William Hill PLAYER REVIEWS(3329)
AJ
05 March 2023
Comment from ca.trustpilot.com
Another thieving betting app. Cash out was unavailable for several minutes with a 403 error (website error not my phone) until the bet ended, disguising blatant robbery with an error code is just a pathetic low life tactic. IBAS will be recieving a complaint direct as William Hill are not contactable by email or chat. Time these stealing fu*kers were shut down for theft.
Another thieving betting app. Cash out was unavailable for several minutes with a 403 error (website error not my phone) until the bet ended, disguising blatant robbery with an error code is just a pathetic low life tactic. IBAS will be recieving a complaint direct as William Hill are not contactable by email or chat. Time these stealing fu*kers were shut down for theft.
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Phil Pearson
05 March 2023
Comment from ca.trustpilot.com
Absolutely taking the p### I had an online account with them for around a year when I tried to log on today was blocked and told my account had been closed after hours of chat trying to get my money back which was in the account was told I had to give them photos of my bank account and to get a photo of me holding my passport and driving licence both of which I informed them I don’t have then I was passed to a supervisor who didn’t bother to answer I them got through 3 hours later and was told they would just leave my balance of around £40 in the account that I am locked out of
Absolutely taking the p### I had an online account with them for around a year when I tried to log on today was blocked and told my account had been closed after hours of chat trying to get my money back which was in the account was told I had to give them photos of my bank account and to get a photo of me holding my passport and driving licence both of which I informed them I don’t have then I was passed to a supervisor who didn’t bother to answer I them got through 3 hours later and was told they would just leave my balance of around £40 in the account that I am locked out of
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John
04 March 2023
Comment from ca.trustpilot.com
I tried again.....400 spins on Goonies and King Kong...not 1 bonus round......a few measly in game wins. daylight robbery. William Hill just hste it's customers winning anything.
I tried again…..400 spins on Goonies and King Kong…not 1 bonus round……a few measly in game wins. daylight robbery. William Hill just hste it’s customers winning anything.
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customer
04 March 2023
Comment from ca.trustpilot.com
After you have a big win, they lock you out of your account and you cannot access it to withdraw remaining funds. No response to emails or any contact. There live chat is a shambles. 6 months this has gone on for. Give them a wide berth ?
After you have a big win, they lock you out of your account and you cannot access it to withdraw remaining funds. No response to emails or any contact. There live chat is a shambles. 6 months this has gone on for. Give them a wide berth ?
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Christopher Martin
04 March 2023
Comment from ca.trustpilot.com
Stay away they have the worst returns on slots ever I had 12 winning spins above stake in my last 300 spins I've played 700 quid and not won one bonus over 8 pound it's rigged here I can go 1200 2000 spins to get a scatter then it pays 3 pound after losing 150 pound
Stay away they have the worst returns on slots ever I had 12 winning spins above stake in my last 300 spins I’ve played 700 quid and not won one bonus over 8 pound it’s rigged here I can go 1200 2000 spins to get a scatter then it pays 3 pound after losing 150 pound
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Valhalla
04 March 2023
Comment from ca.trustpilot.com
Reopening account. Nightmare. Endless sending documents. Done it 3 times now. They confirm I am now verified. But still cannot log in. So I called up customer services. They don’t handle phone calls about verification any more, so phone goes dead. So I try chat bot firing generic stupid suggestions. Finally through to human. Human says he will take care of it then and there. I upload documents in the chat. He’s says the quality is too blurry. I suggest it’s more a reflection of their upload capacity as i was using an iPhone 12. He said he can’t read address, so I zoom in on address for both Bank statement and passport. He said it’s now invalid because it’s cropped. And hands me back to Will the chat robot. Utter garbage merry go round.
Reopening account. Nightmare. Endless sending documents. Done it 3 times now. They confirm I am now verified. But still cannot log in. So I called up customer services. They don’t handle phone calls about verification any more, so phone goes dead. So I try chat bot firing generic stupid suggestions. Finally through to human. Human says he will take care of it then and there. I upload documents in the chat. He’s says the quality is too blurry. I suggest it’s more a reflection of their upload capacity as i was using an iPhone 12. He said he can’t read address, so I zoom in on address for both Bank statement and passport. He said it’s now invalid because it’s cropped. And hands me back to Will the chat robot. Utter garbage merry go round.
