Bet365 PLAYER REVIEWS(2680)
KISS MY STAINED GLASS
26 April 2023
Comment from uk.trustpilot.com
What a very poor poker site, absolutely rigged to the hilt, called in the gambling commission to take a look at this site, do not touch this site for poker, should of listened to my poker friends, not lost money, but the hand RNG stinks!
Klemen Kenda
24 April 2023
Comment from uk.trustpilot.com
In my opinion, bet 365 is the best betting site out there. Great odds and quick withdraws. The only bad thing I could say is that they don't have a live chat, but they respond quite quickly anyway.
Vufik Vufik
24 April 2023
Comment from uk.trustpilot.com
SCAM. AVOID. SAVE YOUR MONEY. This is not the first time when this company mark your bet as lost but actually, you won it. Happened to me a few times and getting in touch with their terrible customer service it's unbelievably shocking. They keep putting you through to another agent and never get back to you. Save your money and time because until you prove to them they got it wrong, you will get an apology and bye bye
Beenconned
23 April 2023
Comment from uk.trustpilot.com
Why am I unable to cash out my bet? I think it may be a con. After contacting bet365 they say that although a cash out is offered you may not be able to take it. It is a con!
Louie Fred
23 April 2023
Comment from uk.trustpilot.com
I made a 200$ deposit a few days ago and the money never showed up in my account even thought it said "successful". My balance still said zero and the money was gone from my bank. I tried the live chat but it's an absolute joke and impossible to get in touch with someone. I emailed them and the lady said the deposit was successful even though it clearly wasn't. They still haven't given me my refund. I was warned about this site and I should've listened to my buddies. I guess this has happened to many people. What a joke
Yusuf
23 April 2023
Comment from uk.trustpilot.com
Fraud app! Scammed my money.It simply got deposit from me and didn't ask a question. Later it shows their service is not available in my state. Now I want refund of my deposit they are not providing it.
Andreas Moran
22 April 2023
Comment from uk.trustpilot.com
Website has been buggy for years. I am currently not even able to make a deposit, because the "name field" has been filled out incorrectly for my card. I happen to be quite certain of my name. Avoid unnecessary headaches and chose a different betting partner.
Jane
22 April 2023
Comment from uk.trustpilot.com
Pay 10 to Join and get 30 bets free. Great lets join! One day later they close my account due to my business interest! I am a hairdresser! Complete and utter con.I asked why they closed account and they aren't allowed to tell me! PLEASE DO NOT USE!!!
Bill Oddie
22 April 2023
Comment from uk.trustpilot.com
A loyal customer for years but treated unfairly...had my bonuses and free games taken away for the reason of betting to much???? Shocking, disgusting way to treat customers....avoid these 365 sharks cus they offer new customers everything but basically poo on loyal long standing customers.
brian
21 April 2023
Comment from uk.trustpilot.com
This company has gone way way over the top with its "responsible gambling" they seem to think every customer has a major problem.. I have bet with them for years and years.. a lot at times a little at times, but just the way i have always done.. now constant harassment if you gamble for a certain amount of time."keep it fun" well it is not you are spoiling it for everyone!!!!Time to leave... shame really.
John Padley
21 April 2023
Comment from uk.trustpilot.com
I had all offers stopped before christmas,they said the offers were stopped because they are a responsible gaming company ,then at the end of febuary they reinstated the offers on my account now they have taken them off again because again they are a responsibe gaming company..nothing makes sense with bet 365 anymore i will stick to putting my bets on in my local shop from now on.
Kelly Louise
21 April 2023
Comment from uk.trustpilot.com
Been a customer quite some years. Before Christmas I hadn't deposited on the site for a year or so, and I was eligible to play the free daily games in sports, than as soon as I deposited just 20 they took all these off my account, I'm no longer allowed loyalty or any offers from bet365, they are saying it's due to safe gambling etc. You don't deposit on bet365 and your welcome to the offers and loyalty but as soon as you deposit they take these away. This company needs to give there a head a wobble, isn't loyalty given for game play etc, how can you get loyalty when they take it off your account as soon as you decide to deposit and play. No wonder this site has a one star bad rating, nothing seems to be getting done with this site they seem to get away with it all! Gambling commission definitely aren't doing there job!
