Woo Casino PLAYER REVIEWS(220)

KS
29 March 2024
Comment from ca.trustpilot.com
Have been a vip member for a few years now and never had any unsolved issues. Thanks and especially to Dana as my VIP Manager who would always make sure my worries are done promptly. Great bonuses always available too especially when you ask so kindly for it. Withdraws are very fast and easy also. So thanks Dana. 😊 — KS

Maria
27 March 2024
Comment from ca.trustpilot.com
Dana my VIP Account Manager always goes above and beyond for me when I ask if there are any bonuses available… and without hesitation or delay it’s applied to my account ! Always a happy player! Thanks Woo 🤗

Gerardo Surzin
25 March 2024
Comment from ca.trustpilot.com
Woo casino, Ive been with for many years now and what can I say.. even tho, yeah, some casinos are having maybe a bit better cashbacks or deposit bonuses, but and.. here is a thing that the casino is so secure, so well and professional in caring, that I dont recall any little issue ar all. Even when winning over 20k, all smooth, nice and professional withdrawal with seriously a matter of minutes. Any problems when soooometimes happens, there was always solution for the best outcome. Selection of games is fantastic, the deposits and withdrawals almost instant(within hour is on my account) and the best, very best part is VIP Lera! Absutely amazing person, very, very professional, but at the same time more as a friend as well, which I find as a huge advantage. Among alot of places Ive been playing at, I always come to her and to Woo. Its just.. constant, steady, stable, rock solid great place of play.

Stephen Chadwick
21 March 2024
Comment from ca.trustpilot.com
I'm a bad gambler,well not that bad but I do enjoy playing woo casino...I also have a lovely VIP manager from woo casino who is very polite and nice to talk too,her name is Olivia she's pretty cool anyways WOO I think it's about time to let me win big big 😁

Alexia
19 March 2024
Comment from ca.trustpilot.com
Ahhhh Woo, how do I love thee, let me count the ways! 😂Seriously, they are hands down the best experience I have had as a VIP customer. My VIP Manager Kylie, is just lovely and always extremely generous with granting me free spins and cash bonuses! They are reliable, they process payments in a timely manner and their games are legitimate and fair. Very impressed with them, highly recommended- 5 stars 🤩

Justin Ward
19 March 2024
Comment from ca.trustpilot.com
Very happy with my VIP manager Dana I have not made a withdrawal though.

Shae Brider
17 March 2024
Comment from ca.trustpilot.com
Dana the VIP manager is always quick to resolve any issues I have . Always takes care of any bonus or transaction queries or any withdrawals. Always says lovely things and can tell Dana really cares about the job and this casino and the players eg me :)

Justin h
14 March 2024
Comment from ca.trustpilot.com
Really fair casino friendly helpful chat operators

Monika Zarebicki
12 March 2024
Comment from ca.trustpilot.com
One of the best casinos ever I’ve cashed out many times and the customer service is fantastic

Wednesday havoc
12 March 2024
Comment from ca.trustpilot.com
Great staff very helpful with everything , fast cash outs with easy deposits . Fantastic casino

Marko i
08 March 2024
Comment from ca.trustpilot.com
Great casino I enjoy playing here n has great service

Consumer
07 March 2024
Comment from ca.trustpilot.com
I have been playing here for a while now , the VIP customer service is the best I have experienced online. Always positive, always get back to you and personalized . I don’t bother with any other sites anymore as this one is real with real people not computer generated responses

Nancy Romia
07 March 2024
Comment from ca.trustpilot.com
I just joined this place 10 hours ago, off the bat I regretted it, firstly, deposit by debit card was not going through..secondly, there were technical issues with 2 gaming providers and thirdly their bonuses won't allow you to play multiple slots that have bonus buys, I get the jackpot being restricted but bonus buys?? Anywho I thought I'd give it 1 more go, mind you I don't gamble big, so all up I deposited $50 without taking the 2nd deposit bonus and came away with $750....just a side note...any new place I sign up at, I always give my verification documents 1st, I'll make my 1st deposit then send in screenshots of that deposit...usually 3 documents...passport, bank confirmation letter showing address and proof of payment/method...makes things easier...oh and they, approved my 1st withdrawal within minutes of cashing out. So overall, that's my experience.....for some of the people in the comments calling them a scam, you may want to do your research in the terms and conditions, especially when it comes to taking bonuses...also, don't use your partners credit card, if it's not in your name...I've played online for over 10 years and know the ins and outs but still got to read the terms and conditions as not all casinos have the exact same terms n conditions. Top 3 places on my list so far.

