William Hill Review

Just to add another to some of the similar experiences below. Getting locked out of my account suddenly for the first time in almost 20 years. No email support just live chat where they promise someone will email me, they never do.Cannot withdraw anymore as they have removed option to withdraw to my card, despite having had no problems depositing from the card. No access to the account now and no help from support.Shocking downturn from a previously decent company.

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Dissgusting and inappropiate service. We tried to deposit to this Casino 50€ and tried to contact customer service after this deposit failed. We only received terrible customer service and answers to our questions.

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The worst company in England you win and they don’t give you the money they lock your account and don’t even return deposit money.

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Discusting £300 down in a month every win is a no win on slots and never got a feature won’t be playing on there site ever again and got no where once complained

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I’ve only deposited £40 this month. Its 19th January. The reason I haven’t deposited anymore is because it was gone in minutes. 27 dead spins in a row, followed by 1 3x win followed by another 26 dead spins. This is all the time now. Slots here are disgusting. They even emailed me after I played to say about safer gambling. Probably because I’d lost my money with only an RTP of 1%. You use to get good rewards and free bets on here too but now that’s stopped. You only get 5 free 10p spins now that always are dead. They’re just take take take now. I play more at paddy power. £5 free spins every week and I get free football bets sometimes up to £25.

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I have been a william hill customer for about 20 years and been betting online with them for about the last 10 years. Never had any problems untill last night. I was playing on a 20p to 40p slot machine which is my normal highest stake after a couple of minutes I look at my balance and it had gone down £40. I contacted them and after about an hour was told that I had also been playing on a seperate slot machine at the same time that was £3 a spin . Now 1 in 20 years I have never played with that high stake and 2 more importantly as anyone that plays slots knows you can not play 2 slots simultaneously you have to close one to open another one . Surly william hill must also know this . But they still keep saying I was playing both at the same time REALLY. IT CAN NOT BE DONE so much for being a loyal customerCORAL here I come

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They invade your privacy, rudely sent me a message once when I stopped betting for a while and said that they noticed a change in my betting activities, therefore, they wanted to look at my bank statement. Really? I probably forgot to let you know where I’ve been yesterday and with who, or to get your permission to go out. Anyway they closed my account after I gave them the response they deserve to their ridiculous request, so good riddance.

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William Hill is the most idiotic company I have ever met. I have an account in William Hill since 2016 and a few years ago when I played (betting football) I lost money. And everything has been okay, but when I now December 2022 and January 2023 when I played from 15 tickets, I probably won 13 with an odd +6 in all. And today when I tried to log into my William Hill account it says that we have sent you an email and you cannot log into your account. I have not received any email from William Hill about what happened. And when I contacted Live Chat I waited +20 min and the agent could not give me any reason why my account was closed and he told me that for secret reasons your account is closed forever. This happened only because I won the tickets I played. I do not prefer this website to anyone. This is the worst company I have ever known

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Staff are rude and obnoxious. Sit around all day on there phones and when you go to place a bet it’s as if you’ve ask them to hang themselves. So many people not being able to get there bets on in time

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Worst gambling site out there. Lock you out your account for no apparent reason. Customer service is unbelievably poor. Avoid, just not worth the hassle dealing with this horrid company

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Opened an account a month ago, then when I attempted to withdraw winnings they requested I verify my account. Attempt after attempt and rejection of photos I’m going to have to give up and lose the money I won fairly. I’m new to online gambling but it’s probably a good thing this has happened and I will not be doing it anymore. STAY AWAY FROM WILLIAM HILL. No customer support and they keep your money.

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Stay away…their slots rigged…when u catch scatter you will see the 3rd wheel being pulled down, the system will lag for no reason at all n work properly after that.

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Always advertising odds that you do not get !Today for example they advertise 125/1 for Nketiah to score a hatrick v spurs when to click on it and try to place a bet you can onky get 80/1 ??Massive difference.You cannot contact them ?They advertise a free bet to match the one you place if you place a build your odds bet i have placed the bet and got no free bet ??Again cant contact them.They are scam merchants

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Joke…classic making you think your getting something off THE BETS THEY CHOOSE FOR YOU TO BET ON….ohhh il take my 5 free spins every day on 10 pence Are you shitting me!! Wat a fukn joke

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Had a niche query about a reimbursement and these superstars resolved it so quickly! I love you William Hill ???

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Absolutely shocking site … total scam deposited around £600 in last 2 month not as much as 3 free spins on slots !!! Won nothing … they just TAKE TAKE TAKE !!!!! Will not be returning !! Absolute SHAMBLES!!!!!!!

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I took an account break and my account was due to be reactivated 5 days ago. Still can’t login. Online chat said it is being escalated. Haven’t received any follow-up. No one can tell me why my account remains locked. But, after reading these reviews it’s probably a very good thing. With all the gaming options out there – no reason to choose this one. Horrible customer service beyond the chat people.

