888 PLAYER REVIEWS(790)

duncalf1
10 April 2023
Comment from uk.trustpilot.com
Great company to deal with and very good shoes very impressed

Lindad Leslie
09 April 2023
Comment from uk.trustpilot.com
Absolutely worst ever online inter action both sports betting and gaming. Problems with joining and getting free bets. Took a month to get any response. Avoid at all costs. Burn your money and derive a little light and heat cos that's all your getting spending on 888. Their games 50 quid get 20pback. Is utterly ridiculous. Tried to close my account those links don't work either. Only links that work are deposit. Media gangsters need banned ASAP and I work in the horse racing industry. Powers that be that run this site total scum. Profiteering off vulnerable may they rot.only reason they got 1 star is because was no minus option.

Stevie
05 April 2023
Comment from uk.trustpilot.com
Generally OK site, Paypal withdraws are lightening quick (minutes), which is great. But ApplePay withdraws take an age (days) which makes me think twice about using this site.If you deposit and withdraw by ApplePay, be prepared to wait for your money, and it's very variable. Sometimes a day, other times, 3 days. . btw it's not the card company, many other gambling sites refund by ApplePay much quicker.

Luke
05 April 2023
Comment from uk.trustpilot.com
Agree money withdrawal times are all over the place.. no consistency .. sometimes it can be minutes and other time days ad-hoc processing seemingly

duncalf1
02 April 2023
Comment from uk.trustpilot.com
What a DISGRACE of a company

josh
31 March 2023
Comment from uk.trustpilot.com
It is a scam,not joking..deposited few thousand...i wanted to withdraw 240 after some wins....asked for id and card details which i provided when I registered..i send them again...it went through..after i started another withdrawal which they asked AGAIN for details...i send them again ...now they rejected the withdrawal for no reason...all the time, i mean everyday i speak with support which they say that they are escalating it ....been more than a month...if i could i would sue them ...at the end of the day money from our 888 accounts are ours ,no? This is already becoming a joke....avoid it by all means

lawaz waz
31 March 2023
Comment from uk.trustpilot.com
Big scam ! Probability of winning anything is zero!!!! Do not deposit any money for this web !!!!! It not even give u 1 back , just eat . For 1000 spins maybe you got one wining spin worth nothing !

C Birch
28 March 2023
Comment from uk.trustpilot.com
Terrible customer service on trying to resolve verification issues since early February. Information requested several times emails ignored. All I want to do now is recover my funds and use another poker site that has better customer service.

Nathan
28 March 2023
Comment from uk.trustpilot.com
DO NOT USE.Currently withholding 50,000 of my money in withdrawals, yes 50,000. 2 weeks after big wins and a withdrawal verification becomes an issue after 300k deposits and 6 months as a customer. It's now with 'management' to authorise, disgusting experience so strongly advise do not risk even 1 with these cowboys

John Doe
24 March 2023
Comment from uk.trustpilot.com
Do not ever use this service. Won money on Cheltenham races, and they won't pay winnings. Sent my ID and bank statements, and still can't get my winnings. Do not bet with these guys

LYNN TYLER
23 March 2023
Comment from uk.trustpilot.com
Great choice of games, three withdrawals so far, in my bank within 48 hours ? So far an enjoyable site with no issues at all ?

lawaz waz
17 March 2023
Comment from uk.trustpilot.com
I spend 130f and not even have 5f back . Horrible website

RB.
17 March 2023
Comment from uk.trustpilot.com
Opened an account to enjoy Cheltenham festival as Im off work .All went well and deposited 20 to get me going . Managed to place 1 bet then got logged out saying I had to have my account verified. Uploaded relevant documents and havent heard back . Basically missed the whole festival . Might come through today but not holding my breath!!! Oh , and my bet lost !!!Personally I wouldnt bother with 888.sports . Ive used other online companies and have found them very good . I will be closing my account as soon as I get it back open

Sm
16 March 2023
Comment from uk.trustpilot.com
Guys this company has 1.4 rating for a reason. PLEASE PLEASE do not sign up and waste your money. Gambling is bad as it is and playing with this company youre risking your money even more. Youre basically playing to just give them money as they wont give you any winnings back and wont respond to any of your emails. Its been now over two weeks theyve closed my account and not paying my winnings of 276.PLEASE PLEASE PLEASE AVOID AT ANY COST

darren belton
11 March 2023
Comment from uk.trustpilot.com
If i could give this company no stars i would. An error meant that the didnt pay out best price guaranteed meaning i was paid out at 7/1 when the price was 14/1. Not a problem you would think, and easily rectified? Oh no! 24 hours later and despite hours of live chat still havent recieved my money. Have now been told that someone will contact me in the next few days via email!!!! To say that i am fuming would be an understatement! With cheltenham around the corner please be aware, avoid these scam artists at all costs, they are sitting on my money and refusing to give it to me. I have escalated this with the gambling commision but please dont end up in my position, use a reputable compant, not these charlatans.