Matthew
06 March 2024
Comment from ca.trustpilot.com
Great casino I have played woocasino for a few years Nothing to hard for support they are always happy to help with anything you may need Fast payouts and lots of games to play I am very happy with woo casino and I will definitely continue to play here I happy to recommend them to whoever likes to have a go.

Nicholas
06 March 2024
Comment from ca.trustpilot.com
I’ve been a member for a few years and from all the online pokies I’ve played on woo is by far the best, and my personal VIP manager Dana settles all questions I have with little waiting on reply, and also a nice touch to make it feel more personal

David Schloss
05 March 2024
Comment from ca.trustpilot.com
This casino is 10/10. Very good casino. Great selection of games. Had a few good wins too 😉. Support staff and my vip manager Dana always available and good for few sneaky bonus too

Renate Dunshay
05 March 2024
Comment from ca.trustpilot.com
I have been a member of woo for a couple years now and i can honestly say its one of my favorite sites to play at. My VIP manager Tammy has always been so helpful and generous with her bonuses and it is easy to deposit and play at this site. Support and the team are always online to help.

Amy J
05 March 2024
Comment from ca.trustpilot.com
Alexa is always a fantastic help at Woo Casino :) always friendly and kind, fantastic customer service!

Kerry Marsh
05 March 2024
Comment from ca.trustpilot.com
I find Woo Casino very easy to use, love that I can add my favourite games to a separate section, prompt payouts and my VIP Manager Alexa is so lovely, absolutely wonderful person and always there to assist with deposits, withdrawals and promos as needed!

Zack Taylor
26 February 2024
Comment from ca.trustpilot.com
Vip support is great, I been playing on woo casino for 4 years, one of the best

jess miller
24 February 2024
Comment from ca.trustpilot.com
never had any problems that TAMMY my woo VIP manager couldn't help fix! she's so friendly and amazing giving out many different bonuses/little gifts for special occasions such as Christmas and Valentine’s Day etc, free spins or money to play with! I've played many online casinos but woo casino would be my favourite due to great games selection, easy to deposit and withdraw! fast withdrawal to add to that! and my VIP manager Tammy is another big factor! so thank you Tammy!! :) ♡

Luke Timms
21 February 2024
Comment from ca.trustpilot.com
Enjoy the games here

vi le
15 February 2024
Comment from ca.trustpilot.com
The varieties of games for you to try! The graphics and lay out make it easy to find what you want. The customer service are great especially when you a VIP. You get your own VIP manager to deal with. Lots of bonus

Jamie Spidla
07 February 2024
Comment from ca.trustpilot.com
Never had a problem with the casino. Heaps of games to play. Customer support and VIP mangers are excellent.

Jade Steele
07 February 2024
Comment from ca.trustpilot.com
This casino is up there with one of the best. I love how easy it is to use aswell

Damien
05 February 2024
Comment from ca.trustpilot.com
Great casino with no issues withdrawing. Have been a vip member for over 4 years! Thanks woo and especially Stacey my VIP Assistant. Great bonuses always available also! Withdraws are very fast, always receive mine within the hour via crypto.

Callum Black
31 January 2024
Comment from ca.trustpilot.com
I don't usually review on here but I felt like I needed to.. this company has completely scammed me, they take your money easily but as soon as you have a big win they refuse to pay out.

Deegee
24 January 2024
Comment from ca.trustpilot.com
The casino is very good with lots of games on offer. The really positive point is the customer service which is very fast and friendly! Withdrawing winnings is easy and several withdrawal options are offered. I recommend!

Jennifer
19 January 2024
Comment from ca.trustpilot.com
I love this casino and the bonus offers it has to give and plus if you win more you can withdraw up to $10000 each time WINNING!

Sarah
16 January 2024
Comment from ca.trustpilot.com
I have been playing woo casino for several years now. I have always liked the great variety available, with new ones added regularly! I have made several large cashouts with no problems with withdrawal. VIP manager is amazing with delivering bonuses for deposits, for special occasions such as Christmas and Valentine’s Day etc, free spins and also when I’ve been low on funds and wanted to play she has supplied me with cash bonuses which was extremely generous. Getting in touch with the support team is easy and responsive when needed. Over the several different casinos I play with, woo would be my overall favourite due to all these factors!

