Bet365 PLAYER REVIEWS(2682)
maags
15 November 2023
Comment from uk.trustpilot.com
I've never been worse treated by customer support.For THREE MONTHS I've been trying to get a withdrawal, after Bet365 shut down operations in my country. With no possible to play, there's no reason to keep funds in my wallet. Since bank is only withdrawal option, they asked me per email to enter my bank details. I know several from my country who has received withdrawals from Bet365 with same bank details, so I thought I'd be quick and okay, and support seemed nice and helpful.Fine, so far, so good. However, for THREE MONTHS I keep being assigned new support persons, where everyone asks the SAME QUESTIONS and want the same information all over again - on repeat. They don't seem to care enough even to read the previous 1-2 emails with information I sent to the previous support person. And with every person, there are lengthy periods of wait, before a new person arrives with the same questions and the same lengthy delays.Three months has gone, and I still am no closer to receive my withdrawal of over €10000.Quite shocking. I don't know why they feel justified in treating me this poorly.
Frank Da Fonseca
15 November 2023
Comment from uk.trustpilot.com
First of all this site is full of SH** I tried it out lost I'd say 3k ... then I started betting on their site with basketball and would use the cash out early that they promote I won up to 10k I cashed out ... after that I tried to play again all of a sudden I'm restricted not blocked restricted is basically not kicking you out of their site since they have no recourse since I did nothing wrong but restricted is limiting your bets to 5 cents, 10cents yes you heard me 10cents for what reason because I won to much money. They say it's not up to them it's their team that review this and they have put me on restricted forever I will not be able to get off of restricted. What a joke aOf a betting site when I was loosing they were happy to take my money when I won they restricted me to not play again hahaha can you say scam. I would love to sue these scamers
stephen whitfield
12 November 2023
Comment from uk.trustpilot.com
I have a deposit limit of £50 daily. And i use most of this limit nearly everyday if i have the funds. But they remove the free to play promotions when they choose to at anytime. Even if you have been playing them through out the week they remove them for example the goals giveaway promotion. That is very unfair to be honest. You are looking forward to maybe winning bet credits and then out of no where the promotion is gone. Seriously it is wrong. I really do not understand how they can treat loyal customers this way. And if you contact them to ask them why they say it is the trading teams decision and the safer gambling team. So it is to do with how much money you are spending which does not make any sense. If you spend money they remove promotions and if you win they do the same. Where is the customers rewards for spending money on your site. They have no respect or loyalty.
Derek Garner
12 November 2023
Comment from uk.trustpilot.com
Constantly unable to connect, all banking apps work fine. Who cares about promotions if you can't access service. Betfair works ok
Taylor Mack
12 November 2023
Comment from uk.trustpilot.com
Really bad odds on slots, strongly not recommended. Worst I have played across different sites.
Mike
12 November 2023
Comment from uk.trustpilot.com
THEY ARE LIKE ORDINARY GARBAGE IN WHICH YOU WILL NOT GET ANY ENTERTAINMENT, YOU WILL BE ROBBED LIKE A WHO-RE IN broad daylight! FU-CKING THIEVES!
Joe Smith
12 November 2023
Comment from uk.trustpilot.com
This is the worst Sports bet app you'll ever find it is a sports BET app but yet customer service knows nothing about sports and none of which can speak English! A constantly have players and take bets on these players who are not even in the lineup. The supervisors are even extremely rude and dishonest when you try to chat with them I really would not recommend this app to anyone they're very shady they will take your money they even locked me out of my account and would not let me cash my money out!
Marija Žeravica
12 November 2023
Comment from uk.trustpilot.com
"We are contacting you to advise that your bet365 account has been inactive for a consecutive period of 365 days and you currently have a balance.After 365 days of inactivity your account balance will be subject to an ongoing administration fee of £2 (or currency equivalent) or 5% of your balance, whichever is greater. The first administration fee will be deducted 35 days from now and every 28 days thereafter, until your balance reaches zero. No further charges will then be applied."What?! Why would you start charging me for not using your site? And of course, I can't log in with my details now, but I need extra steps to "verify" my profile. But they had no such issues when I was paying, lol. A shame, their interface is beautiful and more user-friendly than most. However, I am sure I'll never deal with them again.I remember when u would go with these big name companies because they guaranteed some standards... After shocking experences with Paypal and few other sites recently, it's clear I need to visit trustpilot a LOT more.
