2kBet PLAYER REVIEWS(991)
Trader
10 October 2019
Comment from uk.trustpilot.com
I had 2200 EUR on my account. Whole amount I won on their exchange site connected with Betfair. They stolen the whole sum of money!!!
clive phillips
05 October 2019
Comment from uk.trustpilot.com
First they insist that all deposits are wagered so if you deposit 20 but only use 10; tough! They charge to withdraw your own cash. 50% of the online help agents haven't a clue about their t&cs and you get a different ruling each time! Avoid, avoid, avoid! Another bookie with no respect for the punters if I could give a minus rating I would. Time Trust pilot offered that option
Don Hammond
02 October 2019
Comment from uk.trustpilot.com
When they started they claimed they would lay any horse to lose 500. This is just not true. They restrict your account to minimal bets as soon asd you have won a few pounds.Like every bookmaker they are delighted to take your money but very reluctant to pay out theirs.It is very sad
Vasil Rizov
29 September 2019
Comment from uk.trustpilot.com
I have pending withdrawal request on 500.00, but I receive an email from Titanbet team that they cant successfully determine my age with the information I have supplied and ask to send Valid photo identification and Bank statement displaying the registered address used for my gaming account. Also they inform me that my account has been closed as per management's decision without the option of reopening.I send the necessary documentation but after more than 72 hours no one answer on my email. I make a phone call to the support team and they told me that on of the documents photo is not taken properly and I need to send again. I send again clear jpg photo, but Im still waiting for their response :( What to do? Thanks in advance
Joris Knol
28 September 2019
Comment from uk.trustpilot.com
Ik snap al die negatieve reacties niet zo goed. Ik ben alweer een tijdje lid van Guts en alles was snel geregeld wat betreft verificatie.Als ik een withdrawal aanvraag dan staat het soms al binnen 45 minuten op mijn prepaid creditcard bijgeschreven. Na Unibet is Guts mijn favoriete online casino.______I don't understand all those negative reactions. I have been a member of Guts for a while now and everything was quickly arranged for verification.When I request a withdrawal, it is sometimes credited to my prepaid credit card within 45 minutes.After Unibet, Guts is my favorite online casino.
Michael
26 September 2019
Comment from uk.trustpilot.com
Always had positive experiences with Jetbull, looks like morons who can't control their gambling have killed a decent website here for those of us with some basic self control. Deposits were 'not great' but solely because they almost always had a default of trying to get you to deposit into a casino bonus that you had to make sure not to select (might have been a decent bonus for all I know, I only wanted to bet on sports and didn't want this dodgy bonus!) their sports betting odds were pretty good, deposits aside from the issue mentioned were simple and fast, withdrawals were also fast and I don't remember ever having any issues with them trying to con me out of winnings when I did win. RIP Jetbull
peter smith
25 September 2019
Comment from uk.trustpilot.com
come back jetbull we love you
customer
21 September 2019
Comment from uk.trustpilot.com
I cannot fault th it s site at all fantastic.
Dave Munuhe
12 September 2019
Comment from uk.trustpilot.com
I once won with SportPesa and didn't hv trouble withdrawing my winnings. Some people claim to hv had different experiences.
D
10 September 2019
Comment from uk.trustpilot.com
Awful service.Opened an account and they refused to honour the free bet as they took 24hrs to verify my account and claimed my first bet was made an hour after they decided to cancel the offer.The bet won anyway so I decided to withdraw the winnings. They are still sat in the account showing pending and are not being released. The online chat function doesnt work and the e mail address doesnt work. Seems this is a similar experience to others. Avoid them as they are useless
Rob Wright
09 September 2019
Comment from uk.trustpilot.com
Signed up, made a deposit, got 10 pound double as promotion, won that double and withdrew winning without any problem. Although I did have to upload documents as proof of identity.
Karen
08 September 2019
Comment from uk.trustpilot.com
Amazing News - EveryMatrix casinos have finally had their licence suspended by the UK Gambling Commission - EveryMatrix is by far the worst and most ruthless licence operator in the UK market - they have profited from underage gambling, vulnerable people and Gambling Harm. There lack of empathy and understanding - is visible on online complaints littering the internet. EveryMatrix has lost many decent casinos from the licence - I assume due to their unethical practices and now finally the UK Gambling Commission is going to fully investigate their behaviour and decision making - this has not come soon enough.ANY OPERATOR that choses to profit from Gambling Harm, including vulnerable people and underage gambling - should not be allowed to continue - it is not just the job of the commission to prevent this - but these people who use gambling sites - it SIMPLE DO NOT PLAY with them AND ensure any concerns complaints you have are reported to the UK Gambling Commission - it may take months or years for the gambling commission to build up enough evidence to investigate - BUT if you don't put your concerns and complaints in writing it will take longer.SEEING EVERYMATRIX licence suspended shows operators must treat customers fairly, not profit from gambling harm or have checks in place to prevent underage gambling and profiting from Gambling Harm- IF operators continue to place profit before people - they will FACE legal action and they will go out of business.
