888 PLAYER REVIEWS(790)

Zach
12 June 2021
Comment from uk.trustpilot.com
They waste your time like crazy, customer service just says irrelevant things to get rid of you or not give you bonuses you qualify for and doesn't even listen to you, one of the worst customer experiences I have ever experienced in my life.

Gary
07 June 2021
Comment from uk.trustpilot.com
Please DO NOT join this site, legalized robbery , slots the worst ever by far , try skybet , decent site and don't forget to set a daily limit . Example of 888 , 300 spins , 1 bonus chance , won a massive 0.90p, least Dick Turpin wore mask .......

President Adamo
07 June 2021
Comment from uk.trustpilot.com
Avoid this site. Just like 32red, low payouts and even slower withdrawals. Go with Skybet or Virgin, withdrawals are within 2 hours.

customersteven
07 June 2021
Comment from uk.trustpilot.com
At last finally paid up after 36 emails 23 images of passport 28 image of Bank card after posting nasty revues on several sites threatening them with court and gambling commison gave my opinion with some choice words and challenged them to sue me so I could have my day in court flabbergasted with there reply saying they have closed my account due to comments I have made and will not be able to join any of there sites in future are they real yea wot are they comedians or just deluded wot make them think I would ever rejoin the fraudsters I would sooner be bittan by a rattel snake I'm just glad to be rid of them remembert not togive up wot ever give them hell they won't do owt to you beucase they no they are breaking the law scammers good riddance

Simon C
07 June 2021
Comment from uk.trustpilot.com
They withheld 2 withdrawals for 2weeks asking for every kind of ID known to man ,I would get an email asking for my passport which I sent then the next day it would be my bank card and the next day would be bank statement and then the passport would be rejected because they didn’t like the photo ,it’s a shame because the site is quite good but in my recent experience steer clear

DANIEL I JONES
04 June 2021
Comment from uk.trustpilot.com
Avoid this site for slots. You may win abit when you first join but after that its loss after loss. You put more in than you actually win back! Bloody scam!

FallenFromMace
04 June 2021
Comment from uk.trustpilot.com
As with many of the reviews on here, mine is about an enormous lag between hitting withdraw and actually seeing the money. I've waited almost two weeks, been told on four occasions that my winnings would be with me "that day", only for them not to arrive and when I've pressed on what the problem is I have been told it's been "forwarded to the appropriate team" who have, of course, 72 hours to look into it. The customer service is polite but not rooted in any knowledge as to the situation you're trying to address and they clearly don't have any sway in making anything happen. I did email their operations team who haven't responded either. If you're looking to open a new account, I'd strongly advise avoiding 888 - the systems are clunky and it has quite obviously customer service flaws, which are very frustrating. Try Paddy Power, Bet365 or Sky Bet for an all round better experience and much faster withdrawal time. This lot are useless.

customersteven
03 June 2021
Comment from uk.trustpilot.com
Complete jokers and fraudsters been trying to veryfie my documents for 3 days Bet888 casino except first time bett888sport reject them now 11 times same documents just keep coming back with excuses bloody disgracfull customer wouldent even give them 1 star they are withholding money of mine after 27 email 12 times sending documents 3 days still coming back with excuse after excuse I sent it surprising I veryfie on bet888 casino veryfie first time but not surprised cos I have no money in that account but Bet888 ow me 120 pounds tried veryfieing 12 times now reject documents every time a coincidence or wot complete thieves and lies avoid at all costs Again pathetic genarted reply from there costomer serves robots same crap the contact to investigate are the same robots iv spent 3 days and 27 emails and 12 passport photos to get same answear rejected don't treat me like a 2year old I'm not one of your scamming robotic puppets with your hand up there arses controlling as I say I have cancer and if its the last thing I do I will expose these criminals beware of the unscupilus crooks take me to court for slander I would love my day in court to unmask these crooks for decent people who like a flutter shame on you

jordan jeffries
28 May 2021
Comment from uk.trustpilot.com
I write honest reviews. I'm a bad gambler. I love rainbow riches.love the pots and spins. I've been on hundreds of sites. This started off not the best but it did pick up and every phew deposits I would get a fair game. I won 3 thousand,I thought it was a scam but the money came through and then played alot more and won another thousand and so on. Not one site had done this with me so I've got to give credit where it's due. I move on to other sites and timed out of those account which I wish I never did. I'm sticking to this account and happy with it

Dave Kennedy
28 May 2021
Comment from uk.trustpilot.com
The worst betting site ever. Maybe they should spend some money on a decent gambling experience rather than on marketing. Their customer retention must be one of the worst going.

customer
25 May 2021
Comment from uk.trustpilot.com
888.com are fraudsters, they do not honour their Bonus promise. They look for any excuse not to pay. When you complain they send you round in circles with pre-planned responses. I am sure their response to this will be a conveyor belt response, check their responses to other reviews. Their poker site is very poor quality with almost a guarantee of regular bad beats. Do not waste your money at this site, there are much better ones out there. You will always get an automated response to your review. They then send you an automated response to go to their help site and look at frequently asked questions, absolute waste of time. As you can see below is their off the peg response which is identical to all their other responses. They tell you to contact them, when in fact it is just a link to start their nonsense complaints procedure all over again to waste more of your time.

