Bet365 PLAYER REVIEWS(2682)
Josh Galloway
12 July 2023
Comment from uk.trustpilot.com
Some had been making deposits from my account when i reported this they did not care they just wanted to get rid of me. I questioned as to why there is no verification process to make sure the person depositing was me and they said they had my card details so that was verification enough basically no thought about someone stealing my card details. Bit of joke that they have been happy to let someone steal my money.
Tony
12 July 2023
Comment from uk.trustpilot.com
played 3 different push gaming slots, last one was giga jar it eat 350 pound no bonus and highest win was 22 pound absolute robbery stay away
arroju naren Naren
09 July 2023
Comment from uk.trustpilot.com
Any up is restricted in every small matter and life time is called vest up
NewbieBoy
09 July 2023
Comment from uk.trustpilot.com
scam websitedo not use this website, poor management, thief customer service who want to steal your money,if i can give 0 start i won't hold back
Ben Weber
09 July 2023
Comment from uk.trustpilot.com
Bad bookmaker, wasn’t able to withdrawal 245€
Samuel Smith
07 July 2023
Comment from uk.trustpilot.com
Worst betting company going, restrict account when win. Poor excuses porridge deposite times. Don't bother much better else where
Dean
07 July 2023
Comment from uk.trustpilot.com
I'm shocked at how this business is allowed to handle people's money. I opened an account and deposited $1000. My account was soon blocked with no reason given. After contacting them they told me the deposit was too high. tHey never emailed me or let me know anything - I had to contact them to find out. It took me 2 days and about 3 hours on my time to be able to finally fund my account.3 weeks later I was banned because I wasn't losing money.When I tried to withdraw my winnings, I waited 2 days and still never got my funds. When I contacted them, they told me that my withdrawal is not going to get completed because the amount is too high and I need to provide more information to complete it. Again, they never send me an email or a message. In fact, on their own website the withdrawal was shown as "complete". I'm still in the process of trying to withdraw. Complete waste of time, I would not recommend anybody to use this website.
Tony
02 July 2023
Comment from uk.trustpilot.com
Got up one morning and I’m barred told to withdraw my Money, Just for having a few decent days races. They never moaned all the times I lost. And they wasn’t big wins. Obviously I’d not re mortgaged the house for them
Stuart
01 July 2023
Comment from uk.trustpilot.com
The UK government should step in and stop bookmaker choosing who they accept bets from. Bet365 have closed my account as I won over £16k from Horse Racing bets in the last 12 months. They hide behind gambling regulations that are design to protect losing gamblers. After giving the all documents requested I find my account has been closed. Disgraceful.
Steven Rutherford
30 June 2023
Comment from uk.trustpilot.com
Utter disgusting casino never play there 3 Super Kings on 2 euro Stake with triggers paid 30, 44 and 60 never playing there again made a complaint which I am sure they will just ignore thieves simple as that!
Alan Hossain
30 June 2023
Comment from uk.trustpilot.com
Tried to open an online account. Screen says I need to enter a verification code sent to my mobile to proceed. Waited and no code received. Requested a resend. Still nothing. Did this multiple times. After being kept waiting ages on Livechat they say it was sent and i need to contact my mobile provider to sort out. Never happened before with anyone else. Can't be a**ed going through this rigmarole. There's plenty of other companies out there. Sorry my business is going elsewhere.