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James and Karen
04 March 2023
Comment from ca.trustpilot.com
Here i am again as im tuthfull as u will get n although i neva won the best last last month i cud av cashed out a number of times but didnt ..i did n although it wasnt a mega amount i cant moan at at all..i was so paranoid if losing after having such a big win the month b4 wen it cudnt of come at a better time prob affected a lil how i played..so hey...just relax but have a buzz 2 as long as ya only playing with money u can afford ..cheers guys n girls n hope yas win ...always cheak out new games...not just saying this either but william hill games are mint payers 2 ..i love me irish 1s..the 1s by fire blaze 2 or A.O.T.G's or there us a lot My partner very similar but likes them were were u win it gets rid of win kine then u have a chance at more ...ect
Here i am again as im tuthfull as u will get n although i neva won the best last last month i cud av cashed out a number of times but didnt ..i did n although it wasnt a mega amount i cant moan at at all..i was so paranoid if losing after having such a big win the month b4 wen it cudnt of come at a better time prob affected a lil how i played..so hey…just relax but have a buzz 2 as long as ya only playing with money u can afford ..cheers guys n girls n hope yas win …always cheak out new games…not just saying this either but william hill games are mint payers 2 ..i love me irish 1s..the 1s by fire blaze 2 or A.O.T.G’s or there us a lot My partner very similar but likes them were were u win it gets rid of win kine then u have a chance at more …ect
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Sarah
03 March 2023
Comment from ca.trustpilot.com
Got banned from playing free games obviously because I've never deposited any of my own money but have won £300+ on free games. Went to 'contact us' several times - the 1st 3 times I was told a supervisor would deal with explaining to me why and the supervisor just never appeared on the chat. Since then the agents are now closing the conversation. I simply want them to admit its because saying 'the bookie always wins' definitely does not apply in my case as I have been bearing the bookie. This is shocking as I've won fair and square! How they have dealt with me asking for a legitimate explanation is disgusting. I have screenshots of it all. Avoid William hill !!!!!! Avoid William hill !!!
Got banned from playing free games obviously because I’ve never deposited any of my own money but have won £300+ on free games. Went to ‘contact us’ several times – the 1st 3 times I was told a supervisor would deal with explaining to me why and the supervisor just never appeared on the chat. Since then the agents are now closing the conversation. I simply want them to admit its because saying ‘the bookie always wins’ definitely does not apply in my case as I have been bearing the bookie. This is shocking as I’ve won fair and square! How they have dealt with me asking for a legitimate explanation is disgusting. I have screenshots of it all. Avoid William hill !!!!!! Avoid William hill !!!
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David
03 March 2023
Comment from ca.trustpilot.com
Can everyone that has an account with these scumbags Williamhill close there account...I promise you,you be alot more happy. These lowlife scum are scamming the people..
Can everyone that has an account with these scumbags Williamhill close there account…I promise you,you be alot more happy. These lowlife scum are scamming the people..
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jh
03 March 2023
Comment from ca.trustpilot.com
hi I would give zero if I could but I can't. William Hill are the worse they don't contact the losers but soon as you win they block your account and get safer gambling involved and then you have to explain to them. its been five days William Hill have with held my money £26k was playing quantum roulette and won loads from a £70 deposit but William Hill think I need help and a chat with someone? now my account will stay open but £100 deposit limit in place once this gets sorted and at this rate might have the money in time for xmas
hi I would give zero if I could but I can’t. William Hill are the worse they don’t contact the losers but soon as you win they block your account and get safer gambling involved and then you have to explain to them. its been five days William Hill have with held my money £26k was playing quantum roulette and won loads from a £70 deposit but William Hill think I need help and a chat with someone? now my account will stay open but £100 deposit limit in place once this gets sorted and at this rate might have the money in time for xmas
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Linda Tucker
03 March 2023
Comment from ca.trustpilot.com
I agree with all the other reviews, William Hill are an absolute rip off. I’m only sorry that I didn’t look on Trustpilot first.Folks, don’t forget to delete your bank card details from your account!!!!
I agree with all the other reviews, William Hill are an absolute rip off. I’m only sorry that I didn’t look on Trustpilot first.Folks, don’t forget to delete your bank card details from your account!!!!
