Bet365 Review

Tried to open account and make a deposit. Got the error code SD01. Started a live chat with an agent. They promptly said that a management decision is that I am not allowed to deposit. Got an email a couple of days later saying that my account is being closed “due to the nature of my business”. My business was attempting to open an account and make a deposit, using their offer. As for my day to day business I work in a warehouse. Very odd, and very disappointing attitude towards potential customers.

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This is a joke. Took my deposit on two separate occasions. Using different bank accounts and methods (Apple Pay & Debit Card). Took the money out of my bank account and not put it on my Bet365 account/ neither reversed it back to my bank. Stop taking peoples hard earned money.After communicating with somebody at Bet365 via their customer chat support (which is absolutely no use at all btw. Absolutely useless). The only thing they communicated was that it was all my banks fault. After going back to both Monzo and Starling they have both informed me and confirmed that Bet365 have received the money and on both occasions have not processed back to my accounts.Anybody got any legal advice because I am happy to take this all the way!No customer support what so ever!Absolute joke of a company.

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As my withdrawal haven’t arrived since 3 working days I tried to MSG informing that I have not received my withdrawal yet.they say the fund has been left form bet365band is probably with your bank for process,I contacted my bank through live chat and they said we don’t have any such transactions yet and also advised we don’t keep any transaction pending or delaySo I informed bet365 that my bank didn’t receive any such transfer yet ,bet365 says I have to wait 10 more working days to receive my withdrawal ,total 13 days now,I only say this is the worst betting site I ever seen,I highly recommend live betscore bet app ,the fastest withdrawal bet site,I receive withdrawal within 24 hours .

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4 months with out any pay on this casino, absolutely shocking!!! Hundreds and hundreds of spins, not a single big win, in 4 months, you will not win here, not a penny, needs investigating, not sure how this casino is allowed to perform this way, do not spend money here

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Paul Henry….Paul sorry to say every single bookmaker…il put them in order for you from the ones that restrict you quickest for WINNING these are my experiances,Paddy Power (first bet offered £0.63ew max stake)…Boylesports (1 bet won restricted) Betfred(1 bet restricted) Bet £3.65 ( 3 days beat odds max bet was £10ew won £92 on account) Skybet ( a week max if u dont have more than £10 ew won £50 on account), Ladbrokes/Coral ( a week max beat odds £75 profit on account) Virginbet ( sometimes even refused to take a bet then shorten horses odds a week max if you dont go daft) Unibet (tobefair theyl take upto £50ews to start with so you can win over £1k before you are restricted) Betvictor ( I had one where i won over 2k on account,then used another that restricted account before the first horse even run so at the min il give them a chance) William Hill (tobefair ive used a few hills accounts and won over £2k on each account before being restricted) So basically all bookmakers are the same if you win they get rid of you….it doesnt advertise that tho 👍👍👍

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Enough complaining here. Be good and take your problem to the company in my Review title and get a refund or you will wait for them forever.

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Sadly bet365 are more than happy to take your bet if you are losing. If you start winning they restrict your bets to £2 and £3 absolutely corrupt and avoid at all costs. Go to a reputable bookmakers that take wins with their losses.How they get away with this seems illegal to me but somehow they do

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Can only echo the views of everyone else. Company are incompetent.

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Betting sites and casinos need to be rechecked with authority because they have to much information on the players. To reopen my account I give my 3 last address,bank account last four digits,don’t remember my user name and here we go.PROBLEM,questions like “do you remember date when you open account,post codes,,last 4 digits of old bank I used. Do I have welcome email with username when I open my account?? I understand they need couple of info like,address,name,date of birth… But this is a joke!! To much personal info they asking. Absolutely to much just.

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Just had an acca on and my cash out was at 920ish had one game playing and my team went up 1-0 then all of a sudden it would not allow me to cash out for over 30 minutes, I wanted to cash out but no it was not showing it, then my team got a goal against them how convenient for bet 365 the game ended and it lost my bet, your a bunch of scammers 365 and you know it, needless to say I wont be betting with you again, odds are in your favour as it is but to scam people who might actually win something is sad, underhand and low and as a company your discusting. Stay clear people they are not worth spitting on!!

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Guys, why are all the comments negative? Can someone explain to me, if I win money, do they transfer it to my bank account?

