William Hill PLAYER REVIEWS(3583)

Robert Jones
23 January 2025
Comment from ca.trustpilot.com
Been with WH for over 15 years and have set a deposit limit, now they keep suspending me with time-outs saying it is part of the safer gambling laws, even after not depositing for 4 days due to wins coming in they put me on time-outs, now they have suspended me again unless I take a phone call from their safer gambling team, now if I wanted to blow £20k on one bet they would take that by feedback given in the papers, pathetic

mr ross flynn
22 January 2025
Comment from ca.trustpilot.com
Complete and utter scam £60 and not even 1 feature on the same game

Mr Gittings
22 January 2025
Comment from ca.trustpilot.com
Your a joke 3 times i got the bonus of 10 spins and out of 30 i won 77p in 3 spins the rest was dead wth you playing at your site is sh...t

Miroslav Demeter
21 January 2025
Comment from ca.trustpilot.com
SCAMING SCAMING SCAMING SCAMING BEWARE OF THIA COMPANY I HAVE JUST PUT ALL. 2 MONT NOT WIN EVEN 10 I HAVE PUT 700 POUNDS CAN JUST DONT DEPOSIT I HAVE NOW USING CORAL SND I PUT 10 POUNDS AND WONT AT LEAST NOW WILL JUST SCAMING PEOPLE THATBWE ATE HARDLY WORK YOU TODAY I COULD WON ON WILL HILL.IS JUST STOP AGAIN YOU ARE REALLY WORST THEN HACKERS ONE DAY THE WILL FIND OUT WHAT YOU HAVE BEEN DOING I HOPE YOU ALL WILL BE HOMELESS AND HOMELESS

gina ward
21 January 2025
Comment from ca.trustpilot.com
Willhill betting shops are pathetic poor odds hostile staff whom it seems to be part of there work ethic to upset customers, esp the shops in hamilton lanarkshire any its only a matter of time before they close ,absolute no chance of wining anything on the FOBTS i am also astounded the gambling commission allow them to have these bias machines in there shops no doubt another big fine on the way

gabriel Davidson
21 January 2025
Comment from ca.trustpilot.com
I am amazed the high street shops are even open not worth a sausage staff are pathetic not discretionary I avoid them at every opportunity staff can not communicate properly or just down right stupid odds are very poor there's nothing good about them

C T
21 January 2025
Comment from ca.trustpilot.com
I used to be a regular customer at William Hill, but I will never go there again. On multiple occasions, they’ve refused to take my bets on greyhounds, even after I was on a losing streak. When my bets finally won, they conveniently rejected them. This isn't a one-off situation; it happens every time. It’s clear they only want customers when they’re losing, and as soon as you win, they shut you down. This kind of unfair treatment has made me lose all trust in William Hill. Avoid if you value fair play.

Sam Smith
21 January 2025
Comment from ca.trustpilot.com
STAY CLEAR OFF THIS SITE.usento be a decent site for slots it's now absolutely terrible no wins but 300 in together 1 bonus on 50p stake an won 25 quid

Murray getgo
21 January 2025
Comment from ca.trustpilot.com
I didn't realise l still had money i an old account till 6 years later. They had closed the account. Customer service is a joke. 5 people l was passed on too, via the website chat.

David Gardner
20 January 2025
Comment from ca.trustpilot.com
William Hill should be stopped from the patronising letters they send to people. When you’re winning they put a stop on your withdrawals and then send you a patronising email telling you that you have a gambling problem. They might have the highest payout of all the major bookies but they also have the worst service for withdrawing your winnings. Quite simply they put a stop on your withdrawals when you win and then send you extremely patronising letters telling you you have a problem. I wouldn’t touch William Hill with a barge pole as I don’t like the way they operate.

John Riley
20 January 2025
Comment from ca.trustpilot.com
Poorly staffed betting shops. Some staff can't even communicate in basic English. There's nothing good about any bookmaker, but it wasn't very long ago when they tried to provide punters with a decent service, now you can't even get a price at the counter because the trainee doesn't even know what a horse race is.