Hollie
03 September 2019
Comment from uk.trustpilot.com
I too am having the same issues as other users, deposited 10 and took advantage of their new joiner offer and fairly won 50. After a couple of weeks i emailed and they told me to wait as they were having payment issues, after a week i contacted again and they asked for my Ids bills etc. i provided multiple evidence and answered all their questions, they referred me to another team who never got in contact and then blocked me from logging in. I wom this 50 two months ago and they have STOLEN this money from me like it seems they have with many others. Rotten company and i will be reporting them
Daniel Bejster
03 September 2019
Comment from uk.trustpilot.com
Contact zeros do not reply to emails
addiron
02 September 2019
Comment from uk.trustpilot.com
be aware casino chat live ,management ,security department customer service they are all mafia they work together as group of mafia ,they have a high quality and professional technic to milk you betweent them they always have one little thing you missed for refusing the pay out ,how simple i explain that to you ? taking money from your card as fast lightningif you were to win ?? they wont pay out,will stay pending pending if you complain ? your account will be restricted
David Joseph
02 September 2019
Comment from uk.trustpilot.com
Avoid the slots. They NEVER pay out anything. Lost track of how many deposits at minimum bet never lasts very long. Much better sites out there. I'm sure they give the standard reply how they are monitored etc. As if the average gambler could check it out. Just another ripoff.
afluffydog
02 September 2019
Comment from uk.trustpilot.com
Rubbish Company misleading customers, on welcome bonus. They see everyone as people who can not understand English.please do not try this bookie, very dangerous
Martin Motor
24 August 2019
Comment from uk.trustpilot.com
I had 2500e on my account and they closed my account, no withdrawal, I lost all my money.
Daniel Foster
22 August 2019
Comment from uk.trustpilot.com
The people who run this company are scumbags! I put a 10 bet on won 110 and tried to withdraw the money in my account. They simply wont process the payment Ive sent in numerous documents and emails to verify the account but they still refuse to release the payment.The gambling commission really should intervene and shut this fraudulent company down. Unless you want to be conned out of money dont bet with this company as they will take your deposits but refuse to pay out winnings.
Jeff Better
22 August 2019
Comment from uk.trustpilot.com
Looks like a great platform. I'd play again, but it wouldn't be my first choice. Odds aren't as good as other providers but it has a good casino section.Looks like things have changed as it used to be a great site.
David Joseph
18 August 2019
Comment from uk.trustpilot.com
Betclic casino scam. Be warned. 75 On Scruffy Duck. First few spins put me to 77, then all downhill from there. Never even landed a bonus(but so many teases) because hey, how else can they manipulate people to keep spinning if they don't pretend the game is fair? 96+% RTP? LOL. Scammers. Avoid.
dan
15 August 2019
Comment from uk.trustpilot.com
Do yourself a favour and stay away from them. you will never get your money on your winnings. no live chat, no reply on your mails.
Paul
09 August 2019
Comment from uk.trustpilot.com
Had a blacktype account for around a year and have to say i like the sportsbook a lot app is very slick decent odds customer service quick responsive although i think they could add live chat. Trustly bank transfer payments added so quicker than debit card good bonus!
Jay
08 August 2019
Comment from uk.trustpilot.com
Terrible terrible bookie. Been trying to process a withdrawal for 5 weeks. I've been verified and they keep asking for more documents.I send the documents and they wait a week to confirm and yet my withdrawal is still pending. STAY AWAY FROM THESE CROOKS.
Stephen Powell
07 August 2019
Comment from uk.trustpilot.com
Unable to contact their email address doesn't work, and withdrawal still under processing, but their website is still working ??
pweipwei
03 August 2019
Comment from uk.trustpilot.com
Made a withdrawal, never got the funds. Customer support takes weeks to respond and keep asking for bank statement in pdf Even though my bank only gives me excel version. This was about 2 months ago. Stay away.
