William Hill PLAYER REVIEWS(3323)
Terrie Mclaughlin
16 July 2020
Comment from ca.trustpilot.com
Do not use William Hill I have been a customer for 6years not had a problem then woke up this morning to state that they have deactivated my account for good with a 300pound balance on it... Live chatted William Hill for there reason why they done that the cheek on it could not give me a explanation they said my account money is not refundable wow never heard such a thing... Having to now get ombudsman onto it disgusting... Read in forums and it's not the 1st time they have done this to customers
Consumer
16 July 2020
Comment from ca.trustpilot.com
There is something very wrong with this Site people. They take money then restrict your account from betting then suspend your account and carry out document verification for a week with still no verification. I think this company is I. Some kinda financial trouble and want to make it impossible for people to withdraw money. They will allow you to deposit but won’t let you take it out. I can’t stress enough how bad this company is. I have allowed myself get stressed out with them to a point where I had a balance of almost 1000 euros and they made it impossible for me to withdraw I decided to write it off on a roulette table there I’m out I will take my custom else where. But how they can get away with this I don’t know Unreal. DONT JOIN DONT JOIN DONT JOIN i have never had any issue with any other Betting site WOW Dirt Bad ahhhhhh
waynemcaa
16 July 2020
Comment from ca.trustpilot.com
So after having a WILLIAM HILL account I woken up this morning to an email saying my account was suspended permanently.. so I sent an email looking for an explanation and got no where. I did have some nice wins last week on sports betting and cashed them all out so maybe that’s the reason oh well lost a very loyal customer and I won’t be going near any there shops either.. 1 star is too kind no stars for these MORONS..
Damian
12 July 2020
Comment from ca.trustpilot.com
Really bad low paying site don't waste your time
NC
12 July 2020
Comment from ca.trustpilot.com
Has anyone else been told theyll get their withdrawal winnings within 4 hours? I've been told this 3 times now that my accounts have Visa direct fast payments but ive never received my winnings without waiting 2 to 3 days. Does this 4 hour thing even exist?
Tony Milne
11 July 2020
Comment from ca.trustpilot.com
Rip off games online taking 18 pounds then give you win at 2p or8p then simbols jump forward or just keep spinning then you get nothing all the time go to better sites like sky bet william hill is a con and do not have fair pay out on game you will lose all the time it has took me to be rip to go elsewhere online to have a fair bet ripped off william hill ripoff keep your hard earned money stay a way thats what you get if you bet with william hill bet just doing a football bet and hope they pay out sum people did not get paid out for football bets
Gavin Wallis
10 July 2020
Comment from ca.trustpilot.com
Just deposited with them went on return of kong won 20 pound the second I won I was kicked out 5 mins later my account was suspended so I messaged the chat for them to say I may get my money back they are one big fraudulent company stay well clear thieves
Emma Cooney
10 July 2020
Comment from ca.trustpilot.com
Thought I'd leave a good review as all I keep seeing is bad ones. I've been with william hill for about 2 years now and not had any problems at all the first time I joined william hill I won around £1000 in all in the first few weeks which I thought was just beginners luck, took a little break came back won £400 came back again won £700 came back again won another £400 took another little break which took me up to last week put £20 in and withdrew £300. I've always won here and there with william hill obv I've lost some aswell which is part of gambling but I've won more than I've lost. I love the william site more than many others virgin games got the chop last week coz there crap ha. Thanks william hill 😊
Andy Samson
10 July 2020
Comment from ca.trustpilot.com
Chris Troy
09 July 2020
Comment from ca.trustpilot.com
Must clear up something I made a comment on I use my local William hill shop tong street Bradford I did say that at the time certain members of staff namely Pauline could turn milk sour by looking at it. Had nothing nice at all to say, I must say at the shop on Tong street Bradford is an amazing place smiling staff talkative helpful in every way. Lovely people must shout Two people out who work in this shop Sarah most helpful lib how she operates within the shop & Matty pleasant helpfully with anything you ask Two people a credit to William hill this shop is a pleasure to go in now thanks to good staff I hope this clears up any misunderstanding I may have given the Tong street shop in Bradford.
owen powell
08 July 2020
Comment from ca.trustpilot.com
Didn’t get my winnings twice no matter how hard I try can’t talk to anyone do not give them your money unless you want to be robbed avoid avoid avoid!
Ils Andrea
08 July 2020
Comment from ca.trustpilot.com
After hours of verification they restricted me to 0.00 max bet for NO REASON if u dont want to waste hours just register to another bookie
David Dixon
07 July 2020
Comment from ca.trustpilot.com
Slots tourney gone down again. Shock horror
marcin blaszczyk
05 July 2020
Comment from ca.trustpilot.com
First deposit of £20, few spins, £230 withdrawal.