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James 84
02 March 2023
Comment from ca.trustpilot.com
£330 on 60p a press not one bonus on big bass splash just dead spun me all the way through wasn’t even teasing with the bonus….would stay well away from this site I have notice the last few years it has gone down hill rapidly…when you do get a bonus it chucks you out then reloads like it is altering the result
£330 on 60p a press not one bonus on big bass splash just dead spun me all the way through wasn’t even teasing with the bonus….would stay well away from this site I have notice the last few years it has gone down hill rapidly…when you do get a bonus it chucks you out then reloads like it is altering the result
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Hezron Thompson
02 March 2023
Comment from ca.trustpilot.com
Quite clearly you have thought ways to hold on to client monies. No wonder profits are good. I feel this stealing client monies after they have won. Do not use WH. Paddy Power seems to be more honest about paying winning.
Quite clearly you have thought ways to hold on to client monies. No wonder profits are good. I feel this stealing client monies after they have won. Do not use WH. Paddy Power seems to be more honest about paying winning.
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Auth
28 February 2023
Comment from ca.trustpilot.com
I created an account about a year ago, deposited my money and then I get asked for verification after the fact. I've sent them more details than I needed to send my solicitors when taking out a ducking mortgage! The people who are on the verification team can't seem to connect the dots, they just request more and more information. I gave my passport, driver's licence, multiple bank statements from multiple banks, credit card statements, wrote my username down, all of the above with selfies as well, my payslips for Christ's sake.Still frick all. I then asked to have someone higher up take a look because I was hoping someone with a brain cell could just check the box that confirmed who I am. But no. I wouldn't be surprised if they will be asking for some blood next or maybe a sperm sample.What a bloody joke. USE SOME COMMON SENSE
I created an account about a year ago, deposited my money and then I get asked for verification after the fact. I’ve sent them more details than I needed to send my solicitors when taking out a ducking mortgage! The people who are on the verification team can’t seem to connect the dots, they just request more and more information. I gave my passport, driver’s licence, multiple bank statements from multiple banks, credit card statements, wrote my username down, all of the above with selfies as well, my payslips for Christ’s sake.Still frick all. I then asked to have someone higher up take a look because I was hoping someone with a brain cell could just check the box that confirmed who I am. But no. I wouldn’t be surprised if they will be asking for some blood next or maybe a sperm sample.What a bloody joke. USE SOME COMMON SENSE
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Shawni Harrison
27 February 2023
Comment from ca.trustpilot.com
50 spins at 10p, not a single bonus. This isn’t just one game! All of them.You literally win absolutely nothing, there’s loads of reviews all saying the same thing. I’ve played the same games on different sites, and guaranteed a bonus in first ten spins but on here nothing, not even a win worth writing about.
50 spins at 10p, not a single bonus. This isn’t just one game! All of them.You literally win absolutely nothing, there’s loads of reviews all saying the same thing. I’ve played the same games on different sites, and guaranteed a bonus in first ten spins but on here nothing, not even a win worth writing about.
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Yvonne Palmer
27 February 2023
Comment from ca.trustpilot.com
Play quite often in slots, terrible game play. V rarely into any features despite gambling large amounts. Losing every time and zero fun (despite being prepared to lose for a bit) hence time to stop . Don't bother go elsewhere
Play quite often in slots, terrible game play. V rarely into any features despite gambling large amounts. Losing every time and zero fun (despite being prepared to lose for a bit) hence time to stop . Don’t bother go elsewhere
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Diane Beaman
26 February 2023
Comment from ca.trustpilot.com
Deposited 5 pounds that never credited my account,but left my bank. What a absolute joke,went on chat messsges told dif things supervisor's are rude and patronising, eventually after 2 days,got my 5 pounds back but had to keep on to them,goof job it was only 5 and not 100s no apology like other sites certainly don't value there customers ?
Deposited 5 pounds that never credited my account,but left my bank. What a absolute joke,went on chat messsges told dif things supervisor’s are rude and patronising, eventually after 2 days,got my 5 pounds back but had to keep on to them,goof job it was only 5 and not 100s no apology like other sites certainly don’t value there customers ?
