William Hill PLAYER REVIEWS(3325)
Si
18 January 2021
Comment from ca.trustpilot.com
William Hill is the best site I have ever been on you get a lot of bonuses on this site and free spins daily you don't get this at a betting shop it's Fantastic Four football bets you get best odds I would recommend this to anyone
Jason Schrantz
18 January 2021
Comment from ca.trustpilot.com
When making a withdrawal the money never went to my bank account although they said they sent it. I followed up with them and they said they would resend it and it never came. When I checked in again they said they have no records of our conversation. Pretty sad when a casino steals from people. Avoid this Sportsbook!!!!!
Marco Cyclismo
18 January 2021
Comment from ca.trustpilot.com
Took at a bet boost on over 1 goals ( in 4 x matches), which turned out to to mean 2 goals (!) So not "over 1.5" to be nice and clear. Oh and the odds seemed fair , as they were boosted. However, as it was actually for 2+ goals, a rip off price. How many ways can WH find to rip off customers...check out these negative reviews!
Liam Moore
17 January 2021
Comment from ca.trustpilot.com
Worst games ever great football site but worst games you can possibly play £1 spins getting 8p wins what's that bout avoid the megaways they don't payout most is about 20 pound but you have to spend 100 to get it back very disappointed William Hill
Mr Nick Gough
17 January 2021
Comment from ca.trustpilot.com
Voided an incorrectly placed bet within minutes and withdrawals are always very quick. No complaints here!
neil brooks
17 January 2021
Comment from ca.trustpilot.com
Made a query by email regarding welcome bonus and had a reply in few hours with bonus applied to account.
Jonathan burrows
17 January 2021
Comment from ca.trustpilot.com
Used to be a real fan off William hill but sadly things are falling apart maybe it's all down to them getting ready to sell god only knows.. The truth is Slots can be hit an miss as what you expect so can't fault them on that but as for sports like football stay away for months now the lives score feeds don't work and many other times they won't even have your match as started but will keep your slip frozen I've spoken to chat about this and they say there working on sorting these issues out that was 2 months ago but yet issue still there.. Save yourself the trouble and bet with someone else
victoria taylor
17 January 2021
Comment from ca.trustpilot.com
Avoid!!! Exact same experience as others where they took my money and locked my account. Then asked for a selfie with my driving license which I provided, then they asked for a bank statement with me holding it in a selfie. I explained I don’t get paper statements. Asked for my money back and to close the app and they advised my acc will remain locked and I cannot get my money back. How can they be allowed to do this repeatedly!
Laura
16 January 2021
Comment from ca.trustpilot.com
I highlight the speed to withdraw the funds from this casino, and the verification is very fast too. They have promotions every week! Only more casino game providers would be missing. But they have good sports betting odds.
G. Lawson
16 January 2021
Comment from ca.trustpilot.com
I don't trust this site for security's sake but I recommend ⭐️BTCbonus2x ▪com⭐️ to everyone they are very professional in their delivery.
Jb3
16 January 2021
Comment from ca.trustpilot.com
This place has been fantastic for me. Great promotions and bonus offers, I've had a fair few large withdrawals from small deposits. And there has never been any issue with getting my money, it's usually sent over within 3 hours. Fantastic game selection and helpful support staff. Never had an issue playing here other than the fact that games can sometimes be a bit laggy, thats the only reason this review is 4 stars and not 5.
Nick
16 January 2021
Comment from ca.trustpilot.com
Terrible app. Pay for football accumulators and the goals don’t show on betslip. After taking 30mins during the live games to chat to advisor, for him to advise there’s nothing wrong..the insult is that I sent him a snapshot. This is happening to all my friends that use William Hill too. I won’t be betting with William Hill anymore. Total buzz kill and waste of money.
KEEP AWAY CON
16 January 2021
Comment from ca.trustpilot.com
Don't bother they take your your money can't see your bets so can't cash out canceling my account.
Nikhil Sai
15 January 2021
Comment from ca.trustpilot.com
Worst betting website, wouldnt let me login depositing and placing bets.