claus
31 July 2019
Comment from uk.trustpilot.com
scam avoid. no live chat no support no phone
WG
14 July 2019
Comment from uk.trustpilot.com
Absolute scam.I opened an account and within 60 seconds they terminated it.Basically taking all of my personal information then denying my access to the account. I never even got to log in after registering let alone place a bet. There was no reason whatsoever to end the account.I raised the issue on their chat and when i began to air my concern about their falsely obtaining my personal information with clearly no interest in providing the service they were advertising the live chat person blocked all my future messages.Do not give these people any information or bank details
George
07 July 2019
Comment from uk.trustpilot.com
Terrible bookmaker. Supposedly they don't restrict but I'm always restricted to pennies. I recently wanted to take them up on a casino offer they were running. I completed the wagering but didn't receive my freespins. Thought it may just be an error so sent them an email (they have no live chat facility) they replied several days later stating I was excluded from promotions. They said I was sent an emailing regarding this about a year ago. I trawled through my inbox and spam filter to the time and day they said it was sent to me (after I had to ask them for this information and then wait several more days for a response). There was no email, they never sent me anything and then began citing rubbish to me from their default 'out the box' auto responses such as 'we have performed out legal obligation blah blah' TERRIBLE. Also this was all 100% bs since I had received promotional offers from them for months after this supposed email was sent.
Louis Girling
05 July 2019
Comment from uk.trustpilot.com
well... I signed up and deposited 25 quid with a 200% bonustransaction went through and my money and bonus funds were added.went on multiple slots but none of them worked as it kept coming up with errors and then upon contacting live chat they said i need to verify my ID for my account before im allowed to play.never have I ever joined a casino and they wont let you play before handing the sensitive documents.not impressed at all.the rating may change dependant on if they have stolen my money/unable to play
Joseph Stewart
04 July 2019
Comment from uk.trustpilot.com
After a few months of not using vernons, I received an email titled "about your vernons account". I thought perhaps maybe I had some money left in there or they were going to entice me back to play again but no..... it said after a review of your account you will be unable to ever use vernons again. I dont know who "vernon" is but he obviously does not like customers, I hope he enjoys bankruptcy when the site runs out of people entirely!
Mark Irvine
25 June 2019
Comment from uk.trustpilot.com
Say's on their website best odds gauranteed , Liars i will never be back no wonder their Bangor shop is always empty. Robbers ! Stay away is my advice.
Algis
24 June 2019
Comment from uk.trustpilot.com
This betting company is hilarious... 5 weeks waiting for my withdrawal..and all information i get - "wait one more week, be patient"...every monday same story..provider canceled payment...? So where is my money?... Highly recomend stop and never try using mobilbet..they care just about deposits to their account and makes it in seconds.. when the things turns around - no money for more than month...amazing company..
Tom
23 June 2019
Comment from uk.trustpilot.com
I would give 0 stars if i could. No customer service, no responses to emails, live chat is never online. Withdrawals sitting pending with no sign of being processed. Restricted after about 10 bets on ascot event. Service needs licence withdrawing.Possible fake 5 star reviews here tooOne trip to google will show up the amount of negative reviews and complaints on these guys, save yourself the stress and hassle and leave well aloneUpdate: did get money eventually and we all got a BS email about Severe technical issues etc meaning a delay over that ascot weekend...all the other bookies on same sports betting platform had no issue, shambles and restricted anyway so they can waste some other customers time instead
Georgi Dimitrov
19 June 2019
Comment from uk.trustpilot.com
I have bad experience with mobile bet!!!So, I won and now I want to withdraw my money. The problem is that in the withdraw menu there is only one option: via credit card!!! I wrote them more than 10 mails for the past 2 weeks to add also skill and bank transfer via Trustly(as is shown to their site) but mobile bet did not do it and even did not answer to any of the mails I sent them!!!Now I have contacted gambling commission and IBAS on the matter!
Paul Hine
14 June 2019
Comment from uk.trustpilot.com
A fair bookmaker with reasonable odds, occasional offers and a functional website.BOG and streaming of UK/Irish races a plus. Sadly I always seem to find the wrong horse but that's the joy of gambling.
Sandy Powell
14 June 2019
Comment from uk.trustpilot.com
Easy enough to use. I like their site and casino.
Patrick Pamment
14 June 2019
Comment from uk.trustpilot.com
They're a pretty damn good bookmaker. Odds are reasonable, though nothing to shout off the rooftops about, and there's usually a decent array of offers available (extra places on the races or golf; enhanced odds on football etc).Their deposit and withdrawal processes are also very easy to understand. Overall it's a good service as a bookmaker.
