138 Review

Win a few bets and youre limited to 1. Bunch of cowboys – say they specialise in NFL bets – beat their idiotic traders and youre a goner. Another firm which shouldnt have a licence

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AVOID ON ANY COASTNever ever play on this site,you will never ever receive your winnings!!!!On top of that twice they deducted from my account without my authorisation and without my approval one time 400 (which I manage to take them back)and second time 800 which I will never get them!!!!They are scamers,you only lose no matter what STAY AWAY

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Closed my account, didnt notify me and didnt return my stakes. I hadnt done anything untowards, my account was verified. When questioned they said it was within their terms to be able to terminate my account. Transparency is key, no reason and no notification. They would have kept my money but Im currently pursuing them and will be reaching out to the gambling commission. Avoid these and bet with more reputable bookmakers.

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If you like to see your money just wash away as quickly as you deposit well guys this is the casino for you!! Utter joke to call them a casino deposit after deposit no win after no win, not even a sniff of money back i got majorly conned so please TAKE THIS AS A WARNING AND BLOCK YOUR ACCOUNT ASAP

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Its a complete joke of a bookie. Your first deposited money will be put together with your welcome bonus balance and if you do not manage to wager (deposit money+bonus money) to around 500 you will never see your deposited money again. To make this worse it will then eating up any other money you will have in the sports section if you casino balance reaches balance 0.

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Another awful site dead spin after dead spin im so stupid not reading reviews i cant find 1 good casino that is fair even sending million documents they decline and waste money on them all sites online should be banned

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Been using Redzone for over a year and they are possibly one of the least competent firms available. Customer service via live chat is totally useless and unable to help if you have anything beyond the most basic issues. Taken over 48 hours to get a bet correctly paid out when they settled a winner as a loser, no idea why the bet was settled as a loser in first place and even less idea why it takes so long to resolve such a basic issue – customer service said that this issue will take “at least a day” to fix. There’s loads of more reputable betting firms available (most of whom take customer service seriously) so don’t waste your time with this lot.

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Liars with unprofessional staff.One agent told me i was eligable for a welcome offer through an affiliate Next day different agent (LUKE – MORON) Outright lied and changed his lies througout a 30 min chat, claimed the offer wasnt valid, then that it was expired, then that i didn’t come through the link, then it was a random site offering a fake offer (complete lies).Have filed an official complaint and contacted the ADR.ALSO THEIR COMPLAINTS EMAIL DOESNT WORK!

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This is worst place to play . DO NOT PLAY . THEY ARE REALLY DODGIES . DO NOT ENTER HERE

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I at first really enjoyed playing slots on the website. When it came time to providing my proof of identification and payment for making my deposits to the website and retrieving my winnings is where I came into many round and round jump through hoops over and over again with still zero results and still no results till this day. I provided approved identification repeatedly and also provided documentation in regards to the pre paid credit card that I made my deposits with. Also gave documentation in regards to my personal bank account that I never made any deposits to the website as per required by the website even though I never made any deposits from my personal account but asked that my withdrawel be made to my checking account from the website. I didn’t understand why they would be needing bank statements from an account that I never made a deposit to the website from. I was so excited about my 700.00 winnings right before Christmas and like most other people out there obviously had made plans on how and who I would be spending my winnings on for Christmas that I was eager to send all documentation that was required in order to recieve my funds. I had done this at least a half a dozen times In all different formats and sizes and it was always rejected. Never did recieve any of my funds to date. The website locked me out of my account denying me any access to my account or funds and still to date wouldn’t let me access my account or funds. I recently sent my identification documentation yet again to the website only to get an email back informing me that management has made the decision to close my account indefinitely and was advised that if I opened up yet another account that they would again imediately canceled my account and seize my funds and or any winnings I may have. And along have seized my 700.00 winnings that I originally tried to withdrawel. Are casino websites allowed to seize money that doesn’t belong to them? Are they legally aloud to fraud and steal hard working single mothers and fathers money? What kind of punishment if any do they get when this sort of thing happens and who do I turn to in order to help me or is there anyone or anywhere that I can turn to in order to recieve help and have them fined or punished for their illegal actions towards myself and poor illegal business conduct? Please help…..

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They will do everything in their power to not pay you out your winnings, I have been using online sites for over a decade, and guts is the one place where every withdrawal is almost impossible to make, no matter how much you deposit, when you want it back you will face every single argument and issue under the Christmas ?.I have made a withdrawal to my bank that they canceled sayng It can only be withdrawn by card, then when I do the card they said that I can only withdraw to my bank acct?The customer service reps, lie and use advanced delay tactics. No phone lines.Callbacks are not working.I strongly suggest anyone having issues with them to email the UK gambling comision and file a formal complaint against them.They should not be operating in the UK with a license.I will update on my status.