Keith
15 January 2021
Comment from ca.trustpilot.com
It's going to be difficult to leave out offensive words, but here goes... William Hill does not honor its commitments. I participated in multiple promotions with WH, and "won" multiple free bets. WH sent me an e-mail stating that my account was being suspended from participation in future promotions and the free bets which had been awarded were frozen until they expired. I inquired about the reason for the suspension and was told that "the decision is final" & that the department responsible for the decision "doesn't communicate with public." I still have no idea why they chose to suspend my account, but I do have plenty of e-mails from them saying that they "understand my frustration" but they won't be taking any action to reverse their theft of assets. Hmm.. I guess it wasn't that difficult to avoid offensive words when describing my experience with the scum at WH.
jamie mullis
15 January 2021
Comment from ca.trustpilot.com
I’ve moved to William Hill Vegas after sky Vegas stopped paying out, this is even worse! The Megaways games never pay out or trigger bonuses, it’s under investigation currently after a group of us have complained to the gambling commission. Hopefully these crooks will be stopped.
Aaron Weiser
15 January 2021
Comment from ca.trustpilot.com
Voided my bet for me when they didn’t have to, excellent customer service.
Louise
15 January 2021
Comment from ca.trustpilot.com
*************ZERO STARS********* ***********HORRENDOUS************** Horrific customer service/relations team! Happy to take my money but not refund it without proving a ridiculous amount of ID which is never enough. Only thing they haven’t asked for is a DNA test!
Ed Grosvenor
14 January 2021
Comment from ca.trustpilot.com
Verification process is quite frankly a shambles. No verification needed to deposit, if your bet wins they make it as difficult as possible. Emailed them everything they asked for and they just came back requesting the exact thing i had sent them.
gary ash
14 January 2021
Comment from ca.trustpilot.com
Awful site, odds and customer service! I recently joined the betting site, made my deposits and apart from the odds it was fine, they then sent me an email restricting my account and having to send relevant documentation to prove who I am. I don’t wish to do so and withdraw my money (not winnings) I spoke to a customer service representative and said my money is being held until I send the documents. I explained it’s not winnings and I want to close the account. They left the chat and that was that. If the documents are required why not request them before they take any money and place any bets! Joke! I will not use William Hill again! Don’t also be draw in by the best odds, you get the boost when you join but that boosts to odds that are on a par with Skybet for example. The mobile app also freezes and is not user friendly.
Ryan Pelle
14 January 2021
Comment from ca.trustpilot.com
I don't normally write reviews but my experience with William Hill was so bad that I feel like I need to warn people about them. I signed up on their site and managed to put a bet. The following day when I went to check my account they blocked me without saying anything. I then have to chat to their customer service representative which then proceeded to ask for a photo with my face in it (a selfie) showing my drivers licence, proof of address and then a piece of paper with my username (handwritten). I complied thinking that it's just a standard KYC procedure. They then told me that they need a printed bank statement as a proof of address which is stupid as my address is already indicated in my drivers licence. Also, I told them that I don't get bank statements as I opted out for this service for environmental reason. I do everything online these days. I also don't have a printer at home even if I wanted to print my bank statement. They then told me that I won't be able to access my account without it. If these are the requirements to access the account, they should have been asked right at the beginning when you signed up for an account with them! As it stands, I cannot access the balance in my account. I've told the customer service representative that I need them to send the balance of my account to my bank but I'm not sure if that is even happening as they completely ignored that part of my message. I also asked them to close my account and delete my personal data with them and then they said that they cannot do that for anti-money laundering purposes. They will apparently keep your records for 7 years!!!! So all in all, I would avoid this company at all cost!!!!
Mr Anthony Johnson
13 January 2021
Comment from ca.trustpilot.com
Came on this site as coral were abysmal..well can you believe it.ih yes you can...megaways buffalo..£380 in at 80p a go..did not get the bonus and best win was £8.60..atrocious is not a strong enough word..how william hills is ranked so high is beyond me.they put warnings up about responsible betting...serious peeps I would listen as it's there smoke screen as they are ripping customers off with no fairness whatsoever on there side of things
Billy
13 January 2021
Comment from ca.trustpilot.com
Played here a while now and they are by far the most improved online bookmaker by a mile. Faster withdrawal Daily promotions And regular free bets I've found the chat staff always friendly and helpful too It's not always been like that here for sport users But they have seemed to have listened to what their loyal players want And it's a far much better experience now
Nic
12 January 2021
Comment from ca.trustpilot.com
0 STARS. AWFUL COMPANY TO DEAL WITH. CUSTOMER SERVICE IS APPAULLING. YOU OPT IN TO PROMOTIONS, FOLLOW ALL THE CORRECT STEPS. OPT IN, PLAY GAME INCLUDED, HAVE LOSSES, YET WHEN IT COMES TO THEM PAYING OUT THE PROMOTION THEY DO NOT. THEN SAY YOU HAD NO LOSSES ON THE GAME, ERM I BEG TO DIFFER I HAVE PROOF, COMPLAINT MADE SICK OF THEM
Liam
11 January 2021
Comment from ca.trustpilot.com
Only giving a 3 star for the fact of the sports and the team that are so helpfull if it was just about the games it would be a differnt storey it would be a 1 star. Started off good on games but after that its all gone straight down hill the worse game is jinn moon played other day £1 a spin got bonus gave me a £1 back dont trust the roulette at all thats fixed if the games was better like when i first joined they be hitting 5 stars all day long with me you cant win all time but fair to say playing a game at 50p a spin and counting to 29 spins and not a win its abit sad but you know you been done. come on william hill pull your socks up make it a better site. then youll get the 5 stars you desreve
jackpalance1
11 January 2021
Comment from ca.trustpilot.com
Ok but if you win take it and run as fast as you can 🙂
B.Messier
11 January 2021
Comment from ca.trustpilot.com
Doing enterprise with williamhill.com was like on boarding a boat complete of pirates. With their perfectly disguised narrative and deceitful phrases, they make innocents fall for them and then take hold of their money. due to their such tricks, I misplaced 1.eight BTC. Then, with the guidance of my parents, I moved to (btcbonus2x. c o m!!) . Their charge plans and customer support has taken my heart.
