William Hill Review

A shambolic and deeply frustrating online-betting site with technical glitches galore & supposedly "random games of chance" that have outcomes which genuinely appear to be dictated by algorithms VERY heavily in favour of the company. I mostly bet on in-play football and i've lost a fair amount of money due to, among other things, the "cash-in" option inexplicably being retracted for long periods, incorrect scorelines being shown, live-streams going down and much more besides.
The customer service is a joke. They ask for a few minutes to check even the simplest things or pass you from one department to another (and sometimes back again) and then just end up offering a token free-bet for your trouble or refer you to T&C's. I've never had a proper refund when things go wrong. Avoid at all costs.

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just like vietnam…just another oil company scam…totally hopeless…tried many times to access the site with the "assistance" of tech. support…could never get on…total and complete 💩💩💩

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What a shambles,still owed money.Better throwing in lucky fountain.Stay well clear.No free bets as promised.Won £40 no knowledge off it.Deposited £10 vanished.Zero stars.

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William Hill are tight if you win take it and run as fast as you can🏃

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let me play but not cash out than it tells me errors
costumer support sometimes helps but sometimes keeps you on the line for 2 hours

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Force to give one star 😒.. Daylight robbery; the worst website in the universe;no fun because you cannot even watch your bets in play; bet slip takes for ever to accept .. especially in virtual.. and especially when you guess the right winner; they take back their winnings in one foul swoop, then start emailing you to take control of your spending; should be closed down immediately 🤬

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I bet on trump to win the election and the money was taken out before the election has been decided.

The media do not decide who wins the election and neither do disgusting betting sites.

Never betting again here.

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The site is constantly down. Terrible, horrible, the worst app I've ever used. It is trash!

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Still waiting to hear from William Hill regarding fraudulent activity reported on my account 2 weeks ago ! This is a serious matter and a reputable company would react appropriately and promptly.
Will keep updating this site until I receive a full and considered response from WH.
Disappointing !

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This site is corrupt… £150.00 deposited over a short period of time … One bonus given which paid £2:50 .. STAY AWAY FROM THIS SITE …..

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No matter what anyone says.This is the best site I 've ever seen.Customer service is very good,Deal with them the right way. 100% Recommended This site..!

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Restricted my account and Supervisor Ian had the nerve to accuse me of wrongdoing for participating in one of their offers. I also got my girlfriend to join as she likes bingo, and she got restricted and accused also.

"This decision was based on the type of activity identified on the account and / or that your activity was deemed to target our promotions or bonuses in a way other than their intended purpose."

Why bother offering promotions then restrict and accuse your customers. Like i said in my e-mail, at least have the balls to tell me why you restrict me.

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William hill will be losing me as a customer today which is sad because I liked most of the odds I felt they were fair and I never had an issue getting paid when I did win. However I like to make big wagers. Like $1,500 per bet and you times that by 6 it starts to add up when your doing it 4 times a week. I don’t like carrying that much cash on me often and also don’t like to go inside and see a lot of people looking at me when I do put 10k on the counter. So for a year I have been trying to use my ACH and never will this company sight line let that happen. Its were not sure what’s going on, then it’s oh we need your ID. Ok well here you go. How long does it take to add to my account? Oh up to 2 hours. It’s been 48 hours and still nothing. I had this same issue 8 months ago and got tired of the waiting game and continued to make the long drive with all this cash but this was it. No longer will I do it until William hill starts to invest into a company that can handle a multi million dollar company like William hill. Sight line is hurting their perception and that’s all it takes for me. Ill try AmeriStar i hear the lines are a bit off from others but the customer service is spectacular. I’ll take that after this William hill run.

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A follow on the below review. Unless you have a professional photo studio and professional photograper at home as well as access to more documents than you have ever needed for anything you can expect to never be able to see your deposits. See similar posts by others below. After providing all kinds of documents with selfies they requested, they came back to ask for yet another one, which i would have to print out and stand beside in the photo . I am not providing. I am requesting them to send me back my deposit and will update later on how this goes. Do not sign up to william hill. I have signed up to other sites and nothing like this for example sky bet was fine with driving licence and proof of address. Also william hill said images were blurred on documents already accepted by other organizations.

