Bet365 PLAYER REVIEWS(2873)
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Dennis Bishop
21 February 2025
Comment from uk.trustpilot.com
Another ridiculous online casino its a complete joke. Over 150 spins and not a single bonus or win over 5x. Seriously? It's rigged, plain and simple. I've closed my account and advise you to steer clear of this blatant scam site.
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keri owen
20 February 2025
Comment from uk.trustpilot.com
Absolutely disgusting service can’t get hold of anyone can’t logon and all I get is a stupid AI conversation. I want to cancel my account. Can’t ring anyone. Can’t email anyone pathetic.
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Super Frank
20 February 2025
Comment from uk.trustpilot.com
I’ve noticed a trend when I play slots on 365 that if I get a win, the amount won will put me back to what I had when I started playing, for example if I deposited £20 and was down to £7 I would get a £13 win to bring me back to £20. The same thing happens with bonus rounds (free games) the bonus never pays more than £20, and it brings me back to what I originally deposited, this is with 40p or 60p stakes.It’s like they’re telling me, look you’ve won your money back, just take it, but I carry on and lose it with dead spin after dead spin.I’ve noticed this ever since I lowered my deposit limits.
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Consumer
18 February 2025
Comment from uk.trustpilot.com
PLEASE stay away from Ebasketball. I’ve been playing and monitoring to see if it’s legit. It’s 100% manipulative by its Gamers. Theres no way around. Bet on college/ pros but never bet on Ebasketball.
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Valentin Traila
18 February 2025
Comment from uk.trustpilot.com
Let's me registered have a look around when after I deposit I get locked, this is a joke! Sent them 2 different ID documents 4 different selfies and still nothing... they do not want to send me the money back... Do not deposit with this company...
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ka kec
18 February 2025
Comment from uk.trustpilot.com
i am very angry... bet365 casino is not paying anything... i won few times 100-400€ but that was long time ago...i deposited like 1000€ in 12months and got no return while playing slots no bonuses no big wins, it only takes my money... this casino is soo scam you cant win anything, its better that you throw money in trash instead giving it to them...
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Drew Jones
17 February 2025
Comment from uk.trustpilot.com
This was my go to betting app as I’ve had my account with them for many years. Then one day for absolutely no good reason, they just banned my account with no explanation. They wouldn’t even explain why they had banned it. Terrible customer service.
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Anis Regaieg
16 February 2025
Comment from uk.trustpilot.com
they block my account for no reason they make angry cause my english not good and i dont understand them good they block me...
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Aaron Munce
14 February 2025
Comment from uk.trustpilot.com
Played for 4 years won 10 free spins from the free to predict 6 scores challenge played the 10 free spins and won 122 quid first time winning and then bang restricted from promotion and bonuses I asked why the fools said due to safer gambling I can’t receive promotion or bonuses absolute Ballix played for 4 years was no issue to I won
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Zack Carne
14 February 2025
Comment from uk.trustpilot.com
Gambling before the year 2021 was soo good, always had a win. It’s like the systems been rigged. I’ve not long downloaded bet365 been some years. But from my recent experience with them, I couldn’t even rate 1 star, they lie about there odds, and every casino game is for sure rigged. ha, lose lose lose never win here!! Coral is by far a better app to bet with..
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Carlo Orsini Casalena
14 February 2025
Comment from uk.trustpilot.com
Won a small Superbowl bet, $100, but they won't let me withdraw funds. They have all my bank details, credit card info, but they cannot get me money unless I have another set of banking info. So I have to go and open a bank account somewhere to get $100 back. They take a deposit instantly but can't handle a withdraw. Big bowl of wrong! I will never use the gambling site again and warn no one else does either. If I could give 0 stars I would. Terrible!
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Trenice Singh
14 February 2025
Comment from uk.trustpilot.com
I lost a huge amount of money using this company ! The customer service is slow and highly manipulative. Depart from bet365 and worry less about loss, Step in the right direction progressively using spacebank
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Carvley
13 February 2025
Comment from uk.trustpilot.com
I being on the app for little over a month learning wild loosing. My issues with these dishonest owner. 18 games parlay 9 teams won $6.6k payout if all 18 teams won and after 9 wins with teams +120 add your payout is $8 . How dishonest and disgusting. On top of that winning 30 sec the $8 payout show up the suspended the payout ontill the next team lost so i couldn't even take the $8. I message support to complain after $2000 lost gambling he decided to restrict my account and deleted the 18 games parlay from my history
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Stephen Thomas
13 February 2025
Comment from uk.trustpilot.com
Spent 150 quid on slots, that’s on one machine, biggest win 72p, money down the chute in minutes, of all the online casinos never felt as robbed ever, surely a scam. To put things in perspective I’ve been in Lanzarote for 2 weeks and staked over 2k in euros but had a return of at LEAST 450 per 500 and I’m up at end of holiday, could always guarantee at least 75% return on other gambling stores in U.K. avoid at all costs
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Jackson Waigwa
11 February 2025
Comment from uk.trustpilot.com
Before i started it. I came here, read the reviews and most were 1 star. Ignored and went on opening a betting account with them.They are the Worst. They restrict account. After a week, i am told i cant use cash out feature, withdrawing is a problem and the worst part of this is their customer service representatives don't give a solution. they say that is what it is and there is nothing they can do. PATHETIC!!!!
