10bet PLAYER REVIEWS(397)
Dave
11 March 2024
Comment from uk.trustpilot.com
I was attracted by the strange bet, £1 for each corner in the Liverpool v Man City game, that made watching the game even more entertaining, 11 corners was a nice result as well.
Ian Russell
11 March 2024
Comment from uk.trustpilot.com
Live chat and email team have resolved any issues I have had without any drama. Free bets paid promptly otherwise.
Mr RAYMOND POHL
11 March 2024
Comment from uk.trustpilot.com
The home page will take time to get used to but so far so good. I'm looking forward to the Cheltenham races this week and it's nice to know that 10bet will be giving some good promo's
Edward Barton
10 March 2024
Comment from uk.trustpilot.com
Had a query over a free bet I was due....sorted within seconds on Live Chat with Peter. Thank you 10bet
Edward
09 March 2024
Comment from uk.trustpilot.com
Best promotions in the UK
Jabber
09 March 2024
Comment from uk.trustpilot.com
Update: after eventually depositing a significant amount. But did win a reasonable amount. So changed to 3 stars. Super fast withdrawal, in account within an hour . What a terrible casino, I deposited 100, 30 pence stake , so that is 333 spins, won 20 pence, and no bonus whatsoever, I've never know anything like it. Signed up to more than 50+ online casinos, this has got to be the worst of them all. I don't mind losing as long as I get a little bonus here and there, get some enjoyment out of it. But to pay out 20p, on 333 spins!! is unreal and unheard of in my 10 years of playing. It has to be a small time casino that's unable to pay anything to players. So it's impossible to win. Don't waste your money guys, don't say I didn't warn you. Please ensure you write a review also to warn others. There's is nothing great about this casino. Very poor. These reviews have to be fake.
Huseyin Ulas Atay
07 March 2024
Comment from uk.trustpilot.com
I am 10Bet customer over 4 years and i am very well known there.Till 2021 everything was ok and i had really stressless life but wind turned over and i start to go down,divorced,business went down(covid etc)and only thing let me calm was gambling.I did open many accounts with other bookies(which i sent all details to my lawyer)and the moment they saw my income is from abroad,they closed the account straight away because they cant trace it.BUT 10Bet keep allowing me gamble,in Turkey i did try to commit suicide(i have my therapist report)my sister keep selling the properties and just giving me the money.They KNEW i gamble 8am till 3am and they KNEW i am not entertaining(but of course i had to say that)they knew my business in the UK is gone.I did try to close the account they kept offering large bonus to keep me in.If I win they allow me gamble and when they get my winnings back my account was blocked again.Last week they blocked my account and they re-opened until i loose another couple of thousands.I lawyered up and i will get in touch with gambling commission and my local MP.I have all the chat stories with my previous managers i closed my acount they offer free bet,i self-exluded straight again before the day i got message.I even gambled 1 year in restricted area without VPN(last year)and they have zero checks.My money is not dirty ALL SELLING PROPERTIES by my sister to keep me sane.I will get slap on the shoulder but 10Bet will pay more than last years £620K for sure and if not licence removal.As my lawyer said i fit in perfect VULNARABLE customer profile and 10bet took advantage of me,i am not mentally stable and all other bookies closed my account in a 3 months except 10bet.Ps:Why i write here first because i know the bosses are reading it.H.U.A
Shannon
07 March 2024
Comment from uk.trustpilot.com
I joined late last year great lay out on the site for both sports and casino customer service are great when you need great site :)
Akshay Thadeshwer
27 February 2024
Comment from uk.trustpilot.com
Angel was great. I had a query about a free bet and he sorted it out in literally 1 minute.Best service I've ever had on a gambling site.
Alex
26 February 2024
Comment from uk.trustpilot.com
Pros: Lots of promotions; very nice-looking website and very nice illustrations on the website banners; easy in-play betting; had no problem with verification.Cons: Website can sometimes be slow to log in; usually have to bet at least 6x more than the free bet value in real money to qualify for FBs; no easy way to view settled bets.The pros do outweigh the cons. Decent site.
HV
26 February 2024
Comment from uk.trustpilot.com
I like your lot of promotions.
Edward Barton
26 February 2024
Comment from uk.trustpilot.com
I had a query regarding a free bet I was due to receive (but my mistake that it hadn't been 24 hours yet)...Angel (live chat) was very helpful and granted the free bet there and then....what an Angel! :-)
G ching
26 February 2024
Comment from uk.trustpilot.com
Great offers and easy to navigate! Love it!
Rachi
26 February 2024
Comment from uk.trustpilot.com
Again another £250 nothing back this site is the worse ever and someone needs to look into it 150 on bass slots not one bonus or 1 win over £3 disgusting!!
lee jenkinson
25 February 2024
Comment from uk.trustpilot.com
scum company, remover reviews that are bad because they know the truth. Avoid like the plague. Look at the fines this company has had.