Theo
11 November 2023
Comment from uk.trustpilot.com
Absolutely the worst betting sight on the planet..customer service is 0000..try having an exotic bet.. I lost today.. no worse butt these guys should go back wherever they came from terrible Good bye...
Steve hCustomer
11 November 2023
Comment from uk.trustpilot.com
Petty pathetic company, they don't mind you losing money but if you dare to win even a little bit of money they restrict your bets without explanation and won't even respond It's company's like this that's ruining the horse racing industry, their just greedy and petty AVOID THIS PATHETIC COMPANY
Borizey
10 November 2023
Comment from uk.trustpilot.com
I advise you not to use bet365. I’m actually not a review type but if you see me here just understand how worst it is. This people have been taking months just to review my account. They are holding my 4100£ that I won, I guess is because of the money that’s why it’s taking long but it’s fine. DO NOT JUST USE THIS COMPANY TO BET PLEASE.
phil bestwick
10 November 2023
Comment from uk.trustpilot.com
i signed up a few years ago, but never used the account due covid and other stuff, i tried to sign in but my email wasnt and phone were not correct, chatted with with 3 members of staff on live chat, but none of them could not me, my address and name is correct but nothing else, so that says to me my account has been hacked a breach of data protection act failure, i requested a DSAR which is i require bet365 to give me all data you have on me, the person i was chatting with ended the chat.revenue of 2 billion a year, complaints being made to the relevant ombudsman
Appy Daze
10 November 2023
Comment from uk.trustpilot.com
Seeing bad reviews surprises me I've never had a problem depositing or withdrawing and love the sound effects on the app. A bookie I trust 100% just wish they hadn't had to stop the PayPal deposit method but I guess that was because of the clowns that voted us out of the EU.
Sport & golf Director
09 November 2023
Comment from uk.trustpilot.com
Never play there. The will believe you that you win but you always lose! Live casino is no live casino it is ai sended.
Misyx Z
09 November 2023
Comment from uk.trustpilot.com
Support is awfull, I have been trying to verify my id for well over a year now so I can withdraw my funds. Niche, one support member tells me it is verified and then an another one tells me oh wait its not. NEVER SIGN UP TO THIS SCAMER WEBSITE. NEVER.
Alan
09 November 2023
Comment from uk.trustpilot.com
I've had nothing but issues I know all about responsible gambling but what I've been experiencing is beyond belief I only limit myself to a set amount on a weekly basis when it's gone it's gone don't matter what I bet on when winning I withdraw a set amount I bet say £20@1/100 on eSports football the game last 8 mins and build my cash pot/playing money up this could go to say £500 I'll still bet a 1/100 winning very small amounts but often could spend 4hrs playing but only winning £2 I earn good money and gambling is fun for me but 365 constantly close my account spend to long gamble to much it's a joke you can't phone got to go through chat number 27 in qué get to front ask username and password end of chat steer clear if you bet frequentlyAlan
Jizzuet
08 November 2023
Comment from uk.trustpilot.com
Though I have lost alot from unattentive betting, thinking I would win ridiculous parlays. I did start betting nba with predictable odds, and made a profit 4 times in a row making 50 bucks just from 10 bucks. Though I dont have the funds to gamble anymore, was fun while it lasted.
Christopher Bowyer
07 November 2023
Comment from uk.trustpilot.com
tried to register and deposit funds into my account - This couldnt be verified by bet365 - no issues at all at my banks end - they approved the transaction - i now have to wait 28 days for bet365 to cancel the transaction to be able to use the £400 so that I can use it from my bank account ! what a fcuking rip of company this is ! I would avoid like the plague !