Damian
05 July 2020
Comment from ca.trustpilot.com
Really bad and those megaway games are a con
Mr Craig Harris
05 July 2020
Comment from ca.trustpilot.com
Like others I'd give 0 if possible....through boredom, just played a 10p Megaways slots (Fishin Frenzy), to see how long to get a bonus.............after nearly 500 spins and no bonus feature, gave up but im sure thats a reasonably fair amount (sighs), at one point on autoplay went 45 spins without a single penny win!! I thought it was just freak days when it did similar twice in last 8 days on same game, now I know there's clearly more to it...espec as I've also played same slot on Coral,Skybet,Betfair & Ladbrokes recently and you dont even go 100 without hitting it on theirs. Also WH payouts if you ever hit the bonus are about 70-80% less than the other sites, quite often they've been less than £5 where the others are usually £15-20 average, yet i was under the impression there was supposed to be no operator interference on these things
Stuart
04 July 2020
Comment from ca.trustpilot.com
William Hill are by far the worst bookmaker for Horse Racing Odds - Check ODDSCHECKER and you will see what I mean. If you bet with these crooks you will lose. On the rare time they are best odds (more chance of being hit by lightning) they won't take a bet of more than a £5 often they only offer to take pennies
Cheryl kocher
04 July 2020
Comment from ca.trustpilot.com
After 3 years of just taking money off them by only using promos . Total over 5000 pounds took off them and they finally twigged on by suspending my account this week. if I can make this money so can you. I've opened a new account in my relatives name now with new sim card and their bank details (permission given lol) and will start making money again off them lol. You should do the same so easy.
JohnShore
03 July 2020
Comment from ca.trustpilot.com
I played the Bonus Explorer from the promo section for more than a month and I never won a free spin. How can be possible?
Jack harper
03 July 2020
Comment from ca.trustpilot.com
I am on gamstop and have been able to deposit £1520 in around and hour... I have won 3k- now I am waiting on chat to get docs sent over and everythingelse- if they do not pay me I will be contacting the gambling commision
David Dixon
03 July 2020
Comment from ca.trustpilot.com
Well here we go again. I like playing the games slots tournaments, but each day they fcuk something up and you can't play the tournament. By the time they've sorted it you've lost 3 or 4 tourneys
jackpalance1
02 July 2020
Comment from ca.trustpilot.com
William hill is no different than the rest their not charities if you play be prepared to lose🤙😀
beaver
02 July 2020
Comment from ca.trustpilot.com
Avoid at all costs. Worst customer service EVER. you are treated like crap. The customer services are thick and havent a clue. Took 4 goes to validate docs. They just jerk you off.
richard
30 June 2020
Comment from ca.trustpilot.com
signed up deposited and played for a few weeks, then i became furloughed so took a small break, when i came back i was told i had an existing self exclusion from a different account, which i accept, i did not know it was still in place i thought the account had been deleted... but i know i did have one previously. i signed up with all my correct details, passed the verification and played away quite happily. what has annoyed me is that if i had withdrawn cash would they have paid out? they allowed me to play whilst self excluded and as far as i am aware that is illegal. so i will be taking this further as they are clearly not abiding by the law.
Damian
29 June 2020
Comment from ca.trustpilot.com
Really bad site you won't win so many better ones out there
Scott
27 June 2020
Comment from ca.trustpilot.com
Shocking an the use that blueprint software on there games which is terriable
Victoria Ivankova Smith
27 June 2020
Comment from ca.trustpilot.com
The Moscow Liga Pro odds come out very late, other bookies have them straight after midnight. Apart from that it's ok but slow on a tablet.
paul carroll
27 June 2020
Comment from ca.trustpilot.com
William hill’s new “Bonus Explorer”, absolutely RUBBISH! The most you ever win, and that’s rare, is “1 free spin” on a fruit machine. How they believe that this would be attractive to their loyal customers beats me! I didn’t even want to mark it with 1 out of 5 stars but couldn’t write this review without clicking at least 1 star..
