888 PLAYER REVIEWS(767)
Gavs
28 October 2021
Comment from uk.trustpilot.com
Another bookie happy to advertise good odds and perks but unwilling to lay unless your a mug. 1 maximum bet says it all. Hides behind responsible gambling banner making you jump through hoops with documents, bank statements, P60s, wage slips, pension statements etc which will take months only to be told you can bet on the casino which I never have or never want to or you can bet a 1 on the horses, very responsible!
Adam Jones
28 October 2021
Comment from uk.trustpilot.com
Never ever have I had my money kept for a non-runner. Absolute joke! Bunch of thieves!
Becky
28 October 2021
Comment from uk.trustpilot.com
Horrendous company. Rob, steal and cheat their customers.Stole 200 off me claiming they forgot to turn a market in play and so voided bet. They have no contact telephone number, no email address but only a sh1tty Live Chat service staffed by foreigners who leave you waiting 30 minutes for a reply and don't understand English.Yes the company is that bad!Betfair and Paddy Power are run by the same people so stay clear of Paddy Power aswell.They are forced to advertise heavily on TV and Radio as no one has a good word to say about them, so they are looking to prey on the naive who have no idea how corrupt and unscrupulous they are.Do NOT join Betfair or Paddy Power as they will take your money and try to ruin your life. There is no proper regulation in the industry so they behave how they like, (see Football Index saga where over 100 million was stolen).
alex
27 October 2021
Comment from uk.trustpilot.com
New to this site and wished I had read reviews before hand. If you like a spin on slots then stay away from this money grabbing con merchants after just a few deposits, the spins were so bad I closed my account.
Justas
27 October 2021
Comment from uk.trustpilot.com
I have been with them for around a year and only had great experience. Withdrawal times and process is brilliant and I always will have respect for companies who handle transactions trouble free and are responsive.
aaron bishop
27 October 2021
Comment from uk.trustpilot.com
What a great start with bonuses, then a week into the site I placed a bet and it deducted the balance said the bet was placed. I come back half hour later thinking I won and bang no trace of the bet and my stake given back. I contacted them and their response was, we are sorry have a good night and your stake was given back to you. Wow so generous and caring. Also Sportnation I hope you respond to this and Ill throw the transcripts in for you too.
rajender
27 October 2021
Comment from uk.trustpilot.com
It is really good, as I am using it from more then one years now, but the only thing which I am facing now days that whenever I am trying to deposit they keep my miney on hold for long tym as in for more then 10 days this is not acceptable, it is my money, yeah but all the other things are good, yes sometime they change bet as well but now onwards I have start taking screenshots, the only concern is deposit money sometime get stuck which they use to credit back after a long time, so mine is still stuck and waiting to be get credited in my account. When I asked for compensation they denied and now these days chat support is pathetic
King Lewi
26 October 2021
Comment from uk.trustpilot.com
So this is probably my 3rd or 4th moan about this terrible Casino! I complained in about may/June about playing Gonzo megaways and being 1200 down with no bonuses or features! To finally get one and receive 80 from it. Got the usual generic message about the RTP and what not! Anyway we are now nearly in November and havent had another bonus since on that slot or taken any money back from these lot. I have a limit of 50 a week and only play this one game! These lot are scammers! Dont be like me and keep getting robbed! Go else where! these guys are legal criminals!!
Paws
26 October 2021
Comment from uk.trustpilot.com
I had took a break since February. Logged back in today .. no issue .. deposited .. no issue. Went to play and its saying it looks like Im logged out so cant play. Chat was answering for a few mins then kept logging out. Says there is 1 person ahead of me the last hour.
brian
26 October 2021
Comment from uk.trustpilot.com
Excellent service with quirky offers which always make me laugh. Great odds and very well laid out website, will be using instead of William Hill.
Col Stones
26 October 2021
Comment from uk.trustpilot.com
Good odds. Easy to use site.Could have more promotions.Reward points could be more generous.