paul kerr
21 April 2023
Comment from uk.trustpilot.com
Been with Bet365 for 15 years but recently very poor. Canceled my account last week because I originally registered with them when working overseas. As per their suggestion opened a new account which was accepted but cannot make a deposit after numerous attempts. Tried emailing & live chat but of no assistance & cannot contact them by phone. Joined Betfred and was able to immediately make deposit without any problems. Very Disappointed Paul Kerr
Jason Williams
20 April 2023
Comment from uk.trustpilot.com
I joined BET365 yesterday after a friend said he had joined . I was a little reluctant as I do have a bit of a gambling habit .Anyway I went ahead and joined up 6pm yesterday afternoon , quite straight forward , played the casino , and spent nearly a 1000 , with no wins ?Anyway woke up this morning to an email that my stating my account had been closed , because of the nature of my business ? Im a sales manager for a large retailer in the UK for God sake , what do they mean by this ? This is unlawful and I am taking this further .My advice is to not use this betting site , as like many other customer reviews say on here , they are corrupt and a dishonest company , as it seems they take your money and then run , with no real genuine explanation why ??
Dallas Stackhouse
18 April 2023
Comment from uk.trustpilot.com
Big rip off. Been betting for a cpl weeks then all of a sudden my account is closed with no reason. And all of a sudden they dont recognize my bank, the same one ive been using with them this whole time. Now i csnt even get my money back. B.s. avoid n stay away. This has happened to two other ppl i know. The site itself was great until ghis.
David McLaren
18 April 2023
Comment from uk.trustpilot.com
Experienced problem's logging in 8 days ago. They advised me that it looked like I had 2 accounts set up and that they would investigate it as fraud and get back to me in 48hrs.I have chased them 3 times since and they can provide no update. I have gambling accounts with other companies and Bet365 has without a doubt the worst customer service I have ever experience.I am closing my account.....AVOID
Mr Endijs Bekmanis
18 April 2023
Comment from uk.trustpilot.com
I can say only good thinks about bet365....games are good,and sport bets are simple to do...payouts are fast.i don't know what about people can complain. My be somebody had bad experience, but mine are good.and customer service are the best,very helpful. Thanks bet 365
Clare
17 April 2023
Comment from uk.trustpilot.com
Avoid, Avoid, Avoid. Reading below the reviews, many have experienced similar, in that account not opened, no reason provided then they email with worrying communication making you feel perhaps your data has been compromised, and cause unwanted stress.Avoid and stick to going to an actual bookmakers.
Blu
16 April 2023
Comment from uk.trustpilot.com
IF YOU WANT THEM PLAYING WITH YOUR MONEY, THE. GO AHEAD. THEY WILL CHANGE THE AMOUNT THAT YOU CASHED OUT AT WITHOUT YOU CONFIRMING. STEALING MONEY IS WHAT I SEE IT AS ??
Farshad Jamshidi
16 April 2023
Comment from uk.trustpilot.com
Worst scam company. Terrible customer service. Choosing service and after 1 hour someone reply and say will pass me to someone else so you knew what my enquiry is about why you replied?
Jon
15 April 2023
Comment from uk.trustpilot.com
Placed an each way bet on the grand national. Wheny horse came in I checked my account to see an empty balane. Upon checking, I noticed a separate bet builder for a Chelsea game on top of my horse bet which I hadn't placed. Meaning I didn't receive my winnings. Absolute con of a company.
Graeme Wells
15 April 2023
Comment from uk.trustpilot.com
New customer offers are a scam. I place a bet then got an email stating they no longer want my business and had wiped my credit and would not discuss. Definitely avoid this company.
stephen albon
15 April 2023
Comment from uk.trustpilot.com
Terrible site you back something and it doesn't put bet on as price changes even if it goes up in price which you would obviously accept. Use Betfair much better site and prices.
Barry Smith
15 April 2023
Comment from uk.trustpilot.com
Cowboys. To get my bet credits the website says provide one form of ID but they make it up as they go and told I had to provide two forms of ID. Why would I give these dodgy muppets my drivers licence AND my passport details. Too much Personal data just so I can get betting credits. Took my money without either BTW. This was only to get my money back.
