Bet365 Review

They are happy when they take your money but block your account when you win. Disgusting company

Reply

Been a loyal costumer with bet365 for 10+ years. Use the site for weekend football accumulators. Get the odd win here n there but usually funding other peoples wins with my losses. Had a lucky run over a 3 week period winning 3 or 4 bets put me 900£ up. Few days later my account restricted and message to contact bet365 after doing so they decide to close my account never to be used again. W@nk£r$!

Reply

I signed up for an account on BET365.com on 28th November 2023. The sign-up process was pretty straightforward but I took a few days to do my research before making a deposit. From the reviews on Trustpilot, I became very skeptical but after speaking with a friend who has been using the service for a while now and is happy with the service I decided to make my first deposit of USD 100 yesterday 6th December 2023. When signing up I was asked to submit my ID which I did and it was verified. Today I was asked to complete the address verification which I did, it took a little back and forth but in the end, I am now completely verified. I must point out that the customer service was very helpful and patient “Thumbs up to them”. I’m not ready to make a withdrawal as yet “only now started using the site” but I will update this article when I am ready to make my first withdrawal.

Reply

The company went totally disrespectful towards customers. When you loose , it is ok, but even if you win couple of thousands there are restriction. I am listening people from my country even can not open an account. They close down. The company went from number 1 in the world, at the moment there are on the bottom. No bonuses at all , no free bets, nothing. They are looking for gamblers. Hopefully there will be something done with Gambling commission to put pressure on the sportbooks ,because at the moment they do whatever they want. Sad story , I need to quit betting because I win. And when you listen to their adds about winnings , you think how good is that. but the reality is very bad.

Reply

Just don’t. With a plethora of sites to choose from just don’t use this one. If you had 500 atm to choose from would you choose the one with a cracked screen and a man holding a gun beside it? No you wouldn’t… same thing

Reply

IF YOU ARE FROM CANADA STAY AWAY FROM THIS SITE!!! THEY WILL TAKE YOUR MONEY AND NOT GIVE IT BACK!!! They forced me into a deposit upon sign up, took my money before verifying my location only to come to find out I have to download multiple apps to try and use their website which did not work. Site does not work on my mobile or PC even after you download the authenticator app, doesn’t work. Tried to get refund through Chat only to be told they want more personal information from me such as my bank, address, bank acc num, etc.. to return the money. All over a stupid 5 minute transaction that I can’t even use, I now have to provide all this personal information I DON’T want them having. This is ridiculous and plain poor operating. They should verify your location FIRST before requiring a deposit method. So it’s taking me now hours on the phone with my bank to cancel the transaction all over this stupid 5 minute experience with Bet365. IT’s taking me HOURS of my time to resolve. THEY SHOULD PAY ME! OMG! WOW! Will never do this again! BEWARE where and to WHO you give your personal information, feel so violated.

Reply

Worse company ever. They put blocks onto your account if you are winning. So you’re unable to take you cash out. Avoid!

Reply

The most worst experience that I have,bad behaviour not reasonable at all

Reply

It is a great pleasure for me to write this review and I would like to express my sincere gratitude. I would like to thank the name in my profile picture for their excellent support in helping

Reply

What a shambolic company ! My account was restricted for no explained reason after 5 months. They kept referring me to Live Chat when trying to contact them. Placed 28 in waiting line after one hour got to number 13 and then cut off. My complaint via email was supposedly refered to management but ignored.Please take my advise do not consider opening an account with bunch of comedians. It is impossible to talk with them by phone and they hide behind live (more like) dead chat.

Reply

Can’t bet because they are still confirming my location for 3 days i think it’s a scam

Reply

Worse betting site. Can not be trusted. If you’re due a big win they put a time out on your account to stop you from cashing out. Extremely dodgy. They were fine when you win little amounts but when it comes to big ones it puts a block in. Avoid!

Reply

Awful experience.Had login / error issues for ages, before finally being told today that I was no longer able to use their services due to a “business decision which they are unable to discuss further”. Guess I wasn’t losing enough for them. This kind of flies in the face of their chubby pseudo gangster mouthpiece Ray Winstone, insisting we should gamble responsibly!

Reply

Well… it’s not often that I leave 5 stars for a online casino but so far bet365 seems to be very reliable, well organized and trustworthy. They have a 24/7 customer care support available; Their app has been working flawlessly so far, very smooth, no glitches.There is a great variety of games available from the biggest and most popular brands. Their bonuses comes with very little strings attached and very clear explanations on how it works and what to expect; that is a plus for newbies that sometimes get caught into unreasonable terms and conditions offered by many other online casinos out there.I still didn’t get a change to do large withdraws but I will update this review at a later stage and let you know if they are just as good when it comes to giving money back. Before I sign in with any online casino I look around and check other service users reviews, usually I still give it a go even it looks not promising and will throw in a few hundred buck and see how it plays out and how the withdraw goes, how long it takes for my winnings to reach my bank accounts, if they charge fees or if they make some fuss over large winnings. before is signed in with bet365 I saw some very negative reviews here on Trustpilot and they seem fairly genuine, so here I am trying it out. As previously mentioned I will update this review once I get a chance to do few withdraws hopefully some large ones; that is where even the most promising and reputable Casinos loose their cool and try to make some problems delaying payments or going as far as closing service users accounts. That is why I would advise anybody to test these casinos with small withdraws and once you feel they can be trusted you can bet safely. Anyhow play responsibly and don’t even hope that chasing losses will cut you even, … looking forward to update this review