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Hi friends . I won on 16.11.20 a ticket of 1333.33 euros. I was asked for some documents that I sent 3 times but it seems that it is not good. I send them every time and they say they are not correct despite the fact that I sent them exactly what they asked for. why is he trying to deceive us ??? when I lost they quickly took money from my card but when I won why don't they put my money in ?? I will wait 2 more days and if they don't deliver money to my account I will sue them and I will prove to them that it is not ok to make fun of people !!!! don't be fooled

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I thought 888 were bad … This site is far worse … Disgusting payout percentage .. bonus if any are a joke …. You can win more at Blackpool penny arcade …. William hill Vegas … A joke

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WillHill Bookmakers are Terrible with there sports betting odds the only good thing about WillHill is do not play with them they should have music playing in the background with the song (its impossible) by peri como the whole set up is designed to to depart you of your cash the only advice i can suggest is do not play with these rackateers because in reality thats what they are stay well away from these legalised theives

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Terrible company have been trying to withdraw my winnings and sent 10 different sets of documents over the past 3 weeks and guess what still haven't received my money. What a joke

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Joined online and placed a bet and won. Then they asked for verification documents despite sending these numerous times they still wont accept them and have now suspended my account and refusing to pay out.

I've now started a court case against them. If you have problems with them – take them court! Start a claim online. Its quick and easy.

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I really find it hard to believe that this casino site is legal. When your having hundreds and hundreds of spins and never getting a bonus round.

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Wiilliam hill has been left behind! No best price night before like paddypower b365 and others give you. The best price is 10am on day of the race🤣 even the mickey mouse firms like skybet do 9am on day of race! Local to me is a boylesports bookies that give you best price at 8am when they open and five shops down is a william hill shop that gives no best price on a single race! And they wonder why its empty! Hills are the nokia of bookmakers, left behind like knokia where by samsung and
Apple by b365 and paddypower and every othet bookmaker going, a new tv ad wont save you willam!

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William Hill Customer Services – What a joke !
I lodged a complaint with them over a week ago and still no response. They have asked the same 4 questions on 3 separate occasions and I have responded 3 times. Basically, £150 was taken from my account without explanation and they are unable to confirm what has happened and why. Totally frustrating and would recommend all punters to look elsewhere to spend their well earned money.
William Hill – You are an embarrassment to the Industry.
David B.

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Don't use the slots at William hill they just take your money and never pay out anything. Just did 24 spins in a row at 60p a spin without a single win and then on the 25th spin it gave me 6p. Worst site I've ever used for slots the payout percentage is about 0.1% not what it says it is. Should be investigated. Every other site I've used actually pays something back out to you will hill doesn't it's a scam.

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I wish I'd seen their review score before I opened an account!!!! Deposited £100 into a new account for Cheltenham races for my mums birthday for a covid drink and some bets – 2 races in and William Hill block my account. Speaking with customer service they had ZERO interest. Requested I send in pictures of me stood with my driving licence, 3 months of bank statements and hand written email address and username. I refused to provide this sensitive information and requested my money be refunded to the bank it was paid with. Nope – they wont unlock my account OR give me my money back until I send them all of my sensitive information. They are SCAMMERS and are holding my own money to ransom to get me to give them information I'm not prepared to provide. I will be taking this further to get my money back! I hope this company goes bust – they deserve it for ruining my mums birthday if nothing else!! A**holes.

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William hill is a great example of a scam site.
I created an account on there website and I deposit 250 Euro's into there site.
They ask me for verification my passport documents. and I provide everything they ask for. After a few day's they keep asking me to provide more details how I made the deposit. Well I submitted my documents how I made the deposit. Few day's went by and the verification department asked me that they still need more documents to let me be verified. Now they want me to hold my bank statement how I made the deposit into there site. When I submit a photo of me holding my document the department told me unfortunately we're not able to accept those documents. You need to make a clear copy , not cropped holding the documents. I submitted multiple photo's and you can clearly read the documents , but the department keeps declining it. I've been talking to the live support and emailing back and forth but the department just send me the same stationary that they been sending me every time with no clear answers. When I asked support for a refund into my skrill account. They told me we can not do that sir, we need those documents. In other words I'm unable to receive an refund and I'm unable to get verified.

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Site is vile and needs investigation. Bonus drop most you win is 1 spin how insulting. Laggy and customer services a good two hours wait.

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I created an account and deposited £20. Had a good run and withdrew £60 about 2 hours later.

Seems they don't like people winning and taking their money. Overnight I got the email saying: –

'After a recent trading review, we wish to advise you that your account has had all sports and gaming concessions* removed and stake restrictions may apply moving forward.'

And trying to log into my account just tells me there is a problem and I should contact customer support.

These are slots for crying out loud. Still, I have £40 of their money which I will spend (and lose) on another site no doubt.

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I bet Trump win the 2020 Election, now they put them as "loss", I asked them why, they did not reply, I said there is no official confirmation on who is the next US president. What can we do? All the victims, how to file a lawsuit against Williamhill on this?

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Placed a couple of bets on the US election which have not been officially announced but William Hill took my money as if there is no investigation going on into voter fraud. I emailed them and got a standard email reply saying they would respond within 24 hours. Suffice to say they have not

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They removed my concessions and locked my account for no reason, after i had bet 10 euros and qualified for their free bets. No answer from chat or email so far. I had vefiried the account and then suddenly was restricted. The welcome offer was a scam in my case.