Stephen
15 April 2023
Comment from uk.trustpilot.com
Thought 365 led.the way in betting but I had 16/1 vannalier in national thinking it'll be a 1/4 n best price but 5th n no best price! It was 22/1 with hills when I placed my ew bet on Wednesday!
wayne
14 April 2023
Comment from uk.trustpilot.com
E sports football is fixed! Do not bet on this at all! Absolutely horrible to watch the chances they missed on purpose and passing instead of putting ball into an empty goal.How they get away with this is mind boggling!
Truth
13 April 2023
Comment from uk.trustpilot.com
They have taken so much off me the worst casino players don't ever join they are horrible and totally unfair surprised gambling commission allows them to continue to operate.... shame on those in position that allows a site to ripping uk members and does not have a returns policy... make you think if the gambling commission is also taking a back hand and government closing their eyes to this ... someone needs to be shamed and put in front of the media to be held responsible
Stefan Jones
12 April 2023
Comment from uk.trustpilot.com
Received a total of 150 free spins with a value of 10p from two promotions. One was a casino sign-up offer, and the other was the weekly Tuesday's stick and twist promo. I chose Twist and received 100 free spins. To receive 100 free spins is very rare btw and will unlikely ever happen again. I was quite excited and I wagered all 150 spins on various slots. Do you want to know how much I got from the free spins?? 4 measly quid! That's right, 4 stinking quid from 150 free spins! What an absolute joke of an utter garbage and disgusting variance and RTP. That Denise woman must be well happy!
Ian Hunt
11 April 2023
Comment from uk.trustpilot.com
Further to reading other bad reviews about bet365 I have just been informed my account has been closed and also any bet credits I have can't now be used. I have been with them for around 15 years with no issues and now all of a sudden they have taken this decision and just called it a trading position with no explanation. If you don't want to take people's bets, and in my case only small ones but on a very regular basis, then what is the point of you claiming to be a bookmaker!
Dalu Tata
11 April 2023
Comment from uk.trustpilot.com
Dear bet365,I am writing to you regarding my withdrawal request of 44000 from my gaming ID 81256107 on January 20th, 2023. Despite multiple attempts to follow up and inquire about the status of my withdrawal, I have yet to receive the funds.I understand that there may be various reasons for delays in processing withdrawals, but it has now been over two months since my initial request, and I have not received any updates or explanations from your team. As a result, I am growing increasingly concerned and frustrated with the situation.I have been a loyal and active player on Mostbet for quite some time now, and it is disheartening to experience such difficulties with withdrawing my winnings. I would appreciate it if you could provide me with an explanation for the delay and a clear timeline for when I can expect to receive my funds.I hope that we can resolve this matter promptly and amicably, and I look forward to hearing back from you soon.Thank you for your attention to this matter.Sincerely,mohil
Nbo A
09 April 2023
Comment from uk.trustpilot.com
DO NOT USE THIS SITE ??????????????YOUR PRIVATE INFORMATION IS NOT SAFE IN ONE YEAR THEY ASKED ME TWICE AND KICKED ME OFF THE SITE FOR ID THAT WAS NEVER PROVIDED AND THEY COULDN'T ANSWER ME WHY IF ID WAS NEVER PROVIDED ARE YOU LETTING ME GAMBLE SO ONE THEY ALREADY WANT TO GET THEIR POLICY TO THE LOST THE ORIGINAL IDS I HAD TO GIVE THEM AND WE'RE TALKING PROOF OF CARD THAT YOU'RE USING ON THE SITE YOUR ID AND YOU HAVE TO TAKE A PICTURE OF YOUR FACE WITH YOUR ID I'M ASKING FOR MY HISTORY NOW AND THEY'RE NOT GIVING IT TO ME THEY KEEP ASKING ME TO SEND INFORMATION I'VE ALREADY SENT TWICE AND NOBODY SEEMS TO FIND IT STILL WAIT FOR THIS PLACE GOOD LUCK TRYING TO GET A HOLD OF THEM I just got asked again after sending me information in to them all ready they said for.me.to get any help I have to.provided the information that I just sent the day before and that was there response don't waste your time.with this guys bunch of robots over my friend also got an issues taking 25k out of bet365 they can't be trusted
Ana
08 April 2023
Comment from uk.trustpilot.com
CRAPPY! CRAPPY! SHITSINO! :( Never win anymore. They now now have categorize their games from high volatility to medium volatility which means high risk to medium risk, which makes it harder to win. This results inn dead spin after dead spin. Please read this and stay away from this site.
