William Hill Review

People stay away from the rng blackjack it's so fixed and rigged if you do a small test yourself you can see how fixed it is if you play 1 quid 2 quid hands its fair the moment you bet 5 quid a hand or higher the dealer without fail will get 20/21 and blackjack every hand and you will lose everytime I tried a test with 1000 quid lost all 1000 and dealer got over 100 hands straight 20/21 or blackjack complained to william hill they don't care so much for fair gaming and won't play at this scam company again

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Sportsbook is OK. Casino uses AI and is terrible – never use.

If interested in sportsbetting, go elsewhere!!!

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I’ve been playing Bruce Lee on slots on William him and it was playing very strange as it was not paying so when contacting William hill they said the game was no longer available on there site when asked how long the game was was removed from the site they told me it was none of my business, how is it possible to play a game that’s not on there site ? I will need to find out further information and how this was possible, feels like I’ve really been robbed but I find it funny how the only reply to the 5* comments

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Just shocking played fishing frenzy £1 spin aim of game get 3 scatter symbols for bonus game its takes £246 off me still no bonus dont care what anybody says no machine should take that amount of spins without shot of bonus 🤷🏼‍♂️just terrible!!!

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PLEASE AVOID THESE DISGUSTING CONMEN!!! Stay well away from this disgusting excuse of a betting firm. They will suck you in with promises of free bets and spins etc. You will not win a penny off either so you will obviously deposit money. Say goodbye to any money you give these scumbags they will do everything in their power and use every excuse not to payout. I won 2 bets using my own money I deposited, both small sums, but still money I won and after one excuse after another I still haven't received a penny 2 weeks down the line. Ive spoke to customer services via live chat every single day to chase this up and by far the worst, rudest and unhelpful customer service I've Ever dealt with. Soon as I send evidence to prove my winnings, balances etc they just end the chat and go offline. My account has now been BLOCKED and they refuse to reply to me via email. I now have to go through the long tedious process with the betting ombudsmen to get my money.
I feel sick at thought of even using this website again. Not in a million years.
!! PLEASE PLEASE AVOID!!
Please use one of the other fantastic betting sites I now use and spend money with no issues or regrets. I highly recommend SKY BET and CORAL.

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Withdrew my winnings on the 10th April, still not recieved it. Been advised over the phone,email, live chat and FB that someone will contact me to advise why. Poor customer service, poor communication!!

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Absolutely terrible site of late, win spins & bonuses are non existent.
I’ve spent an absolute fortune on a game I use to enjoy playing to get no wins regardless of coin size, I did over 110 spins at £1 or increased to £2 and won not even my stake back and not one bonus.
Don’t waste your time.
Gone down hill extremely bad

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I've used William Hill for years and they have always been a trusted site for me.

Unfortunately, they have really gone downhill in recent months. In April, they had IT issues which meant that deposits made on Google Chrome didn't reflect in the account. The hard part came in trying to contact William Hill to resolve the issue.

When you try to contact their telephone support, you go through the Automated Call Routing system only to be told that no advisors are available due to the pandemic. Put this at the front of the ACR surely?

Live chat is just as bad – they cut you off half of the time, or fail to resolve or even investigate your query. I have contacted them five times over the past three days and each time been told to submit all information including screenshots of banking apps.

To date, I have had no feedback and the money has "mysteriously vanished" since it is not on my WH account, nor in my bank account and it appears that WH could not care less.

Do not use this company – customer support is non existent should you run into any issues.

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wouldnt give it a star if i could ..got to be the worst gambling site about..bonuses non existant …i actually got one and didnt win anything from it…joke shop site stay well clear

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I attempted to deposit £20 but was told that the deposit was declined. After checking my bank there was more than enough to deposit. After changing from Vegas to casino I attempted to deposit again, this time no issue. When I checked my bank later that night I noticed that £60 had been taken from my bank that I hadn’t deposited, that wasn’t showing on my WH account. After talking to customer services they had said there was an issue on their end during the decline, and instead of refunding the money they proceeded to add the funds to my balance. Had I had issues with not knowing my limit, I could have spent that £60 as it was there. Very irresponsible for a company that has already received various fines from the gambling commission.

