying I had won the bonus vault it didn't say how much but I was so excited I hadn't won anything like before but when I tried to claim it it was nowhere to be found... After hrs trying to use live chat which is no longer live I was given £2 conciliation?? Which I had to go back on chat for more hours to receive. Next day logged in for free daily promotions to find I wasn't able to receive any. They had been removed and I received numerous emails about safer gambling..I completed assessments successfully but still no promos. Then another 5 hrs on chat and still waiting..I don't have a problem with gambling and only play for fun and have only spent with these lifetime net deposits of less than £138 lol..if everything is resolved and I would especially like my £100 bonus vault prize then I will remove or update this review.even tho my opinions on customer service will not change..it is something they really need to sort UPDATE IT GETS WORST INSTEAD OF TALKING TO ME TO RESOLVE THE ISSUES THEY HAVE NOW COMPLETELY BLOCKED ME FROM SITE WITH A 404 SERVER ERROR.. AVOID THESE LIKE THE PLAGUE THEY ARE ROBBING SCAMMERS THAT ONCE YOU SPEND MONEY ARE NON COOPERATIVE.. PLEASE READ OTHER REVIEWS BEFORE JOINING LOL
Eddie T J Naylor
29 October 2023
Comment from ca.trustpilot.com
William hill frenzy slot is the worst 7pound in 10p spins to get a bonus paying 10p the mark up is trash and greedy.
NEIL
29 October 2023
Comment from ca.trustpilot.com
Used my £5 free bet and accepted.Looked to check the bet and would have won, only to find it now only on the betting slip and not placed. This is not the first time Williamhill have done this.
Renata
28 October 2023
Comment from ca.trustpilot.com
PLEASE PLEASE STAY AWAY!!!!! Worst website ever!!!!! Not fair payouts, had lots of scatters paying max £2. Never seen that before!!!
Charles Smith
28 October 2023
Comment from ca.trustpilot.com
Absolute crap customer service still not solved ! Was waiting online for 2hrs for a response, was told I was being put through to a supervisor by Jelly then someone came on an hour later (Kim) and they weren't even a supervisor. Had to explain twice, they didnt even read the previous conversation despite saying they were.I will be closing my account and using my other accounts with other bookmakers.
Jack
27 October 2023
Comment from ca.trustpilot.com
Has gone way downhill, and this isn’t RNG, it feels more like how 888casino is now whom is their parent company.They’re now clawing back money, for either the purchase price or that fine they received earlier in the year.Please heed my warning, keep clear. They’ve either blacklisted my account from winning, because the amount of times my games lag out, crash, close etc etc, is too convenient when you’re on a winning streak.
Naomi Johnson
27 October 2023
Comment from ca.trustpilot.com
For about 2 weeks I have only had one feature and only won £2.25 and spent over £400 in those 2 weeks something is not right and they need to sort it out because they will lose customers
James
26 October 2023
Comment from ca.trustpilot.com
Before you throw your money away. Do your research. How this company is still allowed to operate shows how completley broken and one sided the system is.
Richard Harman
26 October 2023
Comment from ca.trustpilot.com
I don’t mind losing , but 90 pound in a couple of days and only got 3 features, not a single 1 over a 6 pound win takes the mick something definitely not right with there slots
Andrew
25 October 2023
Comment from ca.trustpilot.com
I noticed a settlement payment had been removed from my account and was reinstated only when I raised the issue. I asked for an explanation but to date have not received any.On the whole I find them very good but that incident is a worry.
Lesley
25 October 2023
Comment from ca.trustpilot.com
I wish I saw these reviews first, recieved an email which said we wanted to let you know we’ve removed all sports and gaming concessions from your account following a trading review. Please be aware that stake restrictions may also apply in the future.Any qualifying bets under free-bet promotions made before today will not be affected. Asked william hill helpline and they said there is nothing they could do and they don't know why its been applied.
Richard Harman
25 October 2023
Comment from ca.trustpilot.com
Got to be honest here with the slots iv put a bit of money on the last few days on fishing frenzy iv had 3 bonuses and not 1 of them over a 7 pound win. I don’t mind losing but something is not right with their slots.
Ron Grinberg
22 November 2023
Comment from ca.trustpilot.com
I just can say that this is the best casino on line and the best c service.
I just can say that this is the best casino on line and the best c service.