"Dainius Stirbys"
25 May 2021
Comment from uk.trustpilot.com
I joined 888 and while I was losing my bets and slots was all good, no issues at all. But when I won 3 horses at higher odds and straight away they limit my stake to 0. They awarded me for winning at high odds 5 free betvas well which I cannot place because of limit to place a bet at 0. I contacted support to ask what is that. they told they dont know, maybe my some betting patterns. I couldnt understand what patterns. what I casually do is few single bets on horse or football and trying luck with slots as I dont understand poker or other stuff like black jack. avoid this bookmaker. after a week still feel that I was cheated. they will keep you while you lose, but if few times will win they wil restrict you. dont waste time

Robo Ran
19 May 2021
Comment from uk.trustpilot.com
Avoid any betting sites guys!!! Same with this one !!! Scamming and lying to people !!!!

JuSti
14 May 2021
Comment from uk.trustpilot.com
Such a bs hands when playing as or against chipleader. Also remember if you are dealt pair, someone always has better if not AA for you

Dbegehe
14 May 2021
Comment from uk.trustpilot.com
Won a hand worth 80 pounds and the app didn't cash it. I'm pretty sure i won't see my money ever but the app is no good !.

Robert Patey
11 May 2021
Comment from uk.trustpilot.com
I've been playing here for over three years here's my honest opinion of this site now mind you i only play poker but from everyone's opinion about the slots and betting side of it i guess it's all the same you will go on 4 or 5 month losing streak's then win for a couple day's and cash out like any normal person would to get some money back as soon as you do that you go right back in the 4 or 5 month losing streak again then win a couple days again it's been rinse and repeat for 3 years for me they spew the garbage that there rng is all random but yet you can never randomely go on a winning streak its all losing streaks so i decided to close my account for a month to see if things would change and nope right back to losing i messaged live chat to ask why this is what i was told by live chat THE END GAME ON THEIR SITE IS NOT TO WIN ITS TO HAVE FUN!!!!!! and yes i have the screen shot..... so if you want to just give your money away and HAVE FUN as they call it this site is for you....

Edd
10 May 2021
Comment from uk.trustpilot.com
Company took ages to repay my winnings into my account. So much so I complained and was given a free bet. But i messed up the free bet and immediately contacted them to ask them to update it (this was about 4 hours before the first bet was to take place). Got no reply. Emailed again after the first bet saying I gave plenty of notice for my bet to be changed and then they emailed me to say they wouldn't refund me. Useless on all counts.

Ccc
05 May 2021
Comment from uk.trustpilot.com
Worst casino ever , i play om different platforms But like this i didn’t see .. i made deposit of 3k in one day and the biggest win was 300 on slots , the net was 10 Per hand .. this is not the first time so keep it like this 888

Damian Reeves
05 May 2021
Comment from uk.trustpilot.com
How this site even operates is beyond me you have to try it to see how bad it is truly terrible

Baggio
03 May 2021
Comment from uk.trustpilot.com

Emma
30 April 2021
Comment from uk.trustpilot.com
Please do not play here. I gave this site the benefit of the doubt. I uploaded 300 and spun at 4 and I won not once the highest I won was 0.80p I got the bonus and received nothing. Please do not play here. The reviews are completely true, this is the worst site I have ever been on. You will win the first time maybe the second time if your lucky then you will be robbed for every single penny. The live chat is absolutely useless. Oh and it takes about 3 days to actually receive anything you may be lucky enough to win. Absolute joke. Please listen to the reviews I now have realised it’s not bitter people who have lost money it’s this site.

cottoncandyquenn Fagan
28 April 2021
Comment from uk.trustpilot.com
Good selection of games and poker, I have put about 150 in so far and the payouts are terrible, takes ages to get a bonus and when you do it returns very little if anything at all, william hill was better for the slots

Consumer
25 April 2021
Comment from uk.trustpilot.com
Again and again BIg stack calls with any two and beats short stack better hand as long as it’s all in pre flop the RNG will favour the big stack just look for yourself and you’ll see countless screenshots you can predict it every time join a different site this one is fixed, when you think about it makes sense get the short stack out and they can join another tournament keeps the money coming in

Ali Rashid IV
25 April 2021
Comment from uk.trustpilot.com
Good app and fast payments, thank you!