shaun lowndes
27 June 2020
Comment from ca.trustpilot.com
Never ever play blackjack,pc gets aq ak 10 9 you get 10 2 10 5 or 75 ,rigged pure scammers
Damian
26 June 2020
Comment from ca.trustpilot.com
Garbage site all you win is a quarter of your stake do a 20p spins win 5p do a 2pound spin win 50p terrible
adam sherriff
26 June 2020
Comment from ca.trustpilot.com
Since LOCKDOWN no wins take take take take take rigged rigged rigged rigged .Bonus explorer a complete and utter scam two symbols and three X every single time how can any of this be random it's a complete scam and has to be rigged .Advise please don't play
Robert Foster
25 June 2020
Comment from ca.trustpilot.com
Having used betting sites since they first opened on the internet around 20 years ago I have this to be the most CORRUPT RIGGED SITE OUT THERE!! Every part of site Games,Casino,Vegas,Bingo are all completely CORRUPT and there is ZERO PLAYABILITY ON THIS ENTIRE SITE! They run highly irresponsible promotions on very dodgy games as well. Please check out all other sites b4 joining this one as there are lots of fantastic sites to use that are fair and you will get so much more value for money if you look around!
adam sherriff
25 June 2020
Comment from ca.trustpilot.com
Something is not right about WH it takes and takes and takes it's taken everytime I've played I may have to call it a day with them .Also the bonus Explorer is an absolute joke like other people have said two symbols then three xs every single time and that has been every day the same the bonus drop was way better I won most times and you could win money but William hill are just getting greedy and taking the mick now it's now become like a just give them your money also the tournaments are awful u watch as you play and other players are picking up 20000 plus points and you end up with a thousand if it lands on a bonus it's nearly always on X10 multiplyer and if u do win free spins on a tournament prize board uvwin a couple of quid on Cleopatra not a game u are going to win much on at the best of times .It's time William hill went back to basics and to be fair because I feel that they are taking every one for a mug
David
24 June 2020
Comment from ca.trustpilot.com
What a terrible site!! Your money just ebs away!!!
Zac
23 June 2020
Comment from ca.trustpilot.com
Been waiting on live chat to speak to someone for about 40 minutes and still nobody there
Cheryl kocher
20 June 2020
Comment from ca.trustpilot.com
Bonus explorer promo. Avoid the worst promotion ever on a bookmakers site. Its symbol.symbol.x.x.x. every day. Fixed..save your time dont try it.
Tom
20 June 2020
Comment from ca.trustpilot.com
Played Diamond Blitz and was awarded the bonus, after 3 spins I had 5 wilds locked in with 7 bonus spins still remaining. They ended the bonus before I'd had them. When I challenged it they said my gameplay shows that I didn't even activate the bonus round. Horrible outfit!
Toni Hockham
19 June 2020
Comment from ca.trustpilot.com
Use to love playing on this site but the last three weeks RAINBOW RICHES has been terrible if you do get a win all you get is jacks and kings 6-7 weeks ago the wins were good now not getting anything when people have asked me what site i go on i always say WILLIAM HILL now wont be saying this anymore .
Mr. En
19 June 2020
Comment from ca.trustpilot.com
Utterly useless bunch of chiselling shysters. Opened an account on the back of a promotion. Promotion did not appear on the website or app. Tried to follow up on the online support and was held on for over 40 minutes whilst message said the average holding time was between 4 and 15 minutes. Withdrew my deposit and deleted the app. Give this bunch of incompetent aholes a miss. For comparison Coral have been entirely trouble free. Go there instead
Peter William Rimmer
19 June 2020
Comment from ca.trustpilot.com
I am only a small time player of slots and I have noticed a definite change in the performance over the last few months. They are now more difficult to get a bonus. You never get a bonus early, tempting you to chase loses. Bonus's rarely give high pay back. I think the alogorithms also play the player. I used to leave having won sometimes, but overall a loss, but I have not now won in weeks. They have obviously lost a lot of income from Fixed Price Betting Terminals & No sport since lockdown, they are trying to make up in other ways. All they have to do is ensure you do not get a bonus, a simple software manipulation, to ensure greater profit. I will no longer play any slots on line.
Keith Lee
18 June 2020
Comment from ca.trustpilot.com
I've spent over £1500 playing electric avenue online slot @ £1 a go, what a rip off, scatters don't come up very often and when they do it's a small return.when does the 96 % RTP come into play, it doesn't exist, it's absolute rubbish you will never get the chance to win back some of your losses because you'll be broke, no fun at all it will make you ill, does William Hill care do they f---.