Mark Lowden
26 October 2021
Comment from uk.trustpilot.com
Shocking withdrawal process I won200 they told me they have to do a bank transfer as was not going through the other way so this is now the 10th working day and still not received I payment .all I am getting from customer service is that they have forward this to the relevant team for the 4th Time I might add . Please avoid
Liam
26 October 2021
Comment from uk.trustpilot.com
AVOID! I've been betting with these a week, had a few winners, made a few withdrawals, account gets locked and asked to verify. I send my documents in as asked. All this time though my account is locked so I can't use it, over a day later nothing still. Asked to withdraw my funds as I had done nothing wrong, ghat request got ignored. I have money in my account but can't access it. I have some shocking reviews, the fact you have to buy or earn best price on horses is a joke. It was ok ish untill I started .among withdrawals, oh and I was told its with the safer gambling team aswell so if you like a bet on your day off do use these because if you place more than 1 bet it's makes you look like your not in control and they review your account to make sure you can afford it. I will be withdrawing funds and closing account as soon as I have access again, when ever that will be.
Tyler
25 October 2021
Comment from uk.trustpilot.com
Used the app for a short while then changed over to sky bet mainly for the reason of fed up of waiting 2-3 days for withdrawals to go into my bank. Come back to place bets this weekend put money in my account and on my bets then was restricted from using my money in account and accessing my bets and now have trapped money in my account that I cant access because it says I need 3 forms of id to verify my account which has already been done. Dont use this app much better off using mainstream betting apps.
Jay Davies
25 October 2021
Comment from uk.trustpilot.com
As most of the other reviews here have stated, Leovegas are quite happy to take your money but the second you try to take any back they hit you with a million different requests for verification and reject everything you send.Sent an image of my card with all details needed, they rejected it because all 4 corners could not be seen they could.Resubmitted the same image and the next time it was because my name wasnt on the document it was.A different customer service agent replies to every message you send, and they either dont read what you send or reply with contradictory information in comparison to a previous reply.Couldnt have provided more evidence to prove who I was but it didnt matter, after 3 weeks of arguing I played through my balance and closed my account - which means they won but I was sick of fighting it.My advice is just dont join in the first place.
Lewis phillips
25 October 2021
Comment from uk.trustpilot.com
Bonuses are goodPayment to bank is quick ish (few days could be speeded up)Odds can be better, the gap between for and against is to large. Eg 1/200 and 22/1 in the cricket is awful.Thats about itRegardsLewis
Andrew Jackson
25 October 2021
Comment from uk.trustpilot.com
Excellent service, good website
Richard Alec Gillett
25 October 2021
Comment from uk.trustpilot.com
The website is well designed and easy to navigate. Some of the offers can be a little too complicated. But overall a good company with some decent odds.
Stepehen Tague
25 October 2021
Comment from uk.trustpilot.com
I joined 888 casino a few months back sent several emails and messages but no reply what so ever. Terrible customer service with no online support. All i wanted to know was about bonus when joining and your verification but nothing no replies absolutely shocking. Never ever had that happen before and yes it was the correct email address too. Stephen Tague
Ben Henry
25 October 2021
Comment from uk.trustpilot.com
When I first used this site I found it satisfactory but obviously far below the main sites like bet365. What I liked about it was it has a decent loyalty scheme where you earn points on every bet and these aquire over a short period of time to a decent free bet. However, this site dramatically changed when I started to do well and have a bit of luck. I managed to build my balance up to over 2500 with some very lucky football bets and after a lucky weekend I went to put on a Monday night accum only to find my max bet allowed was 1p, yes 1p. When I contacted them initially they said it was their traders and nothing to do with customer services and then after some gentle pushing they quoted some small print about basically they can do what they want. I asked for one reason why they were doing this and their response was that they were unlikely to revert any changes made. Bunch of amateurs and it was clear by my betting pattern that I simply got lucky and if they had have done the right thing they would been on the right side of me in a short space of time, STAY AWAY.