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Andrew Wright
11 February 2025
Comment from uk.trustpilot.com
Awful company to deal with. Won an Acca 7/8 teams had won with the last game to be played the next day, offered me £75 cash out. Accepted it but when you click it won’t let you take it. Then the app crashes, log back in same thing happens over and over. So screenshotted the error thinking customer service will be able to help and let me cash out what I’ve won. Only to be be bounced around live chat before finally having my account terminated and they’ve kept the credit I had in my account and not refunded my winning bet. THEIVS! Fuming. If this isn’t resolved will be going to the ombudsman
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steven cox
10 February 2025
Comment from uk.trustpilot.com
App is very bad. Always issues logging in. They usually got best odds but they don't like it if you win. I been betting on horses for few months and all seemed good But I had a lucky streak with a few descent winners then they blocked my account. They would not tell me why they just blocked it for no reason. Thankfully I was able to get my winnings out easy enough. I don't know why I got blocked. The only reason I can think of is because I had a few winners. Shame really as they do have best odds. It would have been nice to know why I was blocked. Will be going back to paddy power as their app seems much better. Odds not as good but overall much better.
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Katie Wilson
10 February 2025
Comment from uk.trustpilot.com
I used to really enjoy playing slots on this site I have deposited £100s in the past 2 weeks and not paid me anything not even given me free spins with the slot games I have been playing.. I have played with bet365 for 18 months and I used to really enjoy playing with them but it doesn't seem they want to pay out anymore
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Joel Lanni
09 February 2025
Comment from uk.trustpilot.com
Their cash out feature is terrible. I’ve lost hundreds of dollars due to this broken feature. It doesn’t ever let you cash out it’s just there to trick you. Use a different app as they’re scammers.
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Mrs S Hayman
08 February 2025
Comment from uk.trustpilot.com
What a rip off site definitely not recommended!! When you win a good bet and you increase your bet yoh will definitely lose what you win they eat it all.
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jan lacny
07 February 2025
Comment from uk.trustpilot.com
Absolutely scam you can spend how much you want. You have no chance to win because they taking a piss they just send you some stupid invite and it’s shit hopefully you scam devastate
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Stuart Cloney
07 February 2025
Comment from uk.trustpilot.com
Criminals.twice in two days they have screwed me over.1. Offering cash out of a product, fair enough the first offer changed mid transaction but when I accepted the revised offer and they declined that immediately as well its a farce.2. Voided a bet based on a market being closed? It wasn't closed on your App therefore the bet stands. Took them a day to void the selection as it only happened when the player started going well.
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Shaun Norrish
06 February 2025
Comment from uk.trustpilot.com
Maybe a little update as I've now sent a report to the UKGC (not like they'll do much) but these frauds might find themselves in a spot of bother as for the last two months of opening this account they've allowed me to deposit off my own personal debit card onto my partners 365 account 😂 so they clearly don't run "GDPR" checks and are only interested in stealing money from customers. I've every screenshot all the video proof a picture of the card used for the transactions and the transactions made, where I find myself over £800+ down without a single sniff. Have a good one THEFT365 it's about time us punters run a petition to have you shut down. The only corruption on a huge scale in the bookmakers industry is how you've been able to obtain a gambling licence for all the years you have..cya you bunch of corrupt muppets.
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Gary Platt
05 February 2025
Comment from uk.trustpilot.com
Bunch of crooks I’m winning and trying to restrict my bets making out I’ve problem gambling yet I’m winning not losing.Have the traders last year dictate how much I could put on a bet so I stopped betting with them.4 months pastThen start sending me 100.00 matches free bets and then I take I win there start winging again. Moral of the story only want losers.
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Stuart Melville
04 February 2025
Comment from uk.trustpilot.com
Absolute joke of a company three times they applied restrictions to my account apparently for safer gambling. however this last time all my bets were placed before 2pm some were the day before at 7.30pm they ban my account while in play lock out everything so I can't do anything for 24hours telling me to phone
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Ben Mcmonagle
04 February 2025
Comment from uk.trustpilot.com
300 spins on 24k gold jailbreak and not a single feature, now tell me that's normal....just statistically it should of come up a few times at worst!
