William Hill PLAYER REVIEWS(3325)
Nathan Adam
02 January 2021
Comment from ca.trustpilot.com
Been using the site for a while, it’s great!! I started betting months ago, my account was charged £ 1500 and I lost everything. Luckily for me, the last 3 weeks I met the guy on Instagram called ity_tipsterr, the guy games are nerve-wracking !!! .. I have won more than £ 75,000 just within the last 3 weeks, and guess what ?, he does not 'If you do not charge a penny for his game, you only pay him when you win! I would definitely recommend you guys to go and check him out on Instagram.
ruth
02 January 2021
Comment from ca.trustpilot.com
Not complaint as such, but a shame you had to close so many shops, i live in a small town and many of the old boys and girls would quite often go in and have a bet. It was a place were we would all know each other and have a good catch up. Many of them now have nowhere to go and not all of them are going to travel on a bus to the next shop which is not in the area. It a real shame.
J g
02 January 2021
Comment from ca.trustpilot.com
If I could put a minus star rating for this company I would. Online complaint system terrible automated online system is shambolic! They don’t help or answer your questions and mine was just about logging on and now it’s unfortunately made me very angry! Avoid like the plague because you’ll get promotions all day every day but you’ll have no help or interest in sorting out any problems that have arisen
Terry Walls
01 January 2021
Comment from ca.trustpilot.com
Casino portion is rigged especially blackjack! STAY AWAY! SAVE YOUR MONEY!
Connor
01 January 2021
Comment from ca.trustpilot.com
Social media team was great, fast replies and really helpful.
Christopher Bertolacci
31 December 2020
Comment from ca.trustpilot.com
Just watched an advert for this bonus drop promotion on william hill casino , it showed four people buzzing ah mean buzzing jumping around crazy celebrating .firstly away you go ! selling that complete waste of time as amazing and life changing . Let's be clear on your bonus drop i guarantee you the player that when you go play it you will win 3 free spins on eye of horous with wins you nothing atall promise you , 3 fee spins at 10p a spin lol or if your lucky I mean super lucky you can get 5 an amazing 5 free spins on eye of houros wow at 20p a spin . Please guys this whole thing is a waste of time . Try it told ya I was right .
susan chapman
31 December 2020
Comment from ca.trustpilot.com
I am not one to leave reviews. But I genuinely do not know what else to do with William Hill. I usually play Live roulette on various gaming sites. When I play I stake quite large amounts and the company normally asks for verification. The verification process normally consists of I.D, Statements, And maybe a utility bill. Normally you send this over and the company verify you with 24 hours sometimes even sooner. With William hill I deposited just under £10,000 on the 26th. I Collected £70,000 the same day. I was emailed saying well done for my win. Straight away the verification process took place. I was not fussed at this point and sent over every possible detail they could need. A driving licence, Passport, Gas bill, Phone bill, Picture of my card front and back. 4 days later and my account is still not verified. No money in my account. No phone call from william hill. They do not respond to emails, When you go onto the live chat. No one can help you. They just say be patient. So almost 5 days since I won. Still no money, Still not verified. Any other site you can be verified sometimes immediately. William Hill is by far the slowest company i have ever used in my life of gaming. I am starting to wonder what excuse they will give me about not paying me. To say I am upset is an understatement. I lay in bed and wonder when they will stumble across my £70000. I have lost total faith with them. Imagine if i lost? Would they need these documents to verify my loss? I think you know the answer to that. If you are a high rolling gambler and stake a lot. STAY WELL CLEAR OF WILLIAM HILL.
michael allibone
30 December 2020
Comment from ca.trustpilot.com
once again ripped off all day at the so called poker tables. Just played in the fiver buy in mini major. Playing tight waiting for good cards in position., 18 outta 54 24 cash. As per usual get dealt AA big stack at table raises to 4000 big blind is 800 folded round to me in position i go all in and get called. Flop no help. SURPRISE SURPRISE Q on the turn. That will be my last ever hand on any of these corrupt video game masquerading as poker scam games. Its just relentless. Some of the stuff i have seen on BET365 LADBROKES CORAL AND WILL HILL over the past week is beyond ridiculous. Why does nobody do anything about this its not just me saying it. The RNG is supposedly certified and checked? hahahaha who is kidding who here. SCANDALOUS. Please do not play online poker its a sham and a farce and should be outlawed or advertised as what it is A VIDEO GAME and not STRAIGHT RANDOM POKER. These bookies selling this as true poker should be seriously looked at.