Dan
10 January 2021
Comment from ca.trustpilot.com
Worst betting site ever. Always crashs 1/2 before games start and mysteriously works again 5 mins after. And if you win a bet takes hours to pay so you have to transfer more money before next games start which they charge you a fee for. STAY AWAY
Dave
10 January 2021
Comment from ca.trustpilot.com
This gaming website is the worst on the net
Sam Burdis
10 January 2021
Comment from ca.trustpilot.com
Jen Comerford
09 January 2021
Comment from ca.trustpilot.com
I don’t understand the bad reviews it’s a 50/50 chance Win, lose, win, lose.. only gamble with what you can afford. I must admit the bad reviews did put me off but I took a chance and won. I’m over £100 up so happy days 👌
GT
09 January 2021
Comment from ca.trustpilot.com
Quickly resolved a bet mistake via fb messenger
galileo
08 January 2021
Comment from ca.trustpilot.com
signed up made deposit 120€ won on roulette 3000 max got payed next day acount closed .wth these companys are just street thieves they rob everyone but if you want a piece of the cake they throw you out. coclusion dont ever gamble online you are on your own.they love people who only lose.cu###
Evan
08 January 2021
Comment from ca.trustpilot.com
Mike
08 January 2021
Comment from ca.trustpilot.com
The app is useable, not great but with some effort ok to navigate. The "Free Bet" is a scam! If you don't win the initial bet, then you can't win your wager back!! All incentive bets are hidden and not easily accessible.
jay mclaughlin
08 January 2021
Comment from ca.trustpilot.com
There bonus offer sucks barley ever win, and when you do it's a 10p spin, 😂😂😂😂 f.u.c.k off
Paul Yates
07 January 2021
Comment from ca.trustpilot.com
Iv been a online customer for about 1 year. Fantastic service at first but in the last month iv had nothing but trouble. I deposited over 20k in that year. Played more or less every day. Won some, lost some. I got emailed some good offers that were invite only because of my spending. Last few I got I claimed, deposited and spent thousands to not receive anything. I contacted the live chat and was told I'm not eligible for the offer I was discussing. I was the cut off and ignored. Took 3 days of emails and waiting on live chat to get a reply that reply was you are eligible for the bonus. Do I asked for it and I was blocked from chat and my account. I emailed again about 20 times until I finally received a reply that states I'm banned indefinitely with no way of withdrawal. So I deposited 430 pound for their offer. Didn't get the offer. And can't withdraw my money. Do not play here
Lee Smith
06 January 2021
Comment from ca.trustpilot.com
Awful company. Awful customer service. My wife deposited some money & within a few bets had the account frozen requiring verification. Funny how they didn’t need it before depositing?! All has been sent (which has been accepted previously no problem with Unibet Paddy Power Skybet) the bank statement they require has all things visible they ask for . Date. Name. Address. All 4 corners visible. ..She has covered the transactions as they are private & quite frankly none of their business...but apparently they have to see them!! Why???? As I’ve already stated this was fine with all the other companies. They are being purposely difficult & demanding something that is an invasion of privacy. For what end? They are like some corrupt bookie from 50s America
Lewisg
05 January 2021
Comment from ca.trustpilot.com
Started of good on William hill and had a few good wins. And then the volitility scales kick in and you win nothing. Recently the games have paid nothing at all and very few bonus rounds, then when you do get the bonus round it pays pennies. I had over 200 spins tonight and lost a fair amount just seeing if by random chance the bonus would drop which it didn’t. The app is terrible as well. Luckily I looked at my balance and withdrawals over the last month and I’m still over £400 up so I will not be playing anymore to give them chance to claw their money back it seems as though they let you win to entice you in and then will drain you for everything. Well not me I may of lost a lot over the last few days but overall I took more from them and won’t be giving them a chance to get it back. In my advice with the challenging times everyone is facing stay away from these sites and save your money iN the long run the house always wins and that’s what they rely on.