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See emm I'm kinda shocked because these were my go to but men a few bad days with nothing but the blues changes a man. Well 2-3 or 400 on a roulette table and win nothing more than the stake you play lol so you constantly losing. Sports tick tick but that's my guess I believe they can't change that but also think the virtual is on an over all earnings so if that win on sports they pay out and if they lose the virtual claims it back!! You get what I'm saying yeah? Well I've seen lads win 7k and others lose the house they live in and more.

What I'm saying is they are so unpredictable it's unfair. 70%pay out is I lose a pound I win 70p but we all know thats not the case as you can lose 1k but eventually you'll get 900 back and walk away. Tut tut not these you could lose 100k in 5 house and get nothing but homelessness and would they care? Not really your just another fool filling the pockets of a far useless *unt. Has he sold crack to feed his kids emm doubt it.

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william hill timperley village. some assistants polite and say please and thank you, and dont snatch your bets. but they employ a hippie gorm with glasses. whom never even speaks once during being served, and just snatches your bets. surely william hill are not that desperate for staff, that they cant find someone to replace a ignorant person like this. he is about as welcoming as a wet fart. maybe they are just waiting for someone to teach the gorm what manners are

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I'm surprised there's so many bad reviews. WH is my favourite site. Just play for FUN. I'm a low end gambler play 20p spins or 50p accumulater bets. I've won a
vegas mega jackpot £1650 on horus and £800 on bonus for aztec spins. Plus whenever my footy bets come in-overall I'm up a couple thousand pounds. I've spent a couple hundred. Im +2800. Never had any issues withdrawing funds, in my PayPal within 2 hours. I have no affiliation with WH this is just an honest review.

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Don't think anyone from William hill read reviews 84% bad is quite good for a bookmaker just wish site matenence was a bit quicker 2days down is a long time it's 20/21 William hill not 18/21

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The worst company
Promos and bonuses weak
No chance to win something in slots
The lowest odds, check other betting companys

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First time was ok the games give it something but in the last month every game is just runing without any kind of win is like doesn't have free spin bonus or any kind of win. Wtfk guys ? What happend with your casino 😡

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I had signed up for a WH account for the £40 free bet promotion. I had forgotten to put the promo code in whilst signing up. I went into messenger and they responded straight away and explained that I had forgotten to enter the promo code when signing up. They told me to put a bet on within the T&Cs and they would put the free bet into my account manually. They even helped me with understanding the odd as I was getting myself all confused. Very helpful service.

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You can deposit all day long just don't hit the withdrawal button William hill have bad rep for not paying out very good at comment on good reviews but don't bother replying on the bad comments customer service is zero please just stay away that the only advice I can give you just look at all the bad reviews 🤷

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It’s a scam. I put $25 and won $25 towards a sports bet and made a $50 withdrawal to see if it was if they are legit. Needless to say they didn’t give me my money. I am never giving them dime. I tried calling customer service and nobody picks up the phone I waited for an hour. Customer service is none existent there.

At least I was smart enough to test the waters first and not put several hundred dollars in the site.