Eddie T J Naylor
07 November 2023
Comment from uk.trustpilot.com
some of the slot's pay some of the slot's rob you dead be carefull.Gold Cash Freespins 1 pound a spin 171 spins to get bonus i got paid 9 pound 9 bloody pound ?90 spent 1 pound a spin won 19 pound bonus wow greedy now if this was 5 or 10 of us imagine how much they get do not i say again do not bet here.and now Eggspendables 110 spins 60p spin 66 pound spent to get 26.40 savage again 5 or 10 of us will fill there pockets at that rate.Eye Of Horus The Golden Tablet Megaways 1 pound a spin 78 spins no bonus!!!!!Eye of horus took 4 minutes and 42 seconds to clear my 30 pound balance at 50p spins shocking.this company is a cancer on everyone read them results and tell me they are not robbing everyone hope everyone who works for this company has ill fate.
Harvey Doggie
06 November 2023
Comment from uk.trustpilot.com
Over the last few days I have placed some good football bets, they have offered some reasonable cash out value, so I have cashed them out. Then today, I had another 2 good bets with decent cash out value, but when I tried to cash them out I was logged out of my account directly and told I have reached my user limit (which is 8h) and that I could log back in tomorrow. First problem is that I was logged in for a maximum of 3h, MAXIMUM! Spoke with customer service for an hour, absolutely useless! First I complained about being prematurely logged out, they would not present me with any report of my login history, even though they clearly keep it, there is even a timer in the top corner when you are logged in! I then requested a complaints and a claims contact, they said “I’ll liaise with my supervisor” then cut me off the chat. Bet tampering and fraudulent behaviour at its finest!
Nico Van Der Walt
06 November 2023
Comment from uk.trustpilot.com
Fraudulent company. The moment I requested to withdraw my money they closed my account…. STAY AWAY!!!!!!!
Customer
05 November 2023
Comment from uk.trustpilot.com
Terrible company that will restrict your account if you win regularly.
david allan
04 November 2023
Comment from uk.trustpilot.com
They banned my( April 23 )account they couldn't give me a decent enough answer just saying irregular activity, maybe the real issue was I won £1100 ,an withdrew it , an left £90 in account, bare in mind I have been with bet365 for 18 year !!!!
Adam Jan
04 November 2023
Comment from uk.trustpilot.com
This company is a total scam, they will close your account if you win directly, and will not send you any money, even your deposit amount, if you want to be scammed register with these coward scammers
Kevin Agalliu
04 November 2023
Comment from uk.trustpilot.com
Guys dont even download , specialy dont even try to play slots its, all the compamy is built to scamm you nothing else!!! STAY AWAY!!!
Peter mc murray
04 November 2023
Comment from uk.trustpilot.com
Disgusted by this company don't bet with bet 365 online I win 55.25 online and would not give me my winnings why
Waqas Akram
03 November 2023
Comment from uk.trustpilot.com
SCAM SCAM SCAM SCAM TOTALY SCAM BET365. Check the snapshot attached.I BET WITH THIS COMPANY AND WITHDRAW THE AMOUNT OF 200$ and when i received the amount i saw they deduct 39$. And now last time i withdraw 150$ from bet365 and u don't belive they deduct 37$. Everytime when i ask them about it they said we sent full amount you vheck with bank. When i contact bank it said they didn't sent full amount.This company BET365 is totaly fraud and scam .PLZ PLZ PLZZ IT IS MY HUMBLE REQUEZT DON'T USE THIS PLATEFORM OTHERWISE YOU WILL WASTE YOUR TIME ANY MONEY AS WELL. THERE IS NO BENEFIT IF U WON 500$ AND WHEN U WITHDRAW THEY DEDUCT 100$ WILL U HAPPY???? THIS IS MY CONTACT YOU CAN CONTACT ME ANYTIME IF U HAVE DOUBTS..+971567898429
Timothy Harrison
03 November 2023
Comment from uk.trustpilot.com
Has anybody else noticed that bet365 block you out of the app so you are unable to cash out. When the game had lost and nothing left to cash out straight away I could log in. They really don't like you winning.