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Won a bit off the slots for a change yeah, I’m gobsmacked too, and also won a 600 football bet so they take all my promos away from me stating……… We’ve noticed a change in your recent gambling activity, and we’d like to take this opportunity to advise you that, in line with our commitment to responsible gambling and the safety of our customers, your access to our promotions and bonuses has been temporarily limited. You will receive invites notifications to our promotions once they become available to you again.So me depositing and withdrawing means I can’t use promos, talk about rewarding continuous customers, also i can still deposit just not use any promos so yeah they really care about my wellbeing.

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Just don’t do it. Worst gambling site known to man. I questioned the win ratio of the games. They responded with their standard “the games are all run by RNG software”,So I accused them of fixing the games as there is nothing random about losing all the time, so they banned me. Terrible company. Gambling is gambling and is fun but being robbed really isn’t, stay away.

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I’ve actually started using the betting side of W.Hill N it’s just as good ? as W.Hill Vegas the slots which I really like also.. there’s always the new games on there ..apart from free things also..n the betting.. even if u don’t win u mite get a free bet just 4 putting 1 on ect…love the site n so does my partner who’s over the moon with them at mo..thanks lol ? n cheers ?

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William Hill gone Downhill.William Hill , I’m still waiting for a reply back from you about my complaint which was raised in September 2022 (as promised by your staff/robots) , what’s going on? I know someone from W Hill reads these Trustpilot reviews. Absolutely shocking service from such a big business.I would advise anyone to stay away and NEVER EVER play their, or anyone elses Casino games / Slots etc , they are all rigged but they hind behind the 90% something RTP (Return To Player) , load of BS , they know it and i know it.Don’t do it folks , think about it , all these different types of games are operated by computer software designed to try and get you hooked , but you never actually win.Very easy for William Hill and whoever provides the Software for those games to easily set the computer that runs the games to just Take Take Take.It can be hard folks, but don’t give in to Temptation , walk away and keep your money in your pocket.Or if you do like a bet , stick to something like Football or the Horses because at least we see with our own eyes what happens. The outcome isn’t decided by some computer software.

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Here i am again 2 thank W.hill 4 my really unexpected win l.night…at this time of yr too..over the moon..it was actually on a slot by W.H b.t.w W.HILL GOLD Its called n still if u thinking about becomin a customer you prob c that not many bother to reveiw wen winnin just when might have been a prob but Pls may i add customer service is still bang on– theres also a thing, were u can always put a cap on wat want to spend or not..daily/weekly/or monthly ..its all explained wen u sign up – which again if Any probs use CHAT with them or contact by phone- which ever u prefer n they will talk u thru EVERYTHING.. they still givin free spins daily ect And more And my partner more so but niw myself R using the bettin bit to… im still lovin n learning but my partners well away with it all..lovin sport also..plus u can free bets ..or win extras bet boosts 4 nothing again im learning but ive liked it..still my pref is slots but each to own.. if u have a good experiance try put a few words up guys…they arent 1 of biggest around 4 nothing eh n im just ya litural regular love a little gamble n especially in this weather at home in the warmth..anyway Cheers W.HILL THANKS LOADSSSS MWAHHHH HA XXXXXXXX happy playing yall karen n james

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Placed an anti-post bet on the Arc 2022. My horses were pulled out. Did not run. William Hill say they LOST, so the bet is down. They did not lose. They say that is the rules. They offered me £20 back, I refused. I am writing to Head Office, but I fear they will not reply. If they don’t, I will not place any more bets with them again. Meanwhile BET365 did return my money. They seem good. No more William Hill or me. Keep a distance from them. Criminals!

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All vegas games gone to s&it. Daily drop pays 6p if you are lucky. I’m sure payouts have been reduced. Try somewhere else Sick of being robbed by these pirates

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Very unfair service I bought for €50 10 free spin on the big bass game, and won €1.

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Impossible to speak to someone, no complaints department except a computer which in the end is a waste of time. I play penny roulette, trouble is on opening the game it doesn’t give betting options & opens on minimum bet 10p but the total stake must be a minimum 50p. Clearly not 1p roulette. The games allow me to withdraw funds but then rob it all back & more. Mayfair roulette is so fixed, the ball can land on your number & then jump out. This happens constantly.

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I have a problem with this site, please tell me how to fix it. I have 2 bets of 10, one of 7 pounds and won 440 on the slots but they don’t want to pay me, they don’t want to acknowledge the documents I send them

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Used to enjoy Vegas even if I didn’t win I used to get bonuses which made it more interesting . Now it just gives pathetic little wins and swallow your money. Boring to play now so on to others

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William Hill refused to settle a bet based around an assist when it was settled by other bookmakers. It is not the money, it is the principle, I have held an online account for 15 years+ betting several thousand every year and this is the first complaint I have made. They have not reviewed, just suggest I email their Second Opinion service who have not responded or even acknowledged my complaint. An unfair decision compounded by appalling customer service

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Odd one. Started well, in that despite losing /redepositing, they were giving the odd boost and even gave me some reload offers. Then about a day or 2 after offering me £15 for betting £15 (which I availed of & lost but was never credited the £15 free bet), they sent me an email saying no more promos.So I’m losing, I’m owed £15 and I have no idea why. Apparent from other reviews that (for a huge, long-standing name in the game), William Hill are doing the dirty to players – If only there were regulators worth their salt in the UK.