Milam Sivak
19 January 2025
Comment from ca.trustpilot.com
Is hacked all stoped after I could wob

Miroslav Demeter
19 January 2025
Comment from ca.trustpilot.com
Again 300 pound pound first injad won 1 poun this is true what's happened and second time 2 pound the way is stopping when was big money on row it just stops can y believe that they have to inform so people they have grt restricted these people thinking is legal taking money who hard work and just enjoy some slots to play but is ok when you loose monthly and when actually catching some big wing is just stop or loose conection that is something definitely wrong from now dont trust the even if y wins they brake your conection is happened to me v play is is what caused will hill are in big trouble because they have been fine and mean big fine is on website every one know that will seem to be catching now people to play and all people from new year will loose because we have lost all quite big money and nobody don't nothing so just i don't care lost in monthly hundreds and the won 8.20 they never give y chance to win is my fault but when you're trying to brake my conection when I finally won something big and I didnot have prove and also happened couple tome that is wrong what you do you should be shame the yiunus legal that let people think the we are stupid amd leave you good reviews people should knows now what you do to people you they know I don't think that william hill is actually that bad now I know what they do not just to me but people what has happened you don't deserve one star you deserve shutt donw and pay the price what y do to people

Mrs. Marlena Murtagh
19 January 2025
Comment from ca.trustpilot.com
This has to be the worst casino site customer service is atrocious. You never get a win. I have been gambling thousands of pounds and getting noting. when you get a bonus in a games it’s awful..stay away

Shawn Gill
19 January 2025
Comment from ca.trustpilot.com
All over telly giving it the big one for being the place of entertainment!!! Absolute lies !! 300/400 spins with no bonus and no wins is every day the same is not fun or entertaining. Company is a complete scam . There is a reason this company gets sold every year it’s on its knees and won’t be around much longer hence no payouts ! I don’t blame WH though the gambling commission have gave a green light for legalised theft ! It’s the gambling commission that’s the real problem.

Craig Evans-James
19 January 2025
Comment from ca.trustpilot.com
No stars, they are complete and utter robbers absolute scam, there casinos are all take take and take, they need to be shut down it’s a scam site.I have had an email of them which all but confirming that they have been brought out by scammers!Everyone please stay away from William hill.

easynow
18 January 2025
Comment from ca.trustpilot.com
I was interrupted at a betting terminal today by a member of WH staff telling me that I was betting 30% more than usual and did I have a problem? This was apparently relayed to them via my 'algee-rithams'. This was the second time I had been in the shop over the previous 3 weeks, so it was hardly the case, and furthermore I don't have a Plus Card so they can't actually have monitored my betting. I suggest they learn what algorithms are, how they work and perhaps even how to pronounce the word itself. It may make them and their company seem slightly less ridiculous.

Michael
18 January 2025
Comment from ca.trustpilot.com
Verified my account at the beginning with no issues, recently won over £500 on the live Blackjack tables, suddenly my account was frozen and needed to be verified again before i could withdraw, im now over 3 weeks later & still havnt been able to get account unlocked and any documents i have sent is either rejected or no reply. Have actually gone and reported William Hill to the Gaming Commisson

Ozturk Gunduz
18 January 2025
Comment from ca.trustpilot.com
If you want to lose your money guaranteed, Willaham hill can help you professionally. I haven’t come across a winner yet . Completely rip off company. Biggest SCAMMERS!!!!

Merms
17 January 2025
Comment from ca.trustpilot.com
I would give 0 stars if I could. I have had a William Hill account for YEARS, it never used to be so bad. Just lately though? Jesus christ.... this company is 1000% scamming people. Dirty thieving scumbag of a company. Robbing people of thousands and thousands of pounds so they can sit on their asses laughing at the people's losses. William Hill need to be closed down and every single customer needs to be compensated. The staff are a disgrace and they are DISGUSTINGLY rude. Especially the dumb supervisor who I've had the misfortune of dealing with a few times. You're a joke William Hill and I hope after all of these complaints you get shut down. Everyone needs to complain about William Hill to the gambling commission!! DO NOT USE WILLIAM HILL YOU HAVE BEEN WARNED MULTIPLE TIMES!!!

Jodie Appleton
17 January 2025
Comment from ca.trustpilot.com
I had a few pounds in a bonus game on one of the wheel games and they said bet rejected absolute cheating very disappointed in william hill

steven thorpe
17 January 2025
Comment from ca.trustpilot.com
Wow. JustWow.