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No lie I even have proof. Tried 3 different PT’s to put money in and NONE of the machines worked. Then go to a 7/11, they don’t take money after 5 pm. What the F$&@ is the point of betting if I can’t get the money in my account. Then I can’t deposit thru my debit card ??? I could’ve won 800$ easy but WILLIAM HILLS SERVICE SUCKS… call me William hill if you’d like . Suck ass 702-809-4945

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45 years in and out of w,h,shops in all weathers till they all shut down in area.so bin online with w,h for a couple of years and for some unknown reason to me theyve banned me from all promotions ,and restricted my bets.WHERES THE LOYALTY. 45years.cheers w.h,

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Great site, good for slots. Anyone complaining about the Bonus Drop…the reason the prizes are so small is because there are no wagering requirements on anything won from Bonus Drop prizes…so yeah most of the time it's pointless (5 free spins at .10p stake, or a 10p scratchcard…pretty pointless) but as with anything in the world of gambling, it can pay off…after only 3 weeks of playing Bonus Drop every day, I got 5 spins on Sylvan Spirit at 10p stake and managed to win £76 from it! Not bad for a 10 minute trip to the toilet during the night! Lol so keep at it and you never know when it will surprise you and come in!

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it was 11,50pm and I thought i would check vagas to see if the daily drop has been won, it said £6,000 must drop before midnight, so I thought with 10 minutes to go I might as well have a punt, well midnight passed and the £6,000 didn't drop, they were talking about midnight the next day… how do they get away with it

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Put a bet on wrong, which had no cash out option. Contacted Hills via Twitter and they cancelled bet so I could replace it again very quickly, less than 2 minutes. That's good service, specially on a busy Saturday.

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What an absolute scam this site is the games are fixed plus virtual is fixed absolute disgusting this site is not one to moan but bloody he'll games you play 20p a spin you'll win no more than 40p virtual dont get me started it's all a bloody fix if your stupid enough to bet here you deserve to lose your money

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I’ve been a William hill customer for a while.
Spend money every week (not a huge amount but nether the less)
So I logged in see a promotion that I needed to stake £10 to get 50 free bets so I thought ok I had £10 left in there.
So I pressed opt in and spent £10
Never got them…
Spoke to Andre on chat and he was so rude said that was for new customers only (it never stated that)
Ok so I’ve spent £10 I’m not fussed about that but being told I never pressed opt in and then told I’m not a new customer so I can’t do it anyway.
So I made a valid point by saying why would and should it come up on my logged in screen if I cannot use the promotion??
I was disconnected by the very rude Andrew.
I then spoke to someone else why said I can’t answer that and he too disconnected me.
So spoke to someone else and told them to close my account and I stated I never wanted to ever get another email from them.
I will never use them again.
And still my question was never answered please who ever reads this avoid this company like Covid..
False advertisement at its best..

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45 years loyal to william hill. in and out of shops in all weather.and online in recent years.and they decided to boot me out.for no reason. thats loyaltly for you.cheers w.h. i guess loyaltly means NOTHING.

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A couple of months ago I was sent a message saying I was depositing more than the average, since then I have cut down, after years of using william hill I still are yet to win a jackpot. Today I have put over £100 on Pheonix fire at £1 a spin at times lowering to 80p, 60p and biggest win was £15, no free spins.
At the start of the year i started recording
what bonuses I get and the amount I win from them
how much I deposit to how much I win
And promotions I get
I was going to wait until the end of the year but looks like only a couple of months before I release the information as it actually shows how bad they actually are. Gambling is supposed to be fun, I don't care about the money I care about the principle

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2 weeks iv been playing there slots at 80p ago,,£800 gone in,iv had 2 wins of £16 and £12 which is the highest win,,last £290 on fishing frenzy i never got scatter round and i had a win at £12 off normal play…they talk of responsible gambling when they should be responsible fairness in ther play,horrible site and i sincerely hope they go bump because they are literally robbing people

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I deposited queit a bit last week so I went on live chat to ask if I could have a free bet as I've deposited more then enough to get one they said no you are now only eligible for a free bet if you opt in and play the promotions which to be honest isn't right as most other sites reward you for loyality oh no not William hill sooner or later your going to be come very unpopular wh especially after some of the reviews I've just read sounds like not only are you unfair your also theives how are they aloud to get away with banning people from using there accounts with there own winnings is beyond me sky bet and pocket win also do this I'm currently having this problem with pocket win ATM they have let me deposit and withdraw for over a year and I then deposit and won £30 they are now saying I can't have my winnings untill I've sent all my documents so my winnings are still stuck in there but yet they've been letting me deposit and withdraw all that time looks like what are the same I think I might now close my account as I don't want a repeat of pocket win