Kieran Davies
08 April 2023
Comment from uk.trustpilot.com
There online blackjack is a scam please please do not play! Save your money! They need in investigating there odds on horses are terrible aswell but there casino is a pure scam please avoid. No wonder they got a bill for 8.5m not long ago they should be shut down scam artists!!!!
Kelly
08 April 2023
Comment from uk.trustpilot.com
Since my deposit limits were restricted, I have experienced loss after loss. I feel they use some sort of algorithm that stops accounts from winning. If you won as much as you loose they would block you, its statistcally impossible to loose every time you play without them using some dodgy tactics
FLASHIMP
07 April 2023
Comment from uk.trustpilot.com
They have no problem with you signing up and takingyour deposit,just try putting a bet on after.More hurdlesto jump than the bloody Grand National.Site is a complete waste of time. More questions than the Spanish Inquisition just to put a bet on,seriously?
Burt Macklin
07 April 2023
Comment from uk.trustpilot.com
Just played a machine for an hour and 20 mins at 20 cents a spin. Dropped bonus twice in ALL THOSE SPINS!!! First bonus $1.40, second bonus $9. Absolute bull$ht. 365 claims fairness and care for their members. Lol. The site is the definition of rigged.
Edward
06 April 2023
Comment from uk.trustpilot.com
Straight up scum bag thieves site went down for maintenance. Multiple websites are showing bet was cancelled due to maintenance they said I lost I said show me a source they couldnt show me any proof while I showed them 4 sources all saying match cancelled you guys are low down crooks its ? disgusting dont ever use this site they will all be broke with no jobs soon
Giovanni Garonetti
06 April 2023
Comment from uk.trustpilot.com
bet365authenticator is a joke and a BAD violation of customers privacy...they need to geolocalize you and activate your camera so that you can place a stupid bet!!?!?? Everything with the excuse of "security" (you have the f**ing ip d4mn 1di0ts!!!!) ... they are simply ridicolous. Is that a f**king joke?!?!? From now on i will stop using this stupid "we hate our customers" bookmaker. Worst of the worst!!!! They only need to geolocalize winning bettors so that they can not change account (geolocalization is better than someone fingertips)...is more of the same story, as usual. Looser are welcome, winners need to be taken out. Not this time b365, this is the last time you throw sh_1t at your customers. 0 STARS.
Cladia roberts
06 April 2023
Comment from uk.trustpilot.com
Rip off site!!! Deposited plenty spin after spin not a single chance to win anything.wheres the fun in that.. take take take ...... will be taking my custom else where SCAMMERS... FACT! Site gone down hill.....Will be reporting to relavant department as i have plenty of evidence that this site is fraudulent
Ana
05 April 2023
Comment from uk.trustpilot.com
If I could give a negative review it would be -5. I lost 180.00 in two days on. 20 40 cents bet. Bonus rounds are fewer these days. The last two reels seem to just miss. I actually saw the reels change in front of my eyes to avoid bonus round. I don't know what happened to this site. Slots produce dead spins after dead spins. I used to make a withdrawal at least twice or more per month. Now I haven't made a withdrawal in months. If this keeps up the Coates will not have millions of dollars anymore. I'm asking customers to please boycott this site. Maybe they will make changes and let the slots pay out better. This site needs to have intervention from their gaming commission or the BBB. They should be charged with unfair gaming practices. I play on our local site here and they have fair gaming practices. I know that gaming is a win and loss practice, but this site lately it has been loss no wins. Legalized ROBBERS!
Me me me
05 April 2023
Comment from uk.trustpilot.com
Every spin no win. Unbelievable empty spins. Hundreds of spins no win . Disappointed till the moon and back . Lost so many trousers of pounds and nothing back eith he hope I will get a win . The Worcester page ever . I am so disappointed. If I could give 0 stars I willProper ripoffNot recommend anyone
nick swanwick
04 April 2023
Comment from uk.trustpilot.com
no email address , the one stated doesn't workEYE OF HORUS BONUS PAID 1.80 BETTING 80P PER SPIN..robbed!After hitting the 3 tablet bonus in this game tonight playing at a stake of 80p per spin i received 1.80 from the bonus ...sorry but u have lost my custom for the foreseeable future because of this action. A bonus although no guarantee of any big win, in a game like this to receive this amount when the stake is almost 1 pound is tang amount to robbery!! with that stake i have never witnessed on any platform paying so little on the bonus of that game. Never seen such a poor outcome . i am sure u will reply with some generic gargen. but quite simply i dont expect this type of behaviour from such a reputable company!
