bet-at-home PLAYER REVIEWS(460)
Stepehen Tague
25 October 2021
Comment from uk.trustpilot.com
I joined 888 casino a few months back sent several emails and messages but no reply what so ever. Terrible customer service with no online support. All i wanted to know was about bonus when joining and your verification but nothing no replies absolutely shocking. Never ever had that happen before and yes it was the correct email address too.Stephen Tague
Ben Henry
25 October 2021
Comment from uk.trustpilot.com
When I first used this site I found it satisfactory but obviously far below the main sites like bet365. What I liked about it was it has a decent loyalty scheme where you earn points on every bet and these aquire over a short period of time to a decent free bet. However, this site dramatically changed when I started to do well and have a bit of luck. I managed to build my balance up to over 2500 with some very lucky football bets and after a lucky weekend I went to put on a Monday night accum only to find my max bet allowed was 1p, yes 1p. When I contacted them initially they said it was their traders and nothing to do with customer services and then after some gentle pushing they quoted some small print about basically they can do what they want. I asked for one reason why they were doing this and their response was that they were unlikely to revert any changes made. Bunch of amateurs and it was clear by my betting pattern that I simply got lucky and if they had have done the right thing they would been on the right side of me in a short space of time, STAY AWAY.
Taner and karolina
25 October 2021
Comment from uk.trustpilot.com
False advertisement. If I could leave a photo here I would. Signed up lost my bet and got no free bet as stated I would on sign up. Sad site Sad treatment. Sites like this are obviously on there way out. Not worth the headache and unusual odds on games somethings not right here. In my opinion.
Mark bod
25 October 2021
Comment from uk.trustpilot.com
If you like to pay money to watch hundreds of dead spins and never be one penny up then this is the site for you. If you want a small chance of winning a few quid then keep well away from this site.850 spins without a single bonus totally pathetic.Payout percentage 0.0001%
Marcin Polar
25 October 2021
Comment from uk.trustpilot.com
I will just basically say what everyone else did.Scamm and rigged games.6 different games deposit to play each not even a one bonus all games catching errors just to interfere with you getting bonus.They scumbags should be prosecuted.They deserve proper fee from gambling commission like some other sites.Hopefully soon it's going to happen.Karma is always coming back and I'm sure those shameless thieves will pay.Highly recommend to avoid those thieves.Shamless without any qualities or dignity.
No
25 October 2021
Comment from uk.trustpilot.com
Impossible to unsubscribe from daily spam on the phone. I never signed up for this and it tells me I have to log in to unsubscribe, but I don't have, and never made an account
customer
25 October 2021
Comment from uk.trustpilot.com
Innovative and irreverent with great odds.
Ken Talbot
25 October 2021
Comment from uk.trustpilot.com
On par with virgin . Basically robbing bast...s there online help is a joke all they do is refer to the gaming platform and how fair it is ... 60.00 deposited to gain a bonus which paid 40p ... mmm yes that's fair .. all there games are run through the Gibraltar platform ... the worst of the lot by far ... they will Rob you dry .. disgusting site . Stay away . Stay clear
Craig
25 October 2021
Comment from uk.trustpilot.com
Excellent company great odds and good offers
Anthony
25 October 2021
Comment from uk.trustpilot.com
Nice straight forward lay out and works at a decent speed. Some decent offers too
Mr Williams
25 October 2021
Comment from uk.trustpilot.com
Again.... Just reading these reviews it makes my stomach curl..ive had an account for over a year, provided id to depsoit! not used it in a while, had a little bonus.. Managed to turn it into a substantial amount.. No surprise I withdraw then my account is restricted and I cant log in, ive sent all the documents they asked for... Id, utility bills, photo holding id, 2 phone verifications.. A week on since withdrawing and im still none of the wiser and just keep getting fobbed off! 24/48 hours it will be sorted I keep getting told.. Documents have all been approved... its a joke! so frustrating!! Dont answer emails back... username taz140688
David
25 October 2021
Comment from uk.trustpilot.com
I think its a decent site but needs a good app
paul
24 October 2021
Comment from uk.trustpilot.com
stay away from online poker its very much rigged they always favour chip leaders and when you think you have the best hand oh no clowns going all in with 9 2 and winning its a joke so is it cheating or are these botts???????the bad beats ive had this is enough to throw yourlaptop through the window people with multipul accounts trying to ghost you i have reported several of these but they just ignore you.
