Bet365 PLAYER REVIEWS(2667)
Bryan Ouellet
19 November 2024
Comment from uk.trustpilot.com
They dont fix things that are broken, they break things that dont need to be fixed. They send you mechanical replies petitioning to emotions, or just plain out of context replies that dont reflect any human intelligence or comprehension of the bettors' observations or games nuances. They just want to get $1000+ from as many people as they can, with a mickey mouse app.
WEB DESIGN BACKLINKS UK
19 November 2024
Comment from uk.trustpilot.com
i thought i try my luck evry month i deposit you will never win slots or rollette the wheels are riddge every time your balnce finsh your number comes i seen it for the past 3 monts even the slots are fixed avoid avoid at all cost dont waist money online no more you better of going to vagas its seems this platform is fixed
doru Tanase
19 November 2024
Comment from uk.trustpilot.com
I placed a bet on the second half of a basketball game under 78.5 points. In that half 69 points were scored but it went into overtime. The bet was decided as lost. An abuse by bet365. According to any basketball rule a quarter or half cannot be extended. Extra time is related to the entire match and not to a half or quarter of the game.I had previous bets where I bet on the second half over. The half ended under but the match went into overtime and ended in a draw. The points scored in overtime were not counted towards the second half but only towards the match and the bet was decided as lost. (Correct in this case)
Pavlos Kesidis
18 November 2024
Comment from uk.trustpilot.com
Using bots , AI in cash games. Playing with same bots everyday all day. This is illegal and of course unfair. I emailed them and of course they denied my claims. From 30 hands I won propablly 3-4. I know to play and I always had the second best hand. This is unreal. Avoid because bots , AI knows your hands…
SullivanVII
18 November 2024
Comment from uk.trustpilot.com
PLEASE STAY AWAY FROM BET365! FIRSTLY I'VE HAD MY ACCOUNT FOR 14 YEARS OPENED IT IN MY 20S BUT THIS LAST YEAR IT'S TURNED DISGUSTING! NOT GIVING OUT FAIR BONUSES SO I'VE JUST CLOSED MY OWN ACCOUNT RIP BET365
Heigo Palumäe
17 November 2024
Comment from uk.trustpilot.com
avoid at all cost.so what happened?ufc 309, they settled all fights within 1 minute since most were low odds fights , then big odds won (8 odds) and they didnt settle it for long time, so you could not cashout your bet and lose your bet afterall.EDIT : and of course next fight which was lose, was settled again like 30 seconds after results , this website is just huge scam as they knew exactly that if they dont settle that big odds one right away and when next fight starts then cashout option will be unavailable lmao. So i definitely lost $300 because of this website.
Laura
17 November 2024
Comment from uk.trustpilot.com
Worst support ever. Also cheaters!Frequently bet on sports and try and take the early payout. I have done this lots previously and as soon as I confirm the early payout something "Breaks" every time. I reached out to support to show them what happened and they closed my account. BEWARE OF THESE CHEATERS....I reached out multiple times after and they just said account was under review...
A A
17 November 2024
Comment from uk.trustpilot.com
“Misleading Practices in 6 Horses Challenge – Disappointed with Bet365”I participated in Bet365’s 6 Horses Challenge after seeing their promotional materials claiming that predicting 4 horses would result in a €5,000 prize. However, after successfully predicting 4 horses, I was credited with only €1. This came as a complete shock since the advertised prize seemed clear and straightforward.Nowhere in the promotion did it explicitly state that the €5,000 prize pool would be shared among all winners or provide clarity on how many participants were involved. Such vague communication feels deceptive and undermines trust in the platform.I have reached out to Bet365 for clarification and was told about shared prize pools after the fact. This crucial detail was not emphasized upfront, leaving many players with false expectations.I strongly urge Bet365 to improve transparency in their promotions to avoid misleading their users. Players deserve to know exactly what they are signing up for before participating in such challenges.
