William Hill Review

The bonus drop would give me a 90% winning drop with random offers since its launch up until Xmas I almost won everyday but for some reason it's sort of blocked me thereafter cos since having constant wins for about a year I've now got the cross EVERYDAY without fail for over 3 months in a row and when I asked them why this was happening and if they could reset my bonus drop they said it's totally random and everyday is as if it is my 1st day, absolute bull****, also, Scratch of the day is also insulting in the manner in which they'd have you believe you're choosing 1 in 4 in each of the 3 stages whereas the truth is it's preprogrammed depending on your activity, when I did once actually win a free bet the game crashed and when I got in touch I was told for technical issues I should try and scratch again later as they've technicians working on the problem, another time I fell asleep on sat night and on Sunday morning had about £170 in my account so I checked my bets and my Trap challenge had won the night before, I withdrew them funds and knowing that they were clearing into my bank within a couple of days I spent my bills money on some treats for the family but my money never arrived and they'd actually mis-settled my bet so they manually behind the scene reversed my withdrawal and then resettled my bet as a loser but never informed me of this and I was therefore left short for the month because of their error and mis-communication, If you don't also want these headaches then I'd advise you to stay away.

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Awful
I just transferred £90 and played in casino and it wasn't enjoyable in the slightest
Out and out rape may as well have threw my money down a drain
Very predictable games and to point where it becomes very boring
Keep well away

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i have recently joined william hill. and straight away been robbed. i was playing free chip blackjack. two hands against the dealer. i stood on 20 and 17. the dealer bust on 23. the outcome was push on both my hands when i won. stay clear people. say no more

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Absolute joke! Taking full advantage of covid and ripping everyone off! Don't give these crooks your hard earned money!

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I think Will Hill's online sports betting has Coronavirus. I have bets that I know are still live, and it shows there is a bet there but I cannot view them

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Worst gambling site out there. Don't reward any loyalty bonus. Their promotions are a complete joke. Slow app to use. Lost count of how many times it crashes. It really is the worst bookies

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There is nothing random with their casino games… The win rates for william hill are always set in their favour.
Of course the house should have a certain win percentage, thats gambling but its set in an unfair way and who is actually regulating these games? its so blatantly fixed.
If you complain, you get given some script about RNG and regulations by commissions but its all a scam.
Ask for a bonus for being a long time member and you get all kinds of excuses why they cannot do it.
This coronavirus pandemic might actually open the eyes of the public about william hill and how they run things…. stay away from them and they WILL go out of business…. The shops are now closed, hopefully online will follow if we just ignore them and don't gamble.
Its really not worth it.

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Worst casino, games, bets website. Choose different one because they don't pay out. Been customer for 4 years gambling weekly and I never seen a jackpot or over £50 wins or promotions. Worst platform also. Lost over 5k with William hill also the games are old or not paying in any bet. So don't waste your time and money. I just closed my account and decided on reviewing them too. Take my advice, Don't register with William hill, not worth it.

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This site has gone down hill very fast. Must have gone through 150 quid with .50p spins on 1 came in their casino tab. I counted 15 times I nearly got the bonus but it never came through. Majority of my "wins" we're 20p wins randomly splayed out in the game so youre constantly losing money. My BIGGEST win in £150 was £4.50! Whoopdiedoo. Customer services are very poor and only ever say "ITS RNG, SO YOUR OWN FAULT" but if it was TRUE RNG, I would have had 1 single (at minimum) win at a decent price, maybe £20 – £40. NEVER happened. You get better drop rates in a WoW dungeon, and thats saying something. Steer clear of William Hill and keep your money. They are dishonest scum. Pretty clear to see they are setting their win rates, probably at 0.000000002% – greedy scum, steer clear.

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Never again with William Hill.
Join Betvictor casino best on every thing.

