10bet Review

I am 10bet customer over the years and i always love to gambling there because i feel safe,like home and i know if there is any problem they will deal with it immediately(customer service:Live chat and phone lines are working very fast)Now 10bet has changed the site even better way,honestly i couldn’t be happier and cash out offers raised up too,that was my issue before:):)If you are legit player and want to explore new site i can strongly recommend this site,u wont regret.If u r not legit anyway they will find it out immediately:)What i love the most here is managers i worked with and now i have a new angel on shoulder MARTINA ATANASOVA she is solving the problems even if she is on holiday,she treats customers as an human being not like a punter.I am glad with the new face of the site but more importantly i have a great manager.

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Very good service

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Got a free bet, paid promptly. Only problem was I had to log out after depositing as the system didn’t recognise this before I could put my original bet on.

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A huge sportsbook with competitive odds. Frequent sports promotions are featured allowing the opportunity to earn free bets.

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Great betting site with amazing offers!

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They emailed me about the soccer season starting and it contained no offers or specials . They’ve taken away match betting on the horses as well. Oh and there’s no live pictures of the horsesI find it very suspicious that there’s a lot of 5 star reviews who only praise the customer service. No mention of the poor odds

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Never use this site. Absolute cheats. They refused my bet because they thought it might win. Then of course it did win. So I missed out on a lot of money. Not fair bookmakers, they only want to take your money. I’ll be having them closed down

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Worst gambling experience I’ve had in 8 years. Deposited £1700 without issue whatsoever, turned £500 into £4.7K and account was blocked straight away – without warning nor correspondence from the team. Fast forward a month and still no luck with withdrawing, I have provided all verification docs in line with gambling commission requirements. They insist on a video call to verify identity – because I am a girl… I agree but would like to know the questions asked beforehand and they refuse/ignore my emails. They won’t even process the withdrawal of my initial monies deposited. They are scandalous and sexist and will do everything they can to withhold funds. Check their T’s and C’s – no reference to “her/she” throughout. Completely sexist and explains the discrimination and subjugation I have experienced throughout. Good luck getting through to a senior manager to resolve an issue.

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Placed a horse bet only to find out they don’t do live streaming and had to watch it somewhere elseThey also don’t take bets on half the techs ltracks as they don’t have a license for them. The sports odds are not competitive at all. All you people giving them 5 stars should be embarrassed especially name checking people who work there

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Awful, digusting and scandalous. The reviews on here are clearly paid, to be clear here, I played £50 on ONE slot and it returned the whole time only 5p…. Absolutely shocked, what has actually happened to gambling? It used to be fair where you would get something worthwhile back but no, they are now happy to be so obviously scamming. The GC has failed, and they eat very well thanks to companies like these. PLEASE AVOID.

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The only reason they are rated excellent is because they report every bad review to trustpilot because they’re so pathetic they think they’re above criticismOddsv are horrible no live streaming and half the tracks not available to bet on yet we are meant to believe they’re excellent AvoidWhy do you want more information? I’ve told you what is wrong you just want to remove this

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The only reason they are rated excellent is because they report every bad review to trustpilot because they’re so pathetic they think they’re above criticismOddsv are horrible no live streaming and half the tracks not available to bet on yet we are meant to believe they’re excellent Avoid

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Excellent?You don’t even live stream sports and half the racetracks you can’t bet on. When I ask why you give me a non-committal answer. Brighton today and Wolverhampton no bets allowed

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Open my account to get free spins after waging £15. After waging, didn’t received free spins, had to message customer services, which was eventually resolved, shame had to chase them up.

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all this vile company does is flag bad reviews and get them taken downwhoever gives this lot 5 stars needs their head looking athorrible firm who cant accept bad feedback

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Hi.They easy take your money have deposit 500 have played some live casino lost it all after have made some more deposits and get money back I decide okay will try another day have put football bet and was lucky to won 900 and have make withdrawals.i am new member and my account is fully verified I am waiting second day already for 10bet to review my withdrawal but they don’t even care.have register with 10bet for fast withdrawals but that’s all lie they holding my winnings for now for no reason.nobady is even checking them.Will update my review for further notice but now my opinion is they try to hold my winnings casino and football experience is fine it’s just no one Wana play in casino if u have wait your winnings idk how long it the another question if u even Gona receive them that’s put people on stress.