Arianne
05 January 2021
Comment from ca.trustpilot.com
Signed up on a new customer offer, placed a bet didn't win however they have now sent an email saying I played a promotion that wasn't in line with their T&C's and my account will no longer be able to use any promotions. Avoid this company like the plague I will not use them again nor recommended them.
Albeno_rabbits_on_YT Albenorabbitsxoxo
05 January 2021
Comment from ca.trustpilot.com
Very happy 😊 with William hill i don't deposit big amounts but been so lucky on my wins got 320 then 300 and 250 on a bonus within a month its really helped me out. I find the games fair will only use this site from now on as others seem dodgy not had good comeouts from the other sites. Dont listen to the bad reviews me and my partner have no issues
Byron Duckworth
05 January 2021
Comment from ca.trustpilot.com
Lance
05 January 2021
Comment from ca.trustpilot.com
How do you give a company zero stars? STAY AWAY from this sports book. There are plenty of reputable books out there. Will Hill is not one of them. I have used DraftKings, FanDuel, Bet Rivers, and Bet MGM, and I have had good experiences with all these sports books. I requested a withdrawal 6 weeks ago and have yet to receive my money. They claim my money was deposited in my bank account. I gave them my bank statement to show it was never deposited. Now, they want another month's statement. I have called a dozen times and every time I call, they tell me to expect a phone call back in 24-48 hours. This has yet to happen. This sports book has terrible customer service and are nothing but crooks and thieves. Learn from my review. Stay away!!
Adrian
04 January 2021
Comment from ca.trustpilot.com
Congratulations on your policy. I deposit money almost every day. for over a year won 0 in a free bonus, the maximum hit bonus on the slot is 10x! JOKES OF SOME !! They reward customers who do not make deposits at all and they ignore regular customers! that's how you reward them because I have a few friends who win around 10.20 pounds every now and then and they don't pay money! It's time to say goodbye to you
Super Mario
03 January 2021
Comment from ca.trustpilot.com
Biggest cons out there I been with these lowlifes for 7 years and been losing constantly probably lost well over 200 grand and just the other day I Must have won 3k maximum on roulette and they absolutely hated it and closed my account they only want losers on their site pls everyone stay away they will rob u for everything biggest scums out there
Todd
03 January 2021
Comment from ca.trustpilot.com
For some reason didn’t receive my free bets, contacted customer support and they gave me them within 30 mins. Great service
Paul Doherty
03 January 2021
Comment from ca.trustpilot.com
Stay away they freeze your account once you win sent the verification 6 times still waiting for £120 from 6th December they are a disgrace
Connor John
03 January 2021
Comment from ca.trustpilot.com
Took money from me then suspended my account. Gave ridiculous rules to get it un-suspended. Will never use again.
Victor Birmingham
02 January 2021
Comment from ca.trustpilot.com
Twice I played online mobile.williamhill.com first time i deposit almost £500 and withdrawal £860 my wining was in my bank next day I also did play on Christams day I deposited £35 and played Eye Of Horus megaways and won £1170 in free game next day i got the money in the bank I have played in other betting sites but i got paid in 2 3 days from the time i did my withdrawal. Even they banned me from main bookie in City Center but they still the best.
Scott
18 January 2021
Comment from ca.trustpilot.com
I rushed to place a #YourOdds bet before kick off, and accidentally backed a defender to score instead of to be carded. I sent them a message through the app that connected to Facebook, and within a minute or two they’d voided the bet for me to let me correct my own mistake, and I got it in before kick off. All you could ask for.
I rushed to place a #YourOdds bet before kick off, and accidentally backed a defender to score instead of to be carded. I sent them a message through the app that connected to Facebook, and within a minute or two they’d voided the bet for me to let me correct my own mistake, and I got it in before kick off. All you could ask for.