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‪They just scored a tennis match 1:0, 2:0, 3:0 in favour of a player that i betted on after he was up 1:0 @ 3/10 odds. I placed £54 to return £70 and after the bet had ended they took my money and said i lost. I contacted their customer services and they said that the opposite player won and i shouldn’t rely on their scores to be correct. ‬Right up until the last minute my cash out was £65 so it shows that my bet was winning by their system! So they switched it after the bet was over to say that I had lost. I’m absolutely furious! The customer service girl said that it’s in their T&c’s that you shouldn’t rely on their system to be correct. Wow! Just WOW!!!! I’m completely astonished and i’m another £54 out of pocket until I can take this higher. How can they do this to people!! It’s disgusting!

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Took place in a promotion and never got paid from it even though i clearly met all the terms and conditions. Only excuse i got from them was that "i wasn't on the list of eligible customers" and they wouldn't say more. If i didn't meet the criteria they would have told me that but they didn't…
Absolute cheats!! don't put any of you hard earned money in there!!

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The one good thing that comes from William Thief dishonesty with the way they run their Vegas games etc is that I’ve just completely lost interest. Bored stiff with spinning and spinning and spinning for very controlled payouts making sure they stay well in profit. Nothing random about it. The way it was explained to me by an ex staff member was that if I had cards in my hand and handing out to a person who was betting on higher than a 7 or under, and I see first what he places his bet on and then I throw him the opposite so that he loses. But then every now and then throw a reasonable little win to keep his interest and keep him playing. So maybe take £80 slowly and then throw him back a £60 win where he feels good and that he’s just had a good win. But actually down £20. But continually playing him giving him a few wins but then making sure I get it back by throwing him losses on purpose. Totally rigged by conmen and making sure they win. NOT Random, obviously the odd person needs to have a big win to keep them able to say Look John won 15000.
100% rigged and no way of gambling commission working it out. They think it’s honest. Yes sure.

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Not the best or most reliable gambling store

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❌❌❌❌❌❌❌FRAUDSTERS.STAY AWAY. USE ANOTHER SITE. ❌❌❌❌❌❌❌❌
This company should be shut down. All they did was take take take. When I said I was going to the gambling commission. They bribe you with small amounts of credit. Then when on live chat they admitted that there RTP was lower then stated. There is lots more sites out there. So don’t risk it. £2.5k and only got main feature once. On £1 stake.

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William Thief continue to cheat blatantly on all their games. As mentioned by someone below, they pay out non random and according to what youve spent with them. Even their bonus drop promotion is the joke promotion of all time. I have now done the bonus drop in total 87 times and of these 87 bonus drops 4 have won. FOUR.
William Thief arrange for you to win a couple of wagering requirements miniature wins when you spend with them first. It is not random. Due to their conman tactics i no longer bet seriously with them. An ex employee of theirs would not say much but did say to me 'I cant say much but heres a suggestion, spend a bit more with them over a week and then monitor the raise in win percentage over various games. It is directly related '
They are thieves. I feel sure that if William Hill himself could some way come back and see what these muppets have done to his company he would get rid of all William Thief management and replace them with someone with at least one braincell.

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A good site for sports betting in general and never really had problems with withdrawals other than the odd hiccup, but I warn you to stay away from the side games on the poker site, they are provided by Playtech software and are operated by RNG's. They are linked to your account balance and will let you win when your stakes are tiny but will rape you when you raise your stakes! I thought for a long long time that I was being paranoid, but eventually decided to test my theory out over a number of months and found it to be correct. Everything else is 7/10 though so I would advise opening an for sports betting.

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Hi there… was wondering if anyone knows why I’ve been banned from William Hill promotions… they’ve just stated that there was activity on my account & that’s why they have banned me! I don’t know what I’ve supposed to do wrong, and getting nowhere with William hill they can’t even explain as to why! Just activity on my account. Is there anyone I can contact about this as feel like I’ve been treated dry unfairly???