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Robert Douglas
26 February 2023
Comment from ca.trustpilot.com
As you all know by now beating william hill is a pleasure,what happened to mick in Alfreton (derbyshire) when they turned the terminal off so he couldnt place a bet yesterday,They did exactly the same to me today in Mansfield,Ive read all these reviews on trust pilot and im afraid these are in a bad way,Especially around my area,Remember these were founded in 1934 and are trusted within the gambling industry??? They might have been trusted in 1935, But look at the reviews they speak volumes,Anyone want to lay me a bet that william hill will not have any betting shops in 10 years time? Il accept 5 years then ??Maybe il get a bet on with my black market bookmaker who will lay a bet and pay me out , After all, All these so called reputable and trusted ones (under the guidance of the gambling commission ) wont lay a bet anymore or pay you out, Hiding behind you know what
As you all know by now beating william hill is a pleasure,what happened to mick in Alfreton (derbyshire) when they turned the terminal off so he couldnt place a bet yesterday,They did exactly the same to me today in Mansfield,Ive read all these reviews on trust pilot and im afraid these are in a bad way,Especially around my area,Remember these were founded in 1934 and are trusted within the gambling industry??? They might have been trusted in 1935, But look at the reviews they speak volumes,Anyone want to lay me a bet that william hill will not have any betting shops in 10 years time? Il accept 5 years then ??Maybe il get a bet on with my black market bookmaker who will lay a bet and pay me out , After all, All these so called reputable and trusted ones (under the guidance of the gambling commission ) wont lay a bet anymore or pay you out, Hiding behind you know what
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jf
26 February 2023
Comment from ca.trustpilot.com
The odds against getting 15 losing bets black or red on a roulette wheel in a row are 49000:1 against. But it happened. Read into that as you will. Just don't open an account with them. And as for normal betting - fair play only works when it's in their interest - they will shut you out of winning accas to prevent you cashing in.
The odds against getting 15 losing bets black or red on a roulette wheel in a row are 49000:1 against. But it happened. Read into that as you will. Just don’t open an account with them. And as for normal betting – fair play only works when it’s in their interest – they will shut you out of winning accas to prevent you cashing in.
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Kamil Mrlina
26 February 2023
Comment from ca.trustpilot.com
William Hill casino online holding my money and lock my account when I was won,I get my deposit back from my bank but William Hill not doing anything only asking me for documents what need to be sent,I was sending all what asking me to send and many more but it's not getting valid and I never received my 2010 pounds back and my bank now investigate all this problem.What it's not good about all this is, more people have same problems like I have. Absolutely shocking experience and service department.0 Star from me
William Hill casino online holding my money and lock my account when I was won,I get my deposit back from my bank but William Hill not doing anything only asking me for documents what need to be sent,I was sending all what asking me to send and many more but it’s not getting valid and I never received my 2010 pounds back and my bank now investigate all this problem.What it’s not good about all this is, more people have same problems like I have. Absolutely shocking experience and service department.0 Star from me
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Shawn Buck
26 February 2023
Comment from ca.trustpilot.com
One of the worst and revengeful annoying bookie ever. If on their website playing slots or games within 30 mins they start bombard and annoying you with thier take a break popups. And if you refuse you will never win instead keep losing. Its like they used against you. They allow the government to have them treated customers as if we kids when we are all responsible adults. If an adult want to spend the whole day gambling it should be concerned by bookies by keep on sending popups about break which is very Annoying and disturbing. There's no such thing as gambling tools. Additionally, there's no fair play policy with those slots which they adjusted to make money off customers. When slots just came out they wasn't so hard to get winnings off them. Now they adjusted using algorithms to make them harder to pay out. If they alert you to take break and ignore, then the interrupt the slots or games during play. We are living in a democratic country and free to do whatever without these bookies standing over our shoulders and trying to control customers annoyingly when gambling because of the government. I gamble because I can handle it. If lost, I ain't going on public tv to complain.
One of the worst and revengeful annoying bookie ever. If on their website playing slots or games within 30 mins they start bombard and annoying you with thier take a break popups. And if you refuse you will never win instead keep losing. Its like they used against you. They allow the government to have them treated customers as if we kids when we are all responsible adults. If an adult want to spend the whole day gambling it should be concerned by bookies by keep on sending popups about break which is very Annoying and disturbing. There’s no such thing as gambling tools. Additionally, there’s no fair play policy with those slots which they adjusted to make money off customers. When slots just came out they wasn’t so hard to get winnings off them. Now they adjusted using algorithms to make them harder to pay out. If they alert you to take break and ignore, then the interrupt the slots or games during play. We are living in a democratic country and free to do whatever without these bookies standing over our shoulders and trying to control customers annoyingly when gambling because of the government. I gamble because I can handle it. If lost, I ain’t going on public tv to complain.
