Bet365 PLAYER REVIEWS(2682)
James
08 August 2023
Comment from uk.trustpilot.com
The casino offers you a sign up bonus then when you deposit you don't get the bonus. They tell you it is "only for sports betting not casino" then you get nothing!They then make you "authenticate" on your cell phone with their app. You download their app and it doesn't work!
Dominik Jaeger
08 August 2023
Comment from uk.trustpilot.com
Really poor customer service. Took them a couple of days to work out why I couldn’t log in (ID verification required) and after providing they still haven’t come back for another 3 days with my account still locked. Also on the live chat, one is constantly being passed around between departments having to go through verification over and over again.
E.A. Uk
08 August 2023
Comment from uk.trustpilot.com
I applied for a Customer service in Brazilian Portuguese, Twilights position 2 days later I got a call from the recruiting team asking a few questions. She told me that if I was successful on that call I could do an interview.Later that day, I received an email saying"Thank you for speaking with me today and congratulations on being selected for the position of Brazilian Portuguese - Client Account Consultant, Twilights.I am pleased to confirm that your interview will take place in Teams via video link"The interview was 3 days laterIn my eyes the interview went all right,I told in the interview"I'm from Brazil, lived in Rugby for 16 years, my civil partner and I moved to Stoke on Trent as HE is from here and we moved to be closer to HIS mum as he is an only childI have an NVQ and 15 years of experience in customer service, among other things.The interview lasted over an hour.4 days later to my surprise I received an email saying "Thank you for attending your interview for the above position.We regret to inform you that you have not been selected for this position and we will not be pursuing your application on this occasion. Whilst it is company policy to only provide limited feedback, I can confirm that there were other candidates who more closely matched the precise role requirements" I thought, Closely matched ?Could be because I have customer service experience but no previous call centre experience? however, the advertising for the job does not say the need for previous call centre experience, and it was not mentioned in the interview, and they could see it on my CV as well before contacting meSo what's the reason??The only option in my view is personal, I mean HOMOPHOBIAUnfortunately still happened a lot these days.
Carol
08 August 2023
Comment from uk.trustpilot.com
This should be shut down they are thieves in disguise as a gambling online casino, I played 64 £1 spins on money cart 2 without a single win, it happens regularly where you can spin 30+ spins without a single small win to keep you interested, then it wil give you the bonus round where if you are lucky you will win a couple of pounds back, I am reporting this company for legalised theft
James Murray
08 August 2023
Comment from uk.trustpilot.com
I won a good amount of money on casino I withdrew 1600 early hours of Sunday morning which arrived within a few hours. I then gambled some more and won another 1500 which I also withdrew and it’s still not in I find it somewhat frustrating that they can’t pay out as quick as they take out money I’m still waiting on nearly 3 grand being paid in and they just say wait three days? If that’s the case then why was I paid within 3 hours first time on Saturday night/Sunday morning?
Eddie T J Naylor
08 August 2023
Comment from uk.trustpilot.com
256 spins at 20p on Blazing Bison Gold Blit136 spins at 20p eye of horus golden tablet megaways no bonus wow :(
Srinivas Jandhyala
07 August 2023
Comment from uk.trustpilot.com
Bet365 or allsports is the worst betting online site atleast for Indian gamers. I try initially, it was good, once I started making money in horse races. Bet365 restricted my betting from 3500/- to 50/- Rs. Just. and in some times it displays message exceeds limit. If my limit is 50/-rs, then I say this is the worst site for betting not for regular online players for betting.