Kathryn
17 January 2025
Comment from ca.trustpilot.com
Awful site every time I deposit fiver I loose haven't won anything decent since March last year shows how greedy this site is. I only enjoy the chat on Saturday with free bingo but overall this sites shockingly bad I can't win anything I'm stopping deposit just use bingo sorry w h but your a disappointment 😞. Slots are so bad even the new ones I tried on 10p stake. Hope some people win here but had enough now I'm not depositing again on here

Lulli
16 January 2025
Comment from ca.trustpilot.com
Bunch of sausages apps slow slots are all rigged you win nothing the staff on the chat are rude and don’t help the games on their just always take your money nothing is fair or random as they say terrible no free spins or promos but pure robbery

Mike Green
16 January 2025
Comment from ca.trustpilot.com
What has gone wrong. I sincerely hope that the Will8am Hill C.E.O. reads these..Until last weekend my preferred betting partner. 4 days ago my account was frozen for no reason or any notifications. I fully understand checks need to be made but I am very small player and purely as a hobby. I.have been made to feel.like a criminal money laundererAlso It is impossible to speak to a human being and so far I have spent 4 HOURS of my valuable time with digital assistants trying to sort it. The latest was this evening when told I was in a queue and there was a 128 minute wait time.

Milam Sivak
16 January 2025
Comment from ca.trustpilot.com
Y are so scam b you will pay rip od people you this is legal you I put 150 pound ybgave me bonuses 1 pound you should be shame of this dont play this scaming will hill is now scaming people don't will hill i dont with them now but I play all week put hundreds and give me one pound on bonuses inajve recorded all game send people who deal with the you every thsi what they doing the games I had Could wob you said conection problems you don't how to steal money fro. People and v don't download the will hill os more double scamming every 20 pence I had play conection failed

Mr Gittings
16 January 2025
Comment from ca.trustpilot.com
Since 2024 iv spend near to £1000 yet most won is £70 how are they no looked into why dont they think well if we give a little people will stay because its fun but no they have took the fun out of gaming so so sad sooner or later they will get whats coing to them..

Luke Tierney
16 January 2025
Comment from ca.trustpilot.com
Awful website games are rigged don't play them totally rip off

Leon Tokyo
15 January 2025
Comment from ca.trustpilot.com
Without a doubt one of the worst online casinos. Avoid at all costs. They do have 24/7 support but, wow, they are beyond incompetent and appear severely unintelligent, not to mention rude and wish to absolve themselves of your query as soon as they can.

Paul Seedhill
15 January 2025
Comment from ca.trustpilot.com
Put a 24 hour block on my account without warningm recieved an email saying that I'd o go to chat I can withdraw my balance. Won't let me withdraw it. Pleaded with them to pay my money and close my account to prevent gambling harm and they have told me to wait for my account to reopen.

phil
15 January 2025
Comment from ca.trustpilot.com
i figured out why i dont seem to be able to make a withdrawl and win something.. the rtp is on a par with motorway service station casinos. 91/92% rtp is going to blast thro your deposit too quickly without giving you the chance for a nice strike. House edge is too big .. it used to be 96% and a 4% edge. Most other uk casinos are using 94% which is still low, while krypto sites are advertising the original 96% but then they arent regulated and may not pay out. Hard times these days choosing where to play.

AJK
15 January 2025
Comment from ca.trustpilot.com
Suspended my account all because of being 50 p up on a few bets! complete jokers, reporting these cowboys to my bank to get a charge back for the deposit only added 3 days ago for taking my money for no service. Absolutely disgusting company, can't handle a punter winning a measly 50 pence. Just had an email to say "We have noticed you’ve been playing later at night recently and wanted to reach out to you." ?? Wtaf it's the Australian open obviously it will be on at night and I've only bet for the past 2 days on it, I'm a day sleeper anyway so this is pathetic, my account is suspended for this reason, or because I won a tiny 50p more like it.