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Iv left a review about William hills taking my bets and money on new account opened,then when press withdraw then lock account..
They breaking rules as set out by gambling commission, contact them and they help you
They if want this should ask for documentation before you bet!!
This means they ones broke rules anyone who has had this done, you must have legal case against these to get your cash back
Contact the gambling commission they explain it to you
Then take William hill small claims like I am

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I decided to open up an account to take advantage of the 50-1 McGregor to win 1st round vs Pointer £1 max stake if win you recieve 5 x £10 free bets. As soon as my account was open I deposited some money. It has become clear to me that this promotion is nowhere to be claimed on their app and they are scamming new customers. Will never use them again.

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Slots don't even seem fair, they just clean your balance out constantly

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I often wonder why online betting companies are ramming the play responsible card all the time..yes there is a point in what they are saying but on other hand it's a perfect foil for ripping customers off and then throwing play responsible card at them…iv just played megaways buffalo game at 80p a go…baring in mind theres only 1 bonus round..I have put £500 through the slot..best win £16….and finally got on bonus to receive a grand total of £5.20..they will always tell you its luck of the draw…I can play a pub machine and get a jackpot if I put £100 in it..this slot on william hill plays like a penny machine..ridiculous play..was told william hill was a good site…you have got to be kidding..them and coral and just poor bookmakers venturing into big time robbing there customers…my account is closed and anybody taking time to read this I would strongly advise them to stay away

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Again if I could award these bxxxxxxs no stars I would . I thought after green was removed from compliance officer things would be better . They aren't.. TAKE NOTE if you require result . Bet placed . Wager etc data from this bookie . They can refuse .. and pass the buck to the Gibraltar data protection office .. I will ASSURE you . Your in for a torrid time of total silence
Gibraltar in 2 miles squared. If that .. you write to the GRa authorities on Gibraltar. They will say wrong dept . Or they have nothing to do with gambling . And to take it up with gambling division . Who will say nothing to do with them . Take it up with gambling office .. who will reply . Nothing to do with them . And to try gambling complaints . Who will reply . Nothing to do with them .. my advice .. write to wood green HQ London.. recorded delivery letter .. never ever phone to resolve a dispute and grab as much evidence as you can . THEN
contact the press in private. And show them your correspondence and everything you are doing . Get your MP involved and keep them updated . Make sure the ICO are notified .. and watch what I'm saying unfold . I personally wouldn't touch anything regulated on Gibraltar. . It's one dodgy place .. and the beauty is .. they know it . I feel for the GIB public . Governed by dodgy people . If only you people knew the torture they put me through . Chasing winnings. Data vanished. And they refuse to comply with data laws in ignoring the complaint .. BE WARNED. This is a true positive account of what's going on

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Issues with ViSA direct payment citing a technical issue, but the customer service agent tried to blame my bank, would not accept responsibility for the issue at all, despite there being a notice on the site saying there was a technical issue, I was simply trying to ascertain whether it would happen again because I had a right to know what was happening with my money. The complete moron didn’t even know there was an issue and then tries turning it around on me and blaming my end, that was never what was being debated. The fact she didn’t know there was a problem is incredible. How can you work in customer service for a company and know less than your customers, that is literally the status quo, they are so poorly trained and just work from scripts that never apply to any situation. They try to relate and empathise in the most condescending way given the context, you must wonder how these people got their jobs. The faster payments were the only decent thing they had, and now in typical William hill fashion they’ve ruined that too. I recommend Bet355 or Paddy’s, they actually reward loyalty and give at least weekly bonuses, Bet365 with no wagering requirements either. Also William hill restricted the races I could watch and there are no bonuses on accumulators or lucky 15s. Bet365 will also price match Hills so even if you did find a better price at Hills you could have it at Bet365 anyway. A company that has declined from being number one on the high street to a joke of a company that is in such decline right now they are trying to make money by cutting and taking more and more from the customer rather than recognising what can make a bookmakers successful in the modern era. They won’t last more than 5-10years, as that name that once meant something becomes worthless.