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With regard to to cancelled bets this company has seeked to profit quite disgusting company shown its true colours

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I mainly use it for football betting and have a large selection of games but the problem is that when you try to cash out it wont let you but it will let you cash out without any problems as soon as the cash out value falls below that of your initial stake, which is highly suspicious, safe to say I'll be going back to coral

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MEMBER OF STAFF WANTED HIS SANDWICH BEFORE PLACING MY BET. THEN INFORMED ME IT WAS A LATE BET. WILLIAM HILL TOOK 4 DAYS TO EVEN CALL ME BACK. AGREED HE WAS WRONG BUT NOT WILLING TO HONOUR WINNING BET. LOSING A FAIRLY BIG PUNTER IN DUE COURSE. MUST OF BEEN A GOOD SANDWICH.

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I have tried a number of other sites and keep coming back to WH. Yes, they have problems, as they all do, but the layout and ease of betting is second to none. Reading form is easy, colours there and just easy to use. American racing coverage is very good.

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If your a poker player forget it if you expect a fair game forget it if you expect to win forget it if you expect to lose but at least have fun forget it. Expect to tear your hair out scream obscenities punch the wall and feel ill. It’s as bent as it gets, unless you get to the river with the absolute nuts you WILL lose every time and I mean EVERY time, it’s worse than playing a fruit machine it’s absolute scum.

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Received some big wins from William Hill over the last few years, there promotions have gone downhill, nothing for Irish players, no more free bonuses, withdrawls never an issue though, always paid within the 12 hour period i will say,
3/10 for overall review

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Are William Thief having a joke with their Bonus Drop promotion. Possibly 1 in 7 or 8 chance of winning and when actually winning it is one outcome Stake £10 on star ablaze and get FIVE free spins at 10p per spin and 40X WAGERING REQUIREMENTS. It has been going on for months and is on the William Thief homepage and their main promotion and that is the outcome everyday. Nothing 6 or 7 times and then possibly one of those great wins. 5 free 10p spins at 40 x wagering after you stake 10.
NO FURTHER COMMENTS REQUIRED. OUTSTANDING STUFF WILLIAM THIEF.

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Do not use this company ever so I placed a bet on horse at Cheltenham and he's now been withdrew from the race so I expected this to be void like any other betting site have done. But no this scum website puts your bet as a loss and when you question them they become very rude and abusive even the manger was very rude telling me I need to learn rules before I open my mouth I have reposted them to the gaming commsion about this too.

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OK website and app experience but they don't pay out when one player retires in tennis, even if at the point of retirement there's a clear winner. Just warning you as others like Ladbrokes do.

Additionally the loyalty 'The Bonus Drop' offer has changed since the glitch the other week. I won a £2 bonus, which I couldn't redeem due to a site error. They never offered the £2 bonus offer, and when they fixed The Bonus Drop they drastically lowered the chance of winning. I used to win about 80% of the time and it seemed fair and worth doing. Now I lose at least 50% of the time and it doesn't even seem worth it.

Becoming increasingly unhappy with william hill, I'd stick to ladbrokes, bet365, etc.

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Great customer service quick and polite.

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One of their counter staff in Belfast gave me less money back on a bet than my winnings. A few years later, they ripped me off again. The arrogant area manager appeased me, treating me like an fool. Her manager backed her… Not representative of the company as they wouldn't want this, but it happens, and continues to do so. Dodgy.

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The only problem I have had is I have a winning bet on the football. I have now been waiting for nearly 2 hours and it still hasn't been settled. I went to the contact us page on the app and started a live chat only not to be answered they claimed that the average wait to talk to an agent was 5 minutes 50 seconds. I waited for over 20 minutes and had to disconnect as I have a life and didn't think I would get an answer. Customer service none existent.

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Without a doubt the worst bookie site in history, I only play 2 slots with my own money, Gonzo's quest and bonanza, the biggest bonus win I've ever had was £21 compared to several other sites where I've had £300, £450 and £700 (approx). I also won* £1200 hourly jackpot from free spins on pirates plenty, the terms said it would be payed retrospectively, obviously being William hill they welched on it and gave me £20, even though they claimed the money from the gaming company and unbelievably they claim the losses* back on tax, thee most corrupt dishonest betting site in history, shameful.