Taner and karolina
25 October 2021
Comment from uk.trustpilot.com
False advertisement. If I could leave a photo here I would. Signed up lost my bet and got no free bet as stated I would on sign up. Sad site Sad treatment. Sites like this are obviously on there way out. Not worth the headache and unusual odds on games somethings not right here. In my opinion.
Marcin Polar
25 October 2021
Comment from uk.trustpilot.com
I will just basically say what everyone else did.Scamm and rigged games.6 different games deposit to play each not even a one bonus all games catching errors just to interfere with you getting bonus.They scumbags should be prosecuted.They deserve proper fee from gambling commission like some other sites.Hopefully soon it's going to happen.Karma is always coming back and I'm sure those shameless thieves will pay.Highly recommend to avoid those thieves.Shamless without any qualities or dignity.
No
25 October 2021
Comment from uk.trustpilot.com
Impossible to unsubscribe from daily spam on the phone. I never signed up for this and it tells me I have to log in to unsubscribe, but I don't have, and never made an account
customer
25 October 2021
Comment from uk.trustpilot.com
Innovative and irreverent with great odds.
Ken Talbot
25 October 2021
Comment from uk.trustpilot.com
On par with virgin . Basically robbing bast...s there online help is a joke all they do is refer to the gaming platform and how fair it is ... 60.00 deposited to gain a bonus which paid 40p ... mmm yes that's fair .. all there games are run through the Gibraltar platform ... the worst of the lot by far ... they will Rob you dry .. disgusting site . Stay away . Stay clear
Craig
25 October 2021
Comment from uk.trustpilot.com
Excellent company great odds and good offers
Anthony
25 October 2021
Comment from uk.trustpilot.com
Nice straight forward lay out and works at a decent speed. Some decent offers too
Mr Williams
25 October 2021
Comment from uk.trustpilot.com
Again.... Just reading these reviews it makes my stomach curl..ive had an account for over a year, provided id to depsoit! not used it in a while, had a little bonus.. Managed to turn it into a substantial amount.. No surprise I withdraw then my account is restricted and I cant log in, ive sent all the documents they asked for... Id, utility bills, photo holding id, 2 phone verifications.. A week on since withdrawing and im still none of the wiser and just keep getting fobbed off! 24/48 hours it will be sorted I keep getting told.. Documents have all been approved... its a joke! so frustrating!! Dont answer emails back... username taz140688
David
25 October 2021
Comment from uk.trustpilot.com
I think its a decent site but needs a good app
Mr heyer
22 October 2021
Comment from uk.trustpilot.com
Why do people complain about 888.com ? U only have to look on here to see they rig and fix their slots , the games pay out next to zero so why do they still then play with 888.com , they must be stupid, I closed my account ages ago , it took me less than 10 minutes to work out they rig their slots , they say oh no its not us its the game providers , well actually the same games anywhere else on other sites actually pay out with half decent wins and bonus features , so if anyone is reading this don't bother , 888.com also pay gambling review sites to rank them as being a top casino when actually they are at the bottom of the pile
Green Tips
19 October 2021
Comment from uk.trustpilot.com
Worst casinos belong to 888. Im a gambler I understand that casinos are pot luck. But pot luck doesnt exsist at 888. Been with them for years and not one notable win, lost so much money with them as they pay out next too nothing.
Raja Khan
13 October 2021
Comment from uk.trustpilot.com
Their customer service is is no good you can say severely bad and they they steal your money I called them to enquire about wagering bonus they disable temporarily my account I have 750 pounds inside I raise enquiry they said we will solve it in 72 hours but now 8 days passed no response this is disgusting don’t use they are cheater
luke wallington
12 October 2021
Comment from uk.trustpilot.com
Would not even give this website 1star this is one of the biggest scammers for years loss of personal information fixed games rigged slots and error by connection please void void void
foster
09 October 2021
Comment from uk.trustpilot.com
This website has rigged casino to the core,the lowest RTP in almost all industry,Sports odds are very low,slow withdrawls also.this website is a borderline scam it should be shut down from internet.They are as bad as binary trade option websites.Almost everybody loses here in long term.They made billions with this website their owners also bought william hill.
ymingo
05 October 2021
Comment from uk.trustpilot.com
Company is a joke. They offer a "registration bonus" and a "welcome bonus". Neither have been credited, no response from support. Blatant false advertising.
