Bet365 Review

Since I have been using bet365 for around a year, I am getting free bets and cashback offers. It helps me play more and that too without doing extra investment.

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Had an account more than a decade ago. Voluntarily but it on hold. Tried to unlock it 12 years later but didn’t have the phone number saved from 12 years ago, support wouldn’t help. Tried to open a new account (new email, new address, new phone number) and they instantly closed it, wasn’t even able to login. Support was rude and seems to have zero interest in customer experience. I’m sure there are plenty of other companies who actually value your business.

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The problem is that the agents doesn’t pay winnings and there is bi cystimer support

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Had an account. Tried to deposit money, logged me out and customer support said they have closed my account, no explanation. The worst betting company! Do not bother signing up.

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biggest joke I’ve ever witnessed in my life. They cancelled my account when I signed up, for no reason. When talking to an agent at customer service he just said that my account was cancelled and will remain like that forever but that he can not tell me why. When I complained saying that had to be a joke he threaten me that I’m not allowed to speak like that to an agent. What an absolute joke of a site. Stay away at all cost.

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Not bad, lots of games to choose from, some really are convoluted to the point they are just not interesting as you cannot really follow so called win lines. Lot of games heavily reliant of other features being active, but you need to get this too and then fill that, but you have to do this and collect that, oh no was reliant on that too. Take this new game, kong 3. this has features you have to unlock, so it costs you cash to unlock the features of the game! so its not enough for you to deposit, now you have to pay to unlock what should be available from the get go.! And with this game i noticed as you unlock these extra collects on reel 1 and 5 it actually reduces down your collects. The fith collect option is a gold cup that appears next to the table. when this happens it becomes the main focus of the game. free spins, collects all seem to be very inactive and the game seems to heavily focus on getting banana symbols with cash amounts, which 99% of the time simply give nothing, block wins due to lack of collects on reels 1 and 5 and fill this cup up. every 30 spins it may activate and then gives you 3 options to pick, under which is one called the wheel. had about 50 attempts on the selection. never landed that funnily enough.MMm. One curious thing. all casinos use random number generators. so how can some games have an option of, click this button to wager x amount more and double your chances of bonus? So are we claiming to double randomness? and if that claim is being made, would that not suggest some sort of cohercian on the casinos part with regards to your account! bit odd. Also the more you increase your wager, the more the reduction in high symbols and bonuses and fetures on reels. Still its probably 1 of the best i have played at. customer service is good, payout super quick, vast array games. I played a game the other nigth, 1 pound wager nothing massive, hundreds of spins, and every now and then i would get a 0.5 increase on my muliplyer when in free spins. i got that multiplyer up to 8.5 and after about 5 minutes i dropped the wager to 20p. free spin came in on the second spin. little suss but lot of instances like this. happy playing

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Absolutely atrocious!! Opened an account with them and won on my first couple of bets to wake up the next day to a email saying they was closing my account due to the nature of my business!! Absolute B******T!!

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BEWARE!: Bet365 entice people to place a bet to get a deposit of up to 3 times your bet up to £10. I placed a £10 bet at the 2025 Grand National. Shortly after this the £30 duly appeared in my account (so far, so good). However within hours the £30 had disappeared. Curious to find out why I noticed a lot of restrictions in the conveniently long small print, including that the bet placed could not have an odd greater than 1:5. Clearly this clever rule and various other limitations are there to effectively make the offer unusable. This policy, whilst I don’t find surprising (generally a too-good-to-be-true carrot should raise suspicion) left me with the impression of blatant lack of transparency in the heading advertising this attractive offer. Like me, I expect hundreds of thousands of people to fall for this and donate their £10 to Bet365 unwittingly.My gentle message to Bet365 is: THANKS! YOU WILL NOT CATCH ME AGAIN

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What a disgrace this betting site is they never reply to your questions no contact centers they just want your money greed greed greed

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First time i won more money in this casino from all casinos. Thank you bet365.