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This company is all about exploiting people who get drawn in by the advertising and then end up loosing everything so the Billionaire CEO Ms Coates can enjoy her lifestyle while ruining the lives of others.I speak from bitter experience. BE WARNED THIS BUSINESS WILL EXPLOIT YOU.

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I joined bet365 deposited and placed a bet to get 300% bonus credits. I’ve placed my bet which has lost and now my accounts being closed ‘due to the nature of my business’ like what the actual f have I done, in my personal opinion I do not recommend bet365 to absolutely anybody and if anyone’s with them I strongly urge you to jump ship. Shocking shocking shocking

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I’ve used bet365 on and off for a few years and to date very happy with the service. I’ve had some good wins here, some not so good losses too but that’s life. They have a good selection of games and providers on the website. The app unfortunately not so much, for whatever reason, its quite limited. I play on desktop so doesn’t affect me but I might be inclined to use app more if the choice was improved. In addition, its not just one app, its several so a different one for games, casino, sport, bingo etc. No issues with verification or deposits/withdrawals and no issues with website loading or gameplay. Search function isn’t perfect, you should be able to search by provider but often that feature doesn’t work at all or doesn’t bring up all the games they have under that provider. I don’t sign up to bonuses so can’t comment on that but they frequently offer free spins and prizes that are wager free which is always a plus. You can view your history easily from the my account section and gambling controls are easy to find. Everything is laid out in a sensible order, no going round in circles trying to find stuff. To date I have not required to contact customer services so I can’t comment on that but probably good that I haven’t needed to judging by some of the reviews on here. Overall, I’m happy with my experience so far. If the mobile app(s) were integrated and offered as many games as on the website I would have probably given them 5 stars but its a solid 4 with room to grow.

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I had my account closed because i kept winning their free games , then kept using my free game credits to win cash, they got bitter.Their customer service advisors all read of the same sheet, and just ignore any questions.Sums up our government as they claim this is good gambling support, just laughable

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These are scumbags.. as I have been winning the Team at Bet365 have been blocking my bets to avoid me winning.Once you get a few major wins DELETE the App.

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I been a losing gambler for years and then I finally started realizing the bets that made me lose and the ones that made me win. So i went a on good run and won like 40k in a couple months and then I got restricted and now max i can win is $10. I read other ppl on here get restricted right off the bat after winning a couple grand. I guess you gotta lose a alot like me for years and then go on a run and avoid the bonus there useless and sounds like a way for the site to take your money. I was always able to withdraw. But I got the sad day where I was restricted for no reason. They obviously don’t like winners but I was able to win my money back from the losing years. I give 3stars cuz I like the layout but they restrict you and you will only keep your act if your a losing player. I read in 2020 the owner made 421million euros that year… the owner and not talking about the company. Like god damn that’s a alot of losing players. Makes my 40k look like peanuts. Good luck out there guys

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I have used almost every betting company and I can confirm with confidents that bet365 is the worst company out there right now! Maybe the best scam artists. Avoid. Their stuff behind the monitors are useless, they need to have better customer service skills and in my humble opinion the app needs replaced is so dark gloomy and miserable even after cashing out my wins!

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W** who is working on the games, because most of the goals are not goals. I lose my nerves because of that, use medications, almost have heart attack.Solve that f****** problem!

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I tried all other gambling sites none of them better than bet365 im absolutely happy with. very fast withdrawal

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Recently reopened account with Bet365 placed £25 ,tried to cash out.System wouldn’t let me cash out ????.Bet goes wrong so bet loses.They came up with some cock&bull story which was,a load of rubbish .Tried to place another bet they now say my account has been closed.STAY CLEAR

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closed my account for no reason, all my bet credits gone forever and then told me to have a brilliant day

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Why betting companies insist on hiring reta rds is beyond me! Do they come cheaper or something? One such ignoramus told me that the reason I can’t watch races was because I’d not deposited into my account within the last 24 hours: this was at 13.35 and my last deposit was at 13.49! I suggested he was either mathematically challenged, or else must suffer from dyspraxia. They suspended my account! I’ve been waiting over a week for them to call to discuss it! Absolute garbage ‘Customer Service’! Customer wind up, more like. Pathetic!