Richard Hayes
04 June 2019
Comment from uk.trustpilot.com
BetClic is the worst bookie I have ever encountered. My account was limited to less than 5 euro every 24 hours for no apparent reason. I was literally baffled as to why they restricted my account, because I won just a few small bets after the first week or two of opening my account - it's not like I was some pro gambler raking in thousands, or playing unfairly. I don't think I even made a profit to be honest. When I asked why it was limited they told me it was under their discretion and refused to look into it. A big F you to BetClic and its owners, I hope this bookie gets shut down. Save your money and go to a proper bookie that treats its customers with respect.
Matt Womble
28 May 2019
Comment from uk.trustpilot.com
wont accept proof of address because its not a high street name bank. but its exactly what they asked for a a4 print copy showing all 4 corners of a bank statement within 3 months , which it is. all i can say is if its this hard to verify yourself imagine the challenges when it comes to withdrawing
Morgan
24 May 2019
Comment from uk.trustpilot.com
I tried a new site and they introduced many new markets for other sports, which is amazing, my verification process was very quick and withdrawal processed smoothly
Kleo
23 May 2019
Comment from uk.trustpilot.com
They have not paid my money for several months. Support for weeks repeats a fairy tale about technical problems. They do not want to pay my money.
Joe Boardman
22 May 2019
Comment from uk.trustpilot.com
I would give no stars inplay is well behind so you have lost before even putting bet on I was looking at bet365 same time as bet21 and the match had finished about 13 seconds before bet21 so that means I play betting is a scam
Charlie
20 May 2019
Comment from uk.trustpilot.com
I can not say anything bad about this company, will continue betting with these guys. One of the best sites in the UK.New Promotions are excellent.
Alina Stefan
02 May 2019
Comment from uk.trustpilot.com
Very bad experience, dont even try!
kylie
20 April 2019
Comment from uk.trustpilot.com
So I played on jetbull yesterday and I collected a bonus top up 20 get 5 pound bonus so I played and never touched the 5 pound bonus i was lucky enough I won over 600 pound on one game and had 17 pound to wager so I did so and once waged I was on 600 pound so jetbull took 550 pound and left me with 50 pound never in my life have i expicanced somting like this I've played so many online casinos and if he lucky to get out the wagering the money should be yours I didn't top up 20 pound to win 50 and my 550 just went into thin air and you rob people as u no not every1 reads the t&cs so even if i deposited 50 pound and got a 5 pound bonus once I waged it u would only leave me with 50 pound that u deposit it makes no sense somting needs to be done as this is not fair people dobt depsit 20 or 50 pound to win what they deposited STAY WELL AWAY IF YOU WANT TO WIN MONEY AS THIS CASINO TAKES IT ONCE U DONE ALL THE HARD WORK OR WAGERING IT YOU SHOULD BE ASHAMED OF YOUR SELF NO OTHER CASINO I HAVE PLAYED DOES THIS ONCE U WAGER THE MONEY IS YOURS BUT THIS GUYS TAKE IT DO NOT PLAY AT THIS SITE!!!!!
Richard
15 April 2019
Comment from uk.trustpilot.com
Bet Bright didn't take horse bets now all staff are on dole What did they think would happen Good riddance to them
Kyle Gambles
04 April 2019
Comment from uk.trustpilot.com
Great Bonuses, Great Customer Service.Fancied a bash on slots and saw that they had an amazing bet 10 get 50 free spins offer so took it up, went on had a little win but lost it on another game so deposited another 10 and then got an additional 20 spins! Not just that I've managed to use every welcome offer they have, sports, live casino and slots! No complaints at all and they've got great existing offers for players who stay with them.
Stel
04 April 2019
Comment from uk.trustpilot.com
Lowlifes. Whether it's Expekt, Betclic, Betclic and Expekt, or Expekt and Betclcic. Whatever...It's the same bunch of pitiful, petty, sadists.
Ivan
11 October 2019
Comment from uk.trustpilot.com
Okay site, okay software. Sometimes the table has already started but mine is still loading. Lose 1 1.5 BB before getting seated and loaded in.Withdrawals compared to other sites take too long imo (already verified) to a ewallet(much better?).To be verified it mmmmalso took them some time (1weekish).This site needs to step up to the industry standard in regards to a few things but 3 stars for the action available. Still have yet to receive a withdrawal or any confirmation. I'd recommend a few other sites before this one after my initial times playing here.
Okay site, okay software. Sometimes the table has already started but mine is still loading. Lose 1 1.5 BB before getting seated and loaded in.Withdrawals compared to other sites take too long imo (already verified) to a ewallet(much better?).To be verified it mmmmalso took them some time (1weekish).This site needs to step up to the industry standard in regards to a few things but 3 stars for the action available. Still have yet to receive a withdrawal or any confirmation. I’d recommend a few other sites before this one after my initial times playing here.