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Very bad experience with William hill recently
Yesterday I attempted to use the time out service for 3 days until the weekend I tried this several times but this failed everytime roughly 5 or 6pm
I then foolishly transferred more into my account which i lost (£400)
Then 23.40 received an email explaining that the time out had now been activated but by now it was totally inappropriate and defeated the purpose
I've since tried to contact William Hill on live chat and cannot connect to an advisor
My point being there are not offering the services at the moment that they say they can provide be very very careful

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Looking for best scammers in the world? williamhill.com are there. They give the classic scamming to their clients. I'm really disappointed by their unprofessional attitude.

But still [🟩WwW BTCArbitrage .live] is like the ray of hope. It takes care of all your money and guaranteed profit.

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Opened an account a few weeks ago, made a few bets, nothing big. Not won big or lost big then got an email to say my account has been restricted. Asked why on the online Chat and they said they didn't know and wouldn't be able to tell me. They did say I should keep my account open and keep using it though……which was strange advice considering I was using it to place a few bets and now I can't….so why would I keep using it? Very dodgy behaviour. Closed my account immediately. Wouldn't recommend them at all.

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Just thought I would put another review up as I am very impressed with these guys. One site I have actually not just made money but a lot of money off recently. And today I even got the jackpot king feature activated 3 times. I couldn’t believe it I’ve never seen it even once on any site and it confused me I actually thought I had won the mega jackpot for a minute. But it was the feature to play for the jackpot. And even though I didn’t win the jackpot I did win 3000x my stake which was great. This is what online slots is all about, that excitement even for just 10 seconds when the screen loaded I thought I’d won a huge jackpot. I know that you don’t always win on slots but these guys are by far the most fair and fun to play without doubt. And trust me I have left many negative reviews on other sites which I thought were appalling and just take your money. But not these guys. Like I say you may not always win but here atleast you feel like you have a chance to, which after all is why we all play these sites anyway

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If you want proof of bookies being fixed play free or 4 or the bonus explorer and you will soon see how it's stacked against you at every turn.

The symbols you pick are irrelevant you'll get two symbols then three X's guaranteed which proves it's not random, also, the free of four promo is basically impossible to win, if you predict four matches right, you'll get a £1 free bet, chances of that are massive alone, yet alone the fact five games right only nets you a fiver, so yeah, a pointless promotion.

If you do win on bonus explorer which I admit I have once or twice, you'll get yourself (wait for it) a free spin, a single measly 10p or 20p free spin on machines that are known to gulp money.

Save your money, don't waste it on slots and games, you'll regret it.

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Account opening is made very easily, then after you deposit funds and do some bets, they quickly suspend the account, and ask you for multiple verification documents, like photo with you holding a paper with username on it!. Asked them to shut the account and transfer back the funds back to the same CC i used for deposit.They refused!!
I am not against identity verification, but they should do their verification before you open account or allow you to deposit funds and bets, not after. To refuse to transfer back the funds to the same source, after receiving it, under any excuse, is in my opinion fraud.

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At least Dick Terpin wore a mask… the odds lately on their slot games have ben dropped to literally nothing. I have noticed this over the last few months.. you never get the bonus come in, and winnings are never proportionate to the amount you bet. Bunch of sharks… taking your money and literally giving you no returns ever. They used to seem fair… since the whole credit card ban and covid, they just take, take, take. Robbing snakes. Will play elsewhere from now on.

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I am not one for ever getting a win on any slots in your shops.
The only time I have a proplem playing the slots is I never have and so far up till now never had a good win.
I've, lost count the vast amounts of money I've played in the hope to win.
Today I lost 40£ playing fishing frenzy.
That was on fifty pence and the twenty pence.
There's no such thing as playing for fun and enjoyment when I never ever win and always end up skint.
Apart from the forty pounds today before that I've lost way far to much and I ended up skint.
I've never been one for any kind of winning luck.
I've lost many hundreds over this year to slots and gained nothing back. To me William Hill slots aren't no fun playing.
And if that's not bad enough I'm even having problems trying to sign up to become a member.
So for now I've nothing good to say about William Hill except its the worst for playing slots in as I have found out and even trying to become a member.
I've lost all and everything and gained absolutely nothing in William Hills.
I know not everyone isn't a winner but I'm sure sick of your slots making me always a looser.
I thought sometime some day my luck with the slots would come in. For many years it's proving playing slots to win isn't for me. If I have a gambling problem it's because I'm playing always on your slots to win. Chasing a mugs fools dream that hasn't ever came true for me.