Jez Toon
18 June 2020
Comment from ca.trustpilot.com
William Hill my go to bookies for such a long time, alas no longer. Betting wise a fine place for a punt, and the odds boosts are always a welcome bonus. Have most of the various sports fixtures played around the world to bet on, not on a par with BET365, but who is? Decent odds available and personally I find their site very easy to use. Slots were always quite fair in my opinion and there was always a chance for a decent win until the dreaded Covid-19 came to town, now the only game you play is how much am I going to lose today on them, doesn't matter which slots you go on it is the same monotony of dead spins and no bonuses. You know you are not going to win but you are truly transfixed as the reels go round and your finger keeps pressing until all hope is gone, or money -whichever comes first. Where as you get bonuses from the other bookies for being a loyal customer, don't expect the same from William Hill, as they seem to have the mantra that they don't need these incentives to keep their customers happy. The one beacon of light was their Bonus Drop, where more often than not you would receive some free spins and at least have a chance of wining some money, however in their wisdom they have replaced it with Bonus Explorer, which is possibly the worse game ever invented for customer loyalty, as the chances of winning free spins daily and even weekly are scandalous, it is supposed to be random yet it is the same pattern daily, first 2 squares selected something in them, next 3 squares crosses in them. This is the final nail in the coffin for me, even Ladcrooks do better customer bonuses and that is all I need to say in this regard, so so long William Hill it was a pleasure until 3 months ago.
Ash Bailey
17 June 2020
Comment from ca.trustpilot.com
DO NOT USE WILLIAM HILL POKER!!!! Now before you assume I’ve lost a lot money, I haven’t..I’ve only put a about £50 in the website to play poker but I’m disgusted to find its completely fixed and the gameplay is statistically fraudulent. William hill poker is fixed. I’ve proven it for a fact. It doesn’t matter what skill level you are, the website comes after you and the cards are completely programmed to fall a certain way. It’s not realistic in any way shape or form. The amount of runner runner outs, 5% chances and 1 card outers that win are So frequent it’s completely unrealistic and fraudulent gameplay. I don’t know how they’re legally allowed to operate with such illicit and quite frankly fraudulent software running the website.
Mika
16 June 2020
Comment from ca.trustpilot.com
Just avoid if you are not average punter, my account was blocked after few bets on arbs with 2%. Best regards, Mika
Jason
15 June 2020
Comment from ca.trustpilot.com
Do NOT use William hill... rip off... liars!!! I’ve lost over £10 grand since covid started.. playing Vegas millions... £5 a spin getting feature and getting 10 free spins and winning £8 how can that be right??? It’s happened numerous times.. even getting Vegas millions and winning £25...😤 Football accumulator 10 teams as soon as you have 5 teams winning you can’t cash in and the scores go missing so you don’t even no what’s going on!!!
Andrew Thomas
14 June 2020
Comment from ca.trustpilot.com
The last 100 times I’ve got it all in pre flop ahead I’ve lost 93 times the last 100 times I’ve got it all in flipping pre flop I’ve lost 96 times just deleted the app absolute rip off poker site 👍
Damian
14 June 2020
Comment from ca.trustpilot.com
stephen jennings
13 June 2020
Comment from ca.trustpilot.com
Wanted to score them 0 but had to give them 1 to write the review. Horrible site, very poor live chat, set up an account, sent the valid I'd and documents, lodged money in,cudnt bet so I enquired and I was told my account was restricted???? Tried numerous times to get an explanation but nobody was authorised to give me one, judging by the scores above I may not be the only one, would urge people never to join this site,
joe Linton
13 June 2020
Comment from ca.trustpilot.com
Ray
16 July 2020
Comment from ca.trustpilot.com
Site is FIXED! There are patterns all over the place. This site doesn't deal random cards! Pattern: 1) 8/10 the person with the higher stack will win, 2) Most wins are won by BIG hands, 3) The game will trap you! - you may be dealt with AA (you may go all-in) BUT the higher chip LEADER (who ever that is) may only have 72 rainbow and amazingly 8/10 you will loose. DO NOT PLAY!!! THE GAMBLING and GAMING COMMISSION SHOULD GET INVOLVED and INVESTIGATE further..... I have EVIDENCE of repeated patterns that DO NOT take place in a legitimate or fair game.
Site is FIXED! There are patterns all over the place. This site doesn't deal random cards! Pattern: 1) 8/10 the person with the higher stack will win, 2) Most wins are won by BIG hands, 3) The game will trap you! – you may be dealt with AA (you may go all-in) BUT the higher chip LEADER (who ever that is) may only have 72 rainbow and amazingly 8/10 you will loose. DO NOT PLAY!!! THE GAMBLING and GAMING COMMISSION SHOULD GET INVOLVED and INVESTIGATE further….. I have EVIDENCE of repeated patterns that DO NOT take place in a legitimate or fair game.