William Hill PLAYER REVIEWS(3583)

Truth Be Told
07 January 2025
Comment from ca.trustpilot.com
My Honest Reviews are based on exactly what happened not how I felt or my opinionso you can fairly judge for yourself.Feel free to place in order which you think is fairly bad to worse. Never place bets online (THEY WILL KEEP ASKING FOR MORE ID TO PROVE ITS YOU THROUGH EMAILS FROM CUSTOMER SERVICE, NO MATTER HOW MANY PRIVATE DETAILS YOU SHOW THEM EVEN WITH YOU HOLDING IT UP TO YOUR FACE AND TAKING A SELFIE, DONT SEND IT BECAUSE THEY WILL KEEP ASKING FOR MORE) Then after being rejected number of times you sit back and think...They no whave all your personal details....Very clver scam of taking your money then using you ID for whatever they have planned. They should be shut down.

N R
07 January 2025
Comment from ca.trustpilot.com
They are thieves. But when you have lost 2k in a month you think they are gonna pay out but they won’t. Thieves! And they know you are reeled in!

Craig
07 January 2025
Comment from ca.trustpilot.com
No Stars if possible I finally managed to get on the fishing frenzy jackpot king and won 80p wow thanks for nothing, I thought 💭 it was just me but no seems to happen to all players on WilliamHill casino 🎰 avoid like the plague people. And that V thing is rubbish as well 50p I’ve won at most.

Joshua Ullah
07 January 2025
Comment from ca.trustpilot.com
Inside information fixed matches manipulation , corruption between clubs investigations squahed by money and pay offs gambling commission corruption pay offs , no surprise u don't win football clubs are in on it , money money, while the betting guy gets ffffddd over ,

pat99UK
06 January 2025
Comment from ca.trustpilot.com
Unlike many of the others I’ve actually been quite lucky over the last couple of weeks, not massively up but not down so it’s been really good fun playing.However the “V Play” promotion is an absolute joke, TV advertising promotes anything between 0.30 pence and £1000, trust me it’s not happening, I’ve only ever had wins of 30p or 50p and only ever one of £1 that was the first win. And it’s now taking ages to actually activate, You should include a decline button as when it comes up I’m so disgusted by the 30p insult, after playing a game for 2 hours I don’t even want to claim it, but you can’t get off the page until you have hit claim.Anyhow that’s my little moan over

Rob Simpson
06 January 2025
Comment from ca.trustpilot.com
Avoid this site , in play is laughable, casino even worse as ye get bonuses then pay you 2p, constant lagging and crashing, and before ye say it's all monitored ye lying. I know all gambling sites are fixed but the betting shouldn't be if ye can at least bet . -10 this site.

MrWes
05 January 2025
Comment from ca.trustpilot.com
i won a bet, they refused to pay me back. the reason they gave was because they wanted to pay to an account that was closed over a year ago. I explained it was closed and that my deposit did not come from there, they wouldnt tell me their name, they wouldnt discuss with me, they wouldnt help, i tried withdrawing to the account they wanted me to withdraw to, it bounced back (because it didnt exist) and now they have frozen my account with my winnings on their books instead of my account. DO NOT BET WITH WH - use betfred instead.

S Sandhu
05 January 2025
Comment from ca.trustpilot.com
William Hill is nothing short of a scam. I placed an £85 bet on baccarat in their live casino, and while the bet wasn’t accepted, the money was still deducted from my account. To make matters worse, I won that bet, but they’ve refused to honor the payout or pay the original £85.I’ve contacted their customer service team every single day for the past 11 days, and all I get are useless responses claiming they’re "working on it" with no updates or timeframe. It’s obvious they’re stalling, hoping I’ll give up and let them steal my money. This is blatant theft. William Hill doesn’t care about its customers, only about robbing them blind. If you value your money and sanity, stay far away from this company. I’m escalating this to IBAS and any gambling authority I can find. William Hill, you should be ashamed.

Liam
05 January 2025
Comment from ca.trustpilot.com
Scam scam scam site gate this bloody site it really need closing down cause all they do is scam you

Edward Naylor
05 January 2025
Comment from ca.trustpilot.com
Take away all promotions from paying customers for months at a time they suck any type of interest or joy out of gambling there really isn't a point of playing here any more greed has got the better of them.

Aaron Chalkleu
05 January 2025
Comment from ca.trustpilot.com
The worst 1 of the lot keep away from William hill by all means a pathetic excuse of a company

John
04 January 2025
Comment from ca.trustpilot.com
Robbers false advertising dont follow rules of gambling commission dont pay out use any other betting site and avoid there shops

Mr Glenn Richards
04 January 2025
Comment from ca.trustpilot.com
Pathetic. Been betting with William hill for so long today i delete my account! Places a bet at 11/1 the bet comes in and they change the odds to 1/1000 and pay me out £10.01. After i contacted them they aid its up to them what odds they pay out. So basically the punter only wins when they allow it. Hello bet 365!!