Paul white
08 March 2023
Comment from uk.trustpilot.com
Tried to register uploaded utilty bill as per their request. Unable to do so.staryed process on Saturday justvkept going round in circles joined anothervbetting site on Wednesday. 888 still not resolved this issue.

Jkb
08 March 2023
Comment from uk.trustpilot.com
What a rubbish experience 201 play 888 slots higest win 15. Ive Deleted my account and will stay BET365 all round better experience and bonuses

GreenProject
06 March 2023
Comment from uk.trustpilot.com
Big scam web site . Just eat , no chance for wining any thing

Mark
04 March 2023
Comment from uk.trustpilot.com
Before I begin I've read through these reviews and it sure seems like it's coming from an automated reply as all replies coming from 888sport all give the same response which I suppose is to fool people that they are taking on board peoples complaintsMy late wife was a gambler. I never knew about it. Her gambling consisted of loans etc. She overdosed and died and despite being utterly devastated and grief stricken I had to find out what caused this. She had been gambling with this corrupt company 888sport. She had registered an account with a variation in her surname. At the same time she also submitted her passport and a bank statement as verification. So it took 888sport 2 days to verify the account. She was allowed to deposit. They passed the verification . I mean this is mistakes that only someone illerate could make. I later discovered that she has at the minimum 7 previous accounts registered with them. I have no idea how much has been deposited but I would say thousands. Is not checking documents for errors in a new account not what they're supposed to be doing. I mean what else does the word verify mean. These people are trained to spot signs that someone is addicted but instead all they have done is exploit the situation. She deposited this time almost 1500. They clearly apply rules which suit themselves given any particular situation. They then tried to blame my wife stating that due to a change in details it was done to her. Not them that is expected to adhere to rules and regulations and keep vulnerable people safe from further related gambling harm.I am going to inform their regulator because something needs to be done. They don't care about the person behind the screen or their poor families and the consequences of not checking documents or just approving them anyway. If you are gambling please think about this story and the devastation it has left behind and what lengths these betting companies will go to. Absolutely heart broken

Frank Vescia
04 March 2023
Comment from uk.trustpilot.com
Stay clear of this site games are hindered and staggered if you do get a chance make you win substantially then screw you for everything you have.Then when you inform them you want to close your account your email bounces back.Gambling commission must investigate and shut these people down.

Stef
02 March 2023
Comment from uk.trustpilot.com
By far the best customer service, at least for their sportsbook. You can chat with them in minutes, whereas some other books take hours or days to get a problem resolved.

Thomas Grimes
02 March 2023
Comment from uk.trustpilot.com
Possibly the worst company I have ever used . Never try placing a 5 or six horse accumulator because it will be rejected. Eg. I tried placing 15x 50 pence EW doubles and 1 EW accumulator on 6 horses. The possible accumulator win was ten grand .. the doubles were accepted but the accumulator was rejected. Notice came up. The limit on this accumulator is ZERO . When you are looking at the runners for a British horse race ..it suddenly disapears because a foreign race has just started . Ad infinitum . I withdrew money from my account and left 3-50 . And that disapeared to . Nowhere to be found . 888 dont do best price ,so if you bet a horse at say . 8-1 and it wins at 14-1. You get 8-1 .. worst bookmakers in the UK apart from Ladbrokes. Who have every possible betting possibly on the planet ,apart from cockroach racing . I cancelled my account

Maciek Zklanuf
01 March 2023
Comment from uk.trustpilot.com
This is rubbish. I never expierenced less care about customer . I have done whitdrawal on sunday 26.02 today is 01.03 i still have no money . The most irritaiting thing is on my account is saying TRANSFERRED . transfered where ?

CJ
26 February 2023
Comment from uk.trustpilot.com
Appalling. Advertise excellent signing up bonus's only to not actually provide them. Online support agents are condescending and rude with no justification.

Aigars Millers
24 February 2023
Comment from uk.trustpilot.com
Another auto reply, nothing changed, they just keep saying- its been several accounts on same email, then I need to provide my username etc. nothing stopped them from taking money, everything was fine. Problem is when you want to withdraw. Try to avoid

Aigars Millers
23 February 2023
Comment from uk.trustpilot.com
As I said before, auto reply- then waiting and waiting and waiting. Scammers are scammers. Avoid them

Dave Enderby
20 February 2023
Comment from uk.trustpilot.com
Have been betting with this company for over 2 years, have never withdrew any money, I like a bet on the horses, sometimes I win, sometimes I lose, but suddenly I am now restricted to 62p maximum bet on the horses, do your self a favour, don't waste your time betting with this company

roy
20 February 2023
Comment from uk.trustpilot.com
aaaaargh! their support is so frustrating as they don't seem to read any email you send them carefully. I sent them a query which they failed to answer adequately several times. I asked to escalate and they said I can send it over to Manager. I did and didn't get reply from manager but from a previous respondent and they failed to answer adequately again. I replied saying I'm very unhappy and annoyed and asked for info on their formal complaint process and the body I go to if I remain dissatisfied as they've not escalated my complaint as I previously requested. All they said in their reply was I can send it over to Manager again!!!!!!!

