William Hill Review

Very bad experience with customer service and their tech team.
They give you the option to cash out, the cash out doesn’t work.. you raise it with them and don’t hear anything back..it’s been a month now since I reported it to them, provided all the screenshots and details and haven’t heard anything back!! Every time I ask for an update al I hear is “we will contact you via email when we have any updates”. Never happened. Very poor service.

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William Hill what can I say absolutely rubbish they are just there to take your money the slots never pay out they have got to be rigged and the bonuses are a waste of time they give you 10 spins here and 5 spins there and you win absolutely nothing and the bonus drop is a con too they give you spins and again absolutely nothing from it complete con artists they are just there for you to fill their pockets I think they do need investigating as most of the reviews on here are negative which says a lot in my opinion its a shame you can't give them minus 5 stars save your money don't give it to these rip off merchants as the saying goes when the fun stops stop but there isn't any fun to begin with its just a complete rip off and a shambles shame on you william hill companies like you should be shut down and made to give everyone who you have ripped off compensation

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By fair the worst site I have played didn’t win anything on there game scam deleted straight away should be ashamed con artists

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The site told me a football match score was 2-1 , I placed a bet as the odds were great. Won the bet, they refused to pay me the money, a day later the score had changed for the opposite team 1-2, even if the mistake came from the football match, they miss-sold me the bet and wouldn't pay out, they wouldn't even give me the money back for the bet i had made.

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Honestly stay away!!! Slots are garbage! They either quick spin or lag and the chances of a board is next to zero and if you do get one don’t expect a pay out! When I spoke with the fella on live chat and explained the situation his response was…we may not have the perfect website but I assure you we are doing our best to give you an exciting gaming experience!! I have the video proof on my phone of the reels quick spinning and lagging out and will be emailing them to the UKGC…after all this I got a measly £5 pity bet for the casino where I had to wager it five times..I done this and ended up with £12 and in that £12 spinning on 10p stake I won 35p in £12…not a single board nothing! Save yourself and go elsewhere these are utter cowboys!

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Beware of there $100 free risk promotion in michigan it is a big scam , I register and took there GORE promo code and lost $200 within 40 minutes and never got my $100 promo even after I contact them 6 times, Now I am contacting the michigan gambling board to make the consumers beware of this scam.

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They are thieves. And liars. They owe me a whole heap of money. And they just chat a load of rubbish. Do not bet on there poxy online app the will thieves lie and cheat. Not happy at all I will be taking this matter further.

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Horrendous game play on slots. The more you wager the worse the features are. You can wager £10 a spin and when you finally get a feature which is more rare than rocking horse poo…..you win £0 very often……that's NO WINS IN 11 SPINS AT LEAST. This keeps happening but then you go down to £1 a spin and if you are lucky or spend thousands and get a feature you can win £150 but big wins are NON EXISTANT.
Stay clear…..I have played 300 spins with NOT ONE FEATURE and hardly any wins above your stake money.
These sites now are all using the same producers of games and just completely abusing us all.
Gaming authorities should do a properly investigation into game play…..and that's not looking at their figures…..that should be play £1000 and see how bad the returns are over 7 days……they would be closed down overnight

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im no longer doing online as i prefer going to william hill shop they are still the best i pay by card my money back into my account in 2 days the best company and staff around

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Had enough now closed account William hill have taken to much money from me and I won’t be back to use your services again good riddance

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“In line with this, please can we request that you send a further photo of yourself holding a copy of your bank statement that shows funding or deposit(s) to your Monese account. with your registered address on you account aside from your Monese statement, ensuring that we have full visibility of both the document and your face. “

Already said them, THAT I DO NOT HAVE ANOTHER BANK, ONLY MONESE. It means that everyone must have at least 2 banks if you want to withdraw from them. Awfull. Never had problem like this with anyone else. Switch to Bet365 better, no problems at all with them.