Aaron
29 June 2023
Comment from uk.trustpilot.com
They are absolutely the worse site I spent 250 and didn't even win a tenner. Do not sign up to them unless you wanna loose money they are absolutely con artist. I never had such a bad experience in all my life. 250 just like that every spin gave me nothing so I self excluded them
Dee
29 June 2023
Comment from uk.trustpilot.com
All was fine until I had a few wins then they suddenly froze my account saying I use it to much.This company really needs to be looked into
Fil Baker
26 June 2023
Comment from uk.trustpilot.com
I had fun while i played here. Fastforward current times inflation and rising costs it makes sense that the bang for the buck may not currently be sustainable or available for you or casinos and surely if you play at multiple casinos you would have been notified of reduced rtp via email. Do your research on various factors before you play large sums. Do not blow your wages! More than ever take gambling as fun and only deposit what you really can afford to loose. The gambling commission has tightened its rules and withdrawing has become a pain in the butt. Inorder to stop money launderers benefiting etc. If the casino pot is not overflowing with input then shear consideration of economics tells you wins are going to be harder to achieve and it may feel like a suck it all fest while playing :) Keep calm and spend on tangeable items
Michael Collins
25 June 2023
Comment from uk.trustpilot.com
For no reason at all I could not log into my account. When I emailed customer service they said they needed to speak to me. As I am unable to speak I explained that’s why I chose the email method of contact. They ignored this explanation and insisted they needed to speak to me. This went back and forth until they just ignored me. My account is now locked and I cannot gain access to my money. I have been robbed.
Ana
25 June 2023
Comment from uk.trustpilot.com
Amen Brother! Bet365 needs some attention from the gaming authorities for unfair practice. It was a good site to play back in the day and now dead spins after dead spins. Loss after loss. It not enjoyable anymore. I used to make withdrawals not much anymore if I'm lucky maybe 50.00 cad the most. It's just absolutely horrible for all the money I spent on this site. In my opinion they have rigged the machines not to pay RTP. Changed the payout code. I hope one day when there is a class action lawsuit against Bet365, maybe that is when I will get my payout. Thanks for reading this.
Taomen
22 June 2023
Comment from uk.trustpilot.com
Bet365 is a scamI have been loosing money for the past years, then this week I make a little profit and my account got restricted with no reason or explanation. I emailed the customer care and I was told there is nothing to do.This is a big scam. If you are losing money no problem, immediately you are in profit they restrict your account with no reason.Bet365 should be brought to the court of law for fraud and ScamI will advice beginners to check for other bookmakers as bet365 is only good if you want to waste your money.
william smith
22 June 2023
Comment from uk.trustpilot.com
You did not pay out the correct money 5 on 11/8 winner you payed me 5-94 wrong again
Eddie T J Naylor
22 June 2023
Comment from uk.trustpilot.com
Every slot just eating money doesn't matter what provider any slot it just absorbs like water to tissue 90 plus pounds gone just like that bad bonus after bad bonus and dead spins galore it seems like every company now is worse when will it end.
WILL
21 June 2023
Comment from uk.trustpilot.com
I give here an open and honest review of my experiences on Bet365.Firstly I will say they are easily the best online site. Rapid payout, excellent interface and huge range of bets as well as market leading prices on horse racing.Here's the rub.You aren't allowed to win.They won't allow you to be in profit.I received an email from them after a few relatively small winning bets."Due to the nature of your business we have made the decision to close your account with immediate effect"And they did. This means that they only want losing customers. If you see anyone with a 365 account they are losing.They describe themselves as Bookmakers. This is false advertising. They are not bookmakers. A bookmaker will take bets and balance their book. 365 balance it by only allowing losing players.I will be objecting in writing to the advertising watchdog everytime they have an advertisement where they describe themselves as a bookmaker. I encourage you to do likewise. So, in summary, I cannot recommend Bet365 simply because they will not allow you to win. I hope this helps.
Adam Given
20 June 2023
Comment from uk.trustpilot.com
This website is a huge scam. Real easy to deposit but when you want to withdraw they start holding you money hostage. Would take my bank card so I deposit with paypal and that worked fine until I wanted to withdraw. They say the Paypal account isn't in my name and delete my payment information. Have to make a whole other Paypal account deposit more money to finally get my money. That just me my brother is still fighting with these clowns for his money.
daniel evans
19 June 2023
Comment from uk.trustpilot.com
Slot odds are misconduct.DONT USE SITE.Virgin games still the best imo, manopoly casino is a sister and works like 365, take,TakeTake
Mark Irvine
19 June 2023
Comment from uk.trustpilot.com
Cancelled my wifes account for no reason. Scumbags !!!
