William Hill PLAYER REVIEWS(3326)
Sean Kirk
03 July 2021
Comment from ca.trustpilot.com
Locked out of my account, only way I could get it back was to send my ID which I'm not really willing to do. Person chatting to me was very nice.
bluemal
02 July 2021
Comment from ca.trustpilot.com
Can't Fault the site been disabled for 30 years and use site as its not easy to get to the nearest WH Shop so been ideal as been on bedrest of late
Miss C Marshall
02 July 2021
Comment from ca.trustpilot.com
A good fun enjoyable experience for you even when your a new at placing a bet on the football. Also plenty of prizes on bonus drop..
Eddie Brady
02 July 2021
Comment from ca.trustpilot.com
just great site n serve no more needs say it spesks volumes for its self my fav got the best who needs the rest whll
Tony Kearney
02 July 2021
Comment from ca.trustpilot.com
instead of making the graphics fancy make them work
Alex Dawson
02 July 2021
Comment from ca.trustpilot.com
too aggressive with the rate of emails and texts they send to you. Bombardment literally . yes we know you want us to bet haha
Ronnie Gillespie
02 July 2021
Comment from ca.trustpilot.com
Bonus drop is a total sham, havnt even won a single free spin or 1p since it started, defo fixed 👎
James Shearer
02 July 2021
Comment from ca.trustpilot.com
You are the best bookmakers that I can say, good bonus you give out to the customer,5*
Ernie Chambers
02 July 2021
Comment from ca.trustpilot.com
Suγδa
02 July 2021
Comment from ca.trustpilot.com
User-friendly website, decent odds and generous offers.
louis gap
02 July 2021
Comment from ca.trustpilot.com
Martin
02 July 2021
Comment from ca.trustpilot.com
You need to be consistent with the time you put up your distance markets on the horseracing one day its 10.00 am then it can be 15mins before first race no good to me .Can you look into a coupon for teams to score a goal instead of going into each game .A lot of good things on the site but look at skybet for ease of use there's is so simple to use.
Bopper Webster
02 July 2021
Comment from ca.trustpilot.com
Overall online william hill is good, bonus drop is really bad since may when extended game, and never free bets on scratch and win anymore.
James McGlinchey
02 July 2021
Comment from ca.trustpilot.com
Carol Mckinnon
02 July 2021
Comment from ca.trustpilot.com
Bonus drop is terrible straight into the x for a few months now getting fed up with it to be honest
Howie
02 July 2021
Comment from ca.trustpilot.com
Quite possibly one of the worst bookmakers around now.. the promotions are some of the worst, specifically the bonus drop which is rigged.. to those of you familiar with it, there is no way on this earth it can fall into the x and lose every day now for 3 weeks running.. they have obviously done something to ensure this.. I have now left William Hill and years of putting up with their extremely poor odds and a site that has to load like an old school computer. Even their odds boost which we're 3 to be used on horse racing have been downgraded to 1 per customer which I find pathetic especially when its only a max of £20 stake.. any advice I can give is to stay well clear
Mrs Martin
02 July 2021
Comment from ca.trustpilot.com
Great customer service, thanks for keeping me informed 👍🏼
andrew gibson
02 July 2021
Comment from ca.trustpilot.com
ZERO!!!! Deposited and lost on slots QuickTime which is fair enough win some lose some but it’s what followed that’s disgusting.They blocked my account with no explanation.I couldn’t even get a response on the live chat on numerous occasions.Imagine trying to get a withdrawal accepted with these lot.Who are these people leaving positive reviews? Employees?Look at the positive reviews hardly any review history 1/2 at best.Fishy with terrible customer service I’ll deposit elsewhere.
Yair
02 July 2021
Comment from ca.trustpilot.com
Probably the worst customer service experience I've had so far. While trying to take part in the bonus that got me to sign up for their site they deny giving me the reward after I completed it, first asking me for a picture that there even was a bonus that they had promised and after that picture they just deny that I completed it. Good luck with your time on their site, I assure you there are many other better sites. (Don't fall for any bonuses on WILLIAMHILL) Cheers!
Karl Finch
02 July 2021
Comment from ca.trustpilot.com
Jeff
02 July 2021
Comment from ca.trustpilot.com
Great site great customer service always on your side keep it up
Chris Rice
02 July 2021
Comment from ca.trustpilot.com
Great site plenty of free bets to keep you interested good customer service way better than coral and ladbrokes
tony firth
02 July 2021
Comment from ca.trustpilot.com
Top site good bonuses wide range of slots best site by a mile well done W.HILL
Ale Alexutzzu
01 July 2021
Comment from ca.trustpilot.com
Great and easy site to use . Odds are good and free bets weekly
Mountain Man
01 July 2021
Comment from ca.trustpilot.com
William Hill are a trusted brand who have a heritage in sports betting. Their future is on Digital platforms and an engaging betting experience, William Hill need to up their game. The range of Live Games and slots expands on the sports book and they are good, with a fair range of Offers and bonuses. Sometimes the Bonuses can be hard to decipher but refresh regularly. The sport book needs to be improved e.g UK Races are listed but they are mixed up with Cartoon races which gives a cluttered effect for the serious Sports punter, Sometimes less is more. Outages and downtime do happen e.g the Gibraltar fire with no Business continuity. Overall I would recommend William Hill but their CIO needs to step up.