CiaranH
30 December 2020
Comment from ca.trustpilot.com
Scum they just want to rob you 40£ 20 p stake and no bonus they can go and swivel and choke on my money they don’t care about the customers only the money that they are getting scum of the earth I will never ever put money into William hill again should be ashamed of your selves
Jason Smith
30 December 2020
Comment from ca.trustpilot.com
They take ages to pay out on a win, in the hope you will deposit more whilst waiting to collect. Been doing this for years. Other betting sites advised.
Anon
29 December 2020
Comment from ca.trustpilot.com
Do not play there blackjack in games it is totally rigged they are crooks
Peter
29 December 2020
Comment from ca.trustpilot.com
Free bet wasn't available to me, one message to WH & resolved inside 15 minutes...
Donnie Waldrip
29 December 2020
Comment from ca.trustpilot.com
Wish I could give a big fat ZERO stars! At the end of my game on the verge of winning a "free bet" my account is suspended and my free bet voided. Very convienent for them. I would have won BTW. This company is straight GARBAGE. There app sucks balls also. Would highly suggest any other sportsbook app.
Barry Bradley
28 December 2020
Comment from ca.trustpilot.com
Excellent Customer Service and was able to resolve my query very quickly.
Brian
28 December 2020
Comment from ca.trustpilot.com
If I could go 0/5 I would. Truly deplorable customer service. If you are thinking of setting up a William Hill account, don’t
Telling it like it is
28 December 2020
Comment from ca.trustpilot.com
In my experience this lot just go from bad to worse. I keep losing money due to technical glitches & other site issues & in all of the most recent occurrences they have failed to do ANYTHING to rectify, or even just properly acknowledge, my complaints. Firstly i had winning lines in bingo that weren't paid out, then technical glitches meant i couldn't cash out on in-play bets i'd placed on Fifa e-sports football matches. The option to do this was on-screen but no amount of clicking made it register. This meant i had to watch the games play out hoping my team would win..which they didn't always do. (this problem is still ongoing and it's definitely not the fault of my device) In every instance i had prolonged discussions with customer services and they assured me their 'Technical Team' would be in touch after investigating my claims. They have never gotten in touch. I can only hope they are swamped with complaints & have to prioritise the high rollers..otherwise they obviously have a very blasé attitude towards their customers and, more importantly, their customers money. I've never experienced anything like it.
Mihhail Jesmenov
27 December 2020
Comment from ca.trustpilot.com
Terrible service. Firstly, they advertise bets that do not exist, then when I deposited money to place it and since the bet was not available, I’ve decided to withdraw and they do everything possible to hold the money using some stupid excuses!
Larry Kubitz
27 December 2020
Comment from ca.trustpilot.com
Not a great site if you can get to fanduel or draft kings in Iowa do it! They give me a free bet then took it away after I pushed. App is not very user friendly and very tight stingy.
Tyler Roach
26 December 2020
Comment from ca.trustpilot.com
This company simply doesn’t follow through on there promises and promotions. It is not worth it to use this service. There are lots of other companies you can use, do t give these people any of your money
Nana
26 December 2020
Comment from ca.trustpilot.com
So I only signed up today to place a bet and try my luck an hour later the account is suspended Even though I only need £10 I contacted customer service now am told as my account is suspended I need to send proof of idea d proof of address, was feeling lucky now it's the worst thing completely ruined my mood, I seriously have nothing more to say but stay away!!!!!!
Kevin Brady
26 December 2020
Comment from ca.trustpilot.com
£200 on games one bonus in £7.50 Scum bags better wins in the shops online is fraud close the scum down
customer
26 December 2020
Comment from ca.trustpilot.com
Absolutely shocking service and there customer service team is even worse best staying back from them as there nothing but liars
Andreas Zacharias
25 December 2020
Comment from ca.trustpilot.com
Scam company. Do not anyone trust your money there, even this is 1£, you will never get it back. They stealed my money 180£ , I asked for withdraw my money and now here it comes the problem. A email came that says you have to send 4 documents with holding your passport, a selfie with bank card, and your bank statement etc. . Ridiculous i can't understand how is official partner with Tottenham, I'm gonna report this also to Tottenham for sure. The result is : dont you guys ever open an account and bet your money here. I fell into THIEVES. I'm requesting MY MONEY back and I can't get them.