Leigh
16 June 2023
Comment from uk.trustpilot.com
Very poor, had a few wins and receive an email telling me my account is restricted.Next day receive an email saying due to nature of my business a decision has been made to close my account. What business is that then? A gambler with a couple of wins. Shouldn't be allowed to operate a gambling business if you only want losses. I make a bet, and you take the bet if I lost i wouldn't be allowed to cry and have all my money back now would I.Poor excuse of a company.
Lofbet
16 June 2023
Comment from uk.trustpilot.com
Played Bavarian Cheer slot, got max multiplier (x2500), and withdrew my money within hours. No issues. Nobody asked me for any information - it was like 3 AM, I went to bed, and when I woke up, the money was there. I also feel that - in general - 365 seems to have a more generous RTP. At least from my experience.
Donna Atkinson
16 June 2023
Comment from uk.trustpilot.com
This site just seem fixed . Dead spin after dead spins no bounus avoid honestly they may let you win abit but they will get it back from you .it's so fixed
Alister Mickler
16 June 2023
Comment from uk.trustpilot.com
Once again I have problems with this nasty company.A few days ago I won just over 100 but when I tried to withdraw it I was told that my Bank was blocking it & that it was now back in my BET365 account.What a load of !!!!-The bank will on occassions block someone trying to take money but Never someone putting money in. After several hours running into days on their ''Livechat'' I got nowhere & said that I would talk to the Ombudsman.Today BET 365 blocked me from betting with them.They advertise themselves on TV as being the World's Fav Bookmaker-What a joke.
Deshawn Shields
16 June 2023
Comment from uk.trustpilot.com
I do not recommend this betting company. When you lose, all is well they are happy. As soon as you start winning, they kick you out of your account and won't let you login. After a while, you log into your account and, lo and behold, there is a restriction on your account. You are allowed to withdraw money and nothing else. And it might not work the first time.
James G
15 June 2023
Comment from uk.trustpilot.com
Been a customer of bet 365 for some years. Its the only bookies I like using. I had set a 1month cooling off period after the football euros was finished. Turns out I done it for 6 months which was completely my mistake not theres. Upon going back into my account theyve removed any promotions which I found very strange. But even more strange they decided to remove the bet builder 25% boosts which EVERY customer gets. After waiting on live chat for numerous times it they say adjustments have been made to my account despite no prior warning. Ive never had any form of gambling issues and theyll clearly be able to see this. I believe Ive been treated very unfairly by them. I suggest you put this right please.
Nicoleta Marin
15 June 2023
Comment from uk.trustpilot.com
0 STARS I SPEND TO MUCH MANY IN THEM WEBSITE AND NEVER BONUS WHEN I CONTACT THEM ABOUT BONUS THEY CLOS MY ACCOUNT NAW ALL THE TIME MANY MANY DEPOSIT BUT THE PEOPLE THEY DONT WANT TO WIN NOTHING JUST THE WEBSITE .
????????? ????????????
14 June 2023
Comment from uk.trustpilot.com
Well i made an account 3 weeks ago , and i got limited cuz winning , i have won only around 500 euros in the meantime still thats enough for them to maxstake me at 0.30Euros XD .
Chandan kumar
14 June 2023
Comment from uk.trustpilot.com
I contact just now my bank okI have contacted the bank and the bank has confirmed that the money has been credited to the merchant account. You contact the merchantNow we can't do anything in this, the transaction has already been successful, please talk to the merchant, he is lying to you.Enter the merchant's upi number and ask to check. The transaction has become successful on June 1, 2023Please don't make me foolish okAre you big fraudI understand your thinking okYou don't want return my money backAre you big cheaters.u don't make me foolish ok This is your mistake: you had provided me the above UPI ID for payment on your own.why did you give me your fraud upi idWill you return my money or not?Otherwise I will complain in consumer court and social media platforms ok.I have full proof to pay youYou have been fooling me since 12 days. Now you don't want to give me money, okYou people are all employee fraud and thief. You do fraud with customer everyday, you guys have also done fraud with me for 13000I have all proofs of successful transaction done in your marchent account okI also send you my account statement ok .i request you all please don't use bet365 this is Big fraud company.I lost my money INR 13000
Carl Higgins
13 June 2023
Comment from uk.trustpilot.com
Removed my bet boosts again.My partner was playing on Ladbrokes on big bass splash. Hits a bonus with no extras and won 48 pound. I hit a bonus on bet365 with 2 extra free spins, more fishermen and more hooks and explosions. There was no hooks and explosions, there was only 1 fisherman throughout the full 12 spins and miraculously there was no money to collect on the board on the only time it landed. The 2 extra free spins you should of just kept because the first 5 spins were a loss. I won 1.39 and that's a bonus apparently ? Let's be honest here and look at all the other reviews. This site does not pay out. If you want to make money on this site then the only way to do that is by betting I've just took 150 quid out on bets so jokes on them. Use another site for casino and games because bet365 is well known for ripping their customers off those who keep them in pocket.