customer
16 November 2024
Comment from uk.trustpilot.com
Wow never played such rigged games I genuinely thought coral/ladbrokes were scamming sites but this place is a whole different level AVOID if you want a fair gaming experience nothing but dead spins and massive losses here
Neil
16 November 2024
Comment from uk.trustpilot.com
Spent over an hour on the phone then had to wait over a month for my account to be verified. I’d been with them for ten years already up to this point. I then discover there are limits placed on my account so I can’t have a meaningful bet. I believe this is because I won a fairly large amount of money on an accumulator. I have no special formula, I’m not connected the betting industry and just do it for fun. Because of their procedures and poor customer service this company somehow take all the fun out of betting.
Under
16 November 2024
Comment from uk.trustpilot.com
Two accounts per month is limited bets to 2-3 euros for game,bets before was making for high Leagues!!!Circus, mafia,fraud,illegal and etc.
Peter Zoch
16 November 2024
Comment from uk.trustpilot.com
Absolutely do not deal with this company, luckily I had nearly zero balance before they started getting shonky blaming gambling regulations before freezing my account. They then requested impossible info, I told them to stick their company and tell their boss Denise she's a crook. Very dubious company with I beleive illegal tactics for keep your money. Stay away.
RYZOFT
16 November 2024
Comment from uk.trustpilot.com
Closed my account less than 1 week after making it. They gave me no reason as to why. Only giving me vague "We don't want your business" which is such an insane thing to say. Don't waste your time with this company or website. Useless.
Brad Sheasgreen
15 November 2024
Comment from uk.trustpilot.com
I’ve read through all these other reviews and I don’t know, maybe they just like me but I’ve not had a single issues with Bet365. Sure I’ve had some loses but in the last 24 hours I’ve made 3 withdrawals adding up to about $2000 ($900, $800, $300) and the money was transferred within a couple hours. But that’s just me. (FYI, I only play slots and sports bet)
Idnam Madenev
15 November 2024
Comment from uk.trustpilot.com
Well this explains it all. I came here to write a review and the stars it already doesn’t have speaks volumes. I tried signing up today and was told that my verification process failed so I will NEVER be allowed to have an account there. No explanation. Just never allowed. Not allowed to rectify the situation. Pretty rigid if you ask me…. But based on these reviews it looks like I dodged a bullet. Thanks for lookin out for me universe!! Don’t waste your time folks!!
FM
15 November 2024
Comment from uk.trustpilot.com
I have been using Bet 365 for almost one year now and I must say that their RTP seems accurate. Immediate payout. Vast Gaming section. If anything the Lotto section can be improved by allowing player to make smaller bets as at present it starts with 10p; I understand that it seems low but when you arrange several combination of numbers that will add up very quickly putting off smaller players to even consider opting for combos.Anyhow I had great fun with bet365 and I will still use it along other online casinos.NB if you read my previous feedback for other online casinos they are mostly negative ... so if I leave 5 stars they do really deserve it.
Ridwaan Ali
14 November 2024
Comment from uk.trustpilot.com
They have no problem allowing you to deposit 2000, but as soon as you try to withdrawal anything over 1500, they put you through the most painful verification process. I have been waiting 2 months already and still have no answer from them. Like other reviewers mentioned, they ask for a credit card statement for a card I haven't used in 2 years. Like why can't they ask for the card I used the last 12 months? It's only cause they want to find a reason not to pay out. Luckily I kept my records and had PDF bills on my computer. Sent everything and still waiting. I filed a complaint through our gaming commission.
Marie
14 November 2024
Comment from uk.trustpilot.com
Won some cash in Casino and as soon I won that money it said "error has occured" and did not put the amount I won in my account.
Edward Naylor
14 November 2024
Comment from uk.trustpilot.com
shocking as ever bonus round paying x2 looks like the ceo wants that pay packet again.