David F
25 December 2020
Comment from ca.trustpilot.com
William hill is a great company. They’re app for NV is top notch n the gold standard. Everyone else is always playing catch-up with them. Here’s my only beef guys... I have 10,000 screenshots bc I don’t know what my bet will win unless I do that. Why haven’t you guys added that we can see what our ticket will hit ? It can’t be that big of a update.
Kelly Jackson
24 December 2020
Comment from ca.trustpilot.com
Have you been betting and loosing??? I have a solution, am based in Canada, and have lost hope on betting, and a referral by a friend of mine changed my life for good, I was referred to a guy called Cole_tips on Instagram who helped make me rich! I made so much money with this guy and I really gained over 500,000 dollars , an exciting thing with this guy is that he offers payment after winning services for his matches, (you only pay him once you win). Meesage this guy cole_tips on Instagram if you wnana get rich
James Phillips
24 December 2020
Comment from ca.trustpilot.com
Please avoid at all cost they are a rip off won over 100pound n opened my account to collect it ,,they have restricted my account n closed it asking for all my life info ,,,there's nothing wrong with my card it's a con they are scammers ,,,,please avoid
Mike
23 December 2020
Comment from ca.trustpilot.com
They are a disgrace. I have restrictions on my sports accounts & can only get bets of £2 to £5 on some sports games - How can they call themselves a sports betting company!
Bob Fladink
23 December 2020
Comment from ca.trustpilot.com
Game crashed after winnin then they removed game from site didn’t credit winnings. Con a sour at all costs. Games freeze when on winning streak then you lose
Ms Faith
23 December 2020
Comment from ca.trustpilot.com
When all efforts seems hopeless, i finally got blessed with Mary. She kept her promises. I was really skeptical towards her at first but thanks to this great platform it worked out beautifully. She was able to reclaim my money as promised. you can reach her via (Mismary 247 atGee )
Siobhan Carragherevie Rogers
22 December 2020
Comment from ca.trustpilot.com
Disgrace of a casino robbing bustards scam scam scam
Kevin Henry
22 December 2020
Comment from ca.trustpilot.com
please dont bet with william hill, i joined on the 18th of dec , i done 2 bets got myself 96 pounds , next morning id forgotten my pass word, ive had to go on there chat service , ive sent them numerous photos of my I.D and still i get the same old messages back , its like talking to a brick wall . i live in belfast and apparently there chat service is in asia , please anybody who reads this dont bet with this company , they dont answer e mails and its like a robot you are chatting to .shame on william hill they have conned me out of 96 pounds .
Anon
22 December 2020
Comment from ca.trustpilot.com
Disgraceful company do not use them i am over 80 years old with dementia and they closed my account i have been a customer for over 50 years they pestered me for days to provide security docs which I did now they have closed it and they didn't even tell me I only found out because I was on live chat absolute disgrace
Ryan Walker
21 December 2020
Comment from ca.trustpilot.com
john hughes
21 December 2020
Comment from ca.trustpilot.com
I find I hard to believe their games site is legal I really do
Cayley Hamilton
21 December 2020
Comment from ca.trustpilot.com
They failed to protect our security. Signed up with Gamstop and they still took payments from bank . You can't ring on phone and never reply back to emails . We are looking at small claims court . Stay away from williamhill I am telling you . Skybet cares about there customers
James Cook
21 December 2020
Comment from ca.trustpilot.com
Had an issue with a bet, where a player wasn’t in the team contacted them on Twitter and they resolved the issue within 2 minutes and voided my bet! Amazing customer service, extremely satisfied.
Paul Latham
21 December 2020
Comment from ca.trustpilot.com
One of the better if not the best betting apps to use. Plenty of free offers and perks. Enjoy using it.
Brandon M
20 December 2020
Comment from ca.trustpilot.com
I have used every online betting site with ease. They are always working properly but more importantly they have always paid me my winnings and deposit when I want to withdraw! William Hill is making it impossible to withdraw my OWN money. It’s my original deposit that they took with no problem. Now I want it back and they are trying to make it so difficult that I’ll probably just have to call my bank and go that route. Do not put your money with them even for the deposit bonus! If you win or lose they try to keep your deposit and any winnings. Use Fan or Bet or Draft.