Aigars Millers
19 February 2023
Comment from uk.trustpilot.com
Have been playing for a bit- no problem. Quick deposit- quick withdrawal, till one day they just block access to account, asked me to provide documents ( which I did) , no response, still have money left in account. Only they said- if I will attempt to open another account- they will block that straight away and keep all money. Really? They think-people are so stupid? Now just need to wait for automatic replies with no results

Raymond Doran
13 February 2023
Comment from uk.trustpilot.com
This company is a total con use any excuse to lock people's funds sterling clear

Adarsh Pandey
13 February 2023
Comment from uk.trustpilot.com
I love the casino. I can't deny it. I just play on it because I could lock my withdrawals. But lately they have been harassing me constantly with the verification drive .I've sent my documents 10 times now. So I should get the bonus 10 times. They keep on saying if I don't send them the documents they'll restrict my account again. I need my bonus for the document I've sent. Because if you promise to give me the bonus everytime I submit my documents then do it.

Paddy Holiday
12 February 2023
Comment from uk.trustpilot.com
Games are good and fast cashouts.But 888 bonuses are the biggest con in online poker, basically the small-print stipulates you have to lose ALL your deposit first before you even start earning your bonus.Whatever bonus they send you, its a trick. Just assume no bonuses and a terrible reward system.

roy
07 February 2023
Comment from uk.trustpilot.com
sent 2 queriestheir replies didn't answer them as I suspect they didn't read them carefully

Peter Williams
04 February 2023
Comment from uk.trustpilot.com
So 2 stars as I have been with 888 for 20 years. Had drinks with these guys in Ocean Village Gibraltar. Then someone corporate got greedy. I put 100 deposit & an hour later withdrew 100. Converted to $dollars for the benefit of them but 9% deducted? Got 91 back? Queried & told transaction fees. They do not buy $dollars on the bank market. They imaginary convert deposits to a $dollar equivalent. You could bet hamsters so why deduct 9%? Then got a scratch card to say I had won $5 free spin. So hey, I bet roulette red for a 50/50 chance of doubling my money? Oh no. They deduct that bet from your year cash balance & then you have to bet a a multiple of real money before you can cash out. So if you have 100 or after conversion $108 dollars & lose the $5 win. It is deducted from your real $dollar balance. So after a free bet of $5 your real money goes down. To recover you have to bet 30x times real Monet IF your $5 free bet wins. However Jackpotjoy I won 1000 with promo money & it. Was in my bank 24 hours later. 888 stop brainstorm on how to milk 20 year veterans. Back to basics of steady, loyal, customers. Back for National Day week if senior Managers want a chat over a drink in Ocean Village?

Adarsh Pandey
30 January 2023
Comment from uk.trustpilot.com
I have been really pissed now. I have submitted my document on this website. My id has already been verified. It took me 5 working days to get my bank statement from my bank. They have not verified my document still its been 5 days now. All the chats say its under process. The workload is too much right. Dude its just one document. I already provided the my id. The second guy guys started this check drive.

Customer
25 January 2023
Comment from uk.trustpilot.com
I signed up today, unknowingly I triggered a 50 bonus while on the site. No information was given on the bonus and so I used it as I have used bonuses on other sites. Unfortunately I found that rather than playing with the 50 bonus funds the site first used my real money funds, the opposite of many other sites. I therefore lost 50 of my own money without being informed that I was playing with real funds (which every other site does offer warnings for). I believe 888 is a criminal enterprise with the aim of fooling customers and deceiving them to make profit. Avoid at all costs.EDIT: Was asked to contact 888 following this review to which they gave me the same unhelpful copy and pasted response that Id already received on their Livechat. Appaling service.

The black-hurse
18 January 2023
Comment from uk.trustpilot.com
Wish I could say I had a great experience. I think there is cheating going on...because something just isn't right about the RNG but other then that. they weren't a bad site to play on.. graphics wise it has the potential to be the next pokerstars...