Tim Bachman
14 November 2024
Comment from uk.trustpilot.com
Do not play here! Absolutely terrible! Lost 200 in the past few days as quick as you can snap your fingers. Betting reasonably I might add. Just witnessed 4 blackjack get pushed in a row. Chances of this are astronomical and don't happen very often. Although I know it should at some point, but it happens waaayyy to often on this site. Baccarat is a joke on here and this site should be investigated. Such terrible returns. Chances of blackjack getting pushed are 0.4 something % from what I have read it's 1 in 450 hands and I just saw it 4 times in a row. Please save yourself the money and go to brick and mortar casinos. Online is absolutely astonishing at the loses. Would not recommend this site to anyone! Except if you are sports betting. No chance they are able to rig those becasue they can't control it. Such a scam. Worst experience on the gambles. Please stay away. For your own good!
Sylent
13 November 2024
Comment from uk.trustpilot.com
I thought I would give this site a shot. I deposited $60 after signing up and lost it all very quickly even on $0.40 bets. Bonuses seem very hard to hit and when they did hit, it would only give me like $10 back. I closed my account because I don’t believe it’s possible to win on this site. Very low pay outs and very poor selection of games. Definitely would not recommend.
stewie watson
12 November 2024
Comment from uk.trustpilot.com
Awful site. As soon as you start winning they close your account 'due to the nature of your business' i.e. taking money from them. Luckily I withdrew my money before they had a chance to keep it. Avoid!
customer
12 November 2024
Comment from uk.trustpilot.com
Nah complete scam site 12 bonus spins on spin,o reelys pots of gold 10 completely DEAD and a whole 48p won definitely time to delete this joke of a place clearly just another money pit out to scam every customer
Jason
11 November 2024
Comment from uk.trustpilot.com
i just asking if you could tell me why i cant get back on your site for using football and horse racing challenges i tried saturday and i could not get on the page you can get back to me at 3
customer
11 November 2024
Comment from uk.trustpilot.com
DO NOT PLAY SLOTS OR GAMES on this joke of a site easily the most rigged crap I’ve ever had the misfortune to play I’ve literally been playing big bass Halloween 2 for days now on and off this crap is running on 95% dead spins 20-30 without a single win and I still haven’t had a single bonus it’s a complete ripoff
Customer
10 November 2024
Comment from uk.trustpilot.com
I don't gamble on many sites. I only play on the few I believe play fair, Bet365 being one of them. I played a £10er today then logged out with £5 banked. When i next signed in my balance was 0.00 which i found was rather bizarre. I tried loading today's play history but it didn't break it down enough so I went on live chat and each option I chose took me " back to the start". I did speak to somebody but the chat was ended before problem resolved. I don't play many sites but I've never had problems with 365. Gutted, 365 have played unfairly
AJ Munsch
10 November 2024
Comment from uk.trustpilot.com
terrible experience. absolutely wouldn’t recommend this site to my worst enemy. made two bets and won 1 then i try to go make a third bet and they suspended and cancelled my account. this site is fraudulent, they promise you all these bonus bets but don’t actually let you use them. DO NOT use this site to bet. they will let you deposit but won’t pay you out. STAY AWAY FROM THESE FRAUDS.
customer
09 November 2024
Comment from uk.trustpilot.com
Nothing but dead spins and completely featureless games RIPOFF SITE AVOID hugely RIGGED games running at about 90% dead spins
Alexia Spence
09 November 2024
Comment from uk.trustpilot.com
They blocked my account with no reason given said it was reported for fraud for betting outside my area I didnt know sitting in my living room was outside my area.They give u bonus bets then block your account biggest scam ever!!! Stay away!