Scott Wheeler
20 December 2020
Comment from ca.trustpilot.com
William Hill is a Scam! They Verified me and my friends accounts, took our deposits, let us use our free bets on Buff vs. Den on 12/19. An hour into the game, when Buff was up 2 TD's, they suspended both of our accounts, saying that they needed additional id verification, and canceled our winning bets. They screwed us out of $450 each! Please use any other site(I've used most of them) They are actually honorable.
Alan Matthews
19 December 2020
Comment from ca.trustpilot.com
Opened up an online account and deposited £10 to bet later on that day. Later I could not log in. I'm still waiting to see if I can even get my money back. Avoid at all costs.
Nicola Fowler
19 December 2020
Comment from ca.trustpilot.com
Lucky it got 1 star..Worst online place ever.. Customer service terrible.. Honestly been punted from pillar to post for 2 days..Not playing on their site again
Lee Tulip
19 December 2020
Comment from ca.trustpilot.com
Very quick response best around For football prices
Edwin Mendez
19 December 2020
Comment from ca.trustpilot.com
If I could leave 0 stars I would! Customer service is terrible. Chat and phone line doesn't go through and they don't respond to emails. They promised me a free bet up to $300 and I never got it! Rivers and all the other books ARE ON IT WH SUCKS!!!
Edmond James
19 December 2020
Comment from ca.trustpilot.com
I have come across a profile on Instagram that gives legit tips and there is not fixed match thats for free. I want to share a little secret of mine on how I make alot of money from betting/gambling. When I started betting I normally bet on my predictions which I recorded alot of loss but on along search I found a tipster on Instagram by name EDDY_TIPS who offers me hundred percent fixed game on a payment afterwinning basis all I do is to stake huge and pay him awesomely after winning and never for once have he failed me which I have not failed him myself. He is the best I have seen
Nathan Adam
19 December 2020
Comment from ca.trustpilot.com
I started betting months ago, my account was charged £ 1500 and I lost everything. Luckily for me, the last 3 weeks I met the guy on Instagram called ity_tipsterr, the guy games are nerve-wracking !!! .. I have won more than £ 75,000 just within the last 3 weeks, and guess what ?, he does not charge a penny for his game, you only pay him after you win! I would definitely recommend you guys to go and check him out on Instagram
adam adamski
19 December 2020
Comment from ca.trustpilot.com
Pure disgrace this site. Constantly freezing and suspending betting. Rip offs
Phillip Carl Roberts
19 December 2020
Comment from ca.trustpilot.com
Total Con, excluded from my own account contacted William Hill live chat to rectify a "self Exclusion" that I did not request but they claim they cant reverse the exclusion although it was not me that requested the exclusion, also the staff members clearly had access to my account during the live chat, I answered all the security questions asked but they still refused to grant me access, deeply concearning given that my card details are on the account, what they are doing has to be illegal...I had money in the account that I can no longer access, Going to Trading standards because I established and proved that it was my account but they refused to lift the exclusion, put basically they took my money and did not allow me to withdraw winnings, AVOID AT ALL COSTS
damon ellam
18 December 2020
Comment from ca.trustpilot.com
Terrible, Stay away! upon opening my account I deposited £30 then a day later they blocked my account requesting bank statements and photo ID. I sent that then no response, contacted customer service, they said I need to take it up with security, after chasing yet again they said I needed to send selfies with my id and my ELECTRONIC bank statements and username and password. then I needed to show proof of deposit. I mean you'd think I was trying to send $100000 to Iran or something! Absolute shambles
Kris L
17 December 2020
Comment from ca.trustpilot.com
Mark jones
02 January 2021
Comment from ca.trustpilot.com
Keep well away from there slots I can't believe how they are getting away it they say 94% win on the games yeah it is when you win 6p 12p 18p 24p 36p for £1 spins it took me over £400 to get the bonus on kong and I won £57 they are scum
Keep well away from there slots I can't believe how they are getting away it they say 94% win on the games yeah it is when you win 6p 12p 18p 24p 36p for £1 spins it took me over £400 to get the bonus on kong and I won £57 they are scum