888 Review

This is rubbish. I never expierenced less care about customer . I have done whitdrawal on sunday 26.02 today is 01.03 i still have no money . The most irritaiting thing is on my account is saying TRANSFERRED . transfered where ?

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Appalling. Advertise excellent signing up bonus’s only to not actually provide them. Online support agents are condescending and rude with no justification.

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Another auto reply, nothing changed, they just keep saying- its been several accounts on same email, then I need to provide my username etc. nothing stopped them from taking money, everything was fine. Problem is when you want to withdraw. Try to avoid

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As I said before, auto reply- then waiting and waiting and waiting. Scammers are scammers. Avoid them

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Have been betting with this company for over 2 years, have never withdrew any money, I like a bet on the horses, sometimes I win, sometimes I lose, but suddenly I am now restricted to 62p maximum bet on the horses, do your self a favour, don’t waste your time betting with this company

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aaaaargh! their support is so frustrating as they don’t seem to read any email you send them carefully. I sent them a query which they failed to answer adequately several times. I asked to escalate and they said I can send it over to Manager. I did and didn’t get reply from manager but from a previous respondent and they failed to answer adequately again. I replied saying I’m very unhappy and annoyed and asked for info on their formal complaint process and the body I go to if I remain dissatisfied as they’ve not escalated my complaint as I previously requested. All they said in their reply was I can send it over to Manager again!!!!!!!

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Have been playing for a bit- no problem. Quick deposit- quick withdrawal, till one day they just block access to account, asked me to provide documents ( which I did) , no response, still have money left in account. Only they said- if I will attempt to open another account- they will block that straight away and keep all money. Really? They think-people are so stupid? Now just need to wait for automatic replies with no results

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This company is a total con use any excuse to lock people’s funds sterling clear

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I love the casino. I can’t deny it. I just play on it because I could lock my withdrawals. But lately they have been harassing me constantly with the verification drive .I’ve sent my documents 10 times now. So I should get the bonus 10 times. They keep on saying if I don’t send them the documents they’ll restrict my account again. I need my bonus for the document I’ve sent. Because if you promise to give me the bonus everytime I submit my documents then do it.

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Games are good and fast cashouts.But 888 bonuses are the biggest con in online poker, basically the small-print stipulates you have to lose ALL your deposit first before you even start earning your bonus.Whatever bonus they send you, its a trick. Just assume no bonuses and a terrible reward system.

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sent 2 queriestheir replies didn’t answer them as I suspect they didn’t read them carefully

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So 2 stars as I have been with 888 for 20 years. Had drinks with these guys in Ocean Village Gibraltar. Then someone corporate got greedy. I put 100 deposit & an hour later withdrew 100. Converted to $dollars for the benefit of them but 9% deducted? Got 91 back? Queried & told transaction fees. They do not buy $dollars on the bank market. They imaginary convert deposits to a $dollar equivalent. You could bet hamsters so why deduct 9%? Then got a scratch card to say I had won $5 free spin. So hey, I bet roulette red for a 50/50 chance of doubling my money? Oh no. They deduct that bet from your year cash balance & then you have to bet a a multiple of real money before you can cash out. So if you have 100 or after conversion $108 dollars & lose the $5 win. It is deducted from your real $dollar balance. So after a free bet of $5 your real money goes down. To recover you have to bet 30x times real Monet IF your $5 free bet wins. However Jackpotjoy I won 1000 with promo money & it. Was in my bank 24 hours later. 888 stop brainstorm on how to milk 20 year veterans. Back to basics of steady, loyal, customers. Back for National Day week if senior Managers want a chat over a drink in Ocean Village?

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I have been really pissed now. I have submitted my document on this website. My id has already been verified. It took me 5 working days to get my bank statement from my bank. They have not verified my document still its been 5 days now. All the chats say its under process. The workload is too much right. Dude its just one document. I already provided the my id. The second guy guys started this check drive.

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I signed up today, unknowingly I triggered a 50 bonus while on the site. No information was given on the bonus and so I used it as I have used bonuses on other sites. Unfortunately I found that rather than playing with the 50 bonus funds the site first used my real money funds, the opposite of many other sites. I therefore lost 50 of my own money without being informed that I was playing with real funds (which every other site does offer warnings for). I believe 888 is a criminal enterprise with the aim of fooling customers and deceiving them to make profit. Avoid at all costs.EDIT: Was asked to contact 888 following this review to which they gave me the same unhelpful copy and pasted response that Id already received on their Livechat. Appaling service.

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Wish I could say I had a great experience. I think there is cheating going on…because something just isn’t right about the RNG but other then that. they weren’t a bad site to play on.. graphics wise it has the potential to be the next pokerstars…

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Just a poor site been with them 3 weeks false advertising just take take ur money shud not be aloud to be a gambling site its a con site keep well away from this site con artists

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The customer service experience has been horrible, the staff are poorly trained to answer your questions regarding your account, they are not aware of the promotions and the different tournaments available on the site. Keep getting the same promotion for 2 free roll even though there is only one event available, my tickets gone without an explanation, asked to speak to a manger told by the staff that a manger does not take calls on the spot. Waiting over 2 weeks for a manger call back and all I get from the staff when I call is stalling tactics and a couple blast tickets which is useless as the problem is still not resolved several days/weeks later. They need to train the customer service staff a lot better, as the ones I have dealt with there is only about 2 that knows what they are doing the rest us being paid to fill the space and give horrible customer service.Will be cutting my play time with 888 Poker and go somewhere else.