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This company is absolutely crap from A to Z. They were pretending to hire a German speaking customer supporter with no additional knowledge or experience. First instructing a complete exaggerated assessment procedure for this crappy position. This is not a job where you need to have a P.hd for applied science!It’s just a f*ckin bad paid job for servants, who like to waste their weekends and nighttimes for those id*ots who are working in this company. Complete waste of time. Go and throw yourself away!

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Lasted under 1 hour, as a new customer I was entitled to 50 free spins, so I deposited my £10 and lost it but when I tried to claim my free spins NOTHING

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3 days yes 3 days my mates account lasted even though he lost on the account he got the famous email,i say famous email as i know of 100s in my area who have been restricted by BET £3.65,Remember if you have an account with this lot il say it as it is you are LOOSING plain and simple

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Won’t be using again! Like all the other reviews, took away ability to play free promotion offers.These should be open to all accounts and not a lottery.Profit over customer care and taking away the USP that bought me back again and again, NO MORE!!

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Exactly what many other people are saying. Out of the blue I have received a message saying I am no longer eligible for promotions.I have asked why, asked what I have done wrong so I can rectify it, but the only responses are the decision was made by the trading department and stands.The reason appears to be a very closely guarded top secret and they have the cheek to end the message with ‘I hope this has resolved your query and put your mind at rest’.I am also very annoyed that I have recommended this site to many of my colleagues because of these promotions, and I am the only one who has had them removed.I have withdrawn all my funds and am now going elsewhere.I hope their trading department enjoys reviewing a dormant account.

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I am speaking to anyone who has a problem or dispute with bet365, your are not alone,send an email to eCOGRA they will help you, help me put this site out of harm’s way.I contacted eCOGRA because BET365 does not want to let me withdraw my money for over a year; no withdrawals.when I make a withdrawal they don’t even send the money to my bank and after 2 weeks of waiting I contact their agents to find out where my withdrawal is, they then ask me to send them other bank details because those that I gave are false, which is obviously not true.So I send them other bank details from another account and this time they tell me that they do not accept the country to which I want to make the withdrawal.so I give them again other banking details from a country accepted by bet365, and the answer this time is that I have to send Spanish bank details, how can I do that I don’t even live in Spain I have no connection with this country.I swear to you that what I say is true, the first sponsor of the first scam people.I have one piece of advice for you no matter what they say or do, stay polite,to obtain justice; take screenshots, record discussions and testimonials from other customers and send them to eCOGRA.

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Have removed me from Promotions like everyone else.Clearly they are doing all they can to maximise profit and do nothing for their customers that remotely looks like an incentive.Pathetic and disgusting way to treat loyal customers after all these years with them.

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If you don’t like getting ripped off then stay far away from this scammer website. It might work out in a select fews favor but bet365 will look for any reason to steal your money and “ban” you . This website should be shut down.

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Truly shocking company! Opened a new account and was restricted immediately and could not place a bet. I was then told my account was closed with no option to re-open due to the ‘nature of my business’!!! What, working at Lidl and wasting my money on football bets, that business?! Live chat agent Michelle was useless and her supervisor just as useless. Please bet at other betting companies there is so many other better options.

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This company has been perfect to deal with for years until recently! The app is just appalling now…once you have signed out and later sign in you cannot change sports on it so have to literally switch off and reboot. Get it sorted or else you will lose numerous customers!! Sometimes also just will not let you sign in at all.

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Account limited due to not depositing or making too much money perhaps? Warning they will only let you bet with them if they’re winning. So much for safer gambling.

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Biggest scam artists I ever seen, when I play on the app it glitches out so bad I cannot see the dealer so for all I know the cards coming out are being chosen, so when I’m told to play on the website not app it will disconnect me from every game causing me to go in a non live mode and I’ll lose in the casinos favour because it’s computerized cards being dealt instead of the real ones once ur disconnected lmao. then they prevent me from doubling down or doing any move that will win me money. The cards being dealt are 100 percent rigged I’ve seen the dealer have a 10 roughly 20 hands in a row which is simply mathematically impossible in a deck of cards to have that many 10s unless all 6 decks were so badly shuffled that ever single 10 coming out was given to the dealer immediately but it’s every single table every single game. It will never ever be in the players favour to win on this app so don’t play

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this is the type of place that you can spend 20p spin with 10 pound on one slot and get no where now think about if you are depositing 1 pound a spin. its a joke. just lost another 27 pound at 20p spins on one slot rip off i hope your ceo has bad luck.