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Awful customer service, dreadful app. Treat customers with utter contempt and do all they can to ignore you completely! Cost me money time and again when can’t place bets that go onto win. Go elsewhere!

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Had a problem withdraw from my account…. However customer service via messenger service resolved quickly and effortlessly

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They will let you deposit as much as you like online but the second you win and want to withdraw they will fight you tooth and nail not to pay you
Stay well clear

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Been waiting over 3 months for over £900 to go in my bank. Was £2600. Keep getting paid around £100 each week. When i ring they say go on live chat. The amount of times iv been on live chat is probably about 60 and im still waiting. They say its down to my bank then leave the chat. I took £160 out of another account 10 weeks ago and also still not in. I feel so angry i feel like going smashing 1 of their shops up. Disgraceful customer service. AVOID THIS SITE LIKE THE PLAGUE

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AVOID AVOID AVOID…. This site is by far the worst site I’ve ever played with in my life no joke. I withdrew 10.96 yes 10.96 lol and they won’t even give me my winnings. I’ve been a member here for years, and now they are asking for personal bank information and won’t give me my money… They are con artist and should be closed down. Don’t get me started on their games. Lowest payouts and bonus rounds you’ll be lucky. I’ve contacted bbc watchdog and the gambling ombudsman about these crooks

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William hill bookmakers Absolutely disgusting.. signed up a few weeks ago .. got account verified .. today deposited £70 . Lost a bit then deposited another £50 .. total £120. Then I had a winner so withdrew £80 .. and then son again so about to withdraw £140 . Hmm account blocked .. sent documents as requested. Then asked to send pictures of me holding the documents.. still nothing then email to say all games etc concessions removed .. so have nearly £300 and no idea what’s happening

Shameful and disgusting!!

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I topped up £50 I was playing roulette 10p spins total 1.00 every spin I won £3.60 all together for 50 sins🤡🤡🤡🤡🤡🤡

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Quickly and efficiently sorted my problems. Voided a free bet I put on by mistake and gave me it back

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The main problem is they are dirt cheap. Give NOTHING to loyal customers, only new customers, never give a free play or bonus, nothing nothing nothing. Too many other books who reward loyal customers, avoid!

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How can a corrupt company like this use a classic song as an advertising spring board for there advertising shame on them !!!

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Customer service are useless and never reply to any emails.They have kept my winnings keeps asking for more i.d even tho i am full verified .Time these scammers got shut down.so many bad reviews .im just writting to malta gambling commitee see if they can help.

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Very good offering, Scratch of the day, daily boost etc. Plenty of free bets along the way. Customer service team are quick to respond / resolve issues.

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William hill really is a joke I’ve sent emails with no reply you go on line and they can’t help you you message them on messenger they say go online and they fob you off as soon as they see they owe you money they disconnect you saying your taking to long to reply once after 12 seconds,21seconds,08 seconds, 5 seconds……. This is since the 2 nd of June they’ve stole nearly £3000 and I had just over £400 in my account which had closed and against the rules of the gambling comitee took the money out of my account and they can still email me with promotions yet closed my account, I donated half that winnings to charity aswell which my wife founded before she died in the car accident and there fully aware of this aswell

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To anyone who has a gambling problem, please stop now. Companies like this THRIVE off making you miserable. You’ll have one day where all the luck falls your way, and then absolutely NOTHING for months after that. I used to play on the casino which is probably the worst thing I could have done, used to play on the slots at £1 a spin, games like the goonies which can trigger sort of side bonus games, bonus’ which are very hard to come by and even when you do manage to get one more often than not they’ll never pay out. Learn from my mistakes people, earn money by working for it, companies like this will never give you that big win you so crave.

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very exclusive bonuses for loyal customers, such as play for £ 20, you will get 5 spins for 0.10 p, or play football games for £ 5 and you will get 2 pounds, this bookmaker is worse and worse, in slots it is harder to hit the bonus I prefer to use the services of another company .I do not recommend!!!