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They are really bad bookie. When you lost, it is ok. You win some money back, they lock your account without any reason. We should take them to the Court for unfairly doing.

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I was enjoying my gambling and they asked was I OK with my gambling? I sent back reply but that wasn’t good enough they suspended my account wanted to talk on phone. On my account I said contact only be Mail and they tried to ring so at this stage I told them again I was happy with my gambling again they said they need to talk to me in the end I said close my account because I wasn’t going to take phone call.Then they said my account was suspended and don’t use as if I was the one whom did wrong that they barred me. Also with their bonuses its very hard to withdraw money it takes for ever with waging. Sometimes you could be playing for a day before you have waged.

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Give 5 star for ignoring me…need skill and team to block email contact….live chat don’t respond….5 star for putting effort to get rid of me

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Yet ANOTHER casino that takes issue with withdrawing. Everything works ok, until you make that cardinal sin & attempt to withdraw. Straight away, account restricted cant login. Document request follows, you send off documents. Here nothing. Send another email hear nothing. It sickens me that so many casinos are getting away with this now a days. Take take take, but will do everything and anything to prevent paying out. For the the UKGC is not doing enough to protect UK players from these dodgy casinos. They sicken me to the core.

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bad customer service;if you email them you get automated reply that wrongly assigns your query and this continues before you eventually get a human response. Then when you reply to that you get automated reply that wrongly assigns your query again

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Took a 200 deposit then closed my account Shocking fraudsters

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Joke site,I have been using for 888 and depositing money via my ex partners PayPal account but today my account was suspended but they managed to take my deposited money first

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I hope can someone stop them !worst platform ever! Don’t put money here

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I have contacted them several times to file a dispute, and they have never responded!! The games have false pay out percentages as well as keep kicking you off to reset the game stopping you getting the bonuses. I have spent years playing online slots and know when they are cheating you. Avoid at all costs!!! I will be reporting them to the relevent standards agencies.

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ROTTEN site. so many superusers and colaberating players, most of which are probably 888 staff. this is the most compromised scamsoftware i have ever used. Run by a group of shameles criminals who posses neither honour or dignity. Dont make the same mistake as me- do yourself a favour and stay clear of this site and its bottom feeders. And to 888 staff- Be sure that karma WILL find youthe one star is only becaouse i cant give zero or minus stars

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Help line was wonderful just now when I had made a mistake on a bet. I find their odds decent if not brilliant and their offers are very fair and easy to negotiate. I know they have other not so good reviews but I’ve been using them a couple of years and they have been fine for me.

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They can have a clear telephone number you can ring when you have a problem which is easy to use.They are a good site to use when you are losing money and they pay quickly as well but trying to talk to someone is a joke they put a stop on your a/c if you do not send them your bank details/statements they leave you in limbo.

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I made a deposit to take advantage of the free bet offer they had and then as soon as I won my account was disabled and I was asked to provide documents to confirm my id. I did this but they were rejected again and again and the only response you get is a bit saying “we appreciate your patience” and unhelpful things like that. Now they will reply to this saying:”We would appreciate you contacting our customer service team to have this issue investigated further, by clicking the following link and providing your full details:888-external- en.custhelp.com/ app/ask/p/243″This just takes you back to their customer service which says “the operations team have been unable to verify your account”And so it goes on forever! Absolutely useless and I feel ripped off as I can’t access my money and I feel stupid for sending them documents.

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Deleted my account, been a loyal customer for years absolute joke, I’ll let the bad reviews speak for themseles.

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Took my deposit and never credited my account! Ive had non stop problems with this site, deals that never exist, games constantly throwing me out, its the worst site ive played on, time for a move. Steer clear of this one.

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SH1tty site gave me cancer

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Used a game called Top Eleven. You are 888 Casino, 777 Casino, 888 Sports. 888 Poker. You advertised offers in the game separately, took the cash then say the offers are not valid as you are the same company. Presumably I should have known. Lots of organisations have a number of separate companies within them with slightly different names. Common business practice but technically separate to reduce risk. Utterly and deliberately misleading. I have cause not to trust you so won’t use any forms of you ever again. Can I say you morph more than Power Rangers?Sent from my Galaxy

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Me and my partner signed up to 888 separately and received the 88 free spins, we both won money of the free spins and was able to wire transfer the winnings to our bank accounts which took 2 days overall. We didn’t even put money on the website ? thankyou 888!

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The most shocking company ever, i was warned by many not to trust this company, and now they have emailed me saying my verification documents were fine and my account will be open in 24 hours, this was 5 days ago, and now they are saying my documents are not ok to use, they have stolen my money, they have now been reported to the police, stay away from this company.

