General Information
Founded in 1999 as a Limited company, in December 2004. the company went public on the stock exchange. Since April 2009 bet-at-home.com has been a significant part of the “BetClic Everest Group”, a leading French group in the field of online gaming and sports betting.
bet-at-home provides nearly 7000 different markets to be on each day and has a large selection of virtual sports to bet on.
Betting has been a popular pastime since for many years and whether or not it’s for money, betting is fun! It’s about being right, and who doesn’t want to put their sports knowledge to the test and savour that feeling every now and then? This where BetAtHome have come up trumps by bringing betting to a new audience by providing a wide range of products in sports betting, live betting, casino, live casino, Vegas, poker and virtual. The site has been developed to cater for a large and diverse audience with 11 languages available.
The bet-at-home Group operates in in Europe with offices in Austria and Germany as well as their offshore customer service operation in Malta and Gibraltar where they have a team of 300 highly qualified staff focused on bring you the best odds and betting experience online.
BetAtHome offer the opportunity to be on more that 75 different sports and in turn more than 24,000 markets every single day.
BetAtHome also offer fantastic bonuse and have a great new customer sign up offer. On our site you will also find information about BetAtHome bonus and BetAtHome mobile app.
Deposit & Withdrawals
The deposit options at BetAtHome are vast and include the following:
VISA, MasterCard, Diners Club, eps, Skrill, OBT by Skrill, iDeal by Skrill, Skrill 1-Tap, giropay, SOFORT, Bank transfer, paysafecard, NETELLER, paybox and Trustly.
Deposits are immediate for card transactions and e-wallets, Withdrawals take 1-2 days when using a card and are immediate when withdrawing using e-wallets. Please be aware that the maximun daily withdrawal is 5,000 EUR on payment cards 6,000 EUR on Skrill and 10,000 EUR on Neteller.
Customer Service
Company address
bet-at-home.com Internet Ltd.
bet-at-home.com Entertainment Ltd.
Portomaso Business Tower, Level 12
STJ 4011, St. Julian’s
MALTA
Phone:
+356-20102510
Fax:
+356-20102590
E-mail:
service.en@bet-at-home.com
Live Chat:
Available
License Information
You can check out the BetAtHome gambling license here
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Marina Đuric
04 January 2025
Comment from uk.trustpilot.com
Dear all,I want to share my experience with Bet-at-Home, an online betting operator that closed my account and confiscated €4,500 without providing a clear explanation.What happened? I registered with Bet-at-Home on April 6, 2024. I submitted all required documents for verification: my ID, proof of address, payslips, and a selfie holding the documents. Despite fulfilling these requirements, my account was closed, and my funds were confiscated.Attempts to resolve the issue I contacted Bet-at-Home: I never received a response to my requests for an explanation or the return of my funds. I filed a complaint with ECogra: ECogra ruled in favor of Bet-at-Home, claiming that my documents did not meet their standards and that my details were allegedly linked to a "group of users with a negative history." I requested evidence to support these claims, but none was provided. I contacted MGA: The Malta Gaming Authority, which regulates Bet-at-Home, also failed to respond to my complaint.Why is this important?Bet-at-Home and regulatory bodies like ECogra and MGA should be transparent and accountable to their users. Ignoring my requests and confiscating funds without evidence is a serious violation of consumer rights.What am I asking for? A clear explanation of the reasons for closing my account. The return of my confiscated funds amounting to €4,500. Transparency and accountability from Bet-at-Home, ECogra, and MGA.How can you help? Share this experience to raise awareness of such practices. Tag Bet-at-Home, ECogra, and MGA on social media to demand a response to this case.Thank you for your support!Sincerely,
Dear all,I want to share my experience with Bet-at-Home, an online betting operator that closed my account and confiscated €4,500 without providing a clear explanation.What happened? I registered with Bet-at-Home on April 6, 2024. I submitted all required documents for verification: my ID, proof of address, payslips, and a selfie holding the documents. Despite fulfilling these requirements, my account was closed, and my funds were confiscated.Attempts to resolve the issue I contacted Bet-at-Home: I never received a response to my requests for an explanation or the return of my funds. I filed a complaint with ECogra: ECogra ruled in favor of Bet-at-Home, claiming that my documents did not meet their standards and that my details were allegedly linked to a “group of users with a negative history.” I requested evidence to support these claims, but none was provided. I contacted MGA: The Malta Gaming Authority, which regulates Bet-at-Home, also failed to respond to my complaint.Why is this important?Bet-at-Home and regulatory bodies like ECogra and MGA should be transparent and accountable to their users. Ignoring my requests and confiscating funds without evidence is a serious violation of consumer rights.What am I asking for? A clear explanation of the reasons for closing my account. The return of my confiscated funds amounting to €4,500. Transparency and accountability from Bet-at-Home, ECogra, and MGA.How can you help? Share this experience to raise awareness of such practices. Tag Bet-at-Home, ECogra, and MGA on social media to demand a response to this case.Thank you for your support!Sincerely,