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I played NYlotto last night. I included number 8 and 9 which came out.When I checked the results number 9 was changed to number 20.It’s unfortunate I didn’t take a screenshot but definitely they tempered with the bet.Screenshot is now the way forward to expose their tricks

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Closed account immediately after trying to open! I think they’re lying about the free bets offers for new customers and don’t want to give them out. It’s happened to loads of others. Illegal! Avoid. Scammers.

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Dreadful customer service. I had a bet that won but is showing as void. It’s not a lot of money but still annoying. Used the web chat to try and understand what was going on. Once I finally got through to a person rather than a bot, they were hopeless. Really long delays between replies and then a vague and dismissive final message. Held an account for 10+ years without issues so very disappointed that when I’ve needed to access support the experience has been so poor.

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Most corrupt company ever casino games so rigged

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Absolutely shocking company – stay well clear of this lot ! I bet rarely – usually only the Grand National and Boat RaceThis year I opened an account with this dreadful bunch, deposited £100 from my wife’s account (with her permission) and Bet365 accepted the fundsI used the accepted funds to place 4 wagers for the National which were also accepted by Bet365They subsequently emailed me to identify that they shouldn’t have accepted the funds because the name of my wife’s account is different to my ownI tried to cash out the bets so that I could retrieve my wife’s funds and place additional funds using a debit card in my own name Bet365 won’t return the funds to the account from which they accepted them, and propose to charge me £12 for cashing them out As an aside I wonder whether there is a website or online forum dedicated to the experiences of customers unfortunate to have dealt with this company. Domain names are inexpensive to procure, and sites are very easy to build. Is “.con” a valid suffix. ?I wouldn’t ever wish this level of poor customer service on anyone and recommend to avoid them

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Good app interface, seamless deposit/withdrawals. Has fun games and sports bets and pretty good offers. Does have technical issues occasionally though

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Straight up liars. Says online that you can deposit from any financial institution, pre-paid cards and all. They say that just to get you in the door. That’s when they demand an actual bank account. If you don’t have a “real” institution to back that card up, you are a peasant who isn’t allowed to partake. Uck Fay bet365

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Cannot log in to super six because I have difficulty logging on to your website to accept my IDENTITY to my account.I have been accepted recently with my drivers license and it was as required as you said to enter and again I am unable to access my account when you continue to ask me to enter the required information that you have accepted.

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Well firstly this must be the only positive review I’ve ever wrote about a gambling site!! So firstly I’m not a huge depositer I play for fun. So far I’d say for what I’ve put in it’s been more than fairplay. I like the layout of the site, it feels clean and easy to navigate. I had no idea on the offers page there was a bingo scratchcard. Won 5 free spins and just withdrew £80! Bank transfer payments are much easier and faster than most sites on withdrawals as well. Id say this is the fairest online casino I’ve used and I’ve used nearly all of them! Well done Bet365!

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Blackjack game is a scam i want my fk money back

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Ppl honest stay away from bet 365 there slots are terrible complete waste of time never so many dead spins in my life,,,,, also over 30 free spins bonus just over £5 i got,,,,, 12 free spins just over £1 got a few bonuses each 1 was worse than the other,,,, games dont work or they crash i have never been on a site hated being on it because you know whats happening will never be back on there site,,, honestly ppl stay away from bet365 there slots are beyond a joke more dead spins than making money,,,,,, if u want to be on a site u enjoy chance of winning stay away from bet365 as a say i will never put another penny on there slots

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I came to write a review after I received an email from Bet365 A DAY after I created my account with them. The email stated, “Due to the nature of my business, my account has been closed.” I logged in, took advantage of a promo deal, deposited $30, made a bet for $5 then received bonus bets. I withdrew the remaining balance of $25 because (why did I need it on there?). I called customer service and was told, “I’m not privy to why they closed the account. My supervisors make those decisions, but I can forward the concern.” Great. He spoke with them and their “decision was final,” so I wasn’t even able to use the bonus bets that I earned, as per the agreement when I deposited the money. Total scam, avoid Bet365. There are plenty of other good gambling apps/platforms who won’t screw you over.