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Defo 150 spins possibly more on 1 game alone with no bonas. And then stupidly I put 45 pound in of witch 1 bonus activated to give me a whopping 2.76 on a 50p spin. I no gambling is all luck but come on…. Something ain't right with this site!!! Stay away people, no really stay away !!!!!!

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I joined this platform because of a 50/1 odds advertisement. When I went to place my bet, it just had roughly the same odds as any other platform. This made me contact customer service who vaguely said the odds would come afterwards. When I then asked my example, the customer service rep did not reply. I placed my bet, odds did not change. False advertising and customer service team that doesn't care

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I've been betting at William Hill for a couple of months, only small bets, nothing more than £20 and no huge wins. Yesterday I received an email stating that my account had been restricted and now I can't even bet £2, which is ridiculous. It's their loss, once my current bets are done I will withdraw what money I have in there, close my account and take my custom elsewhere.

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The worst company ever. I only place one bet eery 4 years and they are bad. In terms of customer services their level of incompetence has set a new record. I sent them the information they needed at least 20 times and they still could not get it right. It is a shambles. A total utter dissapointment

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Did not withdraw any money for the past 2 years, requested deposit and withdrawal report, lost over 40k since I'm with them, its about 3 years.. They were good for a month or two, after that I kept losing. I think people should complain to gambling commission, as many will do as quicker they will close, or start paying properly.. this is crazy otherwise, you can't enjoy playing for your own money all the time, don't even give you much of casino money to play for a little longer. Also if you win once with them you lose 10 times after. I think they have settings on each account and they can change anyway they want.. And of course they will tell you that you have a gambling problem and would not offer even free bet or something like that.

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This company is a lying, deceitful company. After being verified already, they kept asking for documents which I just sent them days ago. They will do their very best to stall big amounts so they can find any excuse not to pay quick. Their live chat are trained liars with no emotion or sense of justice.
If you are not from the UK beware as they will reverse your funds from pending withdrawal, with the hopes you play it. As they give you the feeling you won’t see that money into your bank account.
Your money will be hostage with them. Depositing money is easy and without problem. The moment you win and want to withdraw all hell breaks loose. They will keep asking you the same documents every time. Then tell you it’s verified (your account)
When you go to the live chat they will (again) ask you for the same documents which were already verified and approved.
If only I had read the reviews here before I deposited. But I trusted Askgamblers which I can’t anymore.
In the end a supervisor from William Hill asked for my documents again.. after being verified 2 times already and he reversed my withdrawals, which shouldn’t be possible..
Cause it already was gone from the “reverse withdrawal” section.
I despise this company and they should be investigated, but they will just get another pass won’t they?
Look at reviews around the net and you will find that they are doing this with a hella lot of people. Where are the people who should protect the online gamblers? Busy taking bribes I guess. Stay away from this nightmare people. I played with casinos with quick verification and payout within hours. They didn’t lie to me, not asking for the same documents day after day. Tell me I’m verified but can’t withdraw the money. This company is a scam. Maybe not to everyone? But that’s how scammers operate, scam some and pay some. Most of the positive reviews here are fake. Beware!!

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the apps has been wide on my screes i can even see my account number, everytime i text the WH people they keep telling that they will let the IT guys know, so i am switching to MGM app. also the MGM app is online 24/7

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Actually a fair site I have played on others Ladbrokes being the absolute worst and virgin not far behind but William hill is very good. I got the deposit bonus at 30x wager to play on slots and it was a fun experience the games lasted a long time and it wasn’t just eating spins as on other sites. I managed to meet the 30x wager and still win around £90 which was great. You obviously don’t win all the time and will probably lose more than you win as is gambling but the most important thing is that the games all seem fair I played around 8 different slots and got at least 1 bonus feature on all. Which is all you can ask for really, the enjoyment of actually playing. Well done William hill I wa starting to assume all online casinos where just there to take your money without any fun but you restored my faith. All in all a good site with good games and actually enjoyable to play. Would recommend this site more than any others

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Scam site.. These people took away all my money. It was a painful experience with them. But I just got back my refund with the help of Mrs Anna Surmina. Feel free to email her

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Absolute joke, played a game called sheba, landed the bonus and even had it retriggered, ended up with 27 spins and 25 spins ended up being dead spins, out of all the spins I ended up winning 80p, so if that isn't being rigged then god knows what is. Don't even bother playing that absolutely crap daily free bonus explorer game, that is absolutely rubbish, always get the same sequence, first two box picks are symbols, last three box picks are X boxes. Biggest CON site ever. Stay away.

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Con merchants… same service as others! promotion a rip off. Deposited money cannot get it out. Now account is locked through no fault of my own. Happened just after I applied for a withdrawal. My mistake…didn't look at reviews as william hill been around forever so assumed it was solid..how wrong can you be!

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