Lisa Tsang
03 October 2021
Comment from uk.trustpilot.com
I opened 888 account with €100 saying I get €100 bonus but I never got. I send my passport to Verify my ID they didn’t accept it so I play won €700 but was not able to take it out. They stop my account and don’t let me withdraw my money out. They keep all my money . Robber send them 100’s email to solved but same email reply and nothing was done . It’s over 3 weeks now. Still waiting for my withdrawal.
David Smith
01 October 2021
Comment from uk.trustpilot.com
Sadly everyone is right, pretty appalling, deposit obviously they match you then lose that in a matter of minutes, however then you get the free 88 🤣 I played 11 of the 88 i won 45 so it then said I couldn't play those spins any longer because 🤔 well I don't know why. So then the 45 was randomly turned into 10 cash bonus, bonus for 888 because you can't collect it, so inevitably in seconds i lost that and then the 77 bonus i thought I had left had disappeared??? Hhhmmm all seems dodgy to me, however que the " dear dave I'm sorry your experience wasn't wh........blah blah blah" do yourselves a favour guys stay clear!
chris brown
28 September 2021
Comment from uk.trustpilot.com
This is the worst company I have dealt with. This has been going on for weeks now. I have a question about a transaction but 3 weeks later NO ANSWER. I have phoned how many times i've lost count. It's a very simple question that nobody bothers to answer. Please do not gamble here if you do they will try and riggle out of paying you with questions just to delay/not pay. They work in an office with many operators but no managers?? They through you off the site when they feel like it. They log you off in the middle of a hand so you lose. Disgraceful support that cannot help whatsoever. Disgusting company. 3 weeks still not sorted. BE WARNED
Hieu
26 September 2021
Comment from uk.trustpilot.com
got pair of AA 20 time, and nomatter how i played them, going all in, or zlow call, i allwayz get beat by ztraight, 3 of kind, fluzh and all kind of bad handz like j 3 ofzuited and they hit the fluzh with one card, i literally only lozt with pair of AA, eveen i went all in with AA againzt 10 10, they hit the 10 and get tripz, itz weird 888 they want you to play bad handz to win, cauze i zee alot of bad handz winz over zuper good handz, i dont get it, 888 make me think i dont know how to play poker i feel like.
Sumon Roy
24 September 2021
Comment from uk.trustpilot.com
I did withdraw somemony on 18/09/2021 I still didn't receive the money yet I trying to call 888 costumer services they told me to upload my I'd and bank card however I did exactly how they say but still not processing for that I called again in customer service no one can tell me what's going on they just saying my bank card it's not valid, it's just jokes for me because same bank card I used for PayPal and I used PayPal account in 888 deposit. It's really not expected from 888 it's really make me insecure with you guys, I did play with lots of other online casino never have to face this kind of silly thing, can I have attention please form management team if u can take seriously my matter as quick as possible resolved my problem because they way we will never trust 888 to play
jackpalance1
21 September 2021
Comment from uk.trustpilot.com
The games are truly shocking try Coral or Ladbrokes at least you’ll get the odd win here it seems really fixed 👌
john branchett
18 September 2021
Comment from uk.trustpilot.com
Absolutely rubbish casino.conveniently log you off when Winning. Customer service is the worst I have ever encountered. They cannot understand plane English. 25 emails still not sorted. DONT GO HERE
Eileen
17 September 2021
Comment from uk.trustpilot.com
Horrible slow website. Use code Luck which didn’t work so tried live chat. Maurius G was the most unhelpful rep ever. Took ages to respond, wanted screenshots even though he could see my deposit history. Gave up and closed account. Maurius g seemed almost gleeful doing this! No customer care. Slow clunky website. Avoid!