Ccc
23 April 2021
Comment from uk.trustpilot.com
Have more then 1.5k deposit and i didn’t see nothing , good to know , and i see i’m not the only one who have problems with them .

Jay Lz
23 April 2021
Comment from uk.trustpilot.com

Nick Cisternino
21 April 2021
Comment from uk.trustpilot.com
am a VIP player. cashed out $1463 and no money has been sent for 1 month now. They say they cant trace funds that they sent. Joke. back and forth with emails. Huge waste of time. nokwon34

Kevan
20 April 2021
Comment from uk.trustpilot.com
Stay away from this thieving site. I opened an account, depositing 155 over a few days on one of the many gaming sites they own ( Electric Spins). Not knowing 888.com held the rights to this site, and having self excluded from 888.com direct, my Electric Spins account was frozen. This site now by law must refund me my deposit. Easy I thought....what a joke.Having emailed back and fore for a month, my refund has been processed ( bank to my online account) Apparently there is something wrong with my card( The 1 they took my deposits from) Must be your bank.... I have phoned them and they have not seen sight nor sound of my money from thieving 888.com. so now have no choice but to report to Gambling Commission. No doubt I wont see my 155, i was conned....PLEASE STAY AWAY FROM THIS SITE. DONT BE ANOTHER SCAM VICTIM

barry cowlbeck
13 April 2021
Comment from uk.trustpilot.com
Dont bet with this company...big mistake if you open an account

Susan Cowan
13 April 2021
Comment from uk.trustpilot.com
Terrible site, one of the worst i have played

Marianna Butacu
10 April 2021
Comment from uk.trustpilot.com
Very bad customer service Do not even think about to try having a chat with customers service . Having a winning settled bet the money still don’t show on my betting account. I was waiting in queue 3 times in row to get in contact with a live agent but no chance, I get logged of all the time after 15-20 minutes Do not touch!!!!

Alex Ghergut
08 April 2021
Comment from uk.trustpilot.com
Scumbags! The random hands generator of 888 is not so random or they are fraud. Favorize casino players! F*c* this poker platform. Never come back, stay away if you like to play poker with your iq level not luck level.

Mark
05 April 2021
Comment from uk.trustpilot.com
Terrible company and terrible site and far better companies out there with far more better opportunities since the new site the betting options are terrible. their customer service is the worst I ever experienced and as for responsible gambling well they don’t care but use it an excuse to close your account when you hardly ever use them. Anyway AVOID AT ALL COSTS use BET365 or UNIBET far far far superior

Stephen Davies
02 April 2021
Comment from uk.trustpilot.com
this has to be the worst site I've played on they won't even let me put a double on tried all different amounts from 100 to 10 5/1and 6/1 this is a sham will go back to my original bookie, this site is for people who will bet 1 a race what a bloody joke will close my account once my current bets are finished you only got one star because there's not a option for zero stars

John B. Evans
24 January 2021
Comment from uk.trustpilot.com
Don't ever think of 888.com, they'll robe you. They are gonna take your money in name of investment and you will never be able to take that back. It's not that easy. But, There are powerful people behind this website. I suggest you take a look. (BTCinterest . Live)

Kyle Woodcox
22 January 2021
Comment from uk.trustpilot.com
I have spent thousands of dollars and been a loyal customer to 888 for many years. I was shocked to find out that they randomly closed my account out of nowhere!!! I have messaged 888 multiple times after waiting weeks they responded telling me to message responsible gaming.... I messaged them and they took forever to respond and when questioned all they say is my account was temporarily closed for responsible gaming reasons... no answer as to why I asked why because I have done absolutely nothing wrong and all they said was it is associated with other accounts that have been closed for responsible gaming reasons ... This is not a reason and has nothing to do with me... I'm so confused and can't believe they would treat me like this after being a loyal customer for so many years... I'm pissed!

neil brooks
17 January 2021
Comment from uk.trustpilot.com
Followed their instructions for welcome bonus but didn't receive. No customer service when I made a query about it. Very poor!

anthony harris
17 January 2021
Comment from uk.trustpilot.com
No bonus, despite asking and being promised it would be added, another bunch of cheaters, disgraceful the way they treat customers

Anna Mzs
16 January 2021
Comment from uk.trustpilot.com
I had won money and wanted to cash out; I had send in all my documents my DL front and back and a recent cell phone bill I gave all my documents and I get an email saying I need to send in my passport ???? I DONT HAVE A PASSPORT .... it doesn’t seem like they will pay you out; I am a online gambler and I have accounts with many other online companies that never had any issue of my documents and paying me out. But not coming back here unless I wanna throw my money away which is never !!!! SUPER SCAM —— I wish I would of read reviews before I send them money ; I feel so stuiped and fooled ———- NO THEY ARE NOT RATED 1 in Canada are you kidding me hahaha PlayNow.com is the most trustable online and pay is the next day

