888 PLAYER REVIEWS(767)
adrian igr
21 May 2023
Comment from uk.trustpilot.com
Why not use this company and their sister casinos(777,william hill)1. Increasingly longer payouts2. Frequent blocking of odds preventing betting on matches (at least in my case)3. Poor odds4. Weak bonuses (no sports promotions)5. Low rtpRemember william hill is their sister casino!!
customer
20 May 2023
Comment from uk.trustpilot.com
Been with this bunch for a few months when I won money was in bank with in 20 mins now it takes three to five days Please don't give me your t/cs every other site I play on winnings a paid straight away I would have gave 10/10 but minus 10 would be my score Please the people who likes a bet KEEP away from 888 sites
Creggythfc
18 May 2023
Comment from uk.trustpilot.com
THE WORSE GAMING EXPERIENCE EVER.OVER 700 SPINS ON BUSTERS BONES AND NOT A BIG WIN OR FREE SPINS IN SIGHT.I KNOW A SCAM WHEN I SEE ONE AND IVE JUST BEEN SCAMMED.I SUPPOSE WHEN YOU HAVE A TAX HAVEN IN GIBRALTAR YOU CAN GET AWAY WITH IT AND THE GAMING COMMISSION DONT HELP EITHER.ESCAPE WHILE YOU CAN BEFORE THEY TRAP YOU.NOW LETS SEE WHAT RUBBISH THE BOT COMES UP IN THEIR DEFENCE.RNG IS NON EXISTANT ON HERE.ITS RIGGED FOR THEM TO LAUNDER YOUR MONEY AND IF THEY WERE HONEST THEY WOULD ADMIT IT BUT FRAUDSTERS SIMPLY DONT ADMIT TO ANYTHING.SHAME ON YOU 888.COM.YOU ARE A DISGRACE TO THE GAMING COMMUNITY.NEVER AGAIN.I HAVE BEEN RIPPED OFF ONCE TOO OFTEN.DONT APOLOGISE.I AINT IN THE MOOD.IM OFF.BYE.
lisa carter
18 May 2023
Comment from uk.trustpilot.com
Sooo 2 months I have not recieved my withdrawl...complete run around...now they are requesting i prove I never recieved...not them proving they actually sent it...lol...what a joke...they have sent me to my bank 4 times...do not use this site!!!
Rlindq Dunn
15 May 2023
Comment from uk.trustpilot.com
The 888 games are a con ,they give a bonus balance ,but you have to use all your own money first before you before you can dip into the bonus balance.IF YOU try and withdraw your own hard earned money from your account ,you will lose any money in your bonus balance account.Its all about squeezing as much money out the customer as you can,unfortunatley there is only one winner ,and its not the customer.
Jas
14 May 2023
Comment from uk.trustpilot.com
I use 888 services a lot, and pay a lot . I had a bonus balance and finally won over £60 it then finished the bonus play and reduced it down to £6. This is a joke. It popped a message up saying your winnings will reduce down to £6. This is an unfair clause if it’s in there Somewhere. I think it’s very sneaky to say deposit and get the bonus funds then you win but only win the ammount of bonus that was given so my £6 went to £60 then removed it all to £6I want some compensate or atleast my winnings back I’ll find the exact ammount out now and post the info to you .Ive just emailed like you asked and gone to live chat and they’ve just said there’s nothing you can do or are willing to do so what was the point of this response as it’s false !
Gary Mitchell
13 May 2023
Comment from uk.trustpilot.com
Trying to get myself verified now for the last few day so I can withdraw some money I lost...NO bother taking deposits ..as soon as I look for a withdrawal...looking for id which I've provided and still waiting approval...3 days on...all forms of id and proof of address bring rejected, national driving licence and passport seemly not good enough as forms of id...all being rejected...now I've money in my account I can't withdraw...customer service is none existed...scam site please avoid at all cost
Andy Mcghee
12 May 2023
Comment from uk.trustpilot.com
I've been playing awhile on this site has to be the worse one going every site you play on says wins are random god that dont happen on here your lucky if u win a tenner tried blocking my account as im under 18 no checks used my dads account now he found out
Malwina Skorupa
11 May 2023
Comment from uk.trustpilot.com
This company just dont respect clients, treat them arrogantly and in a unfairly way. After few winnings 888bet.com closed my account immediately, without a word saying that "they started investigation into my betting activity". They couldnt answer to me how long it will take or what is the problem with my betting (apart I won smth). This is shocking as they kept silence when I was loosing, never get any refund from them for any lost bets and now when I won smth they made up some mystery game to stop me from withdraw my fairly won money !!I am waiting for the case to be resolved 5 months now without any progress or respectful answer...