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I really wanted to give no stars. I’m having some really bad issues lately with trying to make in play bets they seem to have issues all the time and suddenly when the games over it’s back up and running and the chance to cover your bet on that game is all gone .it seems they have the power just to block you from trying to win any money that seems very unsportsmanlike hey but it is gambling and it seems there’s only going to be one winner there !!!!!! William hill. You can shove your betting up your backside I’ll find another company to gamble with there seems to be so many bad reviews and now I know why

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I can not believe that there is so many bad reviews about WH. I am playing there more than year and i did many big withdraws and i never had any problem. Great choices of games, big table limits, great customer support. Definitely 5 stars!
Maybe only few minuses, Live roulette video lagging and site does´t work in some countries, need to use VPN.

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I wouldn’t even say 1 star. All games are fix with regards to the casino the betting side of things is also very bad too I wouldn’t bother … worse casino I’ve been on and trust me I’ve played alot

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Placed three ante post bets.Oak Park & Native River at the Cheltenham Festival, also Native River for the Grand National.
Three large bets lost due to WH ante post rules.Switching to Skybet as you get refunded your money when the horses are withdrawn.
You get slightly less odds ante post with Skybet but worth it for the non runner bet money being returned.

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Betting on site is okay when you eventually manage to login as the login takes ages to appear. Just lost putting on a £20 double because I never clicked boost so the page went back rather than put the bet on. That and when the odds change just before a race are my two pet hates as you then have to click accept odds changes and by that time the race is off. It is best odds site so no need for this.

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Worst customer experience ever. After years of playing at William Hill, depositing an average of £1000 per month and playing regularly, I am still no closer to being accepted to the VIP level. Instead I just get access to the 1 promotion that they offer, the bonus drop, which if you are lucky enough to win, gives a prize worth 50p, but only if you spend £5 on a game that you don't play. I have been told for months that they are introducing new promotions all the time and that my feedback will be passed to the relevant team, yet they are getting worse. I will no longer be depositing at WH. They have insulted me with their offers and stock answers too many times now. I hope that any other players in the same boat as me, join me in boycotting this joke of a site, maybe then they will realise that they need the customers more than we need them.

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Absolutely awful. Restricted me after 1 week only after they see profits. Can't even close my account,if I click on it access denied. If I click live chat they still dont respond after 30 minutes. Avoid like plague.

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If you start winning money on WilliamHill (sports section), after some days, they add a limit to the stake you can bet on every games.
So in the end you can only end up loosing money on this website.
Do not use this service, it's really bad.

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Joined up because of a bonus they was offering… it was 10£ Stake for 50£ Bonus and 100 free spins , did it all and took my 10£ within 3/4 mins… full 10£ was staked so went back to my home screen, no bonus!?

Looked at the offer again and tried to work it out , after 10 mins of trying to find out what was going on I found out that it was only on selected slots which was I thought ok that can’t be it until I read deeper in and you can only use 4 slot games they selected ? Wasn’t clear enough to me imagine I just used this site first time ever and can imagine every slot in my face so just picked the one if the first ones … yeah hahaha so waste of time wasn’t even bothered about the money I was just bored and wanted some slots but bottom line is DONT EVER USE THEM got more chance going bookies and randomly picking horses haha

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Slots are rigged
Play the exact same games on several other sites they all pay out fair yet play on here it just takes your money continuously.
Judging by all the other reviews im not the only one that has noticed.
No way you can be that unlucky…..
To be getting to the point of googling and finding these reviews just says it all.

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Bent as FK the poker isn’t even close to reality ace hits the flop at an alarming rate, pointless seeing a flop with suited connectors you won’t make a hand, players awful calling 5 bet shoves with KJ or QJ off (and getting there every time) sick and tired of it you can’t get a fair game anywhere, the FK’ed up thing is if one of these corrupt sites offered a fair platform players would join in there hundreds of thousands.