Radoslav Kirilov
13 June 2023
Comment from uk.trustpilot.com
Bad that company, when u make a lot of profits they set limits on the bets
joseph medeiros
12 June 2023
Comment from uk.trustpilot.com
Bet365 pushed a NHL playoff game while the game was still on, returned my bet by doing so closed the bet. After the game was done Bet365 re opened my bet withdrew the money from my account and marked the bet as a loss... This is so illegal to close a bet and then re open it when it loses. I closed my account and recommend everybody to leave this sportsbook... They have zero integrity
Ana
11 June 2023
Comment from uk.trustpilot.com
SHITSINO....Once again dead spins after dead spins. If your looking to make a few dollars forget it. It won't happen. I don't understand how the people that work for the Coates family don't tell them of their negative reviews or maybe they just don't care enough. They have made millions off of scamming customers by rigging their spins. I though gambling is suppose to be a pleasant experience if you stay within your means. Lately the experience has been not fun at all. I play only 10 cents to 20 cents the most. My favorite has quick paying out anything or not much at all. Bonus spins are practically non existence and if you get a bonus spin pays out very little or hardly anything. I used yo win on this site not fricken anymore or rarely. I'm sure there are better online casinos than this one. The only thing is I understand bet365 also owns other sites from information I have read. I'm sure they are crappy too. Good luck everyone!!!
James G
10 June 2023
Comment from uk.trustpilot.com
Been a customer of bet 365 for some years. Its the only bookies I like using. I had set a 1month cooling off period after the football euros was finished. Turns out I done it for 6 months which was completely my mistake not theres. Upon going back into my account theyve removed any promotions which I found very strange. But even more strange they decided to remove the bet builder 25% boosts which EVERY customer gets. After waiting on live chat for numerous times it they say adjustments have been made to my account despite no prior warning. Ive never had any form of gambling issues and theyll clearly be able to see this. I believe Ive been treated very unfairly by them. I suggest you put this right or this wont be the last review I leave.
Bang Bang
09 June 2023
Comment from uk.trustpilot.com
Shhit fkin noob company Delete this fkin ass shhit bet authenticator idiot bitchees fk ur mom
Mr Darrell Brown
09 June 2023
Comment from uk.trustpilot.com
I would give this zero stars however you must give minimum of 1. The reason for this is not because of there website or games etc it's because I have been betting for past 3 to 4 years with no issues. However, recently I have been asked to produce bank statements and payslips. I'm sorry but no. You have a copy of my driving licence and passport. You also have a copy of my bank card to prove I am the same person. You have no right to see my bank statements or payslips. I can walk into any bookies including yours and also a casino and I will never be asked to see my bank statements or payslips. Just proof of age to bet is all you need. For this reason I give you 1 star. I'm writing this review because over the last 2 to 3 years I have probably spent around 100k with you to be asked stupid questions. I want everyone to know that this is what bet 365 will do. If they do it to me they will do it to you. If your happy to show them your payslips and how much you have in bank then continue using them but only reason I feel they ask this is to see how much they can take off you. I mean why else would they ask stupid question.Thank you for reading good bye. Bet365 this review is for you as promised in my email.