Adarsh Pandey
11 May 2023
Comment from uk.trustpilot.com
i am a gold vip customer of this casino. i haave almost deposited 200k-300k$ in this casino. generally it takes 1 day to process my withdrwal. but this time it been 2 days. my money is not processed and i am getting vague replies from the live agents about whats happening. the relevant team is looking into it bro no one is looking into anythinh oe else it would be fixed btw the amount is 4149.49$
Alin
09 May 2023
Comment from uk.trustpilot.com
AVOID THIS CASINO. SCAMMERS 100%. YOU NEVER EVER WIN NOTHING SO DONT PLAY
Gary Mitchell
09 May 2023
Comment from uk.trustpilot.com
Please people if ye have any common sense..avoid this site...all aspects of it are dodgy and just take your money.
Mark
08 May 2023
Comment from uk.trustpilot.com
DO NOT USE 888 CASINOAbsolute scamNo free spins on sign up and no 100% bonus on your deposit when depositing money.I deposited £20 and recieved no bonus and called the company up and they said they would not give me a bonus due to a 'business decision'Absolute conmen DO NOT USE
Terry
08 May 2023
Comment from uk.trustpilot.com
Can I just say Im never the sort of person to leave reviews, but this company is beyond a joke. I only joined a few days ago, relatively small deposits couple hundred pounds. Anyway had a little win tried to cash out 550. Firstly they blocked the account, and requested photo ID and proof of payment method. Fair enough, sent in driving license ID and proof payments ect through their site. Then they come back and said the proof of payment didnt show my name visible and to send in different screenshots. This was done, starting to get fed up at this point up to 72h to review ID documents. Called them by phone and said please just close the account and return the money Ill go elsewhere in future. Then they said to return the money we need proof of trustly account and Apple Pay. (I dont even have a trustly account or Apple Pay, the transactions were done by bank transfer. Ok then, please send in screenshots showing the transaction ID from the bank. This was then sent in again.Now the latest is none of the ID is accepted because it doesnt appear authentic, please send in either passport or Government ID card, both of which I dont have. Ive read other reviews, seems to be a habit of 888 group guess dont get 1.6 stars for nothing. Just very disappointed, looks like Ive got a fight on my hands now to get my money if at all, read on gambling commission site first need go through their complaints process, hardly see this going well or at any speed just generic emails from them. I appreciate gambling companys have rules and ID requirements ect but never experienced nothing like this. Nothing wrong with my ID still valid and good quality photo.Takes days to even get a reply the online chat just cut you off saying need to email or its a different department they dong deal with speak to operations, as I said bit of a rant but wish I read their reviews before joining. No issues depositing though, seems you can lose as much as you like without problems, and in general site looks very good. (Just dont withdraw)Please, please, please avoid 888, 777, William Hill group. BEEN WARNED!!!!!!!!Ill update this review if I do receive the money, although I think this might take time and Im not hopeful
Gs
06 May 2023
Comment from uk.trustpilot.com
Withdrawals take far too long once I get my withdrawal I won’t be using them again in this day and age you should get your withdrawal on the same day you requested it. They blocked all bonuses on my account for some reason only been here 2 days and can’t wait to receive my withdrawal and go somewhere eles
Tom Wilson
03 May 2023
Comment from uk.trustpilot.com
Signed up to 888, inputted all my personal details, name, date of birth, phone number, email address etc. Account was created and I was EMailed telling my that an arbitrary decision had been made not to allow me to claim the bonus promised. When contact refused to give rationale as to why then has taken my personal details and then refused. Refused to state if my details had been handed to 3rd parties for advertising.