steve
24 October 2021
Comment from uk.trustpilot.com
Easily the worst customer service imaginable. Takes days at a time to respond on their Livechat service, does not respond at all to email queries, has no option to actually close the account (they will force you to self exclude to close the account) and could be the worst Casino you will ever come across online.
Paul
24 October 2021
Comment from uk.trustpilot.com
Tried to close my account online on numerous occasions, it would not let you perform this procedure. If you can only close your account from 9.00am to 4,00 pm how is that safegarding people who want to stop? This company should be investigated by the gambling commison as they are not adhering to the rules and regulations. Please dont give me the indignity of providing the usual company response. Please Please don't waste your money on this site.
V L
24 October 2021
Comment from uk.trustpilot.com
Total scam. They change your bets. They cancel accebted bets.
Mateusz Lawera
24 October 2021
Comment from uk.trustpilot.com
Joined about 5 months ago, they asked about my opinion so there you go honest opion.Very poor casino offer deposit 20 play 1 per bet Didnt even win once lost about 200 Just to try never won more than 20 after bonus which is very rare scored it 2 Times. Site is very laggy welcome offer is rip off. Cashout only when you lose never when you win had acca 11 won 10 matches last match was 2:0 in my favor cashout blocked at the end it finished 2:2 but i coudnt withdraw about 3.300 which is no sense, honestly avoid this site you will never be happy with this site which is very bad. Customer service never helps aswell you need to proove how much you earn and send a bank Statement which is bizzare. Extremelly not happy.Deleted account today , had a reply from customer service that the games are based on LUCK only - Please Avoid you will never win on this website
Mark
24 October 2021
Comment from uk.trustpilot.com
Grovesnor app is the worst one I have ever used. Keeps losing connection all the time..spent over an hour trying to get to the poker game..ended up having to waste 10 at casino as could not connect to play a poker game at all...poker does not work on PC as it is and doesn't work at all properly on app either ..they are aware of the problem judging by other people's feedback and disappointed that I have wasted so much of my time on this ..shame on you Grovesnor
marek
24 October 2021
Comment from uk.trustpilot.com
First Grosvenor Casino don't even try to answer as always with your automated message this casino is a scam they are stealing money from people accounts the games including poker is rigged beyond understanding i dont understand how this fraudulent company is still on the market... STAY AWAY FROM THIS LIZZARDS
Paul B
24 October 2021
Comment from uk.trustpilot.com
very slow withdrawals
Alan
23 October 2021
Comment from uk.trustpilot.com
Disgrace off a company used them for many years used to have good banter with customer service guys about Dundalk football team. They then moved customer service to Manila an the customer service went down hill although the agents were always very very nice to speak too they didnt have knowledge in regards to sports betting they then closed my account customer service manager is married to John boyles daughter
Albert Trotter
23 October 2021
Comment from uk.trustpilot.com
I have played slots for over 20 years and I know they're random however the slots here I'm having doubts, especially the pragmatics. You never win EVER! thousands and thousands of spins on the same slots and they never bonus, how is that possible? I play the exact same slots everywhere else and they never play like they do here. Scam site and shows you how shady online sites can be!
Emny Globals
23 October 2021
Comment from uk.trustpilot.com
Dafabet is fraud. My friend made a deposit to them via btc which they said due to btc rate it was lower than the expected amount. They asked her to send her btc wallet for refund and for several months still nothing. They even tried to convince her that it was sent to an address which is the exact same address they gave her to make deposit claiming that its hers. They even said it was processed and can not be reviewed.