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Once again,give a very bad service !!!
Placed a winning bet over 90 minutes ago & still not settled.They tend to take your money with immediate effect,but find it very difficult to pay out out,let alone find out the full horse race result.
It took me about 5 minutes to find it online.
I wonder why they are treating their customers like this.Overall a very bad online betting service.
Look elsewhere.There are lots more online betting services that treat their customers much better…

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THIS APP IS TOTALLY A SCAM! AFTER THEY REFUSED TO CREDIT BACK MY MONEY, I CONTACT THEIR SUPPORT BUT THEY ARE NOT SAYING ANYTHING THEN I EXPLAINED EVERYTHING ABOUT THIS SITE TO MY FRIEND AND MY FRIEND INFORMED ME ABOUT THIS HONEST MAN @Magiclord THEN I TRYIED TO REACH HIM ON TELEGRAM FOR HELP, I CAN’T BELIEVE HE WILL GET MY MONEY BACK UNTIL HE DELIVERED THE JOB, I GOT MY £8,230 CREDITED BACK TO ME. I HIGHLY RECOMMEND!

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I messaged your team on Twitter, they get back to me and I told them I need their help to help me achieve my dream by becoming a footballer or Healthcare worker and they responded in a good manner towards me, we continue the chat and they make my day as my happiest day in life

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Customer service always very quick to respond to any queries.
Easy to use app.

Would recommend William Hill

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Very quick customer service in answer to a query on DM's on Twitter.

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Absolutely discussing way to treat a loyal customer who deposits nearly every day now I have a win of £145 they will not pay asking for photo I'd, I don't own any I have sent them this moths bank statement, now I have been told if I don't send photo I'd the money will go back into william Hills account they will not even put the money I won back on my william hill account , and remember I have been using that sight dor decades, your loss because u won't get anuva penny,, stay away people they will con u.

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SCAM. This company stole my money (They never processed my withdrawal request ($2500)

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Again today William Hill , showing no form against the horses . This has got to be the worst racing app around

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Everybody who is thinking of playing on William hill I would stay well clear I have been a member for months deposited loads and at the beginning of June I won £4000 they only gave me £1000 back and have stole the rest coming up with that I was money laundering but they apologised after then verified my account again and apologised again now they are blatantly ignoring me and always disconnecting ne on live chat, it’s over 9 weeks now and it looks like I’m going to have to get into trouble to get a reply, it’s the last thing I want or need but what more can I do???? SP PEOPLE STAY AWAY FROM THEM AND SAVE YOURSELF THE DISCOMFORT AND ANNOYANCE. IM GOUNG TO COURT AND CLAIMING INTREST SO ATBTHE MINUTE ITS 365 days times the £3000 unpaid and £450 you have stolen out of my account so William hill I’d get in touch with me as I’m going to put this in every social media site in, my solicitor says I will get intrest 100% snd SO FAR IS £3400 divided by the days in a year whic equals just under £9.30!then times that by at the minute 73 = £678 in internet and going up daily

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Amazing company, they verified my accoutn and I had quick withdrawals, money came into my account in less then 4 hours. Dont knownwhy so mnay bad reviews. I m giving it 5 star

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if your money was stolen by william hill, contact thisisgambling.com, william hill is known for taking customers money, for that reason thisisgambling.com have taken william hill to court and will be happy to help those people whos money was stolen by william hill.

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Tweeted William hill to request for odds and they managed to get me exactly what I was requesting granted took a little time but the advisor on Twitter managed to get odds for me without any issue great help

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Worst company ever! Avoid! Signed up on Weekend and deposited £150 and won and went to withdraw. Was told would need to verify my account which is normal so sent off all docs. There take 2 days to respond and say there want proof of ID which was already sent to then have to wait another 2 days for a reply, webchat are useless and I believe even thought it’s a agent might as well be a robot which just says wait for someone to email back.