ken palmer
01 May 2023
Comment from uk.trustpilot.com
Given my mortgage statement,bank statement, plus others even my new passport to be verified still nothing, and IAM waiting for the sorry you had a frustrating time, Yeah right I have
Katy Graham
01 May 2023
Comment from uk.trustpilot.com
I've used 888 for a few years now and it was always enjoyable. Today I made a withdrawal and the payment method of which 888 sent it to was no longer active. I got in touch with them via live chat to be told misinformation multiple times about said withdrawal, no one via live chat was helpful so I rang up only to not get anywhere as the staff had the mics so close to their mouth it was just muffled and inaudible. I spoke to a supervisor after getting nowhere with a phone advisor, who didn't really listen much either and relayed the things I said to him wrong, constantly interrupted me and made me even more frustrated at the lack of customer service they were providing. I just wanted to know, correct time frames, what was going to happen with my withdrawal and when it was happening and what to expect. Instead I was told incorrect things regarding my withdrawal multiple times causing confusion and frustration which could of all been avoided had the staff at the start explained properly and gave the right information. I don't know if its an issue with just my account but the chat would log me out of my account all together causing me to have to restart the whole process over again, again frustrating and resulting in more confusion. This is the first negative experience I have had in years of using this site and its mainly down to poor customer service. I understand with the withdrawal process there are time frames and systematic run processes, the issue wasn't in waiting for my withdrawal, it's in finding out the correct line of action when a payment method is no longer active and 888 have sent funds to it and are saying that said account have received it when I have proven this isn't the case.
Mohammed Ali
28 April 2023
Comment from uk.trustpilot.com
I really do not know how I was supposed to use todays bonus. TGIF 50. The bonus was 50% of deposit up to £50. and had to be wagered 10 times. I deposited £300 and played 888 roulette. My balance fluctuated between £250 and £800 and in total I wagered about £10k over 5 hours. However not one penny of my wagering counted towards my bonus wagering? When my balance was back down to £300 I decided to withdraw £300. However only £250 was available to withdraw. I think I have been scammed. Given that the promotion states that deposit amount can be withdrawn at any time I really do not know how I lost £50?
Robbie Adams
27 April 2023
Comment from uk.trustpilot.com
Probably the best site for Poker and on-line Sports Betting. I've played at all the top sites and the card shuffle here, in my opinion is the closest you'll get to real life. Yes, I get my bad beats like everyone else. It's part of Poker. I'm only a small time Gambler. I don't drink alcohol or smoke so I have a flutter instead. 888 has a good reward program and has lots of Free Tournaments. 888 gives away a lot of money to their members. Just one thing. They need to bring back the scratchcards for moving up five levels and for other achievements and challenges. Maybe put a scratchcard option on the free Bonus Wheel.
philip power
23 April 2023
Comment from uk.trustpilot.com
Avoid Avoid Avoid Avoid
Gerard Morrissey
21 April 2023
Comment from uk.trustpilot.com
I opened an account with 888 only after losing for a few months did I get asked for proof of funds after several attempts in Feb I was thanked for the information and told I would hear by 17 march . In the meantime my account was suspended I could not deposit or withdraw money. Two months later after numerous emails and chats online even after it got escalated. Absolutely nothing . I think they have lost my financial information. I will be contacting the data commissioners office and making a formal complaint to the gambling commission. Be warned .
ken palmer
20 April 2023
Comment from uk.trustpilot.com
Do not have anything to do with 888.,com as someone said you can deposit I done two deposits then they ask for verification of who you are 5 times I sent it off still not good enough they are a rip off I probably lost my money what I had left after a 50 deposit stay away, I will go viral with this
Ade
19 April 2023
Comment from uk.trustpilot.com
Avoid. If you win they stop you betting. I won twice in a day, just lucky bets, and they immediately stopped me betting and took away my 30 in free bets I won legitimately when my account was unrestricted. Complete con artists.
Ian
18 April 2023
Comment from uk.trustpilot.com
Still no contact, rang twice today and filled in 2 web contact pages as suggested by 888.
stu888
16 April 2023
Comment from uk.trustpilot.com
Three times whilst playing roulette the picture was lost (frozen) after the spin but before the result meaning that I did not see where the ball landed. On each occasion I lost, well I will tell you what 888 you will NEVER have any more money off of me. Plenty of other online bookmakers/casinos that I don't have to play a crooked one.
?