Andrew Wilcock
23 October 2021
Comment from uk.trustpilot.com
Would be zero stars but not possible, promotions advertised don't exist and the general usage of the site is terrible
Dj Stuttz Javen Richards
23 October 2021
Comment from uk.trustpilot.com
Awful compony awful costumer service skills they don't care about the costumers and the money we spend on them they take ur money no matter how much u want to deposit and as soon as you win they block ur account for weeks on end and what ever you win with them you will not get for almost a month never play with these
Mr heyer
22 October 2021
Comment from uk.trustpilot.com
Why do people complain about 888.com ? U only have to look on here to see they rig and fix their slots , the games pay out next to zero so why do they still then play with 888.com , they must be stupid, I closed my account ages ago , it took me less than 10 minutes to work out they rig their slots , they say oh no its not us its the game providers , well actually the same games anywhere else on other sites actually pay out with half decent wins and bonus features , so if anyone is reading this don't bother , 888.com also pay gambling review sites to rank them as being a top casino when actually they are at the bottom of the pile
PM
22 October 2021
Comment from uk.trustpilot.com
Verification process is a nightmare. I was allowed to deposit heavily with no questions asked, then when you withdraw you have document requests coming out of your ears. Payslips arent enough to prove a source of funds apparently, and neither is a bank statement showing money in. You have to provide a full bank statement showing everything else that you spend your money on, and its simply an invasion of privacy. If the amount of money I spend on my Chinese at the weekend determines whether or not I can use the site and withdraw money, you should be asking for it before Ive deposited thousands with you, its that simple. Avoid.
Steve
22 October 2021
Comment from uk.trustpilot.com
Casino offers are regular and worth doing and slots in general are reliable and entertaining. Deposits and withdrawals are prompt. Website response appears slow at times although my Internet speed is quite poor. All in all a good casino to play
David Hunsinger
22 October 2021
Comment from uk.trustpilot.com
I have spent 10s of thousands of dollars on this site. I am disgusted with unibet I deposit a few hundred gone in seconds deposit thousands gone in minutes
bobski
21 October 2021
Comment from uk.trustpilot.com
Betsafe sent me an email about a 25 dollar casino bonus. In the terms and conditions of the bonus it said that at a 1x wagering requirement was needed and that all casino games would contribute to the wagering requirements. After playing some casino slots that would have meet the requirements of the terms and conditions I noticed that only the live casino was going towards the bonus. I messaged them on live chat and then through emails. They said there was a mistake and that it was a 35x wagering requirement and only on live casino but that they would honor the mistake and gave me the 25 dollar bonus that I would have unlocked and kept the one that I had currently going. All email responses were prompt and helpful not sure why people have given so many bad reviews. Overall they handle the situation very well amd I was very pleased
Nathan Eivers
21 October 2021
Comment from uk.trustpilot.com
DONT DO IT. I had 2,000$ available to withdraw and they took everything. I didnt see a cent
Graham Allen
21 October 2021
Comment from uk.trustpilot.com
I wouldn't use this company to bet with. There are many other services that do the same thing but much better. You will be better off using William Hill, Sky Bet or Paddy Power to name a few. If you win money with Mansion Bet they then restrict your account so you cant win any great amount again. They will then try to push you into using the casino instead, claiming there is no restriction in this section. They will deny this in a statement underneath, but I assure you this is the case.This company seems to be crooked all the way through, employing underhand tactics that are both not fair and also not safe to the vulnerable, especially when 'safer gambling' is supposedly of paramount importance. ( cue the crap underneath about how they protect their customers and have strategies in place).Please use a different betting service.
Andrew Wilcock
21 October 2021
Comment from uk.trustpilot.com
Opened a new account based on what looked to be a good bonus, they waited until I placed the first bet before blocking my account from all bonuses which would make sense if I had a duplicate account or something but I never heard of them until yesterday.
Ben Q
21 October 2021
Comment from uk.trustpilot.com
Constant disconnection issues with this site and my internet has no problem with anything else. They charge a fee to deposit. top 10 casino sites in UK have this with high rating reviews which have to be fake after seeing so many bad reviews.