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Stephen Cronin
25 February 2023
Comment from ca.trustpilot.com
If I could give zero stars I would . They took thousands from me and blocked my bonuses so and cash bonus I won I never received but when I complained they just said sorry your account closed now thank you. Worst bet site on the Internet by a country mile
If I could give zero stars I would . They took thousands from me and blocked my bonuses so and cash bonus I won I never received but when I complained they just said sorry your account closed now thank you. Worst bet site on the Internet by a country mile
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Jay Melling
25 February 2023
Comment from ca.trustpilot.com
Do not touch the slots on William hill , you will not win anything. It's a con , it will eat every bit of money you have and won't pay out . I'm glad someone pointed it out to me , they are scamming you be careful
Do not touch the slots on William hill , you will not win anything. It’s a con , it will eat every bit of money you have and won’t pay out . I’m glad someone pointed it out to me , they are scamming you be careful
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Sharon Williams
24 February 2023
Comment from ca.trustpilot.com
0 isnt option,this is just a money guzzler with no chance of a return,324 games of bingo and not 1 win,230 spins on game and 40p and no chance of a bonus feature it’s the worst site you will come across
0 isnt option,this is just a money guzzler with no chance of a return,324 games of bingo and not 1 win,230 spins on game and 40p and no chance of a bonus feature it’s the worst site you will come across
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Mr Gittings
24 February 2023
Comment from ca.trustpilot.com
They use to be good but getting 10 free spins and only getting 20p thats when i knew i needed to delete this site also spending 5 pound and getting 35p they taking the p how are they getting away with this, it is not fair at all. No wonder they have bad reviews bye bye.
They use to be good but getting 10 free spins and only getting 20p thats when i knew i needed to delete this site also spending 5 pound and getting 35p they taking the p how are they getting away with this, it is not fair at all. No wonder they have bad reviews bye bye.
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Usman Noor
24 February 2023
Comment from ca.trustpilot.com
All the time William hill is the worst online gambling site never won ok no luck in roulette but never even won in slot either
All the time William hill is the worst online gambling site never won ok no luck in roulette but never even won in slot either
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christopher noke
23 February 2023
Comment from ca.trustpilot.com
I’m still waiting for my account to be verified after five days. I keep sending in More documents as they keep asking. there’s a lot of reviews on here with a one star for the same reason as myself. Management needs to sort out the verification team now not tomorrow
I’m still waiting for my account to be verified after five days. I keep sending in More documents as they keep asking. there’s a lot of reviews on here with a one star for the same reason as myself. Management needs to sort out the verification team now not tomorrow
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james bishop
23 February 2023
Comment from ca.trustpilot.com
Do not use slots on this site. Almost as if bonus features are turned off and never had a decent win. If on a rare occasion you hit a bonus and win free spins you will still be extremely lucky to get even your stake back. Only site I know where you can play £5 spins and once in a blue moon receive a free pathetic £1 to add to your ballance.
Do not use slots on this site. Almost as if bonus features are turned off and never had a decent win. If on a rare occasion you hit a bonus and win free spins you will still be extremely lucky to get even your stake back. Only site I know where you can play £5 spins and once in a blue moon receive a free pathetic £1 to add to your ballance.
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Abdul Salam
23 February 2023
Comment from ca.trustpilot.com
The worst bookies i ever seen in my life, i opened account with them but then after they asked for documents for verification, which i sent with selfies, after few days they just closed the account. They are thieves , its better to play with paddypower or other online bookies.
The worst bookies i ever seen in my life, i opened account with them but then after they asked for documents for verification, which i sent with selfies, after few days they just closed the account. They are thieves , its better to play with paddypower or other online bookies.
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customer
22 February 2023
Comment from ca.trustpilot.com
I have never seen worse slots in my life.£40 in minutes. I won 1.5x in 50 spins. 48 dead spins in a row. No bonus teases even. Game was RTP of 95% over long term play. I can tell you that game was dead. It had no intention of paying anything they have it rigged to the hilt. Disgraceful casino. Stick to football if you bet here.
I have never seen worse slots in my life.£40 in minutes. I won 1.5x in 50 spins. 48 dead spins in a row. No bonus teases even. Game was RTP of 95% over long term play. I can tell you that game was dead. It had no intention of paying anything they have it rigged to the hilt. Disgraceful casino. Stick to football if you bet here.