15 April 2023
Comment from uk.trustpilot.com
Very bad experience with this betting site. Honestly just use Bet365 true professionals. Once you create account with 888 they ask you for verifications okay up to here. I uploaded everything and then I was allowed to deposit money (before you get verified you are not allowed to deposit) I deposited 35 pounds and I was logged off immediately and my account was terminated and they asked me again for further verification. I entered live chat and asked for a refund and termination of my account and they said they cant do that. I just uploaded the verifications again and I wont use that bad site again. Keep in mind I was just trying to place my FIRST BET EVER WITH 888.
duncalf1
10 April 2023
Comment from uk.trustpilot.com
Great company to deal with and very good shoes very impressed
Lindad Leslie
09 April 2023
Comment from uk.trustpilot.com
Absolutely worst ever online inter action both sports betting and gaming. Problems with joining and getting free bets. Took a month to get any response. Avoid at all costs. Burn your money and derive a little light and heat cos that's all your getting spending on 888. Their games 50 quid get 20pback. Is utterly ridiculous. Tried to close my account those links don't work either. Only links that work are deposit. Media gangsters need banned ASAP and I work in the horse racing industry. Powers that be that run this site total scum. Profiteering off vulnerable may they rot.only reason they got 1 star is because was no minus option.
Stevie
05 April 2023
Comment from uk.trustpilot.com
Generally OK site, Paypal withdraws are lightening quick (minutes), which is great. But ApplePay withdraws take an age (days) which makes me think twice about using this site.If you deposit and withdraw by ApplePay, be prepared to wait for your money, and it's very variable. Sometimes a day, other times, 3 days. . btw it's not the card company, many other gambling sites refund by ApplePay much quicker.
Luke
05 April 2023
Comment from uk.trustpilot.com
Agree money withdrawal times are all over the place.. no consistency .. sometimes it can be minutes and other time days ad-hoc processing seemingly
duncalf1
02 April 2023
Comment from uk.trustpilot.com
What a DISGRACE of a company
josh
31 March 2023
Comment from uk.trustpilot.com
It is a scam,not joking..deposited few thousand...i wanted to withdraw 240 after some wins....asked for id and card details which i provided when I registered..i send them again...it went through..after i started another withdrawal which they asked AGAIN for details...i send them again ...now they rejected the withdrawal for no reason...all the time, i mean everyday i speak with support which they say that they are escalating it ....been more than a month...if i could i would sue them ...at the end of the day money from our 888 accounts are ours ,no? This is already becoming a joke....avoid it by all means
lawaz waz
31 March 2023
Comment from uk.trustpilot.com
Big scam ! Probability of winning anything is zero!!!! Do not deposit any money for this web !!!!! It not even give u 1 back , just eat . For 1000 spins maybe you got one wining spin worth nothing !
C Birch
28 March 2023
Comment from uk.trustpilot.com
Terrible customer service on trying to resolve verification issues since early February. Information requested several times emails ignored. All I want to do now is recover my funds and use another poker site that has better customer service.
Nathan
28 March 2023
Comment from uk.trustpilot.com
DO NOT USE.Currently withholding 50,000 of my money in withdrawals, yes 50,000. 2 weeks after big wins and a withdrawal verification becomes an issue after 300k deposits and 6 months as a customer. It's now with 'management' to authorise, disgusting experience so strongly advise do not risk even 1 with these cowboys
John Doe
24 March 2023
Comment from uk.trustpilot.com
Do not ever use this service. Won money on Cheltenham races, and they won't pay winnings. Sent my ID and bank statements, and still can't get my winnings. Do not bet with these guys
LYNN TYLER
23 March 2023
Comment from uk.trustpilot.com
Great choice of games, three withdrawals so far, in my bank within 48 hours ? So far an enjoyable site with no issues at all ?
lawaz waz
17 March 2023
Comment from uk.trustpilot.com
I spend 130f and not even have 5f back . Horrible website
RB.
17 March 2023
Comment from uk.trustpilot.com
Opened an account to enjoy Cheltenham festival as Im off work .All went well and deposited 20 to get me going . Managed to place 1 bet then got logged out saying I had to have my account verified. Uploaded relevant documents and havent heard back . Basically missed the whole festival . Might come through today but not holding my breath!!! Oh , and my bet lost !!!Personally I wouldnt bother with 888.sports . Ive used other online companies and have found them very good . I will be closing my account as soon as I get it back open
Sm
16 March 2023
Comment from uk.trustpilot.com
Guys this company has 1.4 rating for a reason. PLEASE PLEASE do not sign up and waste your money. Gambling is bad as it is and playing with this company youre risking your money even more. Youre basically playing to just give them money as they wont give you any winnings back and wont respond to any of your emails. Its been now over two weeks theyve closed my account and not paying my winnings of 276.PLEASE PLEASE PLEASE AVOID AT ANY COST
darren belton
11 March 2023
Comment from uk.trustpilot.com
If i could give this company no stars i would. An error meant that the didnt pay out best price guaranteed meaning i was paid out at 7/1 when the price was 14/1. Not a problem you would think, and easily rectified? Oh no! 24 hours later and despite hours of live chat still havent recieved my money. Have now been told that someone will contact me in the next few days via email!!!! To say that i am fuming would be an understatement! With cheltenham around the corner please be aware, avoid these scam artists at all costs, they are sitting on my money and refusing to give it to me. I have escalated this with the gambling commision but please dont end up in my position, use a reputable compant, not these charlatans.