Pete Dennis
06 January 2021
Comment from uk.trustpilot.com
love to play gonzos quest go to any other casino and you bet 2 spins i always get some big payouts in last 3 days 888 have had over 500 not one big winning spin couple of quest came in and you get small winnings Please everybody avoid like the plague total and utter leeches this is THE WORST CASINO EVER !!!!! DO NOT LET THEM TAKE YOUR MONEY BE CAREFUL

Cassie Smith
04 January 2021
Comment from uk.trustpilot.com
Been using this for over a year now, should have $270 in my account, still not there!! Emailed them 5 times, still no email back!! Quick enough to take, but won’t pay out!! AVOID

Ksenia
30 December 2020
Comment from uk.trustpilot.com
Not reliable on the withdrawals! I withdrew 250 $ that 888 converted in 200 €. After 5 days I received on my bank account only 151€. My bank didn't have charge commission. I have written to the customer care of 888 3 times. I have sent them my bank statement to show them that I have got less money, but after 3 weeks no answer and no solution from them! Nonsense to play in a poker room not reliable on withdrawals!

Martin
29 December 2020
Comment from uk.trustpilot.com
Absolutely horrible attitude! My friend and I have made few deposits this month from the 10th to 17th December, with the last deposit of $15, we won $1000, sounds perfect for a Christmas gift, init?! Well, until present date they haven't paid a penny yet! We've called the number 3 times : 1 : got hung up 2 : got promised that the funds would be transferred by 25th (Christmas day) 3: a woman said we shall not rely on these funds! Are you being serious? What if 2 military man come with the tank in front of your office building, huh?! Avoid these scumbags!

Stephen
27 December 2020
Comment from uk.trustpilot.com
Where’s the big wins!!! Who wants to win 20p, 40p or 80p on a 2 bet, this is the slots I’m playing. How much do you have to spend to gain a big win, not really worth it, I wouldn’t advise anyone to jump on this or other slot advertising sites. All the tv adverts recently with the chances of big wins and lockdown curiosity got the better of me, don’t bother.

Luke L
23 December 2020
Comment from uk.trustpilot.com
If I could give 0 stars I would. As all the reviews say, this site is the pinnacle of poor practices towards their customers. Games are bad, app is bad, rewards are almost zero, an withdrawal can take weeks, they take an eternity to reply to their emails or like some say they never get back to you. They would do anything to rip you off.

Mhm Mhm
21 December 2020
Comment from uk.trustpilot.com
I've been playing poker on 888 for the last 7yrs, tens of thousands of hours, being part of the "MVP" team, having level almost 500. 3 weeks ago i got an email which I thought was a courtesy email from my "MVP account manager" asking me how I am doing. I told her I am thinking of taking a break as I was not running well lately, and SURPRISE, few days later I get an email telling me that my account is CLOSED for "Responsible Gaming Reasons" and to "REFRAIN" from contacting 888 further?? I took a 2 week break as planned and few days ago I emailed them back, and of course I did not get any reply. Thank you 888! Great job! I will stay as far away from your site as possible and I suggest everyone to do the same. P.S: Don't bother copy pasting some scripted corporate reply.

HUKDLover
17 December 2020
Comment from uk.trustpilot.com
888 are scammers. Simple as that. Gamble with these people & you will lose. Con artist.

Peter Plunkett
16 December 2020
Comment from uk.trustpilot.com
Don’t do it. I’ve just come back on this site after self excluding. Deposited 120 on the live casino.7 spins covering 22 numbers not one number. Next door to a good number on 5 of the spins. Absolutely fiddled. And don’t reply with that stupid generic message. You won’t get any more money off me ROBBERS

Fiona McLean
10 December 2020
Comment from uk.trustpilot.com
So have been using them for months and they were great in the beginning but now they have locked my account because i refuse to send them my bank statements for the last 3 months and tell them my source of income - that has nothing to do with them at all. I work hard for my money and i can do what i like with it - now they have locked my account!
ml
15 June 2021
Comment from uk.trustpilot.com
Third and final visit to this site. firstly the site is painfully slow taking up to 8 minutes to make a deposit. Then to the slots.... dear oh dear 3 very substantial deposits, and barely seen a spin pay above 50% of stake in 1000's of spins so many empty spins, bonus free spins don't exist; its unreal 50% 20% 25% of stake paid back RTP is appalling. Don't waste your time and money. ACCOUNT CLOSED !
Third and final visit to this site.
firstly the site is painfully slow taking up to 8 minutes to make a deposit. Then to the slots…. dear oh dear 3 very substantial deposits, and barely seen a spin pay above 50% of stake in 1000's of spins so many empty spins, bonus free spins don't exist; its unreal 50% 20% 25% of stake paid back RTP is appalling. Don't waste your time and money. ACCOUNT CLOSED !