10bet PLAYER REVIEWS(483)
lee jenkinson
25 February 2024
Comment from uk.trustpilot.com
scum company, remover reviews that are bad because they know the truth. Avoid like the plague. Look at the fines this company has had.
scum company, remover reviews that are bad because they know the truth. Avoid like the plague. Look at the fines this company has had.
Reply
The whisky bottle
23 February 2024
Comment from uk.trustpilot.com
Utter shi*e, won 600 quid, on NFL on one bet ultimately after a lot of winners and losses. After this I am now dubbed a winner, which was backing a 2-1 shot to win a conference, and am now restricted to 20 pence or so as a result on all sports. Avoid like the plague. These nazis will then dictate to you, without telling you, that your account is restricted, no manners as a basic, and then keep the money you deposited for an extra amount of time, for no real reason. Unfit to have a licence, but feel free to have a go at their shi*e casino.
Utter shi*e, won 600 quid, on NFL on one bet ultimately after a lot of winners and losses. After this I am now dubbed a winner, which was backing a 2-1 shot to win a conference, and am now restricted to 20 pence or so as a result on all sports. Avoid like the plague. These nazis will then dictate to you, without telling you, that your account is restricted, no manners as a basic, and then keep the money you deposited for an extra amount of time, for no real reason. Unfit to have a licence, but feel free to have a go at their shi*e casino.
Reply
Barnes
21 February 2024
Comment from uk.trustpilot.com
Hahahaha the state of all the 5 star reviews on here all praising the customer service team. How silly do you think people areThey won't take a decent bet and don't do best odds guaranteed. Oh and you can't watch any racing.
Hahahaha the state of all the 5 star reviews on here all praising the customer service team. How silly do you think people areThey won’t take a decent bet and don’t do best odds guaranteed. Oh and you can’t watch any racing.
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Helen Strachan
20 February 2024
Comment from uk.trustpilot.com
I had a question regarding withdrawals from my account and had an online chat with Angel, who was very helpful in clarifying things for me. Recommended.
I had a question regarding withdrawals from my account and had an online chat with Angel, who was very helpful in clarifying things for me. Recommended.
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Elliott Mills
20 February 2024
Comment from uk.trustpilot.com
Used my fair share of sites, this one the verification was simple, won £932 and it hit my bank in about 30 seconds As good as it gets
Used my fair share of sites, this one the verification was simple, won £932 and it hit my bank in about 30 seconds As good as it gets
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NM
18 February 2024
Comment from uk.trustpilot.com
Cannot fault this company. Always helpful and may markets to choose from I wouldn't bet anywhere else
Cannot fault this company. Always helpful and may markets to choose from I wouldn’t bet anywhere else
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John
12 February 2024
Comment from uk.trustpilot.com
Offers straightforward and worth having, however the website could do with some improvement for those of us with poor eyesight
Offers straightforward and worth having, however the website could do with some improvement for those of us with poor eyesight
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Mr Nayar
11 February 2024
Comment from uk.trustpilot.com
So,far so good only joined last month but email response was polite and helpful
So,far so good only joined last month but email response was polite and helpful
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Eddie Vabole
10 February 2024
Comment from uk.trustpilot.com
Legit casino. With plenty of games.
Legit casino. With plenty of games.
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William Cassels
05 February 2024
Comment from uk.trustpilot.com
Not long with 10bet but unlike other Competitors I'm very impressed.They have a wide range of Sports to bet upon, and there never seems to be any issue when you want a bet on nor when your selections come up.Winnings are paid swiftly without any issues whatsoever or further identity and one Amazing plus is that they have a Superior Customer Service Team whom listen to the queries that you have and they also keep you updated and then respond quickly with the Outcome.This site is Superior to many others and I would recommend any new Customers to join with the confidence that 10bet will treat you with respect and fairness.
Not long with 10bet but unlike other Competitors I’m very impressed.They have a wide range of Sports to bet upon, and there never seems to be any issue when you want a bet on nor when your selections come up.Winnings are paid swiftly without any issues whatsoever or further identity and one Amazing plus is that they have a Superior Customer Service Team whom listen to the queries that you have and they also keep you updated and then respond quickly with the Outcome.This site is Superior to many others and I would recommend any new Customers to join with the confidence that 10bet will treat you with respect and fairness.