Lee
15 January 2023
Comment from uk.trustpilot.com
Just a poor site been with them 3 weeks false advertising just take take ur money shud not be aloud to be a gambling site its a con site keep well away from this site con artists

Sharon Duke
06 January 2023
Comment from uk.trustpilot.com
The customer service experience has been horrible, the staff are poorly trained to answer your questions regarding your account, they are not aware of the promotions and the different tournaments available on the site. Keep getting the same promotion for 2 free roll even though there is only one event available, my tickets gone without an explanation, asked to speak to a manger told by the staff that a manger does not take calls on the spot. Waiting over 2 weeks for a manger call back and all I get from the staff when I call is stalling tactics and a couple blast tickets which is useless as the problem is still not resolved several days/weeks later. They need to train the customer service staff a lot better, as the ones I have dealt with there is only about 2 that knows what they are doing the rest us being paid to fill the space and give horrible customer service.Will be cutting my play time with 888 Poker and go somewhere else.

Thu thi Bui
01 January 2023
Comment from uk.trustpilot.com
They are really bad bookie. When you lost, it is ok. You win some money back, they lock your account without any reason. We should take them to the Court for unfairly doing.

Trevor Foley
30 December 2022
Comment from uk.trustpilot.com
I was enjoying my gambling and they asked was I OK with my gambling? I sent back reply but that wasn't good enough they suspended my account wanted to talk on phone. On my account I said contact only be Mail and they tried to ring so at this stage I told them again I was happy with my gambling again they said they need to talk to me in the end I said close my account because I wasn't going to take phone call.Then they said my account was suspended and don't use as if I was the one whom did wrong that they barred me. Also with their bonuses its very hard to withdraw money it takes for ever with waging. Sometimes you could be playing for a day before you have waged.

M G
24 December 2022
Comment from uk.trustpilot.com
Give 5 star for ignoring me...need skill and team to block email contact....live chat don't respond....5 star for putting effort to get rid of me

Jake
24 December 2022
Comment from uk.trustpilot.com
Yet ANOTHER casino that takes issue with withdrawing. Everything works ok, until you make that cardinal sin & attempt to withdraw. Straight away, account restricted cant login. Document request follows, you send off documents. Here nothing. Send another email hear nothing. It sickens me that so many casinos are getting away with this now a days. Take take take, but will do everything and anything to prevent paying out. For the the UKGC is not doing enough to protect UK players from these dodgy casinos. They sicken me to the core.

roy
23 December 2022
Comment from uk.trustpilot.com
bad customer service;if you email them you get automated reply that wrongly assigns your query and this continues before you eventually get a human response. Then when you reply to that you get automated reply that wrongly assigns your query again

Anon
21 December 2022
Comment from uk.trustpilot.com
Took a 200 deposit then closed my account Shocking fraudsters

Martyn Pressley
18 December 2022
Comment from uk.trustpilot.com
Joke site,I have been using for 888 and depositing money via my ex partners PayPal account but today my account was suspended but they managed to take my deposited money first

horga cristian
17 December 2022
Comment from uk.trustpilot.com
I hope can someone stop them !worst platform ever! Don't put money here

Craig Chesham
15 December 2022
Comment from uk.trustpilot.com
I have contacted them several times to file a dispute, and they have never responded!! The games have false pay out percentages as well as keep kicking you off to reset the game stopping you getting the bonuses. I have spent years playing online slots and know when they are cheating you. Avoid at all costs!!! I will be reporting them to the relevent standards agencies.

pissedofguy
02 December 2022
Comment from uk.trustpilot.com
ROTTEN site. so many superusers and colaberating players, most of which are probably 888 staff. this is the most compromised scamsoftware i have ever used. Run by a group of shameles criminals who posses neither honour or dignity. Dont make the same mistake as me- do yourself a favour and stay clear of this site and its bottom feeders. And to 888 staff- Be sure that karma WILL find youthe one star is only becaouse i cant give zero or minus stars
?
15 April 2023
Comment from uk.trustpilot.com
Very bad experience with this betting site. Honestly just use Bet365 true professionals. Once you create account with 888 they ask you for verifications okay up to here. I uploaded everything and then I was allowed to deposit money (before you get verified you are not allowed to deposit) I deposited 35 pounds and I was logged off immediately and my account was terminated and they asked me again for further verification. I entered live chat and asked for a refund and termination of my account and they said they cant do that. I just uploaded the verifications again and I wont use that bad site again. Keep in mind I was just trying to place my FIRST BET EVER WITH 888.
Very bad experience with this betting site. Honestly just use Bet365 true professionals. Once you create account with 888 they ask you for verifications okay up to here. I uploaded everything and then I was allowed to deposit money (before you get verified you are not allowed to deposit) I deposited 35 pounds and I was logged off immediately and my account was terminated and they asked me again for further verification. I entered live chat and asked for a refund and termination of my account and they said they cant do that. I just uploaded the verifications again and I wont use that bad site again. Keep in mind I was just trying to place my FIRST BET EVER WITH 888.