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I’d give this company zero rating if I could. I had my account closed some 3 weeks ago because I won a correct score bets I got from (Brunohade) on Instagram consistently for 15 days. I wanted to discuss opening a new account with them. They’ve advised I have permanent ban and not able to open a new account. They added that the decision cannot be reversed. What sort of support is that? That’s outrageous

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Restricted my account. When I contacted Bet365 I was told that they suspected that I was allowing another person to use my account, which isn’t true. I’ve provided all ID and documents they’ve requested and 4 months later I’m still being told its with the management team to review. I’m not sure how they get away with treating their customers this way. Appalling customer service.

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I’ve made £125 pounds over the last year and I’ve now got a email saying that I am no longer eligible for offers, free games and any sort of bet boosts. Their boss is the highest paid executive in the UK. They are a business and like all bookies only want losers.

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Appalling customer service. I have healthily used bet365 for over 2.5years, approx bets 2/3 times a week. Received a random email saying I am not eligible for any promotions, boosts or deals anymore. Contacted customer service 5 times and I am fobbed off with the same condescending copy and pasted response “sorry you’re not happy but we won’t be changing our decision”. I have raised a complaint, asking which terms I have violated which warrant restrictions being imposed, all I get is sorry you’re not happy but this is our final response.Shambolic.Live chat – shocking Email- shocking Escalated to supervisor – embarrassing If I could give 0 stars I would. Closing my account! Ridic.

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Customer care rating of zero. If you don’t gamble enough they restrict your account. Left and will not be returning.

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Just read quite a few negative responses on here . My negative one was with a well know blue brand beginning with C ! Joined bet 365 and have had nothing but positive experience I am only small stake punter 10 p lucky and have been luck enough to win something nice a few times . Also have won on free spins . Never had one issue with withdrawals … touchwood my positive experience with them continues

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The biggest fraud,scam company on offer both don’t pay winnings and the live casino department is rigged (in favour of the company) do not play with this scam

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Tried to cash out on a football bet.Clearly stated £75 cash out figure.Clicked a number of times nothing happened. Then what happens bet goes tits up.Shocking.

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Been with them for just over a year and all of a sudden all offers and promotions including early payouts stopped immediately with no valid explanation apart from they have reviewed my account and thats it! Will be going elsewhere from now on.

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I’m not a gambler but after careful consideration on my account they said I’m not eligible to be part of their free games or promotions! So people who are sensible with their money they take them off for promotions just goes to show they like people to lose big money and give them free games and promotions because they lost. Cant provide me with a reason to why I am not eligible for free games abit of a disgrace to be honest.

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I’ve not been able to withdraw my funds for the past 72 hours. I really don’t know what is wrong with Bet365. I won over £30,000 from a bet I got from jayleyparlay on Instagram, but I’ve not been able to withdraw it. You guys should fix this

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18th of January appears to be the date that their trading department team decided to implode.Long term customer here now banned from participating in offers without any information given explaining the decision or any option to rectify.I have re-read terms and conditions and I am clear that I am not in breach of any of these.Time for me to spend my money with another company

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Having been a customer with Bet365, for a few years , I received an email saying I’m no longer eligible for promotions or selected offers. Offers and promotions are the main reason I use Bet365, thankfully plenty of other betting companies give offers and promotions, so I’ve opened an account with another company. Shame on Denise Coates, she must be struggling only getting paid £213m last year, and yes that works out to £1 million per working day.

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Having been a customer for about 15 years today I get a message saying’Following a review of your account you are no longer eligible for selected offers and promotions’.No reason, no explanation. Nothing. Its not as though bet365 are great at free bet or free spin offers (like Coral you are really good for that), there are hardly any on bet 365. So i don’t get a chance to win a free 50p bet but they can still pay their CEO £millions. To take away offers when they are clearly extremely profitable to pay their owner that an obscene amount is one thing, But to give no reason at all is cowardly and pathetic. I’ll stick with Coral now.

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