Reply
Allan Kane
03 February 2024
Comment from uk.trustpilot.com
Plamen was really helpful and professional as always ! Very friendly and a credit to the 10Bet team. Its guys like him that keep my L:oyalty strong to 10Bet ! Thanks again :)
Plamen was really helpful and professional as always ! Very friendly and a credit to the 10Bet team. Its guys like him that keep my L:oyalty strong to 10Bet ! Thanks again 🙂
Reply
Jeremy Bergman
01 February 2024
Comment from uk.trustpilot.com
10 Bet UK seem to me to be one of the better betting sites. They let you get on and bet without restriction and not too much communication. Suits me well as an occasional gambler.
10 Bet UK seem to me to be one of the better betting sites. They let you get on and bet without restriction and not too much communication. Suits me well as an occasional gambler.
Reply
Levi
01 February 2024
Comment from uk.trustpilot.com
Great site with good promotions and a very helpful customer support team. They reply quickly on chat, and solve any problem fast. For sure will recommend this site to my friends
Great site with good promotions and a very helpful customer support team. They reply quickly on chat, and solve any problem fast. For sure will recommend this site to my friends
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Claire
01 February 2024
Comment from uk.trustpilot.com
Not bad site plenty of incentived the site lags a bit though and slow loading at times.Sometimes you have to chase coupons on Live Chat if attached to a promotion but they do credit when ask politely
Not bad site plenty of incentived the site lags a bit though and slow loading at times.Sometimes you have to chase coupons on Live Chat if attached to a promotion but they do credit when ask politely
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Richard Gill
31 January 2024
Comment from uk.trustpilot.com
App is vet laggy and slow compared to mobile or desktop sites
App is vet laggy and slow compared to mobile or desktop sites
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Ross Sturgeon
30 January 2024
Comment from uk.trustpilot.com
The best chat customer service around on betting platforms. I have spoken with many of their agents including George and Elena, who were very quick to identify and resolve any issues I was facing. Great sportsbook
The best chat customer service around on betting platforms. I have spoken with many of their agents including George and Elena, who were very quick to identify and resolve any issues I was facing. Great sportsbook
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Peter J Bailey
29 January 2024
Comment from uk.trustpilot.com
great company
great company
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coby bell
25 January 2024
Comment from uk.trustpilot.com
Quickly solved my query . Martha was happy to assist , and solved immediately!
Quickly solved my query . Martha was happy to assist , and solved immediately!
Reply
Trevor
24 January 2024
Comment from uk.trustpilot.com
Can't fault 10bet enough 1st class service customer service amazing all prompt and on time
Can’t fault 10bet enough 1st class service customer service amazing all prompt and on time
Reply
Wai
22 January 2024
Comment from uk.trustpilot.com
The promotions are good; however, you usually have to contact customer service to have your free bet credited.
The promotions are good; however, you usually have to contact customer service to have your free bet credited.
Reply
customer
22 January 2024
Comment from uk.trustpilot.com
Great offers at 10Bet!
Great offers at 10Bet!
Reply
Bill
21 January 2024
Comment from uk.trustpilot.com
I had a query that was resolved very speedily, precisely and efficiently.By the way their football odds are as good or better than most others
I had a query that was resolved very speedily, precisely and efficiently.By the way their football odds are as good or better than most others
Reply
Darren Williams
21 January 2024
Comment from uk.trustpilot.com
Radoslava is by far the best Customer Service advisor I have dealt with. Great job!
Radoslava is by far the best Customer Service advisor I have dealt with. Great job!
Reply
Jodie Rashford
17 January 2024
Comment from uk.trustpilot.com
I think I judged this site too quickly, and I apologise. I wasn't having much luck at getting good bonus rounds but tonight, the luck finally came. There is one thing for sure, 10Bet has to be the most generous in terms of actually getting free games. Most sites I play on, you can be spinning into the 100s with nothing, but 10Bet has provided me with free games - even if the wins weren't amazing. Tonight, I got 20 free spins on Buffalo Blitz on £2 bet and won 253£. I also won £80 on Big Bass (I wasn't too happy about this one as 30 dead spins lol) But a total of 330£ so I am one happy bunny. Thank you 10Bet. I also want to point out their withdrawals are fast!! Went to chat to leave some good feedback and the chat staff called Darko was happy to hear I was happy with the services and was a nice chat agent. The chat function seem's really good as can speak to a human rather than the dreaded bots. So, this just makes the site even more good =]]I also want to add this for anyone leaving bad reviews. This is my stats. 10Bet is more fair than alot of sites I play on!Total wins£ 1,324.18Total bets£ 1,041.05Total deposits£ 197.00Total withdraws£ 350.00For any verification purposes, my username is TheJodieeXOI think I'm sticking with 10Bet now. This is the best site I played on.