Tarik Khan
09 November 2024
Comment from uk.trustpilot.com
I never had this experience before i live in the Netherlands and im betting like 15 years im pretty good at it .so im betting few years with bet 365 .is a good site with lots of ways to bet on sports.they ask me in the past to verified everything so i did .but every few months they block my account for no reason.than they ask me questions i reply.than it takes few days .few days thats already to long .this time they blocked me again they asked me to verify my job details showing that im working So send them everything and now im waiting like 18 days to reopen my account This is unbelievable
Clive Titmus
08 November 2024
Comment from uk.trustpilot.com
Scammers like to rob you Ask for help and get ignored or never there problem
Trotter
08 November 2024
Comment from uk.trustpilot.com
Sh!tYou won’t win. Il say nothing else. They don’t deserve it. I have literally never heard anyone ever say a good thing about this site/company. Eventually they’ll cease to exist as more and more people are stopping to use their service. They need to rethink their business plan. Payout on slots are extremely bad for this site
Ben
08 November 2024
Comment from uk.trustpilot.com
I opened an account after seeing several adds about this site, after a few days of playing on it and spending my money to receive "daily bonuses" and on one day I tried logging into my account and received errors when I contacted customer support they told me that my account was closed "Following one of our reviews" when I asked for clarification I was told "This is just one of our standard reviews, that can take place on all customers account"When I asked to be refunded I was told "All bets are taken in good faith. What a joke they take my money then close my account.ened an account after seeing several adds about this site, after a few days of playing on it and spending my money to receive "daily bonuses" and on one day I tried logging into my account and received errors when I contacted customer support they told me that my account was closed "Following one of our reviews" when I asked for clarification I was told "This is just one of our standard reviews, that can take place on all customers account" so in other words we took your money now get lost.When I asked to be refunded I was told "All bets are taken in good faith. What a joke they take my money then close my account.
Michelle Hayer
08 November 2024
Comment from uk.trustpilot.com
Please please DONT use this bet365 this is a fraud company the stole my money please we need to do something about this bet company so anyone will be through this hell
Acox
08 November 2024
Comment from uk.trustpilot.com
Impossible to win anything but can happily take hundreds in deposits.Most rigged site I have ever used or come across.Don't waste your time on here people there are a lot better sites out there.
Wojtek
08 November 2024
Comment from uk.trustpilot.com
You can loose millions with them and that’s ok :) but when you win 100e few times they restrict your account. That’s what they called responsible gambling :)
customer
07 November 2024
Comment from uk.trustpilot.com
Never played such horrendous slots in my life this site actually makes Ladcrooks/coral look good there so rigged it’s unbelievable 30-40-50 dead spins routinely totally featureless. If you decide to play here be prepared to lose everything TERRIBLE SCAMMING PLACE
Zeno
06 November 2024
Comment from uk.trustpilot.com
Tried to create an account. Immediately blocked ''due to the nature of your business''. No idea what this could be, I have no business, placed about six or seven small bets in my life. Seems totally arbitrary. Could be down to location, e-mail address. Who knows? Waste of time.
Akash Nair
05 November 2024
Comment from uk.trustpilot.com
thought it was just be me being harrassed in the name of gambling control, these people told me I spent 16 hrs gambling lmao, their app and website keeps track of time even when its not being used and sitting idle. I have been permanently excluded from bet365. How are they still in business with such crappy rules. spent over 20 minutes telling their responsible gambling team that I did not spend that much time but they made their minds without even looking further. As if there aren't other gambling websites.Horrible way of treating loyal customers, been using them for over 6 years
rachael sunner
04 November 2024
Comment from uk.trustpilot.com
Horrible company. Know a number of people who have randomly had their account restricted for no clear logical reason. I’m a recreational punter who bets on the horses now and then mostly during carnivals. Just been told my account is restricted. I’ll close it and never use them again. They must be paranoid about problem gambling and litigation being in their future.
Jason
04 November 2024
Comment from uk.trustpilot.com
Reviewing this to give some shine on customer service agents named Kate Ta and Kirsty H; they helped me with my case very thoroughly. Customer service is either very good or very bad, so if someone doesn't help you, you have to keep contacting them until they do. The overall user experience isn't bad, but the verification process can be tedious.