Jos
21 October 2021
Comment from uk.trustpilot.com
At the moment you ask a withdrawal they come with stupid requirements and makes it very difficult for you to get your money back. That was a very BAD experience and I will NEVER play at Mr.Green again!
Ghislaine Codner
20 October 2021
Comment from uk.trustpilot.com
Good games and promotions but very high wagering requirementd.Also loyalty scheme is unsatisfactory as every month you go back down one level
Barry Costello
20 October 2021
Comment from uk.trustpilot.com
This is the worst betting platform I have ever been on. I made a deposit of 20 and received a bonus of 20. I wagered my deposit and my bonus and won 27.62 yet can't withdraw until I wager 160 ????????. Absolutely ridiculous ?????
Peter
20 October 2021
Comment from uk.trustpilot.com
It is good casino
Florin Morar
20 October 2021
Comment from uk.trustpilot.com
Good casino overall, never had a problem with payments/ withdrawals; all very prompt and money are in your account the same day. very good customer service and generous with bonuses. a lot of promotions.The casino could do with more new games from a variety of providers. I would recommend.
Shea Greyeyes
20 October 2021
Comment from uk.trustpilot.com
I am not a paid writer. I am just a regular Canadian citizen living in BC. for all you people saying that betsafe is a scam site; I have to say that youre wrong. If all your credentials are not in line you will most likely not receive a successful withdrawal. Please note; to ensure your payouts are granted; make sure all of your credentials are in line; your address and so on; according to what you have provided in your casino account. Make sure the address on your account is the same address that you provided your bank. If you are using a fake name or have a duplicate account the chances of a successful withdrawal are next to none. I received my withdrawal within three business days the first time I made a withdrawal request. Every withdrawal after that has been paid to me the next day to my bank account Via the way I deposited interact E transfer. online option. Please note weekends are not business days. Monday! ??I set up auto deposit and theres no questions asked. I get my withdrawal every time the next day and have never been asked for any ID or bank statements or anything of the sort. I am a renter so I cannot provide utility statements and such as my landlord pays those; so I understand how frustrating it can be trying to get a successful withdrawal. Unfortunately for a lot of casino sites this is just their policies. you should always read the terms and conditions of every casino thoroughly before creating an account; to ensure that you will be satisfied with your experience there. It was my first time playing with betsafe and now I will never use another casino site other than betsafe. This is the only casino that has ever paid out my withdrawal without asking me for a bunch of verification crap. I received my withdrawals via the way I deposited-online interact E transfers. I am quite impressed with betsafe and I can assure you that it is 100% safe and reliable. I guess youll never really know until you try it for yourselves. This new and improved updated version of betsafe is definitely my favourite online casino. I will never use another casinosite again. I used to play and make deposits on various other online casino sites but could never withdraw my winnings because of all the crap verification they asked for. I am a renter so I can never provide utility statements as I explained above. Plus I am not Too keen on giving out personal information as Im sure you are not either. However; I am willing to make online deposits; as my bank accounts are generally pretty safe nowadays. I win quite frequently and Im able to cash out with no questions asked every time. This is my review like it or not. Its the truth according to my experience at betsafe. I 100% guarantee you will not regret playing at betsafe. Go ahead and test this theory and feel safe making a successful deposit and withdrawal immediately after you win to prove that I am right. If I am, please come back to this review site and leave a comment as I want to let everyone know about this awesome casino. As I was saying after you win some thing go straight to the withdrawal section make your withdrawal; wait for your confirmation of approved withdrawal; and take a screenshot of the date and time of your requested withdrawal along with the email that you will receive and SMS message to your phone; and have an awesome experience at BetSafe. PS take time to read all of the terms and conditions if you selected a bonus on your first deposit. I recommend that you wait to take bonuses as you will need to Playthru your bonus requirements before making a successful withdrawal. I recommend taking bonuses after you try to play with just your own cash. Immediately after winning some cash; go to withdrawal option in the bank section of your casino account to prove that I am right about the withdrawal option. Otherwise you will have to play through your bonus requirements if you took a bonus on your first deposit. If you took a bonus and did not play through your bonus requirements you will have issues with your withdrawal. So instead of assuming that this site is a scam site do not take a bonus right away. After enjoying your first withdrawal feel free to take any bonus you wish as they are great bonuses and be sure to play through your bonus requirements. I recommend taking them later on however. Your choice either way. Anyways I hope you enjoy your winnings. PS not a freaking scam !!! Dont trust me??? Thats your own problem. You can go and have fun getting scammed on other sites, but not this one. betsafe is 100% reliable. Anyway if you found this to be helpful to you please drop me a positive comment. PS if you have nothing nice to say please kindly refrain from commenting on my post Thks. Happy winning everybody. Wishing you the best of luck. Peace friends ??? your friendly neighbourhood betsafe comrade S.G. Over and out.