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the slots never pay ever you just cant win. football odds on lyon to win city they offered 6s when other sites were 11s.rubbish site

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DO NOT USE. Offer welcome bonus then dont pay it using excuse of not available for uk. Rip off. Balance withdrawn and account closed. Worst one yet. Also reported to IBAS and gaming commission.

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Signed up to this website,my verification was easily sorted and had no issues regarding refunds/withdrawals, but they literally Rob people in their slot machines. I have never won a jackpot or bonus ever after spending hundred’s of euros, there’s no customer loyalty as regards free spins,bonus credit etc. Worse website ever as they clearly just Rob people if their money, you would have more luck on a scratch card, avoid at all costs!!!

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If you new in Betclic, they will let you win a little money. But then, nothing you get! In online casino i started to spin, and loose the bet 53 times in a row! In the 54. spin i got my bet back, then again nothing 34 times. This is a scam! They not let you to win a penny in absolute disappointing way

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even if you win, you will never see your money again

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Have to say ive been with bethard for 6 months now for their live casino. Great withdrawal service, fastest I’ve found, funds in my account within minutes

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I would strongly suggest avoiding this site. I signed up and claimed the bonus deposit. It was showing in my account, but it was just showing as “initiated” and not “active”. I emailed support asking to activate it for me, and literally emailed them back and forth about 8 or 9 times before they finally relented and activated it. I am sure they do this with everybody! It sounded rehearsed. Blatant scam!The reason they gave was “You had to email us before you placed any bets. Now that you’ve placed a bet, I can’t activate your bonus.” Uhh, what?It was only after I said I’ll be forwarding our email to the gambling commission that they finally said they’ll make an exception. I got my bonus in the end, but these guys are the shadiest bookie I’ve ever dealt with. Avoid!

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Opened and verified an account placed bets won some lost some. One day suddenly limited to 1 bets.This after I had lost 20% of my total bet amount. Apparently they ban losers, now no way I can ever get that lost money back.

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Ante post- Terrible company, as previous review states, I have accumulators with settled winners but they are returning only stakes, I am waiting on a 1/1000 shot which wont settle in time, they are stealing 1400 in the process. I have raised with gambling commission and ADR and suggest you all do the same

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BEWARE KEEP AWAY FROM GUTS i only won 250 and they closed my account saying it was a business decision. When i asked for a withdrawal they want me to send them a selfie but it doesnt state this in their verification t&c. I have no problem sending them my driving license, utility bill and proof of payment method but no way will i demean myself to holding up a piece of paper with the date on it when i did not sign up for those terms. I stay away from casinos who ask for selfies as they are usually the ones who are reluctant to pay out winnings. They have even stolen my initial 100 deposit. BEWARE and keep away if your thinking of signing up as you will regret it.

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Stressful experience. Provided all ID documents as required. They then blocked my account and had to answer questions about my experience with gambling. They then unlocked my account and after winning a few times with Sportpesa, and made a few withdrawals and deposits, I decided to deposit some more money and play this morning. They suspended my account whilst playing an online casino game. Checked my emails and they sent me one asking for source of wealth information requiring bank Statements and wage slips. They should clearly have information on their systems that I won a large amount of money from them very recently and have clearly deposited less money than what I have actually won with them. To me they are clearly trying to make excuses and as hard as possible to not pay out my recent pending withdrawals and haven’t a clue what they are doing. So the request is unnecessary. This is the second time they have blocked my account in my opinion for no reason and certainly wont be using them again. Appalling customer service and clearly dont want my custom. Complaint to Gambling Commission pending.

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Faster card visa payment ever. Few times been under 12 hours. Process extremly quick. Verification done in like a hour or two. Customer service brillant.Games and roulette brillant. Increase my limit here will be using this site forever.

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I have been using SportPesa fine and they were one of my favourite bookies. Then, corona virus hit and the UK (and world!) went into lock down. I am at my girlfriend’s and we don’t live together, but have my laptop with me. I signed into SportPesa and my account was closed due to logging in from different IP addresses.I understand that, but the decision was made without any chance of explanation from myself, my account was fully closed. This is more like a dictatorship and very sad as I thought SportPesa were ok.My advice: avoid this company, even though the world is in a pandemic, there was no understanding or flexibility. Disgraceful from them, use other bookies who are much more understanding!

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Really disappointing experience so far with redzonesports, I joined the site on Tuesday, however didnt deposit until today, following a short run of some successful sports bets I tried to log in, it stated ‘access denied – contact support’ following an hour long chat the account is apparently frozen following a ‘general inspection’ and the account therefore now requires reviewing before they will reactivate the account. Really frustrating having only been with them for three days and making only one deposit!They didnt/havent emailed me since locking the account to explain or request any information and i have been advised to wait up to 48 hours for a response relating to the account being reactivated. I will update my review accordingly when a resolution is reached.