Christopher
04 November 2024
Comment from uk.trustpilot.com
Scammers Bet365, When you try to withdraw large sums, they close your account and hold pending withdrawals. To reopen it, they ask for impossible things like old bank statements or photos of old cards. Don’t use that platform they’re complete thieves
customer
04 November 2024
Comment from uk.trustpilot.com
Utter crap just another site with software designed to steal funds the games are totally featureless and provide nothing but dead spins and penny payouts and only joined less than a month ago AVOID and find a decent fair site because this isn’t it
Consumer
03 November 2024
Comment from uk.trustpilot.com
I recently used a betting page that I had high hopes for, but I was sorely disappointed with the service. The website was often slow to load, and I experienced several glitches during crucial moments. Customer support was unresponsive and took ages to address my issues. Overall, the lack of reliability and support made for a frustrating experience. I expected much better and won’t be returning anytime soon.
Robbie Adams
02 November 2024
Comment from uk.trustpilot.com
I have decided to make Bet365 my home for Poker and Sports Betting. I like the look of the Poker App and Website. The App works well on Android. They could improve the Poker by increasing the player number to Six instead of Five on their Premium Tables. I like the fact that Bet365 is Privately owned. I like the Coates Family. They do a lot of good. I would like to get the Legendary Spin on the Wheel just once. Exciting.
patrick fincher
01 November 2024
Comment from uk.trustpilot.com
If I could give bet 365 minus 10 it wouldn't be sufficient, I've had a dispute with them over a cash out for weeks and it's still not resolved,there not interested once they've had your money,many promises from customer service to contact me,but it never materialises.Dont go near them,AVOID, AVOID,AVOID, try a honest reputable company like Skybet or Paddy Power,who treat there customers with honesty and respect, and are totally transparent, unlike Bet365,who make the rules up as they go along to suit themselves!
Daniel Duggan
01 November 2024
Comment from uk.trustpilot.com
All online casinos are just money grabbing sites and should be made illegal I'm self excluding from them all as had enough. Its not fair gambling its all rigged and this RTP bollocks isn't properly regulated. It makes millions in tax revenue and that's why they get away with it.
Nicoleta Marin
01 November 2024
Comment from uk.trustpilot.com
0 STARS FOR THIS WEBSITE ...I spent 450£ yesterday în them website , and not one win all the games for them it dezastrr I spend în diferent games 50£ all tugheder 450£ and never I see the bonus for one games... So în my opinion dont spend the many in them website becouse they take evrithink and nothing back... they just stil I pley în diferent website and never I see somthing like this în my live ... Just rubbhis website and them games 😡😡😡😡😡😡😡🤮🤮🤮🤮🤮🤮🤮🤮
eric strykert
01 November 2024
Comment from uk.trustpilot.com
Worst customer service no help at all. Opened an account only to find out it’s closed the next day with no explanation. I didn’t even have a bet. They wouldn’t even help me open a new account. I don’t get it. I don’t even have a bet that often only around spring carnival time. Don’t use these guys if there is ever an issue with your winnings be sure they will not help you.
Mark Alford
19 November 2024
Comment from uk.trustpilot.com
I find bet365 the best app by far but the customer service is atrocious If u change your normal way if betting they withdraw all your free bets and offers and they say they're trying to protect you .But they let continue losing your own money .They just withdraw all your freebies And when you contact them they just keep sending u repetitive messages saying they're trying to help you .Not an ounce of common sense or understanding between any of them
I find bet365 the best app by far but the customer service is atrocious If u change your normal way if betting they withdraw all your free bets and offers and they say they’re trying to protect you .But they let continue losing your own money .They just withdraw all your freebies And when you contact them they just keep sending u repetitive messages saying they’re trying to help you .Not an ounce of common sense or understanding between any of them