Jay Sedgley
04 January 2025
Comment from ca.trustpilot.com
Complete waste of time, no bonus just two outta three constantly. Bingo is ridiculous, £250 was to supposed to be shared between 274 people but I only got £1.75. Plus 274 people playing bingo yet the full house was only £25, how do you work that out William hill? All the slot at very slow and hardly any decent wins let alone bonuses. I’ll delete my account and take my money elsewhere just glad I only wasted £30

Sam Gant
03 January 2025
Comment from ca.trustpilot.com
Made a few bets ok site but very nosey with lots of ads

Ricardo Mandingo
03 January 2025
Comment from ca.trustpilot.com
Never use William hill for tennis bets , a player can be one point from winning a game 6-0 6-0 but if the other player retires hurt they will not honour any bet and doubles or accumulators will be voided.

Mr Gittings
03 January 2025
Comment from ca.trustpilot.com
What the hell are you playing at i wagered £20 and got 2 bonuses and only won 80p on one and 28p on the other now i no you are defo scamming people i have recorded it to report them.That was the last i spend on this robbing f..ing site.

steven thorpe
01 January 2025
Comment from ca.trustpilot.com
Constantly rigged so you can't win every day so if it was really random I would win more than I do.

ymingo
01 January 2025
Comment from ca.trustpilot.com
Should have listened to the other reviews. Make you put in a code for the free spins promotion when signing up and gives you the option to deposit. Yet inform you after you also need to opt in BEFORE depositing despite inputting the code and then giving you the deposit screen first.Contacted support to be told “deposit more money now you’ve opted in”

David Merry
31 December 2024
Comment from ca.trustpilot.com
Absolutely sick of looking at my spend and seeing your 230 down this month your 180 down this moth etc etc and if ur like me thinking surely u will win at one point...u won't iv had this account since 2008 never won a thing 3 grand down in total and that v buck thing wtf is that about goes up slower than an 80 year olds erection without viagra all for a pound when u do get it the quicker these crooks are shut down the better and they know there robbing everyone that's why they never reply they must be doin good still to afford all the fines they get

Louisa Murray
31 December 2024
Comment from ca.trustpilot.com
This company are absolutely outrageous. They claim to stand by regulations and fairness. They are robbing people of thousands of pounds and claiming slots are not tampered with so they have high profit margins. They will not admit there were faults with their software over the Christmas period and has taken everyone's money and don't care. I will not rest until this company is investigated and shut down, for unlawful profits.

Disappointed customer
31 December 2024
Comment from ca.trustpilot.com
shocking waste of time, bonuses when they come up are minute, I even managed to win a bonus game that was less than my stake. Have permanently deleted this app. The problem with reviewing rip off artists like this, makes no difference. I have to assume that bodies like the gambling commission have no power to change how the businesses operate and therefore are redundant.

Neil Loughran
30 December 2024
Comment from ca.trustpilot.com
William Hill you are a disgrace. Your slots are a joke, bonus if you are lucky enough to get one after an hour of playing pays f….. all, I’m out of here and closing my account, will never even visit one of your shops again. As a previous client mentioned you need to be investigated and I will also be putting a message into the gaming commission, jokers! You will never receive any more of my money!

Anne
30 December 2024
Comment from ca.trustpilot.com
I've said this before but you arrogantly appear to dismiss this matter. Your App is a joke. Once I have logged in, why do I need to keep logging in? On more than one occasion I have lost money through this, but you don't really care about that because you're all about making money, but what happened to sportsmanship. Don't have an app that takes you 10 hours to place a bet.

Matt W
30 December 2024
Comment from ca.trustpilot.com
Absolutely rigged!!! Avoid at all costs!! Bet Upto £300 with all bonuses on full but the spin to get them never come in! It’s full manipulation. Scam artists

Tiffany Howard
29 December 2024
Comment from ca.trustpilot.com
Avoid this company at all costs ! Robbers at large I’m telling you ! I cashed out my bet and the app crashed but the cash out went green - went to live chat to get my cash out and nope these robbing criminals of course couldn’t do anything about it - left multiple complaints and had no feedback from any of them ! Terrible company terrible customer service. Don’t give them your hard earned money to screw you over !