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Nahed Mohammed
22 February 2023
Comment from ca.trustpilot.com
Deposit money £20 they didn’t ask for anything all smooth and after winning over £100 and withdrawing they block my account asked for verification send them passport which they accepted and my user name with a selfie when it came to bank statements proof of address they ask for another bank statement with a different bank provider these guys idk how there not shut down bunch of cowboys I been stressed all day but decided to say all you guys they are big scammers William hill stay away I have to accept defeat I ain’t got the energy thank my self I only deposit £20 i?I’ll have to accept a loss also I have bet few active with the free bets also I have a bet if I win it will be 2million pound which is 14 teams on the weekend lol
Deposit money £20 they didn’t ask for anything all smooth and after winning over £100 and withdrawing they block my account asked for verification send them passport which they accepted and my user name with a selfie when it came to bank statements proof of address they ask for another bank statement with a different bank provider these guys idk how there not shut down bunch of cowboys I been stressed all day but decided to say all you guys they are big scammers William hill stay away I have to accept defeat I ain’t got the energy thank my self I only deposit £20 i?I’ll have to accept a loss also I have bet few active with the free bets also I have a bet if I win it will be 2million pound which is 14 teams on the weekend lol
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Carl Higgins
22 February 2023
Comment from ca.trustpilot.com
Tested these properly tonight. 10p stakes hit a bonus after 8 spins won 1.20.. 10 more spins later another bonus won 3.44 raised my stake to 20p 15 spins hit another bonus won £2.24. Raised my stake to 60p with the remaining £10 I had every spin was a loss apart from one where i won 24p. Just like all the other casinos. Their betting part is alright some promos are good some aren't like the bonus drop I've played every single day for over a year and it's landed in every single drop apart from the cash prize which shows its fixed along with the scratch of the day which is always bet and get meaning spend some to get some. If its not that it's a stupid sweepstake hardly ever likely to come in. It's not random either because friends and family get the exact same as me every day on both promos
Tested these properly tonight. 10p stakes hit a bonus after 8 spins won 1.20.. 10 more spins later another bonus won 3.44 raised my stake to 20p 15 spins hit another bonus won £2.24. Raised my stake to 60p with the remaining £10 I had every spin was a loss apart from one where i won 24p. Just like all the other casinos. Their betting part is alright some promos are good some aren’t like the bonus drop I’ve played every single day for over a year and it’s landed in every single drop apart from the cash prize which shows its fixed along with the scratch of the day which is always bet and get meaning spend some to get some. If its not that it’s a stupid sweepstake hardly ever likely to come in. It’s not random either because friends and family get the exact same as me every day on both promos
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Χρηστος Σουλι
21 February 2023
Comment from ca.trustpilot.com
I send 3 different bank’s statements my driver license and my passport with my face and they don’t open me a account because still they want more information… it’s the worst app I ever seen…
I send 3 different bank’s statements my driver license and my passport with my face and they don’t open me a account because still they want more information… it’s the worst app I ever seen…
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Samantha Sparkes
21 February 2023
Comment from ca.trustpilot.com
2 years using this Scandulous site and I've been down EVERY month of 2 years. Stay clear. Give your money and enjoy playing it sky vegas ladbrokes but this one is TAKING TAKING TAKING
2 years using this Scandulous site and I’ve been down EVERY month of 2 years. Stay clear. Give your money and enjoy playing it sky vegas ladbrokes but this one is TAKING TAKING TAKING
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Gary
20 February 2023
Comment from ca.trustpilot.com
I was unlucky enough to "win" their "FREE or 4" promotion, correctly guessing 6 games with 3 or 4 goals. £200 in free bets were credited to my account, great..! Then they suspended my account to 'verify' my details. This has been going on for months even though I have provided all the overly intrusive demands for photos of this, that and the other. The free bets have now expired and I still do not have access to my account that has a balance of over £150. Can only contact via "LIVE chat", which is not actually live, call centre scripted responses asking for the same things and if you are put through to a supervisor the chat bot "breaks". BE WARNED you will never actually win anything from these guys...!
I was unlucky enough to “win” their “FREE or 4” promotion, correctly guessing 6 games with 3 or 4 goals. £200 in free bets were credited to my account, great..! Then they suspended my account to ‘verify’ my details. This has been going on for months even though I have provided all the overly intrusive demands for photos of this, that and the other. The free bets have now expired and I still do not have access to my account that has a balance of over £150. Can only contact via “LIVE chat”, which is not actually live, call centre scripted responses asking for the same things and if you are put through to a supervisor the chat bot “breaks”. BE WARNED you will never actually win anything from these guys…!
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Callum Boothroyd
19 February 2023
Comment from ca.trustpilot.com
Got a deposit bonus, spent the spins, won £23 and then they locked my account instantly, so I sent in my details and they said the writing was blurry, I've just sent another picture in and I got an email saying they are taking away the ability to use future promotions, so basically if you win actual money they will lock you out, sounds about right. The whole casino department probably went mental when they saw I made money. Stay clear, scummy practices.