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You are the worst app going u don’t pay out on casino so why do u keep doing it as ya reviews says it all what scum people they only pay 10p after £1bet so u always lose (SCAM)

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Well indeed were to start what a disgraceful company so I placed a yearly bet in the grand national I won just a small amount. After attempting to withdraw numerous times I was advised that my bank had declined to accept the funds back into my account as the bank card was invalid – Emmmm the exact same bank card that was used to make a deposit 3 days previously which was as debited immediately. I contacted my bank a major bank that is well known they told me no attempt had been made to deposit any funds into my bank using my card but that there was absolutely no problem with my card or bank account. So I again contacted this company who then advised I needed to withdraw using bank wire and they advised how I do this again no option or drop-down to enable me to add my details in which to make a withdrawal so once again contacted their chat and advised no option to add bank details. The agent then asked me to provide my bank details for which they would then do the bank transfer for me after providing these 3 times on 3 separate occasions I was then told that although they would attempt this my bank account does not exist 🤣🤣😜 so I requested a step by step guide while I was in my account to be talked through how and where I update my bank details as my bank account has been held for over 30 years it’s where my salary is paid and I pay mortgage council tax from etc I asked them to confirm my bank details back. I was then advised my bank does not exist and they had no other option other than bank wire they would not give me any different instruction to the previous which just does not have any option to add bank account details absolutely outrageous I have made a formal complaint took copies of each transcript have evidence from my bank that’s going to the ombudsman AVOID AT ALL COSTS. Shameful

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Complete utter waste of time. Never even used the website before , so tried placing a small £5 bet on a tennis match. I’ve never bet before in my life but rubbish 365 website wouldn’t let me deposit anything, kept getting sd01 error. Chat to customer serice and no help, what a complete waste of time. I’ll find another website, you crooks.

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every month this year the slots have been a disgrace.

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When attempting to place a bet on the masters, my account did not immediately recognise my bet and it looked like I hadn’t had a bet. Then my account updated and it was clear my bet was duplicated which I did not want. The virtual chat was less than useless.

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Hi ​​​​David​​​​,This email is to serve as a confirmation of what was discussed with myself over the phone this evening. As advised, we are awaiting confirmation that you are the personal representative of the deceased (Executor of the Estate) so that we can disburse any remaining funds in the account. This can be confirmed via a Will or Personal Representative confirmation document. The personal representative is usually named in the deceased person’s will, but if no will exists, the court will appoint someone to serve in this capacity.This can be sorted by visiting your local county building with the necessary documentation.. We extend our condolences and appreciate your cooperation. Kind regards,Nicholas CCustomer Service Deputy ManagerThe bet365 TeamThey were told and sent the death certificate showing there’s no will but refuse to release the funds. Worst people in th world!!!

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I couldn’t log in and found out that for some reason I can no longer have nor create an account, I haven’t even placed one bet through them

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i reopened my old account i now have to take screen shots to prove that my bets are ew so yesterday 2 of my bets were settled wrongly why i took 11to1 they payed at 5 to1 why is it they do not know how to settle bets or is it done3 deliberatley if every one loses 35 IN THERE BETS THATS A LOT OF MONEY THEY Take now i have to waite till they respoond its not right

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I placed bets on the grand national yeaterday totalling £15. One of my horses was the winner. £2 at 33/1. £68 should have got back but all I got was £10 of my deposit back. Apparently I had an account with them years ago and put a limit of £5 on it. They were happy enough to let me deposit the £15 in the first place. Absolutely appalling. I’ve escalated it to complaints department but not holding my breath

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Terrible casino. They offer a feature where if spend more on the spin you have a better chance of hitting the bonus. So for a 20p spin, if you do a £2 spin you average a bonus hit every 10 spins! On average! So I’ve been doing this and haven’t hit the bonus in about 30 spins. That’s £2 spins, 30 of them for a 20p bonus! I questioned this to be told that you might not get the bonus in 100 spins but might then get 5 bonuses in 10 spins! So the feature tells you it’s an AVERAGE of 10 spins to hit the bonus! The game is called the golden pots and pints! Just stay away from this casino, been playing for years and never win anything decent. This is like buying a bonus and not actually getting the bonus!