Andrew Willshaw
07 August 2023
Comment from uk.trustpilot.com
Lose more then you win, if you win straight away best withdraw as it will soon be back with the bookies
Tom Tildesley
06 August 2023
Comment from uk.trustpilot.com
Bet365 has the worst customer support I have ever come across, it is truely shocking, especially as all the other aspects of the business are done really well, you would of thought their support would be top tier aswell….but its anything but that…the chatters dont know how to help someone. You get transferred through to about 7 differnent people to solve one small issue. This was so bad I actually decided to leave them and go with another company, and although their odds arent quite as good as bet365s it makes it all worth it due to the support team alone. Never ever deal with bet365 support, they dont want to help you and you will spend lots of time being transferred around to only be transferred to the initial person you spoke to again…the companys support is a messs, STAY AWAY AT ALL COSTS!!
Ana
05 August 2023
Comment from uk.trustpilot.com
If I could give this site a zero I would it's impossible to win on this bet365 anymore. I play slots, dead spins after dead spins, loss after loss. Not enjoyable anymore. I only nplay .10 to .20 thats all. It was good at once upon a time and now it has completely gone downhill and their games are rigged. Nobody can convince me otherwise. am giving my money to other gambling site that practice fair play.
Andrew Dayman
05 August 2023
Comment from uk.trustpilot.com
THE REAL REASON YOU CAN'T ACTUALLY WIN WITH BET365. So was a customer for about 13 years with Bet365 but then started winning as my knowledge across sports increased over time. This is when the restrictions started to hit. First wasn't allowed any offers, then came the account restrictions to the point I was only allowed to bet a few pence to a few quid depending on the sport. Now Bet365 have kicked me off completely saying after a trading team review they no longer want to accept my business. So if you are a bet365 customer and they allow you all the offers and throw free bets at you. Its not because they like you it's because your a loser and a mug. Because you dare win then they ban you. How these companies get away with being able to advertise to consumers is beyond me when your not actually allowed to win in the long run.
BL
03 August 2023
Comment from uk.trustpilot.com
Bet 365 takes forever to figure out how to use the site, once you install on your PC and also your phone as you need this for location verification, you play but IT NEVER PAYS ANYTHING total waste of $100. You would think you would at least win $5.00. Took the full $100 at a $1 bet.
Kay
03 August 2023
Comment from uk.trustpilot.com
Bet 365 don’t pay out on spins i got 20 pound spins paid 88 pound 4 pound spins 24 pound ten pound spins 63 all different games so many more they don’t wanna pay 5k down don’t try your luck Ladbroke is much better, there no contact number don’t ask security on chat biggest scam site
Rhonda Oneill
03 August 2023
Comment from uk.trustpilot.com
They are absolutely corrupt. I placed a bet 66/1. When the horse won they refused to pay and only gave me 6/1 odds. I will be reporting them to the betting standards agency.
Stella
02 August 2023
Comment from uk.trustpilot.com
Rubbish site which has really gone downhill in last few months - controlling how I spend my own money. Going to lose a lot of customers
Jo
02 August 2023
Comment from uk.trustpilot.com
Awful site made 3 deposits got no bonuses and dead spin after dead spin and if I got a win it would be pennies they don’t honour there welcome bonus honestly avoid this isn’t that I’m unlucky it’s that they rob you by rigging the games
NOOR MOHAMMED
31 July 2023
Comment from uk.trustpilot.com
This bet365 is a scammer and fraud Company , if you win they limit your account and eat all money name Of Relevant Department Under review . This Review never end and when you tired of contact after many days they eat all money name of administration fee . My question id if you closed the account without return money how can use account an user . Please be safe from this fraud company . I was informed them about this review site they Dont care about it .