Lea
11 January 2024
Comment from ca.trustpilot.com
Woo casino is great if you are looking for an online casino to play at . My vip manager Ilona is always so helpful and as long as your documents are legit and you get verified your winnings are paid promptly sometimes within 12 hours . The games are great and you don’t have to bet big to win . I highly recommend

Marilen
05 January 2024
Comment from ca.trustpilot.com
Have played this a few times and had smaller wins paid out but bigger wins of $8,000 and $10,000 cancelled for terms and conditions of betting too high? These have not been any bonus and have been money deposited, both times vip chat has given a BS story of the audit team verifying gameplay then refusing to oau and paying out $1,000 instead of the $8,000 and $10,000 totally fraudulent casino you can deposit in seconds but withdrawal takes weeks with all kids of hoops to jump through

Michal M
02 January 2024
Comment from ca.trustpilot.com
They are the worst fraudulent casinos I have ever played at. You can only lose here. You will even argue with them about finally canceling your account. Avoid all casinos from the same owner, it's exactly the same disaster.

Brandon Rogers
23 December 2023
Comment from ca.trustpilot.com
I wish I didn’t have to give a star to review but my first ever deposit there was so easily to take my money but when it came to withdrawaling $2,000 they gave me the hardest time helping me and they also blocked me outta live support so I wasn’t able to ask for help when I needed it I sent them full documentation to verify me from IDs to Utilitie bills and Proof of income it was all verified as they said but my withdrawal would never be paid out! So stick to Stake. Com use code BRabbit21

G Bros
09 December 2023
Comment from ca.trustpilot.com
People Woo Casino is not fake if you are having trouble with them perhaps I can help and give you a great VIP Manager. In the live chat some customer service staff are rude,one couldn't even give me GMT time, I said to my VIP Manager say hello to the two Karen's for me,if you haven't been paid check your kyc, my driver's licence expired and I had to submit another id I was like why I'm the same person I was yesterday,I said to my VIP Manager Karen 1 gets on my nerves the rude b@tch check all details and good luck

Stephen Amber
08 December 2023
Comment from ca.trustpilot.com
I have read some off the review I'm happy for use. My experience was a horable, I been a member for 4 5 year and tonight was my first withdrawal, (minimum withdrawal $250. All my documents that I uploaded had green tick so short time a go I hit withdraw the rocket scientist in the payment department could not prosses my withdraw, I sent them Australian government verified documents housing for address purposes my id, the thing that years to me I been depositeing for years why they stop me from depositing, if they think my documents are not authentic they kept on taking my deposit, personally this casino is a fast. Horabal experience I don't recommend it to know indigenous person off Australia 🦘.

G Bros
23 November 2023
Comment from ca.trustpilot.com
Jackpot more than several times eg Natural Royal Flush on high bet ,4 deuces , Mini's and Major's on Buffalo ######,one game I don't like because of an annoying sound I played the whole $100 on one spin won $10000. My VIP Manager Lera is the ducks nuts,any casino that invites me gets blocked, I'm 100% for Woo Casino

Tony
04 November 2023
Comment from ca.trustpilot.com
Woo casino was an absolute headache to begin with , everything was absolutely frustrating with getting the account verified BUT thanks to my manager Dana , she made everything so much easier and has been nothing but great help and an amazing human !! I would highly recommend woo casino !!

Sarah
03 November 2023
Comment from ca.trustpilot.com
I have been playing woo casino for a few years now, it is most enjoyable and exciting entertainment and they provide access to many many games, new ones always popping up to try out too. They also have bonuses available which are always handy, although many games cannot be played whilst a bonus is active is annoying. I have made several withdrawals and it has been an easy process, winnings deposited back in my account in anything from a few hours to a few days. Live chat available for any queries and vip manager Dana is always generous with her random special bonuses and on request.

John jake Koe Jr
25 October 2023
Comment from ca.trustpilot.com
Wonderful customer services,wonderful opportunity to make a difference in your wallet I 100 have faith in Woo casino 😊. 10 out of 10 over all the best casino so far

Mason MacDonald
25 October 2023
Comment from ca.trustpilot.com
Great support. Fast payouts. One the best online casinos to play at

Sha Sgad
20 October 2023
Comment from ca.trustpilot.com
Fake as fuk. From payouts to no accepting bets.