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Joined as I was offered £40 free bets when I spent £20on a single bet I’ve spent £60 contacted them ,had no reply ,keep away

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, they stopAllYour promotions and the games gets stucked, customer service is really bad, stay away from William hill

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Zero stars if I could! William Hill is the only betting shop I know that when you place a bet on your card and win it takes up to 5 days to be refunded! I think I will be sticking to Ladbrokes, you win a bet and the money hits your account instantly.

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casino went from being legit to you need to stop winning and messning up odds times even game titles are wrong odds on bets will appear and dissapear you can place bets on games that are even finished? it has happened twice in the span of 6 years (yes i remember these things) costumer service have no clue just a big pile of stinking dog garbage i would not recommend and instead tell everyone to avoid

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I come back to there site after being on gamstop for 6 months, promotions now they have taken this away from me no more free spins and no more gaming promotions they said for the future all because I went on gamstop which I did myself after 6 months I came back just for promotions this site is ridiculous ,people need to stay away not for the customers at all. When coming back I had to phone willam hill for account back they were happy for me to have my account included promotions and after they give everything back they asked me why I wanted to come back I said for the free things and that’s why they took this away . DONT GO ON THIS RIDICULOUS SITE BE AWEAR PEOPLE!!!

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Poor avoid.Lots of promos but if you win using then, they ban you from using them!

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Won’t stop sending me their horrible harassing messages. I’ve been in touch with live chat and apparently they can’t help me, why? Because I don’t have an account. I signed up for William hill plus card and since then they’ve bombarded me with text messages that say you can opt out by texting a number that does not work. These news reporting.

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Absolutely rubbish, put a bet on,then,when I’m winning, it won’t load my bets up to cash out,then the next thing I know is when it loads up,the bets over and I’ve lost,very poor,sky bet done this to me,I left for will hill,now they keep doing the same,also vegas will take all the money you have got,on to another betting site now,always trying to getting you to bet all the while aswell,and don’t bother getting in touch to say we will look in to it,heard that off skybet,it’s all lies, even my mates have said the same,that’s how I know?

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What a terrible life decision. You are unable to enlist their help. Don’t approach them. Send the whole amount of money to For Tune Group LLC. They are the best, and dealing with them as I have will surely benefit you.

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What an awful life choice. You are unable to ask for their assistance. Don’t go up to them. Send For Tune Group LLC the whole sum of money. Dealing with them as I have will undoubtedly be to your advantage because they are the best.

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Worst gambling site ever, would definitely not recommend took over £700 off me, doesn’t give no bonuses no matter what and then they lock my account??‍♂️?

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I had a problem with claiming my 3x £10 bets & I contacted customer service through their Twitter page. The matter was sorted within minutes.

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Used to enjoy a cheeky tenner on WH bingo, but for the last few months something just seems a bit dodgy. No wins, not even little ones, and the same names keep popping up “winning” the top prizes. Not giving them any more of my money, no fun at all now.

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I have had an issue twice with this casino. I get alerts on my phone when a withdrawal is made from my bank account. I made three deposits totaling $350, but they took out two additional deposits increasing the total to $550. When I called the customer service line it was closed, so I sent an email. They denied it and I am out an extra $200. I had a similar issue in October, and I have closed my account. You can’t really argue with the casino and they don’t believe you and never get back to you with any proof.

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This company are robbing us look at the payout % on each game they have dropped it so you cannot win and on the games I was playing Cleopatra, fishin frenzy big catch, are not paying, it is a gamble when you play these sites but this site is robbing us blind, I have played on this site for years and had good and bad but in the last 3 months I have had nothing and when I called them they don’t answer. Pi@@ poor customer support

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There is not one thing good or legit about this casino at least under Turtle Creek in Michigan. It is a 100% reverse ATM. put 26,000 into the account, never won once. Tell me that is legit? Your call, but most folks that read this will already be significantly disappointed unfortunately.

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Not anyone’s fault but my own just hoping I can warn other people not to make the same mistake I’ve made. Been on this app a month or two nearly 500 pound down in total not one bonus feature on any of there games over this time span. I’m fully aware there’s only ever one winner this is totally just for fun but there’s absolutely no fun in it what so ever if you getting nothing back. Seems as tho this site is somewhat rigged so that you don’t win or if you do it’s not very much!

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I’d love to know who wins the jackpots!? Same winners everytime in bingo.. £30 staked on a slingo game with a 20p return! Shocking site , save ur money …

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I placed a ten pound introductory bet on the World Cup which won and received £40 in free bets when the Competition ended only for them to disappear two days later, I feel absolutely robbed and will not use this company again, lurking in the t&cs was the condition that free bets would expire 30 days after the original bet was placed, considering my original bet wasn’t settled for 28 days I consider this appalling and sneaky customer service at best.

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16/12/2022 Quick enough too take your money but takes weeks to refund was told money be in my account with 4 hours days down the line still waiting no one too contact just everything via live chat not being taken serious there stolen my money and will not return it 🙁

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