The whisky bottle
23 February 2024
Comment from uk.trustpilot.com
Utter shi*e, won 600 quid, on NFL on one bet ultimately after a lot of winners and losses. After this I am now dubbed a winner, which was backing a 2-1 shot to win a conference, and am now restricted to 20 pence or so as a result on all sports. Avoid like the plague. These nazis will then dictate to you, without telling you, that your account is restricted, no manners as a basic, and then keep the money you deposited for an extra amount of time, for no real reason. Unfit to have a licence, but feel free to have a go at their shi*e casino.
Barnes
21 February 2024
Comment from uk.trustpilot.com
Hahahaha the state of all the 5 star reviews on here all praising the customer service team. How silly do you think people areThey won't take a decent bet and don't do best odds guaranteed. Oh and you can't watch any racing.
Helen Strachan
20 February 2024
Comment from uk.trustpilot.com
I had a question regarding withdrawals from my account and had an online chat with Angel, who was very helpful in clarifying things for me. Recommended.
Elliott Mills
20 February 2024
Comment from uk.trustpilot.com
Used my fair share of sites, this one the verification was simple, won £932 and it hit my bank in about 30 seconds As good as it gets
NM
18 February 2024
Comment from uk.trustpilot.com
Cannot fault this company. Always helpful and may markets to choose from I wouldn't bet anywhere else
John
12 February 2024
Comment from uk.trustpilot.com
Offers straightforward and worth having, however the website could do with some improvement for those of us with poor eyesight
Mr Nayar
11 February 2024
Comment from uk.trustpilot.com
So,far so good only joined last month but email response was polite and helpful
Eddie Vabole
10 February 2024
Comment from uk.trustpilot.com
Legit casino. With plenty of games.
William Cassels
05 February 2024
Comment from uk.trustpilot.com
Not long with 10bet but unlike other Competitors I'm very impressed.They have a wide range of Sports to bet upon, and there never seems to be any issue when you want a bet on nor when your selections come up.Winnings are paid swiftly without any issues whatsoever or further identity and one Amazing plus is that they have a Superior Customer Service Team whom listen to the queries that you have and they also keep you updated and then respond quickly with the Outcome.This site is Superior to many others and I would recommend any new Customers to join with the confidence that 10bet will treat you with respect and fairness.
Allan Kane
03 February 2024
Comment from uk.trustpilot.com
Plamen was really helpful and professional as always ! Very friendly and a credit to the 10Bet team. Its guys like him that keep my L:oyalty strong to 10Bet ! Thanks again :)
Jeremy Bergman
01 February 2024
Comment from uk.trustpilot.com
10 Bet UK seem to me to be one of the better betting sites. They let you get on and bet without restriction and not too much communication. Suits me well as an occasional gambler.
Levi
01 February 2024
Comment from uk.trustpilot.com
Great site with good promotions and a very helpful customer support team. They reply quickly on chat, and solve any problem fast. For sure will recommend this site to my friends
Claire
01 February 2024
Comment from uk.trustpilot.com
Not bad site plenty of incentived the site lags a bit though and slow loading at times.Sometimes you have to chase coupons on Live Chat if attached to a promotion but they do credit when ask politely
Richard Gill
31 January 2024
Comment from uk.trustpilot.com
App is vet laggy and slow compared to mobile or desktop sites
Ross Sturgeon
30 January 2024
Comment from uk.trustpilot.com
The best chat customer service around on betting platforms. I have spoken with many of their agents including George and Elena, who were very quick to identify and resolve any issues I was facing. Great sportsbook
Peter J Bailey
29 January 2024
Comment from uk.trustpilot.com
great company
coby bell
25 January 2024
Comment from uk.trustpilot.com
Quickly solved my query . Martha was happy to assist , and solved immediately!
Trevor
24 January 2024
Comment from uk.trustpilot.com
Can't fault 10bet enough 1st class service customer service amazing all prompt and on time
Wai
22 January 2024
Comment from uk.trustpilot.com
The promotions are good; however, you usually have to contact customer service to have your free bet credited.
customer
22 January 2024
Comment from uk.trustpilot.com
Great offers at 10Bet!
Bill
21 January 2024
Comment from uk.trustpilot.com
I had a query that was resolved very speedily, precisely and efficiently.By the way their football odds are as good or better than most others
Darren Williams
21 January 2024
Comment from uk.trustpilot.com
Radoslava is by far the best Customer Service advisor I have dealt with. Great job!