Disgruntled buyer
14 January 2025
Comment from ca.trustpilot.com
William Hill was okay when first joined then noticed repeating winners same day in day out felt this was unfair and truly staged gaming so closed account, I took more out their pockets than they did mine 😅 was told they don't like you to deposit minimum I had £30 month assigned here, then noticed out of my £5 on slots they did not win so felt they had decided to prevent me from winning and removing cash, if I put £10 in played games that took me over the £10 I withdraw I've had around £90 from these over the last few months from my 10p bets, and £10 deposit. But like I stated once you get winning that's the snare and people chase money or try gain back what they put in.I withdrew £30 without depositing due to little win on free spin reinvested the couple of quid and secured eventually £30 I've since closed the account don't miss it online is not for me

Sy White
13 January 2025
Comment from ca.trustpilot.com
Absolute scammers. Bet settled as won...then they take the winnings away due to an error on THEIR side of things. The vplay is a complete disgrace considering how rare the bonus pops up and how little it actually pays out. Will never spend another penny on their site again after the way they've decided to treat customers based on the companies mistake. DO NOT USE THIS ONLINE SITE UNLESS YOU WANT TO BE RIPPED OFF

steven thorpe
13 January 2025
Comment from ca.trustpilot.com
Even if you can use a deck of your own cards it won't matter.The bots playing this bring 12 As to every poker table.How can 3 players have an A and the other one come out yet when you are the only player with an A you don't see another one on the board, over 5 years of this constantly happening how can they claim it to be Random????

AJK
13 January 2025
Comment from ca.trustpilot.com
They hid the Australian open tennis match between Tiafoe and Rinderknech game for the entire last set from view, suspended the bet totally removed the game?! no cash out available. Absolute trash.

Phil
13 January 2025
Comment from ca.trustpilot.com
Currently running V-Play you have to wager a decent amount of money just to get a spin take you to a wheel with a top prize of £500 and some other ok prizes last 2 chances end up with the lowest bonus available 0.03p absolute controlled nonsense.. worst slots ever acumaltive bonuses that drop quickly 1st go then never after! Always baiting players yet professing to be a responsible provider! Not sure any of these online casino even know how to be responsible there so focused on making money is disgusting steer well clear!

Marley
12 January 2025
Comment from ca.trustpilot.com
Scammers never use these guys ever !!

Greig Clee
12 January 2025
Comment from ca.trustpilot.com
Don't touch this site with a shitty stick. The roulette is 100% fixed save your money

Liam
12 January 2025
Comment from ca.trustpilot.com
Worst site for being scammed on dint trust these they are useless games are fixed never win and there agents or jsut as bad even if you speak to a manager don't get Sebastian they must of thought let's find the worlds biggest idiot and put him in charge one big scam site needs reporting and closing down

customer
11 January 2025
Comment from ca.trustpilot.com
Scam promotions, worst app and interface. Customer service is appealing. Banned for winning and not having to deposit for a while. You either lose or they ban you. Avoid. Use other bookmakers

Jordan Hunter
11 January 2025
Comment from ca.trustpilot.com
The worst betting app in history, cashout always unavailable and when it is available the cashout is always ridiculous especially when your waiting on one more game that's winning aswell, I strongly advise everyone to find a better betting platform as william hill has been terrible for many years now and restricting people on free promotions is completely pointless just a money grabbing company and I hope more people stop using this company for there bets

bb
10 January 2025
Comment from ca.trustpilot.com
same thing happened to me . (THEY WILL KEEP ASKING FOR MORE ID TO PROVE ITS YOU THROUGH EMAILS FROM CUSTOMER SERVICE, NO MATTER HOW MANY PRIVATE DETAILS YOU SHOW THEM EVEN WITH YOU HOLDING IT UP TO YOUR FACE AND TAKING A SELFIE, DONT SEND IT BECAUSE THEY WILL KEEP ASKING FOR MORE) Then after being rejected number of times you sit back and think...They no all your personal details....Very clever scam of taking your money then using you ID for whatever they have planned. They should be shut down.