Mark P, Portsmouth
01 July 2021
Comment from ca.trustpilot.com
The daily free 'drop' game advertised on TV gives the false impression that the game offers a 50/50 chance of winning a prize, as 3 of the 6 options are wins, and the other 3 no wins. In fact, its fixed. For 3 months I won almost every single day (I think I had maybe 3 losses maximum). My partner had the polar opposite - she lost every day. Since April, I've played daily and not won a single game of supposed chance. Basically your account is tagged either as a winner or a loser, the supposed random falling of the disc is pre determined.
tony
01 July 2021
Comment from ca.trustpilot.com
Best bookies I've found for odds and the withdrawals are pretty quick
Martin Bennett
01 July 2021
Comment from ca.trustpilot.com
Love the bet in play option. Fun games as well
colin blake
01 July 2021
Comment from ca.trustpilot.com
Easy to use website and app, fairly competitive prices and free bet offers, Overall, very satisfied.
David
01 July 2021
Comment from ca.trustpilot.com
Very easy application to use and navigate around-good customer benefits and offers.
Billy Matthews
01 July 2021
Comment from ca.trustpilot.com
Excellent Web site fast if uve got a minute to go really never let's you down always a nice treat in your g mail free bets spins tryed and tested all the others and I mean every last one and they don't come close great job william hill keep it up
Mike Green
01 July 2021
Comment from ca.trustpilot.com
Compared with other betting companies the offers are good along with the odds .
customer
01 July 2021
Comment from ca.trustpilot.com
Great and easy site to use . Odds are good and free bets weekly
Alastair Todd
01 July 2021
Comment from ca.trustpilot.com
Odds are generally poor and Best Odds Guaranteed rules are the worst in the industry. Their odds boosts are only reasonable to compensate for that. I have been a customer for a very long time and stay with them because of that.
Michael
01 July 2021
Comment from ca.trustpilot.com
Fantastic just don't win as much as I'd like
stu chell
01 July 2021
Comment from ca.trustpilot.com
Good app, good bonuses
Sh
01 July 2021
Comment from ca.trustpilot.com
It’s ok you have just be patient with to wins
Sebastian Es
01 July 2021
Comment from ca.trustpilot.com
Mr Wilmot
01 July 2021
Comment from ca.trustpilot.com
The betting side of things is good especially the extra places at BOG & I would of given them 5 stars if the other games like the the slots etc were fair representation of possible wins as in many times you see the reels go to stop for a win then suddenly spin faster but I suppose if your playing with their money it going to be like that. It all entertainment for me & I definitely don’t expect to win big on slots or roulette etc it horses my main things as I’m in competition with a certain chance where as the other side of the business is really the carrot & donkey so it not worth thinking you have a real chance so treat it as just fun imo
William Neale
01 July 2021
Comment from ca.trustpilot.com
Love the bonuses I have been given by William hill and free spins. The William hill app is amazing, will continue gambling with them very enjoyable.
james
01 July 2021
Comment from ca.trustpilot.com
Absoluteley awful company i have been a customer for years and yet get treated with contempt and i really doubt anyone has ever won a thousand pounds on the daily drop scam all i ever get is free spins then win nothing worth mentioning , this is a company which is comfortable in its position as one of the big 6 and really doesnt give a toss
lutekLuta
30 June 2021
Comment from ca.trustpilot.com
40£ spin 0.1£ strait to 0 on book of dead , clear setup. Imposiblle spins , bonus not arrive at all!! Scam
Paul M
30 June 2021
Comment from ca.trustpilot.com
Awful customer service, just avoid. There is no point putting any more details, although it says here that they ask for negative and positive reviews you can clearly see that they only reply to the positive ones - that says more about their (lack of) interest in helping customers than anything I write would.
Paul
29 June 2021
Comment from ca.trustpilot.com
John Mc
29 June 2021
Comment from ca.trustpilot.com
Great speedy help team got the thing I was looking for (odds) fairly quickly would definitely recommend William hill to any fellow bettor
John
29 June 2021
Comment from ca.trustpilot.com
I tried to open an account on Saturday morning to have a bet on the football and had to go through the mission of uploading ID and bank statements (yes just to open an account). Tuesday morning at 4am I get a message to say my account is verified.. too late William Hill! I would love to tell you where you can stick your account! I went to a more professional company where they opened the account in 10 minutes. Absolute terrible service, I wouldn’t waste your time, or if you want to place a bet on the 2024 Euros I recommend starting the application process to open your account now and you maybe will get to bet on the finals
Paul
29 June 2021
Comment from ca.trustpilot.com
I have played on William hill for years But I have noticed only recently that if you have a 4 figure win they will do everything in there power to keep it in your account hopping you will gamble it back this is very unacceptable and should be stopped I believe this has come about since the law changed on reverse withdrawals As now they can’t reverse your money if you withdraw it it must be withdrawn
Brian don
28 June 2021
Comment from ca.trustpilot.com
Shocking wording on a few of there euro bets ,watch how they word bets it’s misleading for a reason to make you think your getting value ( should only bet for value ) when in fact there getting value by misleading you into false value. As for customer service they get great pleasure from telling you YOUR WRONG . Reading reviews and looking at there points score should make you aware of of there REAL INTENTIONS??????????
Jordan Anderson
28 June 2021
Comment from ca.trustpilot.com
I have unsubscribed to your emails countless times, but yet you continue to send me more and more offers for online betting. I am trying to get away from gambling but this makes it harder. When you unsubscribe is states you have done so successfully, yet the email promotions keep coming.
Gary Miller
03 July 2021
Comment from ca.trustpilot.com
Not a patch on PP or Skybet at least they honour the bets they advertise, just like William Hill shops nothing has changed.
Not a patch on PP or Skybet at least they honour the bets they advertise, just like William Hill shops nothing has changed.