Darek Zuk
30 July 2023
Comment from uk.trustpilot.com
Rubbish site, When u was loosing they been friendly etc.. when i start winning and withdrawal money they send me a message that my account is restricted, and i can't do the deposit with my card.... In one of the game in live casino Baccarat i placed the bet for 6k and won, but they didn't pay at all ... Some manager came in and he said that is dealer error and he swap a card.... customer service is not respond...glad that i have screenshots etc...thay are criminals....karma will get them
Caffrey Franzoni
30 July 2023
Comment from uk.trustpilot.com
Scam, if you invest here you will never get back you're money. So be smart and send them to hell and report to the headline above ☝️
Kwesi Clement
30 July 2023
Comment from uk.trustpilot.com
Scammers. And they refuse to let you deposit with no explanation or reason. Terrible scam of a company
Billy Webber
29 July 2023
Comment from uk.trustpilot.com
Denise Coutts is building £90Million hokes on the back of lost bets and vulnerable gamblers. With no human contact with the company their is no way for bet365 to help problem gamblers. Bet365 prey on the vulnerable working class by having actors who sound working class like Ray Winstone as their main actor. There are No betting shops in affluent areas, they only exist in working class/lower class areas and thats exactly who the Coutts family prey on. Hoping karma brings them their dues asap
Adrian Bannister
28 July 2023
Comment from uk.trustpilot.com
Advice:- don't Win. Ever.- don't entertain ANY of the 'Offers' they ejaculate uncontrollably- don't have too much fun, they don't like itDo any of the above and you'll be on their 'Stasi Watchlist'.Before long, they'll 90% shut you down for being 'naughty', then they'll contravene the 'Equality Act [2010]' and completely shut you down.Step 1 of Legal action initiated.
Kay
27 July 2023
Comment from uk.trustpilot.com
To one human to a next please do not use this site I’m begging you , spins come in an don’t pay lost 5k on this site putting in 200 300 20 pound spins paying 88 pound please Ladbrokes is good , I don’t want you to feel how I feel
Peter mcmurray
25 July 2023
Comment from uk.trustpilot.com
Absolute joke of a company..closed my account as they didn't want my business...seemingly winning money, even if it works out at £10 a week over a year is too much for a business that calls itself the worlds biggest bookmaker... the worlds biggest con artists is more accurate
Andrey
24 July 2023
Comment from uk.trustpilot.com
Absolutely terrible experience, their support is absolute bottom, especially Peter, he is absolute joke.Just use different broker, bet365 even struggle to provide adequate coeficients.
MOST BILKIS
24 July 2023
Comment from uk.trustpilot.com
Bet365 is a scammer and Lose the customer money . if you won money they limit and closed the verified account without provide Money . From 30/04/2023 to today 24/07/2023 they wandering around me for my money name of Under management review. From the beginning only one advise from them is its under management review and closed the chat .Different customer service advise different . After Live chat they forget customer and not working on it . Please avoid bet365 if you need to be safe your money .
Darren Robert Barley
23 July 2023
Comment from uk.trustpilot.com
Despite my brother temporarily excluding me on gamstop and gamcare before he passed away. It seems that bet365 have permanently excluded me. Purely because I won and withdrew my winnings before they suspended my account. Sore losers
Ninel Ciorica
22 July 2023
Comment from uk.trustpilot.com
The biggest shiny site ever. In live they block the tickets no cash out and in casino slots they are a very big s.it. I banned myself from their sites and close the account. Don't even try are a big sh.t this site I hope they will close it soon only bad reviews.
Alex Williams
22 July 2023
Comment from uk.trustpilot.com
Opened an account @ 7pm 21/07/23 deposited £15 bet £5 on The 3rd test in play £10 on France women to win the world cup with odds booster. Attempted to log in @ 9 am 22/07/23. Only to get locked out and then received the following Email. Due to the nature of your business, a decision has been made to close your account with immediate effect.Any existing unsettled bets will remain open on your account and will be settled in the normal way.If you then require a withdrawal of any remaining balance once all bets have been settled, please contact our Customer Services Team who will assist you with this.