Craig
20 October 2021
Comment from uk.trustpilot.com
Excellent site and easy to use
daniel
20 October 2021
Comment from uk.trustpilot.com
Disgusting website I deposit 200 and in the space of 10 mins it was gone Im talking I was doing 50p bets the games are rigged and the only ones that seem to win are the streamers promoting there website stay far far away from these robbing scammers ?????
b,
19 October 2021
Comment from uk.trustpilot.com
Dont use it for anything. Terrible Website, trying to scam you in every possible way. Use any other site than this one.
Kelly Louise
19 October 2021
Comment from uk.trustpilot.com
Seems this site is really going down hill, used to get a 20 cash bonus every 2/3 months. Last one was in June, not had anything since but they are enjoying money I deposit every single month and expect some sort of loyalty and was happy with getting the 20 casino bonus every 2/3 months but nothing now for over 4 months, if nothing changes won't be continuing to use this site, as I have found better
Green Tips
19 October 2021
Comment from uk.trustpilot.com
Worst casinos belong to 888. Im a gambler I understand that casinos are pot luck. But pot luck doesnt exsist at 888. Been with them for years and not one notable win, lost so much money with them as they pay out next too nothing.
Mr Alin Barbut
19 October 2021
Comment from uk.trustpilot.com
Rigged games! Stay away.Deposit 125 + 125 bonus. Played live casino and went up to 350. THAN went to a game i know well: bigger bass bonanza. Down to 100 in 3 hours of play. Stakes mainly 0.12/0.24/0.36 followed by max 20 spins at 0.60/0.72. Than back to low stake. It swallowed 250 in 3 hours and gave me 1 scatter special only of 84x.Headed to live casino and lost the remaining founds.Rigged platform! Stay away.
anton
19 October 2021
Comment from uk.trustpilot.com
the only good thing about ladbrokes is dont bet with them diabolicle odds, terrible troublesome staff avoid at all costs
Ginger
19 October 2021
Comment from uk.trustpilot.com
Mansion Bet don't deserve your business. After waiting 2 weeks for a withdrawal to be made, I was asked for bank statement, passport, driver's license, gas bill - i.e. ALL of these - and was later told that despite thereafter having a verified account that I was not entitled to any bonuses or promotions, with no recourse to reverse that discriminatory decision. One withdrawal and Mansion Bet goes into meltdown and denies you what they advertise to new customers. Awful company, terrible flaky website with an unreliable and irritating Live Chat function & unhelpful Customer Service jobsworths. They deserve to go bust. Loads of other decent sites, so don't waste your time with Mansion Bet,who only honour their promotions when you're constantly losing money. One withdrawal, and you're in their bad books.Put them in yours first before wasting your time with them.
Bahaa Nasrallah
18 October 2021
Comment from uk.trustpilot.com
For no good reason and without any explanation my stake limit was put down to zero. So I couldn't place any more bets. Like any other bookmakers once the user wins once or twice they don't like it and do anything to exclude him,
Richard Alec Gillett
25 October 2021
Comment from uk.trustpilot.com
The website is well designed and easy to navigate. Some of the offers can be a little too complicated. But overall a good company with some decent odds.
The website is well designed and easy to navigate. Some of the offers can be a little too complicated. But overall a good company with some decent odds.