I think I judged this site too quickly, and I apologise. I wasn’t having much luck at getting good bonus rounds but tonight, the luck finally came. There is one thing for sure, 10Bet has to be the most generous in terms of actually getting free games. Most sites I play on, you can be spinning into the 100s with nothing, but 10Bet has provided me with free games – even if the wins weren’t amazing. Tonight, I got 20 free spins on Buffalo Blitz on £2 bet and won 253£. I also won £80 on Big Bass (I wasn’t too happy about this one as 30 dead spins lol) But a total of 330£ so I am one happy bunny. Thank you 10Bet. I also want to point out their withdrawals are fast!! Went to chat to leave some good feedback and the chat staff called Darko was happy to hear I was happy with the services and was a nice chat agent. The chat function seem’s really good as can speak to a human rather than the dreaded bots. So, this just makes the site even more good =]]I also want to add this for anyone leaving bad reviews. This is my stats. 10Bet is more fair than alot of sites I play on!Total wins£ 1,324.18Total bets£ 1,041.05Total deposits£ 197.00Total withdraws£ 350.00For any verification purposes, my username is TheJodieeXOI think I’m sticking with 10Bet now. This is the best site I played on.
Reply
Jodie Rashford
16 January 2024
Comment from uk.trustpilot.com
Never had much luck on this site so I gave up playing. Went back today and won a nice 178£. 16/01Not a single base game hit and after spending so much, £2.60 bonus round. Hm... Was 4 stars, now two.
Never had much luck on this site so I gave up playing. Went back today and won a nice 178£. 16/01Not a single base game hit and after spending so much, £2.60 bonus round. Hm… Was 4 stars, now two.
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lee jenkinson
16 January 2024
Comment from uk.trustpilot.com
SHOCKING, DONT BOTHER. 400 spins and not even close to a bonus. biggest win was 4x. Could be the worst sire a have ever used. Promptly removed myself. LOOK BELOW!!!!Blue Star Planet faces £620,000 regulatory action16 February 2023Blue Star Planet Limited, trading as 10Bet, will pay £620,000 after a Commission investigation revealed social responsibility and anti-money laundering failures.The operator – which runs 10bet.co.uk – will pay the money as part of a settlement with the Commission.All £620,000 will go to socially responsible causes.More details of the failings can be read in the public statement.
SHOCKING, DONT BOTHER. 400 spins and not even close to a bonus. biggest win was 4x. Could be the worst sire a have ever used. Promptly removed myself. LOOK BELOW!!!!Blue Star Planet faces £620,000 regulatory action16 February 2023Blue Star Planet Limited, trading as 10Bet, will pay £620,000 after a Commission investigation revealed social responsibility and anti-money laundering failures.The operator – which runs 10bet.co.uk – will pay the money as part of a settlement with the Commission.All £620,000 will go to socially responsible causes.More details of the failings can be read in the public statement.
Reply
Allan Kane
15 January 2024
Comment from uk.trustpilot.com
Radoslava was excellent once again, service with a smile :) Always courteous and helpful and fair which is all you can ask for. A real credit to 10Bet and the reason I choose to keep loyal :)
Radoslava was excellent once again, service with a smile 🙂 Always courteous and helpful and fair which is all you can ask for. A real credit to 10Bet and the reason I choose to keep loyal 🙂
Reply
Mick F
15 January 2024
Comment from uk.trustpilot.com
AVOID THIS COMPANY AT ALL COSTS Ensure you avoid using this bookmaker at absolute any costs. If necessary and you have no other option - donate it to charity.I won on a trixie bet and they initially settled the 3rd leg as a loser. Once I hounded them they then changed the leg to a winner but didn’t pay out the out the hundreds of pounds actually owed on the bet. They paid a double and not the treble DESPITE fixing the bet as a winner. They claim its technical issues and all sorts of other reasons.Their chat support is in another country and to say they are entirely useless is a gross understatement.Probable fraudsters. I will now report to the Gambling Commission etc.