Paul white
08 March 2023
Comment from uk.trustpilot.com
Tried to register uploaded utilty bill as per their request. Unable to do so.staryed process on Saturday justvkept going round in circles joined anothervbetting site on Wednesday. 888 still not resolved this issue.
Jkb
08 March 2023
Comment from uk.trustpilot.com
What a rubbish experience 201 play 888 slots higest win 15. Ive Deleted my account and will stay BET365 all round better experience and bonuses
GreenProject
06 March 2023
Comment from uk.trustpilot.com
Big scam web site . Just eat , no chance for wining any thing
Mark
04 March 2023
Comment from uk.trustpilot.com
Before I begin I've read through these reviews and it sure seems like it's coming from an automated reply as all replies coming from 888sport all give the same response which I suppose is to fool people that they are taking on board peoples complaintsMy late wife was a gambler. I never knew about it. Her gambling consisted of loans etc. She overdosed and died and despite being utterly devastated and grief stricken I had to find out what caused this. She had been gambling with this corrupt company 888sport. She had registered an account with a variation in her surname. At the same time she also submitted her passport and a bank statement as verification. So it took 888sport 2 days to verify the account. She was allowed to deposit. They passed the verification . I mean this is mistakes that only someone illerate could make. I later discovered that she has at the minimum 7 previous accounts registered with them. I have no idea how much has been deposited but I would say thousands. Is not checking documents for errors in a new account not what they're supposed to be doing. I mean what else does the word verify mean. These people are trained to spot signs that someone is addicted but instead all they have done is exploit the situation. She deposited this time almost 1500. They clearly apply rules which suit themselves given any particular situation. They then tried to blame my wife stating that due to a change in details it was done to her. Not them that is expected to adhere to rules and regulations and keep vulnerable people safe from further related gambling harm.I am going to inform their regulator because something needs to be done. They don't care about the person behind the screen or their poor families and the consequences of not checking documents or just approving them anyway. If you are gambling please think about this story and the devastation it has left behind and what lengths these betting companies will go to. Absolutely heart broken
Frank Vescia
04 March 2023
Comment from uk.trustpilot.com
Stay clear of this site games are hindered and staggered if you do get a chance make you win substantially then screw you for everything you have.Then when you inform them you want to close your account your email bounces back.Gambling commission must investigate and shut these people down.
Stef
02 March 2023
Comment from uk.trustpilot.com
By far the best customer service, at least for their sportsbook. You can chat with them in minutes, whereas some other books take hours or days to get a problem resolved.
Thomas Grimes
02 March 2023
Comment from uk.trustpilot.com
Possibly the worst company I have ever used . Never try placing a 5 or six horse accumulator because it will be rejected. Eg. I tried placing 15x 50 pence EW doubles and 1 EW accumulator on 6 horses. The possible accumulator win was ten grand .. the doubles were accepted but the accumulator was rejected. Notice came up. The limit on this accumulator is ZERO . When you are looking at the runners for a British horse race ..it suddenly disapears because a foreign race has just started . Ad infinitum . I withdrew money from my account and left 3-50 . And that disapeared to . Nowhere to be found . 888 dont do best price ,so if you bet a horse at say . 8-1 and it wins at 14-1. You get 8-1 .. worst bookmakers in the UK apart from Ladbrokes. Who have every possible betting possibly on the planet ,apart from cockroach racing . I cancelled my account
Marie Falcini
23 May 2023
Comment from uk.trustpilot.com
Ive been playing this site for a few weeks Ive only withdrawn once before in the beginning that took around 48 hours to appear in my account.. had a nice little win today and the cash was in there straight away.. literally minutes.. one very happy customer ! ???
Ive been playing this site for a few weeks Ive only withdrawn once before in the beginning that took around 48 hours to appear in my account.. had a nice little win today and the cash was in there straight away.. literally minutes.. one very happy customer ! ???