lee jenkinson
22 July 2023
Comment from uk.trustpilot.com
I've always had good experience with these guys. had some rather large wins. funds released with no problems and very very quickly into my bank account. obvs i dont win all the time but overall its a brilliant site in my opinion
Ian Taylor
21 July 2023
Comment from uk.trustpilot.com
Trying to recover my user name not used app for years and now it's a nightmare because it's all Internet and know one talks anymore especially these at 365 even the bot is useless
Jason Benner
21 July 2023
Comment from uk.trustpilot.com
I live in the United States, California at no time. Did it stop me from logging on?Didn't stop me applying applying for the app. And make any deposit. At no time did it tell me that I could not play or pop-up a sign? Saying players from California cannot play at no time. To now I get some rude little a**Tell me I can't play and now they have my money. And I will receive it back in 5 to 7 business daysWhat a joke sounds like a scam. I give them my money they tell me I can't play. Apparently, of course, I'm not the only been hundreds if not thousands.And I'll get my. And I'll receive my money back in five to seven daysThat company is aware this has been happening for some time. Yet they have not addressed. It or tried to fix the problem. They are taking people's money.It And then telling them they can get their money back in a few days. What a joke, so to me, that is a loan. And I should receive my money back ASAP. They're taking people's money. Probably using it and then paying them back later. What kind of crooked ass stuff is that help please i'm very pissed. The casino is bet 365 casino
Anonymous John
21 July 2023
Comment from uk.trustpilot.com
Avoid casino games at bet365. Every time i play they ruin me. I told myself everyday maybe today is the day but no! They keep take and take! Avoid it!
Carl Higgins
20 July 2023
Comment from uk.trustpilot.com
Avoid their games. It's the same outcome everytime. Tonight I played fishing floats cash collect. It rinsed my money the first time however I hit one bonus of 10 free spins. Every single spin was a loss. I tried again a couple of hours later and miraculously hit a bonus on my first spin. So I'm there thinking surely it can't Rob me again, 10 free spins played through 9 lost and one won. 85p. That's 85p in 20 free spins. Someone really needs to stop taking back handers from 365 and actually look at all the similar reviews. Full site needs a complete investigation. I'm finished with these thieves. Much better sites out there who actually give you wins here and there instead of taking taking and taking. Don't waste your money guys.
Ivy
20 July 2023
Comment from uk.trustpilot.com
Have had good experience so far. Enjoyed the play. Some losses some wins but could play hours of 1 deposit how it should be. Sometimes looking at some site good or bad reviews you cannot really rely on them as sites with most stars are mainly about customer service. Was sceptical about bet365 but turned out to be a great place and fun play
john Fullerton
20 July 2023
Comment from uk.trustpilot.com
After a winning bet it take forever for the funds to appear in your account,I believe they want you to keep depositing funds. should only take 5 mins after result is in.
Islam Uddin
19 July 2023
Comment from uk.trustpilot.com
If you want to scame yourself then use bet365 I won money from match but can’t see result because they removed from my bet365 account also I lost my own money too
Don Denner
19 July 2023
Comment from uk.trustpilot.com
BET365 plays all the tricks they can to profit. Things I have seen them do. Tennis. Normally they will update each match after every point. Since everything is not real-time and the know the outcome before it is updated online. Once they get is a position of advantage they slow down the updates until it is too late to cash out or hedge. They will also post incorrect scores and claim no liability because it was not them, but their service provider that made the mistake.
Crystal Dudgeon
19 July 2023
Comment from uk.trustpilot.com
My interac e-transfer was confirmed 'successful' and then I couldn't use my deposited funds in the casino app. Contacted customer support and asked why I couldn't use my deposit, and then suddenly 2.5 hours later, the e-transfer was deemed unsuccessful. ?? I'll have my money back within 2 business days. What a scam.