Reply

This company is a SCAM. It is very surprising that their advertisements are shown at football matches and national television. And they are quite high in all ratings. Because they can buy it, they have good profits.In general, this is an excellent bookie, but only for those who lose money there. If you manage to make some profits, then at some point you will receive a special letter from them, in which they inform you that they have blocked your activity. If you are not going to lose your money, it is better not to start working with them.

Reply

Shut account for no reason and only thing they said was I appreciate that this is not what you were looking to hear today. Unfortunately, no further information can be provided. Our Trading Team reviews accounts regularly and on this occasion have decided that you will be unable to use bet365 moving forward.

Reply

I won a bet and didn’t receive my net return. I received a notification saying congratulations on winning your bet! I never received my funds. I talked to a representative through chat and she did not help. Francesca C told me that I will not receive funds after a winning ticket. This betting site is a SCAM.

Reply

I am new to that casino. So i been playing for 1 week now and i have spent 1000$ and now just won 3200$. I have received the money in less than 3h. I was a bit scared because of all the negative review but guys this casino is legit.

Reply

They ask for an investigation ID and the minimum you can put in is 10$

Reply

My account have been permanently closed because I refuse to agree on a self exclusion and I had a time out for a week I came back and find out they have put restrictions on my account. This is crap

Reply

Went through verification process, sent all kinds of personal documents which I was told were accepted. Still having errors logging-in, saying account not verified when I have emails from them saying it was. Spent two days going back and forth in correspondence only to be told that my account had already been closed! Now in the process to try and get my deposit back which I was forced to do when opening the account only to be told that I cannot make an withdrawal as this is restricted and I have to wait for a postal verification or a call. Easily took my money but making it very difficult to get it back. No explanation why they refused my application. Complete waste of time!

Reply

Account got restricted and I never even deposit 10 yet for bonus this company if bull crap FanDuel the best I’ll stay there

Reply

Had an account for years and occasionally the odd problem.Under regulation 17.1 they can close your account at any time.Well that’s what happened today using the reason above for account closure.You could say that I wasn’t making them any money that they would consider me a good punter for them.RESPONSIBLE GAMBLING does not apply to this lot.Gambling is a beautiful game and it can be fun at the same time but these mugs have taken all these elements away.Profit before customer satisfaction says it all.

Reply

Be aware of ESPORTS matches, a lot of people have ended up being homeless losing all their money because they don’t supervise these matches and esports game players don’t defend their chances properly

Reply

Opened an account for an offer, after depositing the required amount and lost it. It suspended my account, and not able to use the free credit. I would describe it as scam.

Reply

Absolutely shocking, was with them for 10 years when i started making money and they restricted my account for no reason tried to get a reason as to why with no response, then they said my account will stay restricted but i could take my money out if i want

Reply

overall okay company, always can find mutual agreement, dont like the thing that after self exclusion I cant have ever again bonuses 🙁

Reply

Before I could finish verifying my account they said they refused to service me with no reason as to why I had everything to verify my account! I wouldn’t use this to place bets they suck!

Reply

What a shocking company. My sister works there and they have meetings with the aim of messing with customers heads. They are told to target confusing customers which causes errors in judgement while betting and more profit for bet365. Different tactics to confuse and overload of thoughts etc. She says they are taught to say certain things to customers which triggers certain things in order to maximise customer losses and profit for them. Terrible place and immoral tactics.

Reply

This company should be reported and removed. My account has been restricted because of health and illness. How is this fair? Got restricted for 3 weeks now has been opened back up but they have removed all the boost offers because they don’t like disabled people. So angry will them and service.

Reply

This site is vile..avoid bet 365 you will spend hundreds of pounds never get any bonuses they just rip people off its disgusting..i spent a fortune but never ever withdrew 1 penny as i had no wins ..i will be telling everyone to avoid this site its so bad

Reply

Over 120 pound in 40p spins on big fishing fortune not one bonus rip off.Big Bass Halloween 20 pound 30p spins incl extra scatters no bonus this slot where ever i play it is a scam.

Reply

Absolutely rubbish!!!! I’ve played £100 (0.20p each time), had 2 free bonus paying less than £10. Had about 50 x 0.20p spins in a row with no return whatsoever!!!! You can tell when they’re not right! Stay away!!!!

Reply

Opened an account to be able to receive $150 in bonus bets when depositing. Not an hour after depositing the $30 as required via PayPal my account is blocked due to a “trading decision”. Seems like a blatant scam luring in customers promising bonus bets they never get to access. This company is a joke and will be contacting my state gaming commission to review my options.