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Dan R
04 February 2025
Comment from uk.trustpilot.com
I've been in numerous sportsbooks and eventhough the interface and app are good, the customer service has been terrible. Today they closed my account for no reason whatsoever and refuse to provide any justification or information as to why my account was closed. Horrible experience. With sports betting now legal and many options out there, I would suggest go elsewhere. There are able to lock up your account at anytime without any explanation and this is something that can leave both your wages and money at risk when relying on such a business.
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Lisa
03 February 2025
Comment from uk.trustpilot.com
Took my money and then said my account was ‘locked’ and then closed it before I could even place bets. After trying to contact customer services twice I got terrible service and nothing was resolved. WORST SITE EVER
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Mr. Carl Hatton
03 February 2025
Comment from uk.trustpilot.com
⭐ Bet365: The Ultimate Betting Platform! ⭐Bet365 is hands down the best online betting platform out there! 🏆 With an incredible range of sports markets, live streaming of over 600,000 events annually 🎥, and an intuitive mobile app 📱, it offers an unbeatable experience for all bettors.New users can enjoy fantastic welcome bonuses 🎁, while existing players benefit from exciting promotions like bet boosts and early payouts. 💰 Secure payment options 💳 and 24/7 customer support 🛎️ ensure a smooth and safe betting journey.If you're looking for the best place to bet, Bet365 is the way to go! 🔥💯
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Freckle Face
02 February 2025
Comment from uk.trustpilot.com
Worst of them all!! So I had a few months in traction..joined 22 sites, deposited 100 quid ten times in each. This was by far the worst return of them all .zero in fact! One time I bet just /10/p a spin../1000 spins..no feature! Lol. Lucky I have the money to waste..interesting experiment for sure! Best returns were coral, bet victor, virgin and hippodrome by far. Steer clear of this site. Ojo and jackpotjoy.
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George
02 February 2025
Comment from uk.trustpilot.com
Restricted my account for no reason and refuse to correct this.After an hour on chat it turns out a similar account has been set-up using some of my details (even though I now doubt this to be true) but they wouldn't expand on this.Was originally told everything was OK and back to normal, then literally 10 mins later I get a message saying I can no longer use cash out or any offers they have.Back on live chat and told that's the decision that has noe been made and that's the way it is, even though 10 minutes earlier i was told everything is now ok, no reason given.One of the worst companies I have ever dealt with.Very unprofessional and amateurish company.
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jake raddz
02 February 2025
Comment from uk.trustpilot.com
DO NOT USE SAFER GAMBLING OPTIONS. Once you use the safer gambling tools on the site in an attempt to gamble responsibly they will restrict you from receiving any and all promotions from themlive chat clarified that this is the case and took a screenshot.after publishing my review they have have restricted all access and not allowed me to continue playing on the site. took 2 hours in live chat to get account unrestricted because of an agent.
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Consumer
02 February 2025
Comment from uk.trustpilot.com
Terrible experience no consistency in certain games .. bonus doesn’t reflect the amount gambled and then if you do ever win anything you can’t just withdraw it on the card you deposited.. no they then want your bank details to transfer it … definitely don’t waste your time and money
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CESAR TELMO
02 February 2025
Comment from uk.trustpilot.com
Many, many bad reviews but I did had a good time with bet365, I still have a good RTP, unique free bets and games always giving profits.
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Martin
01 February 2025
Comment from uk.trustpilot.com
Before you read further, find another betting company. Sick of bet365. I’ve had my account restricted when I win then for the second time, their site had a glitch on Wednesday preventing any cashing out. When messaging them I received a generic message which basically said unlucky. Really poor and makes my opinion of them as scammers. Screen shots taken so will raise with trading standards. Now betting elsewhere and I advise you all to as well!
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Saqib
01 February 2025
Comment from uk.trustpilot.com
Probably best layout of them allThey definitely have best layout of all betting companies and navigation simple to use through out site ...that's probably why it's the number 1 site for punters...however I did self exclude from site years back because of altercation with their costumer service...I will be returning next month as self exclusion ends... however their promotion back then was terrible as I can remember... my friend still uses their site and they have recently added free to play game every day which not good he hardly ever wins on it... I'm still on fence on this site 50/50 ...it kind shocks me how the number 1 site for punters have so many faults with their site if I was the CEO I would fire all promotion team lol terrible
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paul atkins
01 February 2025
Comment from uk.trustpilot.com
This company will rob you blind and then Send emails telling you their gameplay is fair this is the most crooked gambling site I have ever played x please avoid at all costs
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Andrew Brown
31 January 2025
Comment from uk.trustpilot.com
They restrict you after a while if you’re a consistent winner. Absolutely disgraceful behaviour and they shouldn’t be allowed to get away with it. They made a revenue of over 3 billion last year and restricted me for my 3k profit.