andrew bates
03 April 2023
Comment from uk.trustpilot.com
Bet365 customer service is about as much use as an ashtray on a motorbike Put My account on hold despite having over 1200 in itWas told I needed to talk to customer support and was on hold for 20 minutes They couldnt care less so BET ELSEWHERE
John Pham
03 April 2023
Comment from uk.trustpilot.com
The support Mia K was not interested in helping my case, and decided the best solution was to end the chat on her end. Very unprofessional support.
Karl Smallshaw
02 April 2023
Comment from uk.trustpilot.com
Gambling commissions are enabling companies like this to take the royal pish!! I have never won anything here, the poker algorithms here are in full force. Plating tight and only betting with good hands and beaten every time with a bad beat. Its has to be rigged! you can almost guarantee that if your going in your heading for a bad beat every time, yet if you limp you win blinds. Its a joke and this one of the worst for relentless rigged deals. Played most of the major sites, this use to be one of the better ones but its become more of a con these days (it wouldnt be so bad if it was fun...but its not) its a shame because i have noticed many sites adotping the same methods of CON and EXPLOITBest thing to do with sites like this is limit your spend and use various sites to distribute your spend. if you think your running cold more than average simply leave!
Pamela Ascenzi Mulready
02 April 2023
Comment from uk.trustpilot.com
this casino is the worst you can ever deal with let me warn you If your one of the lucky ones and they leave you alone great but if they choose you to harass then they call you and ask you all these questions as if your not old enough to decide how to spend your money They make up things and keep in mind it took them 1 month to verify me with two different dep with different answers one emailed me saying all is good and the account was still restricted then another 3 weeks passed by when I finally got verified only to get an email 3 weeks later saying they had to question me as soon as I answered all their answers which was very invasive getting into my business trying to find out what I have in the bank next day my account is restricted again they are crazy and fraud guess what I hardly even play with them really I have my favourites and theirs is not one of them they are not good casino fraud and the only thing I liked about them is they pay out within 2 hours but after restricting my account and the autheration with the cell phone very 2 minutes is not a good casino
Hladan Kurac
02 April 2023
Comment from uk.trustpilot.com
Garbage Garbage Garbage Garbage Garbage GarbageF*** OffF**ing piece of s*itWaiting the last game cash out button disappear.Handicap game 1:0 FH 2:0SH and 5 minutes extra time in the 95th minutes 2:1F*** you moth*rfu*ckers
Gary
01 April 2023
Comment from uk.trustpilot.com
They stop your acess to football promotions on their site due to there safe gambling rules but carry on letting you gamble on casino promos for example bet25 to get 10 free spins on soccer spinner? Double standards and hypocritical! Whats the point of that ie stopping me betting on free promotions that cost nothing!! I will not bet until restrictions are lifted well done bet365 good way to treat your customers and lose them to firms that give free bets and promos
Kim
01 April 2023
Comment from uk.trustpilot.com
Worst gambling website I have ever played on. I deposited 100 and it was applied my account but I couldn't play because I can't access it because something about a geo location. My settings are correct so they know where I am but not my 100 is not on my account......worst experience ever with online gambling ever...Casino Rewards would never do this to their customers!!!!!
Ryan
26 April 2023
Comment from uk.trustpilot.com
Honestly, I thought the reviews would be much better than they are. Truth is Bet 365 hates customers who have betted with them for years. 5+ years on my account and this last 6 months they restrict me more than once because my account was logged in for a long period. Total shambles it's the best book out there for sure but all they do is push customers away. If you lose they un-restrict you. Not sure if this is legal or illegal. AVOID
Honestly, I thought the reviews would be much better than they are. Truth is Bet 365 hates customers who have betted with them for years. 5+ years on my account and this last 6 months they restrict me more than once because my account was logged in for a long period. Total shambles it’s the best book out there for sure but all they do is push customers away. If you lose they un-restrict you. Not sure if this is legal or illegal. AVOID