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Should change your name to deadspin casino . Joke of a casino spend elsewhere and not here .

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Look at the state of these five star reviewsNot one person says how bad the odds are or the fact you can’t watch any of the sports you bet on.It’s just full of people name checking people who work for them.

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Your rating is only high because you get genuine bad reviews taken offline.Even the 5 star reviews constantly name check specific employees and say how great the customer service team is but you’re a bookmaker and nobody ever mentions no live stream for horses or other sports and mediocre sports oddsNo doubt you’ll rush to get this taken off

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Ivan was absolutely fantastic, had a few issues but he resolved them. Ivan was very professional and a credit to 10bet.Thanks

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My daughter signed up got electronically verified, deposited bet and won, 2 weeks later only after she withdrew she received an email stating “To withdraw your winnings, simply verify your account right here. Please prepare the following documents”This is clearly against the UKGC rules which state “A request made by a customer to withdraw funds from their account must not result in a requirement for additional information to be supplied as a condition of withdrawal if the licensee could have reasonably requested that information earlier”She obviously sent the docs and now they are stalling saying they can’t read them ( they are crystal clear ) asking for more selfies and saying she also needs to wait til next month when her bank statement comes through showing the deposit to 10bet. Disgusting tactics we are mid IBAS complaint. DO NOT USE THESE SCAM ARTISTSso what do you say 10bet??? Or will you avoid the question and the fact you are breaking UKGC rules in the hope we give up like you try with soooo many customers???

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Hello,Signed up for the site after reading amazing reviews from here about it. I heard it had a good VIP program, allowed for high stake bettors and was a good place overall.Deposit £1000 on the 05/04, placed a bet of £500 at 1.20 odds on that same night on a volleyball game. It won. Woke up the next morning wanting to place another bet on another game, got a message saying my maximum allowed winning is £0.01.Asked support, they said it was a trader’s decision.. wonderful.I’m not a winning bettor on other sites, and I wanted to enjoy a product but I guess they don’t want that.

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Very fast withdrawals and you can actually win using your bonus, not like alot of the other famous gambling sites, give 10 Bet a go, I am glad I did

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So these thieves request evidence knowing they’ve stolen our money and deny us access to our accounts!!Access denied. For more information, please contact Customer SupportCLOSE

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10bet the best online bookie by far. Very helpful customer services. Also offer various betting options on different sports which other bookies don’t.My documents were verified within 24hrs .Withdrawal of funds is also another excellent feature. 5 stars all day long.C

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Bravo Martina,Radoslava, Ivan, Nikol,Armi, and of course Lina!You each get a mention in so many 5star reviews.Do you think we’re all stupid?You write every one yourself don’t you. And gormlessly cannot resist praising yourselves “”??Weve removed a number of fake reviews for this company.Read more ??”” Be careful or the Trustpilot Warning Banner will be applied yet again!!

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So glad I joined this betting app! Always great assistance in the live chat and do everything they can to help you no matter what! I had a little issue with account verification and yes it is very frustrating at times but we’re all human and things like that can take a bit of time! We got there in the end after my account was verified my withdrawal was processed in no time at all. I will definitely continue to use and recommend this great betting site! Also a little shout out for Radoslava, Ivan and Nikol. All been amazing and very patient with me throughout! Keep up the amazing work.Thanks Beth

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So glad I joined this betting app! Always great assistance in the live chat and do everything they can to help you! The app is great and never had any issues so far! Would definitely recommend to anyone Thanks Beth

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Still waiting for my id to be verified after 3 days great start not even sure if I want to use them again considering they can’t even get this right!

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Been using 10Bet for a little while and I like it a lot. The promotions are really good and the Live Chat team were helpful, when I had need to contact them (thank you, Martina!). My only issue is that when you ‘opt in’ to promotions, it’s not obvious that you’ve done it because the ‘opt in’ button doesn’t change (although I know you do get a pop-up confirmation). If that could be resolved though… 5 stars!