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The book is terrible!! Don’t have lines out early, didn’t even have 1st 5 O/U in baseball when I was at the Cosmo in Vegas! They have extra juice on games and kick you out for winning(that’s why they push you to sign up online to track you). Run from this book

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the awful site they let me make an account and make a bet then locked me out for days jumping through hoops to verify DONT USE THIS TERRIBLE SITE!!!!!

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I would give no stars if I had the option . Phil bear is the gambling commissioner on Gibraltar. Operators have for years have been robbing customers under his nose . Defrauding data. Refusing data and when you raise this issue with the gib government. You get ignored . I've multiple letters from an operator .. dear sir WE ARE NOT giving you this data of your best placed . DCMS not interested . GAMBLING COMMISSION UK not interested .. and data office in Gibraltar ignore you . Over 100 email . No reply .. they are criminals . Run by criminals . Protected by criminals AVOID

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I am sick of seeing gabling ads on tv. Shove them up your…

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Very odd behaviour from William hill. Opened an account to take advantage of an offer. Used the code but couldn't work out how to place the bet once I'd deposited money. So I gave up and withdrew my money. Have since received an email telling me I have broken their terms and conditions. Have since asked for my account to be deleted and I must say I wish I'd never opened it after reading the below reviews. Not sure what they're playing at.

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I got 500$ risk free bet. So I have tried betting using the app and I was unable to because of the IOWA border with Nebraska. So I went to the williamhill counter and asked them to bet for me. They did and gave me the ticket. I lost the bet and the free bet didnt applied to my account. I have a chat for more that 1 hr and they are saying it has to be done through mobile. I clearly said that the fu*king app is not working. They still saying it has to be done through app.

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I wish I had seen these reviews before.

I signed up for the bet £10 get £30 free bet offer. My football bet won, so I tried to login but was locked out.

The online chat told me my ID needed to be verified. Anyone knows that this is supposed to take place before account activation.

As with many other reviewers, I faced the ridiculous requirements to have my ID verified – all of which failed.

This is a William Hill scam – the other reviews are not exaggerations.

Also, have you noticed how William Hill only ever seem to respond to the positive reviews, even though these contribute a tiny proportion of the total number of reviews? Clearly, they do this because they have no defence to the thefts they have and continue to commit.

Do not use them they will steal your money.

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Hi friend, never take risk to make any deal with williamhill.com a fraud company. At the end, they will not return your money back. For the sake of profitable business, I strongly suggest (BTCinterest . Live) . They are very committed to their promise

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Pathetic. Play £700 on casino games. Receive £1 in comp points.
Live chat worse than useless. Chris actually disconnected the chat. Bloody rude & definitely not the way to treat a customer.
Goodbye Hills

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William Hill is not the problem. The problem is you yourself. Why? They do everything they can to organize everything so that you lose. That is their profit. Just like a supermarket close to the checkout place all the goodies you like and toothpaste and vegetables at the entrance. That is called a business formula. If you want to win you have to use a business formula and approach betting as a business and don't cry when you lose. I used to lose everything I had. I won 30,000 in 1 day and then lost 60,000 the next. Until I changed myself. You can receive bets from me, I take 30% of the profit you make with my bets. I don't want your money, I want money from your bookmaker and give it back to the people. You can find us on instagram under the name sportsinvestmentgroup1 ask for Alexander 😉

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Good site can't complain very good staff football good only problem is the games are rubbish with very little payout so won't be using them other than that nothing to moan about well better than other sites I've just

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