Got a deposit bonus, spent the spins, won £23 and then they locked my account instantly, so I sent in my details and they said the writing was blurry, I’ve just sent another picture in and I got an email saying they are taking away the ability to use future promotions, so basically if you win actual money they will lock you out, sounds about right. The whole casino department probably went mental when they saw I made money. Stay clear, scummy practices.
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Dana Robinson
19 February 2023
Comment from ca.trustpilot.com
Do not sign up here, they are fraud, closed my account for no just reason.I consulted Exossystemsllc . io for help to get back my money.
Do not sign up here, they are fraud, closed my account for no just reason.I consulted Exossystemsllc . io for help to get back my money.
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Matthew Reese
19 February 2023
Comment from ca.trustpilot.com
I can't remember the last time I had meaningful win on the slots. A few hundred pound a month bet and rarely do I hit anything over £30. In the past I'd get the odd £200 win but it's just constant losses. Going to close my account. When the fun stops....
I can’t remember the last time I had meaningful win on the slots. A few hundred pound a month bet and rarely do I hit anything over £30. In the past I’d get the odd £200 win but it’s just constant losses. Going to close my account. When the fun stops….
Reply
Josh Southall
18 February 2023
Comment from ca.trustpilot.com
DO NOT SIGN UP OR BET HERE.signed up to the deposit £10 and recieve £60 in free bets. I deposited and bet £50... Did not recieve free bets after, bets settled. Spoke to someone on chat and they tried to give me a £20 free bet if I stake another £10. WHAT A JOKE. AVOID AT ALL COSTS
DO NOT SIGN UP OR BET HERE.signed up to the deposit £10 and recieve £60 in free bets. I deposited and bet £50… Did not recieve free bets after, bets settled. Spoke to someone on chat and they tried to give me a £20 free bet if I stake another £10. WHAT A JOKE. AVOID AT ALL COSTS
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james Perks
17 February 2023
Comment from ca.trustpilot.com
Wanted to add that deposit was easy but they are asking ridiculous requirements for verification that other online gambling sites don't. For example they want a photo of me next to a printed PayPal statement, which is ridiculous. It is 2022 and no other site asked for this. They also blocked my account from receiving further promotions despite barely doing anything (all I did was the welcome offer and a few spins)
Wanted to add that deposit was easy but they are asking ridiculous requirements for verification that other online gambling sites don’t. For example they want a photo of me next to a printed PayPal statement, which is ridiculous. It is 2022 and no other site asked for this. They also blocked my account from receiving further promotions despite barely doing anything (all I did was the welcome offer and a few spins)
Reply
Lauren Antinoro
17 February 2023
Comment from ca.trustpilot.com
Would put less than 1star if could. Opened account for one day, clicked two free spins. Opened app next day and account was closed. Go through live chat and get the generic your account was closed due to a 'business decision', be even after going through to a 'supervisor'. Very bizarre, annoying, time wasted
Would put less than 1star if could. Opened account for one day, clicked two free spins. Opened app next day and account was closed. Go through live chat and get the generic your account was closed due to a ‘business decision’, be even after going through to a ‘supervisor’. Very bizarre, annoying, time wasted
Reply
Shane Thomas
16 February 2023
Comment from ca.trustpilot.com
They closed my account down on 5th Feb because it was getting me down.To reopen my account they needed for me to send them a letter with my signature on saying I want my account to reopen now saying that I asked them so my account is closed now they said yes but when I had money I went back on it on 14th and spent 260 after that said it was close they make people have mental health problems.
They closed my account down on 5th Feb because it was getting me down.To reopen my account they needed for me to send them a letter with my signature on saying I want my account to reopen now saying that I asked them so my account is closed now they said yes but when I had money I went back on it on 14th and spent 260 after that said it was close they make people have mental health problems.
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Kate Wild
15 February 2023
Comment from ca.trustpilot.com
If you show you know what you are doing…If you show you know what you are doing and win they send you an email stating you can not place any more bets with them or they will only take pennies.
If you show you know what you are doing…If you show you know what you are doing and win they send you an email stating you can not place any more bets with them or they will only take pennies.