Bob Greene
19 July 2023
Comment from uk.trustpilot.com
I made an account, verified it 100%, made a deposit of 50€ and tried to bet.5 minutes later my account got suspended.I asked why and from the support they said there is a limit and i need to withdraw 25€ and bet with rest.Before the deposit they didn’t asked for any documentation but after…They asked all kind of documentation, they even ask some made up things so you can get nervous and quit and left them the 50€.But I’ve sent them everything they asked and they asked for a card verification and i did that.Later the agent which name was Cheryl F. asked for a confirmation FOR A COMPLETLY ANOTHER CARD WHICH I NEVER USED.When i told him that he was wrong and I didn’t use that card, he apologized and was acting like nothing happened, although he tried to scam me.They’re trying to prolong everything and make you quit by asking all kind of documentation so they can scam you and take the money for themselves.AVOID BET365 AT ALL COST
Dil
18 July 2023
Comment from uk.trustpilot.com
Gambling commission need to do a serious review of these online casinos. Pure and obvious fixed nature of gaming that leave 99.9% of people constantly going up and down or just chasing losses. The amount of times where i would cover numbers in a segment of roulette and the ball wouldn't land there and on the odd occasion it did, it would land on the number i covered least was so blatantly a sign that they can see what numbers are being chosen and then will pre-select a number for it to land on. Also convinced that people are not on the same roulette wheel and everyone online plays on their own individual table but is made to look like everyone plays on same table. Too much evidence of fixing against me that i find it hard to believe i am the only one being hard done by on a table
Michael Aaron
18 July 2023
Comment from uk.trustpilot.com
You'll win on your first casino games them loose for years . No good at all especially online . Best bet is a football ,horse bet you carnt be scammed on
Kieran Davies
17 July 2023
Comment from uk.trustpilot.com
Gaming commission scam artists aswell bet365 is the most rigged online casino on earth it’s a disgrace shame they don’t have shops I tell you!!! Pure Skam!! Absolute disgrace I’m sick to death of them
Gary McDonald
16 July 2023
Comment from uk.trustpilot.com
I think bet365 is hands down the best bookmaker by far. When you compare the odds between bookmakers they are always higher. I like how with racing you get the best tote price with exotics, and they are always fast to settle.What I do not like is the pop-ups advising me I have bet credits even a week after I have used that credit. I also do not like when a leg fails in a multi the bets stay as unsettled as I might have 40 bets going at once.Otherwise, this is a great booker lightyears ahead of the TAB
Charlie Johnstone
16 July 2023
Comment from uk.trustpilot.com
Just shocking customer service. I shared some documents for review and after 7 weeks they were still being reviewed. Don’t bother signing up with them.
Lfi Financial
15 July 2023
Comment from uk.trustpilot.com
Worst customer support of all time.They don't want to wait even for 30 seconds while i type the infromation they close the support chat right away.Also i did a deposit of 50EUR and they blocked my account and ask for withdrawal.WORST CUSTOMER SUPPORT EVER
Mark Jones
15 July 2023
Comment from uk.trustpilot.com
Closed my casino account because there games and slots were a rip off..constant losses so decided not to give them anymore of my money...went to have some sports bets and found they had just closed my account completely 🙃...this just proves to me that online gambling just doesn't care what you do just so long as you are loosing your money ...bet 365 are one of the worst companies I've ever used ....don't bother using them
Rory
14 July 2023
Comment from uk.trustpilot.com
Closed my account.Given no reason, told it was "a trading decision" - that's it!Absolute joke of a company!
Ricky lee
13 July 2023
Comment from uk.trustpilot.com
I wish people who lost stop being bitter and putting their anger into a review I've you want an host review they are awesome best odds best RTP slots going in the UK withdrawals have been landing within 2 hours
Sharon
08 August 2023
Comment from uk.trustpilot.com
I think bet365 are getting really poor,you don’t want to spend hundreds to just come away with £50 you want to continue playing for a bit but lately you’ll win up to about £50 and it’s like if you don’t pull it out you lose it ,I don’t miss the £50 but some people might I think I’ll stick to the sites I’m used to and are more fair bet365 is not of late
I think bet365 are getting really poor,you don’t want to spend hundreds to just come away with £50 you want to continue playing for a bit but lately you’ll win up to about £50 and it’s like if you don’t pull it out you lose it ,I don’t miss the £50 but some people might I think I’ll stick to the sites I’m used to and are more fair bet365 is not of late