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Been using this site for a few days now had a problem with getting payment from winnings one email to customer service and it was sorted within hours . I must commend this company for their fast response I also had another issue which was sorted within an hour . I defiantly cannot fault. Dont know why there are so many negative reviews. Definitely 5 stars from me .

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They allow self excluded players with gambling problems to play
They are also happy to let you deposit and do no checks at all
Don’t really reply to emails
Stay away they also allow you to deposit using anyone’s card
They simply do not care

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The absolute vermin of online gambling. Refused repeated withdrawals saying “our system is down, give us the details and we’ll do it manually” only to not do it and ignore me.The scum of the earth this lot. AVOID LIKE THE PLAGUE!!!

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The absolute vermin of online gambling. Refused repeated withdrawals saying "our system is down, give us the details and we'll do it manually" only to not do it and ignore me.

The scum of the earth this lot. AVOID LIKE THE PLAGUE!!!

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Awesome website, very easy on the eye and loads real fast. For punters who only like live betting, I strongly recommend this bookmaker. They have some pretty good betting offers and offer great odds. The only issue I have with them is their customer service, their support is really poor.

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Rubbish Company misleading customers, on welcome bonus. They see everyone as people who can not understand English.please do not try this bookie, very dangerous

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Rubbish Company misleading customers, on welcome bonus. They see everyone as people who can not understand English.
please do not try this bookie, very dangerous

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Looks like a great platform. I’d play again, but it wouldn’t be my first choice. Odds aren’t as good as other providers but it has a good casino section.Looks like things have changed as it used to be a great site.

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Looks like a great platform.

I'd play again, but it wouldn't be my first choice.

Odds aren't as good as other providers but it has a good casino section.

Looks like things have changed as it used to be a great site.

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Do yourself a favour and stay away from them. you will never get your money on your winnings. no live chat, no reply on your mails.

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Among the bookies that have a well-designed website which allows for easy navigation is 138.com. The in-play betting interface is among the best among major bookies out there, you can easily find any event youre looking for. Among the promotions they offer is a welcome bonus of 10. I highly recommend this bookmaker.

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Sign-up offer was never credited, had 4 different excuses ranging over 3 weeks of "it'll be sorted in a couple of days"

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Great Bonuses, Great Customer Service.Fancied a bash on slots and saw that they had an amazing bet £10 get 50 free spins offer so took it up, went on had a little win but lost it on another game so deposited another £10 and then got an additional 20 spins! Not just that I’ve managed to use every welcome offer they have, sports, live casino and slots! No complaints at all and they’ve got great existing offers for players who stay with them.

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I will recommend this betting site. Pretty good and helpful! They have really good offers sometimes, reasons why not 5 stars – bacause of support!

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they don’t have paypal as a deposit method so only 4 stars at this point. but everything else is OK

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Received an offer via email to place a £20 bet on the champions league matches on Tuesday and receive a free £10 bet. I only had £10 in my account so made a deposit of £10 and placed my bet. The bet lost, but at least I had the free £10 bet. At least thats what I thought, until I tried to log in and found my account had been suspended. When I queried with customer support I was told that my account had been closed due to a business decision and that I would not receive my free bet. When I requested the balance of my account to be returned, they said I needed to provide my bank details in order to get my £0.50 returned by bank transfer. I told them to keep it. Totally unacceptable to make an offer, accept the bet and then not honor the offer.

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Avoid the slots promotions at all costs, they all have unrealistic wagering requirements try another site with generous promotions as they do exist i have entered 7 promotions and won zero.Also although live chat is ok you are often left hanging indefinitely in the middle of a chat with some staff being darn rude.

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Avoid the slots promotions at all costs, they all have unrealistic wagering requirements try another site with generous promotions as they do exist
i have entered 7 promotions and won zero.

Also although live chat is ok you are often left hanging indefinitely in the middle of a chat with some staff being darn rude.

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Didn’t receive my free bet and was fobbed off by a rude and abrupt customer services rep called ‘Callum’ who clearly doesn’t understand the phrase ‘the customer is always right’ and needs to work on his people skills. I’m sure I’m not the first or last potential customer they’ll lose. Should expect it from a Mickey Mouse company like these I suppose.

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Didn't receive my free bet and was fobbed off by a rude and abrupt customer services rep called 'Callum' who clearly doesn't understand the phrase 'the customer is always right' and needs to work on his people skills. I'm sure I'm not the first or last potential customer they'll lose. Should expect it from a Mickey Mouse company like these I suppose.

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Made a deposit, supose to get promotion, but instead of this I have been blocked 🙂

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