Burt Macklin
09 June 2023
Comment from uk.trustpilot.com
Bet365 is a complete scam site. Worst casino on the entire internet. Don't expect to ever win money there because every slot game is rigged to spin 10-15 times for nothing, then you'll win 2 cents. Then repeat. Any time I've put in money I never go into the black. Instantly into the red and just praying I might get my money back. But that never happens. So if you enjoy slot machines and having fun winning from time to time, steer clear of Bet365. Because you will never leave that site happy with more money than you started with
Wesley Mitchell
09 June 2023
Comment from uk.trustpilot.com
Avoid. Set up an account, placed a bet only to find afterwards t they reduced my bet by 80% (missed out on $1500 return). Tried to take my money out of the account at which point they then proceeded to lock my account and request additional verification. A week later still trying to get my money out
Andrew Good
08 June 2023
Comment from uk.trustpilot.com
I have closed my account they are a joke I played the penny roulette game as I am not a big gambler it was just like throwing money down the drain , I usually bet on two dozens and when I win a few pounds I stop over a month I have lost everyday . I lost around 8 spins out of 10 this is impossible unless the game is rigged . Avoid all games as if this is fixed all the rest are . Because they bring in so much revenue and pay a lot of tax the gaming commission and government turn a blind eye .
Sarah
08 June 2023
Comment from uk.trustpilot.com
Spins and bingo diabolical!!!!! Barely any wins in 1,000s! Hard lesson learned! Avoid!!!!!!!!
Colum
07 June 2023
Comment from uk.trustpilot.com
Probably best odds amongst other bookies. Very good platform as well.
Shawn Gill
07 June 2023
Comment from uk.trustpilot.com
Wow !!! If you enjoy playing slots this is the casino to avoid . I dont think Ive ever experienced any site as bad . 100s and 100s of spins across multiple games and nothing happens no wins or bonuses. Its literally watching a screen spin and your balance decline . Slots are supposed to be for entertainment ! How can is possibly be so bad ! Its nothing to do with luck because every slots I tired did the exact same thing . Just more legalised theft that the gambling commission ignore . Anyway Ive closed my account I know a scam when I see one.
max agarwal
07 June 2023
Comment from uk.trustpilot.com
max111213My deposite amount not credit my account I am deposte 24/05/2023I am also send lost of email and live chat first time told me your payment crdite 2 working days and 27/05/2023 tell me your payment credit 5 banking days now told me your payment team response more 5 days
Ryan
05 June 2023
Comment from uk.trustpilot.com
Bet365 was working well for a while for me, until I was winning somewhat consistently at which point they put restrictions on my account in such a way I was not able to withdraw my funds back to my bank. Since then Ive spent a month arguing with them to release the funds. Today they said that the restrictions will not be lifted. Bet365 stole $400 from me, avoid this company.
Mollie McConnell
04 June 2023
Comment from uk.trustpilot.com
Once again games are a joke no bonuses bloody ridiculous
Sean
02 June 2023
Comment from uk.trustpilot.com
Absolutely worst app Ive ever used in my life it will drive you crazy so slow consistently doesnt work or just closes its crazy to think the ceo took home half a billion and continues to have this useless app
Christopher McDermott
12 July 2023
Comment from uk.trustpilot.com
I liked to use the app now and then but its not very good compared to others but what made me write this was I received a message on Twitter from Bet365 games stating I had won 10 spins for participating in one of their promotions. I sent my details and no reply. I asked why they requested them they said your prize will be credited soon as possible. 7 hours later I messaged them again and they said now 24 hours. 24 hours later I messaged them again and they ignored the message. I told them never mind keep the prize your service is terrible and I wont be helping promote you anymore on Twitter or use your apps for gambling.
I liked to use the app now and then but its not very good compared to others but what made me write this was I received a message on Twitter from Bet365 games stating I had won 10 spins for participating in one of their promotions. I sent my details and no reply. I asked why they requested them they said your prize will be credited soon as possible. 7 hours later I messaged them again and they said now 24 hours. 24 hours later I messaged them again and they ignored the message. I told them never mind keep the prize your service is terrible and I wont be helping promote you anymore on Twitter or use your apps for gambling.