M burnett
29 December 2024
Comment from ca.trustpilot.com
Recently re added William hill Vegas. Played £30 and thought i had won a super bonus but this only unlocks it . Then 130 pound later I won the super bonus to have a massive win of £17.10 ..... hardly seems fair or compliant does it

Cbebbies
29 December 2024
Comment from ca.trustpilot.com
This site is absolutely disgusting! I play on a few other sites and this is the only site where I have not 1 withdrawal! There random number generator is in my opinion non existent!I find it hard to believe you can play £220 on one slot game and not have 1 bonus and reels only paying £2.40 maximum!Think they need to be investigated.To be honest I didn't even know how much I had spent as there was no limit and message to say anything.I will be writing to the gaming commission as I genuinely believe this site is rigged

Mr Gittings
29 December 2024
Comment from ca.trustpilot.com
It tells me im £400 down this month but do you think they let you win anything do they hell, i dont no whats happended to this site but one day they will get looked into the ripoff cows iv noticed over xmas something as changed i think they have set it so you dont win nothing they are just take take take i now hate them.

Rory
29 December 2024
Comment from ca.trustpilot.com
Terrible company!!!Twice declined withdrawals despite it being to the same account I always deposit from and withdraw to!!Wasted 10 minutes on there chat feature with a complete time waster!!Will simply close the account once all outstanding bets are settled!!

Debbie Hunter
29 December 2024
Comment from ca.trustpilot.com
Absolute joke of a site , they take your promotions away, put you on time outs every other day. When I asked why apparently its because I played late at night and that to them us a gambling problem 🤣 I was playing late as I was ill and up all night. The same winners constantly, probably bots, and the cms and rules are ridiculous, I Hooe you lose this site because the way you're going with your pathetic rules your customers will go elsewhere

Apigeonstuckthenutonawindow
28 December 2024
Comment from ca.trustpilot.com
Well, i've seen, with my own eyes an acquintence who had a very hard time with withdrawing a few k in winnings, i only ever play in shops due to this. Also, the shop experience is a bit crap. I was in the darlington town centre branch just under the towns main clock trying to concentrate in my bets, hunched over one of those elcetric machines. a cleaner was mopping the floor unbeknowst to me. All i could hear is this senile old guy who always laughs at everything, fart, laughs, greyhound comes in 4th laughs, someone gets run over and they go into cardiac arrest, laughs. Welll this old fool was laughing and so was the cleaner, i could also once or twice slight whipping on my boots, what she was doing was cleaning around my feet but the mop and the chemicals were touching my boots. I hope she was feeling rich, good luck to her if i took it further with her doing that to my £195 boots and potenitally damaging them. A simple request to politely move for a few moments is all that's needed, not laughing at me with a customer at my expense. Also, the clown at the Catterick branch, this ditzy, bolshy Geordie woman is AWFUL to deal with, you explain something to her, she'll go "no, it's x y and z" then you'll explain again and she'll try and make you an even bigger liar lmao. Also some of the kiosks and the printing machines in the catterick branch are more reliable than others, i wanted her to use a specific one, that later i was proved to be correct and she had to use the one i orignially wanted. Both computers were both were on, it's not like she needed to log on to one, the dressing down i got, for wharever reason she talked totally out of turn at me, i deal with very belligerent people all week, i'd have gone through her like a dose of salts, there were 3 older blokes there, minimum age id say is late 60s to at least about 75 she's a about 60, they all probably fancy her, all she does with them is in the most annoying voice that pierces the shop "yar alight darrrrrrling" but everytime im in there she engages with them all in the most cringe way, it's all fake but they either have a soft spot for her or fake it well the time she spoke to me out of term i didnt want to make a scene in rront of them like i normally would but because id be the snotty bloke and she'd be the hard done to one despite her being awful and having zero customer service skills, i left it. I've seen and heard it with my own eyes, some of the staff and customers, me very much included have very little time for her, she ruins the experience of going to the Catterick branch, i dont go there now but i was always in and out of that branch within 2 or 3 minutes due to her.

Quantumleap
28 December 2024
Comment from ca.trustpilot.com
When you Gamble sometimes you expect to win.I noticed on the cash Games and in Tournaments that BOTS were playing.It ruins the fun when CHEATS are allowed on the site.I cashed out my balance and they paid me the same day.I won't be back.

Craig Bolwell
27 December 2024
Comment from ca.trustpilot.com
Scam site don't use

David Merry
27 December 2024
Comment from ca.trustpilot.com
Oh look played again lost again lol this place needs closing

Patrick Robinson
26 December 2024
Comment from ca.trustpilot.com
I would give this 0 stars if I could. I put on a bet for the next James Bond a few years ago and I have gone to open it again and they have closed my account. Because I moved house 2 years ago and don't have proof of a bill within the last 3 months they won't open my account. They won't accept anything older than 3 months with my old address. I feel like I have been robbed.