Jodie Rashford
17 January 2024
Comment from uk.trustpilot.com
I think I judged this site too quickly, and I apologise. I wasn't having much luck at getting good bonus rounds but tonight, the luck finally came. There is one thing for sure, 10Bet has to be the most generous in terms of actually getting free games. Most sites I play on, you can be spinning into the 100s with nothing, but 10Bet has provided me with free games - even if the wins weren't amazing. Tonight, I got 20 free spins on Buffalo Blitz on £2 bet and won 253£. I also won £80 on Big Bass (I wasn't too happy about this one as 30 dead spins lol) But a total of 330£ so I am one happy bunny. Thank you 10Bet. I also want to point out their withdrawals are fast!! Went to chat to leave some good feedback and the chat staff called Darko was happy to hear I was happy with the services and was a nice chat agent. The chat function seem's really good as can speak to a human rather than the dreaded bots. So, this just makes the site even more good =]]I also want to add this for anyone leaving bad reviews. This is my stats. 10Bet is more fair than alot of sites I play on!Total wins£ 1,324.18Total bets£ 1,041.05Total deposits£ 197.00Total withdraws£ 350.00For any verification purposes, my username is TheJodieeXOI think I'm sticking with 10Bet now. This is the best site I played on.
Jodie Rashford
16 January 2024
Comment from uk.trustpilot.com
Never had much luck on this site so I gave up playing. Went back today and won a nice 178£. 16/01Not a single base game hit and after spending so much, £2.60 bonus round. Hm... Was 4 stars, now two.
lee jenkinson
16 January 2024
Comment from uk.trustpilot.com
SHOCKING, DONT BOTHER. 400 spins and not even close to a bonus. biggest win was 4x. Could be the worst sire a have ever used. Promptly removed myself. LOOK BELOW!!!!Blue Star Planet faces £620,000 regulatory action16 February 2023Blue Star Planet Limited, trading as 10Bet, will pay £620,000 after a Commission investigation revealed social responsibility and anti-money laundering failures.The operator – which runs 10bet.co.uk – will pay the money as part of a settlement with the Commission.All £620,000 will go to socially responsible causes.More details of the failings can be read in the public statement.
Allan Kane
15 January 2024
Comment from uk.trustpilot.com
Radoslava was excellent once again, service with a smile :) Always courteous and helpful and fair which is all you can ask for. A real credit to 10Bet and the reason I choose to keep loyal :)
Mick F
15 January 2024
Comment from uk.trustpilot.com
AVOID THIS COMPANY AT ALL COSTS Ensure you avoid using this bookmaker at absolute any costs. If necessary and you have no other option - donate it to charity.I won on a trixie bet and they initially settled the 3rd leg as a loser. Once I hounded them they then changed the leg to a winner but didn’t pay out the out the hundreds of pounds actually owed on the bet. They paid a double and not the treble DESPITE fixing the bet as a winner. They claim its technical issues and all sorts of other reasons.Their chat support is in another country and to say they are entirely useless is a gross understatement.Probable fraudsters. I will now report to the Gambling Commission etc.
Michael
14 January 2024
Comment from uk.trustpilot.com
People complain about losing on slots,well you win some and you lose some.what I like is in my case the withdrawal is instant just hope they build up the variety of games to play
Huseyin Ulas Atay
13 January 2024
Comment from uk.trustpilot.com
I am gambling here around 4 years and lately they changed their site and became much better(They stopped VIP system and i was always spoiled there but anyway 10bet is still my home)I never had a single problem with withdrawals nor deposit and if there is any technical issues they solve it in 30min max.There are many new agents on customer service and TONY,RADENA(know her long time always been an angel)and CHRIS they do their best when i have a question or need any help,10Bet is lucky to have those people. If you want to gamble in peace and without worries this is the best place,hust enjoy it.H.U.A
Paul Marshman
11 January 2024
Comment from uk.trustpilot.com
A great betting site with great odds and some decent promotions
Leeanne
10 January 2024
Comment from uk.trustpilot.com
So they ask trust pilot to take bad reviews down no thats not right this site is unfair it just takes takes takes no wins at all I've been with 10 bet for over year and pays absolutely nothing stop asking to take bad reviews down I play here and it's unfair gambling site absolutely rubbish stay clear guys you won't ever win
Ian
08 January 2024
Comment from uk.trustpilot.com
Like the lime green colour and love the inplay betting options especially the football options
Steve hanstock
08 January 2024
Comment from uk.trustpilot.com
A decent no nonsense online bookie.
Ivo
08 January 2024
Comment from uk.trustpilot.com
Not a good Company, Doesn't know what RTP is. Waged 1500, maximum i got was 200x when i was already drowned. Just Refund the money i wagered and i'll give you 5 stars.
stefan knight
12 March 2024
Comment from uk.trustpilot.com
Don't waste your time kicks u off the site all time and doesn't payout properly games are hacked
Don’t waste your time kicks u off the site all time and doesn’t payout properly games are hacked