AVOID THIS COMPANY AT ALL COSTS Ensure you avoid using this bookmaker at absolute any costs. If necessary and you have no other option – donate it to charity.I won on a trixie bet and they initially settled the 3rd leg as a loser. Once I hounded them they then changed the leg to a winner but didn’t pay out the out the hundreds of pounds actually owed on the bet. They paid a double and not the treble DESPITE fixing the bet as a winner. They claim its technical issues and all sorts of other reasons.Their chat support is in another country and to say they are entirely useless is a gross understatement.Probable fraudsters. I will now report to the Gambling Commission etc.
Reply
Michael
14 January 2024
Comment from uk.trustpilot.com
People complain about losing on slots,well you win some and you lose some.what I like is in my case the withdrawal is instant just hope they build up the variety of games to play
People complain about losing on slots,well you win some and you lose some.what I like is in my case the withdrawal is instant just hope they build up the variety of games to play
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Huseyin Ulas Atay
13 January 2024
Comment from uk.trustpilot.com
I am gambling here around 4 years and lately they changed their site and became much better(They stopped VIP system and i was always spoiled there but anyway 10bet is still my home)I never had a single problem with withdrawals nor deposit and if there is any technical issues they solve it in 30min max.There are many new agents on customer service and TONY,RADENA(know her long time always been an angel)and CHRIS they do their best when i have a question or need any help,10Bet is lucky to have those people. If you want to gamble in peace and without worries this is the best place,hust enjoy it.H.U.A
I am gambling here around 4 years and lately they changed their site and became much better(They stopped VIP system and i was always spoiled there but anyway 10bet is still my home)I never had a single problem with withdrawals nor deposit and if there is any technical issues they solve it in 30min max.There are many new agents on customer service and TONY,RADENA(know her long time always been an angel)and CHRIS they do their best when i have a question or need any help,10Bet is lucky to have those people. If you want to gamble in peace and without worries this is the best place,hust enjoy it.H.U.A
Reply
Paul Marshman
11 January 2024
Comment from uk.trustpilot.com
A great betting site with great odds and some decent promotions
A great betting site with great odds and some decent promotions
Reply
Leeanne
10 January 2024
Comment from uk.trustpilot.com
So they ask trust pilot to take bad reviews down no thats not right this site is unfair it just takes takes takes no wins at all I've been with 10 bet for over year and pays absolutely nothing stop asking to take bad reviews down I play here and it's unfair gambling site absolutely rubbish stay clear guys you won't ever win
So they ask trust pilot to take bad reviews down no thats not right this site is unfair it just takes takes takes no wins at all I’ve been with 10 bet for over year and pays absolutely nothing stop asking to take bad reviews down I play here and it’s unfair gambling site absolutely rubbish stay clear guys you won’t ever win
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Ian
08 January 2024
Comment from uk.trustpilot.com
Like the lime green colour and love the inplay betting options especially the football options
Like the lime green colour and love the inplay betting options especially the football options
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Steve hanstock
08 January 2024
Comment from uk.trustpilot.com
A decent no nonsense online bookie.
A decent no nonsense online bookie.
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Ivo
08 January 2024
Comment from uk.trustpilot.com
Not a good Company, Doesn't know what RTP is. Waged 1500, maximum i got was 200x when i was already drowned. Just Refund the money i wagered and i'll give you 5 stars.
Not a good Company, Doesn’t know what RTP is. Waged 1500, maximum i got was 200x when i was already drowned. Just Refund the money i wagered and i’ll give you 5 stars.
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Rab Hamilton
07 January 2024
Comment from uk.trustpilot.com
I'm trying to find customer support services, and can't find it, they keep saying my email is not valid
I’m trying to find customer support services, and can’t find it, they keep saying my email is not valid
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Mutated Lore
07 January 2024
Comment from uk.trustpilot.com
£20 new customer on 10p slots and not a single win or bonus what the hell? Someone has the "rigged" dial turned up just a bit too much on this site. Ridiculous how can you say this is fun? Keep me going with a win or two, £2, £4 here and there but absolutely nothing?? "Our games are the fairest and it is still RNG and chance and you got unlucky we are sorry" blah blah blah. I really think gambling should be banned worldwide. It's a problem that makes poor even poorer with shady tactics. I know I'm one of them. Don't touch this site.