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Robbie Adams
31 January 2025
Comment from uk.trustpilot.com
Been a customer for 2 years. All good at the start. Free Spins, free bets and then nothing. Overall I lost £2800 but won £2400 playing Poker, Virtual Blackjack, Roulette and Sports betting. Down £400. I closed my account this week. Wanted to cash out my football accumulator and the app wouldn't let me access my bets. 5 minutes later the other team scored and then it let me in. Bet365 makee billions and yet they won't pay out peanuts. Thieves. Don't waste your money here.
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Wayne Botelho
31 January 2025
Comment from uk.trustpilot.com
If i could rate bet365.com zero stars I would. I literally got an email this morning saying they restricted my account till I call them with affordability checks. I was talking to the agent for over an hour first time and he kept repeating the same questions till the call miraculously disconnected. I didnt receive a call back so I called back after an hour later bearing in mind I'm place on a long hold and spoke to another agent in the Responsible Gambling team who said he wasn't able to assist and someone will call me straight back which nobody did surprise surprise. I emailed the team and Vanessa emailed back saying I should phone for a third time. What is wrong with these people do the not understand customer service. Its an absolutely rediculous company and shouldn't be allowed to operate if they are scared to take a bet.
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David Page
31 January 2025
Comment from uk.trustpilot.com
Really non engaging games. full to the brim of really convoluted requiments for any wins, So many games so reliant on so many aspects to acess features and even then on some you still fail in a bonus as its reliant on other features. It really is a celebration of mediocer win lines with the occasiomal free spin to win back what you have probably already deposited over the course of joining. but no more.
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David Henderson
31 January 2025
Comment from uk.trustpilot.com
Champions league , 7 fold. All games were winning with 10 minutes left . Went to crash out and app stopped working conveniently so couldn’t take big cash out offer , then of course when games finished it started to work again. Emailed them and complained and they said cash out is a feature that they can withdraw at anytime and they waited for bet to settle . Not first time it happened, wont use them again!!!!
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Tomas
31 January 2025
Comment from uk.trustpilot.com
Scammed. Past wednesday, there has been a technical problem on their end which made it impossible to log in. Lost 200 euro, because I couldn't cash out. They're hiding behind the TOS, saying the "cash out function is a fun extra, but we aren't responsible if you can't reach it". AVOID.
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sw
30 January 2025
Comment from uk.trustpilot.com
scam365 avoid funny how everyone who had bets on their app crashes so they cant cash out but people who haven’t placed a bet can use it just fine. then soon as games end oh it magically working again they need looking in to the gambling commission they always do stuff like this.
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A. C.
30 January 2025
Comment from uk.trustpilot.com
SCAMMERS, REAL OFFICAL SCAMMERS! on the 29th of January 2025 around 10-15 minutes before UEFA cup matches ended they have stopped all cashing out strategies and they have stopped their servers where millions of people could not login or cash out or even see their bets!
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Robbie Adams
30 January 2025
Comment from uk.trustpilot.com
Been a customer for 2 years. Overall I have lost £2800 but won £2400 playing poker, roulette, blackjack and sports betting. They ripped me off tonight. Wanted to cash out my football bet but the app wouldn't let me access my bets for the first time ever. The team scored 5 minutes later. Not going to complain as they'll probably just say they where having problems with the system. I won't be spending a penny here again. Oh don't bother with their Poker App it's pure Garbage. Rigged 💯.
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Levi Stephenson
30 January 2025
Comment from uk.trustpilot.com
Not the first time they have crashed their site during games. Obviously losing too much money with so many games on so they magically crash and then fix it once games are done.
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mel
30 January 2025
Comment from uk.trustpilot.com
ScammersLogged me out of my account so I couldn’t cash out early, tried to put my password in lots of times but failed, the time it let me in all games had finished 2 teams out of 9 let me down, scamming gets, don’t waste your money,plenty of other sites that pay out and want your custom
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Chris Ruff
30 January 2025
Comment from uk.trustpilot.com
Not for the first time with an accumulator in football the screen "srangely" freezes you can't cask out you end up stuffed. NO WAY TO RUN A BUSINESS STRANGE WHEN FINAL WHISTLE YOU HAVE LOST BECAUSE OF A DRAW LAST GOAL 18 MINUTES FROM FULL TIME.
James Power
21 February 2025
Comment from uk.trustpilot.com
Srdraws you in with little wins but after some time playing you get nothing not even to play on with
Srdraws you in with little wins but after some time playing you get nothing not even to play on with