derek large
02 November 2023
Comment from uk.trustpilot.com
I opened my account in may as i like a flutter on horses and dogs,,everything was running fine until yesterday,as over the lat 10 days actually won around 3 grand,yes ive got my money out,,but now email today,Account closed ref: nature of my business,What because im winning.Prior to this my bets with them have been £14 grand in total.They dont like winners,,dont join them,And please research how much the CEO has received over the last 4 years,,Once it was £429 million ,
Dave Fol
02 November 2023
Comment from uk.trustpilot.com
After playing for 5 years & loosing over £10k on B365 slots, I finally got a win over £500. B365 then restricted me to £150 a month max bets. Yep! they punished me for winning! I moaned on googeplay, so they blocked my app login! What's the point of a casino that takes all your money, but if you win a fraction back or complain, blocks your account! No other casinio app has im my experience main feature board paying £0 just B365! I have 100s of screen shots as proof!They make billions a year and offer games that only bennefit them. You are left playing slots and games with no idea if jackpots have already gone or games that are played by so few people that all you are doing is throwing money away.Sadly for me on B365 the fun NEVER starts!
customer
02 November 2023
Comment from uk.trustpilot.com
Serious gamblers need to totally ignore 95% of the reviews given on here - they are all from casino junkies that are lashing out for doing their money.I have/have had accounts with loads of on line bookmakers over the years and BET365 is head and shoulders the best.They're not perfect and you'll sometimes run into problems like with all sites, but there overall product is different class to the rest.The amount of in running and cash out events they offer is at least double anyone else offers. If you bet with them loyally you get regular free bets added to your account - most importantly without any ridiculous conditions like having to use it on an acca etc.Withdrawals are quick, all within a couple of hours at most and they obviously have all the safer gambling tools that in fairness all sites have nowadays.One slight negative is the way the on line chat has gone in the last year or so. They used to be extremely good at this also but have gone down the route of lots of their competitors and started using a useless chat bot on first contact that can be hugely annoying. You'll also have some long wait times on occasions but this is only really due to the fact that they're the most popular on line bookie and have the most customers to deal with.In short, totally ignore most of what is said on here, the site is the best out there for anyone betting on sport. If you're a casino junkie, there's 100's of other site's for you.
Eddie T J Naylor
02 November 2023
Comment from uk.trustpilot.com
It seems like the eye of horus slots are doing nothing but collecting keep clear of them 20 in one 10 on the other 20p spins.Wushu Punch slot spent £-21.65 to get 3.50 how bad is that mark up.
Jonathan Mitchell
01 November 2023
Comment from uk.trustpilot.com
I would give them zero stars if possible. I created an account, made a deposit, and they immediately banned me. I never even got to login. They refuse to explain why. Read the other reviews of this company. They do this constantly. This company is a scam and there are far better books to use.
Skylo
31 October 2023
Comment from uk.trustpilot.com
My favourite betting company, but everyone on here seems pissed lol
ken flo
30 October 2023
Comment from uk.trustpilot.com
Scam offer, said £30 for £10 bet, so I joined, bet £10 on the Fury fight and now they say it wasn't a 'settled' bet so doesn't qualify?? Bunch of scammers, look at these reviews, crikey wish I'd seen them before joining. Deleted account with them, stay clear.
Vishal Bhasin
29 October 2023
Comment from uk.trustpilot.com
THIS SCAM AND CORRUPT SO CALLED COMPANY NEEDS TO BE CLOSED ASAP. THEY TOOK MY DEPOSIT BUT DID NOT ALLOW ME TO LOGIN. I WILL BE CONTACTING MY SOLICITORS AND THE OMBUDSMAN VERY SOON. THE SO CALLED OWNERS OF THIS FRAUD COMPANY NEED TO BE JAILED FOR LIFE.