chris brown
14 September 2021
Comment from uk.trustpilot.com
DO NOT PLAY HERE. They owe me money that they will not pay. Customer service is the worst possible. Like robots out in Romania. They cannot answer any questions. No customer service as its closed all night. They through me off a table in the middle of a winning hand. and logged me out for 6 hours yes 6. I have multiple devices and I could not log into either. There was no downtime on their site. They also logged me out of my account in the middle of a hand. I then had 2 aces that i split and they skipped me. Lost my bet. Who splits two Aces and doesn't take another card???I called again and they offered me 10. What an absolute joke of a company. I then went to 32Red and the customer service was excellent and don't RIP YOU OFF. AVOID
Andy Mason
14 September 2021
Comment from uk.trustpilot.com
Very Poor.. it’s the only site I know that you deposit 30 get 30 bonus get to 150 and be told your now playing with restricted funds and Nope you can not withdraw any. SkyVegas.. virgin games.. Mecca and Gala much better
Alan Taylor
09 September 2021
Comment from uk.trustpilot.com
The win rate started off pretty good on this site but after they lure you in, they will rob you blind. They will say this is a random number generator but how do we know…. There is something very dodgy about this lot. They claim to care about responsible gambling but offer shiny promotions that will just leave you chasing something that will never come. I can’t wait for the “have you been ripped off by 888” adverts so I can show the deposit to win ratio. Best advice is go elsewhere.
dark shadow
07 September 2021
Comment from uk.trustpilot.com
I spend there money nothing gave me you understand me when you put like 500 pounds and just pressing and no even going up to 510 never. Never bonus in the game and in the end they block me from 888. - 10000 stars to this online casino customer services no good.
Nigel wilcox
29 August 2021
Comment from uk.trustpilot.com
No wins, I’ve been playing nightmare on Elm st for a few months now, playing 20p spins, I’ve deposited quite a bit and won nothing, there is no way you could spend this much money without a win, now the reply will say the game is random number generated? You can’t spin that amount of times and no decent win, I play on another site and the wins are a lot better, I understand that there is only one winner (888) but really, you seriously need to look at yourselves. Do not play with this company, the odds of winning anything are appalling. STAY AWAY.
Stephen
26 August 2021
Comment from uk.trustpilot.com
I’ve been on 888 a year now, only ever played the reels, specifically Gonzo megaways, always been an enjoyable game at the beginning win % was good not great never won more than 1200, obviously it takes a lot to get that win (2bets each time). But recently it feels something has changed dramatically, algorithms, or some one has turned the win tap off, I’m literally throwing money away with no features, no spins, no returns. straight wins range from 20p to 1:40!! It breaks me to see such poor return when 500-700 has gone so quick. Feels like a sad rip off now, nothing to enjoy anymore, no possible big wins, with a global audience of gamblers and the best you are doing is 40p average wins, yes it definitely time to go elsewhere after a year! Don’t bother chasing it it’s not going to happen with 888 slots?
Ciontolac Bogdan Laurentiu
29 October 2021
Comment from uk.trustpilot.com
I'm coming back with a review for grosvenor slots.After losing 400pounds + I've deposited 300 more. The same robbery happened. Stake 20 p=40,1.20 after 14-15 free spins. Stake 50p,1 pound=2 pounds after free spins. If this is not robbery, what it is then?Regardless of the noncence that their slots are regulated by I don't know who they are ripping people off.
I’m coming back with a review for grosvenor slots.After losing 400pounds + I’ve deposited 300 more. The same robbery happened. Stake 20 p=40,1.20 after 14-15 free spins. Stake 50p,1 pound=2 pounds after free spins. If this is not robbery, what it is then?Regardless of the noncence that their slots are regulated by I don’t know who they are ripping people off.