David
09 January 2025
Comment from ca.trustpilot.com
Such a shame of some of the bad reviews I’ve read, listen guys…I’m a player on William hill/vegas and have been for a few years now and I can assure anyone thee integrity of there site is 100% genuine and there software which some people like to blame is also100% perfect on most devices. I even play on an old iPhone 6s and an old Motorola android lol I mostly play live roulette with live dealers like lightning and megafire blaze roulette and I love it especially when bets can sometimes multiply.I don’t play slots much and I’m not rich.and even tho I know roughly how to play cards I most certainly won’t play silly money on blackjack I’m not that brave lol.As for bonuses like the bonus drop or mystery wheel I play them both every day, £ or 2 most days to play on popular slots or other live games like crazy time or snakes and ladders, ok not that great but on theye odd occasions I’ve won nearly a fiver or more but ya can’t win every time but I play it anyway as the wins are real cash even if it is only a few quid lol verification 5 star easy for documents and the best 2 are photo driving license and bank card and only takes an hour 2 tops as your ID is checked by real people to make sure you are who you say you are and lawfully over 18 and allowed to use gambling sites. I’ve won a few hundred once in a blue moon on roulette and even 4K two years ago which was amazing and every payout I’ve cashed in was in my bank account within thee hour or less.I’ve even used the chat bot to cash in loyalty points to real money so trust me i wouldn’t be writing this otherwise.lol there customer service is great if you respect them and don’t get abusive tho I do find the chat bot most annoying as I also like to speak to a real person but even using the chat bot I get answered within 10 mins or less so I don’t mind waiting. So to all the Karen’s out there let’s be honest I’m 50 this year and gambled since I was.18 and my mum gave me a nugget to win 6 quid on a horse lol I’m not rich just an average working single dad that enjoys the buzz after the bills are paid and only play with what I can afford which is why I use deposit limits of £50 on any one day and no more than that twice a week and that is the max I allow myself in any one month and if I start getting frustrated then I stop for a few days and play the bonuses,so please all of you like all online gaming sites do listen to there advice.it is the law set by the uk government to avoid any harmful addiction which like me I’m sure we can all appreciate the dangers and like all honest gaming sites them and there software are monitored and regulated by the uk gambling commission to ensure players enjoy there gaming experience and treated fairly especially if your a new player and new to gambling,they would not be allowed to operate in the uk otherwise. but also it is gambling after all and if your willing to gamble your hard earn money then like me your willing to lose. You can’t win on every deposit and then blame them or be abusive if you lose but I bet your be jumping for joy and not have a bad word said about them if you win lol like any honest business they have to make profit and I can assure anyone William hill make there profits honestly.so take it from me I’ve never had any problems with William hill site and I trust them 100% with verification payouts and software.that’s all I can say except please keep it fun and remember only play with what you can afford after the bills are paid and also only bad losers give bad reviews.lol good luck :-) and remember THE FUN IS IN THEE UNEXPECTED, NOT THEE UNCONTROLLABLE!!

Jamie W
08 January 2025
Comment from ca.trustpilot.com
The slots are fixed I screen record a lot of games and it literally flashes up with a screen as if it’s somebody else’s computer all the time and stops account from winning, it’s even stopped me from accessing the daily drop game avoid these at all costs

Andrew
08 January 2025
Comment from ca.trustpilot.com
Wish I’d of read al these reviews befure I played this thieving site

Karen
08 January 2025
Comment from ca.trustpilot.com
Only put one star to put a review up appalling was watching the liverpool match last week when it was not sure if it would go on because of weather a place a bet and it dissapeared. I spoke to somebody u said the bet was coid as game cancelled and I was watching it live. But kept saying no u are wrong game was cancelled. Unbreakable. So tonight watching liverpool with Tottenham cashout constantly dissapearing. I am officially deleting app. Only decent one I can see is bet 365 they update withing seconds so why can't william hill? I await your reply not !

Steven Mcdonald
08 January 2025
Comment from ca.trustpilot.com
Would give ZERO STARS if possible. Absolutely shambolic set up, customer services are appalling and don't care. Tried reopening and account and would have been quicker going to my local shop! Avoid at all costs

Edward Naylor
08 January 2025
Comment from ca.trustpilot.com
v play is so underwhelming it is not a bonus it is a serious joke no way can i have three spins and get 50p and 30p and 50p wow just wow shame on you its disgusting. taken away my bonus drop for months now!loads of deposits tonight first of the year and all they have done is take everything no decent play nothing scaming this year beware hold on to your money.im on the verge of calling it quits after years and just killing my account i refuse to give this greedy company anymore.
Mr Gittings
24 January 2025
Comment from ca.trustpilot.com
Now you are taking the pxss 12 bloody times you went to give me the bonus and not one what the hell have you done to the games you greedy cows you have fixed all games and now need reporting i so bloody hate you this month alone you have took 500 pound off me and iv won around 50 how the hell is that right.
Now you are taking the pxss 12 bloody times you went to give me the bonus and not one what the hell have you done to the games you greedy cows you have fixed all games and now need reporting i so bloody hate you this month alone you have took 500 pound off me and iv won around 50 how the hell is that right.