Julia M
25 December 2024
Comment from ca.trustpilot.com
Life time deposit 90k I have never won anything above 2k...why is this site still operating. What is the government doing to this ppl? Is there anyway their books can be checked how much ppl lost and how much they have won? Surely government have to make this ppl to pay some customer their money they have stolen back. Their slots totally rigged.

AK
25 December 2024
Comment from ca.trustpilot.com
First they take your promotions away then they don't even have any good will to give any free Christmas spins or games but drain all they can out of you.

Cristian Grasu
25 December 2024
Comment from ca.trustpilot.com
Scammers! You will never win single pound in their slots, no matters how much time, money, or whatever you play! Not a single pound!BIG SCAM!

steven thorpe
25 December 2024
Comment from ca.trustpilot.com
I'm playing live now and losing to idiots as per usual.Ridiculous poker site.Yet again idiots get rewards.......Still live play.. Still fixed.ost 5er playing 2/4p bb..Random yeah. I have eyes open..This is the most ridiculously fixed app ever.. I can't even leave another review so have to edit this one from yesterday.Nothing ever changes it's riddled with fixture.I just lost with KK playing safe against idiots as per usual and the donkey against me hits a straight on the river.Yeah that is not random when for 4 years straight that's why I lose.It's impossible to believe how much I cannot stand the fact I know it's fixed and they continue 24/7 to get away with it.It's impossible with the cards I play with to lose this much, especially when playing tournaments being eliminated by a donkey player in the same manner day after day year after year.Shocking.

Callum Hogarth
25 December 2024
Comment from ca.trustpilot.com
How they get away with the blackjack is unbelievable absolutely unbelievably rigged. I really hope they get taken to the cleaners and lose there licence. The dealer will get 20 constantly no matter what card it’s daylight robbery I’m really shocked at how it’s even legal. Stay well away from William hill. 100% rigged.

Mark Cartwright
24 December 2024
Comment from ca.trustpilot.com
they got fined millions for not looking after their customers,now getting it back by not paying sod all on the slots etc.give them sweet fa and close your account is my advice.

AH
23 December 2024
Comment from ca.trustpilot.com
I was a customer for a while an then was stopped bonus they said no longer eligible, I emailed to ask why an told reviewed an no longer eligible an basically that is that, use a DIFFERENT bet site WILLIAM HILL treat their customers terrible.

jakebremner
22 December 2024
Comment from ca.trustpilot.com
Used to be my fav betting site but has went sadly downhill recently.Now my least favourite and I would no longer recommend.

Chris bull
22 December 2024
Comment from ca.trustpilot.com
worst bookmaker ever i had a problem with poker app still not solved after 14 months pushed from pillar to post by customer services finally closed account

roberta weaver
22 December 2024
Comment from ca.trustpilot.com
was high in a game tournament set to win at least £50 & free bingo . went to log in they said i have self excluded for the day. i didn't . they just do not want to pay me. terrible site. if your winning they get rid off you.

Richard Creasey
22 December 2024
Comment from ca.trustpilot.com
Signed up, placed 2 bets (£1 e/w on horses), then they decided to close my account due to a 'trading decision'?Ok, whatever. So I requested they return my funds (you'd think this would be automatic!). They requested every piece of documentation under the sun! all of which I sent them and they accepted.2 weeks later, still no money.Chased them again, they need me to send them even more documents. Again, sent them and they accepted them.A few more days on, another email from them requesting the same documents again! This company are a scam! Isn't it funny how they don't need a single piece of documentation from punters to sign up and give them their money, but when you want to get YOUR money back they want every shred of paperwork you've ever had... and even then still won't pay.

eddie
22 December 2024
Comment from ca.trustpilot.com
Was promised free 5 pound football bet builder if a staked 5 pounds on Tyson boxing match last night, which I did. They never gave me free football bet,despite me messaging William hill agent for 45 minutes.Agent lied and told me he had issued to me.Bunch of conmen and liars Avoid this company like the plague.Conmen

Gary kincaid
21 December 2024
Comment from ca.trustpilot.com
Absolutely disgusting, spent 1000s on slots not much RTP £10 here 5a there ,should be reported back to the gambling commission, no wander thay got fine before of 80 million and thay doing the same again.
Jon
07 January 2025
Comment from ca.trustpilot.com
Rubbish odds, promotions and customer service. Go sky bet or 365 instead for better everything
Rubbish odds, promotions and customer service. Go sky bet or 365 instead for better everything