£20 new customer on 10p slots and not a single win or bonus what the hell? Someone has the “rigged” dial turned up just a bit too much on this site. Ridiculous how can you say this is fun? Keep me going with a win or two, £2, £4 here and there but absolutely nothing?? “Our games are the fairest and it is still RNG and chance and you got unlucky we are sorry” blah blah blah. I really think gambling should be banned worldwide. It’s a problem that makes poor even poorer with shady tactics. I know I’m one of them. Don’t touch this site.
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Sam York
03 January 2024
Comment from uk.trustpilot.com
Didn't get my bonus on sign up got to wait up to 24 hours to find out if they'll give me it which I'm doubtful of with having to wait up to 24 hours for a bonus an the games I signed up to play don't even work they games I did play don't pay out only good thing to come out of it was the quick response from customer service
Didn’t get my bonus on sign up got to wait up to 24 hours to find out if they’ll give me it which I’m doubtful of with having to wait up to 24 hours for a bonus an the games I signed up to play don’t even work they games I did play don’t pay out only good thing to come out of it was the quick response from customer service
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Gosia Rawecka
31 December 2023
Comment from uk.trustpilot.com
Avoid ‼️If I could rate - 5 stars I would the worst website I’ve ever been on . No winnings at all. No bonuses and if you want deposit it’s lagging
Avoid ‼️If I could rate – 5 stars I would the worst website I’ve ever been on . No winnings at all. No bonuses and if you want deposit it’s lagging
Reply
amanda
30 December 2023
Comment from uk.trustpilot.com
2 stars for all the sporting bets. However slots aren't for winning.
2 stars for all the sporting bets. However slots aren’t for winning.
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Darren
14 December 2023
Comment from uk.trustpilot.com
Takes to long for withdrawals to reach your bank
Takes to long for withdrawals to reach your bank
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John
13 December 2023
Comment from uk.trustpilot.com
great bookie, offers and promos
great bookie, offers and promos
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Ray Hart
13 December 2023
Comment from uk.trustpilot.com
Very good weekend freebet promotion
Very good weekend freebet promotion
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Richard
13 December 2023
Comment from uk.trustpilot.com
Apart from the lack of promos , everything is else is excellent,same day withdrawals if not within an hour or two . Just get verified and you will never have an issue.
Apart from the lack of promos , everything is else is excellent,same day withdrawals if not within an hour or two . Just get verified and you will never have an issue.
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Mark
08 December 2023
Comment from uk.trustpilot.com
This company do not offer best odds on Uk horse racing beware
This company do not offer best odds on Uk horse racing beware
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Alexander
27 November 2023
Comment from uk.trustpilot.com
Great website easy to use and navigate _ great offers and prices
Great website easy to use and navigate _ great offers and prices
Reply
LfcForEva
27 November 2023
Comment from uk.trustpilot.com
Easy to use website. Plenty of offers for all types of people. Friendly people to deal with.
Easy to use website. Plenty of offers for all types of people. Friendly people to deal with.
Reply
Roger
27 November 2023
Comment from uk.trustpilot.com
Good offers, helpful support team. One issue is free bets do not always automatically get credited despite opt in.
Good offers, helpful support team. One issue is free bets do not always automatically get credited despite opt in.
Reply
Jamie
20 November 2023
Comment from uk.trustpilot.com
I am down thousands! Worst gaming site I ever played. Lured me in with a win at the start ( surprise ) but after that don’t expect to withdraw ever. Wish I never set eyes on this site- I would have been better burning my money! If I asked customer service for a bonus I’d win £100’s but never enough to wager .. however depositing my own money I got NOTHING in return! ( thousands of pounds ughhh )
I am down thousands! Worst gaming site I ever played. Lured me in with a win at the start ( surprise ) but after that don’t expect to withdraw ever. Wish I never set eyes on this site- I would have been better burning my money! If I asked customer service for a bonus I’d win £100’s but never enough to wager .. however depositing my own money I got NOTHING in return! ( thousands of pounds ughhh )
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Rachi
26 February 2024
Comment from uk.trustpilot.com
Again another £250 nothing back this site is the worse ever and someone needs to look into it 150 on bass slots not one bonus or 1 win over £3 disgusting!!
Again another £250 nothing back this site is the worse ever and someone needs to look into it 150 on bass slots not one bonus or 1 win over £3 disgusting!!