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Don’t even try tried to make an account and it was immediately closed. They were saying I already had an account which I never did never used them until I seen their bet. Five get 150 promotion and we all know if they don’t want us to get that.

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Started using these again about 2 months ago never again spent about £50-80 on casino and not a 1p in bonus return so never again. Reviews say it all and you never get free spins. The day i do i will change my review to higher stars

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Won’t honor a free bet due to “gambling safety” after accepting the bet, They delete comments on Twitter they don’t like, awful site!

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As a loyal customer of Bet365 for many years, I am deeply disappointed by the level of incompetence I’ve encountered. Despite my long-standing relationship with the company, their customer service team has consistently failed to address my concerns in a helpful and professional manner. Their lack of expertise and inability to resolve even straightforward issues have undermined the trust I once had in their services. It’s frustrating and disheartening to see loyalty rewarded with such poor treatment.

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Made an account and was instantly blacklisted. They said that their TOS allows them to not tell me why and I literally just made the account. L Sportsbook, bet your money elsewhere cause these guys suck

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So out of nowhere they applied some restrictions on my account there i can’t place any bet, its been 3 weeks that i am contacting them through live chat they keep saying that it is under review, they are unable to give me a reason to why my account is restricted.. very very bad costumer service via live chat! Big shame bet 365

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Only bet on the Grand National once a year and they won’t pay out my small amount of winnings because my account name is different to my bank account (they were happy to take my deposit from them being different). Now being told they want to see my expenditure on my bank statement to prove I’m who I say I am. Usually you would have to use legal ID like a driving licence or birth marriage certificate. Surely the information at the top of my bank statement should be enough. And web chat was awful, for the 45 minutes I was on there and wouldn’t let me reply each time

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wont be using this site again. I used William Hill last year, great! today i used Bet365.com and did £20 on I Am Maximus so £10 each way for odds of 7/1 and only got £24 payout. Either incorrect or my maths is beyond appalling.

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They realised I’d won so they changed the pay out amount by £68 for no apparent reason. Then when I tried to withdraw what they were going to pay out they “withdrew” it but never took bank details of were it had to go, nothing. So now I haven’t even got that either. Bet365 is a SCAM.

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My granson was putting bets on using the wrong cv2 number and bet 365 excepted the bets . As far as i can see it was about £850 . Ive cantacted them but they refused to except you can use a wrong cv2 number but my son has proved it on his own account by putting a wrong cv2 number in and it went through . My account name is Hashuusein 365 . My account is now closed by 365 after complaining . Keep away . Or better still try using a different cv2 number and proving my point .

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I am a pensioner and only bet on the Grand National every year. I had difficulty logging on and live chat shockingly informed me that my account had been permanently closed – for NO reason. They would not tell me why and I was really shocked. On the other hand, having read other reviews I am now gragteful as I have time to go elsewhere.

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would like to leave 0 star but no option.refused an account with no real explanation although i have great credit score and rating. opened an account with paddy power no issues and spent my money with paddy power.

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Could not log in,after useless chat sessions,whch take ages with password / username resets.When I did manage to login,afer 40mins I withdrew all my money. DON’T WASTE YOUR TIME WITH THIS APP

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Not the worst but certainly not the best, no longer best prices on Horses, never any free bets or rewards, Prize Matcher is an absolute joke, complete waste of phone battery, just no point?, poor football and cricket markets, Bet builders are nowhere near as good as other sites, find myself using these Guys less, other betting sites have more to offer, phasing them out and will soon soon stop completely…poor

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The slot machines, especially the ones that allow you to buy. Bonuses are a complete rip off. You buy a bonus for $100 and literally it pays you like less than $10 it’s basically just robbing your 90% of your money every time you buy a bonus do not do that at this site.

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This company provides misinformation and I just wish that I had read the reviews before dealing with them..all scammers and disreputable people. Stay away..

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Beware of bet 365 blackjack games they are completely rigged. Do not play any of them. You can lose 20 to 30 hands in a row having great hands and still losing. I’ve never seen anything so crooked ever. Stay away

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Very poor site closed my account without any warnings whilst i still had bets live waiting on refund of money then get no help from customer services the management are useless

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