Ryan
29 October 2023
Comment from uk.trustpilot.com
Joined only to make a bet on Fury fight. Placed bets. And immediately was logged out and couldn’t log in after repeated efforts. I won a bet and had an email saying my account was closed and they didn’t want my custom 🤷🏼♂️ absolute shocking
Qais
28 October 2023
Comment from uk.trustpilot.com
Very scammy business model, I just made an account, put my verification forward and gave everything it asked for then closed my account saying “due to the nature of your business we have closed your account”Do not sign up, they are a scam and I will be speaking to my solicitors soon
Neil Wilds
28 October 2023
Comment from uk.trustpilot.com
I am absolutely sick of how poor this betting app is. I have two betting Apps Bet365 and Sky bet. I cannot access Bet 365 all the time it just does not load consistently. In the end I have to delete the app and reinstall it what a joke.This is even more ridiculous when trying to get in the cash out in play. Avoid at all costs
Michael
28 October 2023
Comment from uk.trustpilot.com
First tells me I'm in an unauthorised place for betting when I'm in my living room.then logs me out.i log back in on the app twice and it doesn't recognise my details and threatens to block the account if I get it wrong again I log in online no problem.your app is outdated, hopeless and amateur even compared to small companies
mike
28 October 2023
Comment from uk.trustpilot.com
tried to cash out a bet - site couldnt load - not experienced this before but clearly saturday is busy - tried to go on live chat -its not live chat its automated - lost over 50 pounds cause of it - stay clear of this site = absolutely terrible
dean
27 October 2023
Comment from uk.trustpilot.com
worst site ever very hard to get a win and very hard to get a bonus been playying for years now and finaly i give up robbing barstards thats all they are
Lethabo Karondo
27 October 2023
Comment from uk.trustpilot.com
I got scammed , i won 50$ and never got the money, it may seem like not much but I live in Africa...I was on a winning streak but when I would try to deposit it rejected, I contacted the team via email,gave my documentation and guess what...tommorow morning all my money in my account was gone....till this day I resent the low life,vampire blood having,greedy leprechaun,scum existing,waste of air and disgrace to betting that bet 365 is...bunch of @$$ holes
Lindsay Hall
26 October 2023
Comment from uk.trustpilot.com
This company should not be in business The so called management have closed my account and will not give me a reason whatsoever all they say the reason is vague and its a final decisionThey should be closed down they are a disgrace to the betting industry
Deniz Muharrem
26 October 2023
Comment from uk.trustpilot.com
The App isn't fit for purpose. Software glitch while trying to cash out. Customer service makevyku jump through hoops for account closures. Avoid at all costs
Mark
26 October 2023
Comment from uk.trustpilot.com
Absolutely awful service just had a chat with Becky H and she lied and constantly never answered AVOID AT ALL CoSTS
Monica
25 October 2023
Comment from uk.trustpilot.com
I had unsettled bets that were taking place in November, and to my surprise when I logged in in my account they were gone, with the money I bet and everything. The bet history was erased too. My activity shows how much I spent and in which month, but I can't see my bets anymore. Customer service is slow, puts me on wait half hour at the time, then I got logged out and lost the chat. Very scammy thing. Won't be using it again, and they took my money!
Wullie Broon
25 October 2023
Comment from uk.trustpilot.com
Shower of liars! Signed up on the assumption there was 100 free slot spins on first deposit. Never got them and agent it's because I deposited in Casino. He gave me a link to the terms and conditions which clearly says deposit £10 in Casino and receive 100 free spins, which I did but no sign of any free spins!
Kim
23 October 2023
Comment from uk.trustpilot.com
Very surprised by so many negative reviews.. in my opinion, Bet365 is one of the best out there.. Been with them for a while, played slots mainly, so far it's all been good, not a problem at all. They've got a good daily free game, on which I have won many free spins, and a very good selection of games. I can definitely recommend them.
tiit
15 November 2023
Comment from uk.trustpilot.com
SCAM SITETHEY SHOW FAKE LIVE SCORE AND DONT REFUND AFTER THEY PROVIDE FAKE INFORMATION ON SITE.REMOVED LIVE GAME AND CASHOUT OPTION, THEY PROMISED REFUND BUT NOW AVOIDING IT.REPORT THOSE SCAMMERS AND DONT PLAY IN THERE
SCAM SITETHEY SHOW FAKE LIVE SCORE AND DONT REFUND AFTER THEY PROVIDE FAKE INFORMATION ON SITE.REMOVED LIVE GAME AND CASHOUT OPTION, THEY PROMISED REFUND BUT NOW AVOIDING IT.REPORT THOSE SCAMMERS AND DONT PLAY IN THERE