Reply
Alan Jones
15 February 2023
Comment from ca.trustpilot.com
I deposited £2000 with them to play roulette on my phone it wouldn't let me play. I withdrew my money but got an email to say that they wanted proof of I'd and address. Sent passport and utility bill been given the run around for 2 weeks now going round in circles. Still not resolved
I deposited £2000 with them to play roulette on my phone it wouldn’t let me play. I withdrew my money but got an email to say that they wanted proof of I’d and address. Sent passport and utility bill been given the run around for 2 weeks now going round in circles. Still not resolved
Reply
Jack Veguz
14 February 2023
Comment from ca.trustpilot.com
For whatever reason when you win their system is down. Nobody ever has a reason or answer. They want you to forget or misplace your ticket so they wont have to pay you. Its a shame, I feel like I'm being robbed or bullied.... What a coincidence your system goes out a day after the Superbowl. After you just racked up millions. I'm done with #WH in Nevada. You're foul for doing us like that.
For whatever reason when you win their system is down. Nobody ever has a reason or answer. They want you to forget or misplace your ticket so they wont have to pay you. Its a shame, I feel like I’m being robbed or bullied…. What a coincidence your system goes out a day after the Superbowl. After you just racked up millions. I’m done with #WH in Nevada. You’re foul for doing us like that.
Reply
Skip Leveaux
14 February 2023
Comment from ca.trustpilot.com
Lol how does a betting crash for days starting with the Super Bowl DO NOT REGISTER lol dont say we aint told u
Lol how does a betting crash for days starting with the Super Bowl DO NOT REGISTER lol dont say we aint told u
Reply
Philip James
14 February 2023
Comment from ca.trustpilot.com
Stake your first bet and if your bet looses get your bet back up to £5 not a chance you get back £1 con artest at a top level stick to bet365 you can't go wrong with them and you know where you are WILLIAM HILL ARE NOTHING BUT MONEY GRABBERS!
Stake your first bet and if your bet looses get your bet back up to £5 not a chance you get back £1 con artest at a top level stick to bet365 you can’t go wrong with them and you know where you are WILLIAM HILL ARE NOTHING BUT MONEY GRABBERS!
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Charles Demar
14 February 2023
Comment from ca.trustpilot.com
step 1: go to resolver and or twitter to get your money. Putrid tactics by these "people" They'll make it nice and easy to TAKE your money but they're going to make it as difficult as possible when you want them to GIVE what they owe. They bald face lied about matching a bonus when i signed up. When i briefly enquired about the error it was clear that I was trapped in a never ending death-email-loop of new support agents each as clueless as the last. And some advice there little willy. If you want to STRINGENTLY VERIFY people do it when they sign up when they are making their first deposit. Or maybe a change in deposit method..But you won't because you're the worst kind of people. Your working a sportsbook with every statistical advantage practically printing money and still you got keep taking as much as you can instead of just honouring the agreement. I won my bets and now YOU pay.
step 1: go to resolver and or twitter to get your money. Putrid tactics by these “people” They’ll make it nice and easy to TAKE your money but they’re going to make it as difficult as possible when you want them to GIVE what they owe. They bald face lied about matching a bonus when i signed up. When i briefly enquired about the error it was clear that I was trapped in a never ending death-email-loop of new support agents each as clueless as the last. And some advice there little willy. If you want to STRINGENTLY VERIFY people do it when they sign up when they are making their first deposit. Or maybe a change in deposit method..But you won’t because you’re the worst kind of people. Your working a sportsbook with every statistical advantage practically printing money and still you got keep taking as much as you can instead of just honouring the agreement. I won my bets and now YOU pay.
Reply
A Seddon
14 February 2023
Comment from ca.trustpilot.com
Show any signs of not being a 'Mug Punter' and they will restrict your stakes and withdraw any promotions.
Show any signs of not being a ‘Mug Punter’ and they will restrict your stakes and withdraw any promotions.
Reply
Nick Butler
06 March 2023
Comment from ca.trustpilot.com
Yeh read the reviews first, £10 spins and you get about a tenner back! It’s definitely one of the worst sites for slots, bonuses are very rare and they pay absolutely nothing, the reason they arnt bothered about giving customers a good experience is coz they make more money robbing people than the fines they get from gambling comission, witch are a waste of space aswell lol
Yeh read the reviews first, £10 spins and you get about a tenner back! It’s definitely one of the worst sites for slots, bonuses are very rare and they pay absolutely nothing, the reason they arnt bothered about giving customers a good experience is coz they make more money robbing people than the fines they get from gambling comission, witch are a waste of space aswell lol