Will keep you updated with how long it actually takes!

Regards,

Mo

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Total scam .. they sent me an email for a free bet, I clicked the email and placed the bet. They took the wager amount from my account with them and refused to reimburse. There are plenty of other sources for wagering, i.e. draft kings etc. DONT waste your money with William Hill!!

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do not trust william hill with your money! this company took my money and suspended my account! livechat staff were also unbelievably rude and did not want to help me. eventually i got thisisgambling.com involved and those guys helped me get my money back, until then i could barely even reach out to william hill!

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I've been playing at William Hill since 2015 and comparing to most online casinos, it can be decent.

It does take a while for you to win, but at least you get some entertainment for your money.

Great selection of games across all tabs and they do offer a fair amount of bonuses to keep you playing.

One of the best and fairest online casinos out there, trust me!

I definitely recommend!!

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William hill Vegas multihand blackjack game, totally fixed. 4 days in a row, the higher the bet, towards low funds, dealer gets blackjack twice in a row, then 21 made up of other numbers, same thing 4 days in row!
I think it's programmed to better it's own cards towards higher bets. Hence the rip off. William hill will say it's not fixed, we don't do that but it's a load of dog pooh,Don't play it folks. Better ones out there

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Played £1000 worth of spins on 1 game and didn’t get even 1 proper bonus.
Statistically this isn’t realistic.
I don’t believe William hill are playing fair.

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Had my account for a few months, done some promos and all the daily boosts on horse racing and now have my account restricted.

This bookie only wants customers who lose all the time so they can extract as much profit from them as possible.

I won a few and lost a few and was in profit with them and they go and restrict my account so I cannot continue, why? Because I’m not losing hundreds and thousands of pounds with them. They profess to support responsible gambling when all they want is losers who they can screw the last penny out of, bunch of ass clowns.

Avoid these lowlife, rip-off, ass clown bookies and find one that doesn’t mind if you win sometimes.

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Discusting scambags! Deposit nearlly 400£ spin on 0.40 max 1£ bigest win 6.6£ cler visible setup games with lags and super fast spins , then errors !! Discusting!

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YET on here again play fishing frenzy big catch AGAIN same result wipes me out £137 still no bonus you only need 3 scatter symbols for bonus round but nope this game refuses should be wearing a mask mt william hill just dreadful

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Williamhill is one of the best site I have worked and made a good bet with because they are reliable, I have made alot of winnings when it comes to gambling and betting with my Williamhill betting account, but all those was achieved with the help of a tipster I found online on Instagram by the name PETER_BUGY, I have made a huge amount is help on my Williamhill betting account. Am a happy winner , thanks Williamhill

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I have been playing william hill slot machines for 8 yrs and lateley because i won regularly the staff have ordrrs from management to fix the machines so i cannot win they also have my photo on managers pc tablet which they show to all staff so they can adjust the machines to ensure i cannot win

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Greetings
The 9th of July I placed a £100.00 bet on italy win
The ladies at the shop helped me to place the bet n went home very happy n full of hope n excitement
Watched the match n was pretty certain of the unfolding tactics usually displayed by the Italian team n knew it would end up wiv extra times n finally the penalties
Yesterday when I went to the shop certain to come back home wiv the winning was told that I didnt win anything as I didnt included the options extra time n penalties in my bet
U can imagine my immediate reaction n when I was explained by the same lady deputy manager what happened it came clear that no one made me aware of that clause/condition as if was being told I would have included it
I feel as if I was cheated n used maybe also discriminated.
I feel it's unfair n unsupportive n I feel utterly upset n let down … tricked
I feel my ignorance about particular modalities was used to take advantage of me
£100.00 considering the current situation is a good lump of money n the only reason I played is that I was sure italy would win at penalties against England n get a good return n I naively played italy to win … no matter how
Had no idea of the extra clause n wasnt made aware of it by staff …
Contacted wh customer service n was gloriously dismissed…

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