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Awful Awful Awful. It seems to me from reading the other comments here that the only business 888 want are losing gambling addicts, if anyone has an account which is managed responsibly, with occasional trades 888 put restrictions on the account to stop you being able to bet.i had an account for about 8 months happily enough, however – i recently noticed i could no longer place each way bets. I reached out to their support, they said restrictions were placed on the account, i asked what they were, she woudlnt tell me – i asked why, she wouldnt tell me. i got a standard copy paste response which did not answer my questions before the support just ended the chat mid conversation. Its nonesense, how can i use an accont, if they wont even tell me what i can or cannot do? fair enough if you cant reverse a decision, but at least tell me what restrictions have been put in place.

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Gave it another shot. Not for me. That river low % many times in a row is too hard for the heart.

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They are a company that has no value or credibility and I lived VERY BAD experience the last 6 days, all the amounts in my account were seized for fake reasons and Fake excuses do not existI don’t know how they are given permission to practice this profession, it is horrible and frustrating to deal with them? I advise everyone to stay away from them because you will not see the money that was deposited or any profits you win

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Dont waste your time, you open an account, make a deposit and then get an Email advising that your account has failed their security checks and is now permantly blocked, no explanation, and no refund. Strange that I have accounts with other online betting companies where i sailed through their security checks.

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Terrible company who are currently trying to rob me of my money , theyve suspended my account 6 weeks back and when I email I get the same rubbish we will be in contact soon , stay away from this joke of a company unless you want a head ache , bunch of thiefs hoping I leave it go and they get too keep my money #Scum

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User Wommatthew90Account was verified , Made first deposit of 60 Made first little football bet 30 which lost Then I received requests for cards bank statements etc etc , so I kindly asked live chat whilst the review of the documents is going on says can be 72 hours , can u process me back the 30 left, to card used 7 hours earlier to make the deposit , and she actually refunded to basically saying I wont be getting anything back untill account is verified , Iv been in gambling industry 15 years and Iv never heard of holding funds only net profit funds untill accounts are verified , very disappointed with the first glimpseIf there customer service ..

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There is a lot of bots on it at the 2/5 5/10 10/20 Omaha cash games. For hours the tables has 1 player then as soon as I sit down, within 1 second there is a full table. They appear to all be from Sweden so I wouldn’t be surprised if its all 1 person or 1 colluding team. Second I leave apart from 1 they all sit out. I tested this on around 5 different tables within 10 minutes.Tried 888 customer support but it wouldn’t let me actually report it which is a fault on 888’s side. very disapointed and down money from they games.In general I am up money so this isn’t just a looser having a moan, please be careful.

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Terrible experience for me. Actually found this site to be the most balanced untill a couple of days ago.All of a sudden, no matter what the bad beats come and u lose every 50/50. There is no point debeting for me, when the maths are not with u its time to make it quits. They are not gonna turn around. Let the people with the math on their side enjoy the game online.

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Worst company I gave ever used and I have used most of them . Tried to bet 6 horse accumulator and was refused . This was a 50 pence each way accumulator .potential winnings 3,000. Two pence ha’penny bookies.

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Advertised free spins no deposit simply not true as you must deposit and set up account games horrific and won’t let you withdraw your money it’s simply a con please do not get shafted by this con as its an absolute disgrace

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i have to agree with all the reviews. the system learns your betting patterns once you double up watch out takes all your money. i wish these guys were honest but they are not. lost lots of money.

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Rigged rigged rigged! Bad beats are the bread and butter of poker but 888 poker just keeps taking, taking, taking. It’s pointless playing on this site anymore, I used to win a few tournaments and made 100’s of final tables, but now I can’t even make the last 30. A “player” will join your table, have an unbelievable run, clean out everyone’s chips and “magically” get moved to another table after a few hands. Very convenient indeed. Don’t waste your money on this BS site. Go to your local pub/casino and play live. Online poker is dead

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888 are pretty bad and have various different bad behaviours which are quite obvious and not exactly in line with safe gambling… The deal algorithms are definitely an issue here and play a big part in sending many to the deposit window. You can almost guarantee you will be shafted with, or without a decent hand.I dont claim to be a poker guru but the deals here are relentlessly bad and the donkey always wins, i play on web based platform and kicks you off mid hand so you have to reload page and lose chips as a result (extremely often). It really has become untenable to play here as a genuine poker enthusiast either running hot or cold you are doomed here!!I have learnt that the common factor in all sites millking and robbing our beloved community are the ones with very low attendance… this is probably a close tie with sky poker in all fairness,(which is pretty bad!)what a shame as 888 used to be a popular site many years ago, but i suppose greedy lords and no investment or diversity means a sinking ship…. and that it has become!!

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Absolutely dreadful company. Avoid at all costs.The poker favours the under dog and the casino is even worse.I have uninstalled the software and will not be back after losing nearly all the time. They also rip you off on the currency exchange if you are lucky enough to cash in.

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