Abby C
05 October 2023
Comment from ca.trustpilot.com
My VIP manager is very helpful and always available to answer any of my queries promptly and in a positive and friendly manner I haven't had any issues with deposits or withdrawals on this site. Deposits appear on my account straight away and withdrawals are usually finalised within 24 hours.When playing with a bonus, many of the games I like to play are unavailable. This can be frustrating but otherwise I am happy to continue visiting Woocasino.

Lois Wood
27 September 2023
Comment from ca.trustpilot.com
ABSOLUTELY TERRIBLE SITE!!!!!!They had absolutely no problem taking my money from my card, but when I tried to withdraw, all of a sudden we need a whole bunch of documents.So now they have all my information, and I have absolutely nothingSHAMEFUL SITE!!!

Tammy
10 September 2023
Comment from ca.trustpilot.com
Hi,I used the Australian woo casino .Deposited my Monies to play.Won 1300 and got weird reasons on why they won’t payout?Watch out for the MIRROR written on your account.. I had 2 modes of play…mobile phone and my iPad.They accused me of using someone else’s (friend, family?) using my url site. I told them I use phone or my iPad!No one used my site and I do not have a clue who else uses woo within family or friends? Why should I need to no?I entered my id 5x then tried last time to get my winnings and now I have had the $1300 taken off me with the words “other” written as the reason? My winnings are GONE?This company is not a good Casino. Never had problems with other online casino…don’t use them.They take your deposit then if you win you get weak excuses and then the work “OTHER”.The WORST casino too use so now asking to get my deposit out and delete this casino….never again!

Isabella Condon
09 September 2023
Comment from ca.trustpilot.com
Love this casino. My VIP manager Tammy is so prompt and friendly. I wouldn't go to any other casino xoxo

Justin Dicicco
26 August 2023
Comment from ca.trustpilot.com
Absolute joke of a website I won 10k and they wouldn’t accept any form of verification except a bank card with my name on it so I had to order one and it took 2 weeks and believe me I tried absolutely every other way and then I finally get verified and they reclaimed the whole 10k leaving me with 50$ Because apparently I won some bonus I didn’t know about and one of the terms was I couldn’t bet over 5$ so for a bonus I wasn’t informed I had and also didn’t even want they stole all of my winnings after making me wait 2 weeks for my card, like if it’s not brutal enough they stole my money they made it seem like I was getting it and led me on for 2 weeks just to take all my money, complete scam of a site DO NOT USE they will add a bonus with some stupid rules without you knowing and take all your money and then be rude to you over live chat. I now look like a bad person cause I owe a guy some money and told him I’d pay it all back and now can’t and he’s gonna be homeless because of it so I feel like a piece of **** thanks woo casino way to **** me over in the worst way possible

Zachary Ward
18 August 2023
Comment from ca.trustpilot.com
Fantastic management and customer service. Very reliable and fair . I highly recommend this casino to anyone

anthony young
01 August 2023
Comment from ca.trustpilot.com
I am a degen gambler for the last 40 years of my life so what is critical for me is that withdrawals are fast and easy. I had some luck in this site and was able to make a succesfull withdrawal the first few times without any issues. My win streak continued and I kept withdrawing winnings but then I received an email that I must wager 3 times my deposit before I could withdraw, I checked the T&C and there is no mention of this requirement however since it was not a big deal I wagered 3 times the deposit and made a succesfull withdrawal. I continued my win streak and tried to make more withdrawals but these were now rejected and I was advised to contact support. On speaking with support they advised that my bank had refused the transaction , as I have 2 different cards on the account I tried the another card and again this was rejected. Spoke with support again and they said there culd be some issue with the payment provider which I find highly implausible that 2 different banks would have issues at the same time. Anyway I have now initated a wire transfer to my bank of all my winnings and am awating funds to arrive. It's a real shame that customers are given the run around like this and if you cannot withdraw your winnings what is the point in playing in a casino like this.Just got my wire transfer after waiting less than a day, that is impressive so not going to knock the site to much. It's a pity about having withdrawal issues however I am very glad it's now resorted . I do like the sire and will continue playing there
L m
01 April 2024
Comment from ca.trustpilot.com
Very bad casino, spend 1000s Upon thousands no good pay outs in months, vip service is good however all bonuses are 1x to 10x which is discusting. Rtp is rigged better of going to stake crypto casino. Don't be fooled like I have been for the last 3 Years
Very bad casino, spend 1000s Upon thousands no good pay outs in months, vip service is good however all bonuses are 1x to 10x which is discusting. Rtp is rigged better of going to stake crypto casino. Don’t be fooled like I have been for the last 3 Years