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I tried to make an account and they took my money ey and then have not allowed me to play even though I sent in a pic of my driving licence and now they won’t give me back my money so basically they have stolen from me and I am unable to bet or get my money back this is the very worst online gambling site I have even seen!!

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I just registered,and made £10 deposit,but I couldn’t use it,or withdraw until I’m not verified.OK,some site need verification first.But why 10bet even let you make deposit,but you can’t do anything until they verify you??I think it’s not fair..I contacted customer service,they said they will send the fund back,I’ll see when it’s gonna happening…Update: They verified my documents for next day,and I was able to withdraw my money.

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Genuinely the best UKGC gambling site on the Internet.Withdrawals have been in within 20 minutes to 24 hours every time. Customer support actually cares about its customers and replies to emails in very swift time.Not one bad thing I could say about 10bet apart from I wish I knew about them earlier!Thank you and please continue to deliver every customer the 5* service you deliver me :)10BET >

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Great experience so far and will use again

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Open an account and managed to win a small amount of money logged in to have a bet on a horse and it came up that the most they would accept was 1p yes that’s right one penny waste of time.

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Customer service excellent spoke to martina very professional and easy to talk to

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They are a joke, ask you to upload copy of id and a proof of address like you are registering to marry someone or for a mortgage!! and when you do it they keep saying id photo is not clear. I don’t know why would anyone even need to go through this.Definitely deleted them from my betting dictionary

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Awful experience uploaded 180 quid no bonus spins and had 2 scatters 20p on the first and 13 quid on the second poor return will never use again. Like all the other online sites scam and once you leave a negative review, they block you from their site. Beware

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10Bet let me to open an account, I placed one bet then they removed all promotions from the account without advising me, so I was not permitted to complete the new account opening offer, which is one of the reasons I opened an account! They even sent me an email offering me a “10 day anniversary free bet” but they had already removed any promotions from my account! AND they sent me an invitation to complete a trust pilot review!!! What a joke! Which is a shame as I rather liked the layout of their website and did think it was very user-friendly, not that they actually wanted me to use their site!

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Please avoid this company. i made a deposit of 5000 over two weeks ago but as I was then unable to place the bet I wanted to I tried to withdraw my money. My account was then blocked, my phone number is now blocked after customer service decided to end my call and the e-mails have dried up and i have still to see my money. Seems this happens to many people (look at the reviews of 10bet.com). Now progressing down the complaints route with the help of a lawyer. Will update on here as soon as i have further news.

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Great site good offers

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Excellent client service and comms from Georgi, thank you!

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Great service! Nikol helped me out and was fast and polite. Always a pleasure with the customer support.

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Only won 27 pounds but said can only pay what I bet into bank and my account reject it . I bank won’t let you pay money it FUNNY PEOPLE AVOID

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I’m a new customer and played with £80 but won nothing. So far my experience with 10bet has been terrible compared to other well known sites. 10bet has literally been take take take and I’ve not experienced that with any other casino site so I closed my 10bet account. They are absolutely rubbish. I would give zero stars if possible. Save your money and stay away from this site.

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Dont reply to negative (truthful) reviews. Dont trust them.The make false claims, and dont adhere to social responsibility rules.Oh and dont provide them with extra details, cos they still wont reply.

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Dodgy.Seemed ok, but failed to respond to a self exclusion request. Then claimed not to have received it (despite being sent proof). Anyway, just be careful. Use at your own risk.

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Dangerous!!!Dont adhere to social responsibility guidelines. Not blocked by blocking software such as bet-blocker. Ignore self exclusion requests, then deny receiving such requests. Reported to regulator.

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Beware!!!They dont respond to self exclusion requests. They also claim not to receive emails, despite evidence to the contrary, and despite managing to receive every other email.Very dangerous site. I will not give up on fairness. Dont care about s… but I do do care about fair treatment.

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Nikol, the advisor was excellent thanks

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