Reply

The games pay very very very low I wouldn’t recommend this site the worse I been on 1 pound stake on big bass splash 12 pound. 50 and on 2 pound stake 28 pounds. Take my word for it they are bad pay outs

Reply

Closed my account as soon as I opened it. Support said I will not be allowed to open another account and wouldn’t give a reason why. Couldn’t even log in onceSeems like I’m not the only one who’s had this happened to them

Reply

Had bet365 account fir 12 years doing odd bit of sports betting.. They offered me free spins. Won £2 and started playing adventures in Wonderland. Lost £1000 in 1x hour. Advertises a 94% return. No way. Results of this roulette based game utterly fixed. The camera switches mid-spin when the wheel looks like will land on a bonus. The result when this happens every time is that it lands next door on the lowest possible win. Utterly blatant disgusting cheating that Bet365 are complicit with I shut my account with them. Customer no more and will let all my mates know about this scamming grooming tactic.

Reply

Loved there app for years easy to use , latest update wasn’t keen but I had over £1k in my account so thought I’ll keep playing my weekly accasI had my phone stolen in a Saturday night and the thief managed to get through my fingerprint and then accessed all my data. He tried to withdraw my Money to his account which only come to light 3 days after getting and setting up a new phone. It has been I er two weeks and bet 365 still won’t give me my account back they say I’m in a queue to get a call from the security staff or someone but they don’t give a time and you can’t call them. I am skint from the thief also using my credit card and transfering money via my Paypal . bet 365 aren’t helpful. I work in a call centre and there’s no excuse for the way their staff work, and speak to you like it’s your own fault

Reply

1 star is too much. After settling the payment my Account was blocked. After a month they keep sending me repetitive emails advising the team is working on my refund, asking me bank data etc over and over again. And all to just get my money back. I cant imagine what would happen if I won something actually .Run away from this company its fake and worth no stress .

Reply

Rigged Games and Rigges Casino.Do not play bet365 their games and casino. I have no pllayed over 500 hours of casino + games offered by bet365.They are just rigged. You’re bound to lose money at times you win but if you play the game again you lose.Bet365 is the biggest scam in the gaming industry stay well away from these scammers.Programmatic play games are just designed to eat your money.Thanks

Reply

Totally overrated company! How can they miss a game of the third German soccer division while their competitors have it? Unbelievable!!

Reply

I have just bet for 2 days, they closed my account without any explanation, luckily I made withdrawal successfully.

Reply

The worst betting agency ever. The send my money to my old account i closed months earlier. Then i had to wait over 5 days to get back even though they had it bounce back from the bank within 24hrs. Then when finally they got it back in my betting account they put restrictions on my account and i could not bet. Then you ring them and they say u need tro speak with supervisor but there is no one there and they will ring me. 4 days later i get a missed call from them. Over their terrible service. Account closed. Good riddance

Reply

Opened an account, couldn’t login, jumped through the hoops and was told I’d been rejected as it was considered a trading account? Very odd and irritating, telling me up front may have lessened my motivation to write this review.

Reply

Worsted betting company ever cashed out and never payed me f****** c****

Reply

I created an account yesterday to bet on F1 this weekend, deposit and bet £10 then received an email this morning stating the account has been closed “due to the nature of my business”. I can only assume by this they mean betting on a betting site. Contacted customer support as assumed it was a mistake and was informed that the account has been closed as a decision by their “commercial department” and they are refusing to give me my deposit back saying I will have to contact them again through support to claim if I win and will lose the money otherwise. I’m sorry but if I place a bet and you close my account with no reason, having broken no rules or violated any ToS, then you cancel the bet and refund the money. Absolute joke of a company, I assume they will only keep your account open if you’re guaranteed to lose your money – avoid doing business with this company at all costs to save yourself money and hassle

Reply

If I could give o stars I would. Stay away from this casino time to time they ask for your geo location when you are in the middle of your bonus. Totally scam and their slots are awful tight.

Reply

This site reduces how much you can bet each month, it seems if you win too much! You don’t even have to bet too much either, as they decide by %.Also, if you have phone issues and deposits don’t go straight in, they contact you and ask if you have money issues.I withdrew 30 pounds but this didn’t appear in my account within 30 minutes, but they then started asking if I had gambling issues. It was my money!

Reply

Pucking worst betting company ever don’t have proper system in support system don’t waist your time and money

Reply

DO NOT USE THIS IS THERE TERMS – please be advised as stated in our terms and conditions: 17.1 We may close, limit or suspend your Account at any time. Please do not use I tried to cash out my bet £1300 which accepted then rejected as my account had been restricted with no say or warning funny how the account was restricted when I won £1300 2 days earlier. My account has been closed and I have ante posts bets on for Cheltenham 2024 so highly doubt I’ll get a refund for that considering my account is not accessible.

Reply