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Please please please people do not go NEAR this company if you are considering opening an online account. I took advantage of a sign up offer and was "unfortunate" enough to win a few quid…..not a lot….and they suspended my account and refused to let me withdraw anything until I had provided 11…….yes…….11……forms of verification for my I.d. Even after doing this they would not open the account so I could place a bet but thankfully I was able to withdraw my money. As soon as I get it I will be closing the account. It should be noted that whole they needed 11 forms of I.D to verify the account I was still able to deposit funds……so they were happy to take my money but not let me bet with it or withdraw it……a shower of crooks

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Took the fury to win promotion at 30/1. thought i had the promotional code applied, as it indicated as such on screen. Seems my win was a void, so lost my pound. Rip off site, avoid.

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Rigged as hell, please explain William hill how a RNG can spit out an ACE on the flop 70% of the time through any sample size imaginable? There is nothing random about it ? All the cards through 2,3,4,5,6,7,8,9,10,J,Q,K,A should have an equal chance of hitting the flop ? This one simple example proves its absolutely not random, I’ve been playing on the site for only a week and I’m ready to quit.

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must of played hundreds on their wish upon a jackpot megaways never get anything good never had more then a £100 win from them very poor just like the rest dont get it years ago u had a chance now every slot just rinses your money without good chance..?

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So I recently received an email addressed to a 'Michael' that my new account from December, at William Hill Vegas has had a promotions ban for no apparent reason. (even though my name is Samantha)

I would like a viable reason for this ban as I have deposited as much as I have won and I have only used the bonus drop promotion which is offered to every other player. But me, now, it seems.

I think this is unfair and bad customer service practice as I have not won anything substantial enough for this ban. I have also deposited almost as much as I have won. I never even got to use my sign up bonus promotion before the ban. I have also not received any confirmation about what I have done wrong to implement this ban.

Personally, I have never upset any other sites and I haven't done anything wrong to receive this ban. It feels like they initially banned a Michael and then sent me an email saying 'sorry about the name change' but our previous email stands. It feels like they have picked my name out of a hat.

So for any new players out there do not use their bonus drop promotions as they will ban you and not give you a reasonable explanation as to why. The only explanation you will receive is managements decision is final and remains. It is ridiculous behaviour from a company and it proves to me that all these reviews, are in fact, correct. They make consumers feel like criminals even though you haven't done anything wrong. So as I didn't win anything big… Be very careful if you do as a promotion ban or account ban may be on its way to you!

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Also the tennis bets are a joke, no common sense is used, only bet site i know that voids a bet when a player is 2 sets up, winning in 3rd set and other player retires…virtual racing is the biggest con too, win ration 5/100…

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William hill wow . Ok when i first joined william hill it was ok i was winning a little and getting good slots game play 2 years down the line and the is no joys of any winnings and playing the slots is just like watching paint dry . I complained to william hill as i am playing high rtp slots all the time and the same slot machine on a daily basis to nothing at all ok it is called gambling but at 96.3 rtp you would think it would give a little , william said out slots are fully tested and work fine . yeah right as if i belive this . Instead they told me i jad a gambling addiction and give me a link for help. Omg i was so annoyed with them. And this was only for saying that the slot machine i am playing every day is fake it is a total rip of a con on how it can be 96.3 rtp iv put hundreds into it at different times of day to no bonuses and no wins , i just find this strange as i said when i first joined it was good . I do believe that william hill like to entrap you by giving you a nice win when you join them and then just give you nothing making you deposit more and more untill they get back plus lots more in funds , they give me a Time out for 3 days and when i returned it was even more worst than before . My advice is stay away from william hill at all cost dont spend a penny here and let them go bankrupt. The is much better and trusted sites out there than william hill . Take a good look at how many shops william hill have closed down and they did say we expect to do the same in proffit this year with all them shops closed . And we all kbow gow they will try and achieve this it is quite simple they will take more of you in any digital games they have like slots etc

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Ever since i closed account temporarily then reopened (reason i closed was i put bad offers), the daily drop promo has given me 10 days consecutively of no win..Their in play bets are a con, delaying on purpose and any accumulator actioned, if more than 2 selections, they automatically add a function of doubles and trebles so more bets are actioned against the users wish, their reply is check your bets..but on a mobile you have to scroll down the bottom thus losing time on prices…no other bet site does this..

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